Airship jobs - 55 jobs

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is seeking an experienced analytical and high-integrity compliance professional with an understanding of KYC/KYB and AML frameworks, both domestically and internationally. The right candidate will possess a detailed understanding of the regulatory landscape for financial products, as well as knowledge and experience in compliance investigations and due diligence. We are looking for high performers who can help propagate our culture of compliance. The role will allow the successful candidate to develop their expertise within compliance, as well as opportunities to explore other elements of working within a fast-growing company. Help redefine how stablecoins are used in everyday financial transactions. Join a mission-driven team focused on accuracy, transparency, and customer trust. Hybrid work environment - collaborate in person at our New York office while maintaining flexibility. Opportunities for advancement into CX leadership, Operations, or cross-functional roles. What You'll Do Assist customers via email, chat, and phone, delivering accurate, friendly, and timely support Troubleshoot account, card, and transaction-related issues, using Rain's internal systems and resources Identify and escalate complex cases to the CX Team Lead or other internal teams for faster resolution Document customer interactions clearly and consistently in our support platform (Zendesk) Collaborate cross-functionally with Operations, Product, and Compliance to flag recurring issues and propose solutions Contribute to the knowledge base and process updates, helping improve support documentation and workflows Represent Rain's values of empathy, clarity, and trust in every interaction What we're looking for 3-5 years of experience in customer support, customer success, or CX - ideally within fintech, payments, or financial services Excellent written and verbal communication skills A calm, professional approach when dealing with sensitive or high-pressure situations Attention to detail and comfort navigating multiple systems and tools (Zendesk, Notion, Google Workspace, etc.) A proactive mindset - you look for ways to improve both customer experience and team efficiency Genuine curiosity about fintech, financial inclusion, and improving global money movement Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is seeking an experienced analytical and high-integrity compliance professional with an understanding of KYC/KYB and AML frameworks, both domestically and internationally. The right candidate will possess a detailed understanding of the regulatory landscape for financial products, as well as knowledge and experience in compliance investigations and due diligence. We are looking for high performers who can help propagate our culture of compliance. The role will allow the successful candidate to develop their expertise within compliance, as well as opportunities to explore other elements of working within a fast-growing company. What you'll do You will be one of the core members of our compliance team with the opportunity to contribute to various pieces of our organizational growth. The person in this role will be a leader on the compliance side of things and will report to the Chief Compliance Officer Work with the team to help manage our comprehensive compliance program and liaise with all regulatory agencies and financial service providers Analyze and evaluate the company's policies, procedures, products, and business practices to ensure compliance with applicable laws and regulations Actionalize and refine KYB, KYC, and AML processes and procedures based on best practices informed by operational data Oversee and implement all aspects of regulatory compliance programs. Lead and manage regulatory examinations Contribute to the firm's risk management efforts Monitor and analyze customer and transaction data to identify any potential suspicious activity and complete the required forms, such as OFAC reports and Suspicious Activity Reports (SARS), if necessary Assist with the investigation of fraud and restricted activities, as necessary Stay up to date on all compliance-related developments in relevant jurisdictions impacting business activities, and continually refine and perfect the company's compliance programs What we're looking for BA/BS required; advanced degree is a plus 6+ years of compliance or related experience at a bank, financial services firm, or financial technology company Strong knowledge of global regulatory frameworks, including BSA/AML, OFAC/sanctions, money transmitter, and other financial regulatory frameworks Transaction monitoring and fraud management experience Proven track record of complex problem-solving and decision-making skills Strong analytical skills and a team player Based in the U.S Nice to have, but not mandatory International Experience, especially in the Caribbean and Latin America Experience with HMT, UN screening lists. Record of having worked in a high-growth atmosphere. Exposure to B2B credit compliance frameworks. International compliance and reporting frameworks. Experience deploying and implementing compliance tools and services. Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Store-to-door delivery drivers wanted! Company is currently seeking safe drivers of sedans, minivans, and pickup trucks to complete retail store to home customer deliveries in your area. Make up to $500-700 per day with a full route! All drop-off deliveries! All you need to qualify is access to your own sedan, minivan, or pickup truck, and the ability to drive safely while making deliveries, and you could make up to $700 per day! Each daily route may consist of 10-15 individual deliveries based in proximity to your home-based garage location (an address you provide us), which you'll enter into our smartphone app and use to be dispatched. You'll deliver within a 25-mile radius of the location you apply for. Each individual delivery pays between $30-80 depending on factors like distance driven, product weight, and time spent driving. Our smartphone app notifies you of each current delivery's pay scale prior to being dispatched, you'll never be in the dark on exactly what you make. Don't worry, if you ever have an issue, our 24-7 dispatchers will be ready to field and answer your questions--we still believe in the crucial human aspect of delivery. Deliveries consist of product from Lowes, American Tire Distributor, West Marine, Ferguson, and PepsiCO. Requirements: Access to your own vehicle (sedan, minivan, or pickup truck). Valid Driver's License. Auto Insurance (We cover the rest). Access to your own smartphone and an ability to use it. Six day work week required (usually Mon-Sat). Availability during peak volume days and hours (7am until the route is done). Ability to frequently pick up 50 pounds or more. Expectations: Safe and courteous driving at all times. Provide each retail store partner and at-home delivery customer with a high-level of customer service. Willingness to work hard, be kind, and roll with the punches.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role The Finance team is responsible for building and operating the financial foundation of a global digital-asset and payments platform. We partner closely with Product, Engineering, Legal, Tax, and Operations to support a rapidly scaling business that spans multiple international entities, regulated payment flows, and both stablecoins and other digital assets. Our role is to support growth while ensuring the company is built on a strong, scalable foundation-enabling new products and global expansion while maintaining high standards for accuracy, control, and transparency. As the business evolves, the team plays a critical role in bringing clarity, structure, and confidence to complex financial and operational decisions, helping ensure the company is well positioned for its next phase of growth. What You'll Do Own the monthly close process across a multi-entity, multi-currency organization Prepare consolidated financial statements in accordance with US GAAP, including international subsidiaries Lead accounting for digital assets (stablecoins and other tokens) Manage intercompany accounting and cross-border funding arrangements Draft and maintain accounting policies and technical memos for complex areas including revenue recognition (ASC 606), digital assets, equity instruments, share-based compensation (ASC 718), and business combinations (ASC 805) Lead global external audits and quarterly reviews, serving as the primary accounting contact for auditors Design, implement, and operate SOX-ready internal controls across domestic and international entities Partner closely with cross functional teams to support scale and new initiatives Own and scale accounting systems and processes (e.g., NetSuite), driving automation and auditability Build, manage, and mentor a distributed global accounting team What we're looking for CPA or equivalent accounting designation 8-15+ years of progressive accounting experience Deep expertise in US GAAP, consolidation, and technical accounting Experience leading accounting for multi-entity, international organizations Hands-on experience managing external audits with Big-4 or top-tier firms Experience in fintech, payments, digital assets, or regulated financial services Strong judgment and comfort operating in ambiguous, high-growth environments Ability to balance speed and innovation with public-company standards Nice to have, but not mandatory IPO-readiness or public-company experience Experience accounting for digital assets beyond stablecoins NetSuite (or similar ERP) implementation and optimization experience Multi-currency and foreign subsidiary accounting expertise Prior experience supporting global expansion or new jurisdiction launches Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is looking for a Technical Recruiter. In this role, you'll work closely with our Head of Talent to scale hiring across the entire company. You can be expected to own full-cycle hiring, running structured, data-driven processes, and closing top talent. What You'll Do Own full-cycle recruiting for all roles: kickoff/intake, outbound sourcing, screens, interview coordination, debriefs, offers, and closes Build and maintain diverse, high-quality pipelines through targeted outreach, referrals, events, and talent communities; run ongoing market mapping for priority roles Partner with hiring managers to define scorecards, structure interviews, calibrate bar/levels, and train interviewers to drive signal and reduce bias Elevate employer brand and candidate experience-write compelling JDs, craft personalized outreach/nurture campaigns, communicate quickly, and negotiate/close top talent What we're looking for 5+ years of experience in technical recruiting A proven track record of hiring for early-stage, high-growth startups-especially in fintech or technical environments Expertise in sourcing strategies, interview best practices, and compensation planning High EQ and communication skills-you can collaborate effectively across all levels of the company Nice to have, but not mandatory Familiarity with HR and ATS systems like Ashby and Justworks Exposure to fast-moving sectors like fintech or crypto Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is shaping how people spend digital assets in the real world - fast, secure, and beautifully simple. We're looking for a product designer who sweats the details and thinks in systems. You'll partner closely with product, engineering, and compliance/legal/ops to design dashboard experiences that are both intuitive and trusted. What You'll Do Own end-to-end design for core product features across our ecosystem, from problem framing to shipped UI Lead user research and usability testing to validate assumptions, uncover pain points, and inform design decisions Rapidly prototype concepts and workflows to explore solutions, align stakeholders, and de-risk implementation Design clear flows, wireframes, and high-fidelity interfaces that balance user needs, business goals, and regulatory constraints Partner closely with product, engineering, and operations to ship, test, and iterate on real-world workflows Advocate for users by translating complex requirements into simple, usable experiences Contribute to and evolve our design system; collaborate with engineering to ensure consistency and scalability Identify and resolve UX and UI inconsistencies across the product Champion accessibility and inclusive design at both the feature and system level Develop and maintain a deep understanding of competitive offerings and how they impact consumer choices and preferences, and how they should influence our product features Define and establish key product design metrics What we're looking for Demonstrated experience planning and conducting user research, usability testing, and synthesis Fluency in Figma and comfort moving quickly from concept to prototype Strong collaboration with engineering partners and comfort working in ambiguity You have the ability to synthesize complex, interdependent, and sometimes competing needs You can think through user problems, find reasonable solutions, mock them up in detail, and work with engineers to build them Minimum 5 years of experience Nice to have, but not mandatory Fintech experience (neobank or card issuing experience gets extra brownie points) Startup experience Experience contributing to DAOs Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Benefits: Training & development Bonus based on performance Competitive salary Power Washing and Window Cleaning Crew Leader Benefits and Perks: Work indoors and outdoors in a variety of settings, enjoy the variety while staying active! Money and opportunity to make more. Starting between $18-20 per hour with potential for tips, commissions and overtime. Some Shine Crew leaders make up to $60,000 a year! You decide how much you can make! Paid vacation days and paid holidays. Work comfortably and casually. Shine t-shirts, sweatshirts and polo shirts are all provided to you for free. And we provide all the equipment you'll need too! Paid training - learn a valuable trade, advancing your skills, and get paid while doing so. Even if you don't have experience, it doesn't matter - we'll train you! Vehicles are provided for you, so no using your own gas. An incredible, team-focused Shine culture that models the five core values we hold true. Power Washing and Window Cleaning Crew Leader Job Summary: Each morning, you'll meet with the rest of the team to understand the day's game plan. You'll drive one of our Shine vehicles to various customers' homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer's needs. You'll call upcoming customers on your way to the job alerting them that you're on the way. You'll meet customers face to face (if they're home) before your crew begins its work to ensure we're meeting the customer's expectations on the job that day. Upon inspection, you may suggest other services the customer may consider that you feel may be appropriate. When the work is complete, you'll complete a post-job inspection and meet again with the customer (if they're home) to review the work to their satisfaction. You'll accept and process the customer's payment through our mobile payment technology completing the job. You'll end your day back at the Shine office to recap the day, ensuring your vehicle is clean and ready for the next day's work. Power Washing and Window Cleaning Crew Leader Qualifications: Must like to work with people Must have reliable transportation Must be able to lift and carry a ladder - up to 30 pounds. Must not be afraid of heights Must be able to work outside Must want to work in a leadership capacity Must have a relatively clean driver's license THE SHINE STORY: What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring, excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise company employing great people who make exceptional teams. With more than 45 locations across 15 states, Shine has grown into one of the leading home services businesses in the country. What We Do: We help homeowners and businesses Shine by providing these services; Window Washing Power Washing/Soft Washing Landscape Lighting Holiday Lighting We Need People Like YOU!Whether you have no experience at all or are already a window cleaning expert, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting. Let your light shine! Candidates with auto detailing, maid or maintenance, interior or exterior cleaning or landscaping/irrigation experience who enjoy working outside are encouraged to apply! Apply today! Compensation: $40,000.00 - $60,000.00 per year Do you like people? Do people like you? Then... It's a great time to shine! This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine! You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion. Shine Window Care specializes in the following services: Window Cleaning Pressure Washing Gutter Cleaning Holiday Lighting THE SHINE STORY: What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams. Our Franchises Need People Like YOU! Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting. Let your light shine!

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're looking for a Customer Experience (CX) Team Lead to help shape and scale how we deliver support to our users. This person will lead a team of associates handling customer interactions across chat, email, and phone. The ideal candidate is a hands-on leader who balances empathy and efficiency, drives operational excellence, and partners cross-functionally to improve the overall customer experience. Help redefine how stablecoins are used in everyday financial transactions. Join a mission-driven team focused on accuracy, transparency, and customer trust. Hybrid work environment - collaborate in person at our New York office while maintaining flexibility. Opportunities for advancement into CX leadership, Operations, or cross-functional roles. What you'll do Lead and coach a team of CX Associates - setting goals, providing regular feedback, and fostering a culture of accountability, empathy, and growth Oversee daily operations to ensure SLAs, QA standards, and escalation protocols are consistently met Monitor key performance metrics (CSAT, QA, first response time, resolution time) and translate insights into actionable improvements Collaborate with Operations, Compliance, and Product to surface recurring issues, improve workflows, and ensure consistent communication across teams Act as a point of escalation for sensitive or complex customer cases, ensuring issues are resolved quickly and effectively Maintain internal documentation and training materials, ensuring all processes are up to date and aligned with compliance and product updates Support recruiting, onboarding, and training of new CX team members as the team grows Champion the customer's voice, using data and feedback to drive product and process enhancements What we're looking for 3-6+ years of experience in customer support, CX, or operations - including at least 1 year in a leadership or team lead capacity Background in fintech, payments, or financial services preferred Excellent written and verbal communication skills with the ability to coach and inspire others Analytical mindset with experience interpreting performance metrics and driving process improvement Strong problem-solving skills and the ability to stay calm under pressure Experience with tools like Zendesk, Notion, Google Workspace, QA platforms, and CRM systems A passion for building systems, empowering teams, and helping customers succeed Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

*This position has now been filled. While this role is no longer available, we encourage you to submit your application, as we will keep it on file for future consideration when the position reopens. Thank you to all applicants for your interest in joining our team!* Job Summary: Resilience Lab is looking for Mental Health Therapists to join our growing team! Job Title: Associate Clinician Requirements:● Master's degree required● Active NY state licensure required (LMSW of MHC-LP)● Desire to expand clinical and business skill sets● Adaptability to new systems, e.g., software platforms● Commitment to ongoing self-awareness and self-care● Community-oriented with a passion for collaboration● Access to a reliable computer and high speed internet Benefits● All clinicians are hired as W-2 employees of Resilience Lab● $55 per unit (1 unit = 1 hour)● Fully remote, flexible schedule (part-time and full-time roles available)● Full-time therapists will qualify for comprehensive Medical, Dental, and Vision coverage● Professional Development● Supervision - gain hours toward independent licensure under expert supervision● Access a dedicated insurance/billing team so you can focus on clients● We'll help build your client base via marketing and our insurer partnerships, and guide you on how to bring in clients from your personal marketing● Referral Platform Memberships. - we cover all fees related to list your profile on key referral platforms such as Zocdoc, Psychology Today, and Zencare● Professional liability insurance● Professional growth opportunities to continue your practice with RL following independent licensure Duties and Responsibilities● Mastery in the Resilience Lab Methodology (RLM), including engaging, retaining, and graduating clients● Maintain minimum of 30 Units per month● Complete Resilience Lab's onboarding program● Conduct individual, couples, and/or family psychotherapy sessions● Assess clients' needs, build trust, and explore feelings, attitudes, and behaviors● Help clients develop strategies for coping with issues and for making positive changes● Evaluate therapy sessions and outcomes via intake notes, treatment plans, and progress notes● Undergo supervision to reflect on sessions, including transference/countertransference● Continue to seek out learning opportunities, including new theoretical developments● Network within and outside of the organization to maintain continuity of work and client base● Embody the RLM: collaborative case conceptualization, whole-person treatment planning, personalized EBP interventions, and clinical outcome monitoring About us:Resilience Lab is modernizing how clinicians work together towards our mission: improving access to high-quality mental health care. Our diverse and collaborative team of over 200 remotely-based therapists offers virtual therapy services while enjoying flexible schedules. We provide billing and administrative support, so our clinicians can focus more on their clients. Our clinically-led Institute provides a complimentary lifelong learning curriculum. We are expanding nationally and looking for compassionate clinicians to join our team. Job Types: Full-time, Part-time Pay: $55.00 per hour Expected hours: 10 - 40 per week Benefits:● Dental Insurance● Flexible schedule● Health insurance● Professional development assistance● Vision insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is seeking an experienced analytical and connected Business Development Analyst who is capable of developing, owning and managing large partner relationships and strategic ecosystem initiatives. The right candidate will possess a detailed understanding of the web3 and financial landscape. We are looking for high performers that can help us grow and strengthen our partnerships and further develop our sales cycle. The role will allow the successful candidate to develop their expertise as well as opportunities to explore other elements of working within a fast growing company. What You'll Do You will be one of the core members of our operations team with the opportunity to contribute to various pieces of our organizational growth Landing and growing strategic partnerships The trusted expert advisor and thought leader to 3rd party partners about all things related to Rain Collaborate with key internal and external stakeholders to design and deliver events, content, and offers Ability to evaluate new markets, identify growth opportunities, and assess competitive landscapes Create robust activation and growth programming Delivering on a set of ambitious company-level business objectives Ensuring clear and articulate communication in both written and oral form, including sharing documentation, soliciting feedback, and maintaining deal hygiene in sales tools What we're looking for 5+ years of Business Development or related experience Ability to structure, negotiate, and close high-value or complex deals Understanding of pricing models, unit economics, and ROI calculations for deals or partnerships. Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals. Proven track record of complex problem-solving and decision-making skills Strong analytical skills and a team player Nice to have, but not mandatory Experience with Hubspot, Salesforce, or other CRMs Experience working in both the U.S. and LATAM Experience with or interest in crypto and blockchain Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is seeking a detail-oriented, passionate Implementation Manager to join our team. In this role, you will be a key player in integrating enterprise clients, leveling up our onboarding process across our platform, and helping train product analysts. You will work closely with cross-functional teams including operations, compliance, and sales to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings. What You'll Do Facilitate the integration of key company accounts into the platform, ensuring a smooth transition and troubleshooting any issues Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process Train CSMs, Implementation Specialists, and Product Analysts on onboarding and implementation best practices Support the design of onboarding workflows for new business customers Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products Work with CSMs to define business requirements for onboarding and create user stories Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders What we're looking for 4-8+ years of implementation experience in B2B SaaS, fintech, or payments, with a track record of successfully delivering complex integrations Technical proficiency: Working knowledge of SQL for data analysis, comfort reading code and API documentation, and ability to write basic scripts for testing and automation Project management skills: Experience juggling multiple implementations simultaneously, managing stakeholder expectations, and driving projects to completion without constant oversight Customer-facing excellence: Ability to communicate complex technical concepts clearly to both developers and business stakeholders, with strong written documentation skills Problem-solving mindset: Analytical approach to troubleshooting, pattern recognition for common issues, and creativity in developing workarounds for platform limitations Startup adaptability: Comfort with ambiguity, ability to context-switch rapidly, and enthusiasm for building processes from scratch in a high-growth environment Nice to have, but not mandatory Payment industry knowledge: Understanding of card transaction flows, authorization/settlement processes, interchange mechanics, etc Direct experience with card issuing programs or BaaS platforms Familiarity with stablecoins, blockchain, or crypto payment rails Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Team The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and provide them a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed up fraud detection and response, and creating risk rules and strategies empowered with ML models. We are a pillar of the business supporting new products and ensuring their success. Rain's next generation payment technology brings unique and new fraud vectors requiring holistic, end-to-end thinking, strong data fundamentals and fraud management savvy to combat. What you'll do Own the metrics, dashboards, and reports that inform business strategy and decision-making Design and implement real-time monitoring systems for fraud signals and alerting thresholds Design, simulate, and implement real-time risk controls using real-time and offline predictive ML models Balance risk controls with customer experience by focusing on loss savings, reduced user friction, and margin improvement Partner with go-to-market teams to demonstrate the technical and business value of risk controls to customers Effectively summarize complex analytical results to leadership and non-technical stakeholders Assist partners when they have fraud concerns with their traffic What we're looking for Advanced proficiency in SQL and Python 3+ years hands-on experience working on automated fraud risk strategies and experimentation (A/B tests), including implementation of real-time and offline predictive ML models Skilled in designing, building, and maintaining dashboards and fraud risk metrics The ability to manage ambiguous problems and find solutions High autonomy, including the ability to prioritize your workload effectively Relevant quantitative bachelor's (or higher) degree (Statistics, Mathematics, Engineering, Computer Science, etc.) Nice to have, but not mandatory Experience at a high-growth fintech company or financial services company Exposure to customer-facing or GTM-facing analytics or fraud issue triaging Background in identity risk, AML, payments fraud, or compliance analytics Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Benefits: Competitive salary Free uniforms Training & development Shine of Long Island Join our team and help make the holidays Shine! employment type: full-time/part-time experience level: no lighting experience required Pay: Starting at $25/hour - pay increases available as you gain experience We're looking for reliable, hardworking individuals to install Christmas lights on homes and businesses this season. Requirements: • Must have a valid drivers license and experience working on ladders and roofs • Must speak and understand English and be legal to work in the US through 12.15.25 • Able to lift and carry equipment safely • Willing to work outdoors in various weather conditions • Positive attitude and strong attention to detail What We Offer: • Starting pay: $25/hour with weekly direct deposit • Pay increases with productivity • On-the-job training • Fun, fast-paced seasonal work environment If you take pride in your work and enjoy making homes look festive for the holidays, we want to hear from you! We have limited spots available for people without ladder/roof experience Starting at $18.00 per hour. Compensation: $25.00 - $32.00 per hour Do you like people? Do people like you? Then... It's a great time to shine! This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine! You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion. Shine Window Care specializes in the following services: Window Cleaning Pressure Washing Gutter Cleaning Holiday Lighting THE SHINE STORY: What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams. Our Franchises Need People Like YOU! Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting. Let your light shine!

Job DescriptionDescription: At Guideline.ai, we're defining the future of advertising. By harnessing data transparency and advanced tools, we empower marketers to make smarter, faster, and more profitable decisions. We work with the world's top brands, agencies, and media owners to transform media buying and selling into a more intelligent, efficient experience. If you're ready to be part of a high-growth company at the cutting edge of data, AI, and media, we'd love to meet you. About the Role We are seeking a Senior Billing & Collections Analyst to join our Finance team. In this role, you will own end-to-end subscription billing, recurring invoicing, usage-based billing, and accounts receivable management for our SaaS business. You will ensure billing accuracy, deliver a best-in-class customer billing experience, and collaborate closely with Sales, Customer Success, Revenue Operations, and Finance. This role will be required to work in-office 2-3 days per week. Key Responsibilities Billing Operations & Invoice Management • Own end-to-end customer billing, including invoice generation, validation, and delivery across multiple currencies. • Manage monthly billing cycles for subscription and usage-based invoicing. • Submit invoices through customer AP portals and ensure timely and accurate invoice distribution. • Maintain billing schedules, contract updates, and customer details in NetSuite SuiteBilling. • Respond to customer billing inquiries and resolve discrepancies or disputes efficiently. • Partner with Sales and Customer Success on billing setup, changes, renewals, and customer communication. Accounts Receivable & Collections • Monitor AR aging and proactively manage collections activities. • Conduct weekly AR aging reviews and identify trends or risks. • Utilize automated dunning processes and conduct direct outreach when necessary. • Communicate with customers regarding overdue balances, remittances, and payment plans. • Support month-end close activities related to AR and bad debt considerations. • Analyze billing and collections data to identify discrepancies or opportunities for process improvement. Reconciliation, Accuracy & Compliance • Reconcile billing data between NetSuite, Salesforce, and internal systems. • Validate usage data, billing logic, and usage-based charges. • Maintain accurate customer, contract, and billing master data across systems. • Provide documentation and support for internal audits and financial reporting needs. Systems, Tools & Workflow Optimization • Work extensively with NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets. • Support enhancements to quote-to-cash workflows and system integrations. • Take ownership of scheduled and off-cycle bill runs, including invoices for newly closed deals. Compensation: We consider a wide range of factors when determining compensation including relevant experience, education, and skill level. Benefits: Guideline offers full- time employees a comprehensive benefits package based on location. Some benefits may include, but are not limited to: - Health, dental, life, and disability insurance - RRSP with company match - Paid time off and parental leave - Teledoc Health services - Employee recognition and referral bonuses Equal Opportunity Employer: Guideline is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities, and veterans to apply. Requirements: • 3-5 years of experience in Billing, Accounts Receivable, Revenue Operations, or related Finance roles (SaaS or recurring billing experience strongly preferred). • Strong understanding of subscription billing and usage-based billing processes within a SaaS environment. • Hands-on experience with billing systems, ideally NetSuite SuiteBilling or equivalent platforms. • Advanced proficiency in Excel/Google Sheets (pivot tables, lookups, complex formulas). • Excellent written and verbal communication skills with confidence engaging directly with customers. • High attention to detail with strong organizational and analytical skills. • Ability to work independently and manage competing priorities in a fast-paced environment

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Reporting to the Head of Business Operations, you'll be a high-leverage operator helping Rain scale. Your job is to drive alignment + execution: building the operating system that keeps us pointed at the right problems, and jumping in to provide hands-on support for the most important company priorities. You'll alternate between strategy and operational work. One week designing our QBRs or company scorecard, the next week reviewing our GTM targeting criteria to improve conversion. If you like being the connective tissue of an organization, and you get energy from turning ambiguity into clear plans, metrics, and outcomes, this role is for you. What You'll Do Improve Rain's operating cadence - evolve our planning cycles, OKRs, and business reviews so teams are aligned on goals, tradeoffs, and progress Drive high-impact, cross-functional initiatives - lead projects that span Product, Platform, Compliance, Risk, Finance, Ops, GTM, or M&A Define and operationalize our metrics - partner with team leads to define Rain's core KPIs, build a simple company scorecard, and stand up dashboards that give leaders a real-time view of how we're doing Bring structure to ambiguous problems - take fuzzy questions (“which market should we be prioritizing?”, “how can we get customers live faster?”) and turn them into clear hypotheses, analyses, and plans to execute Help build BizOps as a function - shape how Business Operations works at Rain What we're looking for A structured problem-solver who can break messy, cross-functional problems into clear components and a pragmatic plan Able to operate at all altitudes-zooming out to debate strategy with leaders, then zooming in to fix a broken process or write the first draft of a doc An excellent communicator and facilitator who can synthesize complexity into crisp narratives, drive productive meetings, and influence without formal authority A strong bias-for-action operator who moves quickly, unblocks themselves, and cares about outcomes over polished docs or frameworks Highly analytical and metrics-minded: comfortable in spreadsheets, dashboards, and basic SQL/BI, and more interested in the “so what” than just the numbers Low-ego, collaborative, and energized by being the connective tissue of the organization Excited about stablecoins, infrastructure, and building the next-generation financial rails 7-10+ years of experience in Business Operations, Strategy, Consulting, Investment Banking, PE/VC, or similar high-analytical / high-ownership roles Nice to have, but not mandatory Experience in fintech, payments, card programs, or financial infrastructure Direct experience setting up or running a company operating system (OKRs, QBRs, planning cycles, operating reviews) Comfort with SQL and modern analytics tools (dbt, Looker, Hex, or similar) and working closely with Data/Engineering Prior experience as a Founder or Product Manager Experience at a high-growth tech or fintech startup Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role In this role, you'll be part of the team building Rain's rewards and co-brand platform. Day to day, you'll maintain, update, and build out our third-party rewards programs, largely in conjunction with Rain's major league sports partners, and embed new payment solutions in those applications. The successful candidate will take ownership of the tech stack and code governing our third-party rewards and co-branded payment programs. What you'll do Be a critical part of the technical and product roadmap Build products across our stack (using React, Typescript, NextJS, Tailwind, NodeJS) with a focus on Rewards Help drive the technical roadmap and architectural decisions as we grow Interact with smart contracts across multiple chains What we're looking for Experience with JavaScript, React, Typescript, NextJS, Tailwind, NodeJS (a subset of these works too) A builder mentality, someone who experiments with side projects This position is for folks with 4+ years experience; compensation will be based on experience Nice to have, but not mandatory Fintech experience (neobank or card issuing experience gets extra brownie points) Experience with dApps Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About UsAt Resilience, we're creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities - and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries - Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience's team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. We are looking for a highly motivated and enthusiastic Sales Development Representative (SDR) to join our growing Sales team. This entry-level role is crucial to our success, serving as the frontline in identifying and qualifying new business opportunities while nurturing renewals. The SDR will focus on generating interest, creating a robust & qualified sales pipeline, and setting meetings for our Sales Leaders. This is an excellent opportunity for a tenacious, coachable individual looking to launch a career in B2B sales.Responsibilities: Prospecting and Lead Generation: Actively seek new business opportunities by conducting market research, cold calling, email outreach, and utilizing social selling (e.g., LinkedIn, Industry Events). Lead Qualification: Qualify inbound and outbound leads to determine their potential fit and interest level for our products/services, aligning with our ideal customer profile. Pipeline Management: Manage and update prospect activity and information accurately in our Customer Relationship Management (CRM) system (e.g.,Hubspot). Appointment Setting: Successfully schedule qualified meetings and product demonstrations for Sales Leaders. Collaboration: Work closely with the Sales and Marketing teams to develop and execute targeted outreach strategies and ensure a smooth handoff of qualified leads. Renewals: support account retention by managing the administrative process for customer renewals, ensuring timely documentation, accurate data entry, and seamless coordination between sales and client success teams. Product Knowledge: Develop a strong understanding of our company's products, services, and value proposition to effectively communicate with prospects. Goal Attainment: Consistently meet or exceed monthly and quarterly goals for calls, emails, qualified leads, and scheduled meetings. Bachelor's degree in Business Administration, Marketing, or a related field, OR equivalent relevant experience (1-3 years). Exceptional verbal and written communication skills; comfortable with high-volume phone and email outreach. High level of motivation, resilience, and grit. Strong organizational and time management skills, with the ability to manage multiple tasks effectively. Eagerness to learn, accept feedback, and develop sales skills. Basic familiarity with CRM software, Hubspot is a plus. Proficiency in G-Suite $60,000 - $70,000 a year What Resilience Offers YouInnovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 401k Professional development & career advancements Flexible paid time off Employee referral bonus Accommodations and Accessibility We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let your recruiter contact know. Beware of Job ScamsResilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever.co, and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please let your recruiter contact know. Thank you for helping us maintain a safe and secure recruitment process.

About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're hiring a Disputes & Chargebacks Specialist to own the end-to-end dispute lifecycle and help protect Rain, our partners, and cardholders from financial and reputational risk. This role sits at the intersection of payments, compliance, and customer experience and is ideal for someone who thrives in detail-driven environments and enjoys solving complex problems with precision. What You'll Do Own the full disputes and chargebacks lifecycle, from intake and investigation through submission and resolution. Manage and file disputes with card networks (Visa, Mastercard, and others), ensuring accuracy, completeness, and adherence to strict deadlines. Investigate claims by reviewing transaction data, customer communications, merchant policies, and network rules. Use internal tools and SQL-based queries to validate transaction details, timelines, and supporting evidence. Prepare clear, evidence-backed responses that meet network standards and maximize recovery outcomes. Track dispute progress and manage follow-ups, escalations, and deadlines across active cases. Partner closely with CX, Fraud, Finance, and Operations teams to resolve cases efficiently and improve upstream processes. Maintain accurate documentation to support audits, reporting, and compliance requirements. Analyze dispute trends to identify root causes, reduce future losses, and recommend process improvements. Support automation and tooling initiatives to improve dispute handling efficiency and accuracy. Stay current on card network rules and regulatory requirements related to disputes and chargebacks. What You'll Bring 3-5 years of hands-on experience managing card disputes and chargebacks, ideally in fintech, payments, or banking. Strong working knowledge of Visa and Mastercard dispute categories, workflows, and evidence requirements. Comfort working with data, including writing basic SQL queries to investigate transactions, validate evidence, and support reporting. Exceptional attention to detail with strong analytical and organizational skills. Clear written and verbal communication skills, including the ability to draft persuasive dispute responses. Comfort managing high volumes of cases under strict timelines. Familiarity with dispute management tools, CRM systems, and spreadsheets (Excel or Google Sheets). A proactive, problem-solving mindset - you look for patterns and ways to prevent repeat issues. Curiosity and adaptability in a fast-growing, mission-driven fintech environment. Things that enable a fulfilling, healthy and happy experience at Rain: Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you'd like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.

Get To Know Shine Were a strategy, identity and campaigning agency. At Shine we believe that mission-driven businesses can positively impact society and the world around them, while at the same time growing their organisation. It is our expertise and our job to help them do that. Shine is a collection of creatives, strategists, designers, and business experts. And did you know were always looking to meet new people? So dont hesitate to get in touch if this role sounds like you! The Role We are seeking a highly skilled and data-driven Digital Marketing Strategist to join our marketing team. As a Digital Marketing Strategist, you will be responsible for planning, executing, and optimizing paid social media campaigns across various platforms. This role requires a strategic thinker with a deep understanding of social media advertising, analytics, and a proven track record of driving measurable results. We Will Count On You To * Develop and implement paid social media strategies to achieve business objectives and KPIs. * Create, manage, and optimize paid social campaigns on platforms such as Facebook, Instagram, Twitter, LinkedIn, etc. * Conduct thorough audience targeting and segmentation to maximize campaign effectiveness. * Collaborate with the creative team to develop compelling ad creatives and copy. * Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement. * Stay abreast of industry trends, algorithm changes, and emerging opportunities in paid social media. * Manage advertising budgets, ensuring efficient allocation and ROI. * Conduct A/B testing to optimize ad performance and identify opportunities for innovation. * Provide regular reports on campaign performance and key metrics to stakeholders. What You Need To Have * Bachelor's degree in Marketing, Advertising, Business, or a related field. * Proven experience as a Paid Social Specialist or in a similar role. * In-depth knowledge of social media advertising platforms and best practices. * Strong analytical skills with the ability to interpret data and draw actionable insights. * Proficiency in using analytics tools and platforms to track and measure campaign performance. * Creative thinking and the ability to contribute innovative ideas to ad campaigns. * Excellent communication and collaboration skills. * Detail-oriented with a focus on quality and accuracy. * Certifications in social media advertising platforms are a plus. What We Offer * A competitive remuneration package and employee benefits * Flexible working arrangements designed to suit individual circumstances and family needs * Birthday and study leave * Wellness Days to allow you to focus on your own physical and or mental wellbeing * A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends * We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities * A collaborative and fun culture * A vibrant office space at our HQ in Hells Kitchen (Coming Soon) * Plus, so much more! What are the next steps? Click on Apply to submit your formal application and our Talent Acquisition Team will be in touch. Don't delay - we'll be moving fast as soon as we find the perfect candidate.