At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Customer Retention Representative? American Income Life is looking for a Bilingual Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining American Income Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This is a remote / work-from-home position. We have full-time and part-time positions available with morning and evening shifts.
What You Will Do:
Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options.
Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
Must be fully bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages.
High school diploma or equivalent.
Basic Microsoft Office Skills, including Word, Excel, and Outlook.
Minimum Typing speed of 30 wpm.
Experience in a call center environment preferred.
Some experience in insurance and/or sales is preferred.
Excellent verbal and written communication skills.
Ability to solve complex policyholder issues with a positive attitude.
Ability to work in a fast-paced environment and work well under pressure.
Knowledge of life and/or health insurance terminology preferred.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$60k-114k yearly est. Auto-Apply 13d ago
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Outbound Specialist (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Outbound Specialist? Globe Life is looking for a Outbound Specialist to join the team!
In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action for each. The agent will record information and maintain this department's procedures and policies. The agent is to provide excellent customer service and assist policyholders as needed. The successful candidate will need to be a performance-driven person skilled at interacting with the public by phone.
This is a remote / work-from-home position. We have full-time and part-time positions available.
What You Will Do:
Make outbound calls to newly issued businesses to welcome them to the Globe Life Family, ensure their policy is accurate, and assist with any additional information pertaining to their new policy.
Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
Make outbound calls to internet-generated leads to warm up potential customers for our Sales Team.
Explain policy benefits to potential customers.
Complete necessary paperwork when needed.
Assist with correspondence and error corrections for policy service.
Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies, including AIL & LNL, and recording activities requested by/from customers.
Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Sitting still for extended periods of time.
What You Can Bring:
High School diploma or equivalent.
1+ years of customer service or 1+ years' experience working in a professional environment in a customer service-related atmosphere.
Licensed in Life, Accident, and Health Insurance is preferred but not required.
1+ years of office experience preferred. Telecommunications experience is a plus.
Life and Health insurance background and knowledge of insurance operations is desired.
Customer service background and good phone skills.
Excellent communication, both written and oral, and organizational skills.
Must be able to maintain confidentiality.
Must be comfortable collecting payments via credit card and bank draft payment options from our customers.
Excellent alpha and number recognition skills.
Demonstrated mathematical abilities.
Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism.
Strong decision-making skills with the ability to analyze situations and make logical conclusions.
Proficient with a computer.
Ability to multifunction from many different sources.
Customer-friendly attitude.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$85k-114k yearly est. Auto-Apply 13d ago
Bilingual Worksite Case Advocate (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Worksite Case Advocate? Globe Life is looking for a Bilingual Worksite Case Advocate to join the team!
In this role, you will be responsible for entering data and handling incoming calls from agency offices, accounts, and policyholders. You will use information provided from the field to complete verification calls and input data into our system to ensure our policyholders and accounts have a smooth relationship with Liberty National.
This is a remote / work-from-home position.
What You Will Do:
Communicate and explain basic account information.
Communicate clearly, both written and verbally.
Maintain accurate reports and spreadsheets.
Participate in phone rotation.
Input data from the submitted paperwork.
Regularly update account information and progress.
What You Can Bring:
Bilingual (Spanish/English).
High School Diploma or GED.
Insurance Experience a plus.
Call Center experience (1+ years preferred).
Customer Service experience (1+ years preferred).
Insurance experience is a plus.
Attention to detail.
Desire to uphold great customer service.
Excellent written and verbal communication skills.
Excellent multi-tasking and organizational skills.
Excellent time-management.
Ability to maintain composure in stressful situations and manage and diffuse high-tension situations.
Ability to work in a fast-paced environment.
Self-motivated and able to stay on task, even when working from home.
Reliable and punctual.
Ability to work independently and make logical decisions based on the information provided.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$45k-71k yearly est. Auto-Apply 5d ago
Manager, Workday HR Admin & Product Owner
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Manager, Workday HR Admin & Product Owner? Globe Life is looking for a Manager, Workday HR Admin & Product Owner to join the team!
In this role, you will serve as a key strategic business leader at the intersection of HR process, people, and technology - driving innovation, efficiency, and excellence in our people systems. This role will partner with business leaders and IT to enhance the vision for Workday's HCM functionality, ensuring workflows align with business objectives, meet compliance requirements, and deliver excellent employee experience. Acting as the voice of the customer within HR Technology as the Product Owner, the Manager will collaborate closely with HR leaders, IT technical teams, and stakeholders to translate strategic priorities into scalable Workday solutions that enable data-driven decisions and operational success.
As the Manager of the HR Admin team, this role will lead and develop Workday administrators, each specializing in specific workstreams such as Core HCM, Compensation, Benefits, Learning, Talent, and Payroll. The Manager will oversee productivity, ensuring their collective work aligns to a unified product vision and consistently delivers value-driven support to the organization.
This is a remote / work-from-home position.
What You Will Do:
Product Owner Responsibilities:
Own and prioritize the product backlog for Workday HCM features based on business value, stakeholder feedback, and technical dependencies.
Translate business requirements into detailed user stories with clear acceptance criteria and definition of final deliverables.
Collaborate directly with development and configuration teams to ensure user stories are well-defined and actionable.
Facilitate sprint planning, backlog refinement, and sprint reviews to maintain development velocity and quality.
Conduct regular stakeholder demos and gather feedback to validate deliverables and inform backlog priorities.
Make tactical product decisions within the established product roadmap and strategy.
Coordinate user acceptance testing and validate that delivered features meet acceptance criteria.
Manage release coordination with IT teams to ensure proper testing and deployment processes.
Serve as the primary point of contact between HR stakeholders and the technical delivery team.
People Leadership Responsibilities:
Lead and develop a team of Workday HR administrators across Core HCM, Compensation, Benefits, Talent, Learning, and Payroll modules.
Set clear performance expectations and provide regular coaching and feedback to team members.
Conduct performance reviews and create individual development plans aligned with career growth objectives.
Foster cross-functional collaboration and knowledge sharing among team members to build expertise across modules.
Ensure team adherence to governance standards, security protocols, and best practices.
Manage team capacity and workload distribution to optimize delivery and prevent burnout.
Recruit, onboard, and retain top talent for the Workday administration team.
What You Can Bring:
Bachelor's degree in business administration, computer science, or related field.
3-5 years Workday HCM experience with hands-on configuration and administration.
2-3 years of leadership experience with technical or HR teams.
Workday certification, preferred.
Knowledge of employee lifecycle, compensation planning, benefits administration, talent management, and payroll operations.
Knowledge of data privacy, compliance requirements, and security protocols.
Understanding of Workday APIs, data flows, integration requirements, and system architecture principles.
Scrum, sprint planning, backlog management, and user story writing.
Able to translate business needs into technical language and specifications.
Relationship and expectation management across multiple departments.
Able to balance competing priorities based on business value, technical constraints, and stakeholder priorities.
Understanding of UAT processes and validation of acceptance criteria.
Understanding of HR processes and compliance requirements.
Experience creating clear requirements, process maps, and decision logs.
Able to translate between technical and business stakeholders.
Successful record of leading teams through system updates and process improvements.
Development of team members' technical, professional, and specialized functional skills.
Able to facilitate successful cross-training programs.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$76k-103k yearly est. Auto-Apply 11d ago
Data Analyst I (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Data Analyst I? Globe Life is looking for a Data Analyst I to join the team!
In this role, you will be responsible for interpreting data, analyzing results, and providing actionable insights to drive informed decision-making across the company. You will work closely with stakeholders to understand their data needs, develop analytical solutions, and present findings in a clear and concise manner.
This is a remote / work-from-home position.
What You Will Do:
Utilize analytics and programming languages, such as SQL, Python, or R, to identify trends, analyze patterns, and pinpoint opportunities for improvement or process streamlining.
Clean and prepare data from various sources to ensure its accuracy and readiness for reporting and analysis.
Validate data accuracy, completeness, and integrity.
Create and disseminate routine and ad hoc reports that effectively track and measure KPIs.
Create visually appealing and interactive dashboards, reports, and presentations.
Interpret business unit trends and translate those insights into actionable recommendations.
Present data findings and insights to management, ensuring that data-driven recommendations are understood and can be acted upon.
Analyze business processes and operations to identify opportunities for enhancing efficiency and improvement.
What You Can Bring:
Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, Business or related field. Specialized certifications for programming languages or data analysis techniques are a plus.
Proficient in SQL, Excel, Python, R and data manipulation.
Experience with data visualization tools (e.g., Tableau, Power BI, etc.).
Ability to analyze data, identify trends, and draw conclusions.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and presentation abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$70k-89k yearly est. Auto-Apply 8d ago
Inbound Sales Agent (Remote)
Globe Life Inc. 4.6
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Inbound Sales Agent? Globe Life is looking for an Inbound Sales Agent to join the team!
In this role, you will be responsible for receiving and making calls with the intent of promoting and selling Globe Life Insurance products to new and existing customers. The Inbound Sales Agent will provide consultative sales support to match new and existing customers with the products that best meet their needs. A successful candidate will need to be a sales-driven person skilled at interacting with the public by phone.
This is a remote / work-from-home position.
The schedule is as follows:
* Week 1: M-F 11:30 am-8:00 pm
* Week 2: M-F 11:30 am-8:00 pm and Saturday 8:00 am-4:30 pm or 8:30 am-5:00 pm with 1 weekday off during the week, with rotating Saturdays.
What You Will Do:
* Sell insurance products to new and existing customers.
* Handle inbound calls and make follow-up calls.
* Responsible for closing business and generating revenue for the company.
* Close new accounts by interacting with customers primarily via telephone or email.
What You Can Bring:
* High school or equivalent.
* Sales, Insurance, and/or Call Center experience is a plus.
* Ability to work in a fast-paced environment.
* Proficient with technology with emphasis in Microsoft Excel, Outlook, and Adobe.
* Excellent written and verbal communication skills with the ability to speak clearly and have an excellent phone voice.
* Self-motivated team player, goal-oriented, and driven to succeed.
* Confident and passionate.
* Organizational skills with the ability to multitask by talking, using technology, and listening.
* Excellent work ethic.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX
$54k-73k yearly est. 8d ago
Customer Service Supervisor
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team!
The Customer Service Supervisor must possess great communication skills while being able to lead and motivate their team. The supervisor must be organized, reliable and have the ability to lead and manage a team of Customer Service Representatives to produce results.
This individual is responsible for managing the day to day operations to ensure department KPI's are met. They must be able to work well with others while ensuring tasks are being met in order to achieve team objectives and goals. The supervisor must monitor agents to provide necessary feedback to ensure company policies and procedures are being met.
This is a remote / work from home position.
What You Will Do:
Develop a high performing team by coaching, mentoring and training Customer Service Representatives.
Ensure KPI's are met.
Update and analyze daily & monthly reports.
Ensure timecard accuracy and sign off on payroll closing weeks.
Perform QA monitoring to ensure customer satisfaction and accuracy. Also perform side by side nesting and silent monitoring.
Answer questions from staff and provide guidance and feedback.
Resolve escalations professionally.
Review and approve outgoing written communication from agents to customers.
Ensure adherence to policies for attendance and established policies and procedures.
Create and deliver corrective action as needed for attendance, adherence, and policy violations.
Assist with initial interviews for new hires.
Create and administer annual performance reviews.
Facilitate team meetings.
Keep senior management informed on all issues and problems.
Create ways to optimize procedures and keep staff motivated.
What You Can Bring:
High school diploma or equivalent.
4-5 years of relevant management experience.
College Degree (Preferred).
Customer Service Experience with proven experience as a call center supervisor or similar supervisory position.
Working knowledge of MS Office.
Knowledge of performance evaluation procedures.
Outstanding communication and problem-solving skills.
A results- oriented and forward thinking approach.
Ability to work under pressure as well as work well with others.
Ability to multitask and prioritize competing priorities to meet deadlines.
Excellent time management skills.
Ability to learn and adapt to change quickly.
Superb organizational and leadership skills.
Schedule flexibility to meet call center hours of operation.
Must be dependable and punctual to ensure call center needs are met.
Must be professional with the ability to maintain confidentiality.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$32k-40k yearly est. Auto-Apply 11d ago
Social Media Strategist (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Social Media Strategist? Globe Life is looking for a Social Media Strategist to join the team!
The Social Media Strategist is a guide for social media strategy development and implementation with Divisional leaders, agency owners, social media administrators and field agents. They need to be able to communicate with people of all experience levels, both at an agent and business owner level, in a clear concise manner to help them understand social media best practices.
This position includes nationwide travel using public presentation skills to teach insurance professionals how to optimize and effectively use social media. The Social Media Strategist will be the Company's brand voice, instructing on consistency, and explaining the value of recommended social media practices as directed by Sales and Marketing leadership. They will assist in the management of marketing assets like Google Business listings, Birdeye profiles and microsites.
This is a remote / work from home position.
What You Will Do:
Nationwide travel to various locations to focus on teaching how to implement effective social media strategies and/or event support.
Occasional international travel for major company events to provide support.
Be an outgoing culture ambassador to foster positive brand reputation and engagement.
Work closely with other members of the Marketing Team to coordinate social media strategies at a corporate, agency and individual level.
Effectively present brand standards and capabilities of Google Business listings, Birdeye profile, microsites, and social media pages.
Proactively stay on top of latest content requirements and trends in social media.
What You Can Bring:
Bachelor's degree, preferably in social media, graphic design, or digital marketing from four-year college or university.
Must have 1-2 years of professional experience in social media design and/or account management.
Must possess a passion for social media and digital marketing industry.
Must enjoy frequent travel.
Must be an outgoing public presenter.
Effective communicator with management and other team members.
Show enthusiasm and initiative when taking on new projects.
Excellent time management and organizational skills with ability to prioritize multiple assignments.
Strong proofreading and writing skills are required with attention to detail.
Thrive working under pressure.
Experience with Microsoft Office: Word, PowerPoint and Excel.
Experience with Adobe Creative Cloud: InDesign, Illustrator, Photoshop, Premiere and/or video editing experience is a plus.
Experience with social media management (ex. Hootsuite, Sprinklr, Sprout, etc.) and online reputation platforms (ex. Birdeye, Talkwalker, Google My Business, etc.) is a plus.
Bilingual, English/Spanish, is a plus.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$58k-80k yearly est. Auto-Apply 13d ago
Work From Home Representative | Entry Level | Flexible Schedule | Hiring Immediately
Globe Life 4.6
Houston, TX jobs
START YOUR NEW CAREER FROM HOME - APPLY TODAY, START THIS WEEK! We're looking for motivated individuals ready to take control of their future. At Globe Life AO, you'll enjoy:
Flexible schedules
Full training provided
High income potential
All without leaving your home. No experience? No problem. We'll give you everything you need to succeed.
✅ WHAT WE OFFER:
High earning potential - No cap on income
Full training provided - No experience required
Flexible schedules (Full-time or Part-time)
100% remote work from home
Rapid career growth opportunities
Hiring immediately - Start this week
YOUR ROLE:
Making outgoing calls, emails, texts and chats from clients
Provide clear answers and process requests.
Maintain professionalism and positivity.
REQUIREMENTS:
Computer/laptop with internet access.
Positive, coachable, and reliable.
Ability to work independently and with a team.
No prior experience required - we train you!
Must be willing to get Licensed in Life and Health Insurance
Must be a US Resident
AVERAGE EARNINGS:
$800-$1,200 weekly (Weekly Commission based Salary + performance bonuses).
APPLY NOW - INTERVIEWS ARE FILLING FAST!
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$800-1.2k weekly Auto-Apply 60d+ ago
Regional Sales Director (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Regional Sales Director? Globe Life is looking for a Regional Sales Director to join the team!
In this role, you will be responsible for working with 4-6 agencies to direct and impact company systems, including training systems, recruiting and onboarding processes, and leadership development and advancement.
This is a remote / work from home position.
What You Will Do:
Work directly with each Agency Owner to set and implement goals and objectives.
Mentor middle management to achieve career goals and advancement, including candidates for new Agency Owners.
Assist Agency Owner with coaching inspection and correction on deviations from systems or objectives.
Overall Growth of the agencies assigned by implementing & inspecting company systems.
Other duties as assigned.
What You Can Bring:
10+ years insurance industry experience.
College degree preferred.
Good communication skills, verbal and written.
Accountability and conflict resolution skills.
Computer savvy.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$98k-125k yearly est. Auto-Apply 13d ago
Worksite Billing Auditor I (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Worksite Billing Auditor I? Globe Life is looking for a Worksite Billing Auditor I to join the team!
In this role, you will be responsible for handling the incoming calls and emails from the agency offices, accounts, and policyholders. You will research and use information from a variety of sources to solve complex problems, answer questions, and assist business owners and bookkeepers with their invoices.
This is a remote / work-from-home position.
What You Will Do:
Communicate and explain basic account information to the customer, including their billing statements.
Aid users with our online billing system.
Maintain composure in stressful situations, manage and diffuse high-tension Situations.
Maintain high-quality customer service.
Participate in phone rotation.
Research miscellaneous issues from our accounts & agencies.
Respond to emails and inquiries in a timely manner.
What You Can Bring:
Call center experience (1+ years preferred).
Customer service experience (2+ years preferred).
High school diploma or GED.
Insurance experience is a plus.
Bilingual (Spanish/English) is a plus.
Strong attention to detail.
Desire to provide great customer service.
Excellent communication skills (written and verbal).
Excellent multi-tasking and organizational skills.
Excellent time management skills.
Proficient in Microsoft Office.
Have the ability to maintain composure in stressful Situations, manage and diffuse high-tension situations.
Must be able to work in a fast-paced environment.
Must be self-motivated and able to stay focused, even when working from home.
Reliable and punctual.
The ability to work independently and make logical decisions based on the information provided.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$44k-60k yearly est. Auto-Apply 15d ago
Sr. Life Insurance Underwriter (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities!
In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments.
This is a remote / work-from-home position.
What You Will Do:
Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition.
Implement underwriting policies and procedures for new business processing and other department processes.
Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines.
Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls.
Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results.
Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements.
Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens.
Manage aging cases and referrals from other underwriters and screeners.
Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management.
What You Can Bring:
Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree.
Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses.
Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology.
Minimum of 3 years' experience in an Underwriter role or above.
Daily application of critical thinking and complex problem-solving skills.
Strong verbal and written communication skills.
Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$49k-86k yearly est. Auto-Apply 13d ago
Underwriting Clerk (Hybrid)
Globe Life Family of Companies 4.6
Broadview Heights, OH jobs
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Underwriting Clerk? Globe Life is looking for an Underwriting Clerk to join the team!
In this role, you will be responsible for reviewing and processing of Life and Health new business applications for insurance coverage, from receipt to final status in accordance with established procedures and guidelines in a timely manner and meeting departmental quality/production standards. Reviewing of documents for completeness, accuracy, and compliance with each state. The Underwriter also manages daily workflow and supports the department with various functions.
This is a hybrid position located in Broadview Heights, OH (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
Daily review and preparation of new business applications received in office; and correspondence to team on incoming business.
Review and process electronic and all paper applications in the FHD system.
Review and process all Heritage Whole Life (HWL) and Child Whole Life (CWL) applications in IHL's mainframe.
Review HWL and CWL policy records for maximum allowable coverage.
Communicate issues with writing agent; follow up and review all refer to underwriting for medical investigation to determine if eligible for coverage.
Scan and index all supplemental and life applications including pended items into Onbase. Send a final count email to IHL of how many HWL applications are being sent to them. This includes applications that are in good order (IGO), pended, or declined.
In constant communication with team concerning incoming documents from agents for new business and corrections.
Responsible for issuance of all pending applications that are received in the office.
Print, assemble and mail CWL policies weekly.
Complete processes for errors, pending and withdrawn applications.
Review all Department of Insurance requests for Life policies for deceased policyholders.
Work closely and communicate effectively with Life team at IHL, Milliman, and IRIX.
Medical investigation and follow up for policies pending for further medical review.
Watch for trends, issues or potential fraud along with assisting with agent practice investigation.
Assists with complaint research, follow-up and resolution.
Effectively communicate with agents and agency owners regarding new business submission, underwriting guidelines, procedures and state specifics for each product.
Updating of processing manuals on a consistent basis.
Complete assigned projects in the planned timeframe.
Review and reconcile invoices from MIB for payment.
Review and analyze all New Business for group additions and makes determination of effective date and agent advance.
Make group additions phone calls to verify eligibility of employee(s) applying for coverage.
Send out additions letter with copy of payroll form when applicable.
Prepare new group business for billing representative to make contact with Payroll administrator and create new profile set up.
Evaluate each Group for bill payment delinquency and update any pertinent information related to the group.
Reviews each application for proper documentation including payroll group agreement and payroll authorization forms.
What You Can Bring:
Excellent verbal & written communication skills.
Ability to ask probing questions, understand concerns, and overcome objections.
Proficient in Word, Excel, and Outlook. Ability to learn new computer system.
Ability to navigate company website to assist with questions and find state specific forms.
Knowledge of customer service principles and practices.
Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
Must possess a professional friendly attitude and be able to quickly develop rapport with agents and agency owners.
Type 25-30 wpm.
Strong attention to detail.
Ability to handle multiple tasks and deadlines.
Ability to professionally handle and resolve escalated issues.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$30k-34k yearly est. 60d+ ago
Insurance Verification Specialist (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Insurance Verification Specialist? Globe Life is looking for an Insurance Verification Specialist to join the team!
In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy.
This is a remote / work-from-home position.
What You Will Do:
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
Clearly explain the application process to potential customers.
Accurately complete additional paperwork as needed.
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
Transfer calls to the appropriate department as needed.
Successfully meet the minimum expectation for departmental key performance indicators (K.P. I's).
What You Can Bring:
Minimum typing requirement of 35 wpm.
Excellent oral and written communication.
Superior customer service skills required - friendly, efficient, good listener.
Proficient use of the computer, keyboard functions, and Microsoft Office.
Ability to multitask and work under pressure.
Knowledge of medical terminology and spelling is a plus.
Excellent organization and time management skills.
Must be detail oriented.
Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$31k-35k yearly est. Auto-Apply 13d ago
Remote Position - Beginner Friendly | Flexible Schedule
Globe Life Ao 4.6
Dallas, TX jobs
Start Your 2026 Career From Home
Company: Globe Life AO
Now Hiring Nationwide (U.S.)
Looking to start 2026 with a real remote career, weekly pay, and growth potential? Globe Life AO is expanding fast and hiring motivated beginners who want flexibility, training, and income growth - no experience required.
Apply today
Interview within 24-48 hours
Start earning immediately
What You'll Get
100% Remote - Work from anywhere in the U.S.
Weekly Commission-Based Pay + performance bonuses
Flexible Schedule - Full-Time or Part-Time
Full Training Provided - We train you from Day 1
Union-Backed Benefits
(Life, Health, Retirement)
Fast Virtual Hiring Process
Supportive Team & Career Growth
What You'll Do (Simple & Trainable)
Connect with clients via calls, texts, emails, and chat
Explain and personalize insurance benefit options
Maintain accurate client records
Work with a positive, goal-driven remote team
Grow your skills and income over time
What We're Looking For
No experience needed (training provided)
Strong communication & people skills
Organized, dependable, and coachable
Comfortable using Zoom, email, and online tools
18+ and authorized to work in the U.S.
Willing to obtain a Life & Health Insurance License
(We guide you through the process)
Popular Search Keywords
Remote Jobs, Work From Home, Entry-Level Remote, No Experience Needed, Flexible Schedule, Hiring Immediately, Online Jobs, Beginner Friendly, Immediate Start, Weekly Pay, Virtual Work
Ready to Apply?
Tap “Apply Now”
Our team will reach out within 24-48 hours to schedule your virtual interview.
Start 2026 with a remote career that rewards effort, growth, and ambition.
Join Globe Life AO today.
$31k-35k yearly est. Auto-Apply 17d ago
.URGENT HIRING: Entry-Level WFH Veteran Benefits Specialist | Customer Service Experience a Plus
Globe Life 4.6
Irving, TX jobs
Employment Type: Full-Time | Part-Time Compensation: $90,000-$120,000 annually Extras: Weekly Pay | Equity Opportunity | Bonus Program AO Globe Life is expanding and looking for motivated professionals who want to make a meaningful impact while growing their career. This entry-level, fully remote role is perfect for individuals with customer service experience who want to transition into a career helping veterans secure their benefits.
All leads are warm and pre-qualified-no cold calling, door-to-door sales, or prospecting required. You'll have the tools, training, and support to succeed from day one.
Key Responsibilities
Conduct virtual benefit consultations with individuals and families.
Leverage your customer service experience to build trust and guide clients.
Assess client needs and recommend customized life, accident, and supplemental insurance solutions.
Guide clients through the enrollment process professionally and clearly.
Maintain accurate records and ensure compliance using digital systems.
Participate in weekly training calls, team meetings, and coaching sessions.
Collaborate with teammates to share strategies and achieve collective goals.
What We Offer
100% Remote - work from anywhere in the U.S.
Flexible scheduling to support work-life balance.
Weekly pay via direct deposit.
Warm, pre-qualified leads provided-no outbound prospecting.
Full training and licensing support for entry-level candidates.
Health insurance premium reimbursement.
Performance bonuses available monthly and quarterly.
Advancement opportunities into leadership roles.
Collaborative and supportive team environment.
Ideal Candidate Profile
Strong communicator with experience in customer service.
Confident on virtual platforms like Zoom.
Self-motivated and capable of working independently.
Detail-oriented and comfortable with technology (Zoom, CRMs, cloud-based tools).
Legally authorized to work in the U.S.
Equipped with a Windows-based PC/laptop and reliable internet connection.
About AO | Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to deliver essential benefits that protect working families across the United States. Our mission is built on service, impact, and long-term career growth opportunities.
Ready to Make an Impact and Build Your Career?
If you're motivated, professional, and ready to help veterans protect their benefits while earning a high income from home, we want to hear from you.
Apply Now and Start Your Journey!
$32k-38k yearly est. Auto-Apply 53d ago
FEP Outbound Sales Specialist (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next FEP Outbound Sales Specialist? Globe Life is looking for an FEP Outbound Sales Specialist to join the team!
In this role, you will be responsible for conducting outbound and receiving inbound calls to determine the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders as needed. A successful candidate will need to be performance-driven and skilled at interacting with the public by phone.
This is a remote / work-from-home position. We have full-time and part-time positions available.
What You Will Do:
Make outbound calls to newly issued business to welcome them to the Globe Life Family, ensure their policy(s) are accurate, and assist with any additional information pertaining to their new policy.
Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
Make outbound calls to internet-generated leads to warm up potential customers for our Sales Team.
Be able to explain policy benefits.
Complete necessary paperwork when needed.
Assist with correspondence and error corrections for policy service.
Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers.
What You Can Bring:
High School diploma or equivalent, some college preferred.
1+ years of customer service or 1+ years of a professional environment in a customer service-related atmosphere.
Licensed in Life, Accident, and Health Insurance is preferred, but not .
1+ years of office experience preferred. Telecommunications experience is a plus.
A background in life and health insurance, and knowledge of insurance operations is desired.
Customer service background and good phone skills.
Excellent written and oral communication skills.
Excellent organization skills.
Must be able to maintain confidentiality.
Must be comfortable collecting payments via Credit Card and Bank Draft payment options from our customers.
Excellent alpha and number recognition skills.
Demonstrated mathematical abilities.
Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism.
Strong decision-making skills with the ability to analyze situations and make logical conclusions.
Excellent attendance and punctuality
Experience with using Microsoft Office products such as Word and Outlook
Able to multifunction from many different sources.
Be customer “friendly”.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$38k-56k yearly est. Auto-Apply 13d ago
Add-On Licensed Agent (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Add-on Licensed Agent? Globe Life is looking for an Add-on Licensed Agent to join the team!
In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders and/or interested third parties as needed.
This is a remote / work-from-home position.
What You Will Do:
Maneuver within the eService (a web-based system) and make proper assessments on decisions from current customers.
Make outbound calls to customers who are eligible for additional coverage.
Receive inbound calls from current customers about adding on additional coverage.
Be able to explain policy benefits.
Complete necessary paperwork when needed.
Assist with correspondence and error corrections for policy service.
What You Can Bring:
High School diploma or equivalent required, some college preferred.
Licensed in Life, Accident, and Health Insurance is preferred but not required.
1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere.
Life and Health insurance background and knowledge of insurance operations are desired.
Customer service background and good phone skills.
Excellent written and oral communication skills.
Excellent time-management and organizational skills.
Must be able to maintain confidentiality.
Excellent alpha and number recognition skills.
Demonstrated mathematical abilities.
Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism.
Strong decision-making skills with the ability to analyze situations and make logical conclusions.
Proficient with a computer.
Ability to multi-function from many different sources.
Customer-friendly attitude.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$33k-43k yearly est. Auto-Apply 13d ago
Supervisor, Customer Retention (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Retention Supervisor - Back Office? Globe Life is looking for a Customer Retention Supervisor - Back Office to join the team!
In this role, you will be responsible for managing reinstatement processes and contact center transactions for various Globe Life Brands. The Customer Retention Supervisor - Back Office will assist with overseeing, tracking, and processing agent conversations for the Customer Retention Department. This position will also oversee waiver of premium and payment processing functions performed from call center retention efforts.
This is a remote/work-from-home position.
What You Will Do:
Routinely monitor and assign tasks received in Back Office.
Monitor KPI targets for processing within an acceptable time and accuracy expectation.
Ensure audit targets are met and quality feedback is provided.
Assisting Agents with escalation and reinstatement questions.
Partner with the field to ensure all questions and concerns are handled timely.
Complete reporting for all Reinstatement Initiatives.
Provide Management with status updates or trends.
Assisting in all positions as needed.
Review and approve refunds processed by Reinstatement Clerks.
Manage a team of clerks with varying skill level.
Review/approve/edit timesheets through Kronos.
Oversee the overall work product of the group to ensure accuracy.
Hire new staff as necessary.
Facilitate corrective actions and employee improvement plans as necessary.
Responsible for ensuring department goals are met.
What You Can Bring:
High School Equivalent.
Associate degree and/or equivalent work experience.
3 years of previous supervisory experience required.
Insurance experience preferred.
Ability to work independently and meet deadlines.
Ability to manage remote employees.
Requires leadership and people skills.
Strong organizational and time management skills.
Ability to handle multiple projects at once.
Organizational skills and attention to detail.
Excellent verbal communication skills and ability to interact professionally with a diverse group.
Excellent MS Office skills required (Word, Excel, and Access a plus).
Ability to run basic SQL queries.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$31k-36k yearly est. Auto-Apply 8d ago
Social Media Strategist (Remote)
Globe Life Inc. 4.6
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Social Media Strategist? Globe Life is looking for a Social Media Strategist to join the team!
The Social Media Strategist is a guide for social media strategy development and implementation with Divisional leaders, agency owners, social media administrators and field agents. They need to be able to communicate with people of all experience levels, both at an agent and business owner level, in a clear concise manner to help them understand social media best practices.
This position includes nationwide travel using public presentation skills to teach insurance professionals how to optimize and effectively use social media. The Social Media Strategist will be the Company's brand voice, instructing on consistency, and explaining the value of recommended social media practices as directed by Sales and Marketing leadership. They will assist in the management of marketing assets like Google Business listings, Birdeye profiles and microsites.
This is a remote / work from home position.
What You Will Do:
* Nationwide travel to various locations to focus on teaching how to implement effective social media strategies and/or event support.
* Occasional international travel for major company events to provide support.
* Be an outgoing culture ambassador to foster positive brand reputation and engagement.
* Work closely with other members of the Marketing Team to coordinate social media strategies at a corporate, agency and individual level.
* Effectively present brand standards and capabilities of Google Business listings, Birdeye profile, microsites, and social media pages.
* Proactively stay on top of latest content requirements and trends in social media.
What You Can Bring:
* Bachelor's degree, preferably in social media, graphic design, or digital marketing from four-year college or university.
* Must have 1-2 years of professional experience in social media design and/or account management.
* Must possess a passion for social media and digital marketing industry.
* Must enjoy frequent travel.
* Must be an outgoing public presenter.
* Effective communicator with management and other team members.
* Show enthusiasm and initiative when taking on new projects.
* Excellent time management and organizational skills with ability to prioritize multiple assignments.
* Strong proofreading and writing skills are required with attention to detail.
* Thrive working under pressure.
* Experience with Microsoft Office: Word, PowerPoint and Excel.
* Experience with Adobe Creative Cloud: InDesign, Illustrator, Photoshop, Premiere and/or video editing experience is a plus.
* Experience with social media management (ex. Hootsuite, Sprinklr, Sprout, etc.) and online reputation platforms (ex. Birdeye, Talkwalker, Google My Business, etc.) is a plus.
* Bilingual, English/Spanish, is a plus.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX