Loan Officer jobs at Guild Mortgage

Loan Consultants are energetic sales professionals that provide unrivaled savings and service to clients who are buying, selling, or refinancing a home. Loan Consultants are licensed loan originators, but with a positive twist as leaders of CapCenter's innovative home purchase and refinance programs. They are experts on the entire home purchase process and offer clients the full array of CapCenter services, including representation by a CapCenter realtor for buying and selling a home, as well as purchase and refinance loan products. CapCenter's greatest asset is its loyal base of repeat clients who serve as ambassadors to their friends, family, and co-workers. It is the job of Loan Consultants to convert today's prospects into tomorrow's loyal clients to generate repeat business and customer referrals. As a sales professional you will also be expected to support business development by serving as the accountable executive over group relationships that you help to construct. Responsibilities: Serve as Client Representative. As the name implies, you are the client's representative and trusted advisor throughout the process. This means maintaining contact with the client to ensure that all members of CapCenter's professional teams properly perform their services to the client's satisfaction. Assuring the client's overall satisfaction is a core responsibility of the Loan Consultant. Land Business. Sell CapCenter's full-service home purchase and refinance programs to prospective clients. Programs include the mortgage loan program, and representation by a CapCenter realtor to buy or sell a home. Loan Consultants are experts in all CapCenter services and are responsible for getting hired as the client's primary representative, and to get CapCenter's realtors and other purchase professionals hired as appropriate to meet the client's needs and circumstances. Serve as Loan Originator. As a loan originator, the Loan Consultant is directly responsible for identifying and fulfilling the client's mortgage loan requirements. Successful Loan Consultants will develop more loan business than they can handle and will be supported by junior team members as needed. Generate Future Business. The Loan Consultant's job continues after the initial transaction is completed. An effective Loan Consultant generates repeat business and customer referrals from his or her past client base, assisted by CapCenter's marketing and e-commerce professionals. Business Development. Loan Consultants with a proven record of success may be assigned to attract and land prospective clients from businesses, groups and individuals through relationships developed in conjunction with the Company's marketing and business development professionals. Qualifications: Candidates for the Loan Consultant position must have confidence and genuine enthusiasm for helping clients achieve their goals in the area of real estate and home finance. Analytical skills and the ability to communicate effectively are necessary, along with the following minimum attributes and qualifications: Ability to multi-task in a fast paced environment using time management to meet deadlines. Must be a licensed Loan Originator or have the knowledge and desire to become licensed. Business, Economics, Accounting or Finance Degree, or 3+ years of financial service experience. In-depth understanding of the full Real Estate Purchase and Sales cycle. Proven professionalism, ethics and character. Competitive drive for constant improvement. CapCenter offers a competitive benefits package that includes a Base Salary, Commission, 401k, Health Insurance Benefits, and Paid Vacation. We are an Equal Employment Opportunity Employer.

Team Loan Officer - The Local Team at CMG Home Loans (Charleston, SC | Hybrid) Are you an experienced Loan Officer who loves helping clients but doesn't enjoy chasing leads? The Local Team at CMG Home Loans is looking for a Team Loan Officer to join our high-performing, relationship-driven group. We have a consistent flow of warm leads and referral opportunities - we just need another great teammate to help manage them with care, efficiency, and expertise. About the Role As a Team Loan Officer, you'll work closely with our Senior Loan Officers and support staff to: Manage inbound leads from our existing client and referral partner network Complete pre-approvals and guide clients through the early stages of the mortgage process Review, collect, and organize borrower documentation Communicate clearly and proactively with clients, agents, and internal partners Maintain strong compliance and quality standards throughout the loan process This is an excellent opportunity for a seasoned originator who excels in client service and loan structuring - but prefers a steady flow of business over active prospecting. What We're Looking For Minimum 3 years of experience in residential mortgage lending or loan origination Strong understanding of agency, FHA, VA, and jumbo guidelines Excellent organizational skills and attention to detail Confident and professional communication skills (both phone and email) Effective time management and task prioritization Licensed Loan Officer (NMLS active) Based in or near Charleston, SC (hybrid remote/in-office schedule available) Why Join The Local Team Access to abundant, high-quality leads - no cold calling or door knocking required Supportive team environment focused on collaboration and client experience Established systems and processes to help you focus on what you do best Backed by CMG Home Loans, an industry leader known for innovation and stability SUPERVISORY RESPONSIBILITIES: Direct Reports: N/A PHYSICAL and ENVIRONMENTAL CONDITIONS: This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required. Compensation Competitive compensation structure commensurate with experience and production Full benefits package through CMG Home Loans If you're a skilled Loan Officer ready to focus on relationships, efficiency, and great client outcomes - we'd love to hear from you. CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to [email protected]. CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company's gift to CMG Financial and may be forwarded to our recruiters for their attention.

Do you have a proven track record of creating lending solutions for your clients and a desire to assist buyers in obtaining the property of their dreams? If so, wed love to talk with you about joining our team! We are a tight-knit group of lending professionals seeking an experienced and detail-oriented mortgage loan officer. If you are looking to take the next step in your career, apply now!Compensation: $150,000 - $300,000 yearly Responsibilities: Prospect, develop, and maintain relationships with potential new business referral partners such as realtors, builders, bank colleagues, and the community at large Work closely with industry related professionals to gather and prepare all necessary information to complete underwriting requirements Review the loan process by monitoring loan status, term conformity, and regulatory guidelines Manage a large pipeline of loans to ensure your production meets our requirements Counsel borrowers to understand the pros and cons of different loan products to determine which is best for them Qualifications: Familiarity with multiple types of loans such as conventional, fixed/ adjustable, FHA, VA, USDA, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit Possess excellent written and verbal communication skills, superb interpersonal and customer service skills, and exceptional decision-making ability Several years of experience in real estate, mortgage origination, or lending required Current NMLS State License or Federal NMLS Registration Requires compliance with lending regulations and bank underwriting guidelines and lending policies About Company Northgate Mortgage is a fast-growing mortgage lending and real estate finance company serving clients nationwide. Backed by strong leadership, seamless processing, and a high-volume lead system, we provide loan officers with everything they need to close more deals and earn more income. #WHRE2 Compensation details: 150000-300000 Yearly Salary PI1a1a6837f0a9-31181-39089636

GreenState Credit Union Vice President/Mortgage Loan Officer US-IL-Park Ridge Type: Exempt Full-Time # of Openings: 1 GreenState Credit Union Creates, collects, analyzes, exercises judgment and advises members on mortgage loan options. Proactively seeks new business and builds pipeline. Maintains organization of portfolio and meets necessary and regulatory deadlines. As this position is 100% commission, significant time calling on prospective members and referral sources is essential. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary for this position is $52,000 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Explains the mortgage loan application process and products to the membership. Services by phone or in person the need for answers to inquiries pertaining to mortgage rates, mortgage programs, payments, daily rates, points, etc. Conducts mortgage loan application interviews assisting applicants in the completion of application. Gathers all required applicant information, including collecting, analyzing and advising members on best options to assure proper processing. Reviews applications, exercises judgment and renders loan decision for pre-approval/denial. Works with Underwriters in meeting their guidelines and obtaining loan approval. Is responsible for ensuring that all necessary documentation is in the loan files, including regulatory compliance items. With this position, it is customary to make regular outside sales calls to both prospective members and referral sources. Building relationships with realtors, builders are others that interact with the financial industry is crucial to ensure the ability to hit specific production targets. This may include such things as office calls, lunches or evening receptions as a way to generate future loan prospects. Most of such calls will take place outside of the employee's place of business many of which may extend outside normal work hours. Works with mortgage processing department when necessary to ensure final documentation is received by the investors in a timely manner. Assists to ensure that the various federal reporting documents are delivered in a timely manner, to include the borrowers 1098, sellers 1099, interest reported to the IRS, and the HMDA report. Assists in any necessary training and development needed within the GreenState Mortgage Loan department. Adheres to all state, federal and credit union regulations, policies and guidelines. Coaches, trains, and mentors Mortgage Loan Sales Associates. Qualifications JOB REQUIREMENTS: High school diploma or equivalent (i.e., GED.) with five years of previous mortgage experience. Knowledge of procedures, forms, secondary market guidelines and regulations as they relate to mortgage lending. Knowledge and procedures of Real Estate purchasing and refinancing. Ability, availability, and willingness to work flexible hours to accomplish workload. During periods of peak demand and at other times, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Ability and willingness to network in the community. This is essential to build potential member base as well as referral sources for future business. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude. Accuracy and attention to detail required. Ability to operate related computer applications. Ability and desire to call on the Realtors and make sales marketing presentations. Ability to deal tactfully and efficiently with members and co-workers on a professional level. Must be bondable. Notary Public Commission, or ability to obtain a Notary Public Commission within the first 6 months (excluding Illinois). Must be registered pursuant to requirements of the S.A.F.E. Act. Reporting Relationship Reports to the Vice President/Mortgage Sales, Senior Vice President/Mortgage Lending or Vice President/Mortgage Lending. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID Compensation details: 52000-52000 Yearly Salary PIb590a14673a7-26***********4

Job Description About Us At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence. Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter. To learn more about us, visit ************************ Responsible for calling all company provided leads and selling the loan products offered by Finance of America Reverse (FAR) by meeting and calling on clients, referral sources, and business prospects. Expectations Produces high quality loans which meet Reverse Mortgage guidelines while providing superior customer service. Manages personal pipeline production and achieves production goals. Resolves problems relating to the closing and funding of loans. Follows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction. Exhibits observable sense of urgency in the execution of all job functions and duties. Meets or exceeds levels of Customer Service delivery established by the Company. Performs other duties as assigned. Qualifications - Education Requirements High School Diploma Qualifications - Education - Preferred Bachelor's Degree Qualifications - Experience/Skills/Competencies Minimum 6 months of experience with Reverse Mortgage Sales or other related Mortgage origination. Active NMLS License is required. Excellent written communication and interpersonal skills. Demonstrated computer proficiency. Previous call center experience. Successful completion of reverse mortgage originator training is required. Prior experience working with automated Loan Origination Systems. Self-motivated and excellent customer service skills. Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook. Possess a hybrid of technical and soft skills. Ethical, with a commitment to company values. Compensation The base salary range for this position is ($7.25 - $20.00) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate's work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP. Additional Information The application deadline for this job opportunity is 11/10/2025. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Finance of America Reverse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Job Description We are seeking a customer-focused Bilingual Licensed Junior Loan Officer to join a top-producing team! This individual will support the team in delivering exceptional service to clients throughout the loan process, from prequalification to closing. The ideal candidate will have expertise in working with borrowers, including running credit, assessing income, and utilizing LP and DU systems. If you are looking to join a team that brings leads to you, this is a great opportunity! Compensation: $70,000 - $100,000 DOE Responsibilities: Take applications, gather necessary documentation, structure loans, and prepare files for review by the Loan Officer within 48 hours of receiving the file Ensure that files are ready for accurate disclosure and submission to processing with all initial documents once the loan is under contract Exceptional organization and customer service skills Ability to build trust and rapport with internal and external customers Expert-level familiarity with all loan programs and guidelines Maintain constant communication with borrowers, real estate agents, and clients throughout the loan process Ability to manage a pipeline of 20-30 loan applications a month Qualifications: Minimum of 5 years of experience in the mortgage industry Bilingual required NMLS license required The ability to support a top producer and manage a high volume of leads and files is essential Excellent organizational skills, adept at multitasking, and capable of prioritizing tasks effectively Strong preference for experience with Encompass software Proficient in running LP and DU, with the ability to pre-qualify clients and organize loan files Positive attitude, team player, and dedicated to providing exceptional customer service Motivated and able to thrive in a fast-paced environment, displaying grit and determination In-depth knowledge of various loan programs and a strong understanding of guidelines Skilled in creatively structuring loan scenarios based on clients' best interests About Company CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO, Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers, meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon! Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry and competitive pay/benefits, CrossCountry offers the full package.

Job Description Are you an outgoing people-person who thrives in a fast-paced work environment? If so, we are looking for you! Our lending team is seeking a junior loan officer to help applicants navigate the home loan process. We offer the training, the technology, and the team support to help you succeed. If you are looking for a lucrative career using your communication and interpersonal relationship-building talents, apply today! Compensation: $48,000 yearly Responsibilities: Collect financial information in order to prepare the loan file, assist applicants with loan applications, and assess applicants' financial situation and eligibility Communicate with the senior mortgage loan officer/ MLO to make a recommendation of which mortgage loan products are best suited depending on applicant's financial status Collaborate with the mortgage lender or mortgage banker, underwriter, loan processor, senior MLO / mortgage loan originator, and realtors on behalf of the applicant as needed to make sure the loan transaction goes through successfully Generate new business opportunities, get referrals, monitor sales pipeline, and meet sales expectations Consult with potential loan applicants - answer questions and provide additional information about home loan products to create personal relationships Qualifications: Knowledge of guidelines for loan programs and various types of loans such as FHA, commercial loans, VA, etc is an asset, but not required Past experience with credit unions, lending institutions, real estate, financial services, or related fields is a bonus, but not required High school diploma or equivalent required; Bachelor's degree is desired Exceptional communications, sales, relationship, and MS Office skills are necessary Must be willing to complete training program to obtain NMLS/ MLO/ state license Must have experience in the mortgage industry with Loan file knowledge About Company Our mission is simple: serve with honesty, integrity, and competence. What sets us apart? Small enough to move fast. Experienced enough to get things right the first time. Supportive enough that you're never alone on an island. Established relationships with decision-makers - you get answers quickly. We offer a workplace where your expertise is respected, your work matters, and your ideas help shape how we operate.

Job Description Are you an outgoing people-person who thrives in a fast-paced work environment? If so, we are looking for you! Our lending team is seeking a junior loan officer to help applicants navigate the home loan process. We offer the training, the technology, and the team support to help you succeed. If you are looking for a lucrative career using your communication and interpersonal relationship-building talents, apply today! Compensation: $48,000 yearly Responsibilities: Communicate with the senior mortgage loan officer/ MLO to make a recommendation of which mortgage loan products are best suited depending on applicant's financial status Collect financial information in order to prepare the loan file, assist applicants with loan applications, and assess applicants' financial situation and eligibility Interface between loan processor, senior loan officer/ mortgage loan originator, underwriter, mortgage lender or mortgage banker, and realtors on behalf of the applicant as needed to ensure a successful loan transaction Generate new business opportunities, get referrals, monitor sales pipeline, and meet sales expectations Create personal relationships with loan applicants - offer additional information and answer questions about home mortgage products Qualifications: Familiarity with home mortgage program guidelines and various types of loans such as FHA, commercial loans, VA, etc is beneficial, but not require Bachelor's degree is preferred, but a high school diploma or equivalent is required Experience in real estate, lending institutions, credit unions, financial services, or related fields is desired, but not required Must be willing to complete training program to obtain NMLS/ MLO/ state license Superb relationship, sales, communication, and MS Office skills are needed Must have experience in the mortgage industry with Loan file knowledge About Company Our mission is to serve with honesty, integrity, and competence, and we live that every day. What sets us apart is our deep mortgage expertise and streamlined operations. We don't just close loans, we build lasting relationships by solving problems, simplifying the process, and delivering an exceptional client experience. With decades of combined experience and direct access to decision-makers, you'll be empowered to do what you do best: close loans, serve clients, and grow your career.

Job Description As a Junior Loan Officer within our team, you won't merely be assisting other loan officers; you'll be equipped with the tools and guidance to chart your own course to success as a Loan Officer. This isn't just a job opportunity; it's a gateway to significant growth and a route to triumph. Collaborate with seasoned professionals, absorbing their expertise and effective strategies, even in a challenging market. But here's the key: we're not just aiming for you to learn; we want you to thrive. We're seeking someone with a spark, ready to pursue their career goals while contributing to a shared mission. It's all about synergy - your growth propels ours. If you're eager to establish and grow your career within the first 12 months and are driven to leave your mark, you're the talent we're looking for. Connect with our systems, marketing, and product offerings, meticulously crafted for swift growth and efficiency. Let's elevate your potential into tangible successes. Reports to: Branch Manager Employment Status: Full-time Job Summary: Entry Level Position! Sense of Urgency (being proactive vs. reactive) High-Level Communication Skills Team Player and coachable individual Organized and Task-oriented Speaks with Clients, building rapport Collects and reviews Documents for their Home Loan Review the loan Application for the application Submitting for Pre-Approval and collecting all Pre-Approval Critical Conditions Manages Accurate Data within CRM Works with Loan Officers, Realtors, and Clients to ensure a smooth Loan Process from the Start Compensation: $59,000 - $70,000 yearly Responsibilities: Non-Essential Job Functions: Participates in and leads proactive team efforts to achieve departmental and company goals. Adopts CrossCountry values in personal work behaviors, decision-making, contributions, and interpersonal interactions. Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can-do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun. Performs other duties as assigned. This job is creative, fast, fun, and can serve many different Departments! Qualifications: Required Knowledge and Skills: Microsoft Word, Excel, and PowerPoint Knowledge. Willingness to gain NMLS License. Organization Skills. About Company At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun. If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.

Job Title: Mortgage Loan Funder Job Type: Full Time Company: Village Capital & Investment LLC Introduction: Village Capital is a well-established, nationwide mortgage lender and servicer headquartered in Henderson, Nevada. We are dedicated to delivering a fast, efficient, and high-quality mortgage experience for our customers and business partners. Specializing in FHA, VA, and USDA loan programs, we work closely with loan originators, brokers, and correspondents to offer competitive rates and flexible terms tailored to our clients' needs. Job description: Are you detail-oriented, dependable, and calm under pressure? Do you enjoy checking every box and making sure things get done the right way? We're looking for Mortgage Funders who are organized, responsive, and committed to getting loans across the finish line. As a Mortgage Funder, you'll be a critical part of the process, reviewing final closing packages, coordinating disbursements, and making sure all funding conditions are met. You'll work closely with closers, warehouse banks, and title companies to ensure each file is clean, compliant, and ready to go. If you love structure, deadlines, and making things happen, this is the role for you. Key Responsibilities Review closing packages and verify conditions Coordinate wire releases with warehouse banks Communicate with Title, Closing, and Warehouse teams Maintain accuracy in the LOS and stay on top of deadlines What You'll Bring 1 years mortgage funding experience preferred Familiarity with Encompass and TRID Strong attention to detail Clear, professional communication style Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance In Summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Job Description Mortgage Loan Specialist This is a Temp to Permanent role The primary purpose of this position is to assist Community Credit Union of Florida in living out our Mission, “Always improve the financial well-being of our members and make a positive difference in our community,” by delivering outstanding service to both internal and external members. In addition, the Mortgage Loan Specialist is responsible for processing and ensuring the proper verification of mortgage loan applications, along with preparing underwritten loans for closing in accordance with CCU policies and procedures. Develops and maintains monthly statistical departmental reports. The incumbent must maintain a thorough knowledge of credit union mortgage loan policy, interest rates, and required documents and disclosures to ensure compliance with current regulations. Develops an ongoing relationship with the mortgage department team, including underwriters, originators, and servicers, as well as the branch member service lenders. This individual assists the VP of Mortgages and the Mortgage Operations Manager with the development and maintenance of the mortgage procedures, manuals, and job aids. Community Credit Union of Florida is an Equal Opportunity Employer (EEO) and supports a drug-free workplace. ESSENTIAL DUTIES 1) Demonstrates enthusiastic support of corporate mission, core values, and long-term objectives by performing job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards, and our work procedures while possessing adequate product knowledge as measured by the annual product knowledge assessment. 2) Delivers service to both internal and external members that is in alignment with the credit union's Service Promises and meets all established service goals. 3) Abides by CCU's Service Promises when helping a member or co-worker to ensure timely responsiveness to the individual's needs. Promotes teamwork, respects opinions, abilities, and contributions of others, and conveys a willingness to assist and cooperate with others for the benefit of the organization. 4) Assists in attaining established departmental goals and adheres to all credit union standard operating policies and procedures, as well as state and federal regulations and guidelines. 5) Performs file maintenance on accounts, including quality control audits, imaging, and filing; enters new member information, member profiles, employment information, loan data, and any other pertinent member information into the mortgage origination and servicing system. 6) Administers loan application packages, establishes relevant files, and obtains pertinent information or reports as required. Ensures loan activities are completed in a timely fashion and conform to the established policies and practices of the credit union. Understands and follows the established mortgage department configuration procedures and guidelines. 7) Achieve Monthly processing targets of 10 files and maintain an average submit to processing to clear to close turnaround of 21 days. 8) Maintain accuracy 9) Processes loan application packages, including: a) Receives files from the Loan originators' pre-disclosure. The processor updates the e-folder with property information and verifies the loan estimate pages. The processor begins the processing phase by ordering necessary items such as appraisals, titles, surveys, verifications, and any other items required for loan approval, and conducts regular follow-up with outside sources regarding outstanding documents. b) Leverage Encompass to automate disclosures and track milestone progress by maintaining accurate milestone progress. Responsible for verifying application data to ensure it is accurate, including product type and amount of mortgage, borrower assets, liabilities, and length of employment. c) Recommends that loans not meeting minimum standards be denied. d) Communicates underwriting requirements to the members and obtains the necessary documentation to meet this requirement according to Community Credit Union. e) Obtains a copy of the current homeowner's insurance and flood insurance (if applicable) and makes sure the mortgagee clause is in favor of the credit union. f) Follows up on vendor orders such as appraisals and flood certifications, and verifications to prepare the file for underwriting. g) Reviews appraisal and determines if guidelines were met. h) Reviews survey for legal description accuracy. 10) Processes loan closing packages, including: i) Once the loan file is Final Approved/Cleared to Close, the Specialist will communicate with the Title Company/Settlement agent to balance all fees and prepare a preliminary closing disclosure to be provided to the member. j) Responsible for verifying all fees are accurate and within regulatory compliance standards, as well as verifying all closing conditions are met. k) Responsible for sending final loan closing packages to settlement, as well as retrieving signed closing packages from the settlement agent, prior to funding. l) Coordinates a scheduled closing date/time with the member and settlement agent. m) Responsible for sending Wires to the Title Company for loan fundings. n) Reviews all final closing docs for required signatures and works with the post-closer and Quality control team to ensure all post-closing docs & requirements are met. o) Coordinate and troubleshoot e-closing sessions, ensuring member comfort with the digital experience 11) Responds to the Mortgage department team's inquiries and problems in a professional, timely manner; follows up on inquiries with informational materials and/or phone contact with the realtor, title company, and members; investigates and corrects errors and resolves problems or other issues. Develops and maintains an ongoing relationship with mortgage underwriters and the mortgage department to sustain a positive and professional relationship. 12) Assists with telephone support by responding to member inquiries and problems in a professional, timely manner. Help members utilize electronic delivery channels for convenience. Provides payoffs when requested. 13) Possesses a thorough knowledge of credit union policies, rates, and the documents and disclosures necessary to ensure compliance and consistency with current regulations. 14) Establishes proper identification of members to comply with the Bank Secrecy Act/USA Patriot Act Customer Identification Program. Prepares all documents and items pertaining to loan accounts and processes according to policy and procedure. 15) Maintains ongoing communication with the supervisor, informing individuals of all pertinent problems, irregularities, new developments, changes, and other important information within the area of responsibility. 16) Maintains files, copies, and faxes documents, and orders and distributes supplies. 17) Communicate with members, loan officers, and all the parties involved in a transaction to provide status and set accurate and realistic expectations from submission to close. 18) Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations. 19) Monitor and escalate appraisal, title, and flood-certification vendors to meet SLA and maintain service quality 20) Participate in regular process improvement sessions to streamline workflows and reduce turn times 21) Communicate to the team any regulatory changes. Notify the team of any material changes in the loan at any milestone that could affect the approval or make the loan unsaleable. Performs all other duties as assigned and works on special projects as assigned. ENVIRONMENT AND PHYSICAL ACTIVITY The environment for this position is an open office “cubicle” setting that is clean and comfortable, where the incumbent is free to move about at will. It may include some minor annoyances such as noise, odors, and drafts. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to spend time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting for long periods of time (up to 8 hours), pulling, walking, standing, squatting, kneeling, and reaching. The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, calculator, computer terminal, personal computer, and related printers. MENTAL DEMANDS The incumbent in this position must be able to read documents or instruments, perform detailed work, and solve problems; possess excellent member contact and verbal and written communication skills; have strong math and analytical reasoning skills; and have the ability to effectively handle stress, multiple concurrent tasks, and constant interruptions. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • High school diploma or general education degree (GED); three (3) to five (5) years' related experience and/or training; or the equivalent combination of education and experience. Work-related experience should consist of mortgage department experience in a financial institution or mortgage office. Educational experience, through in-house training sessions, formal school, or financial industry-related curriculum, should be business or financial industry-related. • Intermediate knowledge of related state and federal compliance regulations and operational policies. The incumbent must possess a thorough knowledge of TRID guidelines and disclosure delivery times. • Ability to perform simple mathematics calculations, including fractions, percentages, multiplication, and division; use of ten-key and keyboard by touch is required. • Intermediate skills in computer terminal and personal computer operation; word processing, spreadsheet, and software programs. Intermediate typing skills to meet the production needs of the position. • Must possess strong attention to detail skills. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to members and employees. • Good organizational and time management skills, with the ability to multitask, the ability to work with general supervision while performing duties, and be a strong collaborator. • Encompass knowledge is preferred. • Willingness to learn and cross-train in all the areas within the mortgage department to be able to assist and cover if needed. Once fully trained, be willing to serve as a subject matter resource for newer team members. The incumbent must be able to perform in this position safely, without endangering the health or safety of the individual or others.

Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: * Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. * Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. * Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: * 1-3 years job related experience in the following areas: banking operations or a similar role * Accounting background * Proficient knowledge of computer programs such as Microsoft Office. * Lending regulations and mortgage loan documentation

Title: Mortgage Loan Funding Specialist Department: GBC Funding Reports To: Funding Operations Manager FLSA Status: Non-Exempt Hours: 8:00AM- 5:00PM or 8:30AM - 5:30PM Summary: Responsible for verifying wiring instructions for each warehouse funding request, maintaining the WLS database, and reviewing and processing incoming Purchase Requests for warehouse loan fundings. This role ensures compliance, accuracy, and timely execution of funding operations. Responsibilities: Ensure accuracy and thoroughness of each mortgage warehouse funding request Verify wiring instructions for each warehouse funding request Process approval requests from lenders in a timely manner Review and process incoming Purchase Requests for warehouse loan fundings Complete 30-40 funding reviews per day (volume-dependent) Review requests for additional funds and respond with Fed Reference Number Ensure next-day submissions are completed before end of day Collaborate with lenders to resolve issues related to funding requests Requirements At least 2 years of mortgage warehouse funding experience is preferred. Equivalent residential mortgage industry is required. Strong attention to detail especially around verification of documentation. Process-oriented with the ability to handle a high-volume of tasks with accuracy. Ability to work in a fast-paced environment while meeting deadlines. Has a can-do attitude and takes initiative to learn and master key processes. A team player willing to assist others and contribute to the success of the group. AAP/EEO Statement: Equal Opportunity/Affirmative Action Employer Veterans/Disabled.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Mortgage Loan Mentee is a training position to learn the business of home loans from a top producing Loan Officer and team. This role is in direct communication with clients, realtors, builders, and business partners and provides extensive training. Job Responsibilities: Follow up on new loan leads within three hours per “Pre-qual Lead Sheet” instructions. Set, manage, and confirm all appointments for clients meet with Loan Officer and/or Loan Partner II for loan applications; communicate preparation requirements for meeting. Ensure follow up attempts made until appointment is set on leads added to the lead tracker. Update referral partners on status of leads received. Maintain a 40% or higher conversion rate from lead to appointment. Collect applications and manage documentation. Attend work sponsored events and obtain a minimum of 8 referral sources to come to each one of the monthly events. Attend and actively participate in daily team meetings, Monday loan reviews, and sales meetings. Cold call new contacts and leads; obtain referrals from current clients. Enter detailed comments on conversations regarding files into Encompass to provide documentation. Obtain NMLS license within 360 days. Additional responsibilities as assigned. Qualifications and Skills: High school diploma or equivalent. Experience in a customer service and/or cold calling environment. Experience with Microsoft Office Suite. Excellent communication skills. Excellent time management and prioritization skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Compensation: $40K annually plus production bonus At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. Casual work environment Family-owned, Customer-focused Denver Post Top Workplace Top 50 Family-Owned Business Best of Colorado Business Inc. 5000 Fastest-growing Private Company JOB SUMMARY Program Set Up is responsible for pulling and analyzes the credit report, completes the 1003 and loan estimates. Also structure the loan program to suit the borrower's needs. Work in a faced paced environment and apply knowledge of loan programs and guidelines to structure a loan that fits the borrower's goals. WHAT YOU WILL BRING Working knowledge of MS Excel, Word, Access and Power point Excellent oral and written communication and interpersonal skills with the ability to develop working relations with business associates at a positive level Mathematical skill - ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, percent and to draw and interpret bar graphs. Knowledge mortgage underwriting systems: AUS, DO, DU High School diploma 1+ years mortgage industry experience Experience with pulling and analyzing credit report DUTIES AND RESPONSIBILITIES Knowledge mortgage underwriting systems: AUS, DO, DU Ability to evaluate credit reports Be familiar with various mortgage loan products - CHFA, FNMA, FHLMC, Conventional Analyzes and interprets financial data to fit established parameters set by industry. Maintain a secure environment for loan process files. Good moral ethics conduct. Communicates any concerns on possible misrepresentation or fraudulent documentation/activity to Branch Manager and/or Processing Supervisor, if necessary. Must be able to work on weekends Compensation: $19.25 hourly + Bonus WHAT WE BRING Medical, Dental, Vision, 401k Paid time off and sick days Paid holidays Long-term paid disability Paid maternity and bonding leave Full desk equipment provided American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status