Gulf Coast Medical Center jobs

Cure Healthcare is seeking a RN - OR for positions in Fort Myers, Florida. Current Florida license and AHA BLS and ACLS required and additional certifications related to this specialty. To qualify for this travel assignment, the candidate's primary residence must be located at least 50 miles from the facility address. This shift is 5x8 Days. Required: 2 years of recent experience in OR. Please inquire for specific job details and confirm shift required by facility.

The Customer Service Quality Assurance Analyst supports the advancement of patient and customer experience by monitoring, analyzing, and improving call quality, service delivery, and process efficiency across all front-line service teams. This role leverages both technical skills and operational knowledge to assess performance, identify trends, and drive continuous improvement efforts. The analyst applies analytical methods and project management principles to ensure service excellence aligns with organizational standards and goals. EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's degree required, preferably in Business Analytics, Operations Management, or a related discipline. 1-3 years of experience in quality assurance, business analysis, or customer service performance monitoring. Relevant coursework or experience in Statistical Quality Control, Production Planning & Control, Business Analytics preferred. Prior experience working with CI tools, call review platforms, or satisfaction surveys is highly desirable. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and audits incoming and outgoing customer and patient calls as assigned, based on established criteria. Tracks and reports specific call performance metrics to the direct supervisor; ensures accurate and complete data collection per directive. Uses multiple tracking platforms-including call scoring tools, patient satisfaction surveys, and online review results-to identify trends and cross-analyze results. Gathers and analyzes data to identify areas in need of improvement and collaborates with leadership to implement solutions. Conducts quality improvement studies on topics mutually agreed upon with the Executive Officer and/or SVP of Operations. Maintains and tracks responses from patient satisfaction surveys and patient reviews from various platforms when applicable. Presents audit findings and program analysis regularly to the Executive Officer and/or SVP of Operations. Assists with reporting to Clinical Department Practice Managers on performance trends and areas for improvement related to telephone interactions. Assists in the periodic review and refinement of telephone call protocols and scripting standards. Actively participates in training and development programs related to best practices in customer service and telephone etiquette. Acts as a resource to the Management team by correlating patient satisfaction feedback with telephone interaction data to improve service delivery. Leverages reporting and analytics tools to extract data, identify performance trends, and support quality improvement initiatives. Creates and maintains quality scorecards, dashboards, and performance reports to support leadership decision-making. Supports deployment and refinement of Conversation Intelligence (CI) tools by interpreting sentiment analysis, keyword trends, and call behavior scoring. Applies principles of statistical quality control, production planning, and business analytics to optimize workflow efficiency. Monitors the physical environment within MCC, including the condition of waiting areas and appearance of patient-facing printed materials, ensuring both remain professional and up to date. Performs other duties as assigned cheerfully and willingly. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Ability to manage multiple tasks at the same time. Knowledge of telephone and computer systems. Excel and analytical skills required. Excellent telephone skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Strong proficiency in Microsoft Excel and Office Suite; experience with Excel tools such as pivot tables and Solver. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions. Must be available to customers and staff throughout the day.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS • Successful Completion of an accredited Physician Assistant or Nurse Practitioner Program • Licensure (or in the process of obtaining licensure) in the state of Florida as a Physician Assistant or Advanced Practice Registered Nurse • Active DEA license not required prior to hire; however, supervising physician will communicate if this is required and the protocols for utilization. • New graduates are welcome and considered for this position. • Experience using an Electronic Health Record (EHR) preferred. KNOWLEDGE, SKILLS AND ABILITIES · Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. · Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. · Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. · Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. · Familiarity with standard concepts, practices and procedures within nursing field. · Proficient in use of English language both in written and verbal communication. · Must be able to communicate with individuals of varying socio-economic backgrounds. · Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS · Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) · Standing/Walking: Frequently · Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time · Ability to look at a computer screen for extended periods. · Ability to perform constant repetitive hands and finger motions. · Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.

An OSR is a multi-skilled person trained to facilitate medical practice operations. The OSR assists patients, the manager, physicians and clinical staff to ensure operational efficiencies. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify yourself to internal and external customers by wearing your identification badge at all times. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Deliver outgoing correspondence and mail to the mailroom and other locations as appropriate. Collect incoming mail from the mailroom, sort, and deliver to the appropriate person in the department. Maintain office supply inventory. Receive and deliver office supplies. Run work-related errands for physicians or manager. Prepare charge tickets for the next day appointments. Answer telephones promptly and in a professional manner according to Corporate customer service standards. Take a comprehensive message when appropriate. If transferring the call, advise the patient prior to the transfer. Follow-up as appropriate to resolve the caller's issues. Schedule patient appointments correlated between physician and testing schedules within the prescribed protocol. Re-schedule patients as necessary, including removal of cancelled appointment from physician and testing schedules. Prepare chart information for physician's daily as necessary by department. Triage urgency of patient concerns and seek additional guidance where needed. Obtain all authorizations and referrals necessary for medical and vision insurance plans. Check-in patients, obtain pertinent information, copy and scan insurance cards as applicable, provide new patient forms, etc. Verify and update demographics and verify insurance in the practice management system at each patient encounter. Notify clinical staff patient has arrived and provide tech with appropriate documentation and information for the visit. Collect all co-payments, deductibles, and other monies owed at the time of service. Follow established protocol for receipt writing, cash collections, and nightly deposits. Check out patient according to office protocols. Other duties as assigned. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Prior healthcare or ophthalmic experience preferred. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical/Medical practice front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Minimum 1-year insurance billing experience or equivalent Minimum 1-year medical billing software experience or equivalent. KNOWLEDGE, SKILLS AND ABILITIES Ability to prioritize and manage multiple tasks. Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications. Acceptable typing speed and accuracy with ten-key by touch skills. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Must be committed to the protection of confidential information, records and/or reports. Possess strong critical thinking and analytical skills. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to maintain focus while working in close proximity to others. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Office environment. Exposed to frequent and constant interruptions in daily functions/schedule. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Six (6) months medical office experience required. Clinical experience and/or Dermatology experience a plus. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Have a high school diploma or GED. Must hold and maintain current BLS certification. At least 1 year of experience in sterile processing or sterile processing training program preferred. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills and strong interpersonal skills. Must pay close attention to detail Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Lifts (maximum of 50 plus pounds) when necessary. Standing/Walking: Constantly; activity exists up to 90% of the time Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. College Associate degree preferred but not required. Certification as Registered Nerve Conduction Study Technologist (R. NCS T.) preferred. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training. Must be authorized by supervising physician* to perform testing procedures. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e., PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time. Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, holding, stooping, kneeling, and walking) for extended periods of time. Manual dexterity and a capacity to deal with visual, electrical, and computer concepts are important. Talking (Must be able to effectively communicate verbally): Yes. Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back-office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

The NCS/EEG Technician is a multi-skilled person trained to assist in aspects of electromyographic and electroencephalographic diagnostic testing procedures, under the direct responsibility of a physician*. The NCS/EEG Technician assists with patient care management and administrative and clinical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self as an NCS or EEG Technician (verbally and wearing name tag with title). Take vital signs. Prepare patients for the NCS or EEG diagnostic testing procedures. Administer medications and giving non-intravenous injections as directed by the physician*. Administer basic first aid. Assist with patient examination, procedures, or treatments as directed by the physician*. Perform office and/or administrative procedures required by the physician*. Contact patient with authorized instructions and document in the appropriate system the same day. Provide medical advice to patient and documents in patient's chart, only under direct input from physician*. Obtain authorizations, schedule procedures, provide patients with written instructions to include dates and times of appointments and document such in patient's chart. Coordinate schedule changes with front desk. Make reminder calls to patients, at least one day prior to their scheduled appointment. Measure electrical activity in peripheral nerves, using electromyograph (NCS) instrument, for use by physician in diagnosing neuromuscular disorders. Explain NCS or EEG procedure to patient to obtain cooperation and relieve anxieties during test. NCS: Rub electrode paste on patient's skin to ensure contact of electrodes. Attach surface recording electrodes to extremity in which activity is being measured to detect electrical impulse. Attach electrodes to electrode cables or leads connected to NCS instrument and select nerve conduction mode on NCS. Operate NCS instrument to record electrical activity in peripheral nerves. NCS: Press button on manually held surface stimulator electrode to deliver pulse and send electrical charge along peripheral nerve. NCS: Monitor response on oscilloscope and presses button to record nerve conduction velocity. NCS: Measure and record time and distance between stimulus and response, manually or using computer, and calculate velocity of electrical impulse in peripheral nerve. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. EEG: Measure electrical activity of brain waves, using electroencephalograph (EEG) instrument, and conduct evoked potential response tests for use in diagnosis of brain and nervous system disorders. Measure patient's head and other body parts, using tape measure, and mark points where electrodes are to be placed. EEG: Attach electrodes to predetermined locations and verify functioning of electrodes and recording instrument. Operate recording instruments (EEG and evoked potentials) and supplemental equipment and chooses settings for optimal viewing of nervous system. EEG: Record montage (electrode combination) and instrument settings and observe and note patient's behavior during test. EEG: Conduct visual, auditory, and somatosensory evoked potential response tests to measure latency of response to stimuli. EEG: Write technical reports summarizing test results to assist physician* in diagnosis of brain disorders. May perform other physiological tests, such as electrocardiogram, electrooculogram, and ambulatory electroencephalogram. May perform video monitoring of patient's actions during test. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. Complete office charge slips with appropriate diagnosis and CPT code and submits to data entry in a timely fashion. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement: high school diploma or GED; associate degree preferred but not required. Prefer dual certification as Registered Nerve Conduction Study Technologist (R. NCS T.) and Registered Electroencephalographic Technologist (R. EEG T.). Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training. Must be authorized by supervising physician* to perform testing procedures. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e., PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time. Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, holding, stooping, kneeling, and walking) for extended periods of time. Manual dexterity and a capacity to deal with visual, electrical, and computer concepts are important. Talking (Must be able to effectively communicate verbally): Yes. Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back-office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Doctors Call Center (DCC) is responsible for routing calls through the tower and satellites 12 hours per day, 7 days per week. This department is also an answering service that answers for MCC Physicians as well as out-sourced clients. WORK SCHEDULE This position requires a flexible schedule. Hours will vary weekly between 7:00 AM and 7:00 PM and may include weekdays, weekends, evenings, and holidays as needed. Flexibility is required to meet operational and business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming calls accurately and efficiently; this includes transferring to Physicians offices and specified departments, paging Physicians and/or staff members, giving directions and limited information, and answering general questions (office hours, clinic locations and phone numbers). Placing outgoing calls for Physicians and staff members; this includes calling outside physicians, hospitals and facilities, pharmacies and patients. Responsible for contacting Physicians for hospital floors, patient calls and emergency situations. Responsible for utilizing all avenues to reach Physicians and staff; this includes calling offices, paging through in-house paging system and/or outside paging services, calling residential and/or cell phones. Triaging and dispatching emergency calls regarding Codes (MRT's, Code 3, Code Pink and Elevators) according to established policies and procedures. Prioritizing calls and verifying the proper calls (traumas, codes, ER and stats) Properly keeping and filing documentation (which is stored for 10 years); this includes AM sheets, tickets, etc. Filing Meditech (consults, admits, discharges, courtesy notifications), notifying Physicians of consults after hours, printing Physicians rounds reports, attach all Meditech info to Physicians rounds reports in the AM Knowledge of Physicians specialties and their department's rules and procedures regarding such issues as call and consult rules. Monitoring all alarms for main building, ASC, and Satellites; this includes security cameras, fire panel, chiller light, elevator panel and calls from Panhandle. Responsible for maintaining Physician, employee and patient confidentiality. Must have working knowledge of equipment used on daily basis (computers, multi-line phone, copier and fax machine) Assist with updating and maintaining of contact information, demographics and department procedure as needed. Responsible for completing the AM sheets daily for use by the Call Center Team. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Minimum of 1 years' experience working in a call center environment. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be responsible, dependable and have good organizational skills Must be able to efficiently communicate with co-workers, Physicians, employees and patients over the phone and in person. Be willing to learn new equipment and processes quickly Be a self-motivated team player Desired ability to effectively multi-task and have strong analytical skills. Ability to generate ideas to make existing processes more efficient Ability to make complex decisions with minimal supervision Must be able to easily adapt to change Ability to remain calm and make critical decisions during stressful situations. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/4 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (sitting, bending, and reaching) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Call Center/Dispatch office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Minimum of two years of documented experience producing quality work in facilities maintenance or a related trade. Must have valid driver's license and be insurable according to our automotive insurance company's criteria, to operate all MCC vehicles including rented equipment. Certification required for electrical trade and HVAC trade. Other trades may be requested to complete an apprenticeship and/or formal training program or obtain certification, in area(s) of specialty. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows, MS Office environment, Internet, etc.) and ability to quickly learn new applications. Must be able to use a variety of building maintenance tools, including hand tools and electrical tools. Must be able to read and interpret blue-prints. Familiar with a variety of the concepts, practices, and procedures of area(s) of specialty. Ability to rely on experience and judgment to plan and accomplish goals. Ability to manage multiple projects and deadlines. Demonstrated ability to work as a team player. Demonstrated ability to manage multiple priorities in a task-oriented environment and work independently. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Ability to work all shifts to include holidays and weekends and change shifts as necessary with minimal notice. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Heavy (exerting up to 100 pounds of force occasionally) Standing/Walking: Frequently; activity exists from ¾ of the time Keyboarding/Dexterity: Occasionally (as needed on department basis) Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Ability to lift up to 100 pounds on a periodic basis throughout a work day. Ability to ambulate as necessary throughout an eleven-story building and multi-building campus. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs. Ability to work in various climates (i.e. indoors/outdoors) regardless of weather conditions.

Requirements KNOWLEDGE, SKILLS AND ABILITIES • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. • Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. • Proficient in use of English language both in written and verbal communication. • Must be able to communicate with individuals of varying socio-economic backgrounds. • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) • Standing/Walking: Occasionally; activity exists up to 1/3 of the time • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. • Ability to perform physical labor that includes holding, stooping, kneeling and occasionally lifting 50 pounds without mechanical aide for extended periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Must exhibit stable work behaviors daily. • Must possess adequate individual coping skills. • Ability to remain calm and professional regardless of workload or time constraints. • Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT • Clinical back office environment • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS • Minimum education requirement is a Master's degree in Audiology from an accredited University. • Must be licensed by the State of Florida as an Audiologist or Provisional Audiologist prior to hire and/or transfer into this position. Must maintain license throughout employment in this position. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) • Standing/Walking: Occasionally; activity exists up to 1/3 of the time • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes WORK ENVIRONMENT • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs. • Clinical/Medical practice back office operations.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or General Educational Development (GED) equivalency. BS or BA degree preferred. One year of experience in customer service with medical office experience highly preferred. Bachelor's Degree maybe substituted in lieu of experience. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to learn quickly and adapt to rapidly changing environments. Must have working knowledge of a variety of computer software applications in word processing, spreadsheets, database, presentation software (MSWord, Excel, Access, PowerPoint), Outlook, and internet and the ability to quickly learn New applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to ¼ of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, walking, holding, stooping, and kneeling) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes WORK ENVIRONMENT Office environment. Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification throughout employment in this position. Minimum of 2 years experience in a medical environment, preferably in a GI or ambulatory surgery setting, strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50+ pounds of force occasionally) Standing/Walking: Constantly; activity exists up to 90% of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

Medical Center Clinic in Pensacola, FL employs a cohesive, all CRNA group in the ASC. Our CRNA's enjoy a generous compensation package along with an excellent 401K option, health insurance, dental, vision, life insurance, long-term and short-term disability. Full-Time CRNA's also receive paid time off and a short-term disability bank of hours. On average, full-time CRNA's will work a 36-hour work week Monday through Friday with no nights and no call, allowing for a healthy work/life balance. Part-time and On Call positions also available. Requirements Must be licensed by the State of Florida as a Registered Nurse (RN) and maintain licensure prior to hire and/or transfer and throughout employment in an RN position. Successful completion of the Nurse Anesthetist Program. Passing the National Certification Examination. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification throughout employment in this position.

Responsible for supporting the management of multiple sub-specialty physician groups on a daily basis, delivery of healthcare process improvement, revenue cycle management, strategic planning, product line development and expansion, budget development, financial review and oversight, and personnel management. Responsible for seeking out healthcare provider business challenges and creatively translating those challenges into requirements and solutions in a fast-paced environment. Understanding and overseeing all aspects of the provider revenue cycle, to include scheduling/registration, patient accounting, claims submission, and payment and denial processing are critical components of the role. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and maintain business relationships; develop constructive and cooperative working relationships. Utilize decision making and problem-solving skills to analyze, evaluate, and amend processes and daily operations as needed. Coordinate work and activities of others; inspire and coach members of a group to work together in a collaborative manner in the accomplishment of tasks. Communicate effectively with supervisors, peers, and subordinatesthrough a variety of methods including in-person, via telephone, e-mail, written policies and procedures, and presentations. Maintain presence in departments. Utilize departmental organization skills to identify, organize and fully understand the allocations, percentages of compensation and other department-specific strategies. See Attachment A for specific operational duties. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's degree in healthcare administration, management or other field applicable to healthcare management preferred; or any equivalent combination of related training and experience. Minimum of 2 years' experience in physician practice operations or similar healthcare setting. KNOWLEDGE, SKILLS AND ABILITIES Customer and Personal Service - Knowledge of principles and processes for providing quality medical services. This includes customer, physician and staff needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, labor relations and negotiation, and personnel information systems. Ability to work collaboratively with Human Resources staff. Management Principles and Practices - Knowledge of principles and procedures of effective management practices. Medical Terminology - Knowledge of medical terminology. Medical Coding - Knowledge of Current Procedural Terminology (CPT) and ICD-9 diagnostic coding. Clinical Knowledge - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective medical operations safely for the protection of people, data, property, and institutions, on a department specific level. Active Listening - Giving full attention to what other people are saying, seeking first to understand, then to be understood, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Speaking - Talking to others to convey information effectively in a professional and courteous manner. Monitoring - Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Deductive Reasoning - The ability to apply general rules to specific problems to produce reasonable solutions. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to recognize when there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Prioritize - The ability to deal with or arrange tasks in order of importance or urgency. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Completion of an approved medical coding curriculum or 1+ years of recent coding experience. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Desire to advance coding skills/knowledge. Must possess high ethical standards in the field of medical coding. Must possess a basic understanding of the reimbursement process. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Ability to sit consistently during a minimum 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical office environment. Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

The Medical Assistant, non-certified, is responsible for escorting patients to the exam room, retrieving all phone calls, voicemails, and prescription requests; and communicating with patients for instruction, information and assurance. Performs these and other tasks in an organized, efficient and productive manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self verbally and by wearing name badge at all times while on duty. Under the direct supervision and responsibility of a licensed physician*, a Medical Assistant, non-certified, may undertake the following clinical duties: Prepare medical instruments or equipment for use. Prepare patient treatment areas for use. Obtain and record patient vital statistics or other health information. Ensure the identification of the patient. Verify name and MCC # with requisition or appointment schedule, ensure labels are printed for all tests ordered. Organize work and handle workload efficiently; organize an effective and efficient response to optimize productivity. Maintain adequate supplies for testing, replenish supplies when necessary. Alert appropriate personnel when supplies are needed. Enter physician directed and documented diagnostic orders into the approved EMR Order Entry system. Complete fax orders as needed and document confirmation of sent and received diagnostic orders. Maintain safety procedures. Suggest ways to solve safety/health problems. Uses appropriate safety equipment (i.e. safety needles, sharps containers, Personal Protective Equipment/PPE). Decontaminate/sterilizes work area at end of day as needed. Be proficient with standard concepts, practices and procedures within medical field. Prepare charge tickets for appropriate tests and procedures performed. Anticipate departmental needs and improve office efficiency by assisting other staff as necessary. Answer patient questions in a friendly and professional manner; direct requests appropriately and efficiently. Schedule procedures as necessary. Answer calls and respond to voice mail in a timely manner. Understand limitations of role as a non-certified Medical Assistant. Perform other duties as assigned accurately and willingly. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Medical office experience required in a clinical-based position. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Good visual acuity, including color discrimination, is required. Ability to work in hazardous and biohazardous areas. Ability to work in an area in close proximity to other employees Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Frequently; activity exists up to 2/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended/long periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs. Clinical/Medical practice office operations.