Level Senior Technician jobs at Gulfstream Aerospace - 742 jobs

The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ****************** Job Summary & Location At Acuity, the Technical Support Specialist provides superior technical support and delivers exceptional customer experiences to internal and external customers. You will serve as the first point of contact for troubleshooting and resolving technical issues via email and phone, ensuring prompt and practical assistance. The ideal candidate is dedicated, customer-focused, and demonstrates excellent problem-solving skills, a passion for helping others, and a commitment to delivering a seamless and positive support experience. Your role will be vital in upholding our company's reputation for outstanding customer service and technical expertise. This position works in Decatur, GA, based on business needs. Primary Responsibilities Include * Ensuring that customers receive industry-leading Technical Support, promoting brand loyalty * Assisting in remote troubleshooting of performance issues with lighting and controls products * Assisting with remote programming or re-programming controls products * Collaborating with Field Service and Warranty teams to provide solutions to field issues * Assisting with installation and application questions * Utilizing drawings and bills of material to provide information for replacement parts * Providing guidance for field modifications of installed products * Leveraging Knowledge Centered Service (KCS) articles to assist customers and write new articles as needed * Documenting customer interactions in the CRM tool Salesforce * Continuously increasing product knowledge by attending training to include self-guided or instructor-led modules and 1-on-1 shadowing / mentoring Qualifications * 5 years of work experience in a related field required * Ability to work remotely from a space with minimal distractions and reliable internet access * Ability to succeed in a fast-paced environment with a high volume of customer interactions requiring effective multitasking throughout the day * Demonstrated autonomy, diligence, professionalism, and a sense of responsibility * Demonstrated excellent communication and interpersonal skills * Ability to diagnose complex problems through analytical thinking * Technical aptitude - electrical, wiring, digital/analog controls systems, reading schematics, reading/interpreting wiring diagrams * Proficiency with computer applications, including Microsoft Office Suite and Salesforce, or a similar CRM * Lighting and controls experience within a call center environment is preferred * A technical degree is preferred * An understanding of the fundamentals of manufacturing is preferred * Available to work onsite to engage and collaborate with teams and colleagues, visit customers or suppliers, or create moments that matter that require in-person interaction based on business needs (approximately half of the time) The range for this position is $48,100.00 to $86,500.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here. We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Please click here and here for more information. Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition. Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. E-Verify Participation Poster e-verify.gov eeoc.gov Nearest Major Market: Atlanta Job Segment: Technical Support, Machinist, CRM, Call Center, Database, Technology, Manufacturing, Customer Service

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: We are seeking a Sr. IT Support Analyst to install, modify, and repair hardware and software systems while providing technical support and training to ensure smooth computer operations that enable end users to perform their business tasks effectively. You will resolve incidents reported by users, internal IT colleagues, or system alerts, as well as participating in both local and global projects. All incidents and service requests must be properly logged and managed within the ITSM system. Additionally, you will serve as a mentor to junior staff and act as a liaison between IT and the businesses within your scope. Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply! Primary Location: Erickson Companies, Chandler, AZ Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs. Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business. Benefits Competitive compensation with bonuses Great health benefits Paid time off Paid company holidays Strong company match to 401(k) contributions Tuition reimbursement program Paid parental leave RESPONSIBILITIES AND DUTIES Service Desk Mainly support users, during available time providing support globally, support remote locations as assigned. Prioritize incoming incidents, requests, problems and tasks to give realistic and reliable dates to requestor. Analyze, monitor, and resolve those incidents, requests, problems and tasks. Escalate when required to appropriate global group or external vendor/customer. Track all steps through to final resolution in the ITSM system for traceability. Document resolution in knowledge base when relevant. Follow up and confirm provided resolution with requestor. If on-site support is needed, business trip to other sites. Accomplish tasks independently and be able to follow complex procedures. Global work Work globally in teams to provide/establish global standards. Coordinate local/global IT project tasks with global IT team. Evaluate resolutions and find ways to prevent future issues (root cause analysis). Onboarding and training of new IT Support staff. Business liaison Continuously looking for improvement in IT-related areas to increase business efficiency. Prepare site notices, user guides and trainings to inform users about IT topics. Act as IT representative on local site by frequent communicating to individuals. IT Asset Management Drafting purchase order and getting quotation from Vendor about IT assets based on user request. Make sure location, figures and proper management. Provide local site IT budget forecast proposal (capital and expense) including monitoring and documentation. QUALIFICATIONS / REQUIREMENTS Technical competencies Working knowledge of supporting Microsoft office (Outlook, Excel, Word, Skype Teams and SharePoint), Intune or mobile device management systems. Service Now or other ticketing system experience required. Working Knowledge of Microsoft management systems: Intune, Exchange and Entra. Extensive problem solving, analytical and logical approaching skills. Non-technical competencies A team player with excellent oral and written communication skills. Customer service oriented and reliable. Pro-active, self-starting, making it happen, independent, flexible, curious for issues. Business level English skill. Business trip is 5% of working time. Education /Experience: Associate degree in IT or related field. Any Microsoft or ITIL certification is a plus. Two to Five years of On-site/Off-site IT support experience. Location Information: You will primarily support your main location (Erickson Framing in Chandler 80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential. Here are the local companies you will likely visit on an as-needed basis: Austin Companies - Glendale, AZ Brewer Companies - Phoenix, AZ Door Sales & Installation - Tempe, AZ Erickson Framing - Chandler, AZ - Primary location Focus Companies - Las Vegas, NV Synergos - Scottsdale, AZ #LI-LH1 #Hybrid As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Responsibilities: Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization. Essential Duties and Responsibilities include the following. Other duties may be assigned. Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved Record and track interactions with end-users and related activities in the service desk tool Create Knowledge Base articles as repetitive issues arise Provide site IT support encompassing: PC configuration and troubleshooting - OS, hardware, and software; PC maintenance/preventative maintenance; PC replacement (tech refresh) Network cabling activities, where applicable Printer installation, networking, configuration and troubleshooting; New user setup on Active Directory network; Support for client applications; Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. Maintain department loaner equipment and administer checkout process Review and record daily event logs Call software and hardware vendors to request service regarding defective products Support equipment used in conference rooms and auditorium Provide IT support for all local systems/applications Perform project work as directed LA Regional Team Be an essential part of the LA Region IT Team supporting multiple sites Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience. Computer Skills Detailed knowledge and intermediate understanding of the following technologies: Windows 10 Active Directory Microsoft Office 2016, 365 (including Outlook, Teams, etc.) Current hardware Ability to learn and adapt to new technologies. Salary Range: Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Responsibilities:** Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues arise + Provide site IT support encompassing: + PC configuration and troubleshooting - OS, hardware, and software; + PC maintenance/preventative maintenance; + PC replacement (tech refresh) + Network cabling activities, where applicable + Printer installation, networking, configuration and troubleshooting; + New user setup on Active Directory network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. + Maintain department loaner equipment and administer checkout process + Review and record daily event logs + Call software and hardware vendors to request service regarding defective products + Support equipment used in conference rooms and auditorium + Provide IT support for all local systems/applications + Perform project work as directed + LA Regional Team + Be an essential part of the LA Region IT Team supporting multiple sites + Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** + Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR + High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience. **Computer Skills** + Detailed knowledge and intermediate understanding of the following technologies: + Windows 10 + Active Directory + Microsoft Office 2016, 365 (including Outlook, Teams, etc.) + Current hardware + Ability to learn and adapt to new technologies. **Salary Range:** **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

Compensation Rate: $14/hour requires Wardrobe Assistance Experience What you get to do: Preset a large inventory of costumes daily based off cast schedules Assist show performers with costumes before and after shows Dress performers Perform light sewing repairs and maintain a variety of costumes and accessories Perform frequent simple hand grasping and fine manipulation work often required for cabling mechanical costumes and repairing headgear Hand and machine wash a large volume of costumes daily Receive, sort, and put away laundry/costumes Complete daily, weekly, and monthly paperwork as needed Perform daily venue procedures including cleaning, organization and inventory In some cases, perform stagehand duties during shows Perform special assignments as requested What it takes to succeed: At least 18 years old Bachelors Preferred Previous experience with sewing and clothing alterations required Ability to work in a team-oriented environment Good communication and organizational and follow up skills with Stage Managers and Supervisors. Prior work experience with costumes preferred Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays What else is important: Must be able to lift, push, pull and/or carry up to 50 lbs. on a frequent basis. Must be able to work indoors and outdoors in varying weather. Position engages in extensive walking, including transitioning between indoor and outdoor environments. Position engages in frequent standing during work shift and climbing/ascending heights repeatedly. Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) repeatedly throughout the day. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes. Perform cleaning duties, including use of cleaning chemicals. Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays. Must be flexible in work locations as placement will depend on business needs and career development opportunities. Able to handle multiple tasks at one time in a fast-paced environment and stay on task throughout the day. EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Customer Support / IT Helpdesk Technician - Radiation Detection InstrumentsLocation: Sweetwater, TX Department: Customer Support / Technical ServicesAbout the RoleLudlum Measurements, Inc. is seeking a Customer Support / IT Helpdesk Technician to join our technical support team. In this role, you'll help customers around the world troubleshoot and resolve issues with our radiation detection instruments - including Models 375, 4525, 4530, and the 3000 Series. You'll provide hands-on support for software, hardware, and networking issues, helping users configure, maintain, and optimize their systems. If you enjoy solving problems, working with technology, and helping people, this is an excellent opportunity to develop your technical career with a respected industry leader.What You'll Do Provide front-line support to customers via phone, email, and remote tools. Troubleshoot and resolve hardware, software, and network connectivity issues. Assist with configuration, calibration, and communication setup of Ludlum instruments (375, 4525, 4530, 3000 Series). Help customers install and update software, firmware, and network settings. Document support cases and resolutions in the ticketing system. Collaborate with engineering and product specialists to resolve complex issues. Stay up to date on new Ludlum products, features, and best practices. What We're Looking For Associate degree in IT, Computer Science, Electronics, or related field (or equivalent experience). 2+ years of technical support or IT helpdesk experience. Working knowledge of Windows environments, networking (TCP/IP, DHCP, RS-232, Ethernet, SQL), and basic hardware troubleshooting. Strong communication and problem-solving skills. Customer-focused mindset with a professional and patient approach. Experience with instrumentation, measurement systems, or radiation detection equipment is a plus. Why Join Us Work with industry-leading radiation detection technology used worldwide. Be part of a collaborative and knowledgeable technical support team. Will provide on the job training. Opportunities for professional development and advancement. Competitive pay and benefits package. About Ludlum MeasurementsLudlum Measurements, Inc. designs and manufactures radiation detection instruments used in environmental, industrial, and governmental applications around the world. Since 1962, we've been dedicated to building reliable products and providing exceptional customer support to help protect people and the environment.Ready to Apply?If you're passionate about technology, problem-solving, and helping customers succeed, we'd love to hear from you! Apply today at Ludlums.com LMI is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for our employees. OFCCP Equal Employment Opportunity Posters

Job Family for Posting: End User, Systems & Services Job Type for Job Posting: Full Time Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose Lead and develop a team of technical support specialists to provide dealers, customers, businesses, and field personnel with expert technical products and service support. Drive continuous improvement in product quality, customer satisfaction, uptime, productivity, and profitability while growing dealer service capability through effective team management and data-driven decision making. This is a hybrid position, and must be able to commute to either Racine, WI or Ames, IA at least three (3) days per week. Key Responsibilities * Lead, coach, and develop the High Horsepower Tractor team of technical support specialists, conducting performance reviews, providing feedback, and identifying professional development opportunities. * Monitor and manage Technical Help Desk queue performance, ensuring timely case resolution and adherence to quality standards, response time targets, and first-call resolution metrics. * Serve as escalation point for complex technical issues, coordinating with product engineering, field teams, and dealers to drive resolution. * Analyze support ticket data and trends to identify recurring issues, training gaps, and opportunities for process improvement. * Collaborate with Training, Product Marketing, and Engineering to communicate field issues and ensure product competency across the team. * Manage team resources, scheduling, and workload distribution to meet service level objectives. * Other related duties as assigned. Experience Required Education:Bachelor's degree in Agricultural Systems, Engineering, Business, or related technical field (or equivalent experience) Experience:Minimum 5 years of experience in technical support, service, or field operations within agricultural equipment, heavy machinery, or related industry. At least 2 years of supervisory or team lead experience Experience with dealer networks and customer support environments preferred Technical Skills:Proficiency in CRM/case management systems (Salesforce, ServiceNow, or similar) Ability to analyze data and generate reports using Excel, Power BI, or similar tools Familiarity with agricultural equipment systems, diagnostics, and precision farming technology preferred. Preferred Qualifications * Strong coaching and people development skills * Clear communicator, comfortable presenting to leadership and coordinating across departments * Organized and capable of managing multiple priorities in a fast-paced environment * Excellent interpersonal and customer service skills * Problem-solving mindset with ability to drive issues to resolution Pay Transparency The annual salary for this role is $105,750.00 -$141,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer At CNH, our people are at the heart of everything we do. That's why we offer a comprehensive benefits program designed to support your health, well-being, and long-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered-both personally and professionally. We believe that when you're given the tools to thrive, you can drive meaningful impact. At CNH, you'll not only find the resources to succeed today-you'll find the foundation to grow a career and build a future. Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}

Join our dynamic Technology team and embark on a journey where technology meets innovation. We are currently seeking intelligent, talented individuals in many areas. We offer competitive salaries, comprehensive benefits, and a collaborative environment where your ideas can shine. If you're passionate about technology, willing to work smart , put in a full day and want to make impact, we want to hear from you! Apply Now! Don't miss this chance to elevate your career. Visit our careers page or contact our HR department for more information on how to apply. * Specific Job Descriptions will vary based on assignment. Areas/Positions of Interest: Network Administration Network Techs Server Administration Help Desk UIPath Developers Palantir Developers Planet together Developers Process Automation IOT Techs Software Development Managers Program Managers Expectations: Reporting skills. Detail oriented and organized. Ability to manage time and work independently. Ability to communicate clearly with supervisors, coworkers, and persons outside of organization. Ability to read and write English. Maintains composure in stressful situations. Reports to work on time and as scheduled. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS: (In-Plant/Production Areas) Hardhat Eye Protection Hearing Protection Steel/Safety-toed Shoes or Boots PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a clerical, office setting and is a largely sedentary role. However, some physical duties are required, and it may be necessary to walk about to accomplish tasks and ascending/descending stairs. Other physical requirements include: Ability to regularly lift and/or move up to 25 lbs. without assistance. Ability to perform all operations within acceptable quality and time standards. Ability to operate and understand the operation of all protective safety equipment in the area. Specific vision abilities required by this job include color vision, close vision, peripheral vision, and depth perception. Hand-eye coordination. Ability to use fine motor skills applicable to typing and other computer functions SAFETY TRAINING REQUIRED: General Safety WORK ENVIRONMENT: Usually, the employee will perform most of this job in a manufacturing office environment. However, while performing the duties of this job, the employee may work near moving mechanical parts and moving vehicles including but not limited to forklifts, golfcarts, motor vehicles, and tractors. The employee may be exposed to heat, cold, high noise levels, fumes or airborne particles, and chemicals.

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. IPG Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. You will be the main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new functionality and processes. The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times. DUTIES Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability platform Evaluate and advise workflow process improvements Develop, install, and maintain equipment to complete the production process Design and test the production processes Works with end-users, troubleshoots issues, and provides ongoing production support, and works with database administrators and programmers Directly assist manufacturing and production teams with support and troubleshooting Diagnose process failures and determine solutions Escalate unresolved issues/questions Support product upgrades and projects, including active engagement in the testing of new features and functionality Coordinate and assist with end-user training, including development of system documentation and training materials Develop ongoing reports needed by the business to improve information and decision-making Support SOX audits Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. IPG Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. You will be the main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new functionality and processes. The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times. DUTIES * Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability platform * Evaluate and advise workflow process improvements * Develop, install, and maintain equipment to complete the production process * Design and test the production processes * Works with end-users, troubleshoots issues, and provides ongoing production support, and works with database administrators and programmers * Directly assist manufacturing and production teams with support and troubleshooting * Diagnose process failures and determine solutions * Escalate unresolved issues/questions * Support product upgrades and projects, including active engagement in the testing of new features and functionality * Coordinate and assist with end-user training, including development of system documentation and training materials * Develop ongoing reports needed by the business to improve information and decision-making * Support SOX audits * Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals * Minimum 3 years of hands-on experience with Manufacturing Control systems and ERP * Experience working in a manufacturing environment and business system analysis * Effective communication with production and manufacturing departments to ensure proactive support and administration, including support for new product rollouts * Builds and maintains positive customer relationships; meets customer needs * Exceptional customer service and communication skills to convey competence and concern to end-users * Ability to document current functionality and process flows, and suggest areas for future improvement * Is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer * Possess good interpersonal skills * Strong attention to detail * Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution * Effective troubleshooting and problem-solving skills * Ability to work independently with minimal direction and oversight PREFERRED SKILLS: * Bachelor's degree in Computer Science or a related discipline * Ability to solve practical problems * Experience with ERP * Experience providing support in a manufacturing environment, including processes, systems, and terminology

The Desktop Analyst will be responsible for all organization hardware and software support, along with desktop and peripheral deployments within the organization. This team member will be responsible for managing an annual refresh cycle, including but not limited to ordering hardware, scheduling deployments and communication and follow-up with the end users. This team member will also be responsible for hardware deployments to new users, which will include basic training of True's systems and best practices. This team member will also provide overflow support to the IT Help Desk as necessary. Responsibilities Essential Duties and Responsibilities (Includes but not limited to): Purchase new hardware based on standards defined by the Technology Solutions team. Maintain asset inventory in IT systems such as SCCM, ServiceDesk, Jamf and Active Directory. Image and deploy workstations using tools like SCCM and Bomgar. Maintain company and department standards documents. Log and maintain end user hardware refresh project tasks. Log and maintain incident tickets in ServiceDesk ticketing software. Field incoming support requests from end users via ticketing system or telephone in a courteous manner. Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user accounts, etc. Answer hardware and software general usage questions. Daily support of our conference room equipment including MS Surface Hubs, Cisco camera systems, and Polycom conference phones. Support of business software solutions such as TMAP, PLIS, and Allen Bradley. Regular and reliable attendance in the office is required. This position requires work to be performed on-site at our corporate office and provides for one day work from home each week. Qualifications High School Diploma or GED required. Associates degree or higher preferred, but not required. Two or more years related experience required. Experience with standard computer hardware, such as desktops, laptops, mobile devices, Raspberry Pi devices and peripherals preferred. Experience with desktop operating systems such as Windows 7, Windows 10 and Macintosh OSX preferred. Experience with Microsoft Office products such as Word, Excel, PowerPoint, Outlook and Teams preferred. Exceptional interpersonal skills, with a focus on building customer rapport. Strong written and oral communication skills. Strong documentation skills. The hours for this position are 8:30am - 5:00pm, Monday through Friday. We are proud to be an Equal Opportunity Employer. Company-paid background check required upon hire.

The Network Specialist - IBMi is responsible for the daily administration of both of the Cambro's IBMi (AS400) servers. This includes the successful and timely execution of jobs and processes, monitoring of equipment, and troubleshooting all IBMi hardware or software issues. ESSENTIAL JOB FUNCTIONS Will help to provide 24x7 global support for IBMi. Duties include submitting jobs, monitoring messages, labeling/storing tapes, managing job/output queues, monitoring system resources, distributing reports, performing backups, and troubleshooting all IBMi hardware or software issues. Will be involved with installations, implementation, and configuration. Will monitor equipment and OS/software/firmware for all components of the company's IBMi servers and connected devices. Assist with keeping IBMi systems continuously available. Keep employees up to date in support of our manufacturing production and administrative work functions. Works with the IT Infrastructure team and the IT Applications team on IBMi activities and projects. Creates and maintains systems documentation. Helps in identifying and prioritizing remediation efforts for any IBMi issues. Pursue and define new process improvements, including automation. Run jobs and processes at exact times and in exact sequence on a daily, weekly, and monthly basis. The current schedule is 3rd shift, including weekends and holidays. Maintain reliable and consistent attendance, including being punctual, and dependable in order to meet the needs of the department and the organization. Execute each essential duty satisfactorily in order to perform job successfully. Follows all safety procedures required in work area, wears PPE as needed, attends all safety meetings, and reports safety issues regarding equipment or unsafe/hazardous conditions. Performs effectively as a team member, able to work well with others, open to receive and give feedback, and treats everyone with respect. Takes ownership of own work and behavior, accepts accountability for own actions, encourages solutions, and communicates status of work/projects. Follow all department quality standards/criteria. Raise concerns and issues to immediate manager. Able to understand and demonstrate Cambro company culture, display company core values (Safety, Quality, Respect, and Service). Understands department's key performance indicators and contributes to achieve these goals both individually and as a team. Other duties as needed or required. ADDITIONAL RESPONSIBILITIES Additional responsibilities will include system maintenance, device configuration, application of updates/patches, system performance and user support. Must be able to work overtime as needed, remain flexible and open to possible schedule changes in order to meet business needs. REQUIRED QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two to five years of experience in IT and business/industry, specifically focused on the IBMi. Experience operating sophisticated technical solutions with a focus on IBMi, Windows Servers, Windows and Apple Desktops, Servers, Mobile and Wireless devices, which may connect to the IBMi. Hands on experience with Active Directory, including Group Policy Objects, and Microsoft O365. Security-focused. Success in leveraging both traditional best practices, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility. Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and business concepts to the infrastructure workforce. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to communicate effectively, both orally and in writing. PREFERRED QUALIFICATIONS Global IT IBMi Operations experience. Experience with the most current technologies and products used in the industry. Preferably two or more years of experience in a large multi-platform environment with multiple locations. IT Related Certifications PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Sitting, walking, standing, bending at the neck, bending at the waist, squatting, climbing, kneeling, crawling, twisting at the neck and waist, repetitive use of hands, simple grasping, power grasping, fine manipulation, pushing and pulling, reaching above and below the shoulder. Working around equipment and machinery Exposure to dust, gas, fumes, or chemicals PPE REQUIREMENTS Safety glasses Face covering (mask) in accordance with company policy. COMPENSATION RANGE: $32.94 - $43.82 Salary may vary based on experience. CAMBRO is proud to be an equal-opportunity workplace. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based upon race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic information, military or veteran status, or other characteristics protected by law.

Purpose: The Senior Technical Services Representative (STSR) will be responsible for ensuring the quality of ready-mix concrete products and providing technical support to customers, sales teams, and plant operations. The STSR will work closely with the technical services manager to ensure the delivery of high-quality concrete that meets customer and regulatory specifications. This role involves conducting field inspections, troubleshooting issues, managing concrete mix designs, and ensuring compliance with quality control standards. Actively promotes a safe work environment within the Technical Services Department that consistently delivers a "World Class Experience" during the production and delivery of the concrete. Responsible for assuring the quality of the delivered product to all of the customers, equipping employees, and maintaining safe plant site property and equipment. Essential Functions: Supervisory Functions * No supervisory responsibilities Job-Specific Functions Quality Assurance/Quality Control (QA/QC): * Lead complex on-site inspections of concrete delivery and placement, ensuring adherence to strict quality standards for high-profile or large-scale projects. * Perform and oversee advanced tests on concrete samples, including specialized tests such as rapid chloride permeability and shrinkage. * Assist in the development and validation of complex mix designs, including those requiring specific performance criteria (e.g., high-strength, lightweight, or self-consolidating concrete). High-Level Technical Support: * Provide advanced troubleshooting for challenging concrete issues, including large-scale non-conformance, material incompatibilities, and environmental factors affecting performance. * Serve as a key technical resource for high-priority or sensitive projects, coordinating with customers, project managers, and internal teams to resolve issues. * Collaborate with sales teams to provide technical advice during the bidding phase for large or complex projects, ensuring the appropriate selection and quality control requirements are met. Mentoring and Team Support: * Provide mentorship and guidance to less experienced technical services representatives, assisting in their development of skills in mix design, troubleshooting, and customer service. * Lead by example in applying best practices for quality control, mix design development, and technical support. * Conduct training sessions for internal staff and customers, focusing on concrete technology, testing methods, and industry standards. Project and Compliance Leadership: * Take a leadership role in high-profile projects, ensuring compliance with specifications and overseeing technical services personnel assigned to the project. * Participate in and lead quarterly plant audits, ensuring adherence to company quality standards, regulatory requirements, and best practices. * Ensure compliance with local, state, and federal regulations, actively contributing to process improvements and safety protocols. Specialized Mix Design and Testing: * Develop and oversee the implementation of mix designs requiring specialized characteristics, including high-performance concrete mixes for critical infrastructure projects. * Conduct 4-point curve trials and other mix validation protocols for custom mixes, ensuring product performance across varying conditions. * Manage the testing of new materials, including alternative cementitious materials and innovative admixtures, to assess their impact on concrete quality. Other Functions Customer Relations and High-Profile Support: * Act as the primary technical contact for high-priority customers, providing expert-level support and guidance during all project phases. * Build and maintain strong relationships with clients, contractors, and internal teams to ensure the successful delivery of quality concrete solutions. Process Improvement and Innovation: * Identify and lead initiatives for continuous improvement in concrete production, quality control, and testing procedures. * Stay current on emerging technologies and industry trends, providing recommendations for adopting new practices or materials.

The Production Document Support Specialist will support the production department in authoring, editing, reviewing and maintaining production documents to verify accuracy before on-time final presentation. The specialist will ensure good documentation practice (GDP) implementation and build efficient collaboration between production department and other supporting departments such as operations, logistics, QC, and QA. What you will do * Perform and coordinate BPR (batch record) technical reviews. Ensure that written procedures (SOP, BPR) and cGMP guidelines are followed. Exercise independent judgment regarding cGMP document entry evaluation. * Coordinate real time batch record review/corrections across multiple functions, i.e., Production, QA * Attend and scribe daily huddles; coordinate collaboration between Production department and other departments such as Operations, Logistics, QC, and QA; perform other tasks supporting Production as assigned * Perform controlled print tasks for time-sensitive production operations * Comply with SOP's, BPR's and cGMP in all aspects of the work performed. * Participate in internal audits, support GMP readiness activities, audits and inspections * Implement improvements in quality systems and SOPs. Manage operational excellence tasks. * Process assigned tasks and reviews within tight timelines Qualifications * Bachelor's degree in science, engineering, or related discipline or * Associate degree in science, engineering, or related discipline with 2+ years' experience in cGMP setting * Experience managing documents in a cGMP environment, particularly in API manufacturing (preferred) * Knowledge of cGMP and FDA regulations (preferred) * Experience with Master Control, SAP, Excel, Word, PowerPoint (preferred) * Industry experience with peptide manufacturing (preferred) * Working experience with mandatory safety, health and compliance regulations as specified by federal, state, and local agencies (preferred) * Ability to adhere to manufacturing schedules and timelines for document support * Capable of working methodically and efficiently, while adhering to rules and regulations * Reviewing, entering or recording information in written or electronic form * Strong understanding of cGMPs, and able to comply with SOPs, BPRs and cGMP in all aspects of the work performed. * Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of compositions, and grammar. Well versed in Good Documentation Practices. * Detail oriented with the ability to independently troubleshoot and resolve problems * Communicate effectively, and possess ability to function well in a team environment * Possess a GMP mindset with a high degree of self-discipline in tasks * Ability to perform under pressure and adhere to guidelines and timelines * Excellent communication and interpersonal skills. Ability to collaborate in a proactive and solution-focused manner, including keeping management aware of potential issues. * Ability to work in ISO7 and ISO8 controlled environments Base Hourly Range: * Specialist I: $25.97 - $35.72 * Specialist II: $37.00 - $50.87 Placement of new hires in these wage ranges is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees' environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. Please note: unsolicited resumes from recruitment agencies will not be considered. Share this job posting by email