Post job

Jobs in Gurabo, PR

  • Sales and Service Consultant

    Insight Communications 4.6company rating

    San Juan, PR

    Job Description Department Recursos Humanos Sales consultant Reports to German Muñoz Title Director of operations Full time Part time Contract In house Shift hours: Operating: Monday to Sunday rotating shifts Extent No extent General purpose Provide professional advice to current and potential clients, to generate effective sales and meet the sales objectives set by the company; following a process through which it prospects clients, identifies needs, designs a tailored service proposal, provides follow-up and post-sale service that guarantees customer loyalty. Make visits on behalf of the Gustazos Client to the assigned businesses. Guide customers on the services and products offered, handle objections and carry out sales efforts. Complete the surveys related to the visits made. Ensuring a satisfactory service experience for the customer. RESPONSIBILITIES AND COMPETENCES Offer advice on products and service to customers. Increase and provide follow-up to the client portfolio. Achieve effective sales. Send the visit form daily. Report any situation or anomaly that arises during the visits. Be oriented towards the fulfillment of objectives. Professional appearance and excellent diction. Follow-up and negotiation with clients. Excellence and quality in customer service. Ability to plan and organize (Efficient time management). Good verbal and written communication, interpersonal and problem solving. Possess high professionalism and ability to deal with clients. Time management, punctuality and sense of urgency. Dynamic and outgoing with excellent interpersonal skills. Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS Own vehicle in good condition Valid driver's license Cellular equipment Experience and training in sales strategies and customer service. Academic requirements University studies in Business Administration DEMANDS I work mostly on the street making visits. Sitting guiding for approximately 6 hours to be able to successfully fulfill its essential functions. Exposed to use electronic equipment at all times to perform its functions. Vision, speaking and listening are required to perform their functions and capable of being understood. APPROVED by Maria Miranda De Jesús Title HR & Finance Director Employee sing Date Affirmative Action Plan Statement / Equal Employment Opportunity Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training. Insight Communications, Corp. 342 San Luis St., Suite 304, San Juan, PR 00920 Tels. ************, ************, ************ Fax. ************
    $25k-29k yearly est.
  • Key Account Case Management- Ophthalmology

    Alivia Health

    Guaynabo, PR

    In general, the Key Accounts Case Manager will be responsible for the following tasks: Review and interpret prescriptions to ensure appropriate therapies. Review medication policies to ensure compliance with requirements for billing purposes. Transcribe prescription data in preparation for Pharmacist verification. Contact all new patients to inform them of prior authorization requirements and welcome them to Alivia Specialty Pharmacy. Gather all necessary information and documents to support the approval request to the Health Plan or PBM. Communicate and send necessary documents to insurance companies or other payers to fulfill prior authorization requirements. Answer incoming pharmacy calls with excellent customer service standards and follow up on pending internal or external tasks. Meet the quantitative and qualitative production standards set by management. Obtain the patient's medication list for DUR research. Submit and review prescription drug insurance claims to be delivered to patients and providers. Refer to the Patient Assistance Program department in cases where the patient cannot afford deductibles. Develop relationships and act as a liaison with physicians, patients, infusion centers, manufacturers, and Patient Assistance Programs. Identify and resolve rejected requests by health plans, including facilitating access to comparable medication regimens; refer to pharmacist in case of potential pharmaceutical alternatives. Monitor assistance balances for each enrolled patient to ensure funding is available through the completion of therapy (e.g., financial aid). Communicate medication deductible as applicable. Maintain continuous communication with the medical office and/or infusion center. Identify and follow up on refill dates to ensure patients receive medications on time in accordance with the treatment plan. Other duties: perform or assist with any operation as needed to maintain workflow and meet timelines and quality standards; participate in meetings and working groups prepared by management or colleagues; stay updated on new developments, requirements, and policies. Escalate any extraordinary situation to the supervisor or manager; availability to attend weekly meetings. Other duties as assigned by the supervisor. Minimum Requirements: Experience in Case Management. Ability to communicate in English, including reading comprehension, verbal communication, and written communication. Exemplary communication, customer service, and relationship-building skills with clients; including listening, speaking, and writing in both Spanish and English. Associate Degree as Pharmacy Technician is required. Valid Pharmacy Technician license is required. Specialized training in benefits access and pharmacy/medical requirements is preferred. EEOC F/M/D/V
    $41k-71k yearly est. Auto-Apply
  • Per Diem Surg Coord PR

    Lifelink Careers 3.4company rating

    Guaynabo, PR

    Responsible for activities associated with organ recovery and preservation of donated organs. Works within general guidelines and in coordination with established full-time LifeLink Transplant Coordinator Staff. Applies principles of sterile technique and surgical expertise in the recovery of organs for transplant, participates in a per-diem schedule updated every month for organ recoveries, and maintains an open line of communication with the Training Supervisor and the Director/Manager of Recovery Services. RESPONSIBILITIES Participates in the surgical recovery of human organs for transplantation. Demonstrates thorough knowledge and comprehension of aseptic techniques. Demonstrates ability to circulate in an operating room setting. Assists in the preparation of all sterile work areas and supplies needed for various stages of procurement. Delivers supplies from coordinator to OR staff within 1 - 1.5 hours before case. Meets/greets, OR staff, and reviews preference card. Greets visiting transplant teams, obtaining necessary information from them. Assists OR staff in room set-up and opening/flashing retractors. Opens sterile perfusion and organ packing supplies on back table. Assists primary LifeLink Coordinator with donor transport, as necessary. Completes information on all appropriate pages of the LifeLink Deceased Donor Information Form, as directed by the primary LifeLink Coordinator. Add drugs to perfusion solution under direction of primary coordinator. Prepares sterile slush for topical organ cooling and organ packaging. Facilitates telephone communication as directed by the primary coordinator. Hangs perfusion solutions and monitor flow rate after cross clamp. Prepares shipping boxes and labels for organ packing. Photocopies necessary paperwork at direction of primary coordinator. Assists with post-mortem care and room clean up when case is complete. Returns to office to restock OR bags and call vehicle, as needed. Performs any other duties as directed by primary coordinator REQUIREMENTS Job Specifications Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program, and a minimum of two years of experience in any of these fields. Current State Driver License with good driving record. All appropriate inoculations and appropriate OSHA training. Ability to stand for ninety percent (90%) of the work time. Interpersonal skills to interact with hospital staff, coordinators, supervisors, and management. Notify his/her available monthly schedule to the office Assistant for the next month. Response to calls is required within 15 minutes. Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes of the OR time is required. Appropriate attire is required; defined as scrubs and/or a lab coat. Work requires extended hours. Traveling to hospitals around Puerto Rico and to hospitals in US Virgin Islands.
    $25k-31k yearly est.
  • Vice President & General Manager

    D.C. Global Talent Inc.

    San Juan, PR

    Job DescriptionVice President & General Manager Reports To: Chief Operating Officer Employment Type: Full-Time We are seeking a strategic and dynamic Vice President & General Manager to oversee three premier resorts (2 in Puerto Rico, 1 in Scottsdale). This is an exceptional opportunity for a proven General Manager of a complex property to advance into a multi-property executive leadership role. The ideal candidate will bring deep operational expertise, strong financial acumen, and a track record of delivering excellence in luxury hospitality. Key Responsibilities Provide executive leadership and direct oversight of multiple General Managers Ensure seamless operations across all resorts, maintaining top-tier guest satisfaction and financial performance. Drive strategic alignment with corporate goals, focusing on growth, profitability, and brand positioning. Lead P&L management, budgeting, and forecasting while optimizing revenue streams. Cultivate a high-performance culture, mentoring senior leaders and fostering team engagement. Maintain and elevate luxury brand standards, ensuring world-class guest experiences. Qualifications & Experience Current General Manager of a complex luxury resort; prior multi-property oversight a strong asset. 15+ years of progressive leadership in luxury hospitality. Experience in Mexico or the Caribbean strongly preferred. Spanish proficiency a plus. Proven track record in driving operational and financial performance. Strong emotional intelligence and ability to inspire teams. Experience with luxury brands (e.g., Four Seasons, Ritz-Carlton, etc) preferred. Pre-opening or rebranding experience is advantageous. Why Join Us? Lead a prestigious, multi-property luxury portfolio. Competitive executive compensation with performance incentives. Be part of a growing, innovative hospitality investment and management company.
    $48k-81k yearly est.
  • Medical Science Liaison - Rare Diseases East

    Otsuka America Pharmaceutical Inc. 4.9company rating

    San Juan, PR

    **Customer Engagement Model** Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver, and HCP needs in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Associates (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical & Scientific Liaison (CSL) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. A Patient Education Liaison (PEL) works to inform, educate, and enhance the experience of patients throughout their care continuum. The HSAs are led by Ecosystem Leads and grouped into regional areas. Ecosystem Leads are led by Regional Leads with significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also be shifting to a team-based approach to drive customer engagement quality, accountability, and cohesion around patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. **Position Overview** **- Medical** **Science Liaison** **(Senior Manager)** As an integral member of the ecosystem team for Otsuka's new ecosystem-based customer engagement model, the Medical Science Liaison (MSL), Sr Mgr contributes to the development of the ecosystem strategic business plan and identifies key stakeholders that are vital to the ecosystem. The Medical Science Liaison (MSL) is a credible partner responsible for providing clinical, scientific and health economic information related to disease states and the appropriate utilization of approved Otsuka products within an ecosystem. This field-based position will engage with Key Influencers (KIs), Local Practice Leaders (LPLs), healthcare providers, and patients' groups within their ecosystem, to further patient outcomes aligned with the overarching objectives of Otsuka. In collaboration with their ecosystem partners, CSLs contribute to the customization of the region business strategy to meet local ecosystem needs and are responsible for the medical and educational requirements of their customers. In addition, CSLs may be responsible for covering multiple products within a therapeutic area, as well as engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights shared within the ecosystem. **There are 2 positions available** **Key Activities and Responsibilities** + As part of the ecosystem team contributes a clinical and scientific perspective to the local execution plan that addresses ecosystem, and customer challenges, issues, and opportunities, to bring about improved patient care and outcomes. This extends to include coordination around execution of field activities. + Build, cultivate, and leverage external relationships with key scientific and medical customers and organizations within their ecosystem to ensure strong understanding of evolving healthcare trends, disease state, Otsuka products, systems, and services across the ecosystem landscape, including KIs, LPLs, Key Decision Makers (KDMs) and Patient Advocacy. + Maintain a comprehensive understanding of the ecosystem to ensure alignment with Otsuka's patient-centric strategy and priorities, including provision and delivery of optimal patient care. + To be a credible source of evidence-based information that demonstrates the value of Otsuka and its products from the clinical, economic, and humanistic standpoint and works in partnership with providers, payers, and other key stakeholders to apply practical real-world solutions to improve patient outcomes. + Build and cultivate important internal working relationships across the matrix team to ensure an enterprise approach when working with customers. Be accountable to regional Field Medical Affairs leadership to shape and execute on local medical strategies within planned timelines. + Actively contribute to planning, content development, and dissemination of disease state information to customers in the field on a regular basis using the remote customer engagement platform. + Disseminate disease state and healthcare landscape information to customers in the field on a regular basis utilizing remote customer engagement platform. + Responsible for delivering the training and evaluation of promotional and disease state speakers. + Serve as part of Otsuka's internal speaker bureau in support of product educational needs across the ecosystem. + Collect and submit medical insights that drive decision making and prioritization of evidence generation efforts and healthcare solutions, including sharing at the local ecosystem level. + Assist with Otsuka's clinical trials program, including registrational, post-marketing and Investigator-Sponsored Trials (ISTs), health economic outcomes research, other specific medical collaborations; provide clinical expertise and feedback regarding operational management of clinical trials to ensure optimal site selection and performance. + Support other areas of the organization including Safety & Pharmacovigilance for investigation of safety-related issues, Sales Training medical education on an ongoing basis including new hire and POAs, and the Field Medical Center of Excellence for mentoring and sharing of best practices. **Qualifications** + Advanced degree in Pharmacy, Medicine, Biological Sciences, Health Services Research or Public Health, (PharmD., M.D., PhD. or D.Ph.) is required. + Relevant therapeutic area knowledge is required. + Understanding of the interconnectivity of health systems, overall delivery of patient care and experience working with healthcare professionals and other decision makers. + Minimum of 3-5 years related work experience (clinical, health system or industry) + Outstanding business acumen; knows the industry, Otsuka's business model and value proposition, key competitors, and other marketplace factors/dynamics. Able to identify solutions with the overall goal of improved patient outcomes. + Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence. Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment. + Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions. + Understanding of industry legal, regulatory, and compliance landscape + Ability to work in an ambiguous environment undergoing transformation. + Demonstrates behaviors aligned with the Otsuka Corporate Brand including Perseverance, Unconventional Thinking, and Humility. + Business travel, by air or car, up to 70% of time depending upon size of ecosystem. + Preferred living location is key city in ecosystem. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $147k yearly
  • Quality Coordinator

    Tpis

    San Juan, PR

    GENERAL DESCRIPTION: Coordinates appointments and services, and supports all initiatives related to quality documents. Provides support to the entire Quality Department by preparing documents and reviewing information to comply with the different regulations and policies and procedures. ESSENTIAL FUNCTIONS: Performs data entry, and review of documents, formats, forms, and/or information related to the Department. Coordinates and ensures constant and effective communication with other company departments for the intervention and/or requests for information required to support the completion of projects and/or activities related to the department, according to operational need. Coordinates the planning of the Quality Department's meetings as required. Keeps track of standards, documentation, binders, and applications in preparation for audits and Administrative Quality processes. Maintains the supervisor informed of the status of tasks related to Quality projects to keep them notified of the progress of these projects. Supports different administrative tasks related to the Model of Care, AAAHC accreditation and other projects, as needed. Performs presentations for the Administrative Quality initiatives as required. Digitalize documents and different information in the corresponding Administrative Quality folders. Keeps electronic files organized and in the required formats to present and use as reference as required. Maintains records, documentation, and folders for each project, request, and/or special event to be used as reference. Receives, answers, and effectively forwards calls and/or requests received in the department and monitors for resolution in cases that merit it. Supports the submission of reports required by regulatory agencies promptly and as requested (ASES, CMS, Other Departments) among others. Validates and determines the procedures to be conducted to refer requests to the corresponding areas, maintains a record of said procedures, and provides follow-up. ADDITIONAL FUNCTIONS: Must comply fully and consistently with all company policies and procedures, with local and federal laws as well as with the regulations applicable to our Industry, to maintain appropriate business and employment practices. May carry out other duties and responsibilities as assigned, according to the requirements of education and experience contained in this document. MINIMUM QUALIFICIATIONS: Education and Experience: Associate's degree, preferably in Business Administration, Management, Accounting, or related areas. At least one (1) year of experience performing administrative and coordination tasks. "Proven experience may be replaced by previously established requirements." Certifications / Licenses: N/A Other: N/A Languages: Spanish-Advanced (writing, reading, and conversational) English-Advanced (writing, reading, and conversational) Job Type: Full-time Salary: From $13.00 per hour Expected hours: 38.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $13 hourly Auto-Apply
  • Integral Well-Being & Recreation Coordinator

    Boys & Girls Club 3.6company rating

    San Juan, PR

    GENERAL DESCRIPTION: Analyze, coordinate, supervise, and manage all programs aimed at develop participant's skills necessary to balance the fundamental aspects of their emotional, physiological and healthy eating habits. In addition, provide experiences in sports and recreation for comprehensive youth development. TASKS AND DETAILED WORK ACTIVITIES: Supervise and coordinate programs, sports, and recreational activities. Support, develop, and manage programs and services in schools, organizations, agencies, and communities. Refer, if necessary, those participants who need counseling and guidance or will offer the same. Prepare monthly, quarterly, and annual reports as required. Will make good use of sports equipment and maintain an inventory of it. Coordinate educational, recreational, and cultural activities aimed at the development of emotional, physiological, and healthy eating habits. Manage summer program activities. Implement nutrition and physical health programs. Implement the contractual requirements of the various assigned funding sources. Perform any other task requested by the supervisor. SUPERVISORY RESPONSIBILITIES: Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Encouraging and building mutual trust, respect, and cooperation among team members. Identify the developmental needs of others, developing formal educational or training initiatives, such as, coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's degree in Education, or Recreation and Sports from an accredited university. One (1) year of related experience. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Therapy and counseling - Knowledge of the principles, methods and procedures for the diagnosis, treatment and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance. Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Communicating with Supervisors, Peers, or Subordinates - providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Coordinating the Work and Activities of Others - getting members of a group to work together to accomplish tasks. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Data or Information Analysis - Identifying the underlying principles, reasons, or facts of information by breaking down the information or data into separate parts. Monitor Processes, Materials, or Surroundings - monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques. Works in a dynamic environment with children and young people, which can vary as necessary. It is continually transported from one place to another. Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $31k-43k yearly est. Auto-Apply
  • Data Integrity Specialist

    Pharmeng Technology Americas

    Gurabo, PR

    Job Description PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. Data integrity specialists are responsible for ensuring that data is accurate and consistent across an organization. They commonly work with databases or other large pools of information, looking for errors or inconsistencies that may have been introduced during the collection, storage, or transmission process. Responsibilities Ensure the accuracy and completeness of data across multiple platforms through analysis, auditing, and reporting. Develop and maintain data integrity policies and procedures in alignment with organizational goals. Conduct regular audits of data to identify errors, discrepancies, or missing information. Investigate root causes of data issues and work with relevant teams to resolve them. Generate reports on data integrity findings for internal and external stakeholders. Keep abreast of new developments in data management and data integrity best practices. Train staff on data integrity procedures and policies Assist with the development and implementation of data governance framework. Monitor compliance with data integrity policies and procedures. Escalate non-compliance issues to senior management as needed. Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices. Perform other duties as assigned. Required Skills and Qualifications Bachelor's degree in computer science, information technology, or related field 3-5 years professional experience working with Data Integrity Experience developing and implementing data quality control processes. Exceptional attention to detail and strong analytical skills Ability to work independently and as part of a team. Proficient in Microsoft Excel and Access
    $49k-65k yearly est.
  • Internal Audit Associate

    Clear Blue Insurance Services Puerto Rico LLC

    Guaynabo, PR

    The Internal Audit Associate will support the Internal Audit Department in executing audits, documenting processes, and assessing internal controls across all business units. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with the audited areas. The Internal Audit Associate will help ensure compliance with regulatory requirements (including SOX, Texas DOI, and other applicable frameworks), promote operational efficiency, and provide valuable insights for process improvements. KEY RESPONSIBILITIES: Audit Execution Assist in conducting internal audits across functional areas such as Claims, Underwriting, HR, Finance, Legal, and IT. Perform testing of controls to evaluate compliance with SOX and company policies. Document audit findings and prepare clear, concise working papers. Support the development of audit reports and follow-up on remediation actions. Process Documentation Work alongside process owners to document workflows, SOPs, and process narratives in a standardized format. Assist in creating flowcharts, risk-control matrices, and supporting documentation. SKILLS & QUALIFICATIONS Strong analytical, problem-solving, and critical thinking skills. Excellent verbal and written communication abilities, including preparing clear documentation and reports. High attention to detail, with ability to work independently and manage multiple priorities. Proficiency with Microsoft Office (Excel, Word, PowerPoint, Visio) and SharePoint. Knowledge of insurance operations (Claims, Underwriting, MGA/TPA oversight) is desirable but not required. EDUCATION AND EXPERIENCE: Bachelor's degree in Accounting, Finance, Business Administration, or related field. 1-3 years of experience in internal audit, external audit, or related fields (Big Four, consulting, or insurance industry experience is a plus). Familiarity with SOX compliance, internal controls, and regulatory frameworks. Experience documenting processes and/or working with flowcharts and narratives
    $49k-56k yearly est. Auto-Apply
  • Calibration / Metrology Technician

    ISO Group 4.5company rating

    Humacao, PR

    Calibrates electronic test measuring equipment and signal generating equipment to conform to set standards. Tests, calibrates, adjusts, and maintains electromechanical, mechanical, optical, pneumatic, hydro mechanical, and pressure type measuring and indicating instruments. Sets up calibration sequences, methods and procedures according to detailed specifications, blueprints, drawings, and requirements. Disassembles, cleans, repairs, and replaces defective parts of test equipment such as pressure gauges and tension meters. May monitor and verify quality in accordance with statistical process or other control procedures. Requirements: Certified technician with experience working with general fixtures used in the regulated manufacturing industries (metrology). Entry level position typically requiring little to no prior experience in technical aspects of a job . Work is clearly defined, routine or follows standard procedures and is closely supervised. Performs basic tests and records data. Excellent interpersonal skills, responsible, serlf-starter, focused on self-development.
    $54k-75k yearly est.
  • LL02-251022 C&Q Lead - Inspection Lines

    Validation & Engineering Group

    Juncos, PR

    Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: The C&Q Lead - Inspection Lines oversees and coordinates all Commissioning and Qualification activities for visual inspection systems used in sterile drug product operations, including both manual and automated inspection technologies. This role ensures equipment, control systems, and supporting utilities are qualified in compliance with regulatory standards (FDA, EMA, Annex 1) and ready for GMP use at site start-up. Key Responsibilities Project Leadership & Planning Lead end-to-end C&Q scope for automated and semi-automated inspection lines, including: Vision systems for vial, syringe, and cartridge inspection Conveyance and reject mechanisms Integration with MES / SCADA / Serialization systems Container closure integrity test (CCIT) systems Develop and maintain the Inspection C&Q Master Plan, aligning with the overall site Validation Master Plan. Coordinate activities across Engineering, QA Validation, Automation, and Manufacturing Operations. Establish and monitor C&Q milestones for inspection systems to meet project timelines and regulatory readiness. Commissioning & Qualification Execution Oversee preparation, review, and approval of URS, FAT/SAT, IOQ protocols, and summary reports. Ensure equipment and vision systems meet GAMP 5, 21 CFR Part 11, and data integrity standards. Manage vendor FAT/SAT and site integration testing; ensure punch-list closure. Supervise execution of C&Q protocols in accordance with ASTM E2500 and ISPE Baseline guides. Maintain traceability between design requirements and executed testing. Technical Oversight Serve as Subject Matter Expert (SME) for vision inspection and serialization systems. Review and approve: Vision and camera configuration documentation Control system design (PLC, HMI, SCADA, MES interfaces) CCIT and reject logic configuration Troubleshoot technical issues and support automation integration with packaging and filling operations. Compliance & Documentation Ensure C&Q documentation aligns with GMP, GDP, and corporate validation standards. Support Quality Assurance during audits and regulatory inspections. Ensure all deviations, CAPAs, and change controls related to C&Q are properly documented and closed. Maintain digital records in the validation platform (e.g., Kneat or ValGenesis). Collaboration & Leadership Work closely with Process Engineering, Packaging, and QA Validation to ensure seamless qualification and handover. Mentor junior C&Q engineers assigned to inspection or packaging areas. Participate in daily coordination and readiness meetings to track progress and resolve issues proactively. QualificationsEducation Bachelor's degree in Engineering (Mechanical, Electrical, Automation, or related field). Experience 8+ years of experience in Commissioning & Qualification for pharmaceutical or biotech facilities. 3+ years specific to automated visual inspection or packaging systems. Experience in aseptic operations and data integrity requirements (GAMP 5, 21 CFR Part 11). Strong understanding of Annex 1 and ISPE GPG: Visual Inspection of Parenterals. Technical Competencies Knowledge of camera systems, vision software, reject mechanisms, serialization, and MES connectivity. Proficient in using electronic validation tools such as Kneat or ValGenesis. Skilled in reviewing FAT/SAT documents, IOQ protocols, and risk assessments. Preferred Previous experience qualifying inspection lines from Syntegon, Antares, Brevetti, or Seidenader. Knowledge of CCIT methods (vacuum decay, laser headspace, or HVLD). Experience in greenfield or expansion projects for aseptic/sterile operations.
    $36k-63k yearly est.
  • Disaster Recovery Specialist

    Cayuse Holdings

    San Juan, PR

    **Job** **Title:** Disaster Recovery Specialist **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** Long Term Renewable Contract The **Disaster Recovery (DR) Specialist** plays a critical role in ensuring the organization's technology infrastructure and enterprise applications are resilient and recoverable in the event of disruptions. This position demands collaboration with key stakeholders across IT Project Management Offices (PMOs), Project Managers (PMs), Subject Matter Experts (SMEs), and service providers to develop, maintain, and verify comprehensive disaster recovery strategies, plans, and deliverables. Additionally, the DR Specialist ensures alignment between business continuity objectives and technical recovery capabilities by managing the end-to-end lifecycle of DR activities spanning project scoping, configuration management, and plan validation. The role requires strategic thinking, hands-on execution capabilities, and strong coordination and communication skills to ensure all disaster recovery initiatives are successfully designed, implemented, and tested while meeting project timelines and organizational objectives. **Responsibilities** _DR Support_ + Coordinate with IT PMO, PMs, & SMEs on all projects impacting technology to ensure all DR requirements are met. + Review project scope & identify DR deliverables for any projects or work related to technology + Document scope, DR deliverables, stakeholders, systems, timelines within DREC + Provide guidance and expectation of DR deliverables to project managers, SMEs, delivery managers, and update DR governance tasks in SN as DR deliverables are completed + Collect and review SaaS vendor DR plans and test results to verify recovery objectives can be met. Upload documentation to associated DR plans in Archer + Log test results within Archer + Provide support and information to IT PMO for existing recovery objectives to be included in RFPs and guidance for any changes needed. + Track in-flight projects and DR requirements by Project phase and deliverable status + Attend Project meetings as needed for DR support/guidance + Provide PMO evidence for phase gate reviews showing status of DR requirements and deliverables _Configuration Management_ + Ensure all new and modified enterprise applications or services are onboarded into SNAP and have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that may need to be onboarded from new projects + Facilitate efforts to ensure application or service availability recovery objectives are aligned to appropriate business processes (BIAs) & tier is accurately assessed and documented in SNAP & Archer + Collaborate with Technology owners on application validation efforts on a quarterly basis + Ensure enterprise applications and services are accurately aligned to the correct ownership such as support team and manager + Ensure enterprise applications and services ownership align to the correct DR plan preparer (SN 'Supported By' SME) and reviewer (SN 'Managed By' Mgr) + Ensure all enterprise applications and services are associated with business processes in Archer with accurately assessed Recovery Time Objectives and Recovery Point Objectives. + Make updates to Business Application records based on changes and feedback from Mgr & SMEs + Make updates to downstream impacts within Archer (due to SNAP/Archer integration) to ensure changes are reflected within both systems + Manage SNAP Business Application CI record validations for accuracy + Document and track application validation status by manager for monthly DR reporting _DR Plan Management_ + Ensure Application to Device mapping is maintained in Archer for DR Exercise planning. + Data cleanup efforts in Archer for preparation of integration expansion of application/device service-mapping + Track and coordinate DR plan updates & Test efforts to meet timelines in coordination with PMO **Qualifications** **Minimum Qualifications:** + Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field. **(Equivalent** experience may be considered in lieu of a degree.) + Minimum of 5 years of experience in disaster recovery planning, IT project management, IT service continuity, or a related discipline. + 3+ years of Archer experience **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $64.00 - USD $66.00 /Hr. Submit a Referral (***************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-2994_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $38k-55k yearly est.
  • Activity Therapist

    Acadia External 3.7company rating

    Bayamn, PR

    PURPOSE STATEMENT: Plan, direct or coordinate medically-approved recreation programs for patients in the facility. ESSENTIAL FUNCTIONS: Obtain information from medical records, medical staff, family members or patients themselves to assess patient capabilities, needs and interests. Plan, organize, direct and participate in treatment programs and activities to facility patient rehabilitation. Plan and implement expressive therapy, leisure and social activities for patients to ensure that their needs are addressed. Conduct sessions to improve patient mental and physical well-being, instruct patients in activities and techniques, such are sports, dance, music, art or relaxation techniques designed to meet their specific needs. Assess patient needs through observations, medical records, tests and discussions with other healthcare professionals, patient family and patient. Create treatment plans and programs that meet patient needs and interests. Plan and implement interventions to prevent harm to a patient. Engage patients in therapeutic activities, such as exercise, games and community outings. Help patients learn social skills needed to become or remain independent. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in Recreational Therapy or other recreation-based field which may be approved for national certification in their area of expertise. Master's degree preferred in some facilities, based on state requirements. Previous experience in recreation in a healthcare setting is preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: Certified Therapeutic Recreation Specialist (CTRS) or currently in the process of obtaining national certification; OR certified in the area of specialty (Art, Dance, Music, etc.) OR clinical professional licensure (LCPC, LPC, etc.) with certification in expressive therapy area. First Aid, CPR, de-escalation and restraint certification required (training available upon hire and offered by facility).
    $34k-50k yearly est.
  • Test Center Administrator (PT)

    Prometric 4.3company rating

    Guaynabo, PR

    JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center TEST CENTER ADDRESS: Metro Office Park, Street 1, Building 11, Office 114 Please complete this brief questionnaire What To Expect On First Day(VIDEO) JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation AVAILABLE SCHEDULE: Part Time - Hours Will Vary Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance. RESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and procedures Greet examinees and verify identification Perform required security checks including the use of wands Continuously monitor candidates as they complete exams Report and/or resolve candidate issues with urgency Maintain secure environment and materials in the test center at all times Ensure every candidate receives a fair and comfortable testing experience Report any occurrences outside company guidelines Ability to be flexible with scheduling based on Prometric days of operations Represent Prometric's vision, mission and values Safeguard the test center from misconduct If applicable, digitally scan and record candidate fingerprint identification QUALIFICATIONS: EDUCATION: High school diploma or equivalent required College experience a plus EXPERIENCE: Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) Must be 18 years of age to qualify SKILLS: Ability to communicate professionally and effectively with candidates and coworkers Ability to write detailed and accurate reports and correspondence Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing) PHYSICAL JOB REQUIREMENTS Must be able to bend, stoop, and lift up to 40 pounds Ability to remain in a stationary position for extended periods of time while administering exams Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
    $23k-25k yearly est.
  • Validation Specialist

    Ultimate Solutions 3.6company rating

    Caguas, PR

    Education: Engineer, Science Related. IE Prefered Years of Experience: 3-5 Skills: Statiscal data Analyst and Six Sigma Green Belt Certified - Prefered Knolwlwdge in Validations Strategies Development and Implementations Product Tranfers Computer Validation Lifecycle among others Leader with great interpersonal skills Fully Bilingual
    $61k-76k yearly est.
  • Scientist-TS/MS

    Eli Lilly and Company 4.6company rating

    Carolina, PR

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Job Overview Provides technical support to achieve the reliable and compliant manufacture of bulk drug substance to predetermined global quality standards via a detailed set of manufacturing instructions and procedures. The candidate will serve as an expert of Contamination Control Strategy. The candidate will be responsible for: * Definition and implementation of the routine environment monitoring plan and ensure that such plan is aligned with the Contamination Control Strategy (CCS)and thus the process remains in control and capable. * Provide technical support to operational staff in terms of Environmental Monitoring (EM), Sanitization, CCS and Cleaning programs. * Primary responsible for proactively detecting any CCS related data variability and identifying/implementing actions as response to it. * Contributing to the improvement agenda. * Performing periodic evaluations for Environmental Monitoring and generating reports to analyze system performance. * Technical documentation of the CCS program in official sources such as: Process Flow Diagrams (PFDs), Quality Risk Assessments, manufacturing instructions, SOP's and technical reports. * Participate in the design and execution of Process, Cleaning, Bioburden Control Strategies and Validation exercises as needed. Ensure CCS process is maintained through the support and oversight of floor operations, Manufacturing Campaign Reviews, Ongoing Process Verification (OPV) and Annual Product Reviews (APR). * Carry out investigations, identify CAPA plans and present them to deviation board as applicable. * Own change controls implementation, which is expected to be completed in an effective and timely manner. * Maintain an effective collaboration with secondary loop personnel, TS/MS laboratory, other functions, and other Lilly manufacturing sites to identify best practices for replication. * Ensure data integrity and verification procedures are followed. Provide technical support on cleaning processes for new product introduction. Basic Requirements * Bachelor's degree in scientific disciplines such as Molecular Biology or Microbiology with 3 to 5 years of experience in pharmaceutical manufacturing and/or in a CCS program is required. * Master or PhD degree in scientific disciplines such as Molecular Biology or Microbiology with 1-3 years of experience in pharmaceutical manufacturing and/or in a CCS program. * Candidate should demonstrate a strong scientific and technical knowledge in microbiology, and statistical data analysis, technical writing. * Knowledge of cGMPs. * Strong technical writing and presentation skills. * Proficiency in process data analysis using statistical tools. * Excellent interpersonal skills that foster engagement and teamwork in a cross-functional environment. * Fully bilingual (English and Spanish). * Team-oriented with strong collaboration skills. * Ability to influence and exercise sound judgment. * Demonstrated leadership capabilities. * Excellent oral and written communication skills. * Ability to manage multiple assignments in a dynamic environment. * Availability to support 24/7 operations. * Relevant industrial experience in Chemical Engineering, development or Quality in Pharmaceutical or Protein Manufacturing Operations is desirable. Important Notice: In order to maintain the excellent reputation of our company, the quality of our products, and the safety of our working environment, the company will take all reasonable measures to ensure that drug abuse by employees or other persons does not jeopardize the safety of our operations or the quality of our products or adversely affect in any way the company or its employees. The company recognizes that drug use both on and off the job can be detrimental to the company and its efforts to provide a drug-free workplace. Even if prescribed under a state medical marijuana law, marijuana remains illegal under federal law. Marijuana is considered unauthorized by Lilly. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $52,500 - $154,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $52.5k-154k yearly Auto-Apply
  • Pre-Access Central Scheduler PRN

    Intermountain Health 3.9company rating

    San Juan, PR

    Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Physical Requirements:** **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $29k-33k yearly est.
  • Software Application Configuration

    QRC Group 4.3company rating

    Cayey, PR

    QRC Group, LLC is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields. Log on now to our website ************************ to learn more about our services and solutions! Job Description Software Application Configuration Specialist to integrate their expertise in the implementation of TULIP System. Background in industries such as Medical Devices & Pharma. Responsibilities: Contribute to practice goals and continuous improvement initiatives technology. Engage in business process and/ or technology decision maker discussion related to integration, business value, and business process. Support business to develop electronic batch records by responding to and troubleshooting system issues. Knowledge of programming / scripting. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3-5 years of experience in software configuration, implementation, or technical support, preferably in the medical device or healthcare industry. Familiarity with medical device software standards and regulatory compliance requirements (e.g., FDA, ISO, IEC). Bilingual (English & Spanis Additional Information All your information will be kept confidential according to EEO guidelines.
    $70k-88k yearly est.
  • Subject Matter Expert - Introduction to Computers

    Universidad Carlos Albizu

    San Juan, PR

    Subject Matter Expert - Introduction to Computers Professional Services Agreement Albizu University Primary Function: Albizu University is seeking professionals with education and experience in computer science, information systems, or information technology to design and develop online undergraduate courses in Introduction to Computers for the Bachelor's degree in Psychology. The Subject Matter Expert will be responsible for developing the course in alignment with Quality Matters standards and institutional guidelines. This includes aligning assessments, instructional materials, and learning activities to institutional learning competencies and course learning objectives. Responsibilities: Participate in weekly meetings with the instructional design team according to the established timeline. Design and develop online course content for fifteen (15) modules, following Quality Matters standards and current institutional guidelines. Develop content in which assessment strategies, instructional materials, and learning activities are aligned with institutional learning competencies and the course objectives for each module. Create all course materials, including content, assessments, activities, and digital resources. Select complementary resources (videos, readings, exercises, or other activities) that enhance the student learning experience. Assist in developing criteria and instruments for learning assessment. Provide specialized knowledge and reliable academic references that support the course content. Collaborate closely with the assigned instructional designer to ensure alignment with learning objectives. Deliver all content in editable digital format, properly organized and in accordance with institutional templates. Review and validate the accuracy, relevance, and currency of all designed content prior to final delivery. Participate in institutional training related to online course development. Ensure compliance with quality standards and applicable institutional requirements. Requirements: Master's or doctoral degree in computer science, information systems, or information technology. Professional or teaching experience in the field. Previous experience in online course design is preferred. Commitment to educational quality and innovation. Disclaimer: The above statements describe the general nature and level of work performed by individuals assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties, and skills required. Personnel may be required to perform duties outside their normal responsibilities as needed. Albizu University complies with Federal and State equal employment opportunity laws; qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.
    $37k-58k yearly est. Auto-Apply
  • Manager, Revenue Cycle Management

    Cardinal Health 4.4company rating

    San Juan, PR

    **Manager, Revenue Cycle Manager, Collections** **About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Navista_** Revenue Cycle Management oversees clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle spans the entire patient care journey, beginning with appointment scheduling and ending when the patient's account balance is zero. Our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections, with a strong emphasis on oncology practice needs. **_Job Purpose:_** The Manager, Revenue Cycle Management, is responsible for overseeing the insurance collection follow-up team to ensure timely and accurate resolution of outstanding insurance claims. This role leads development, performance monitoring, and process improvement initiatives to optimize cash flow, reduce aging accounts, and ensure compliance with payer and regulatory requirements. **Responsibilities:** + Lead and manage the daily operations of the insurance follow-up team, ensuring productivity and quality standards are met. + Monitor aging reports and key performance indicators (KPIs), including Days in AR, denial rates, and collection targets. + Develop and implement processes to improve claim resolution timelines and reduce denials and underpayments. + Provide training, mentorship, and performance evaluations for AR follow-up staff. + Coordinate with billing, coding, and other departments to address claim issues and streamline workflows. + Serve as the point of escalation for complex or high-dollar claims. + Stay current with payer policy changes, compliance regulations, and industry best practices. + Analyze trends in denials and rejections to recommend and implement preventive measures. + Prepare and present reports to senior leadership on collection performance, trends, and areas for improvement. + Participate in hiring, onboarding, and ongoing staff development initiatives. + Handles other duties and projects assigned. **_Qualifications_** + Bachelor's degree in Healthcare Administration, Business, or related field preferred. + 5+ years of experience in medical billing and insurance follow-up preferred. + 5+ years of experience in medical billing and insurance follow-up preferred, with significant experience in oncology revenue cycle management preferred. + 2+ years in a leadership or supervisory role preferred. + Strong understanding of medical billing practices, payer guidelines, and reimbursement methodologies (commercial, Medicare, Medicaid). + Proven leadership and team management abilities. + Analytical mindset with the ability to interpret data and make strategic decisions. + Excellent communication and interpersonal skills. + Proficiency in billing and practice management software (e.g., Athena, G4 Centricity, etc.). + Strong organizational skills and attention to detail. + Knowledge of HIPAA regulations and healthcare compliance standards. **_What is expected of you and others at this level_** + Manage department operations and supervise professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensure employees operate within guidelines + Decisions have a short-term impact on work processes, outcomes and customers + Interact with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gain consensus from various parties involved **Anticipated salary range:** $87,700 - 112,770 Annually **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close: 02/10/26** *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $87.7k-112.8k yearly

Learn more about jobs in Gurabo, PR

Recently added salaries for people working in Gurabo, PR

Job titleCompanyLocationStart dateSalary
Grill CookCompass Group USA Inc.Gurabo, PRJan 3, 2025$22,957
ReviewerKelly ServicesGurabo, PRJan 3, 2025$29,218
Quality Assurance TechnicianKelly ServicesGurabo, PRJan 3, 2025$31,305
CoordinatorAdecco Us, Inc.Gurabo, PRJan 3, 2025$25,044
Beauty ConsultantWalgreensGurabo, PRJan 3, 2025$33,392
Beauty ConsultantWalgreensGurabo, PRJan 3, 2025$33,392
Quality Assurance AuditorKelly ServicesGurabo, PRJan 3, 2025$43,827
Customer Service AssociateWalgreensGurabo, PRJan 3, 2025$33,392
Laboratory AnalystKelly ServicesGurabo, PRJan 3, 2025$43,827
Accounting AssistantXynergieGurabo, PRJan 3, 2025$27,000

Full time jobs in Gurabo, PR

Top employers

Universidad Del Turabo

95 %

Janssen Ortho LLC

61 %

University of Turabo

17 %

Janssen Ortho

16 %

Turabo University

13 %

Valcor/Samcor

8 %

Top 10 companies in Gurabo, PR

  1. Universidad Del Turabo
  2. Janssen
  3. Janssen Ortho LLC
  4. Johnson & Johnson
  5. University of Turabo
  6. Janssen Ortho
  7. Turabo University
  8. Valcor/Samcor
  9. Johnson Controls Holding Company
  10. The American Academy