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  • Construction Client Account Associate

    Project One 4.6company rating

    Remote or Peoria, AZ job

    About The Company Project One is a nationwide facilities maintenance company that was founded by the vision of varied industry professionals. We are a company that highly values relationships and provides exceptional service. Project One has become a trusted Commercial service provider for big box retailers, restaurants, and many concepts across the country. Our top priority is our customer service and quality of work. Project One undertakes emergencies, on-demand repair, renovation, construction, and maintenance projects. What's in it For You • Project One will provide you with a company owned laptop that can be utilized remotely if needed • Market-leading benefits program including 401k and paid time off • Take charge of your career through growth opportunities and management positions • Be a part of a growing and thriving company with focused professionals Summary Managing a portfolio of accounts to achieve long-term success. Developing positive relationships and handling customers' needs. Generating new sales using existing customers and seeking new customers, encourage repeat business and ensure that clients are satisfied with company products and services. Managing on-call and after-hours responsibilities to ensure our clients are taken care of 24/7. Key Responsibilities & Accountabilities of Client Account Associate • Demonstrate innovative ways to insure exceptional customer service • Acting as the main point of contact between the company and clients • Works with dispatch to insure complete management of job completions and accuracy • Works with purchasing to ensure clients expectations of products and services are met • Ensuring Sub Contactors and Technicians are meeting expectation on jobs and projects • Preparing and sending quotes and proposals to clients • Ensuring that all contracts and necessary paperwork are signed for large projects • Tracking and uploading all expenses for all jobs to ensure accuracy • Preparing invoicing and submitting them to clients • Ensuring clients are not past due on invoices • Maintaining an accurate record of client payments • Resolving client complaints in a professional manner and reporting them to management as required • Introducing new company products and services to existing clients • Developing and maintaining solid client relationship by regularly following up on clients • Drive company sales by building and maintaining relationships with existing and new clients • Report tracking of current projects to clients and management • Sales reporting to Management weekly and quarterly • Travel to markets to develop relationships and generate more sales for your accounts Minimum Qualifications • Desired 2+ years of inside sales experience or customer service • Experience managing projects, work orders, small construction jobs not required but preferred • Experience with Simpro, Service Channel, Compass, Eco Trak, and FM Pilot2 not required but preferred • Proficient in all Microsoft Office Applications not required but preferred Basic Areas of Knowledge & Skills • Ability to cold call with assertive, positive, and persistent style • Ability to work independently and in a team setting • Relationship Building Skills • Understands the importance of self-motivation, time-management, and organizational skills • Thrives in a fast-paced environment that requires problem solving and decision making • Strong analytical skills • The ability to multitask • Strong negotiation skills • Effective communication skills Job information Job Type: Full Time Pay: Est Annual Salary: $62,500.00 - $65,000.00 Supplemental Pay Types: Monthly Tiered Commissions Benefits • Market-competitive, employer matching 401(k) Retirement Plan o For each percent invested by the team member, Project One will match up to 4% • Paid Time-off o PTO begins accruing on the first day of employment and becomes available for taking after 90 days o Up to 80 hours of PTO are granted each year for the first three years o Up to 120 hours of PTO are granted beginning the fourth year (3-year anniversary) o Up to 160 hours of PTO are granted beginning the sixth year (5-year anniversary) • Medical Insurance (coming soon) Work Setting: In Person with Remote Work Available per the Remote Work Policy Travel: Quarterly travel expected after first 90 days Project One is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Project One's application or hiring process due to a disability, please contact the Human Resources department at *************************. Benefits: Competitive salary based on experience. 401(k) plan with company match. Paid time off and holidays. Work from home allowance hrs. based on performance Professional development and training opportunities. Travel and per diem allowances (when applicable)
    $62.5k-65k yearly 2d ago
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  • Independent Sales Rep - FT or PT - work anywhere in any market!

    Griffin's Groups 4.0company rating

    Remote or Birmingham, AL job

    What we do: We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industries best kept secret. We train people to distribute this product in their local communities. We have exclusive, highly qualified, direct mail leads available to all agents who wish to participate in our lead program. NO COLD calling necessary. No limits on lead distribution. We can also train you to sell this product without using the lead program. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc. Only a small handful of companies offer these products and we partner with most of them. This puts us in a uniquely competitive position and affords our agents the ability to close deals with ease. No need to be pushy. Best of all, these products are offered at the same rate or less than regular life insurance! We are seeking a driven and coachable individual. You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We train agents to distribute our Living Benefits Life Insurance / Mortgage Protection in their local communities as well as through virtual sales online. What's in it for you? This is a 100% commission-based business so there is NO CAP on your income We have the platform (coaching, training and support) in place You are IN CONTROL of your income and raises every 2 months based on production Very deelply discounted Pre Licensing life insurance course (up to 85% off in some states) Remote work if desired Zoom Training Calls 3+ times a week Training website for new agents In Person Training Bootcamps Direct Mentorship and Training from a Top Manager You can earn by production only or build your own team and work towards your own agency and financial freedom; the choice is all yours tremendous flexibility and options Qualifications: Must have or be willing to obtain life insurance license (Deeply discounted pre-licensing course - nearly a $200 value if not more) Be personable and have a willingness to serve your clients Be willing to utilize our system Reliable vehicle and/or computer (if working remote)
    $45k-76k yearly est. 60d+ ago
  • Mid-Market Customer Success Manager

    Articulate 4.4company rating

    Remote job

    Our Mid Market Customer Success Managers (MM CSMs) work with customers post-sale to ensure they get continued value from their investment in Articulate 360. The MM CSM will build & expand relationships with customers in our medium-sized business segment. The MM CSM will be responsible for onboarding, driving product adoption and satisfaction, renewals, and partnering with sales counterparts to expand our footprint within these accounts.What You'll Do: Effectively manage a book of our mid-market customers (typically ~250-300) Ensure a seamless customer experience throughout the entire life cycle - from onboarding through engagement and renewal Proactively drive customer adoption and mitigate retention risk Confidently navigate procurement, commercial terms, and contract negotiations, leading to on-time renewals that maximize net revenue retention Increase customer retention by conducting effective check-ins, kick-off calls, and business reviews Accurately forecast renewal revenue for current and future quarters Meet key performance indicators around customer touch points, churn, customer satisfaction, renewal, and account expansion Lead account planning efforts in collaboration with Sales to define joint customer success strategies Partner effectively with cross-functional teams including Sales, Legal, Product, Order Management, Marketing, Finance, and Support Identify opportunities for revenue growth and product expansion in the form of Customer Success Qualified Leads (CSQLs). Serve as a trusted advisor by connecting customer's key business challenges to Articulate's solutions and delivering tailored, value-driven recommendations Be the voice of the customer internally to share product feedback and resolve customer challenges Drive customer advocacy, case studies, and partnership opportunities through stakeholder engagement and strategic relationship building Own and deliver key customer success initiatives that drive product adoption and retention across your book Participate in special projects and responsibilities aligned with strategic priorities What You Should Have: 5+ years experience working in a customer-facing account management, sales or customer success role A strong understanding of customer success Experience managing a book of 100+ customer accounts Proven ability to manage complex renewals, including commercial conversations and negotiation A customer-centric mindset and the ability to continuously connect customer's business pains to specific product benefits and value propositions Experience creating and upleveling strategic relationships with key stakeholders Demonstrated ownership of the entire customer lifecycle, including onboarding, expansion, and retention Ability to prioritize a large but strategic book Excellent critical-thinking skills High commercial acumen and strong discovery skills Resiliency, adaptability, and experience thriving in a fast-paced environment Ability to work independently, with a high sense of self-accountability and as part of a collaborative team Excellent verbal, written communication and presentation skills 2+ years experience in SaaS 2+ years experience using Salesforce About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $70k-112k yearly est. Auto-Apply 58d ago
  • Hubspot Marketing Consultant (Remote)- CONTRACT

    Definitive 4.3company rating

    Remote or Leesburg, VA job

    Definitive Results is a marketing automation consultancy that collaborates with clients to drive strategic growth, ignite innovation, and navigate constant change. Through a combination of strategy, expertise, and creativity, we help clients accelerate operational, digital, and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your new future. Job Description Define business requirements and architect complex solutions leveraging Hubspot Recommend and configure best practice solutions. This includes confidently and comfortably presenting to and discussing solutions with clients ranging from entry level to C-level members. Act as the account manager and/or project manager of ongoing projects. Manage the technical design, configuration, implementation, and customization of MA systems Configure MA platforms to integrate with various systems including the following CRMs: Salesforce.com, Oracle, Microsoft Dynamics Design new emails, forms and landing pages for clients in accordance with their branding guidelines Set up, update, and test campaign elements such as emails, landing pages, and forms. Guide clients on program and individual asset (email, form, landing page) testing strategy such as A/B testing. Work with clients to understand and provide guidance on reporting strategy, inside and outside of marketing automation, to include key performance indicators, dashboards, and closed loop reporting to track campaign activity, effectiveness, and profitability. Analyze marketing and/or sales operational processes to identify and recommend efficiencies Ensure timeliness and quality of all project deliverables Manage multiple projects that are delivered on time and on budget Create happy clients who are eager to renew with us This is a CONTRACT role that may lead to full time employment Qualifications Bachelor's Degree in Marketing, Business, Information Technology or related field Ability to communicate and present to clients from practitioner through C-level Prior Consulting Experience (Internal consulting acceptable) Project management experience Experience with other marketing automation platforms like Eloqua, Marketo, Pardot, Marketing Cloud is a huge bonus. Must be able to work independently and within a team Must have an aptitude for technical challenges as well as business acumen. Additional Information All your information will be kept confidential according to EEO guidelines.
    $75k-103k yearly est. 1d ago
  • Senior Product Designer II

    Articulate 4.4company rating

    Remote job

    Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that's engaging and effective. As a Sr Product Designer II, you are a strategic, cross-functional leader and usability owner within your product's tripod. You bring product thinking, sharp design craft, and deep user empathy to your work, helping your team move from discovery to outcomes. You co-lead with your tripod product discovery, shape direction in ambiguous spaces, and ensure we ship learning-focused, trustworthy experiences from early access through general availability. You are a key voice in your team's design decisions and a multiplier across the design org. You coach peers, model strong collaboration habits, and contribute to our shared culture of excellence, feedback, and integrity. What You'll Do * Overall Impact * Act as the design lead within your tripod, partnering closely with Product Management and Engineering to guide product discovery, usability standards, and customer learning. * Take ownership of large, ambiguous problems, and confidently contribute hypotheses and solutions across multiple surfaces to drive clarity and cohesion. * Effectively influence direction through design storytelling, research synthesis, and clear product thinking. * Anticipate edge cases and usability risks early; drive evidence-led iteration across EA, beta, and GA. * Uplevel those around you through mentorship, feedback, and active contributions to team rituals and process improvement. * Raise the bar for usability within a product area, contributing new patterns to our design system to empower team-wide efficiency at scale. * Usability Ownership * Lead usability across your tripod by framing problems, surfacing assumptions, and co-creating solutions informed by data and user insights. * Set and uphold the usability bar from early access to GA, ensuring iterative work feels usable, intuitive, valuable, and closely connected to our business strategy. * Optimize for speed to value while clearly articulating smart quality tradeoffs and building highly usable experiences through a longer journey of experimentation. * Apply deep product knowledge and business context to make strategic design decisions that prioritize user success. * Participate in customer discovery sessions and serve as the expert on customer needs within an area * Design Execution * Model practices of testing and experimentation that enable fast learning and continuous value delivery into the hands of customers. * Deliver detailed design specs with full states and interactions, leveraging and contributing to the design system. * Turn complexity into simplicity by designing intuitive flows, wireframes, and high-fidelity prototypes. * Track design decisions and rationale; share proactively to build shared understanding across teams. * Identify, test, and scale new methods, tools, or workflows to improve design and development efficiency across products and teams. * Lead Design QA in collaboration with Eng and QA partners, ensuring usability, consistency, and polish are upheld before launch. * Collaboration & Tripod Leadership * Serve as a trusted partner in your product tripod, owning usability and helping shape roadmap priorities, scope decisions, and product bets. * Own the prioritization and scoping of design initiatives that span multiple projects, ensuring alignment and creating visibility where design work is happening. * Facilitate alignment across disciplines by making problems visible to peers and leadership, decisions clear, and evidence central to the conversation. * Support a culture of inclusive feedback by seeking input from peers and partners early and throughout the process while owning the ultimate usability outcome. * Team Citizenship * Model high standards of craft, collaboration, and accountability. * Mentor mid-level designers, offering guidance on design systems, critique, and career growth. Share product thinking and usability expertise across the broader org, supporting cross-functional growth. * Proactively contribute to team rituals for your tripod (crits, QAs, planning) and provide support to your design team peers for a net positive impact. Be a culture carrier, championing inclusivity, curiosity, and feedback in your day-to-day work. What You Should Have * 8-10 years of product design experience, including ownership of end-to-end solutions in modern SaaS environments. * A strong portfolio demonstrating design leadership across complex, multi-state flows or systems. * High level of expertise in Figma and a solid understanding of responsive design and design systems. * Fluency in user-centered design principles, usability heuristics, and rapid prototyping techniques. * Experience working in empowered product teams (tripods or trios) and driving outcomes through collaboration. * Excellent storytelling and communication skills, bringing others along in your thinking. * Self-directed, resilient, and proactive, you seek clarity, raise the bar, and unblock others. * Highly accountable and strong prioritization skills * Proven track record of influencing organizational design strategies beyond direct product scope. Nice To Haves * Experience with hypothesis-driven product development * Familiarity with user research tools (e.g., Maze, UserTesting, or analytics platforms) * Track record of mentoring or leveling up peers $154,600 - $232,200 a year The pay range for this position is $154,600 to $232,200 for all US locations. This range reflects the minimum and maximum amounts we believe in good faith, at the time of this posting, are appropriate for this role. Actual compensation may vary, subject to future adjustment as needed. Articulate considers a wide range of factors in making compensation decisions, including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. This position is eligible for Articulate's robust suite of benefits which are detailed here. The application window for this position is expected to close 90 days from the original posting date. This is a US-based role and can be performed remotely from anywhere within the United States. Occasional travel for company events may be required. Employees must physically reside and work within the US throughout their employment and must immediately notify Articulate of any change of address. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $154.6k-232.2k yearly 35d ago
  • Direct Support Professional - General Application (OREGON STATE)

    Empowered Services 4.3company rating

    Remote or Oregon City, OR job

    Empowering Lives to Grow Big People We are a One-on-One Attendant Care agency, providing ADL (Activities of Daily Living) and Community Supports for our customers in their own homes. We strive to inspire & support the unique individuals and families that we serve. To empower them to participate in their communities & live their best lives. PLEASE NOTE: Our careers page - ********************************************** lists our current openings, including location, schedule, and a general description of each customer's support needs. Before submitting this General Application, please review the listed openings to see if there is a specific position that matches your availability, location, and qualifications. If you do not see a current opening that fits you, you are welcome to upload your resume through this application. Our team will keep your information on file and explore potential matches in your area as new customers become available. Thank you for your interest in Empowered Services and for taking the time to apply. Job Summary & Description: Empowered Services is seeking compassionate and dedicated Direct Support Professionals (DSPs) to join our team. In this role, you will build meaningful relationships that inspire confidence, promote independence, and support individuals with intellectual and developmental disabilities in living fulfilling, joyful lives. As a DSP, you will work one-on-one with each customer to understand their unique needs, support them in achieving their goals, and provide care in a positive, encouraging, and safe environment. Our DSPs serve not only as caregivers but also as mentors, advocates, and trusted companions for the individuals we support. This role is ideal for someone who values dignity, choice, and person-centered care and who finds fulfillment in steady, meaningful relationship-building rather than quick results. Qualifications & Requirements: Experience with the I/DD community is preferred but not required. Must pass a background check. - * Not all charges will warrant a disqualification. Must be 18 years or older with a high school diploma or equivalent. Must have a valid driver's license, with a good driving record. Must have your own reliable vehicle, with full coverage auto insurance. Must be comfortable providing respectful support with personal care, including bathroom and hygiene. Compensation and Benefits: Starting pay ranges from $23-$25 per hour, depending on a variety of factors, including experience, certifications, and skills. Full-Time (30+ hours a week) employees are eligible for: Medical/Dental/Vision Insurance 401(k) with Match PTO Roles & Responsibilities: Lead with Integrity and Kindness - Show honesty, reliability, and a positive attitude in every interaction, creating a trusting and supportive environment. Support Daily Living with Care - Assist customers with activities such as nutrition, hygiene, exercise, communication, social skills, behavioral supports, mobility, transportation, and household tasks-helping them thrive every day. Create Fun and Engaging Schedules - Collaborate with customers to plan daily routines, outings, and exciting community events that bring joy and connection. Empower Customers to Reach Goals - Encourage and guide customers in achieving their personal goals, tracking progress, and sharing insights with their County Coordinator. Encourage Growth and Exploration - Foster skill development, hobbies, interests, and community engagement, helping customers build confidence and independence. Build Meaningful Connections - Develop genuine relationships, creating a sense of belonging and helping customers recognize their value and voice in the community. Communicate Proactively - Keep in touch with County Coordinators and report updates or concerns promptly, ensuring smooth and supportive care. Prioritize Health and Safety - Follow all safety and wellness protocols to maintain a secure and comfortable environment for customers. Stay Trained and Informed - Complete required state training and certifications, keeping your skills sharp and your care up-to-date. Make a Positive Difference Every Day - Approach each day with compassion, patience, and understanding. Serve as a mentor, advocate, and companion, bringing encouragement, laughter, and meaningful support to customers' lives.
    $23-25 hourly 2d ago
  • IT Technician

    Definitive Networks, Inc. 4.3company rating

    Remote or Pleasanton, CA job

    Job Description Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize in network design, cybersecurity, systems implementation, and fully managed IT support services. With clients throughout the Bay Area, DNI is committed to delivering exceptional customer service and ensuring our clients' technology needs are met. Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions! In this role, you will be responsible for providing remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions within our Helpdesk and Project Management System. Additionally, you will have the opportunity to participate in various projects, including desktop rollouts, cloud and server builds/migrations, and network enhancements. We are seeking candidates with a solid understanding of Windows 10 and Windows Server OS (2012 - 2022), and experience with Office 365 and networking fundamentals. Industry certifications like A+, Network+, or Security+, are also highly desirable. Aside from technical skills, we emphasize strong business skills in our team members. Effective communication skills, both technical and non-technical, are essential to explain complex issues to clients in plain English. Excellent time management, professionalism, and the ability to work remotely and onsite while managing your own workload are crucial. We value individuals who are detail-oriented, proactive, and eager to learn and progress in their careers. This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year, depending on experience, and includes a quarterly bonus opportunity. We also offer a 4/10 schedule with a rotating day off, and the option to join our on-call team with additional compensation. If you're ready to take your IT career to the next level and work with a dynamic team, apply now. Requirements Good understanding of Windows 10 and Windows Server OS (2012 - 2022) Experience with Active Directory domain environments Proficiency in Office 365 (Azure, Intune, Exchange, One Drive) Knowledge of networking fundamentals Industry certifications a plus: A+, Network+, Security+ Excellent technical and non-technical communication skills Effective time management and ability to work remotely and onsite Detail-oriented, proactive, and eager to learn and progress Benefits Fully covered medical, dental, vision and life insurance benefits for you and your family. On day one. 15 PTO Days, plus an additional day on each anniversary 8 Paid Holidays 401(k) with 4% match and immediate vesting Tuition reimbursement on approved programs Paid time for training and certifications
    $75k-90k yearly 15d ago
  • General Application

    Clockwork Labs 3.6company rating

    Remote job

    Thank you for your interest in joining Clockwork Labs! We created this posting for anyone who would like to apply for a role at Clockwork Labs but doesn't see their ideal position listed yet. We'd love for you to tell us about yourself, your ideal role, and whether you have a specific timeline in mind for joining. Because we likely aren't actively hiring for roles that aren't posted, we may not get back to you right away - but we will check any applicants here when we are looking to open new roles! Requirements Some things we generally look for in anyone joining our teams: Team members who are great at what they do and can bring expertise that helps make our projects stand out Team members who work to help everyone on the team succeed and thrive Although we do have a fully remote and flexible schedule - due to the challenges of working collaboratively across many timezones - we tend to prefer candidates that are between UTC +2 and UTC -7 as daily collaboration meetings are required. As a fully remote team, all our team members need to be able to work independently AND be super proactive in communicating with their team members when their work impacts others Applicants should already be legally allowed to work in the country they plan to work from Benefits Health Care Plan (Medical, Dental & Vision) Family Leave (Maternity, Paternity) Stock Option Plan Fully Remote Work Flexible Work Schedule (core hours between 9am - 12pm PST)
    $32k-55k yearly est. Auto-Apply 60d+ ago
  • Marketing Operations Specialist

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Marketing Operations Specialist to support the execution of marketing campaigns across our GTM systems and tools. This role sits within the GTM Effectiveness organization and focuses on building, testing, and maintaining campaigns using established templates and operational standards. You'll work closely with the Marketing Operations lead and Campaign Operations Manager to ensure campaigns are executed accurately, data flows cleanly across systems, and programs are ready to scale. This is a hands-on role for someone who enjoys building in marketing platforms, digging into details, and making sure things work exactly as intended. The ideal candidate is technically curious, detail-oriented, and comfortable operating within complex systems. You're confident executing within defined frameworks and thoughtful enough to spot small opportunities to improve how programs are built and run.What You'll Do: Support the development, testing, and enablement of ongoing and new marketing campaigns and workflows to streamline marketing operations Build, execute, and QA marketing campaigns within the marketing automation platform using established templates and standards. Support various campaign types, including webinars, gated content, events, and nurtures. Execute campaign-related operational tasks such as list uploads, segmentation, data validation, and campaign activation. Oversee tasks related to lead flow, such as building and maintaining automation, workflows, and routing rules. Build and maintain lightweight automations (e.g., Zapier flows) to support campaign intake, execution, or ad-hoc processes. Assist with execution and validation within the customer engagement platform (CEP), including basic builds, QA, and data flow checks. Collaborate with the GTM Ops team to ensure campaigns strictly adhere to the operational standards and are ready for launch. Perform thorough QA prior to launch to validate logic, data, timing, and integrations. Monitor campaigns post-launch and assist with troubleshooting as needed. Build and maintain routine reports for cross-functional stakeholders as needed. Identify opportunities to improve templates, workflows, and operational processes; suggest and help implement incremental enhancements. Maintain clear documentation for campaign builds, processes, and recurring workflows. What You Should Have: 2-5 years in marketing operations, campaign operations, or a similar role. B2B SaaS experience required. Hands-on experience building campaigns in a marketing automation platform (Marketo,HubSpot) Exposure to customer engagement platforms (Braze, Pendo), with the ability to support builds, QA, and integrations. Analytical skills to extract meaning and recommend actions Strong attention to detail and commitment to accuracy. Outstanding communication skills Ability and desire to learn quickly and troubleshoot problems Four-year college degree or equivalent experience About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $48k-73k yearly est. Auto-Apply 3d ago
  • Senior Software Engineer I (Rise)

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Senior Software Engineer to join our amazing Rise 360 team! As a Senior Software Engineer at Articulate, you'll work closely with a talented team of engineers and designers to build industry-leading products and solve interesting, complex problems. You'll be responsible for large tasks and you'll collaborate with teammates to develop the right solutions. What you'll do: Build new features and enhance existing ones with an eye for quality Focus on customers and iterate quickly to bring them value Collaborate closely with engineers, designers and product leaders Mentor software engineers and review work constructively Participate in defining application architecture Participate in and level up our incident response process Be part of a growing remote-first company with a world-class culture Be responsible for making effective use of your time, focusing on quality results instead of effort What you should have: A proven track record of implementing, shipping and maintaining production software A history of collaborative, team-based work Strong communication skills and an ability to clearly explain technical topics to engineers and non-engineers alike Little need for direct oversight Ability to write clear, testable, and maintainable JavaScript Proficiency with frontend technologies (React, JavaScript/TypeScript, S(CSS)) Proficiency with backend technologies (Node.js, Postgres, Docker) Strong git/github familiarity Nice to haves: AWS services (S3, SNS, SQS, etc.) Event-driven architectures Experience w/ a variety of frontend frameworks and/or Native Web Components Real-time collaboration (CRDTs, WebSockets, etc.) TypeScript ML, LLMs, OpenAI, etc. Experience and passion for accessibility About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $105k-147k yearly est. Auto-Apply 60d+ ago
  • Manager, Commercial Account Executives

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Manager, Commercial Account Executives (CAE) to lead a dynamic US/CAN sales team laser-focused on surpassing our growth goals. Reporting to the Senior Director of Sales, you will be responsible for hiring, developing, and leading a high-performing team of CAEs to meet and exceed Articulate 360 sales goals through inbound and outbound sales motions. The right candidate is truly passionate about e-learning software, thrives in a fast-paced, agile environment, and works well as part of a team that is committed to providing an outstanding sales experience for Articulate prospects as they move through the buying process. What You'll Do: Drive, manage, and execute the business and revenue of the Articulate 360 sales team Meet and exceed quota targets Analyze market dynamics in an effort to maximize existing successes and to create new sales growth opportunities Prepare forecasts and manage to growth plans Establish KPIs and report on metrics to measure team performance; address areas for improvement where necessary Continue to scale and iterate our outbound sales motion to drive self generated top of funnel pipeline Work with CAEs on “owning their territory”, which includes driving existing customer expansion and net new logo acquisition Partner with cross-functional leadership to insure alignment between teams Ensure that the sales plan aligns with and supports Articulate's corporate revenue goal Mentor and provide career guidance; ensure CAEs improve performance and abilities over time by providing coaching and feedback in recurring 1:1s Act as escalation point for CAEs Plan for and hire new CAEs Create and manage onboarding and continuous training with the help of the sales enablement team Work with adjacent management teams (customer success, revops, order management, marketing) to regularly assess operational efficiencies and address areas for improvement Liaise with sales management team members to ensure seamless flow of information regarding sales opportunities Provide regular updates to the Senior Director of Sales regarding team accomplishments, inefficiencies, and suggestions for improvement What You Should Have: Minimum 3 years of experience in sales management role working with Commercial/Mid-Market Account Executives (preferably selling Saas product) Proven experience managing quota-carrying sales team Experience selling to Commercial/Mid-Market customers in the past; willing to “lead by example” and sell/work with select prospects Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) Experience utilizing CRM systems and sales engagement systems (such as Salesforce, Outreach, etc.) Outside of the box thinker who can help drive successful outbound initiatives Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload Strong relationship building and negotiation skills Experience in applying change management in adoption of new processes A passionate commitment to growth and development of direct reports Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others Thoughtful, trustworthy doer BA or BS degree or equivalent experience About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $58k-90k yearly est. Auto-Apply 60d+ ago
  • Senior Product Manager (Localization)

    Articulate 4.4company rating

    Remote job

    Articulate is seeking a Senior Product Manager to join our Localization and Enterprise Workflows product team! As a Senior Product Manager, you'll be building products that enable our customers to localize and deliver training to all of their learners, no matter where in the world they are or what language they speak. You'll drive the next phase of Articulate's growth, using a collaborative and evidence-guided approach to build transformative experiences our customers love. On the localization and enterprise workflows team, you'll play a pivotal role in shaping the future of our Localization product and delivering enterprise workflow value at scale. You'll collaborate with an engaged and supportive team, working on products that have the potential to change the way the world learns. If you're passionate about removing language and locale as a barrier to training, and empowering Learning & Development teams to deliver global training at scale, we'd love to talk to you!What You'll Do: Collaborate on vision and strategy: Work as part of an empowered product team, owning an area of the product and contributing to its overall strategic direction. Deliver our roadmap: Translate the vision into actionable roadmaps. Work flexibly and iteratively with key partners in design, engineering, product marketing, data etc. to define, prioritize, implement and deliver customer value to market. Lead continuous discovery: Deeply understand our users, their needs, and their pain points. Gather and analyze qualitative and quantitative data to identify trends, opportunities, and areas for improvement. Define and analyze key metrics: Establish clear goals and track progress towards them. Use data to measure outcomes and identify areas for optimization. Collaborate cross-functionally: Work closely with go-to-market teams and cross-functional partners across the business to deliver powerful and intuitive experiences for our customers. Stay ahead of the curve: Conduct market research and competitive analysis to identify emerging trends and opportunities across localization, AI, and Learning & Development. Create visibility and alignment: Clearly communicate product strategy, roadmap updates, and progress to stakeholders at all levels, from your team to C-level executives. What You Should Have: 8+ years in product management with a background in B2B SaaS environments, and experience driving strategy for large-scale, enterprise products. Strong analytical abilities, with the capability to gather and use both qualitative and quantitative data to inform hypotheses, guide strategy, make product decisions, and measure success. Excellent communication skills, with experience managing and influencing stakeholders, and comfort presenting to C-level executives. A history of leading cross-functional teams and influencing others without direct authority, driving success through collaboration. Familiarity with modern product discovery techniques, with a focus on delivering products customers love. Understanding of AI and potential applications in localization and enterprise workflow management. Nice to Haves: Experience working in the localization industry, Learning & Development, EdTech, or managing training development and delivery at scale. Experience launching and growing new B2B SaaS products. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate's criminal history, in a manner consistent with applicable law.Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************.(For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $117k-165k yearly est. Auto-Apply 60d+ ago
  • Senior Analytics Engineer II

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Sr. Analytics Engineer to join our amazing Data team! As a Senior Analytics Engineer, you'll transform the data landing in our data warehouse into self-serve data artifacts. The goal of this role is to help our cross-functional data consumers find the right data set for their analysis and answer their questions quickly through a self-service data platform. While the role is primarily responsible for building the data foundation for reporting and analysis, it is expected to provide necessary support in building and improving Articulate's data literacy and infrastructure.What You'll Do: Provide flexible, trustworthy data models by transforming data from multiple sources with DBT, testing for quality, deploying to visualization tools such as Looker or Tableau, and publishing documentation, enabling self-service analytics for business users and faster insights for data analysts. Collaborate directly with stakeholders to define problems and determine requirements for a solution. Set and maintain best practices for data models and processes, including project architecture and QA. Proactively identify gaps or design flaws in our data models, and bring recommendations for how to fix them. Own documentation of our tools and data, both for our team and for external users Lead discovery on data tools and infrastructure, including setting goals for tooling, continuous analysis of existing tooling, and exploring new tools and features we may adopt. Participate as a technical leader in project planning, helping to create well-defined tasks to address data initiatives. Mentor more junior members of the data team. Represent the data team in some technical architecture and planning conversations. Identify and share data risks and dependencies in these contexts. Make recommendations for data collection and upstream data structure to support downstream data quality. Support a culture of data-driven decision-making across the organization. What You Should Have: 8+ years of experience in data or analytics roles, with at least 5 in analytics engineering, preferably within a fast-paced tech company or data-driven organization. Expert in end-to-end data workflows, from data collection to analysis and presentation, with most expertise in data modeling. Confident in translating raw data to reusable, business-friendly data models. Proven experience owning and leading the creation of reliable, flexible data models in an enterprise data warehouse, balancing completeness and performance with speed. Expertise in SQL (writing and analyzing complex queries), Data Build Tool (dbt), Looker/Tableau (defining data models and measures). Experience building semantic layers using dbt, Looker, or Snowflake's semantic tables. Ability to write complex SQL, run ad-hoc data discovery, and build data models; experience optimizing queries and models for performance and cost. Proficiency with orchestration tools like Airflow, Prefect or Dagster and with ETL tools like Fivetran or Stitch. Comfortable breaking down large projects into smaller components, delegating tasks to more junior team members and creating clear, well-defined tasks to address critical data initiatives. Excellent communication skills; ability to translate complex business questions into easy-to-use data models. Nice to Haves: Experience with event-based models or product telemetry for SaaS product usage analysis Experience in Agile or Kanban workflow Experience with Salesforce (or similar Enterprise CRMs), Marketo Basic understanding of data security and compliance requirements About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $103k-146k yearly est. Auto-Apply 60d+ ago
  • Staff UX Researcher

    Articulate 4.4company rating

    Remote job

    Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to design, deliver, and analyze online training that's engaging and effective. As a Staff User Researcher, you'll play a critical role in shaping our product vision through insight-driven strategy. You'll lead foundational and generative research across complex problem spaces and drive clarity in high-stakes product decisions. You'll also act as a leader and mentor within the Research team, influencing not just what we learn, but how we learn, and how we make research operational and impactful across the company. You'll collaborate deeply with product designers, PMs, engineers, data scientists, and stakeholders to create experiences that are thoughtful, inclusive, and grounded in real human needs. Your work will inform not only features and functionality but also strategic direction and long-term product thinking.What You'll Do Overall Impact You are trusted to lead research in areas that are ambiguous, risky, or critical to product success. Your proactive impact spans beyond individual studies to shaping how product teams think, plan, and make decisions. Define and drive research strategy for a key strategic vertical, aligning insight work to customer problems and outcomes inline with our business strategy. Influence how tripods (Product, Design, and Engineering) operate by embedding evidence and usability into discovery, delivery, and iteration. Operationalize research practices and mentor others across the org on research-informed decision-making and human-centered innovation Raise the visibility bar across the company on how we understand customers and their evolving pain points Act as a multiplier: operating with little guidance to enable better, faster decisions across the product lifecycle, and championing a qualitative and quantitative approach. You are seen as a trusted strategic partner and influence investment decisions and long-term planning. Your work leads to measurable improvements in product-market fit, user satisfaction, and adoption. Provide insight that drives measurable revenue growth and enables teams to deliver with clarity and confidence against our product vision Anticipates systemic challenges and proactively aligns research with evolving business models, resource limitations, and competitive pressures. Research Leadership & Strategic Insight Drive generative and foundational research efforts that shape product vision and inform early-stage bets Develop and socialize long-range research roadmaps that anticipate business evolution and customer trajectory, in partnership with product, design, and engineering leads Proactively identify gaps in understanding and design studies that go beyond validation toward discovery, driving long-range insight strategies. Translate ambiguous business problems into clear research questions and methodologies Leverage mixed methods to triangulate insights, from in-depth qualitative to survey-based quant or usage analytics Research Execution Own and execute research prioritization, high-quality research studies independently or in collaboration with others, and sequencing in order to ensure alignment with business rhythms, engineering constraints, and product delivery timelines Synthesize findings into clear, persuasive narratives that influence decision-making at multiple levels Creates scalable frameworks and repeatable mechanisms (e.g., journey maps, templates, ops integrations) that elevate team understanding and increase throughput and decision velocity. Balance speed and rigor - knowing when to go deep, and when to move fast Collaboration Act as a strategic thought partner to design, product, and engineering leadership Models continuous growth through active learning and industry engagement (talks, publications, communities); develops others and helps advance standards across the field. Drive and influence prioritization through insight-backed framing of customer problems and opportunities Facilitate workshops and co-creation sessions to align teams on research findings and implications Partner with data science, support, and analytics teams to paint a holistic view of the user experience Team Citizenship Mentor junior and mid-level researchers; provide feedback, support, and strategic guidance Contribute to the evolution of our research ops, tooling, and education efforts Be a multiplier for both researchers and non-researchers by coaching cross-functional partners (including tripods) to integrate research fluency and evidence-guided decision-making into their daily practice. Contribute to hiring, onboarding, and team culture-building efforts What You Should Have Expert and sought-out authority in human-centered strategy; translates market, customer, and technology shifts into actionable research direction. Bachelor's or Master's degree in HCI, Psychology, Human Factors, Sociology, or related field 12+ years of experience in UX research, with a proven track record of driving strategic impact in complex product spaces Familiarity with tools such as UserTesting, User Interviews, Maze, Qualtrics, or Looker Expert in qualitative and quantitative research methods, and when/how to apply them Strong communicator with the ability to distill complexity and advocate for users with clarity and confidence Experience working in SaaS or tech-focused environments with agile product teams Deeply collaborative and comfortable in cross-functional decision-making environments Strategic mindset with an ability to connect the dots between insights, opportunity, and outcomes Resilient, thoughtful, and highly self-motivated Nice To Haves Experience mentoring researchers or building research functions Background working with AI-driven or complex system products Familiarity with research ops practices and tools About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $80k-114k yearly est. Auto-Apply 60d+ ago
  • Software Engineer II (Growth)

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Software Engineer II to join our amazing Growth team! This role is for an experienced engineer who independently delivers meaningful work, exercises strong technical judgment, and consistently raises the quality and effectiveness of the team. The Growth Engineering team at Articulate focuses on expanding our customer base and accelerating revenue growth through hypothesis-driven product development. We design, build, and run experiments that directly influence acquisition, activation, and monetization, turning insights into impact. Partnering closely with product, design, data, and marketing, our engineers work across the stack to ship measurable improvements, learn quickly from real user behavior, and help shape Articulate's expansion beyond traditional learning and development audiences.What you'll do: Build and Iterate on Growth Features: Collaborate closely with product and design to build, ship, and iterate on user-facing features that support growth experiments and expansion into new customer segments. Support Experimentation: Implement and maintain A/B tests and feature experiments, learning how hypotheses, data, and user behavior inform product decisions and revenue outcomes. Work Across the Stack: Contribute across front-end and back-end systems using React, TypeScript, Node.js, and Postgres, gaining exposure to multiple applications and services within our ecosystem. Partner Cross-Functionally: Work with designers, product managers, and fellow engineers to deliver polished, accessible, and user-centered experiences, with attention to interaction details and edge cases. Improve User Experience: Identify and fix bugs, performance issues, and usability problems that impact conversion, engagement, or retention. Maintain Code Quality: Write clean, maintainable, and well-documented code, participate in code reviews, and follow established best practices. Learn and Grow: Develop your understanding of growth engineering, experimentation, and product metrics, and stay curious about how technical decisions drive business outcomes. What you should have: Full-stack proficiency with React, JavaScript, TypeScript, and Node.js Typically, 2+ years of experience working in a software engineering environment Experience working with SQL databases, ideally PostgresStrong UX sensibility, with the ability to evaluate, implement, and iterate on user experiences based on data, feedback, and experimentation. Experience partnering with designers to implement polished, accessible, and user-centered experiences, with attention to interaction details and edge cases. Ability to work cross-functionally with various team sizes and levels of technical expertise. Curiosity-driven and eager to learn, with an interest in understanding how technical decisions impact users, experiments, and product outcomes. Nice to haves: Exposure to growth experiments or A/B testing, with an interest in learning how experimentation and data inform product decisions. Familiarity with basic data analysis and product metrics, including writing SQL queries to explore or validate results. Experience implementing or working with product analytics or telemetry, and curiosity about how user behavior is measured. Interest in or limited experience integrating with analytics, marketing, or customer engagement tools. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $89k-127k yearly est. Auto-Apply 18d ago
  • Independent Sales Rep - FT or PT - work anywhere in any market!

    Griffin's Groups 4.0company rating

    Remote or Jacksonville, FL job

    What we do: We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industries best kept secret. We train people to distribute this product in their local communities. We have exclusive, highly qualified, direct mail leads available to all agents who wish to participate in our lead program. NO COLD calling necessary. No limits on lead distribution. We can also train you to sell this product without using the lead program. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc. Only a small handful of companies offer these products and we partner with most of them. This puts us in a uniquely competitive position and affords our agents the ability to close deals with ease. No need to be pushy. Best of all, these products are offered at the same rate or less than regular life insurance! We are seeking a driven and coachable individual. You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We train agents to distribute our Living Benefits Life Insurance / Mortgage Protection in their local communities as well as through virtual sales online. What's in it for you? This is a 100% commission-based business so there is NO CAP on your income We have the platform (coaching, training and support) in place You are IN CONTROL of your income and raises every 2 months based on production Very deelply discounted Pre Licensing life insurance course (up to 85% off in some states) Remote work if desired Zoom Training Calls 3+ times a week Training website for new agents In Person Training Bootcamps Direct Mentorship and Training from a Top Manager You can earn by production only or build your own team and work towards your own agency and financial freedom; the choice is all yours tremendous flexibility and options Qualifications: Must have or be willing to obtain life insurance license (Deeply discounted pre-licensing course - nearly a $200 value if not more) Be personable and have a willingness to serve your clients Be willing to utilize our system Reliable vehicle and/or computer (if working remote)
    $43k-70k yearly est. 60d+ ago
  • Senior Product Manager (Custom Block)

    Articulate 4.4company rating

    Remote job

    Articulate is seeking a Senior Product Manager to lead the evolution of Custom Block-a flexible, powerful tool that empowers creators to build custom layouts, and interactive learning experiences directly inside Rise. Custom Block enables creators to break free from rigid templates and design content that engages, adapts, and teaches with impact. As a Senior Product Manager, Custom Block, you'll lead the charge in transforming static course content into custom interactive learning experiences. You'll give creators the freedom they crave-with the structure they need-to build beautiful, impactful content that learners actually engage with. If you're excited about shaping the future of learning design we'd love to hear from you.What You'll Do: Drive the Roadmap Transform high-level product strategy into a roadmap that expands Custom Block's capabilities-empowering creators to build visually rich, interactive, and custom-designed learning content. Prioritize features that move us beyond static layouts toward true design freedom and engagement. Lead Continuous Discovery Champion ongoing discovery and use insights from qualitative research, usage data, and competitive tools to uncover unmet needs and shape the future of interactive learning design in Rise. Collaborate Cross-Functionally Partner with engineering, product design, and data teams to deliver intuitive, high-quality editing and interactivity tools. Work closely with customer-facing and go-to-market teams to ensure new Custom Block features drive adoption and creator delight and success. Own Outcomes and Storytelling Define success metrics, track usage, engagement, and learning outcomes to measure impact. Communicate roadmap progress and product vision clearly to internal and external stakeholders. Enable True Customization & Interactivity Design systems for simple, engaging interactivity-such as click-to-reveals, image overlays, and visual effects. Ensure creators can craft engaging, visually expressive learning moments with ease and confidence. Integrate Seamlessly Across Rise Shape the visual editor experience and the full range of outputs while ensuring Custom Block fits naturally within the Rise authoring experience. Collaborate with other product teams to maintain consistency, support content reusability, and deliver a unified course-building workflow. Shape AI-Augmented Design Workflows Define how AI can enhance the creation process in Custom Block-helping users generate layouts, apply visual styling, or build content faster through smart, intuitive assistance. What You Should Have: 8+ years of product management experience, including ownership of creative tools, presentation platforms, or interactive authoring systems. A proven track record of building experiences that support visual storytelling and learner interactivity. Deep empathy for course creators and a strong grasp of how other design tools are used in learning workflows today. Familiarity with component-based design systems, drag-and-drop interfaces, or no-code platforms. Fluency in continuous discovery practices and the ability to distill insight into action. Strong communication, collaboration, and cross-functional leadership skills. Nice to Haves: Experience with platforms like Figma, Canva, Genially, or Webflow. Background in learning design, EdTech, or instructional design. Understanding of accessibility and compliance for interactive content. Knowledge of how to support extensibility About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate's criminal history, in a manner consistent with applicable law.Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************.(For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $117k-165k yearly est. Auto-Apply 4d ago
  • Senior Developer Experience Engineer I (Platform Team)

    Articulate 4.4company rating

    Remote job

    Articulate is looking for a Senior Developer Experience Engineer I to join our amazing Platform team! As a Senior DevEx Engineer, you'll be a key member of the Developer Experience team building and maintaining internal tools that enable our product engineers to be efficient and self-reliant. What you'll do: Be an example of the best practices your team and adjacent teams should follow when building systems and tools. Maintain and improve our platform tooling systems Contribute to technical discussions about our platform systems. Guide and mentor less-experienced team members (mid and junior-level). Deliver well-tested and well-documented software and infrastructure. Take a proactive approach to problem-solving (driving for measurable results, leading by example, etc). Collaborate on project milestones and own driving the team to break down large initiatives into iterative work items and take ownership of task generation for more complex tasks as well as ticket management. Communicate and collaborate effectively with technical stakeholders. Participate in our on-call rotation and contribute to incident reviews. Develop and perform the necessary testing required to maintain our quality standards. Ensure timely execution of technical project work against the expected milestones. Work with a sense of urgency to find solutions to problems quickly with an iterative approach. Be a nimble learner whereby they view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems. Be a collaborator whereby they facilitate an open dialogue with a wide variety of contributors and stakeholders, balance own interests with others' and promote high visibility of shared contributions to goals. What you should have: 5+ years experience as a DevOps Engineer or equivalent role Demonstrated hands-on experience Go, Javascript or similar languages Demonstrated hands-on experience with container technologies such as Docker Demonstrated hands-on experience configuring and managing cloud environments in AWS Experience with maintaining and building CI/CD pipelines Comfortable with Linux/Unix environments and scripting Familiar using Terraform or similar IaC technologies The ability to work on and complete solutions with little to no guidance Excellent ability to scope, estimate, and create work items from high level initiatives and drive them to completion A growth mindset and a deep passion for continuous learning Develop delightful experiences with a customer-first mindset where our customers are both our internal product engineers and the end users Experience with sharing knowledge across teams to create a self-serving platform experience Strong experience writing, executing, and automating test cases for new feature development and ongoing maintenance activities Direct experience using KPIs to drive observability, monitoring, and alerting to better serve ourselves and our customers Strong facilitation skills with experience being a mentor to those wanting to level-up their knowledge-base Demonstrates a focus on iterative development practices and incrementally delivering value over time. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate's criminal history, in a manner consistent with applicable law.Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************.(For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $97k-132k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Definitive Networks 4.3company rating

    Remote or Pleasanton, CA job

    Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize in network design, cybersecurity, systems implementation, and fully managed IT support services. With clients throughout the Bay Area, DNI is committed to delivering exceptional customer service and ensuring our clients' technology needs are met. Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions! In this role, you will be responsible for providing remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions within our Helpdesk and Project Management System. Additionally, you will have the opportunity to participate in various projects, including desktop rollouts, cloud and server builds/migrations, and network enhancements. We are seeking candidates with a solid understanding of Windows 10 and Windows Server OS (2012 - 2022), and experience with Office 365 and networking fundamentals. Industry certifications like A+, Network+, or Security+, are also highly desirable. Aside from technical skills, we emphasize strong business skills in our team members. Effective communication skills, both technical and non-technical, are essential to explain complex issues to clients in plain English. Excellent time management, professionalism, and the ability to work remotely and onsite while managing your own workload are crucial. We value individuals who are detail-oriented, proactive, and eager to learn and progress in their careers. This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year, depending on experience, and includes a quarterly bonus opportunity. We also offer a 4/10 schedule with a rotating day off, and the option to join our on-call team with additional compensation. If you're ready to take your IT career to the next level and work with a dynamic team, apply now. Requirements Good understanding of Windows 10 and Windows Server OS (2012 - 2022) Experience with Active Directory domain environments Proficiency in Office 365 (Azure, Intune, Exchange, One Drive) Knowledge of networking fundamentals Industry certifications a plus: A+, Network+, Security+ Excellent technical and non-technical communication skills Effective time management and ability to work remotely and onsite Detail-oriented, proactive, and eager to learn and progress Benefits Fully covered medical, dental, vision and life insurance benefits for you and your family. On day one. 15 PTO Days, plus an additional day on each anniversary 8 Paid Holidays 401(k) with 4% match and immediate vesting Tuition reimbursement on approved programs Paid time for training and certifications
    $75k-90k yearly Auto-Apply 60d+ ago
  • Content Marketing Specialist

    Articulate 4.4company rating

    Remote job

    Articulate is seeking a results-oriented Content Marketing Specialist to be a driving force in our content marketing engine. You will be instrumental in executing core content activities, including blog post creation, long-form content development (guides, datasheets, courses), and exploring innovative content formats for the Articulate brand. This role directly contributes to the content strategy for growth programs, ensuring messaging is adapted effectively across all stages of the marketing funnel to achieve conversion goals. The Content Marketing Specialist is part of a team of content marketers who craft messaging and assets used to meet revenue and conversion goals. In this role, you will develop a core understanding of our customers, brand, and industry, while supporting our expansion opportunities. You will know the value behind the Articulate platform and products and use that knowledge to build content according to the business's needs. The ideal candidate is creative, tenacious, adaptable, a strong communicator, and a proactive team player. What You'll Do: Content creation: Independently create a diverse range of high-quality marketing assets, including blogs, thought leadership guides, product brochures, web copy, and e-learning courses. Cross-functional partnership: Collaborate closely with the Acquisition, Integrated Marketing, Lifecycle, Global Marketing, Enablement, Sales, and Customer Success teams to align on messaging and positioning and to apply these insights to your specific content programs. Be the Content Team representative for all growth-programs, such as launch campaigns, acquisition marketing programs, and other initiatives to drive our business in expansion and emerging markets. Market insight: Support efforts for our core L&D audience while working to expand beyond it to capture new domestic and global market segments. Innovation: Research, propose, and test new content types and channels to better engage our target market. Program Ownership & Support: Own and execute content programs aligned to Articulate's growth marketing strategy. Collaborate with cross-functional teams to identify content needs, prioritize initiatives, and deliver high-impact assets. This includes pitching, researching, and creating content that supports major initiatives such as growth campaigns, product releases, sales enablement, customer success programs, and key industry events. What You Should Have: 2-5 years of content marketing experience at a B2B SaaS company Exceptional communication skills and a proven track record as an amazing storyteller, compelling writer, and detail-oriented editor. A solid understanding of content's impact on pipeline generation and website traffic. Understanding of the content marketing funnel, relevant channels, and metrics used to drive and support revenue goals. Familiarity with SEO best practices and a developing understanding of how to incorporate AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) into content strategy for enhanced brand and platform awareness. Proven ability to work cross-functionally (especially with Sales, Success, and Marketing) in a dynamic, fast-paced environment. A proactive, tenacious, and adaptable problem-solver who can gracefully juggle new requests and responsibilities alongside core content development tasks. Excellent time-management skills and ability to prioritize competing projects with minimal direction, based on organizational strategic goals Bachelor's degree or higher. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at *****************. (For information about Articulate's privacy practices, please view our Privacy Notice) As an organization, we participate in E-Verify.
    $47k-64k yearly est. Auto-Apply 10d ago

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