Gusto jobs

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Team: This team powers the technology, data, and processes that enable Gusto's go-to-market (GTM) organization to operate with clarity, efficiency, and scale. We build and manage the Salesforce ecosystem and connected GTM tools that drive how Sales and Marketing engage with prospects and customers. Our mission is to create a seamless, data-driven foundation for growth - ensuring every GTM team has the insights, automation, and systems they need to deliver exceptional customer experiences and drive predictable revenue. The team partners closely with Sales, Revenue Operations, and Growth leadership to translate strategy into scalable systems that improve pipeline visibility, forecasting accuracy, and sales productivity. As part of the broader Growth organization, we sit at the intersection of technology and business strategy - responsible for architecting and evolving the platforms that fuel Gusto's revenue engine. With growing investment in AI and automation, the team plays a critical role in shaping how Gusto uses intelligent systems to identify ideal customers, personalize engagement, and accelerate growth. Here's what you'll do day-to-day: Own and Evolve: Lead the strategy, architecture, and evolution of Gusto's GTM business systems - including Salesforce and connected tools - to power how our Sales and Marketing teams engage customers, manage pipeline, and drive revenue growth. Define the Vision: Establish and execute a multi-year roadmap for GTM systems that aligns with company growth priorities - ensuring scalability, data integrity, and cross-functional alignment across Growth, RevOps, and Engineering. Partner Cross-Functionally: Collaborate closely with Sales, Revenue Operations, Growth, and Finance leaders to translate business needs into scalable systems and process solutions that improve forecasting accuracy, sales productivity, and customer experience. Leverage AI and Automation: Integrate AI-driven capabilities into GTM systems - such as lead scoring, forecasting, prioritization, and personalized engagement - to accelerate decision-making and drive smarter, data-informed growth. Lead and Develop: Manage and mentor a team of Business Systems Analysts, fostering a culture of technical excellence, collaboration, and continuous improvement. Drive Adoption and Change: Champion new tools and processes across GTM teams, ensuring seamless adoption, strong communication, and measurable business impact. Here's what we're looking for: 10+ years of experience leading GTM Business Systems teams in a high-growth environment, with deep expertise in Salesforce architecture, configuration, and administration. Proven track record of designing, integrating, and scaling Salesforce and related GTM platforms to enable efficient sales execution and predictable revenue growth. Hands-on technical fluency - comfortable diving into system configuration, automation, and data modeling to diagnose and solve complex problems directly. Experience leading and developing Business Systems Analysts and cross-functional project teams, fostering a culture of technical excellence, business alignment, and operational rigor. Strong partnership orientation, with demonstrated success collaborating closely with Sales, RevOps, Growth, and Finance to translate strategy into scalable systems and processes. Strategic thinker and systems architect, able to balance quick delivery with long-term design principles, aligning technology investments with GTM and company growth objectives. Proven ability to leverage AI and automation within GTM systems to identify ideal customers, prioritize opportunities, and personalize engagement. Change leader and communicator, adept at driving adoption across Sales and GTM teams, managing stakeholders, and influencing executives through clarity, trust, and results. Our cash compensation amount for this role is targeted at $155,000 to $194,000/yr in Denver, $184,000 to $229,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. _______________________________________________________________________ Senior Disputes Operations Associate | Acorns Acorns is seeking a Senior Disputes Operations Associate to champion our fraud mitigation strategies and oversee complex dispute resolution processes. In this role, you will act as a strategic subject matter expert, analyzing data to prevent fraud losses while ensuring strict regulatory compliance and a seamless experience for our customers. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Lead end-to-end resolution of complex transaction disputes, from investigation to final decision. Liaise with customers and merchants to provide timely and accurate notice on cases. Manage the lifecycle of filing, tracking and reconciliation of chargebacks, ensuring adherence to compliance protocol across Regulation E, NACHA rules, and Visa Operating Regulations. Analyze data to pinpoint patterns for emerging merchant and fraud trends, reporting findings and recommendations to leadership. Strategize and collaborate with leadership, cross-functional teams, external vendors and peers to improve internal processes, workflows, and preserve product health by identifying areas of opportunity to automate and streamline Dispute Operations. Serve as a subject matter expert for the Banking Operations team, provide guidance on complex cases, monitor industry and regulatory rules updates, and maintain up-to-date Standard Operating Procedures (SOPs) with an acute attention to detail. Assist leadership with formal complaint filing and other ad hoc requests. What you will bring to Acorns: 2+ years of experience in disputes, investigations, chargebacks, and banking operations, preferably within a FinTech environment. Mastery of Regulation E and NACHA rules with extensive experience of Visa card rules (VCORE) and chargeback lifecycles. Competency with Excel or similar data analysis programs, with the ability to interpret data to drive decision-making. Experience collaborating with Risk Analysts to develop and improve controls, specifically regarding BIN blocks and analyzing merchants to mitigate financial loss. Excellent written and verbal communication skills, with the ability to articulate complex regulatory concepts to stakeholders, provide excellent customer service, and create and upkeep comprehensive documentation on department procedures and operations. A strategic mindset for improving processes and workflows to achieve efficient, scalable results. Hunger to deliver game-changing products and results. Exceptional drive and precision in delivery while balancing customers' experience. A belief that your work is tied to your life's mission. Optimistism about the potential of societal change. You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options. A comprehensive benefits package for you and your family. Flexible work location, hours, and paid time off. 401(k) matching. Monthly Acorns account contribution & GoHenry account for your family. Mindfulness and Financial Wellness resources, Headspace and Addition Wealth. Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform). Roots Leadership Program for Emerging Leaders. Community week onsite gatherings and various virtual events. Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $27 billion, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $70,000 - $75,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************

About Design at Gusto: Product Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto. About the Team: At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. About the Opportunity: As a Staff Product Designer for Tax Credits, you'll help scale and evolve a product that's in its early days. Each year, small businesses leave millions of dollars in tax credits unclaimed because the process is confusing, compliance-heavy, and stressful. At Gusto, we see a huge opportunity to change that. You'll be responsible for designing beautiful, intuitive end-to-end experiences that simplify this journey-turning government red tape into something approachable, user-friendly, and stress-free. This work is high-visibility and high-impact, balancing technical, compliance, and service challenges in a space where design can truly unlock customer and business value. If you enjoy turning complex problems into elegant, empowering solutions, we'd love to hear from you. Here's what you'll do day-to-day: * Partner with cross-functional partners to define a long-term UX vision for Tax Credits and how it ladders into Gusto's broader strategy. * Shape product strategy, roadmap, team OKRs, and project priorities through a design lens. * Deepen our understanding of customers' tax credit needs through research, data, and hands-on discovery. * Design and ship both new and iterative experiences that consistently deliver value and raise the craft bar. * Contribute to Gusto's design community by sharing your skills, perspective, and mentorship. * Champion our design system and platform standards, evolving them through your product work. Here's what we're looking for: * 8+ years of Product Design experience, with a track record of leading design direction across teams and product areas. * You are experienced in designing simple, intuitive solutions in complex or technical domains-ideally in fintech, platforms, or services. * You partner closely with PM and Eng to shape both roadmaps and system-level decisions, ultimately ensuring better outcomes. * You have a high bar for craft, and stay hands-on to ensure thoughtful, high-impact solutions reach customers. * You think holistically, designing cohesive customer journeys that span digital products and human support touchpoints. * You thrive in ambiguity, lead through action, and are motivated by seeing real customer impact-not just shaping plans or decks. * You bring strong opinions held loosely, engage in constructive debate, and help teams align quickly. * You care deeply about Gusto's mission and are passionate about empowering small businesses through world-class financial tools. Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: We're looking for a GTM AI Agent Builder to design, operationalize, and scale the AI and automation foundations that make Gusto's revenue engine smarter, faster, and more human. This role sits at the intersection of Revenue Operations, AI systems, and GTM strategy - shaping how Gusto's Sales, Marketing, and Partner teams work in an AI-native future. You'll translate business problems into intelligent, scalable workflows that automate manual work, enhance decision-making, and accelerate growth. If you thrive on turning complex systems into elegant, measurable solutions - and want to define what AI-native selling looks like at scale - this is the role for you. About the Team: The Revenue Operations team is the connective tissue between strategy, systems, and execution across Gusto's Go-to-Market (GTM) organization. We enable Sales, Marketing, and Partnerships to operate efficiently, make data-informed decisions, and deliver exceptional experiences to customers and partners. As Gusto embraces an AI-first future, this team is building the infrastructure, workflows, and evaluation frameworks that power intelligent, high-performing GTM operations. You'll collaborate closely with RevOps, Data, BizTech, and GTM leadership to bring automation and AI to life across our revenue systems and processes. Here's what you'll do day-to-day: Strategy & Roadmap: Develop and maintain the comprehensive GTM AI strategy and roadmap. This will encompass technology selection, critical business use cases (e.g., sales productivity, marketing personalization, customer support automation), and change management. Execute: Design and deploy AI-driven workflows and agentic systems that automate manual GTM processes and improve sales productivity. Drive cross-functional alignment: Partner directly with the CRO, RevOps, and GTM leaders to identify automation opportunities, align on trade-offs, and anchor AI investment decisions to measurable business outcomes. Performance & Impact: Define and maintain evaluation frameworks that measure prompt reliability, latency, cost, and business impact (e.g., conversion lift, time saved) Build the data and systems architecture connecting Salesforce, GTM tools, and Gusto's data warehouse to AI-powered insights and workflows. Manage model and vendor selection processes and ensure flexibility to test, evaluate, and scale best-in-class AI tools. Drive program management and change adoption, ensuring every AI initiative ships with clear ownership, training, and measurable outcomes. Partner cross-functionally to scale reusable automation patterns and guardrails that make AI-enabled operations safe, efficient, and repeatable across teams. Here's what we're looking for: 6-8 years of experience in Revenue Operations, Business Operations, or Product, ideally within high-growth SaaS or technology companies or 4-6 years in an earlier-stage AI-focused company. Proven track record of designing and scaling operational systems or automation that improved productivity, accuracy, or revenue outcomes. Comfortable experimenting with AI tools, agents, and automation workflows - strong intuition for where AI adds leverage, even without deep ML expertise. Experience building or integrating across GTM systems (Salesforce, Gong, Outreach, data warehouses) and connecting insights to commercial impact. Strong program management and prioritization skills - able to balance multiple cross-functional initiatives and drive measurable progress Technical background is valued and a plus Exceptional communication and stakeholder management skills - can translate technical concepts into clear narratives for GTM and exec audiences. AI-native mindset: Curious, adaptable, and excited to shape how AI transforms the future of revenue operations. Our annual base salary compensation range for this role is $197,895 - $230,000 in San Francisco & New York, and $168,420 - $190,000 in Denver. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Our CX AI & Automation Internship is a 12-week hybrid summer experience focused on helping Gusto's Customer Experience (CX) organization automate jobs-to-be-done, scale smartly, and design systems that deliver service customers love. As a CX Intern, you'll work at the intersection of AI, automation, and operational design. You'll take on a scoped project focused on identifying and automating recurring workflows across our CX teams, contributing directly to Gusto's AI-Native Transformation. You'll experiment with tools, build prototypes, test automations, and help us redesign how work gets done - freeing up time for teams while elevating customer quality. You'll collaborate closely with cross-functional partners across CX, Product, Engineering, and Finance, and be mentored by leaders shaping the future of customer operations. Please note: We'll be offering only one cohort start and end date (May 18 - August 7, 2026). Deadline to Apply: January 2, 2026 About the Team: This role sits within Gusto's Customer Experience (CX) organization - the team responsible for helping hundreds of thousands of small businesses every day. Within CX, our Operations group builds the systems, insights, and processes that make customer support simple, efficient, and proactive. We combine data, automation, and human-centered design to build scalable, intelligent operations. Our goal: make change predictable, elevate customer trust, and create an AI-Native CX that blends automation with human expertise. If you're excited to explore AI, rethink old processes, and build the future of customer work, we'd love for you to join us. Here's what you'll do day-to-day: Identify high-volume recurring “jobs to be done” across CX teams and design automations or workflows to simplify or eliminate them Prototype AI-assisted solutions (e.g., process automations, workflow helpers, copilots, routing logic, SOP generators) using tools like ChatGPT, Cursor, Notion AI, or internal systems Analyze CX data (efficiency, quality, customer sentiment) to spot patterns and opportunities for automation Document and improve current-state processes, SOPs, and tooling flows with an eye toward scalability and clarity Partner cross-functionally with Product, Engineering, Finance, and CX teams to test, validate, and launch improvements Experiment with AI and productivity tools, share learnings, and contribute to CX's AI-Native playbook. Bring research and insights on emerging trends in AI, automation, and customer operations to inform Gusto's transformation roadmap Here's what we're looking for: Students pursuing a BS or MS in Business, Operations Management, Information Systems, Computer Science, Industrial Engineering, or related fields (expected graduation Dec 2026-Jun 2029) Strong analytical and problem-solving skills with attention to detail, creativity, and speed of learning Familiarity with Excel/Google Sheets, BI tools (e.g., Tableau), and collaboration platforms (e.g., Notion, Asana, or similar) Demonstrated interest or hands-on experience with AI tools (e.g., ChatGPT, Cursor, Notion AI) A mindset for using technology to improve human work - you enjoy experimenting, prototyping, and teaching others Strong communication and collaboration skills; comfortable working cross-functionally No advanced degree (MBA/MS) required - we're looking for someone intellectually curious, unconstrained, and excited to build U.S. work authorization required (no sponsorship available) Hybrid role requiring 2+ days/week in one of our offices (relocation assistance provided) Our cash compensation amount for this role is $28.37/hr for undergraduate students to $31.11/hr for graduate students in Denver and $36.30/hr for undergraduate students to $39.42/hr for graduate students in San Francisco & New York. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Gusto is seeking an experienced ontologist and taxonomist who will be a key collaborator in building next-generation, AI-powered knowledge systems, enhancing how knowledge is created, delivered, and experienced by our customers and internal teams (Gusties). You will design, implement, and maintain the semantic structures that train, guide, and give context to AI tools, ensuring our content is accurate and personalized. Your work will accelerate our mission to ensure each Gustie is AI native through key initiatives that scale the business. About the Team: This role is a strategic partner for leadership across Content, CX, Product Management, Engineering, and Data Science. You will be responsible for identifying, planning, and executing a roadmap that leverages AI for content automation and intelligent service delivery inclusive of creating AI agents to amplify efficiency, scale, and impact. You will collaborate with cross-functional teams to ensure our taxonomies and ontologies are the foundation of our AI content strategy, enabling enhanced data interoperability, automated content workflows, and sophisticated knowledge discovery. Here's what you'll do day-to-day: Lead Gusto's efforts in building an enterprise taxonomy and ontology management platform from RFP to implementation, focusing specifically on enablement for knowledge graph capabilities and integration with related semantic systems (Schema App, Neo4j, Cube, etc.) Design, develop, and maintain scalable taxonomies and ontologies that serve as the backbone for AI content generation, personalization, and retrieval systems. Create and implement intuitive taxonomy structures to train and fine-tune AI models, ensuring accurate, context-aware, and on-brand content delivery. Partner with Product, Engineering, Data Science, and Content teams to design and automate content workflows, integrating semantic models to power generative AI, content strategy, and intelligent automation. Establish governance frameworks for taxonomy, ontology, and AI-generated semantic data, providing guidance, training, and quality assurance to internal stakeholders. Analyze content performance and user interaction data to continuously refine and improve AI model outputs and semantic structures. Stay abreast of emerging trends in AI, particularly generative AI, large language models (LLMs), and semantic technologies, and incorporate cutting-edge methods to enhance Gusto's knowledge infrastructure. Here's what we're looking for: 8+ years of experience in taxonomy development and/or ontology design, with demonstrated experience applying these skills to AI-driven systems. Deep understanding of AI and machine learning principles, especially in relation to Natural Language Processing (NLP), generative AI, and Large Language Models (LLMs). Experience using AI/ML principles to inform taxonomy and ontology development and governance. Hands-on experience with AI content creation, prompt engineering, and workflow automation tools (e.g., generative AI platforms, content management systems with AI integration). Proven ability to develop and implement content strategies that leverage AI for personalization, delivery, and optimization. Practical knowledge of customer support processes and the ability to translate business needs into scalable semantic data solutions. Experience with Semantic Web technologies (RDF, OWL, SKOS), query languages (SPARQL), and ontology editing tools, with a clear understanding of how they power AI reasoning and knowledge graphs. Strong problem-solving capabilities, attention to detail, and the ability to work effectively across departments, balancing technical precision with practical application. Outstanding communication and storytelling skills for translating complex technical work into actionable insights for diverse stakeholders. Proficiency in data analysis and a strong understanding of user experience principles. Our cash compensation amount for this role is $157,000/yearly to $187,000/yearly in Denver & most major metro locations, and $185,000/yearly to $220,000/yearly for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Sourcing and Procurement Sr. Specialist | Acorns Acorns is seeking a Sourcing & Procurement Sr. Specialist to partner with internal stakeholders and manage end-to-end procurement activities. Reporting to the Director of Sourcing & Procurement, you'll drive strategy, negotiation, vendor management, contract reviews, and proposal analysis-primarily in Software, with additional exposure to Marketing, Services, and Infrastructure. You'll also have the opportunity to support leadership on key sourcing initiatives. You're right for the position if you thrive in fast-paced environments and can balance big-picture strategy with attention to detail. You're resourceful, solutions-oriented, and bring fresh ideas to complex challenges. A strong collaborator and negotiator, you take pride in your work, adapt quickly, and are committed to delivering results that raise the bar. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What You'll Do at Acorns Build expertise in Acorns' vendors, tools, systems, and procurement processes Streamline vendor onboarding/offboarding, maintain the vendor master list, and manage contract archives Oversee purchase requisitions, purchase orders, renewals, and termination notices to ensure timely execution Partner with stakeholders, Finance, and AP to align on budgets, resolve vendor/PO/invoice issues, and maximize cost efficiency Collaborate with GH UK to negotiate global vendor contracts and drive process improvements Identify opportunities to leverage AI in procurement workflows and led implementation efforts Create and maintain contract summaries, vendor scorecards, renewal reports, and risk committee reporting Serve as an administrator for procurement and contract systems (workflows, approvals, user permissions, updates) Coordinate vendor risk assessments, QBRs, and other critical vendor management activities Identify and address gaps in procurement policies, processes, and systems to drive continuous improvement What you will bring to Acorns: BS/BA in Business or related field 4+ years of experience in procurement, sourcing, vendor management, finance, consulting, technology, business development, partnerships, sales, or a related field Strong vendor management skills, including performance evaluation, contract negotiation, and procurement policy execution Ability to quickly build trust and collaborate across internal teams and external partners Project management expertise with a focus on resource planning, timelines, and delivering measurable results Solid understanding of commercial contracts, legal terminology, accounting principles, cost analysis, ROI, and Total Cost of Ownership Skilled at balancing multiple projects in a fast-paced environment, both independently and as part of a team Proficiency in Excel Workday and/or Zip experience is considered a plus Problem-solver with solution-oriented attitude Thirst for delivering game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $101,700 and $106,500/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: This isn't your typical legal internship. Gusto's Legal & Compliance (L&C) team is redefining what in-house legal looks like in the AI era and we're looking for a Legal Intern who's ready to help us build the future. Over the course of a 12-week hybrid summer program, you'll be embedded in a team that's not just providing legal support. We're pioneering new ways of working that blend legal excellence with cutting-edge technology. You'll gain hands-on experience across multiple disciplines from privacy and product counseling to commercial transactions and corporate governance while also exploring how AI and automation are transforming legal practice. If you're a 1L who's intellectually curious, tech-savvy, and driven to experiment at the intersection of law, innovation, and business, this is your opportunity to see what a modern legal career can look like. About the Team: Legal & Compliance partners with teams across Gusto to enable innovation, drive responsible growth, and guide Gusto through a dynamic regulatory environment. We're builders at heart using creativity, technology, and deep legal judgment to help shape how legal teams can operate smarter, faster, and more collaboratively. Every team member is an owner, and every project is a chance to make a lasting impact. Deadline to Apply: Friday, January 16th, 2026 Here's what you'll do day-to-day: Tackle real projects with real impact. Research, draft, and advise on topics spanning privacy, AI, advertising, employment, intellectual property, and product compliance. Work across disciplines. Partner with Product Counsel, Commercial Counsel, and cross-functional teams to translate complex legal issues into practical business guidance. Experiment and innovate. Help design, test, and refine AI-assisted workflows that make legal processes more efficient and intelligent. Build your craft. Develop your skills in legal research, writing, and contract drafting all while seeing how a world-class legal team operates in a fast-paced tech environment. Shape the future of legal operations. Contribute to innovation projects and help document best practices that push the boundaries of what a tech-forward legal team can achieve. Here's what we're looking for: Current 1L student at an accredited law school. Exceptional legal research, writing, and analytical skills. Curiosity about technology, AI, and how innovation can reshape legal work. Strong communication skills able to translate complex concepts for non-legal audiences. Highly organized with strong attention to detail. Collaborative, proactive, and eager to learn from a multidisciplinary environment. Must have U.S. work authorization; this role is not eligible for sponsorship. Our cash compensation amount for this role is $38.00/hr in Denver and $45.00/hr in San Francisco & New York. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: As a Senior/Staff Data Scientist supporting Gusto Retirement, you will play a crucial role in leveraging experimentation, statistical inference, and causal analysis to drive strategic decision making that contributes to the overall success of our organization. The ideal candidate is a trusted data storyteller with strong statistical and coding skills, and a passion for applying these skills to support the retirement financial platform product for Gusto's small business customers. In this role, you will work closely with our cross-functional teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our Gusto Retirement data to deliver insights and answer questions. You'll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto. Here's what you'll do day-to-day: Lead: Own ambiguous problems with an AI-native approach, design analysis frameworks, and introduce structure that scales across multiple product domains. Strategic Partnership: Collaborate with product managers, engineering leads, designers, and operations teams to proactively identify opportunities, align on strategy, and guide data-informed decision-making. Analytical Rigor: Apply advanced statistical methods, causal inference, and experimentation to surface drivers of product performance, separating signal from noise. Experimentation & Measurement: Design, analyze, and interpret experiments; leverage AI tools and workflows to ensure insights highlight trade-offs and limitations based on sample size and data quality. Execution: Deliver multiple high-impact projects, balancing trade-offs to maximize business value, and maintain clear expectations of deliverables and timelines. Communication: Present complex findings in a structured, compelling way to technical and non-technical stakeholders, fostering a data-informed mindset across the company. Operate with Agility: Drive progress with an adaptive and creative mindset to navigate and succeed in a dynamic environment where technologies and project scopes are constantly evolving. Scaling the Craft: Mentor other data practitioners, uplevel team best practices in experimentation, statistical modeling, and metric interpretation. Drive improvements in data quality, rigor, and adoption of better data capabilities across the org. Here's what we're looking for: 5 - 10 years of experience in Data Science at a product-focused software company Tactical SQL skills and experience with Python Must be comfortable learning new tools and pivoting quickly. Demonstrated comfort with ambiguity and an adaptive mindset in a constantly changing work environment Tangible experience integrating efficient AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights Proven ability to apply statistical methods, causal inference, and A/B testing experimental design to real business problems Excellent communication skills, with a track record of influencing cross-functional stakeholders and leadership Demonstrated experience leading large, technically complex projects with clear business impact A proactive, resilient problem-solver who independently structures ambiguous problems into actionable insights Passion for mentoring others and raising the bar for data science craft across the team Our cash compensation amount for this role is $135,320 to $189,900 annually in Denver & most major metro locations, and $163,830 to $202,050 annually for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: The Senior Manager, CX L&D Readiness is the architect of an AI-powered readiness ecosystem across all CX teams - including Customer Care, Benefits Operations, and Payroll Operations. You'll redefine how Gusto delivers readiness, integrating automation, adaptive learning, and data-driven coaching to accelerate time-to-proficiency, strengthen QA outcomes, and scale performance support across thousands of advocates. You'll architect Gusto's AI-Native Readiness strategy defining how GenAI, adaptive simulations, and predictive learning agents reshape skill development and performance support. You'll apply principles of data integrity, feedback loops, and Responsible AI to ensure learning at scale is both personalized and ethical. Here's what you'll do day-to-day: Advocate & Customer Experience Own readiness end-to-end, ensuring advocates are confident and competent as they transition from onboarding to production. Extend readiness into ongoing upskilling and reskilling, helping teams adapt as products, skills, and AI tools evolve. Partner with QA, WFM, and CX Operations to align readiness with performance metrics like QA scores, first-contact resolution, and handle time. Deploy AI-assisted coaching flows that identify learning gaps and surface “next best actions” for advocates and managers. Collaborate with Voice of the Customer and Process Improvement teams to identify friction points and build AI-informed interventions that improve both Gustie and Gustomer experiences. Learning Strategy & Execution: Design adaptive readiness journeys powered by AI adjusting practice sets, simulations, and job aids in real time based on performance data. Use predictive analytics and readiness dashboards to anticipate risk, target interventions, and optimize ramp time. Automate the content workflow: leverage AI to draft, version, and QA readiness materials, freeing designers and facilitators for high-impact work. Partner with L&D peers to create an AI-ready content structure (modular, tagged, and retrievable) that powers learning in the flow of work. Create evaluation plans for AI features that include accuracy checks, bias and safety reviews, and business impact metrics. Standardize readiness playbooks, curricula, and QA checkpoints across CX. Leverage AI agents and adaptive learning to deliver just-in-time support, personalized readiness interventions, and data-driven insights at scale. Own the experimentation pipeline for new AI-powered readiness features, using A/B testing and rapid iteration to measure improvements in time-to-proficiency (TTP) and QA performance. Establish standardized prompt design and retrieval practices to ensure high-quality, bias-mitigated outputs across readiness agents. Team Empowerment: Lead, coach, and develop a team of Readiness leaders (PEs) to operate as AI-native enablement professionals. Foster experimentation with AI tools from prompt-driven design to workflow automation anchored in data accuracy, ethical use, and business value. Build career paths and skill development opportunities within the team. Build psychological safety for innovation, encouraging iteration and visible learning around what works and what doesn't. Cross-L&D Collaboration: Partner with Instructional Design on aligning readiness content with curricula and create AI-ready content structures that improve retrieval quality. Partner with Facilitation & Programs to ensure a seamless hand-off between onboarding and readiness. Partner with Learning Strategy & Ops to measure readiness impact, build dashboards and review cadences that separate vanity metrics from true proficiency gains to inform CXLT-level decisions. Partner with Product and Engineering to support the adoption and continuous improvement of AI tools for customer facing employees. Share best practices and insights across the broader Gusto L&D community. AI and Automation: Treat AI as an amplifier of human enablement, not a replacement for it. Drive the roadmap for AI-powered delivery, QA augmentation, and learning automation from scoping pilots to scaling successful use cases. Establish rigorous evaluation criteria for AI use: accuracy, bias, safety, latency, and relevance. Partner with Security, Legal, and People Tech to ensure compliance and responsible data handling. Define metrics that prove business value faster ramp, reduced QA fallout, improved readiness survey scores, and higher retention. Implement and govern Responsible AI frameworks for readiness agents, including bias detection, accuracy audits, and opt-out pathways. Here's what we're looking for: 7+ years leading readiness, enablement, or L&D programs in a complex, high-growth environment. 3-6 years managing operations, technology, or enablement teams. Demonstrated success scaling AI-powered learning or workflow automation with measurable impact. Strong grounding in learning science, coaching, and adult development. Proven ability to connect learning initiatives to operational outcomes (QA, retention, ramp time, deflection). Expertise in using or managing AI tools for content generation, data synthesis, QA support, or adaptive learning. High data literacy and comfort building dashboards or working with readiness analytics. Ability to translate ambiguous opportunities into experiments with clear success criteria. Exceptional communication and stakeholder management across technical and non-technical partners. Familiarity with LLMs (e.g., GPT-based systems) and their applications in learning or operational workflows. Experience defining or applying Responsible AI frameworks - accuracy, bias, latency, and safety reviews. Comfort leading through change with clarity, empathy, and strategic focus. Travel to our Customer Experience Hubs and vendor sites (Denver, Las Vegas, Phoenix, Chicago, Manila, Guatemala City) is expected ~30% annually, increasing to 50% during peak hiring or program launches. Our cash compensation range for this role is $140,815 to $183,060 in Denver, Chicago & Phoenix. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. Submit your interest to join our Sales team! Gusto is seeking sales professionals who thrive in a fast-paced, consultative environment and are interested in being considered for future start dates in 2026. If you'd like to be considered for future opportunities with our team, please complete the form below and upload your resume. While start dates are still being determined for 2026, we'd love to connect! Does this sound like you? Apply below! About the Role: Gusto is seeking motivated, customer-centric professionals interested in being considered for future sales and onboarding opportunities in 2026. These roles are ideal for early-career sales talent who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed. As a member of our Sales or Onboarding teams, you'll own customer experience from first conversation through successful adoption-helping small businesses select Gusto and navigate their first steps with us. You'll handle inbound calls and chats while potentially engaging in some outbound outreach to prospective or current customers. Through empathy, problem-solving, and advisory selling, you'll make an immediate impact on how our customers experience Gusto from day one. Here's what you'll do day-to-day: Handle high-volume inbound calls, chats, and emails from customers or partners at various stages of their journey-from discovery to onboarding. Serve as a trusted advisor, helping small businesses or accounting partners select the right Gusto solutions for their needs. Support customers through the onboarding process to ensure a smooth and successful start. Demonstrate strong product knowledge and a commitment to ethical, customer-first selling. Maintain accurate notes and pipeline details in Salesforce to ensure excellent follow-through. Positions available in the future range levels. Here's what we're looking for: 1-3 years of experience in a sales or customer service role. Experience working in high-volume environments that include inbound and outbound calling. Proven success achieving or exceeding goals and maintaining strong customer relationships. A passion for consultative, solution-oriented selling and helping small businesses succeed. Comfortable using Salesforce or similar CRM systems. This posting represents a general talent pipeline that spans multiple levels within our Sales team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $20.00-$28.00 per hour. Please note that these positions do not include a commission structure. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (*************************************** Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visit ******************* Job Summary We are seeking a highly skilled Software Engineer to join our core Trading team. This is a critical role where you will be responsible for the engine of our global trading platform: the execution system. You will focus on building and optimising the high-throughput, low-latency services that connect us to the world's crypto exchanges and liquidity providers. You will design and build systems where performance, concurrency and reliability are crucial, directly impacting every trade our platform makes. What you'll be doing primarily: Designing, building and maintaining our core trading execution systems using Golang. Developing and managing high-throughput, low-latency connectivity to crypto exchanges and liquidity providers using REST, WebSockets and FIX protocols. Optimising code for high concurrency and minimal latency to ensure best-in-class trade execution and system performance. Enhancing our monitoring, alerting and observability stack for the execution platform to ensure system stability and rapid incident response. Collaborating on the architecture of our distributed, microservice-based trading system. Required qualifications: BSc or advanced degree in Computer Science, Engineering, or a related field, or equivalent experience. 3+ years of professional software engineering experience, with significant experience in Golang and/or C++ and Linux. Deep understanding and hands-on experience with real-time API protocols, particularly REST and WebSockets. Strong grasp of concurrent programming principles (e.g., multithreading, goroutines, channels) and experience building highly concurrent applications. A proven track record of working on low-latency, high-throughput, or performance-critical systems. Excellent problem-solving skills and the ability to work effectively in a fast-paced, cross-functional team. Fluent written and oral English skills. Bonus if you have: Direct experience with the FIX protocol. Experience with DeFi contracts and decentralised exchanges Experience in financial markets, especially crypto trading, HFT, or market making. A solid understanding of networking concepts (TCP/IP, UDP, gRPC) and their impact on application performance. Experience with message queues (e.g., Kafka, NATS) and distributed systems. Familiarity with containerisation and orchestration technologies (Docker, ArgoCD, Kubernetes, Nomad). What We Offer Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment. Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary. Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence. Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group. Development Opportunities: Access training and mentorship programs. Flexibility: Enjoy options to work from home, other locations, or adjust your hours. Inclusive Environment: Value and respect diverse perspectives. Our Benefits Annual bonus program based on individual, team and company performance. Home office stipend for a productive setup. Generous PTO, healthcare, and employee assistance programs. Engaging events and celebrations. Well-stocked office kitchen with a foodie culture. Join us to grow, innovate, and contribute meaningfully. Be part of our talented team! Visit our careers page for more exciting opportunities, if this role isnt the perfect fit. Salary: $140,000 + EEOC Employer We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams. Gusto is looking for an Indirect Channel Sales Analyst to optimize our analytics, strategy, and insight generation for our partner route to market. Gusto is highly invested in acquiring customers through its broader partner ecosystem and optimizing its sales motions to ensure the optimal partner and customer experience. In this role, your primary stakeholders will range from Revenue Operations to Sales Leadership and frontline sales. The Analyst will utilize data to drive actionable insights that enhance sales productivity, customer experience, and Gusto's overall acquisition targets. This role will report to the Head of Go-To-Market analytics, and partner closely with the Revenue Operations, Data Science, and Product teams. Here's what you'll do day-to-day: Stakeholder Partnership & Requirements Definition: Establish relationships with stakeholders to identify business needs, and scope and deliver data products that address those needs. Sales Forecasting & Performance Measurement: Build and maintain sales forecasts and define KPIs to measure business health and operational efficiency. Sales Productivity & Channel Insights: Utilize data to generate actionable insights that enhance sales productivity, including visibility into quota setting and attainment, incrementality of sales touchpoints, and channel penetration. Indirect Channel Strategy & Roadmap Delivery: Deliver against a long-term roadmap to support strategic success in Gusto's indirect acquisition efforts. Executive Insights & Thought Partnership: Serve as the primary owner of insights and a thought partner to sales leaders across the organization. Here's what we're looking for: Analytics Experience & Business Exposure: 5+ years of experience in an analytics role with exposure to business and finance stakeholders. SQL Proficiency (Required): Strong, hands-on SQL fluency required. Ability to confidently write clear, correct queries to answer business questions. SQL skills will be evaluated via a live SQL exercise. Data Visualization & Warehousing: Experience with data visualization and data warehousing technologies, including Tableau, Looker, and Snowflake. Modeling & Analytical Tooling: High aptitude and enthusiasm for solving complex business problems through modeling and analysis using tools such as Excel or GSuite. Autonomy & Execution: A proactive, autonomous problem-solver able to work independently with strong attention to detail, manage ambiguity, and navigate resource dependencies and timelines to optimal outcomes. Communication & Collaboration: Strong communication and collaboration skills, with the ability to distill technical or complex topics into clear, concise explanations for senior leaders and business stakeholders. Analytical Foundation: Education or equivalent work experience in an analytical discipline or related technical field. Our annual salary compensation range for this role is $160,000 - $180,000 in San Francisco & New York, and $132,200 - $148,000 in Denver, Atlanta, Las Vegas, and Phoenix. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role As a Sales Development Representative (SDR) on the Gusto 401(k) team, you will be the first point of contact for prospective customers exploring retirement benefits. You'll engage inbound leads, qualify opportunities, and leverage AI-powered tools to work efficiently and thoughtfully. This role is ideal for someone eager to build foundational sales skills in a high-growth, collaborative environment. About the Team The Gusto 401(k) Sales team helps small businesses offer meaningful retirement benefits by combining payroll and retirement into one seamless experience. We operate in an AI-native way, using technology to improve productivity, clarity, and customer understanding while maintaining a human-centered sales approach. Here's what you'll do day-to-day Engage inbound Gusto customers via phone, email, and AI-enhanced communication tools Conduct discovery conversations to understand customer needs and qualify opportunities Use AI to prioritize leads, personalize outreach, and recommend next best actions Partner with Account Executives to ensure high-quality opportunity handoffs Maintain accurate CRM records and leverage AI-driven insights in Salesforce Collaborate with teammates to refine sales strategies and AI best practices Here's what we're looking for 1-2 years of professional experience (internships included) Experience in customer-facing, sales, or business development roles preferred Strong written and verbal communication skills Comfort learning and using AI tools to improve efficiency and decision-making High ownership mindset with strong organizational skills Ability to collaborate in a supportive, inclusive team environment Our cash compensation amount for this role is targeted at $66,000 for OTE (90% base and 10% variable bonus) in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. Head of Sales Compensation - GTM Location: San Francisco, Denver, New York City, Atlanta, Phoenix, or Las Vegas. Candidates located in San Francisco, Denver, or NYC are expected to be in office two days a week. About the Role: As the Head of Sales Compensation at Gusto, you will be a key leader and strategic advisor to our Sales leadership teams, reporting into the Head of Revenue Operations. You will own the end-to-end strategy, design, and operationalization of all incentive compensation plans across our Sales organizations. This is a dynamic role where you'll apply your experience, analytical skills, and passion for sales to ensure our compensation programs are competitive, fair, and aligned with our ambitious growth objectives. You'll partner closely with leadership across Sales, RevOps, Finance, and People to successfully attract, motivate, and retain top talent. You will also directly lead a team of Sales Compensation Analysts. What You'll Do: Strategic Leadership & Execution: Act as a strategic thought partner to GTM/Sales and Finance leaders on incentive strategy and plan design. You'll not only develop a clear compensation vision but also possess the operational chops to execute on it. This includes rolling up your sleeves to troubleshoot issues, building robust operational mechanisms, and partnering with Sales Ops and other systems teams to solve problems as they arise. Program Ownership: Lead the full lifecycle of sales compensation, from annual and semi-annual planning and plan design (curves, components, weightings) to implementation (using platforms like Xactly and SFDC), training, and daily administration. Team Leadership: Empower a team of Sales Compensation Analysts, fostering a collaborative and high-performing environment. Operational Excellence: Drive efficiency and accuracy by documenting, optimizing, and automating processes for quotas, crediting, attainment reporting, and resolving disputes. Establish clear cadences for planning and reviews. Compliance & Governance: Design, implement, and monitor compensation process controls to ensure internal compliance and educate cross-functional partners on the rationale behind key business decisions. Performance & Analytics: Track and report on the effectiveness of compensation programs, monitoring key metrics such as budget adherence, error rates, and program ROI to ensure we're achieving desired outcomes. Cross-Functional Collaboration: Partner with GTM/Sales, Sales Ops, Finance, and People teams to enhance sales engagement and productivity through effective compensation, helping to recruit and retain the best talent. What We're Looking For: Experience: 10+ years of experience in sales compensation design and operationalization, with at least 3+ years in a leadership role within a SaaS environment. Analytical Skills: A dynamic leader with exceptional analytical abilities. You are just as comfortable leading the strategic design of a program as you are with the hands-on implementation and administration of daily processes. Technical Expertise: Proven experience in analyzing and optimizing compensation plans and processes. Proficiency with Salesforce (SFDC) and a compensation management tool like Xactly is required. Communication & Influence: A persuasive communicator who uses data to tell a story and back up recommendations. You can influence leadership, inspire team members to think big, and flex naturally between high-level strategy and rolling up your sleeves to get things done. Problem-Solving Mindset: You are passionate about sales and creatively find ways to make teams more productive. You thrive in high-growth, fast-paced environments where things move quickly and processes are constantly evolving. Adaptable & Detail-Oriented: You are hyper-organized with strong attention to detail. Effective stakeholder and project management are part of your core skill set. Our annual base salary compensation range for this role is $238,00 - 297,500 in San Francisco & New York, and $202,000 - $252,500 in Denver and most other remote locations. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

About the Role: As the Head of Revenue Analytics at Gusto, you will lead a critical function responsible for using data to measure, analyze, and optimize the drivers of our Go-to-Market revenue. Reporting to the Head of Revenue Operations, you will be a strategic partner to our GTM and Product teams, using a deep understanding of customer behavior and market trends to drive growth, retention, and profitability. You will lead a team of Gusties responsible for revenue forecasting, marketing analytics, and customer expansion insights, working cross-functionally with Sales, Marketing, Finance, Data, and Product to guide Gusto's growth strategy. The ideal candidate is an exceptional data leader who can balance strategic vision with hands-on analytical work - someone equally comfortable shaping forecasts at the executive level and rolling up their sleeves to build reports or run ad-hoc analyses when needed. What You'll Do: * Strategic Leadership: Develop and execute a comprehensive revenue analytics strategy that aligns with GTM's overall business goals. Partner with GTM and R&D leaders to provide the data and insights needed to make informed, data-driven decisions. * Forecasting & Planning: Lead the design and execution of revenue forecasts across acquisition, expansion, and retention. Provide Finance and GTM leaders with accurate, transparent, and actionable views of performance. * Marketing Analytics: Drive analysis of acquisition efficiency, ROI, attribution, and customer lifecycle value to optimize spend and guide strategic bets. * Customer & Retention Insights: Deliver churn, retention, and CLV analysis to inform strategies for engagement, upsell, and long-term profitability. * Insights and Recommendations: Conduct deep-dive analyses to identify revenue drivers and anomalies. Translate complex data into clear, actionable insights and recommendations for senior leadership and cross-functional partners. * Quota & Budget Alignment: Partner with Finance and GTM leaders to support quota setting, budget allocation, and performance tracking. * Data Products & Infrastructure: Build and scale datasets, dashboards, and tools that provide self-serve access to revenue insights while ensuring data quality and consistency. * AI-Driven Analytics: Evaluate and apply AI/ML techniques to enhance forecasting, attribution, and customer lifecycle modeling. Stay ahead of emerging AI tools that can drive efficiency and accuracy in revenue analytics. * Cross-Functional Collaboration: Serve as a critical partner to Sales Ops, GTM Analytics, Marketing Ops, and Finance in aligning data and insights across the funnel. * People Empowerment: Recruit, mentor, and develop a high-performing analytics team. Foster a culture of curiosity, analytical rigor, and operational excellence to deliver impact across the business. What We're Looking For: * 12+ years of experience in analytics, forecasting, or revenue strategy, with at least 5+ years in a leadership role. * Leadership with a Builder Mindset: A dynamic leader who inspires and develops teams while maintaining a "roll up your sleeves" attitude - able to step into the details when needed to build reports, run analyses, and troubleshoot. * Analytical Expertise: Strong analytical skills with expertise in data analysis and visualization tools (e.g., SQL, Tableau, Power BI). Experience with financial and marketing forecasting models. * SaaS/Growth Background: Proven track record of successfully building and leading analytics functions in a high-growth SaaS or technology environment. * Technical Skills: Familiarity with various data sources and technologies, including Salesforce, marketing automation platforms, and data warehouses. * AI Fluency: Awareness of how AI/ML is transforming analytics, with the ability to partner with data science and engineering teams to pilot and operationalize AI-driven approaches. Skilled at discerning when AI adds value and when traditional methods are more appropriate. * Business Acumen: Deep understanding of the entire customer lifecycle, from acquisition to retention, and how each stage impacts revenue. * Communication & Influence: Excellent communication and presentation skills with the ability to distill complex data into clear, actionable insights for both technical and non-technical audiences. Compensation Our annual base salary compensation range for this role is $201,200 - $251,500 in San Francisco & New York, and $171,200 - $214,000 in Denver. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: As a Staff Software Engineer on the Developer Productivity - Build Stability, you will be instrumental in shaping the developer experience for hundreds of engineers at Gusto. You will be part of the team that owns the broader CI ecosystem, focused on improving its performance, scalability, and reliability. Your work will directly impact how quickly we can deliver value to our customers by making our development and deployment pipelines faster and more efficient. This is a high-impact role for an engineer who is passionate about developer tooling and infrastructure. Crucially, you will also be exploring and implementing innovative ways to leverage Artificial Intelligence (AI) to further optimize our CI and related systems. You will collaborate closely with engineers across various teams to understand their needs and provide effective solutions, with a forward-thinking approach towards incorporating intelligent solutions. About the Team: The Build Stability team, part of the Developer Productivity organization, is at the heart of this mission, owning the Continuous Integration (CI) system that powers our development lifecycle. We are responsible for empowering our software engineers through consistent, reliable, and delightful build systems that maximizes engineering velocity and minimizes friction to shipping. Here's what you'll do day-to-day: You will manage, maintain, and evolve our core CI system, primarily centered around Buildkite, ensuring it can handle our growing engineering organization's needs. Champion AI-native patterns within the build and CI domain to increase developer efficiency and velocity. Dive deep into our build and test pipelines to identify bottlenecks. You'll implement solutions to drastically reduce build times and improve resource utilization. Design, implement, and maintain critical developer workflow tools like merge queues to ensure our main branch is always stable and developers can integrate their code reliably and efficiently. Own and enhance our systems for automatically detecting, quarantining, and reporting on flaky tests. Your work here will directly improve the reliability of our test suites and boost developer confidence in our CI system. Build robust tools and services that enhance developer workflows, improve observability into our build system, and automate manual processes. Partner with product engineering teams to understand their needs, provide support, and champion best practices for building and testing their services effectively. Proactively monitor the health of our CI platform, troubleshoot complex issues, and implement measures to prevent future failures, ensuring a stable foundation for all of Gusto's developers. Here's what we're looking for: 10+ years of software development experience Systems thinker with a strong ability to communicate effectively. Curiosity and ability to operate in an AI-native environment - integrating intelligence, automation, and experimentation to increase developer productivity through tooling and infrastructure enhancements. Comfortable with architectural thinking and delivering solutions through code. Experience with developer tooling for large engineering teams. Ability to work with colleagues as both customers and partners. Our cash compensation amount for this role is targeted at $175,000/yr to $195,000/yr in Denver & most remote locations, and $210,000/yr to $235,000/yr in New York, Seattle & San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Are you a tax credit expert with a passion for helping small businesses? Join our Tax Credits team and shape the future of tax credit software. Your talents will be instrumental in delivering an exceptional customer experience for small businesses uncovering lucrative tax credits. You'll work directly with taxpayers, develop processes that enable our customers and teams, and use your knowledge of credits & customer interactions to inform technology developments. This is an exciting opportunity to join a dynamic team and make a real impact on small businesses all across America. About the Team: The Tax Credits team is on a mission to democratize tax credits and grants. We aim to make access to tax credits and grants ubiquitous for SMBs & business advisors, ensuring every business receives the financial support they deserve to fuel growth, innovation and long-term success. The Tax Credits Operations team is a collaborative team who are passionate about tax credits. As a member of the Operations team at this stage in our journey, you will be a customer advocate and educator, simplifying a small business's experiences with tax credits. As a tax credits operator and expert, you'll have the opportunity to work directly on components of each customer's credit and use your experience to shape the direction of our product, process, and tools. Here's what you'll do day-to-day: Serve: Proactively & reactively resolve complex customer inquiries related to tax credits (e.g. R&D) Take ownership of customer outcomes, ensuring small businesses get great value out of the tax credits products that Gusto offers Educate: Educate yourself and others on tax credits, including R&D tax credits, 401K, WOTC, and other relevant incentives Operate: Roll up your sleeves and complete or quality control behind-the-scenes tasks (e.g. data review, calculations, uploads) that result in high quality credit forms and documents Develop: Create and inform solutions alongside the Tax Credits technical (EPDD) and service (ES, CX) teams Continuously improve and iterate on processes and approach Collaborate: Work with team members to find creative customer solutions that are compliant and sustainable Partner across teams to inform and build tax credits product, process, and tools Here's what we're looking for: Service: A minimum of 2 years in a customer-facing role, ideally at a technology, tax, or financial services company Tax or Tax Credits skills: A minimum of 2 years experience with tax, tax preparation, or tax credits. Audit experience is a bonus! Communication: You have strong experience communicating with customers, and are passionate about advocating on their behalf. You can break down complex concepts into concise and simple messages. Detail Orientation: You pay attention to details, take pride in your work, and understand how the quality of your work product quality impacts small business finances. Critical Thinking: You seek to understand the root cause of customer and process issues and are able to identify trends. You attempt to resolve trending issues with the appropriate level of urgency. Proactive Problem Solver: You are always looking for ways to improve processes, solve customer issues more efficiently, or prevent issues from popping up Systems Knowledge: You have supported a technical or complex product or service. You may have used ticketing tools (e.g. HubSpot, Salesforce) previously and you are able to leverage them to solve complex customer issues. Change Agent: Suggest, drive, and embrace changes and iterations. Seek opportunities to challenge and improve the status quo. AI: AI-forward mindset, with experience exploring and incorporating AI into how you work. Compensation: Our cash compensation amount for this role is $78,300 to $92,000/year in Denver, and $97,870to $115,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Head of Sales Compensation - GTM Candidates located in San Francisco, Denver, or NYC are expected to be in office two days a week. About the Role: As the Head of Sales Compensation at Gusto, you will be a key leader and strategic advisor to our Sales leadership teams, reporting into the Head of Revenue Operations. You will own the end-to-end strategy, design, and operationalization of all incentive compensation plans across our Sales organizations. This is a dynamic role where you'll apply your experience, analytical skills, and passion for sales to ensure our compensation programs are competitive, fair, and aligned with our ambitious growth objectives. You'll partner closely with leadership across Sales, RevOps, Finance, and People to successfully attract, motivate, and retain top talent. You will also directly lead a team of Sales Compensation Analysts. What You'll Do: * Strategic Leadership & Execution: Act as a strategic thought partner to GTM/Sales and Finance leaders on incentive strategy and plan design. You'll not only develop a clear compensation vision but also possess the operational chops to execute on it. This includes rolling up your sleeves to troubleshoot issues, building robust operational mechanisms, and partnering with Sales Ops and other systems teams to solve problems as they arise. * Program Ownership: Lead the full lifecycle of sales compensation, from annual and semi-annual planning and plan design (curves, components, weightings) to implementation (using platforms like Xactly and SFDC), training, and daily administration. * Team Leadership: Empower a team of Sales Compensation Analysts, fostering a collaborative and high-performing environment. * Operational Excellence: Drive efficiency and accuracy by documenting, optimizing, and automating processes for quotas, crediting, attainment reporting, and resolving disputes. Establish clear cadences for planning and reviews. * Compliance & Governance: Design, implement, and monitor compensation process controls to ensure internal compliance and educate cross-functional partners on the rationale behind key business decisions. * Performance & Analytics: Track and report on the effectiveness of compensation programs, monitoring key metrics such as budget adherence, error rates, and program ROI to ensure we're achieving desired outcomes. * Cross-Functional Collaboration: Partner with GTM/Sales, Sales Ops, Finance, and People teams to enhance sales engagement and productivity through effective compensation, helping to recruit and retain the best talent. What We're Looking For: * Experience: 10+ years of experience in sales compensation design and operationalization, with at least 3+ years in a leadership role within a SaaS environment. * Analytical Skills: A dynamic leader with exceptional analytical abilities. You are just as comfortable leading the strategic design of a program as you are with the hands-on implementation and administration of daily processes. * Technical Expertise: Proven experience in analyzing and optimizing compensation plans and processes. Proficiency with Salesforce (SFDC) and a compensation management tool like Xactly is required. * Communication & Influence: A persuasive communicator who uses data to tell a story and back up recommendations. You can influence leadership, inspire team members to think big, and flex naturally between high-level strategy and rolling up your sleeves to get things done. * Problem-Solving Mindset: You are passionate about sales and creatively find ways to make teams more productive. You thrive in high-growth, fast-paced environments where things move quickly and processes are constantly evolving. * Adaptable & Detail-Oriented: You are hyper-organized with strong attention to detail. Effective stakeholder and project management are part of your core skill set. Our annual base salary compensation range for this role is $238,00 - 297,500 in San Francisco & New York, and $202,000 - $252,500 in Denver and most other remote locations. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.