Gusto jobs - 111 jobs

At Gusto, we're on a mission to grow the small business economy. We manage payroll, health insurance, 401(k)s and HR so owners can focus on their craft. About the Role As the Head of Sales Compensation at Gusto, you will be a key leader and strategic advisor to our Sales leadership, reporting into the Head of Revenue Operations. You will own the end‑to‑end strategy, design and operationalization of all incentive compensation plans across our Sales organizations and lead a team of Sales Compensation Analysts. What You'll Do Strategic Leadership & Execution: Act as a strategic thought partner on incentive strategy and plan design; develop vision and execute. Program Ownership: Lead the full lifecycle of sales compensation - planning, design, implementation, training and daily administration. Team Leadership: Empower a team of Sales Compensation Analysts. Operational Excellence: Improve efficiency by documenting, optimizing and automating processes. Compliance & Governance: Implement compensation process controls and educate partners. Performance & Analytics: Track and report on program effectiveness. Cross‑Functional Collaboration: Partner with GTM/Sales, Sales Ops, Finance and People teams. What We're Looking For Experience: 10+ years in sales compensation design & operationalization; 3+ years in a leadership role within a SaaS environment. Analytical Skills: Strong analytical and strategic design abilities. Technical Expertise: Proficiency with Salesforce (SFDC) and Xactly. Communication & Influence: Persuasive communicator who uses data to tell a story and influences leadership. Problem‑Solving Mindset: Passion for sales and creative process improvement. Adaptable & Detail‑Oriented: Highly organized with stakeholder and project management skills. Compensation Annual base salary range: $238,000 - $297,500 in San Francisco & New York; $202,000 - $252,500 in Denver and other remote locations. Eligible for an annual variable cash bonus up to 20% and other benefits. Final offer depends on experience. Office Expectations On‑site location candidates will work from the office 2-3 days per week (or more depending on role). Non‑office days require a reliable internet connection. Equal Employment Opportunity Gusto is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, marital status, disability, veteran status or any other protected characteristic. Gusto considers qualified applicants with criminal histories in accordance with applicable law and provides reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: At Gusto, the People team is the foundation of everything we do. As the Head of Technical Recruiting, you will lead a critical engine for Gusto's growth that supports our world‑class Engineering organization, as well as Infrastructure, Data, Security, and AIT. You will be a strategic business partner to our VP+ Engineering leaders, heavily impacting Gusto's hiring strategy and ability to bring in world‑class talent at scale. This is a high‑impact leadership role where you will manage a team of 20 (FTEs and contractors), including two direct‑report managers. About the Team: The Technical Recruiting team is a dynamic, forward‑thinking group focused on identifying top‑tier talent through a blend of innovative sourcing and recruiting tools. We prioritize diversity‑focused hiring to foster an inclusive and equitable workforce, ensuring that all candidates have equal opportunities to thrive. As part of the Invite pod, we are committed to agility and continuous improvement, driving efficient, high‑impact hiring processes that support growth and innovation across the Engineering and AIT organizations. Here's what you'll do day‑to‑day: Empower a Team of Leaders: Empower and develop a team of 20, including directly managing two recruiting managers who support Gusto's technical hiring needs. Strategic Engineering Partnership: Partner with VP+ Engineering leaders on all aspects of the recruiting process, from defining high‑bar hiring profiles to aligning on long‑term growth goals. AI & Data Innovation: Review, select, and implement innovative AI‑driven tools and data‑informed strategies, including AI, to elevate how we attract top talent and increase recruiter productivity. Scale Hiring Strategies: Develop and implement strategies to ensure we continue to attract and retain technical talent that reflects the 400,000+ small businesses we serve. Top‑of‑Funnel Excellence: Innovate on top‑of‑funnel strategies to attract incredible technical talent, inclusive of employer brand, engineering community relations, and referrals. Data‑Driven Decision Making: Build and leverage data infrastructure to forecast capacity, shape sourcing strategies, and influence executive decision‑making with compelling insights. Here's what we're looking for: 12+ years of recruiting experience, with at least 6+ years in people management. Experience managing managers and leading large teams (15‑20+) in a high‑growth environment. Engineering Recruiting Expertise: A proven track record of building large‑scale engineering organizations; this is the most critical requirement for this role. AI & Data Fluency: Curiosity and proven ability to learn and apply AI‑driven tools to improve operational efficiency and recruiting effectiveness. Strategic Stakeholder Management: Experience working as a peer to VP+ technical leaders to influence hiring philosophy and strategy. Hands‑on Leadership: Thrives in the trenches with their team while setting clear strategic direction and modeling best practices. Our cash compensation amount for this role is $195,745/yr to $241,419/yr in Denver & most major metro locations, and $229,785/yr to $283,402/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. #J-18808-Ljbffr

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy . About the Role: Gusto's Data Science team leverages Gusto's rich dataset to guide product direction and decision-making. We operate full-stack, conducting analyses, prototyping and deploying predictive models and statistical tools both for internal use and for our customers. For this role, we are looking for a technical leader (an individual contributor) to drive machine learning and AI in the payment and risk domains. You will build a model-driven risk platform to provide a trusted environment for Gusto Ecosystem. You'll be working with an established team and seasoned payments and risk leaders in Engineering, Product, Design, Operation, Identity and Compliance. In this role, you'll work cross functionally to build Platforms that span the entire breadth of the Payments and Risk Stacks, and use ML and AI to build a world- class, high secure platform that safeguards our users' activities and money, and ensures unparalleled reliability. Here's what you'll do day-to-day: Build and deploy machine learning models to identify, assess and mitigate risks Responsible for driving research in the problem space, working with stakeholders to understand model requirements, developing the model from scratch, deploying the model alongside your engineering counterparts, and monitoring and maintaining the model's performance over time Partner with Engineering, Design, and Product counterparts in Payment and Risk to solve complex cross functional problems Develop scalable frameworks and libraries that enhance and contribute to the team's core analysis and modeling capabilities, including through the integration of LLMs to improve data processing, analysis, and insights. Identify new opportunities to leverage data to improve Gusto's products and help risk management team to understand business requirements and develop tailored solutions Present and communicate results to stakeholders across the company Here's what we're looking for: 8+ years of experience conducting statistical analyses on large datasets and deep domain knowledge in machine learning and artificial intelligence, including familiarity with Large Language Models (LLMs) and their applications. This could mean either a MS or PhD in a quantitative field with at least 5 years experience in a business environment, or BS or Data Science Bootcamp graduate with at least 8 years of experience working as a data scientist or a machine learning engineer in a business setting. Proven experience in credit risk modeling or fraud risk modeling using logistic regression, random forest, Xgboost or neural networks, along with a strong understanding of AI-based approaches and the potential of LLMs to enhance traditional models. Experience applying a variety of statistical and modeling techniques using Python, R or another statistical modeling language, as indicated by familiarity with many of the following techniques - predictive modeling, anomaly detection, ensemble methods, natural language processing (NLP, optional). Basic understanding of LLMs and their applications. Strong programming skills - comfortable with all phases of the data science development process, from initial analysis and model development to deployment Excellent communication skills - able to effectively deliver findings and recommendations to non-technical stakeholders in a clear and compelling fashion PhD or Masters plus equivalent experience in a quantitative field is a plus Experience in the Fintech industry is a plus Our cash compensation amount for this role is targeted at $225,000 - $285,000 for San Francisco, New York, and Seattle, $205,000- $255,000 in Los Angeles, $187,000 - $235,000 in Denver, and $200,000 - $250,000 CAD for Toronto, Canada. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Interested in building your career at Gusto, Inc.? 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A leading financial services company in Seattle is seeking a Tax Credits Operations expert. This role focuses on resolving customer inquiries regarding tax credits, educating small businesses, and improving processes. Ideal candidates have at least 2 years of customer-facing experience in technology or financial services. A detail-oriented, proactive problem solver is essential. The company offers competitive compensation and a collaborative workplace environment. #J-18808-Ljbffr

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Are you ready to elevate the design vision for how small businesses interact with their money? As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership. You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration. You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale. About the Team: The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself. We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems. Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale. Here's what you'll do day‑to‑day: Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC. Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk. Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity. Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability. Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist. Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys. Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health. Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy. Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar. Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization. Here's what we're looking for: 8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains. A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work. Proven ability to lead design direction, drive alignment, and influence cross‑functional partners. Experience designing for deeply technical systems, financial workflows, or other complex problem spaces. Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences. Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards. Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas. Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution. AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency. A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools. At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. #J-18808-Ljbffr

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Quality Assurance Engineer II (Banking) | Acorns Acorns is seeking a highly skilled and relentlessly customer-focused Quality Assurance Engineer II to be a QA champion for our core Banking offerings. This role will ensure that Acorns Banking products-including high-interest checking, high-interest emergency savings, check deposit, and paycheck deposit-are accurate, transparent, and instill trust and confidence with our customer base. You'll be embedded within the Banking Engineering team, reporting to the Quality Assurance Manager, and joining the broader Quality Assurance Engineering team. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: You will own the quality strategy and execution for our critical financial services, driving automated testing and continuous improvement within a Scrum-based Agile environment. Own the Quality Strategy: You will maintain existing test cases in the automation suite to ensure they are stable, available, and consistently run in alignment with organizational metrics. Drive Automation: Work to meet the goal of increasing strategic automation coverage to 50% across all test types (unit, snapshot, integration, e2e) within your first six months, highly encouraged to use agentic and generative AI technology to achieve efficiency and scale. AI-First Acceleration: Proactively explore, prototype, and implement AI and automation tools (e.g., test case generation, anomaly detection) to maximize testing efficiency, quality, and velocity. Share Knowledge: Document and evangelize AI/ML-driven wins and best practices across the entire QA team and wider Engineering organization to accelerate overall productivity and maintain our AI-first culture. Reduce Risk: Confidently identify problems and propose solutions, taking on projects that identify and mitigate risk while measuring software quality. Your success will be measured, in part, by an improvement in escape rate / reducing incidents. Technical Delivery: Design and deliver test plans for a significant component, set of features, or service within the Banking domain. This includes creating and executing test plans for complex test scenarios. Integrate CI/CD: You will contribute to the team's goal of fully adopting Acorns' Continuous Delivery (CD) strategy in the next six months. Cross-Functional Partnership: Partner heavily with Product Marketing and Data Analytics/Engineering teams to ensure comprehensive product testing and data integrity. Mentorship: After six months, you will be expected to formally mentor a QAE through an internal process or present banking domain knowledge to the wider QA team. Lead Emerging Tech: Collaborate on developing and assuring emerging technology in the banking space, helping to solve complex technical challenges for the team. What you will bring to Acorns: You are relentless in protecting our customers, curious, and ready to contribute to the new vision for Banking. 4-6+ years of software testing experience. 2+ years of dedicated experience in the Banking or Fintech domain. Proficiency in backend/API testing as a primary focus, utilizing TypeScript and GraphQL. Proficiency in Mobile testing (secondary focus), utilizing Kotlin/Espresso and Swift/XCUI. Automated testing experience across various types (unit, integration, e2e). Experience with at least one CI/CD platform: Harness, Spinnaker, GitHub Actions, or buildkite. Have worked in a Scrum-based Agile Development Model. Proficiency partnering with Engineering and Product teams. Hunger to deliver game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change Nice to Have: ISTQB or other certification is a plus. Web testing experience with Cypress. Experience with PNPM, TestRails, Docker/containerization, or Crypto/blockchain. You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 million dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $155,000 and $165,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit *****************

A leading HR technology firm located in San Francisco is looking for a Head of Technical Recruiting. In this high-impact role, you will lead a team of 20 and partner with top engineering leaders to shape hiring strategies that support growth. With an emphasis on fostering an inclusive workplace, you'll leverage innovative tools and data-driven insights to attract diverse technical talent. The position offers a competitive salary ranging from $229,785 to $283,402 annually in the Bay Area. #J-18808-Ljbffr

About the Role: We're looking for a GTM AI Agent Builder to design, operationalize, and scale the AI and automation foundations that make Gusto's revenue engine smarter, faster, and more human. This role sits at the intersection of Revenue Operations, AI systems, and GTM strategy - shaping how Gusto's Sales, Marketing, and Partner teams work in an AI-native future. You'll translate business problems into intelligent, scalable workflows that automate manual work, enhance decision-making, and accelerate growth. If you thrive on turning complex systems into elegant, measurable solutions - and want to define what AI-native selling looks like at scale - this is the role for you. About the Team: The Revenue Operations team is the connective tissue between strategy, systems, and execution across Gusto's Go-to-Market (GTM) organization. We enable Sales, Marketing, and Partnerships to operate efficiently, make data-informed decisions, and deliver exceptional experiences to customers and partners. As Gusto embraces an AI-first future, this team is building the infrastructure, workflows, and evaluation frameworks that power intelligent, high-performing GTM operations. You'll collaborate closely with RevOps, Data, BizTech, and GTM leadership to bring automation and AI to life across our revenue systems and processes. Here's what you'll do day-to-day: * Strategy & Roadmap: Develop and maintain the comprehensive GTM AI strategy and roadmap. This will encompass technology selection, critical business use cases (e.g., sales productivity, marketing personalization, customer support automation), and change management. * Execute: Design and deploy AI-driven workflows and agentic systems that automate manual GTM processes and improve sales productivity. * Drive cross-functional alignment: Partner directly with the CRO, RevOps, and GTM leaders to identify automation opportunities, align on trade-offs, and anchor AI investment decisions to measurable business outcomes. * Performance & Impact: Define and maintain evaluation frameworks that measure prompt reliability, latency, cost, and business impact (e.g., conversion lift, time saved) * Build the data and systems architecture connecting Salesforce, GTM tools, and Gusto's data warehouse to AI-powered insights and workflows. * Manage model and vendor selection processes and ensure flexibility to test, evaluate, and scale best-in-class AI tools. * Drive program management and change adoption, ensuring every AI initiative ships with clear ownership, training, and measurable outcomes. * Partner cross-functionally to scale reusable automation patterns and guardrails that make AI-enabled operations safe, efficient, and repeatable across teams. Here's what we're looking for: * 6-8 years of experience in Revenue Operations, Business Operations, or Product, ideally within high-growth SaaS or technology companies or 4-6 years in an earlier-stage AI-focused company. * Proven track record of designing and scaling operational systems or automation that improved productivity, accuracy, or revenue outcomes. * Comfortable experimenting with AI tools, agents, and automation workflows - strong intuition for where AI adds leverage, even without deep ML expertise. * Experience building or integrating across GTM systems (Salesforce, Gong, Outreach, data warehouses) and connecting insights to commercial impact. * Strong program management and prioritization skills - able to balance multiple cross-functional initiatives and drive measurable progress * Technical background is valued and a plus * Exceptional communication and stakeholder management skills - can translate technical concepts into clear narratives for GTM and exec audiences. * AI-native mindset: Curious, adaptable, and excited to shape how AI transforms the future of revenue operations. Our annual base salary compensation range for this role is $197,895 - $230,000 in San Francisco & New York, and $168,420 - $190,000 in Denver. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Gusto is seeking an experienced ontologist and taxonomist who will be a key collaborator in building next-generation, AI-powered knowledge systems, enhancing how knowledge is created, delivered, and experienced by our customers and internal teams (Gusties). You will design, implement, and maintain the semantic structures that train, guide, and give context to AI tools, ensuring our content is accurate and personalized. Your work will accelerate our mission to ensure each Gustie is AI native through key initiatives that scale the business. About the Team: This role is a strategic partner for leadership across Content, CX, Product Management, Engineering, and Data Science. You will be responsible for identifying, planning, and executing a roadmap that leverages AI for content automation and intelligent service delivery inclusive of creating AI agents to amplify efficiency, scale, and impact. You will collaborate with cross-functional teams to ensure our taxonomies and ontologies are the foundation of our AI content strategy, enabling enhanced data interoperability, automated content workflows, and sophisticated knowledge discovery. Here's what you'll do day-to-day: Lead Gusto's efforts in building an enterprise taxonomy and ontology management platform from RFP to implementation, focusing specifically on enablement for knowledge graph capabilities and integration with related semantic systems (Schema App, Neo4j, Cube, etc.) Design, develop, and maintain scalable taxonomies and ontologies that serve as the backbone for AI content generation, personalization, and retrieval systems. Create and implement intuitive taxonomy structures to train and fine-tune AI models, ensuring accurate, context-aware, and on-brand content delivery. Partner with Product, Engineering, Data Science, and Content teams to design and automate content workflows, integrating semantic models to power generative AI, content strategy, and intelligent automation. Establish governance frameworks for taxonomy, ontology, and AI-generated semantic data, providing guidance, training, and quality assurance to internal stakeholders. Analyze content performance and user interaction data to continuously refine and improve AI model outputs and semantic structures. Stay abreast of emerging trends in AI, particularly generative AI, large language models (LLMs), and semantic technologies, and incorporate cutting-edge methods to enhance Gusto's knowledge infrastructure. Here's what we're looking for: 8+ years of experience in taxonomy development and/or ontology design, with demonstrated experience applying these skills to AI-driven systems. Deep understanding of AI and machine learning principles, especially in relation to Natural Language Processing (NLP), generative AI, and Large Language Models (LLMs). Experience using AI/ML principles to inform taxonomy and ontology development and governance. Hands-on experience with AI content creation, prompt engineering, and workflow automation tools (e.g., generative AI platforms, content management systems with AI integration). Proven ability to develop and implement content strategies that leverage AI for personalization, delivery, and optimization. Practical knowledge of customer support processes and the ability to translate business needs into scalable semantic data solutions. Experience with Semantic Web technologies (RDF, OWL, SKOS), query languages (SPARQL), and ontology editing tools, with a clear understanding of how they power AI reasoning and knowledge graphs. Strong problem-solving capabilities, attention to detail, and the ability to work effectively across departments, balancing technical precision with practical application. Outstanding communication and storytelling skills for translating complex technical work into actionable insights for diverse stakeholders. Proficiency in data analysis and a strong understanding of user experience principles. Our cash compensation amount for this role is $157,000/yearly to $187,000/yearly in Denver & most major metro locations, and $185,000/yearly to $220,000/yearly for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: We are seeking a creative, experienced attorney who wants to apply their deep expertise in employment law (and co-employment issues) to help shape tech-forward products and services for small businesses. This is a unique opportunity to help build Gusto's Professional Employer Organization (PEO) offerings and drive Legal & Compliance cross-functional workstreams for one of Gusto's most strategic new business lines. In this role, you will move fluidly between providing front-line advice on Professional Employer Organization (PEO), Human Resource, and co-employment issues, and partnering with colleagues to ensure delivery of advice and counsel across all Legal & Compliance-related workstreams. You will be a key collaborator and primary point of contact for the PEO business teams. Success in this role will require an ownership mindset, experience driving major product launches, and a focus on curiosity, collaboration, flexibility, and a good sense of humor. Attorneys are expected to use AI tools to accelerate research and processes, synthesize insights, and refine positioning and content with speed and precision, while maintaining accuracy and consistency with legal best practices. About the Team: Gusto's Legal & Compliance team partners with product and engineering teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers through solution-focused counsel on legal and business risks. We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees. Each team member takes real ownership of their work and makes a meaningful impact every day. Here's what you'll do day-to-day: Provide front-line legal support to PEO product and operations teams. Drive legal and compliance workstreams and cross-functional collaboration for pre-launch milestones, compliance frameworks, vendor onboarding, and Go-to-Market readiness. Advise on risk, product design, features, and operational workflows; address compliance with employment, payroll, HR, licensing, and other requirements relevant to the PEO offering. Develop actionable guidance, templates, and internal training for PEO-related products. Partner cross-functionally and build consensus with Legal and Compliance, Product, Finance, and Operations teams. Create and maintain PEO-related compliance work-product to support internal compliance tracking and content creation processes. Here's what we're looking for: 7+ years of legal experience, including in-house experience at a technology company. Experience must include employment law, litigation, and product counseling. We have a strong preference for PEO experience. We encourage exceptional candidates without PEO experience to apply if they have a demonstrated ability to quickly acquire deep expertise in complex new legal domains. Deep experience providing pragmatic legal guidance on tech products and employment obligations. Demonstrated ability to build consensus and strong working relationships. A collaborative, solution-oriented mindset with a focus on progress and teamwork (no job is too big or too small). An eagerness to dive in, take ownership of projects, and manage work with accountability, while ensuring appropriate visibility and smooth escalation to senior counsel or other decision-makers. Experience using AI tools to deliver efficiency in your individual work and as essential components in the processes you develop and improve. JD degree and membership in a State bar with a current license to practice law. Our cash compensation amount for this role is between $177,000 - $208,000/year in Denver and $208,000 - $245,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Sourcing and Procurement Sr. Specialist | Acorns Acorns is seeking a Sourcing & Procurement Sr. Specialist to partner with internal stakeholders and manage end-to-end procurement activities. Reporting to the Director of Sourcing & Procurement, you'll drive strategy, negotiation, vendor management, contract reviews, and proposal analysis-primarily in Software, with additional exposure to Marketing, Services, and Infrastructure. You'll also have the opportunity to support leadership on key sourcing initiatives. You're right for the position if you thrive in fast-paced environments and can balance big-picture strategy with attention to detail. You're resourceful, solutions-oriented, and bring fresh ideas to complex challenges. A strong collaborator and negotiator, you take pride in your work, adapt quickly, and are committed to delivering results that raise the bar. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What You'll Do at Acorns Build expertise in Acorns' vendors, tools, systems, and procurement processes Streamline vendor onboarding/offboarding, maintain the vendor master list, and manage contract archives Oversee purchase requisitions, purchase orders, renewals, and termination notices to ensure timely execution Partner with stakeholders, Finance, and AP to align on budgets, resolve vendor/PO/invoice issues, and maximize cost efficiency Collaborate with GH UK to negotiate global vendor contracts and drive process improvements Identify opportunities to leverage AI in procurement workflows and led implementation efforts Create and maintain contract summaries, vendor scorecards, renewal reports, and risk committee reporting Serve as an administrator for procurement and contract systems (workflows, approvals, user permissions, updates) Coordinate vendor risk assessments, QBRs, and other critical vendor management activities Identify and address gaps in procurement policies, processes, and systems to drive continuous improvement What you will bring to Acorns: BS/BA in Business or related field 4+ years of experience in procurement, sourcing, vendor management, finance, consulting, technology, business development, partnerships, sales, or a related field Strong vendor management skills, including performance evaluation, contract negotiation, and procurement policy execution Ability to quickly build trust and collaborate across internal teams and external partners Project management expertise with a focus on resource planning, timelines, and delivering measurable results Solid understanding of commercial contracts, legal terminology, accounting principles, cost analysis, ROI, and Total Cost of Ownership Skilled at balancing multiple projects in a fast-paced environment, both independently and as part of a team Proficiency in Excel Workday and/or Zip experience is considered a plus Problem-solver with solution-oriented attitude Thirst for delivering game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $101,700 and $106,500/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. Submit your interest to join our Sales team! Gusto is seeking sales professionals who thrive in a fast-paced, consultative environment and are interested in being considered for future start dates in 2026. If you'd like to be considered for future opportunities with our team, please complete the form below and upload your resume. While start dates are still being determined for 2026, we'd love to connect! Does this sound like you? Apply below! About the Role: Gusto is seeking motivated, customer-centric professionals interested in being considered for future sales and onboarding opportunities in 2026. These roles are ideal for early-career sales talent who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed. As a member of our Sales or Onboarding teams, you'll own customer experience from first conversation through successful adoption-helping small businesses select Gusto and navigate their first steps with us. You'll handle inbound calls and chats while potentially engaging in some outbound outreach to prospective or current customers. Through empathy, problem-solving, and advisory selling, you'll make an immediate impact on how our customers experience Gusto from day one. Here's what you'll do day-to-day: Handle high-volume inbound calls, chats, and emails from customers or partners at various stages of their journey-from discovery to onboarding. Serve as a trusted advisor, helping small businesses or accounting partners select the right Gusto solutions for their needs. Support customers through the onboarding process to ensure a smooth and successful start. Demonstrate strong product knowledge and a commitment to ethical, customer-first selling. Maintain accurate notes and pipeline details in Salesforce to ensure excellent follow-through. Positions available in the future range levels. Here's what we're looking for: 1-3 years of experience in a sales or customer service role. Experience working in high-volume environments that include inbound and outbound calling. Proven success achieving or exceeding goals and maintaining strong customer relationships. A passion for consultative, solution-oriented selling and helping small businesses succeed. Comfortable using Salesforce or similar CRM systems. This posting represents a general talent pipeline that spans multiple levels within our Sales team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $20.00-$28.00 per hour. Please note that these positions do not include a commission structure. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Gusto is looking for highly skilled and motivated Data Scientists with extensive experience (7+ years) applying their expertise in a business environment. As a Staff Data Scientist, you will play a crucial role in leveraging experimentation, statistical inference, and causal analysis to drive strategic decision making that contributes to the overall success of our organization. The ideal candidate is a trusted data storyteller with strong statistical and coding skills, and a passion for applying these skills to help small businesses thrive. About the Team: In this role you will work closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our Payroll, Benefits, and HR data to deliver insights and answer questions. You'll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto. We have multiple senior roles open, each focused on a different area of our business. Here's what you'll do day-to-day: Lead: Own ambiguous problems, design analysis frameworks, and introduce structure that scales across multiple product domains. Strategic Partnership: Collaborate with product managers, engineering leads, designers, and operations teams to proactively identify opportunities, align on strategy, and guide data-informed decision-making. Analytical Rigor: Apply advanced statistical methods, causal inference, experimentation, and AI-assisted analytics to surface drivers of product performance, separating signal from noise. Experimentation & Measurement: Design, analyze, and interpret experiments; ensure insights highlight trade-offs and limitations based on sample size and data quality. Execution: Deliver multiple high-impact projects, balancing trade-offs to maximize business value, and maintain clear expectations of deliverables and timelines. Communication: Present complex findings in a structured, compelling way to technical and non-technical stakeholders, fostering a data-informed mindset across the company. Independence: Work with minimal guidance to prioritize, create, and deliver data science roadmaps, proactively resolving conflicts or misalignment across stakeholders. Scaling the Craft: Mentor other data practitioners, up-level team best practices in experimentation, statistical modeling, and metric interpretation. Drive improvements in data quality, rigor, and adoption of better data capabilities leveraging AI-native tools and workflows across the org. Here's what we're looking for: 7-10 years of experience in Data Science at a product-focused software company. Strong SQL skills and comfort with Python Proven ability to apply statistical methods, causal inference, AI tools, and experimental design to real business problems. Excellent communication skills, with a track record of influencing cross-functional stakeholders and leadership. Demonstrated experience leading large, technically complex projects with clear business impact. A proactive, resilient problem-solver who independently structures ambiguous problems into actionable insights. Passion for mentoring others and raising the bar for data science craft across the team. BS/MS/PhD in a quantitative field (Statistics, Economics, Computer Science, Applied Math, etc.) or equivalent industry experience. Our cash compensation amount for this role is targeted at $154,000/yr - $181,000/yr in Denver, $168,000/yr - $198,000/yr in Los Angeles, $186,000/yr - $225,000 for San Francisco, Seattle and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: This role requires a deep understanding of strategic planning, agile methodology, and program management, with an ability to unify priorities across diverse technical and operational functions. You will collaborate closely with leaders across all CXPI sub-teams, as well as Operations leaders, and CX as a whole, to own the intake, prioritization, sprint execution process, communication, and execution by driving efficiency and ensuring that all initiatives align with strategic CX goals. About the Team: As a Program Manager for Workforce Management (WFM) Programs, you will be a key leader within the CX Planning & Insights team, reporting to the Head of Strategy and Tool Administration. You will be responsible for leading and executing strategic programs focused on optimizing our workforce management capabilities, primarily leveraging the NICE WFM platform. Here's what you'll do day-to-day: Establish and manage the centralized intake process for new work across the Data, Quality, WFM, and Tool Administration sub-teams. Partner with leadership to prioritize the backlog, ensuring resource allocation focuses on the highest-impact initiatives aligned with CX goals. Lead and manage complex, cross-functional programs that span multiple CX teams. Oversee end-to-end delivery, ensuring projects are delivered on time, within scope, and meet business objectives. Act as the execution lead, facilitating agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) for the CXPI sub-teams to ensure a smooth and predictable delivery cadence. Serve as the central communication hub, providing clear, consistent, and transparent updates on program status, risks, and dependencies to stakeholders across all levels, including CX leadership and partner teams. Collaborate with cross-functional teams, including CX Operations, Planning, Scheduling, Intraday Management, Technology, and Analytics, to gather requirements, manage dependencies, and ensure successful program execution that directly benefits the WFM teams. Proactively identify, assess, and mitigate risks and issues that could impact the delivery of projects across the sub-teams. Manage complex dependencies between Data, Quality, WFM, and Tool Administration initiatives. Drive continuous improvement in program management, prioritization, and execution methodologies within the CXPI organization to increase team velocity and efficiency. Develop and maintain comprehensive program documentation, including roadmaps, program plans, status reports, and key decision logs. Here's what we're looking for: 7-10+ years of progressive experience in program management, agile delivery, or strategic operations, ideally supporting technical or analytical teams within a high-growth environment. Proven experience managing a cross-functional work intake and prioritization process for multiple sub-teams (e.g., Data, Engineering, Operations, or WFM). Deep understanding and practical experience with agile/scrum methodologies and a track record of successfully facilitating sprints and managing program backlogs. Exceptional program management skills, including planning, execution, risk management, and stakeholder communication for complex, multi-faceted initiatives. Strong ability to influence and build consensus across diverse technical and non-technical teams, including high-level cross-functional leadership. Excellent analytical and problem-solving skills with the ability to synthesize complex information from different sources (Data, Quality, WFM) into actionable execution plans. Proficiency in project management and agile tools (e.g., Jira, Asana, NotionAI). Experience in contact center operations or Workforce Management (WFM) environments is a strong plus. Our cash compensation amount for this role is $94,285/yr to $122,571/yr in Denver & most major metro locations, and $114,695/yr to $149,104/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

About the team Contractors play a huge role in our economy, and are becoming more prevalent every year. Contract work offers flexibility and self-sufficiency for workers, and hiring contractors helps small business owners scale quickly and access specialized skills. Our Contractors team helps small and medium business owners (SMBs) hire, manage, and pay domestic and international contractors. We also help contractors manage their client engagements and build their own thriving businesses. About the role As a staff product designer, you'll help bring our contractor products to maturity. You'll be the IC design leader across this area, leading foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows. As part of the cross-functional leadership team, you'll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones. Here's what you'll do day-to-day * Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement. * Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs. * Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows. * Champion awareness, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality. * Explore how technologies such as AI can improve customer workflows and enhance experiences. * Mentor and support fellow designers by offering mindful critique, sharing knowledge, and contributing to design community initiatives across Gusto. Here's what we're looking for: * 8+ years of product design experience with demonstrated impact in complex domains. * Proven ability to lead design direction at the product level and influence cross-functional partners. * Robust collaboration experience with partners in product, engineering, research, and data. * A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences. * Comfort translating ambiguity into clear design decisions and outcomes. * Well-developed communication skills with the ability to align teams around shared goals. * Experience or deep interest in exploring how emerging technologies such as AI can enhance customer experiences and design processes. Compensation Details At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

A modern financial technology company is seeking a Staff Applied AI and Machine Learning Engineer in Seattle. You will lead the development of machine learning models to enhance risk management within a primarily payments-focused environment. Ideal candidates have over 8 years of experience in data science, expertise in statistical analysis, and strong programming skills in Python or R. This role requires effective communication and collaboration across diverse teams, offering an opportunity to make a significant impact on product development. #J-18808-Ljbffr

About the Role As a Sales Development Representative (SDR) on the Gusto 401(k) team, you will be the first point of contact for prospective customers exploring retirement benefits. You'll engage inbound leads, qualify opportunities, and leverage AI-powered tools to work efficiently and thoughtfully. This role is ideal for someone eager to build foundational sales skills in a high-growth, collaborative environment. About the Team The Gusto 401(k) Sales team helps small businesses offer meaningful retirement benefits by combining payroll and retirement into one seamless experience. We operate in an AI-native way, using technology to improve productivity, clarity, and customer understanding while maintaining a human-centered sales approach. Here's what you'll do day-to-day * Engage inbound Gusto customers via phone, email, and AI-enhanced communication tools * Conduct discovery conversations to understand customer needs and qualify opportunities * Use AI to prioritize leads, personalize outreach, and recommend next best actions * Partner with Account Executives to ensure high-quality opportunity handoffs * Maintain accurate CRM records and leverage AI-driven insights in Salesforce * Collaborate with teammates to refine sales strategies and AI best practices Here's what we're looking for * 1-2 years of professional experience (internships included) * Experience in customer-facing, sales, or business development roles preferred * Strong written and verbal communication skills * Comfort learning and using AI tools to improve efficiency and decision-making * High ownership mindset with strong organizational skills * Ability to collaborate in a supportive, inclusive team environment Our cash compensation amount for this role is targeted at $66,000 for OTE (90% base and 10% variable bonus) in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Are you a tax credit expert with a passion for helping small businesses? Join our Tax Credits team and shape the future of tax credit software. Your talents will be instrumental in delivering an exceptional customer experience for small businesses uncovering lucrative tax credits. You'll work directly with taxpayers, develop processes that enable our customers and teams, and use your knowledge of credits & customer interactions to inform technology developments. This is an exciting opportunity to join a dynamic team and make a real impact on small businesses all across America. About the Team: The Tax Credits team is on a mission to democratize tax credits and grants. We aim to make access to tax credits and grants ubiquitous for SMBs & business advisors, ensuring every business receives the financial support they deserve to fuel growth, innovation and long-term success. The Tax Credits Operations team is a collaborative team who are passionate about tax credits. As a member of the Operations team at this stage in our journey, you will be a customer advocate and educator, simplifying a small business's experiences with tax credits. As a tax credits operator and expert, you'll have the opportunity to work directly on components of each customer's credit and use your experience to shape the direction of our product, process, and tools. Here's what you'll do day-to-day: Serve: Proactively & reactively resolve complex customer inquiries related to tax credits (e.g. R&D) Take ownership of customer outcomes, ensuring small businesses get great value out of the tax credits products that Gusto offers Educate: Educate yourself and others on tax credits, including R&D tax credits, 401K, WOTC, and other relevant incentives Operate: Roll up your sleeves and complete or quality control behind-the-scenes tasks (e.g. data review, calculations, uploads) that result in high quality credit forms and documents Develop: Create and inform solutions alongside the Tax Credits technical (EPDD) and service (ES, CX) teams Continuously improve and iterate on processes and approach Collaborate: Work with team members to find creative customer solutions that are compliant and sustainable Partner across teams to inform and build tax credits product, process, and tools Here's what we're looking for: Service: A minimum of 2 years in a customer-facing role, ideally at a technology, tax, or financial services company Tax or Tax Credits skills: A minimum of 2 years experience with tax, tax preparation, or tax credits. Audit experience is a bonus! Communication: You have strong experience communicating with customers, and are passionate about advocating on their behalf. You can break down complex concepts into concise and simple messages. Detail Orientation: You pay attention to details, take pride in your work, and understand how the quality of your work product quality impacts small business finances. Critical Thinking: You seek to understand the root cause of customer and process issues and are able to identify trends. You attempt to resolve trending issues with the appropriate level of urgency. Proactive Problem Solver: You are always looking for ways to improve processes, solve customer issues more efficiently, or prevent issues from popping up Systems Knowledge: You have supported a technical or complex product or service. You may have used ticketing tools (e.g. HubSpot, Salesforce) previously and you are able to leverage them to solve complex customer issues. Change Agent: Suggest, drive, and embrace changes and iterations. Seek opportunities to challenge and improve the status quo. AI: AI-forward mindset, with experience exploring and incorporating AI into how you work. Compensation: Our cash compensation amount for this role is $78,300 to $92,000/year in Denver, and $97,870to $115,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (*************************************** Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visit ******************* Job Summary We are seeking a highly skilled Software Engineer to join our core Trading team. This is a critical role where you will be responsible for the engine of our global trading platform: the execution system. You will focus on building and optimising the high-throughput, low-latency services that connect us to the world's crypto exchanges and liquidity providers. You will design and build systems where performance, concurrency and reliability are crucial, directly impacting every trade our platform makes. What you'll be doing primarily: Designing, building and maintaining our core trading execution systems using Golang. Developing and managing high-throughput, low-latency connectivity to crypto exchanges and liquidity providers using REST, WebSockets and FIX protocols. Optimising code for high concurrency and minimal latency to ensure best-in-class trade execution and system performance. Enhancing our monitoring, alerting and observability stack for the execution platform to ensure system stability and rapid incident response. Collaborating on the architecture of our distributed, microservice-based trading system. Required qualifications: BSc or advanced degree in Computer Science, Engineering, or a related field, or equivalent experience. 3+ years of professional software engineering experience, with significant experience in Golang and/or C++ and Linux. Deep understanding and hands-on experience with real-time API protocols, particularly REST and WebSockets. Strong grasp of concurrent programming principles (e.g., multithreading, goroutines, channels) and experience building highly concurrent applications. A proven track record of working on low-latency, high-throughput, or performance-critical systems. Excellent problem-solving skills and the ability to work effectively in a fast-paced, cross-functional team. Fluent written and oral English skills. Bonus if you have: Direct experience with the FIX protocol. Experience with DeFi contracts and decentralised exchanges Experience in financial markets, especially crypto trading, HFT, or market making. A solid understanding of networking concepts (TCP/IP, UDP, gRPC) and their impact on application performance. Experience with message queues (e.g., Kafka, NATS) and distributed systems. Familiarity with containerisation and orchestration technologies (Docker, ArgoCD, Kubernetes, Nomad). What We Offer Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment. Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary. Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence. Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group. Development Opportunities: Access training and mentorship programs. Flexibility: Enjoy options to work from home, other locations, or adjust your hours. Inclusive Environment: Value and respect diverse perspectives. Our Benefits Annual bonus program based on individual, team and company performance. Home office stipend for a productive setup. Generous PTO, healthcare, and employee assistance programs. Engaging events and celebrations. Well-stocked office kitchen with a foodie culture. Join us to grow, innovate, and contribute meaningfully. Be part of our talented team! Visit our careers page for more exciting opportunities, if this role isnt the perfect fit. Salary: $140,000 + EEOC Employer We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.