Senior Product Manager jobs at Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: We are looking for a seasoned Product Manager to lead and evolve our Order to Cash (O2C) systems and processes. This role will be pivotal in scaling our billing, cash reconciliation, collections, and revenue recognition functions. You will work cross-functionally with Finance, Engineering, Customer Experience, and Legal teams to deliver solutions that are scalable, efficient, compliant, and data-driven. You will also be expected to identify and leverage AI and automation opportunities to streamline repetitive tasks, enhance data quality, and support predictive decision-making within O2C. Here's what you'll do day-to-day: Own and evolve the O2C systems roadmap-aligning with Finance, Sales, and Product GTM goals Lead end-to-end system integration efforts between Salesforce, NetSuite, and other O2C tools Optimize and automate workflows for order processing, invoicing, cash reconciliation, collections, and revenue recognition Implement AI-driven enhancements such as predictive collections, invoice categorization, and anomaly detection for compliance Define and measure success metrics like time-to-invoice, DSO, and billing accuracy Ensure systems are SOX-compliant with appropriate controls, audit trails, and documentation Drive vendor evaluation and tool rationalization across O2C systems Here's what we're looking for: 8+ years of product management experience with ERP, finance systems, or fintech platforms Deep understanding of Order to Cash and revenue operations in a SaaS or subscription business Hands-on experience with tools such as Salesforce, NetSuite, Zuora, Stripe, or similar platforms Experience with SOX compliance and audit-prep for billing and revenue workflows Demonstrated ability to implement workflow automation and integrations at scale Strong analytical and problem-solving skills with a data-first mindset Familiarity with AI use cases in finance systems, such as NLP for contract ingestion, LLMs for billing support, or anomaly detection for audit flags Our cash compensation amount for this role is targeted at $135,000-$168,000/year in Denver, Chicago, Miami, Austin and Atlanta, $147,000-$184,000/year in Los Angeles, and $163,000- $204,000/year for San Francisco, Seattle and New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Remote 6 months Pay rate $70 to 75/hr The preference will be given to candidates nearest the Whippany, NJ area, as this is a possible right to hire role and if converted to full time, candidates would need to come onsite 2 days/week When working fully remote, they will need to align to UK hours (where Barclays HQ is). Candidates Should willing to work approx. 5am-2pm EST! For this TPO role, they made the distinction that they would like someone who has come up on the technical side of things (I'm thinking at least a networking security background, exposure to Zero Trust Architecture projects would be great and Zscaler specific would of course be even better) and then LEARNED the Project Management/Product Ownership/Agile world throughout their career is the type of profile they are looking for here Must Have: Expertise in the discovery and documentation of business requirements covering the desired outcome including capability roadmaps and high-level system design required for network security automation development, using Event Storming and User Story Mapping workshops. Deep expertise in network security technologies, particularly around Zero Trust Network Access (ZTNA), secure remote access, and modern secure access architectures like SASE. This includes strong practical knowledge of VPN technologies, network segmentation, and modern network defence paradigms (e.g., NAC, Zero Trust, SASE, Cybersecurity Mesh, advanced threat detection). Should be well versed in Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), cloud network security (AWS, Azure, GCP), and Firewall-as-a-Service (FWaaS), with a solid foundation in networking protocols like TCP/IP, DNS, BGP, and SD-WAN. Additionally, should have a clear understanding of DNS security, TLS, and core routing and switching concepts, all supporting secure and resilient access models. Strong experience in leading network engineering or network security teams operating under Agile ways of working driving continuous improvement, and ensuring efficient, secure delivery of network security services and platforms in a fast-paced environment. Proficiency in Agile Methodologies - Scrum/Kanban, backlog and workflow management and SRE specific reporting (MTTR, deployment frequency, SLO etc.) Nice to Have: Strong experience integrating secure access with identity and cloud platforms, leveraging tools like Azure AD, Okta, and Ping using SAML, OAuth2, and OpenID Connect. Should be familiar with security logging, telemetry, and SIEM integration, including tools like Splunk. Experience with automation via REST APIs and infrastructure-as-code tools (e.g., Terraform, Ansible). Adds value, particularly in streamlining policy enforcement and compliance. Experience with recognized security frameworks (NIST 800-207, ISO 27001, CIS Controls), demonstrating the ability to support governance, risk management, and audit readiness across heterogeneous environments. Experience in driving complex, transformational network security initiatives from conception through to enterprise-wide adoption, including securing stakeholder buy-in and investment. Outstanding communication, negotiation, and influencing skills to navigate a complex stakeholder landscape (including business leaders, technology peers, risk, compliance, and audit functions) and foster a culture of security-by-design.

Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles. Sign up now at ********************************************** and let the opportunities come to you. ____________________________________________________________ Responsibilities The Principal Product Manager, Ecosystem will: Collaborate with ecosystem developers to identify opportunities for accelerating USDC usage and adoption, with a high level of external engagement. Translate developer and ecosystem insights into actionable product initiatives, owning the product vision and roadmap from concept to launch. Conduct onchain data analysis to uncover emerging use cases, trends, and high-potential dApps. Stay at the forefront of blockchain technologies, synthesizing advancements such as ZK proofs, intents, chain abstraction, and EIPs. Define and continuously refine the developer and end-user experience for stablecoin applications. Lead cross-functional efforts across engineering, legal, data science, marketing, and business teams to bring new products to market. Qualifications The ideal candidate will bring: 10+ years of product management experience, with a proven track record of owning strategy for complex, commercial products. 2+ years of experience building in crypto, with strong knowledge of blockchain infrastructure, smart contracts, and decentralized applications. Deep familiarity with stablecoin use cases across DeFi, wallets, bridges, and consumer crypto products. Active engagement with the crypto ecosystem, including reading EIPs, experimenting with dApps, and participating in community discussions. Strong technical fluency, ideally with a background in computer science or engineering. Strong analytical skills and comfort working with data. Demonstrated ability to influence cross-functional stakeholders and executive leaders. ____________________________________________________________ Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles. Sign up now at ********************************************** and let the opportunities come to you.

Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles. Sign up now at ********************************************** and let the opportunities come to you. ____________________________________________________________ Responsibilities The Principal Product Manager, Ecosystem will: Collaborate with ecosystem developers to identify opportunities for accelerating USDC usage and adoption, with a high level of external engagement. Translate developer and ecosystem insights into actionable product initiatives, owning the product vision and roadmap from concept to launch. Conduct onchain data analysis to uncover emerging use cases, trends, and high-potential dApps. Stay at the forefront of blockchain technologies, synthesizing advancements such as ZK proofs, intents, chain abstraction, and EIPs. Define and continuously refine the developer and end-user experience for stablecoin applications. Lead cross-functional efforts across engineering, legal, data science, marketing, and business teams to bring new products to market. Qualifications The ideal candidate will bring: 10+ years of product management experience, with a proven track record of owning strategy for complex, commercial products. 2+ years of experience building in crypto, with strong knowledge of blockchain infrastructure, smart contracts, and decentralized applications. Deep familiarity with stablecoin use cases across DeFi, wallets, bridges, and consumer crypto products. Active engagement with the crypto ecosystem, including reading EIPs, experimenting with dApps, and participating in community discussions. Strong technical fluency, ideally with a background in computer science or engineering. Strong analytical skills and comfort working with data. Demonstrated ability to influence cross-functional stakeholders and executive leaders. ____________________________________________________________ Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles. Sign up now at ********************************************** and let the opportunities come to you.

Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions. We are seeking a dynamic and results-driven Product Manager to join our team. The ideal candidate will have hands-on experience within the broader digital media, adtech, or martech landscape-ideally with exposure to influencer marketing or paid social. This role requires a proven track record of managing customer-facing products and features, with the ability to thrive in a fast-paced, start-up environment and juggle multiple products simultaneously. The successful candidate will bring deep experience leveraging AI to streamline product operations and ideation, and will excel at cross-functional communication and collaboration across teams. Key Responsibilities: Product Ownership: Lead the end-to-end lifecycle of customer-facing products, from ideation and requirement gathering to launch, optimization, and sunset. Market Research: Conduct competitive analysis and gather insights to inform product strategy and identify new opportunities within the digital media, adtech, and influencer marketing ecosystems. Cross-Functional Collaboration: Work closely with engineering, design, sales, and marketing teams to ensure alignment on product goals, priorities, and execution. Feature Development: Prioritize and define product features that align with customer needs and business objectives. Create detailed product specs, user stories, and wireframes. Customer Focus: Engage with users to gather feedback and continuously improve the product experience. Serve as the voice of the customer in product planning and decision-making. AI-Driven Product Innovation: Leverage AI tools and frameworks to optimize workflows, enhance ideation, and improve product decision-making and operational efficiency. Roadmap Management: Maintain a product roadmap that aligns with company goals and communicates this vision effectively across the organization. Data-Driven Decisions: Utilize data analytics to track product performance, measure success against KPIs, and iterate on product features to drive continuous improvement. Agility: Thrive in a fast-paced environment with the ability to manage multiple products simultaneously, quickly pivoting when necessary to meet evolving business needs. Qualifications: Experience: 2-4+ years as a Product Manager within the digital media, adtech, martech, or related domains. Experience in influencer marketing or paid social is a strong plus. Industry Knowledge: Solid understanding of customer-facing digital products, advertising ecosystems, and performance-driven product development. AI Fluency: Experience applying AI or automation tools to enhance product operations, ideation, or customer experiences. Start-Up Experience: Proven ability to work in a high-speed, start-up environment where adaptability and resourcefulness are key. Technical Skills: Familiarity with product management tools (e.g., JIRA), wireframing tools (e.g., Figma), and a good understanding of software development processes. Communication: Exceptional verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively across teams and stakeholders. Customer-Centric: Deep passion for understanding customer needs and translating them into compelling product features and experiences. Education: Bachelor's degree required. Social Native Perks: One of the best perks of Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people who are eager to take ownership of exciting projects and be a part of building something great. Attractive health, dental, and vision insurance coverage Competitive compensation 401(k) Retirement Plan Unlimited Vacation Policy

Optomi, in partnership with leader in the telecom industry, is seeking an experienced and strategic Product Manager to lead the implementation, adoption, and optimization of CJA (Customer Journey Analytics) as part of our marketing technology transformation. This role is responsible for enabling cross-channel customer journey orchestration and real-time personalization through Adobe's platform. You'll work closely with marketing, data, and technology partners to translate business goals into scalable capabilities that drive customer engagement. Product Strategy & Roadmap Define and own the product vision and roadmap for CJA Translate marketing and business objectives into clear, actionable platform requirements. Prioritize and manage feature delivery in partnership with stakeholders across marketing, data, and technology. Collaborate with leadership to align CJA capabilities with the broader personalization and customer experience strategy. Implementation & Platform Enablement Lead the enablement, onboarding, and configuration of CJA Partner with data modeling, systems administration, and marketing operations teams to ensure seamless integration and data flow. Work with Adobe consultants and internal teams to design scalable architectures and use cases. Define onboarding requirements for vendors and external partners to ensure proper platform usage. help those to optimize cross-channel customer journeys that deliver personalized, timely, and relevant experiences. Collaborate with decisioning and data teams to implement real-time decisioning and targeting capabilities. Develop frameworks for journey testing, optimization, and performance measurement. Enable marketing teams to activate and iterate on journeys within the platform. Cross-Functional Leadership Act as the bridge between marketing strategy and technical execution. Partner closely with project management, data, IT, and marketing teams to ensure coordinated delivery. Communicate progress, priorities, and dependencies clearly to stakeholders. Work with analytics partners to ensure journey data is captured, modeled, and visualized to measure success. Use insights to refine personalization strategies and inform future roadmap priorities. What You'll Bring 3-7 years of experience in product management, ideally in MarTech, AdTech, or marketing automation platforms. Hands-on experience or strong familiarity with Customer Journey Analytics (CJA) Deep understanding of cross-channel customer journeys, personalization frameworks, and decisioning logic. Experience partnering with marketing, data, and IT teams to deliver complex technology projects. Proven ability to translate business goals into product capabilities and roadmaps. Excellent stakeholder management, problem-solving, and communication skills. Comfort working in a matrixed environment with multiple priorities and dependencies. Nice to Have: Customer Journey Analytics (CJA). Familiarity with customer data platforms (CDPs), identity resolution, and real-time event streaming. Background in data-driven marketing, marketing automation, or personalization strategy.

Product Manager (CJA): Hybrid in Dallas, TX (preferred) OR Los Angeles, CA Optomi, in partnership with a global leader in digital customer engagement, is seeking a Senior Customer Journey Analytics Strategist to lead the enterprise-wide enablement, integration, and optimization of Adobe Customer Journey Analytics (CJA). This is a strategic, high-visibility role supporting a major MarTech modernization initiative and helping an enterprise unlock cross-channel customer insights using Adobe Experience Platform and CJA. This is NOT a hands-on dashboard/reporting role - it is strategy, governance, enablement, and cross-functional leadership. Responsibilities: Serve as the enterprise's primary authority on Adobe Customer Journey Analytics (CJA) capabilities, roadmap, and best practices. Translate marketing, CX, and business objectives into actionable CJA use cases, analytics frameworks, and measurement strategies. Partner with data engineering, MarTech, CRM/CDP teams, and external vendors to define data requirements, ingestion workflows, identity strategies, and integrations. Enable seamless data flows between AEP, CRM, CDP, analytics platforms, customer service systems, paid media, and API-driven tools. Lead cross-functional collaboration with marketing, analytics, engineering, and product teams to align priorities, onboard vendors, and activate capabilities. Troubleshoot platform, integration, and configuration issues alongside internal and external stakeholders. Train business teams on CJA dashboards, attribution, segmentation, insight development, and best practices. Establish governance frameworks, repeatable processes, standards, and documentation for CJA analytics and reporting. Support the organization as it transitions from legacy reporting tools to Adobe CJA. Provide strategic input on Adobe Experience Cloud capabilities as the organization evaluates platform decisions between Adobe and Salesforce. Must-Have Qualifications: Strong hands-on expertise with Adobe Customer Journey Analytics (CJA) and/or Adobe Experience Platform (AEP). Deep understanding of data flows, identity stitching, integrations, APIs, and MarTech ecosystems (technical fluency, no coding required). Experience enabling enterprise analytics or customer journey platforms across multiple teams. Ability to translate business requirements into technical and data requirements for delivery teams. Experience collaborating with marketing, analytics, engineering, data modeling teams, and product owners. Strong communication, stakeholder alignment, and cross-functional leadership skills. Background in product ownership, analytics strategy, or MarTech platform enablement is highly preferred. Why This Role Is Exciting: Support one of the most high-visibility digital transformation initiatives within a large enterprise! Play a key role in enabling both Customer Journey Analytics and Journey Orchestration capabilities! Influence the organization's MarTech roadmap! Partner cross-functionally with product managers, data modelers, systems admins, marketing teams, and engineering! Help build an enterprise-wide analytics foundation that will shape how the business understands and engages customers! Work onsite in a collaborative hybrid model in Dallas or Los Angeles!

Title: Product Manager I Type: Contract Our client is seeking a Product Manager I who will be responsible for identifying and creating product requirements and taking ownership from initial concept through delivery. This role will support network technicians, providing requirements and working with stakeholder and dev teams to support features and enhancements in the product suite. Key Accountabilities: Gather requirements from business stakeholder groups and end users. Work with business stakeholder groups to align on policy and process to support ideal customer interactions and standardization of overall process design. Identify and procure all relevant content that will support the new experience. Leverage requirements from stakeholder groups; create overall end-to-end process design documentation that outlines "as is” current state business processes as well as "to be” future state business processes. Determine ideal user experience within the context of task completion for maximum operational efficiency. Craft appropriate messaging and content within each step in a Path, accounting for interaction elements and end user actions. Understand and deliver appropriate context that is agnostic for assisted and unassisted channels. Work across functional groups and stakeholder groups to deliver process flows into end user application. Optimize and track performance post-launch to influence business benefits. Required Skills: Ability to understand existing processes and how they will impact the end customers and ability to create new approaches. Ability to understand customer behavior and ability to translate that into product requirements. Ability to dive deep into technical considerations as needed. Ability to work closely with large organizations and cross-functional teams. 0-3 years of experience needed.

InsideBoard AI - New York City (Hybrid: in-person + remote days) Full-Time | Customer-Facing | Enterprise Delivery InsideBoard AI is a fast-growing SaaS startup pioneering a new category: the AI-powered Success & Performance Platform. After strong success across Europe, we're accelerating our U.S. expansion - scaling rapidly across Automotive, Manufacturing, Retail, Energy & Utilities, Field Service, and more. Our platform integrates KPIs, coaching plans, AI assistants (IRON), digital communities, and workflow activation directly into enterprise CRM ecosystems. We help some of the world's largest companies drive performance, adoption, and operational excellence at scale. We're now strengthening our U.S. Professional Services team with a senior, strategic consultant who can operate at the intersection of customer success, advisory, consulting, and program delivery. Role Overview We're hiring a Proxy PO - Success Management & Advisory to support one of our largest global enterprise programs (anonymous Fortune 50). This is a high-impact, client-facing role that blends: Consulting Program & Portfolio Management SaaS Activation & Change Enablement Data, KPIs, Coaching & Performance Expertise Cross-BU Orchestration You will serve as the central bridge between customer leadership, business unit champions, and InsideBoard AI's delivery teams. Your mission is to prepare, engage, and sustain the customer's organization, ensuring the platform is adopted, optimized, and delivering measurable value across dozens of teams. Key Responsibilities 1. Strategic Engagement & Leadership Alignment Centralize business needs and strategic priorities from customer leadership. Translate high-level initiatives into structured Success Plans, KPIs, coaching flows, and activation roadmaps. Act as a trusted advisor on value realization, operational excellence, and performance frameworks. 2. Champion Engagement & Enablement Onboard, mobilize, and manage BU champions across 50+ business units. Drive clarity, capability-building, and cross-BU alignment. Build long-term relationships and ensure customer autonomy grows over time. 3. Success Management & Advisory Lead the Prepare → Engage → Sustain lifecycle across business units. Analyze performance across digital success communities and identify business opportunities. Co-create coaching plans, success campaigns, KPI configurations, and activation workflows. Provide expert guidance to ensure the customer leverages the full value of InsideBoard AI. 4. Design Authority & Governance Serve as the design authority validating that platform usage aligns with best practices and product intent. Ensure strategic and technical coherence across design, build, validation, and optimization cycles. Maintain visibility into all key decisions and operational outcomes to anticipate risks and guide proactively. 5. Campaign & Configuration Support Support or lead the creation of performance campaigns, KPI frameworks, coaching plans, and community activation content. Monitor performance, identify friction points, and define corrective action plans. 6. Backlog Management & Prioritization Centralize cross-BU feedback, business needs, and operational requirements. Translate these into a structured backlog with priority scoring and impact evaluation. Partner with product, engineering, and advisory teams to drive continuous improvement. 7. Run Governance & PMO Leadership Orchestrate run-phase governance across business units. Manage rituals, communication flows, adoption tracking, and cross-BU reporting. Ensure consistent, predictable, high-quality operations. 8. Drive Customer Autonomy Build frameworks, playbooks, and enablement models that empower the customer to operate independently. Reduce reliance on professional services over time by developing internal expertise across customer teams. Qualifications Required 5-10+ years in consulting, customer success, digital transformation, or enterprise SaaS programs. Strong experience interacting with senior customer stakeholders (C-level). Proven success driving adoption, performance, or operational excellence in large organizations. Strong skills in KPIs, analytics, coaching/enablement programs, or CRM-driven workflows. Ability to operate in a multi-BU, multi-stakeholder enterprise environment. Exceptional communication, synthesis, and executive storytelling abilities. Experience with Salesforce, Dynamics, ServiceNow, or similar enterprise ecosystems. Nice to Have Background in large contact center transformations, field service operations, sales enablement, or enterprise L&D. Experience with AI-based tools or digital adoption platforms. Familiarity with operational KPIs, coaching models, or success frameworks. What Success Looks Like Champions feel guided, empowered, and aligned across all business units. The customer sees measurable improvements in adoption, KPIs, and performance. Governance rituals run smoothly and autonomously. Success campaigns, coaching plans, and KPI designs are consistent and high-quality. The customer becomes increasingly independent, thanks to your structure, clarity, and enablement. You become a strategic advisor trusted by leadership on both sides.

Fuego is redefining dance footwear with sneakers built for dance and everyday life - combining style, performance, and comfort in every step. We're growing fast and looking for a Product Manager who can bridge creativity and execution - managing the product lifecycle from concept to launch. What You'll Do Help set the product strategy - vision, roadmap, and positioning for Fuego's global footwear and accessories line. Support the entire product lifecycle - from concept to launch. Manage and guide the design team, ensuring creative direction aligns with brand identity and production feasibility. Translate brand strategy and consumer insights into actionable product roadmaps. Oversee sampling, materials, costing, and timelines with suppliers. Partner cross-functionally with operations, marketing, and e-commerce to plan product drops and campaigns. What We're Looking For 4-6 years of experience in product management or footwear design/development. Strong understanding of footwear construction, materials, and manufacturing. Experience managing or collaborating closely with design teams. Highly organized and detail-oriented. Passion for dance, fashion, or footwear. Why Fuego Shape the future of a fast-growing global lifestyle brand. Work in a creative, collaborative, and entrepreneurial team culture. Competitive compensation package, benefits, and - of course - free shoes! The opportunity to bring visionary footwear to life, from concept to reality.

Reports to: CFO FLSA Status: Exempt Summary/Impact: The Senior Director of Product Strategy & Ecommerce is a critical cross-functional leader responsible for defining, executing, and optimizing the company's product and digital commerce strategy. This role owns the end-to-end product lifecycle-from concept to go-to-market-and ensures that both physical and digital experiences drive growth, profitability, and brand equity. You will partner closely with Design, Development, Marketing, and Technology teams to build an integrated roadmap that connects product performance with ecommerce excellence. The ideal candidate combines creative vision with analytical rigor and thrives at the intersection of product, brand, and consumer experience. Key Responsibilities Product Strategy Lead development and execution of the overall product strategy, including product intent, attribution, and performance tracking. Build and maintain the Product Line Plan for both seasonal and core collections. Develop clear Product Briefs aligned with brand strategy, financial goals, and consumer needs. Own the Marketing Brief process-defining required levels of support, investment, and storytelling across channels. Establish and maintain the Product Launch Calendar & Cadence to align with business objectives. Set and monitor Gross Margin Targets and drive performance through pricing and assortment decisions. Conduct ongoing competitive landscape analysis to inform product and pricing strategies. Develop and execute a Pricing Strategy that maximizes profitability and market relevance. Partner with Design & Development on the Innovation Roadmap to bring new products to market. Co-lead the Inventory Investment & Buy Strategy with Planning. Collaborate with Brand & Design to define and refine target consumer profiles. Align with Marketing & Ecommerce on the Promotional Calendar to balance brand storytelling and revenue goals. Participate in fittings and product reviews to ensure product execution meets brief intent and KPIs. Oversee sample management needs for go-to-market and marketing purposes. Ecommerce Lead development of the Ecommerce strategy and forecast revenue targets across channels. Define and optimize landing page architecture, ensuring alignment with brand and performance goals. Own and implement the SEO strategy to drive organic traffic and visibility. Build and manage an A/B testing roadmap to improve conversion and user experience. Develop and maintain the site roadmap across key surfaces (Upper Funnel, Home Page, Landing Pages, PDPs). Own content and copy needs, ensuring storytelling and product information drive engagement and sales. Analyze ecommerce performance metrics (Conversion, Traffic, AOV, UPO, ASP, Return Rate, Bounce Rate, etc.) and report insights to leadership. Conduct user research, session tracking, and journey mapping to identify friction points and opportunities. Lead a direct report responsible for product setup, merchandising, campaign management, and site content execution. Partner with Marketing to manage the Digital P&L, optimizing revenue, spend, and profitability. Collaborate with Technology to guide the digital product lifecycle, from ideation to launch of site features and functions. Align with Marketing & Merchandising on the Promotional Calendar for campaigns and activations. Contribute to CRM strategy, ensuring seamless landing page flow and consumer engagement. Inform performance marketing and influencer strategies to enhance product storytelling and conversion. Requirements/Skills: 10+ years of progressive experience in product strategy, ecommerce, or merchandising within consumer goods, fashion, or lifestyle brands. Proven track record of driving revenue and margin growth through product and digital strategies. Deep understanding of ecommerce metrics, UX principles, and conversion optimization. Strong financial acumen, including experience managing P&Ls and gross margin targets. Exceptional cross-functional leadership and communication skills. Strategic thinker with the ability to execute tactically in a fast-paced environment. Experience leading and developing teams. Proficiency with ecommerce platforms (e.g., Shopify Plus, Salesforce Commerce Cloud) and analytics tools (e.g., Google Analytics, Looker, Tableau). Success in This Role Looks Like A cohesive and data-driven product line strategy that balances creativity, performance, and profitability. A highly optimized ecommerce experience that converts traffic efficiently and tells the brand story effectively. Strong alignment between Product, Marketing, Design, and Technology teams through shared roadmaps and KPIs. Consistent achievement of margin and revenue targets through strategic pricing, inventory management, and digital activation. Compensation for California applicants is $175,000 - $200,000.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: Product Manager, Patient Communications This role is within our team that owns the strategy and execution of Luma Health's Patient Communications portfolio-Reminders & Recalls, Navigator (AI Agent), and Broadcast-to reduce no-shows, reactivate care, and deliver compliant two-way messaging at scale. You'll translate market and customer needs into clear roadmaps and PRDs; define KPIs and escalation paths; and partner cross-functionally on packaging, pricing, enablement. What YOU will do at Luma Health Own the vision & roadmap for Reminders & Recalls, Navigator, and Broadcast across SMS/MMS, email, voice, and emerging channels (e.g., RCS, Apple Messages for Business). Scale the AI Agent (Navigator): define intents/skills, guardrails, escalation paths to staff, closed-loop tasks, prompt & tool design, evaluation harnesses, and safety reviews for PHI. Customer discovery & UX: run research with patients, front-desk teams, and care ops; convert insights into simple, resilient flows and accessible messaging. Insights & experimentation: define KPIs, instrumentation, and A/B tests; analyze funnel drop-offs, carrier blocks, time-of-day effects, and cohort performance to drive roadmap. Go-to-market readiness: partner with CS/Sales/Marketing on packaging, pricing, enablement, and launch plans; create demos, ROI stories, and migration paths from legacy flows. Cross-functional leadership: coordinate with Engineering, Security, Legal/Compliance, Support, and Partnerships. Deliver measurable outcomes: lower no-show rates, increase recall reactivation, improve response and completion rates, raise agent containment, and keep opt-outs and failure rates low. Who You Are 3+ years of experience in product management in messaging, communications platforms, healthcare SaaS, or adjacent domains shipping customer-facing products at scale. BA/BS Degree required Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Entrepreneurial minded self-starter who is able to function in a lean product management structure in a company with aggressive growth goals Superior communication, presentation and interpersonal skills. Demonstrable experience positioning and launching differentiated B2B software that exceeds business expectations (ideally in healthcare). Organized, detail-oriented, and motivated team player with a positive attitude. Ability to work in a fast-paced team environment. Hands-on with LLM/AI products (prompt design, tools/integrations, evaluation, red-teaming, safety guardrails) and clear criteria for human escalation. Ability to write clear PRDs and sequence complex deliveries. Proven ability to lead cross-functional teams, influence without authority, and communicate crisply with executives and customers. We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Pay Range: $120,000-$130,000 Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace. If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

JOB TITLE: Principal Product Manager - PSP and Platform Partnerships REPORTS TO: VP of Product The Company: Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app. We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other. What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants. We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates - 90%+ in auto service and 85%+ in dental - while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale. Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence. The Role: We are seeking an experienced Principal Product Manager to drive the strategy and execution for our Payment Service Provider (PSP) and Platform Partnerships initiative. This is a high-impact, individual contributor role that requires a unique blend of deep product expertise, strategic vision, and exceptional execution and communication skills. You will be instrumental in defining and delivering the integration of Sunbit's core platform with strategic partners, including payment processing platforms and external platforms who integrate with Sunbit throughout the customer's journey from service assessment, acceptance of service through payment. This role requires tight collaboration and communication with executive teams across the company and with external partners, and a commitment to product management excellence and the ability to drive significant results for the business. What You'll Do: Strategic Partnership & Executive Communication: Act as the Product owner and strategic partner for platform and PSP integrations, driving alignment on product goals, delivery timelines, and business outcomes. Present and articulate the product vision, strategy, and progress for major integration initiatives directly to executive leadership both internally and at partner organizations. Work closely with executive sponsors (e.g., C-level, VPs) and business development teams to evaluate and prioritize new partnership opportunities based on product feasibility and business impact. Product Strategy & Roadmap (PSP & Integrations): Develop and drive the product vision, strategy, and roadmap specifically for our PSP, payment processing, and core platform integrations, ensuring alignment with overall company goals. Leverage deep domain, customer, and problem understanding alongside a strong grasp of the numbers to inform strategic decisions that maximize the performance of integrated platforms. Define and own the key performance indicators (KPIs) for platform integrations, driving operational accountability to ensure product initiatives directly contribute to top-line business metrics. Hands-on Product Management: Act as a hands-on product manager for critical integration projects, owning the end-to-end product lifecycle from discovery and definition to launch and iteration. Define clear and detailed requirements, write user stories, manage backlogs, and work directly with engineering and design teams to deliver high-quality, scalable solutions. Ensure all product development adheres to relevant compliance and regulatory requirements within the fintech and payment processing industry. Cross-Functional Collaboration: Work closely with engineering, operations, design, legal, and other stakeholders to ensure successful product development and go-to-market strategies for integrated platforms. Collaborate effectively with offshore development teams to ensure seamless execution of integration projects. Domain Expertise: Possess a deep understanding of the fundamental drivers of the business, including in person services platforms, their payment processing flows, and their partner-facing technologies. Deeply understand partner requirements and the competitive landscape to identify new integration opportunities and drive platform innovation. What You'll Bring: 5+ years of progressive product management experience, with a significant focus on B2B platform, payments, or complex system integrations. Proven success in an individual contributor role that requires direct and frequent interaction with executive teams for strategic alignment and reporting. Exceptional verbal and written communication skills, with a proven ability to articulate complex technical and business ideas clearly and concisely to both engineering and C-level audiences. Hands-on experience in driving product development from conception to launch, including defining requirements, writing user stories, and managing backlogs. Strong technical understanding with the ability to effectively communicate complex architectural details and trade-offs with engineering teams. Comfort and adaptability in a fast-paced, sometimes ambiguous environment, with a "can-do" attitude and a proactive approach to problem-solving. Nice to Have: Demonstrated experience in the Fintech domain, with a strong understanding of payment processing platforms , regulatory requirements, and platform architecture. Vertical SAAS Platform experience Experience in a non-leadership Principal/Staff-level role within Product Management. Prior experience managing or integrating with major Payment Service Providers (PSPs). A strong understanding of UX/UI principles for B2B partner-facing tools. Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering); MBA or advanced degree a plus. Why Choose Sunbit? Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek's Most Loved Workplaces and CB Insights' Unicorn Companies, reflecting a valuation of $1.1B. People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life's critical moments-offering high approvals, speed, and zero fees-Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust. The Perks: Mission driven, empowered, and collaborative culture Competitive pay and stock options Unlimited PTO [Include in exempt roles only] Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) Newly added HSA and Pet Insurance 401(k) with company match Cell Phone Stipend Team-based strategic planning and ownership of deliverables How We Pay: We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership. We are targeting a salary of $190,000-$210,000 per year for this role This role will also be granted company equity via stock options Cultural Competencies for Success at Sunbit: Serve others before self - Take responsibility for product outcomes, from strategy through execution. Own the impact - Collaborate transparently with teams and partners to align on shared goals. Connect genuinely -Build trusted, authentic relationships with merchants and internal teams Act fast -Make data-informed decisions quickly, iterate, and deliver value continuously. Include always - Collaborate across teams to deliver a seamless experience Innovate for good - Find smart ways to serve merchants and improve outcomes Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees. Recruitment Fraud Disclaimer We've been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at ************* to confirm. IND1 #BI-Remote #LI-Remote

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value. In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide. What You'll Do: Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals. Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes. Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention. Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence. Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs. Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines. Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth. Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products. What You Bring: 10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles. Proven success leading marketing strategy for financial products or complex SaaS ecosystems. Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers. Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes. Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing. Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams. Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact. A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth. Even better if you have, but not necessary: MBA or Product Marketing Alliance certification Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation). Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products. Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change. What's in it for you? Come live the Lightspeed experience... Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we are all owners) Unlimited paid time off policy Flexible working policy Immediate access to health insurance Health and wellness benefits Paid leave assistance for new parents Linkedin learning license 1 paid volunteer day annually At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. #LI-AL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.