Gyansys is looking for an experienced SAP SD Consultant to join our team and support end‑to‑end Sales & Distribution processes. This role involves working closely with business stakeholders, configuring SAP SD modules, and contributing to ongoing enhancements, rollouts, and support activities.
Required Qualifications:
8+ years of hands‑on experience as an SAP SD Consultant.
Strong understanding of core SD processes (OTC, pricing, billing, shipping, returns).
Experience with EDI/IDoc processing.
Solid cross‑functional knowledge (MM, PP, FI).
Ability to write functional specs and collaborate with technical teams.
Excellent communication and stakeholder‑management skills.
Additional Details
Relocation to Kennesaw, GA is required.
$88k-119k yearly est. 5d ago
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Principal - CRL - Business Consulting
Infosys Limited 4.4
Atlanta, GA job
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Job details
Job Role
Principal - Business Consulting
State / Region / Province
Country
USA
Skills
Domain
Consulting
Interest Group
Company
ITL USA
Requisition ID
143236BR
Salary min
123500
Salary max
154500
Principal - Consumer Products, Retail and Logistics, Infosys Consulting
Infosys Consulting is currently seeking a Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors. The ideal candidate will have a minimum of seven years' experience in the retail industry with a strong understanding of merchandising and supply chain business processes, technology and operations including knowledge of products and intermediary service providers. A key focus area would be experience in merchandising financial planning, assortment planning, retail store planning and operations, customer order management and inventory management.
About the Role
As a Principal, you will participate in the delivery of engagements aimed at designing and executing business strategies for our clients, being responsible for quality, budget and staffing, working closely with senior client stakeholders. You will contribute to the firm's development by guiding and mentoring teams and sharing knowledge. You will build the necessary skills to become an expert in your respective domain and contribute to advancing Infosys Consulting's thought leadership in the industry.
Consulting Delivery
Participate in the design and delivery of client advisory, solution delivery and organizational transformation engagements in standalone projects or as part of wider client programmes.
Advise clients on strategy and detailed use cases by leveraging insights from industry best practices.
Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations with a clear implementation path.
Oversee the formulation of hypothesis / client problem statement, identification, analysis and interrogation of related data and synthesize the key outcomes and resulting recommendations.
Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs.
Collaborate with clients to define long‑term vision, goals and strategies, help identify and design downstream product, operational and technology initiatives.
Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics.
Play a key liaison and coordinator between the business, product, technology, senior management, vendor teams and other members of the change programs.
Practice Development
Provide insights on new and emerging best practices in consumer products and retail, contribute to the development of service offerings.
Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies.
Build social networks that enable knowledge and information flow and stay abreast of market trends and how the industry needs to respond.
Contribute to practice growth and vitality through roles such as recruitment, training and retention.
People Management
Coach and develop junior team members to deliver quality results and promote professional development.
Participate in and contribute to practice training activities.
Business Development
Develop and build relationships at senior management.
Formulate and present Infosys Consulting propositions and service offerings.
Basic Qualifications
Bachelor's degree or foreign equivalent required.
Minimum 7 years of consulting experience within the Consumer Products, Retail and/or Logistics sectors.
Good depth of business process knowledge within retail merchandising and supply chain operations.
Demonstrated ability in delivering complex change programs in large organisations.
Strong background of participating in teams comprising both client stakeholders, operations, business and technology specialists.
A demonstrable ability to translate business objectives into operational and technology requirements with the commercial acumen to create supporting business cases.
Excellent presentation and facilitation skills with ability to build client relationships.
Must be willing and able to travel up to 80%, depending on client requirements.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
MBA or equivalent advanced degree.
Excellent business understanding of retail and consumer product operations.
Expanded capabilities and experience to work across both retail and CPG engagements.
Good depth of knowledge process optimisation design and implementation.
Experience of programs where stakeholder engagement is a key requisite to achieving successful programme/project delivery.
Proven ability to deliver under tight deadlines and challenging constraints.
Ability to collaborate within the firm and leverage existing resources.
Working knowledge of agile methodologies.
Demonstrated thought leadership, ability to conceptualise and drive new solution / service offerings and take them to market.
Ability and willingness to work as part of a cross‑cultural team including flexibility to support multiple time zones when necessary.
Estimated Annual Total Compensation Range (US)
Min -$168,000 & Max -$234,000.
Benefits
Medical/Dental/Vision/Life Insurance.
Long‑term/Short‑term Disability.
Health and Dependent Care Reimbursement Accounts.
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
401(k) plan and contributions dependent on salary level.
Paid holidays plus Paid Time Off.
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time‑tested methodologies, people‑driven innovation and disruptive technology to enable leaders of the world's top brands to pursue a path of smart transformation. Together with our clients, internal and external partners, we co‑create and execute pragmatic strategies and solutions that transform organisations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end‑to‑end solutions at scale
• A flat organisation structure with direct access to our senior‑most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture
Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritise the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; colour; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr
$168k-234k yearly 2d ago
Gen AI / Agentic AI Lead
Infosys Ltd. 4.4
Alpharetta, GA job
Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems.
* Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch).
* Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search).
* Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP).
* Experience with REST API development (FastAPI, Flask) and containerization (Docker).
* Solid understanding of AI governance, model safety, and prompt engineering.
* This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Key Responsibilities
* Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI).
* Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT.
* Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search.
* Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI).
* Work with unstructured data (PDFs, HTML, audio, images) and multimodal models.
* Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking.
* Evaluate model performance using tools like RAGAS, DeepEval, and FMeval.
* Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions.
* Mentor junior engineers and contribute to code reviews, design discussions, and best practices.
Preferred Qualifications:
* Exposure to agentic workflows and autonomous agents.
* Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform).
* Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs.
* Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems.
* Experience with multimodal models and perception systems (e.g., vision + language).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face.
Estimated annual compensation range for candidates in the below locations will be-
Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off.
$73k-122.3k yearly 7d ago
Process Specialist (Spanish speaking)
Infosys Ltd. 4.4
Atlanta, GA job
Infosys McCamish - Process Specialist - BPM As a Process Specialist, you will monitor incoming work requests for instruction accuracy and completeness and be responsible for working with the client to supplement or clarify incomplete or ambiguous requests. You will be intensely involved in facilitating new processes and procedures, working with immediate supervisor/manager in defining workflow that will ensure efficient and accurate processing of the business associated with the assigned team. You will assist in integrating these new processes into existing operations. You are or will become a Subject Matter Expert to the processes and procedures, client products, policy administration and recordkeeping systems, and any other ancillary systems.
You will train new team members in operational functions including client specific procedures, service level agreements, the use of internal systems and client specific tools. You will track and report productivity service measurements to immediate supervisor/manager regularly to improve team and individual effectiveness. You will assist in monthly Metrics Reporting for volume and accuracy of work performed in the group, as well as documenting client specific processes and procedures.
Location for this position is Atlanta, GA. (Hybrid)
Responsibilities
* Monitors incoming work requests for instruction accuracy and completeness
* Responsible for working with the client to supplement or clarify incomplete or ambiguous requests
* Monitors workflow and deliverable dates to ensure compliance with client service standards
* Performs quality control review of processed work and client deliverables.
* Track audit results to improve individual performance and to develop system enhancements
* Is or becomes a Subject Matter Expert to the processes and procedures, client products, policy administration and recordkeeping systems, all systems required for the role and any other ancillary systems.
* Train new team members in operational functions including client specific procedures, service level agreements, the use of internal systems and client specific tools.
* Facilitates new processes and procedures, working with immediate supervisor/manager in defining workflow that will ensure efficient and accurate processing of the business associated with the assigned team. Assists in integrating these new processes into existing operations.
* Track and report productivity service measurements to immediate supervisor/manager regularly to improve team and individual effectiveness.
* Assists in documenting client specific processes and procedures.
* Assists in monthly Metrics Reporting for volume and accuracy of work performed in the group.
* Any additional tasks as needed or requested
* Willing to get cross skilled and manage items for multiple businesses as and when needed.
* Support in the resolution of escalations/complaints and interface with customers/ producers to clarify issues in order to ensure issues are fixed in a timely manner and with adherence to SLA
* Ensure working production on a day-to-day basis
Skills required:
* Excellent prioritization skills to ensure critical items are worked well with production
* Excellent team player
* Great at collaborating across all teams
* Excellent understanding of system tools, especially Microsoft suite and ability to learn/trouble shoot basic system issues is a must.
* Proactiveness
* Spanish speaking and reading are a required skillset
Qualifications:
Basic:
* High School or foreign equivalent required from an accredited institution.
* At least 2 years of relevant work experience in BPO sector, working on data.
Preferred
* Strong understanding of Advisor / Client relationships
* Two (2) years in a client facing role or as a lead
* Insurance and / or financial industry knowledge
* Experience in the Financial Services sector working with data or trade processing
* Analytical skills
* Good understanding of McCamish Systems' functionality and service offerings
* Project management skills
Note:
1. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
2. The job entails sitting as well as working at a computer for extended period of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems, (*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited. (******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billions of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
We are seeking a Marketing Product Strategist to shape, evolve, and optimize a product portfolio purpose built for B2B marketing organizations. This role sits at the intersection of domain expertise, customer insight, product & marketing strategy, and product lifecycle management with a strong focus on Adobe's marketing products, process definition, and blueprinting, driving the definition and continuous evolution of marketing focused product capabilities that deliver measurable business value.
As a senior strategic partner, you will collaborate closely with B2B marketing leaders, product management teams, and cross functional stakeholders to ensure our product portfolio deeply aligns with marketing needs and accelerates customer experience transformation. You will translate market signals, customer behaviors, and marketing operational requirements into clear product strategies, capability frameworks, and define multi-year product roadmaps that link marketing technology to measurable business outcomes.
In this high-impact role, your expertise will help define how B2B marketing organizations leverage technology to drive pipeline velocity, optimize experiences, drive customer engagement, platform adoption, and realize tangible business value and long-term growth. This role is responsible for shaping the future of the client's marketing-oriented product suite and ensuring it continues to deliver meaningful value to enterprise B2B customers.
Responsibilities:
* Serve as a strategic advisor to B2B marketing leadership, applying deep domain expertise to help shape and evolve a product portfolio that meets the needs of modern data driven marketing organizations.
* Partner with marketing, product, customer success, and strategy teams to translate customer insight, marketing trends, and business goals into product requirements and actionable product roadmaps.
* Contribute to reusable templates, methodologies, and frameworks that support scalable product strategy, capability definition, and cross industry applicability.
* Lead product focused discovery engagements with B2B customers-including market research, customer interviews, marketing process reviews-to uncover business objectives, current challenges, and future state capability needs.
* Define end to end product strategies and marketing experience blueprints that align with enterprise B2B marketing lifecycle motions such as demand generation, ABM, lead management, customer expansion, and pipeline acceleration.
* Conduct structured gap analyses between marketing needs, customer goals, and existing product capabilities; translate findings into prioritized product enhancements and new feature opportunities.
* Develop product lifecycle and roadmap plans that sequence enhancements across people, process, data, and technology dimensions-balancing quick wins with multiyear vision.
* Create product capability frameworks, solution blueprints, and reference models that map product features to real world B2B marketing use cases.
* Collaborate closely with Sales, Customer Success, Professional Services, and Engineering to ensure product strategies are executable, aligned with customer needs, and set up for successful adoption.
* Facilitate stakeholder workshops (including senior executives) to synthesize insights from marketing, sales, IT, data, and operations into unified product direction and prioritization.
* Define KPIs, success metrics, and measurement frameworks that link product adoption and capability usage to marketing outcomes such as revenue growth, engagement performance, pipeline health, and operational efficiency.
* Provide thought leadership on B2B marketing innovation, data driven decision making, and customer centric product evolution-representing the strategic product perspective at customer sessions and industry events.
* Strategy Evolution & Continuous Improvement
* Identify opportunities to advance clients' internal Adobe capabilities across technology, people, and business processes.
* Work with senior leaders and teams across different functions to make sure Adobe is used to its fullest potential as a strategic marketing platform.
Required Skills & Qualifications:
* A bachelor's degree in Business, Marketing, Information Systems, or a related discipline is required; an MBA or comparable advanced degree is preferred. Significant experience (typically 7+ years) in digital strategy, marketing strategy, or marketing technology consulting for B2B or enterprise organizations.
* Hands on familiarity with Adobe's marketing product suite (for example, Experience Platform, Marketo Engage, Journey Optimizer, Analytics, Target, Campaign, or Real-Time CDP) and how these products work together to enable end to end journeys.
* Proven track record defining digital or marketing transformation roadmaps, including current state assessment, gap analysis, and future state blueprinting.
* Strong understanding of B2B marketing motions such as demand generation, lead nurturing, ABM, partner/channel marketing, and lifecycle marketing.
* Demonstrated ability to interact with and present to senior executives, synthesize complex information, and build clear strategic narratives and artifacts.
* Excellent analytical, problem solving, and communication skills, with the ability to translate business requirements into structured frameworks and prioritized initiatives.
Preferred skills:
* Experience in strategy, consulting, or advisory role at a SaaS, mar tech, or digital transformation organization, ideally supporting enterprise clients.
* Familiarity with CRM platforms (such as Salesforce or Microsoft Dynamics) and their integrations with Adobe Experience Cloud in B2B contexts.
* Experience designing operating models, RACI structures, and governance frameworks for data driven, customer centric marketing organizations.
* Comfort working in highly matrixed environments, collaborating with sales, product, engineering, and services teams to drive outcomes.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
The estimated annual compensation range for candidates based in CA, IL, NJ, WA and NY will be $168000 to $234000
$74k-92k yearly est. 7d ago
Senior Compliance and Risk Principal - McCamish
Infosys 4.4
Atlanta, GA job
In this role, you will review and issue memos & regulatory filings and liaise with external counsel, approve employment law related memos and prepare drafts on employment related policies and issues, manage a team of counsels, resolve contractual deadlocks, and commercialization of the Infosys Group's intellectual property assets.
Responsibilities
Business Contracts: Manage contractual compliance; negotiate with external clients and vendors to resolve contractual deadlocks.
Regulatory Compliance: Approve and issue memos; prepare memos on complex regulatory issues; independently liaise with external counsel as required.
Dispute Resolution: Issue briefing notes to internal stakeholders; execute litigation strategy; independently instruct external counsel in the handling of contentious matters.
IP Management: Influence and guide policy making for protection and commercialization; track and analyze the impact of changes and developments in the law.
Liaisoning: Develop and manage relationships with equivalent level attorneys of peer group companies and external law firms.
Organization Planning & Budgeting: Identify needs with respect to personnel and external law firms for their defined geographical area.
Acquisition & Investments: Approve due diligence reports and issue legal memos; instruct external counsel and intermediaries.
Advisory: Advise middle management on general legal matters; clarify queries related to internal policies.
Qualifications:
Basic:
Minimum of a bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 16 years of relevant legal contract management experience.
Work Model:
This role is a hybrid role with three days per week onsite in Atlanta office. We ask some flexibility in support of clients and business.
Note:
1. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
2. The job entails sitting as well as working at a computer for extended period of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems, (*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited. (******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billions of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$107k-139k yearly est. 60d+ ago
4A - McCamish - Senior Associate Consultant
Infosys 4.4
Atlanta, GA job
We are seeking a Senior Associate Consultant to join our Retirement Services team. In this role, you will be responsible for delivering exceptional service to clients, Plan Sponsors, and participants. You will manage a dedicated book of business and build strong consultative relationships by providing solutions to complex situations and ensuring compliance with legal plan documents.
Taking ownership and pride in knowing all the intricacies and details of your assigned plans will be key to your success. You will also ensure quality assurance and timely administration to meet monthly Service Level Agreements (SLAs).
Responsibilities:
Own and manage a portfolio of retirement plans, ensuring compliance and accuracy.
Provide consultative support to clients, resolving escalations and complex issues.
Monitor incoming workflow requests for accuracy and completeness.
Track workflow tasks and deliverable dates to meet client service standards.
Collaborate with clients to clarify incomplete or ambiguous requests.
Identify non-standard processing and outline steps for exception handling.
Perform quality control reviews for assigned plans.
Serve as backup during staffing shortages, PTO, or short-term leaves.
Document client-specific processes and procedures.
Drive process optimization and reengineering efforts.
Support knowledge management initiatives.
Perform additional tasks as needed or requested.
Qualifications:
Required
Bachelor's degree or foreign equivalent required from an accredited institution.
At least 6 years of relevant experience listed in the job description.
Preferred
Experience with plan processing and administration, preferably nonqualified and/or defined contribution plans.
Experience in functional area, i.e., account management and administration.
Four (4) years in a client-facing role or as a lead.
Strong communication and analytical skills.
Excellent organizational and follow-through abilities.
High sensitivity to service and quality standards.
In-depth understanding of nonqualified plan processing and administration.
Familiarity with Infosys McCamish Systems and related products/services.
Proficiency in Microsoft Access and PowerPoint.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$91k-116k yearly est. 13d ago
Retail Banking Business Analyst
Infosys Ltd. 4.4
Atlanta, GA job
Infosys is seeking Retail Banking Business Analyst with good experiences working in Consumer/Commercial Lending. As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Location for this position is Charlotte, NC / Atlanta, GA. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* At least 4 years of experience with Information Technology.
* Experience as Business Analyst in Retail Banking, Digital, Core Banking, Deposits and Lending.
Preferred Qualifications:
* At least 4 years' experience as Business Analyst in Retail Banking, Digital, Core Banking, Deposits and Lending.
* Experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
* Must have Retail Banking experience with Loans and Deposits module.
* Experience with defining and implementing Data Quality programs; Banking or Finance industry preferred
* Strong proficiency in System Query Language (SQL)
* Able to write use cases in Retail banking to implement Artificial Intelligence in retail banking.
* Experience with Agile methodologies (preferably Scaled Agile) as a Business Analyst
* Demonstrated understanding of Database structures
* Excellent understanding of Deposits, Lending, Digital and Payments interface system
* Lead Agile ceremonies, backlog grooming and product prioritization meetings.
* Analytical and Communication skills
* Planning and Co-ordination skills
* Experience with Scrum and Product management
* Experience and desire to work in a management consulting environment that requires regular travel.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance.
* Long-term/Short-term Disability.
* Health and Dependent Care Reimbursement Accounts.
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal).
* 401(k) plan and contributions dependent on salary level.
* Paid holidays plus Paid Time Off.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
$63k-75k yearly est. 13d ago
Principal - M&A IT Application Energy & Utility - Business Consulting
Infosys Ltd. 4.4
Atlanta, GA job
Principal Consultant - M&A IT Application Energy & Utility - Infosys Consulting Infosys Consulting's Tech Transformation Advisory Practice is seeking a Principal Consultant specializing in IT Applications separation and integration for Energy & Utility.
Position Overview:
As a Principal Consultant specializing in IT Applications for Energy & Utility, you will lead and manage complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non- ERP applications which can be COTS or custom. You will leverage your experience to provide IT strategic direction, drive operational excellence, and liaise with business process owners and application owners to ensure the running of business operations using the IT applications. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions.
Key Responsibilities:
Strategic IT Leadership:
* Lead IT application projects, ensuring alignment with the overall business strategy and IT roadmap.
* Develop and present strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings.
* Collaborate with senior leadership ensuring proper program governance, and business continuity.
* Stay abreast of emerging technologies and trends in IT applications for a functional areas and lead their adoption where appropriate.
Functional Track Management:
* Manage front-office and back-office application solutions.
* Oversee the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area.
* Lead and guide Day 1 and TSA exit planning for a functional area.
* Manage projects for separation and integration of applications.
* Lead effort and develop strategies for standardization of business processes and applications.
* Create solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages.
* Create project plans and manage them. Highlight the risks and issues and creating mitigation plans.
* Identify project dependencies to ensure critical path is managed closely.
* Manage testing cycles (SIT and UAT) for each project.
* Manage cutover activities for separation/ integration projects.
Integration:
* Create system landscape diagram.
* Create high level integration strategy.
* Manage integration activities across systems and guide the teams to ensure scalability and flexibility.
* Ensure end to end testing of integrations across systems.
Data migration:
* Lead creation of data migration strategy for master and transaction data elements
* Manage coordination with business teams to define data migration criteria.
* Provide leadership for data migration activities from data mapping to extraction, transformation, and upload.
* Ensure data reconciliation and signoff.
Client and Stakeholder Engagement:
* Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions.
* Present project updates, findings, and recommendations to client executives in a clear and concise manner.
* Act as a trusted advisor, guiding stakeholders through IT transformation processes.
Team Leadership and Development:
* Lead project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones.
* Mentor and develop team members, fostering continuous learning and professional growth.
Project / Program Management:
* Oversee project planning, budgeting, and resource allocation to ensure goals and timelines are met.
* Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings.
Thought Leadership & Practice Development:
* Collaborate with other service lines to create new joint offerings.
* Share insights through blogs, white papers, and other thought leadership.
* Develop Infosys methodologies and approaches to client delivery.
* Assist in developing IT application related tools and processes.
* Coach and lead other consultants and participate in the performance management process.
* Help recruit and retain top-quality consultants.
Sales Support:
* Lead IT application and business transformation pre-sales and sales activities for M&A, including proposal development and solution presentations.
* Develop execution plans, cost estimates, and risk assessments.
* Identify and develop new business opportunities.
* Conduct market and client research.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Minimum of 7 years in IT applications (ERP and non-ERP) management, with significant exposure in designing and implementing solutions for business requirements.
* Proven experience managing complex IT projects.
* Consulting or client-facing experience preferred.
* Deep understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR).
* ERP or major business application implementation experience would be beneficial though not required.
* Application selection and implementation experience
* Application implementation and rollout experience or M&A application separation/ integration experience is beneficial.
* Excellent strategic thinking and problem-solving abilities.
* Strong communication and presentation skills.
* Proven leadership and team management capabilities.
* Ability to build and maintain client relationships.
* Ability to travel up to 100%.
Preferred Qualifications:
* Strong problem-solving skills and the ability to work independently.
* Solid program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication.
* Strong presentation skills and experience writing successful project proposals.
* Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
$106k-131k yearly est. 6d ago
Adobe Martech Architect
Infosys Ltd. 4.4
Atlanta, GA job
Infosys is seeking an enthusiastic Adobe Martech Architect. The Martech Architect is responsible for designing and implementing enterprise-grade solutions using AEM, AEP and its associated services (RT-CDP, AJO, CJA). This role requires deep expertise in data architecture, identity resolution, and integration with marketing technology ecosystems to enable personalized, data-driven customer experiences. This position will be an expert contributing to different phases of the consulting lifecycle; involved in business process consulting; define the problem, propose and create the solution; also play an important role in the development, configuration and deployment of the overall solution; and will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. This is an opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Required Skills
* Candidate must be located within commuting distance of Atlanta, GA or be willing to relocate to the area. This position may require travel.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 12 years of Information Technology experience.
Required Skills & Qualifications
* Experience: 10-15 years in data/MarTech architecture, with 3-5 years in Adobe AEP/RT-CDP/AJO.
* Technical Expertise:
* Strong knowledge of XDM schemas, identity resolution, and profile stitching.
* Hands-on experience with Snowflake, Kafka/EventHub, Azure Data Factory, APIs, and ETL tools.
* Familiarity with cloud platforms (AWS, Azure, GCP).
* Certifications: Adobe Certified Expert - AEP highly preferred.
* Soft Skills: Excellent communication, leadership, and stakeholder management.
Preferred Skills
* Experience in migrating campaigns from legacy platforms.
* Ability to design scalable, secure, and high-performing architectures.
* Strong understanding of SDLC methodologies (Agile, SCRUM).
Key Responsibilities
* Solution Architecture
* Define end-to-end AEP architecture, including XDM schemas, datasets, profiles, and identity stitching.
* Design data ingestion pipelines (batch, streaming, API-based) for diverse enterprise systems.
* Ensure integration with Adobe Experience Cloud products (RT-CDP, AJO, CJA) and external systems like CRM, DMPs, and cloud data warehouses.
* Data Strategy & Governance
* Develop scalable, reusable customer data models aligned with enterprise governance.
* Implement privacy, consent, and compliance standards across all data flows.
* Optimize performance, scalability, and cost-efficiency of CDP infrastructure.
* Integration & Activation
* Build APIs and connectors for real-time data ingestion and activation.
* Enable campaign migration from legacy tools to Adobe stack.
* Support segmentation, personalization, and journey orchestration use cases.
* Technical Leadership
* Act as a subject matter expert for AEM, AEP and related Adobe services.
* Provide technical guidance and mentoring to engineering teams.
* Collaborate with business stakeholders to translate use cases into technical requirements.
* Innovation & Best Practices
* Stay updated on Adobe product roadmap and emerging MarTech trends.
* Develop architectural documentation, reference designs, and best practices.
* Drive continuous improvement in AEP implementation methodologies.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
$82k-106k yearly est. 4d ago
WX/Senior Consultant- Learning and Development
Infosys Ltd. 4.4
Atlanta, GA job
Senior Consultant- Learning and Development Infosys Consulting Workforce Transformation practice is seeking a Senior Consultant with expertise in SAP related Instructional Design, Training, Communications, and Project Management to build outcome-drive, multimodal training programs for our clients.
As the owner of such programs, you will collaborate with leadership and stakeholders to support the design and implementation of learning programs that increase employee engagement, accelerate performance, and improve business outcomes.
Responsibilities include, but are not limited to:
* Conducting learning needs analysis and engaging with client stakeholders to assess current learning programs, gaps, and future skills required to determine client learning needs.
* Designing and delivering SAP related training content per client specifications including instructor-led training, eLearning, and Knowledge Transfer.
* Constructing project deliverables including PowerPoint, video, and end-user print documentation such as job aids.
* Leading substantial workstreams successfully including management of teams of consultants and analysts. Identifies and tracks program metrics and status.
* Proactively seeks opportunities to add value and/or address client pain points.
* Leading/facilitating client workshops to collaborate with clients and educate them through process.
* Supporting the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
Required Qualifications:
* Bachelor's degree or foreign equivalent required.
* 5 years plus experience in Instructional Design, Training, Communications
* Ability to travel 4 days a week to multiple local, state and national client locations
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) - Houston, Dallas, Chicago, Boston, NY City, Basking Ridge NJ, Atlanta, Bay Area, CA and Seattle, WA.
* Strong presentation skills with advanced expertise in PowerPoint to deliver impactful presentations.
* Experience with SAP work in Learning & Development, Instructional Design, Education and/or Training.
* Strong executive presence. Expert written and verbal communications skills with experience delivering to senior audiences.
* Ability to effectively analyze data, interview and metrics and communicate results to management.
* Organized and able to work independently.
* Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
* Use of all MS Office tools.
Preferred Qualifications:
* Graduate degree preferred; Business Administration, Education, Organizational Behavior and Development, Communications, or other related fields.
* Mastery of Learning and Development technologies and architecture including LMSs, LXPs, DAPs, and other learning technologies.
* Prior work developing SAP related training materials.
* Understanding of Generative AI applications in Learning & Development.
* Experience building training strategy and plans from the "ground up".
* Experience assessing and creating skills and competency models.
* Ability to build enduring relationships with client team members.
* Strategic thinker who pays attention to detail and isn't afraid to roll up his/her sleeves and do what is required to get the job done.
* Creative problem solver, comfortable with ambiguity, and proactive energy.
For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual compensation will be $130,000 to $177,000
$130k-177k yearly 29d ago
Associate Consultant
Infosys Ltd. 4.4
Atlanta, GA job
We are seeking an Associate Consultant to join our Retirement Services team. In this role, you will be responsible for delivering exceptional service to clients, Plan Sponsors, and participants. You will manage a dedicated book of business and build strong consultative relationships by providing solutions to complex situations and ensuring compliance with legal plan documents.
Taking ownership and pride in knowing all the intricacies and details of your assigned plans will be key to your success. You will also ensure quality assurance and timely administration to meet monthly Service Level Agreements (SLAs).
Responsibilities:
* Own and manage a portfolio of retirement plans, ensuring compliance and accuracy.
* Provide consultative support to clients, resolving escalations and complex issues.
* Monitor incoming workflow requests for accuracy and completeness.
* Track workflow tasks and deliverable dates to meet client service standards.
* Collaborate with clients to clarify incomplete or ambiguous requests.
* Identify non-standard processing and outline steps for exception handling.
* Perform quality control reviews for assigned plans.
* Serve as backup during staffing shortages, PTO, or short-term leaves.
* Document client-specific processes and procedures.
* Drive process optimization and reengineering efforts.
* Support knowledge management initiatives.
* Perform additional tasks as needed or requested.
Qualifications:
Required
* Bachelor's degree or foreign equivalent required from an accredited institution.
* At least 4 years of relevant experience listed in the job description.
Preferred
* Experience with plan processing and administration, preferably nonqualified and/or defined contribution plans.
* Experience in functional area, i.e., account management and administration.
* Four (4) years in a client-facing role or as a lead.
* Strong communication and analytical skills.
* Excellent organizational and follow-through abilities.
* High sensitivity to service and quality standards.
* In-depth understanding of nonqualified plan processing and administration.
* Familiarity with Infosys McCamish Systems and related products/services.
* Proficiency in Microsoft Access and PowerPoint.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$67k-73k yearly est. 9d ago
Project Manager
Infosys Ltd. 4.4
Atlanta, GA job
Take end-to-end bottom line responsibility for development and production support projects in Retail insurance business; manage around 1600 hrs. of billable effort per month using a Global delivery model, schedule assignments, monitor, review, and report project status; manage project risks; ensure successful delivery and implementation; take complete ownership of people and their performance management ; take ownership for billing and allocation , project updates in our budgeting system and providing revenue best estimates (BE) to management.
Your responsibilities include but may not be limited to
* Proposals: Create and obtain internal/client approvals for SOWs (Statements of Work) in response to client billable Work Order requests within established SLAs.
* Project Scoping: Own the change management to scope.
* Estimation: Lead and review estimation activities considering organizational/unit Quality & Productivity goals.
* Resource Planning: Arrange plans for different resources and liaise with required groups. Ensure accurate allocation of project team members.
* Scheduling: Prepare a detailed project schedule, baseline the same, and manage changes.
* Risk Planning/Mitigation: Create a risk management plan identifying risks and execute mitigation steps.
* Project Tracking, Control & Reporting: Assign work, track project scope, review and control all phases to ensure on-time and within-budget delivery.
* People Management: Guide senior team members to train/mentor juniors for competency development without impacting project schedule and budget. Implement performance management as per organizational guidelines.
* Financials: Ensure timely and accurate billing, project budgeting updates, and provide revenue best estimates (BE) to management.
* Experience in life insurance/annuity projects must.
* Experience managing large transformation projects on fixed-price contracts.
Qualifications:
Required
* Bachelor's or master's degree in engineering or foreign equivalent required from an accredited institution.
* At least 12 years of experience in the job description below.
Preferred
* Delivering with on-shore and off-shore teams.
* LOMA Certifications.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$77k-98k yearly est. 14d ago
Technology Lead
Infosys Ltd. 4.4
Atlanta, GA job
Contribute in requirements elicitation, creation of application architecture document and creation of design artifacts; deliver high quality codes, support activities related to implementation and transition; interface with internal team and key stakeholders; analyze and resolve issues to ensure high quality deliverables at each stage of SDLC within the guidelines, policies and norms of Infosys.
Skills Required:
* Application design, development and implementation on Progress/Open Edge applications
* PROGRESS 4GL
* PROGRESS AppServer
* PROGRESS Database design and performance
* Experience in UNIX
* Experience in leading technical projects and Development team
* Experience in working with geographically diverse team and coordinating with developers at diverse locations
* Ability to work quickly and meet deadlines in a dynamic fast-paced environment
* Strong written and verbal communication skills
* Strong technical background and willing to learn new tools and technologies
* Strong analytical and problem solving skills
Qualifications:
Required
* Bachelor's or master's degree in engineering or foreign equivalent required from an accredited institution.
* At least 10 years of experience in the job description below.
Preferred
* Domain knowledge in Insurance, specifically in Life insurance and Annuities
* Prior experience with customizing Policy Administration System (PAS)
* Customer facing
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$70k-80k yearly est. 22d ago
Senior Director - Sales in Manufacturing, Automobile and Aerospace
Infosys Ltd. 4.4
Atlanta, GA job
Senior Director - New Business Sales in Industrial Manufacturing, Automobile and Aerospace/Defense Senior Business Development Manager Remote within USA - Work from anywhere Business Travel is required. Infosys BPM is seeking to hire a Senior Director of New Business Sales to manage and expand the Infosys footprint across new client accounts in the Industrial Manufacturing, Automobile and Aerospace/Defense domain. The Senior Director is responsible for opening new accounts for Infosys BPM. This role's expectation is to utilize existing network of contacts to open doors along with cross selling BPM services to Infosys existing IT client base.
Role Description:
* Hunter role with expectation to utilize existing contacts to introduce Infosys BPM to new logos.
* Business development: manage build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
* Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
* Commercial negotiations: Should understand commercial models and understand art of commercial negotiation.
* Create a sales strategy with a list of must have accounts from a Target Account List
Required Experience:
* Significant new business development and similar large deal experience.
* Ability to utilize extensive contact list to being in new logo business.
* Track record of interacting and building relationships with CXO level client contact.
* Understanding of sales cycle, key influencers, budget cycles and client's bid process.
* Hands-on experience with proposal creation and leading proposal presentations.
* Ability to collaborate with internal cross functional teams for support.
* Strong leadership, interpersonal, communication and presentation skills.
* Wide variety of BPO, Management Consulting and Business Consulting engagement experience.
Basic Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 14+ years of experience, with strong sales/relationship management/account management experience.
Preferred Qualifications:
* Track record as a Hunter with the ability to bring new contacts and new logos with extensive connections within the domain.
* Knowledge of Industrial Manufacturing, Automobile, and Aerospace/Defense industry trends and insights would be useful.
* Good understanding of industry specific business issues and drivers in BPO outsourcing space
* Global Delivery Model experience. Can be based anywhere within USA and business travel required.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Work Model:
This role is a remote role within the US, with the option to work from home or local office when not at a client site. This role requires business travel to be onsite at the client's office, as necessary.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, based on its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
$102k-144k yearly est. 7d ago
Gen AI / Agentic AI Lead
Infosys Ltd. 4.4
Alpharetta, GA job
Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment.
Required Qualifications
* Bachelor's degree in Computer Science, AI/ML, or related field.
* 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems.
* Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch).
* Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search).
* Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP).
* Experience with REST API development (FastAPI, Flask) and containerization (Docker).
* Solid understanding of AI governance, model safety, and prompt engineering.
* This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Key Responsibilities
* Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI).
* Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT.
* Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search.
* Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI).
* Work with unstructured data (PDFs, HTML, audio, images) and multimodal models.
* Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking.
* Evaluate model performance using tools like RAGAS, DeepEval, and FMeval.
* Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions.
* Mentor junior engineers and contribute to code reviews, design discussions, and best practices.
Preferred Qualifications:
* Exposure to agentic workflows and autonomous agents.
* Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform).
* Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs.
* Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems.
* Experience with multimodal models and perception systems (e.g., vision + language).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face.
Estimated annual compensation range for candidates in the below locations will be-
Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off.
$73k-122.3k yearly 7d ago
Lead Java with Splunk
Infosys Ltd. 4.4
Atlanta, GA job
Infosys is seeking a Lead Java with Splunk-This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team. The chosen candidate will assist in the technical design of large business systems; builds applications, interfaces between applications, understands data security, retention, and recovery. The role holder should be able to research on technologies independently to recommend appropriate solutions & should contribute to technology-specific best practices & standards; contribute to success criteria from design through deployment, including, reliability, cost-effectiveness, performance, data integrity, maintainability and scalability; contributes expertise on significant application components, program languages, databases, operating systems, etc., and guides/mentors the team during the build and test phases.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidate must be located within commuting distance of Plano, TX or Charlotte, NC or Atlanta, GA or be willing to relocate to the area.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* At least 4 years of Information Technology experience
* Experience in Java and production Support
* Experience in Splunk
Preferred Qualifications
* At least 4 years of experience in Java Support with expertise in Splunk and Dynatrace is responsible for maintaining and enhancing Java-based applications, ensuring their optimal performance, and utilizing monitoring tools for proactive issue resolution.
* Experience in providing ongoing support for Java applications, including debugging, troubleshooting, and resolving technical issues to ensure high availability and reliability.
* Experience in utilizing Splunk and Dynatrace to monitor application performance, identify bottlenecks, and implement optimizations. Configure alerts and dashboards to proactively detect and address potential issues.
* Experience working closely with cross-functional teams, including development, operations, and quality assurance, to deploy updates, patches, and new features.
* Experience in maintaining comprehensive documentation of support processes, configurations, and troubleshooting procedures to facilitate knowledge sharing and ensure continuity.
* Ability to analyze complex issues, identify root causes, and implement effective solutions in a timely manner.
* Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.
* Ability to work effectively in a team-oriented environment, collaborating with various departments to achieve common goals.
* Familiarity with other monitoring and logging tools, such as AppDynamics, New Relic, or ELK stack, is a plus.
* Experience with cloud services like AWS, Azure, or Google Cloud Platform.
* Proficiency in scripting languages (e.g., Python, Shell) for automation purposes.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
$74k-94k yearly est. 14d ago
Senior Consultant - Healthcare PMO
Infosys Ltd. 4.4
Atlanta, GA job
Infosys Consulting is seeking talented and highly motivated Management Consulting professionals with Healthcare Business Consulting experience in health plans, health systems or health tech to join its growing Healthcare practice at the Senior Consultant level.
As a Senior Consultant, you will work with consulting teams in the delivery of strategic programs in the Healthcare industry, helping with business and technology enablement for our health plan and health system clients. Infosys Consulting focuses on technology-enabled business transformation, optimization and growth programs.
Responsibilities:
* Work with team members on large-scale program and projects within healthcare
* Ability to work on strategic business transformation programs
* Responsible for project and program management, including planning, execution and reporting
* Responsible for program resources, deliverables, quality, stakeholder communication, program risks, leading to successful program delivery and client delight
* Engage with key stakeholders, participate in day-to-day interactions with client teams
* Able to operate effectively with ambiguity, structure responses, and seek clarity from leaders
* Be able to solve ad hoc client requests and provide clients with feedback on feasibility and timelines
* Work with consultants to develop analytic approach and methods and works with the team to prepare client deliverables
* Develop solutions that enable adoption of digital capabilities for healthcare organizations.
* Participate in practice development activities; coach junior consultants; participate in consultant training processes.
Basic Qualifications
* Certifications in PMP, Scrum master, and/or Agile
* Bachelor's degree or foreign equivalent preferably in Business Administration, Healthcare administration/management, or related field. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 5 years of professional experience in healthcare industry working for a consulting services organization and/or industry experience.
* Specialized knowledge and work experience in healthcare management
* Experience with technical solution implementations
* Ability to travel 4 days a week to multiple local, state and national client locations.
* Must be a Resident of an Infosys Consulting Hub Locations of California, New York, New Jersey, Georgia, Massachusetts or must reside in a city that is within a 2-hour driving distance from one of these hub locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
* Experiences on PMO, project management, PMP, Scrum master, creating and grooming backlog, sprint reporting or related fields
* Experience translating business objectives to system requirements
* Experience leading strategic and tactical discussions with Sr. Director and Director level
* Industry experiences working directly at a managed care, fee for service, and/or government health plan organizations is a plus
* Master's degree in healthcare-related field or MBA is preferred
Estimated annual compensation range for candidate based in CA, NJ and NY will be $130000 to $177000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
$130k-177k yearly 60d+ ago
Process Specialist
Infosys 4.4
Atlanta, GA job
Infosys McCamish - Process Specialist - BPM As a Process Specialist, you will monitor incoming work requests for instruction accuracy and completeness and be responsible for working with the client to supplement or clarify incomplete or ambiguous requests. You will be intensely involved in facilitating new processes and procedures, working with immediate supervisor/manager in defining workflow that will ensure efficient and accurate processing of the business associated with the assigned team. You will assist in integrating these new processes into existing operations. You are or will become a Subject Matter Expert to the processes and procedures, client products, policy administration and recordkeeping systems, and any other ancillary systems.
You will train new team members in operational functions including client specific procedures, service level agreements, the use of internal systems and client specific tools. You will track and report productivity service measurements to immediate supervisor/manager regularly to improve team and individual effectiveness. You will assist in monthly Metrics Reporting for volume and accuracy of work performed in the group, as well as documenting client specific processes and procedures.
Location for this position is Atlanta, GA. (Hybrid)
Responsibilities
Monitors incoming work requests for instruction accuracy and completeness
Responsible for working with the client to supplement or clarify incomplete or ambiguous requests
Monitors workflow and deliverable dates to ensure compliance with client service standards
Performs quality control review of processed work and client deliverables.
Track audit results to improve individual performance and to develop system enhancements
Is or becomes a Subject Matter Expert to the processes and procedures, client products, policy administration and recordkeeping systems, all systems required for the role and any other ancillary systems.
Train new team members in operational functions including client specific procedures, service level agreements, the use of internal systems and client specific tools.
Facilitates new processes and procedures, working with immediate supervisor/manager in defining workflow that will ensure efficient and accurate processing of the business associated with the assigned team. Assists in integrating these new processes into existing operations.
Track and report productivity service measurements to immediate supervisor/manager regularly to improve team and individual effectiveness.
Assists in documenting client specific processes and procedures.
Assists in monthly Metrics Reporting for volume and accuracy of work performed in the group.
Any additional tasks as needed or requested
Willing to get cross skilled and manage items for multiple businesses as and when needed.
Support in the resolution of escalations/complaints and interface with customers/ producers to clarify issues in order to ensure issues are fixed in a timely manner and with adherence to SLA
Ensure working production on a day-to-day basis
Skills required:
Excellent prioritization skills to ensure critical items are worked well with production
Excellent team player
Great at collaborating across all teams
Excellent understanding of system tools, especially Microsoft suite and ability to learn/trouble shoot basic system issues is a must.
Proactiveness
Spanish speaking and reading are a required skillset
Qualifications:
Basic:
High School or foreign equivalent required from an accredited institution.
At least 2 years of relevant work experience in BPO sector, working on data.
Preferred
Strong understanding of Advisor / Client relationships
Two (2) years in a client facing role or as a lead
Insurance and / or financial industry knowledge
Experience in the Financial Services sector working with data or trade processing
Analytical skills
Good understanding of McCamish Systems' functionality and service offerings
Project management skills
Note:
1. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
2. The job entails sitting as well as working at a computer for extended period of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems, (*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited. (******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billions of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
$88k-115k yearly est. 60d+ ago
Principal - Product Life Cycle Management (Semiconductor)
Infosys Ltd. 4.4
Atlanta, GA job
Infosys Consulting is seeking an experienced Principal Consultant with a focus on Product Life Cycle Management to join our North American Communications, Media, and Technology practice at a Principal Level with experience in E2E Product Life Cycle Management (PLM) for the Semiconductor Industry.
About the Role:
As a Principal in Business Consulting, you will provide best-fit solutions for one or more projects as part of Infosys CMT - Semiconductor Consulting engagements. provide technology/product fitment consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, lead and participate in sales and pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Role & Responsibilities:
* Understand E2E Product Life Cycle Management (PLM) for Semiconductor Industry(FAB/ Non-FAB)
* Understand E2E IP Life Cycle Management (IPLM) for Semiconductor Industry (FAB/Non-FAB)
* Understand Semiconductor Products Design & Manufacturing Process
* Configure Teamcenter or similar PLM solution for Semiconductor Industry
* Understand Product Hierarchy, Bill Of Materials, Routes and Bill Of Process
* Understand mapping real life objects, attributes and relationships into software objects, attributes and relationships
* Understand RICEFWs (Reports, Interfaces, Conversion, Forms and Workflows)
* Leads and facilitates meetings with business stakeholders to gather detailed business requirements
* Converts business requirements into functional design by mapping the functionalities needed to what is available OOTB and developing solution for gaps.
* Documents user stories/ product backlog items based on business requirements & solution.
* Writes, Edits, and Manages change control for Functional Design Documents (FDDs).
* Ensure data integrity and security within the PLM environment.
* Leads professional walkthrough sessions with business and technical SMEs to baseline requirements, solutions.
Basic Qualifications:
* Bachelor's degree in computer science, Engineering, or a related field.
* Experience with Teamcenter or similar PLM systems.
* Strong understanding of PLM principles and practices
* Excellent problem-solving skills and attention to detail.
* Ability to work collaboratively in a team environment.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* An MBA with an advanced degree or equivalent experience in Communications, Media, or Technology business.
* 7+ years of experience in strategy or business consulting, with at least 4 years in E2E Product Life Cycle Management (PLM) for Semiconductor Industry (FAB/ Non-FAB)
* Strong client-facing skills, including presentations to senior leadership, advice and consult with clients.
* Demonstrated ability to coordinate, integrate and deliver projects.
* Strong planning, coordination, analytical and communication skills.
* Ability to provide guidance to stakeholders in understanding business value of the initiative.
* Ability to interface with customers and other stakeholders with minimal supervision.
* Ability to complete project, with demonstrated commitment to meeting deliverables.
* Ability to prioritize among multiple tasks and self-manage.
The estimated annual compensation range for candidates based in CA, IL, NJ, WA, and NY will be $ 168000 to $ 234000
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