Customer Service Representative jobs at H-E-B

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Stocking: * Stocks and rotates items as needed * Assists with inventory control; loads, unloads, and moves product * Organizes, cleans, and prepares back area for the night crew and incoming trucks * Organizes merchandise on pallets to make the department presentable to the public * Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed * Maintains standards in shrink, safety, inventory control, and sanitation * Checks shipments for out-of-date and damaged product to ensure freshness and quality of products * Builds, stocks, maintains, and takes down store displays * Performs the duties of Customer Service Assistant as needed Customer Service: * Provides superior customer service * Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: * Merchandises product effectively * Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: * Cleans and sanitizes sales floor, display cases, prep areas, and equipment * Properly handles and maintains the operation of all equipment * Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: * Beauty: Knowledge of beauty and cosmetic aids * Drugstore / General Merchandise: Prepares tags and signs as needed * Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed * Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) * Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? * Minimum age 18 (mandatory) * High school diploma (or equivalent) * Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department Beauty: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements * Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms * Occasionally be exposed to cold, loud noise, and wet conditions * Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs Drugstore / General Merchandise: * Constantly* reach at waist, pivot, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists * Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist * Occasionally be exposed to cold, loud noise, and wet conditions * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Grocery: * Constantly* reach at waist, pivot, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists * Frequently be exposed to cold conditions * Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist * Occasionally be exposed to loud noise, and wet conditions * Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Frequently be exposed to ambient temperatures * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs Healthy Living: * Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch * Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion * Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements * Occasionally be exposed to cold, loud noise, and wet conditions * Must be able to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. * Sustains strong knowledge and awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Strong ability to perform task management, balancing dynamic customer flows. * Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Strong ability to communicate performance analysis findings and actions, both verbally and in writing. * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficient with email, Microsoft Office, and operations-related applications. * Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities. Qualifications * 18+ months retail experience including 6+ months of supervisory experience. Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $19.05-$33.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. * Sustains strong knowledge and awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Strong ability to perform task management, balancing dynamic customer flows. * Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Strong ability to communicate performance analysis findings and actions, both verbally and in writing. * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficient with email, Microsoft Office, and operations-related applications. * Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities. Qualifications * 18+ months retail experience including 6+ months of supervisory experience. Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $19.05-$33.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. * Sustains strong knowledge and awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Strong ability to perform task management, balancing dynamic customer flows. * Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Strong ability to communicate performance analysis findings and actions, both verbally and in writing. * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficient with email, Microsoft Office, and operations-related applications. * Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities. Qualifications * 18+ months retail experience including 6+ months of supervisory experience. Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $19.05-$33.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Stocking: * Stocks and rotates items as needed * Assists with inventory control; loads, unloads, and moves product * Organizes, cleans, and prepares back area for the night crew and incoming trucks * Organizes merchandise on pallets to make the department presentable to the public * Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed * Maintains standards in shrink, safety, inventory control, and sanitation * Checks shipments for out-of-date and damaged product to ensure freshness and quality of products * Builds, stocks, maintains, and takes down store displays * Performs Customer Service Assistant duties as needed Customer Service: * Provides superior customer service * Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: * Merchandises product effectively * Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: * Cleans and sanitizes sales floor, display cases, prep areas, and equipment * Properly handles and maintains the operation of all equipment * Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: * Beauty: Knowledge of beauty and cosmetic aids * Drugstore / General Merchandise: Prepares tags and signs as needed * Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games * Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed * Texas Backyard: Basic knowledge of chemical recommendations Basic knowledge of the nursery business and plant recommendations Ability to complete Green Thumb training (H-E-B internal training) What is your background? * Minimum age 18 (mandatory) * High school diploma (or equivalent) * 1+ years of experience * Completion of Company Orientation and Safety Training Do you have what it takes to be a fit as an H-E-B Customer Service Specialist? * Strong customer service skills * Reading and writing skills * Planning and organizing skills * Communication and interpersonal skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Perform the following, based on your Department? Beauty: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements * Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms * Occasionally be exposed to cold, loud noise, and wet conditions * Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs Drugstore: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noises, ambient temperatures, and wet conditions * Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs Dairy: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to cold, loud noises and wet conditions * Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs Frozen: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noises, and wet conditions * Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Frequently be exposed to ambient temperatures * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Stocking: * Stocks and rotates items as needed * Assists with inventory control; loads, unloads, and moves product * Organizes, cleans, and prepares back area for the night crew and incoming trucks * Organizes merchandise on pallets to make the department presentable to the public * Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed * Maintains standards in shrink, safety, inventory control, and sanitation * Checks shipments for out-of-date and damaged product to ensure freshness and quality of products * Builds, stocks, maintains, and takes down store displays * Performs the duties of Customer Service Assistant as needed Customer Service: * Provides superior customer service * Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: * Merchandises product effectively * Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: * Cleans and sanitizes sales floor, display cases, prep areas, and equipment * Properly handles and maintains the operation of all equipment * Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: * Beauty: Knowledge of beauty and cosmetic aids * Drugstore / General Merchandise: Prepares tags and signs as needed * Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed * Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) * Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? * Minimum age 18 (mandatory) * High school diploma (or equivalent) * Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department Beauty: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements * Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms * Occasionally be exposed to cold, loud noise, and wet conditions * Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs Drugstore / General Merchandise: * Constantly* reach at waist, pivot, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists * Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist * Occasionally be exposed to cold, loud noise, and wet conditions * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Grocery: * Constantly* reach at waist, pivot, grasp * Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists * Frequently be exposed to cold conditions * Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist * Occasionally be exposed to loud noise, and wet conditions * Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Frequently be exposed to ambient temperatures * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs Healthy Living: * Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch * Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion * Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements * Occasionally be exposed to cold, loud noise, and wet conditions * Must be able to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B Customers need you before they even enter our Stores! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for: * ability to work hard, outside * ability to work in a fast-paced environment What is the work? Sanitation / Stocking: * Collects carts from the parking lot * Removes trash from carts prior to returning to cart storage area * Cleans / picks up trash and debris from landscaping around the Store * Maintains a clean environment in the front elevation of the Store * Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire Store * Does Carts & Parts basket relocation and power-washing basket relocation for department setup * Performs red basket fill up / retrieval * Communicates supply needs to Front End Manager Customer Service: * Assists Customers in locating merchandise * Performs duties with a total Store mindset What is your background? * Company Orientation * Basics of Safety Do you have what it takes to be a fit as an H-E-B Service Representative (Parking Lot Attendant)? * Ability to work hard in extreme temperatures * Ability to work in a fast-paced environment * Ability to work around Customers, staying aware of their needs Can you... * Frequently* stand, walk, bend, kneel, pull, push, stand, reach, squat, and walk * Frequently be exposed to extreme (hot, cold), outside temperatures * Demonstrate the ability to lift up to 20 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B Customers need you before they even enter our Stores! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for: * ability to work hard, outside * ability to work in a fast-paced environment What is the work? Sanitation / Stocking: * Collects carts from the parking lot * Removes trash from carts prior to returning to cart storage area * Cleans / picks up trash and debris from landscaping around the Store * Maintains a clean environment in the front elevation of the Store * Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire Store * Does Carts & Parts basket relocation and power-washing basket relocation for department setup * Performs red basket fill up / retrieval * Communicates supply needs to Front End Manager Customer Service: * Assists Customers in locating merchandise * Performs duties with a total Store mindset What is your background? * Company Orientation * Basics of Safety Do you have what it takes to be a fit as an H-E-B Service Representative (Parking Lot Attendant)? * Ability to work hard in extreme temperatures * Ability to work in a fast-paced environment * Ability to work around Customers, staying aware of their needs Can you... * Frequently* stand, walk, bend, kneel, pull, push, stand, reach, squat, and walk * Frequently be exposed to extreme (hot, cold), outside temperatures * Demonstrate the ability to lift up to 20 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: * a high school diploma * communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: * Provides superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections Food Service / Production: * Prepares, packages, and merchandises fresh product effectively * Slices, packages, labels, rotates, and culls products for poor quality * Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: * Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: * Cleans and sanitizes display cases * Operates / maintains equipment properly * Complies with H-E-B food safety and sanitation standards * Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: * Records production and shrink to aid in production planning * Assists in technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates DELI: * Takes care of service counter Customers * Uses ordering system applications * Uses Fresh Production Planner * Performs inventory management processes (MSI, PAW) as required * If applicable, ensures catering orders are prepared and ready in time for Customer pickup * Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef What is your background? * Minimum age 18 (mandatory) * High school diploma, or equivalent * Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? * Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) * Strong customer service skills * Communication and interpersonal skills * Reading and writing skills * Planning and organizing skills Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021