Store Leader jobs at H-E-B - 47 jobs

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Lead in Curbside, you - ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You - ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS - willingness to train and supervise others? We are looking for: * experience as an in-store shopper or similar role * expert customer service skills; ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to department manager and typically works opposite shift to manager * Coordinates Department activities in the absence of the Manager * Reviews / maintains retail control paperwork for eCommerce * Provides feedback on current process and procedures for future needs of the business * Communicates with Manager or Store Leadership on any issues or concerns as they arise * Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager * In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders * Builds relationships; fosters teamwork * Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks * Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion * Minimizes shrink through careful handling of product * Achieves / monitors productivity standards * Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable * Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders * Performs Curbie and Personal Shopper duties as needed Customer Service: * Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed * Packages / transports / loads groceries and merchandise from the Store to the Customer - s vehicle * Ensures Customer orders are ready on time and meet their expectations * Addresses Customer concerns; contacts Customers needing additional support * Models superior customer service for other Partners Sanitation / Stocking / Food Safety: * Gathers baskets and picks up trash inside and outside eStore as needed * Maintains / stocks bag areas * Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks * Loads / unloads / moves heavy, bulky products to support eCommerce order selection * Maintains standards for safety and sanitation * Ensures Cold Chain standards are being upkept * Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma (or GED) * 1+ years of related experience * 1+ years of experience as an In-Store Shopper, or similar experience (preferred) Do you have what it takes to be a fit as an H-E-B Curbside Lead? * Expert customer service skills * Strong communication & listening skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to speak effectively before groups * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to prioritize and handle cross-functional tasks * Ability to work a flexible schedule * Ability to use material-handling equipment and maintain license Can you - * Perform in a fast-paced work environment which requires detailed work and precision * Work with Customers and stay attentive to their needs * Work a flexible schedule, based on business needs * Constantly* walk, reach at waist, grasp * Frequently reach at knees, push / pull with arms * Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold conditions, wet conditions, and loud noises * Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact. Here's what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Manages staff and oversees store operations to ensure quality of product, food and physical safety, and adequate inventory stock levels. Responsible for total store sales and profits through use of acceptable business practices. Promotes high level of engagement and customer satisfaction; and ensures adherence to Company standards and procedures. Essential Duties and Responsibilities: Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems. Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues. Directs store operations and manages operating expenses to maximize cash flow, EBITDA, sales, shrink, gross margin, and net profit. Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, work standards, and labor. Reviews and analyzes budget and personnel reports to determine and address areas of concern, and to plan long-term strategic objectives aligned with supporting banners. Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints. Ensures implementation of effective merchandising plans to increase sales through displays, store layouts, and category management promotions. Communicates with Category Managers regarding product delivery, service, and impact on store operations. Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards. Enforces quality control and food safety standards throughout the store and ensures dated products are stocked and rotated properly. Stays up-to-date regarding community activities such as business openings or closures to monitor potential impact on store business. Required to open/close store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets. Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Knowledge, Skills and Abilities: Advanced knowledge of store operations required. Advanced understanding of Company checkout policies and procedures. Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable. Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions. Advanced knowledge of cash register. Advanced knowledge of WFM (Workforce Management). Intermediate knowledge of on-site fuel station procedures, if applicable. Basic knowledge of SAP for reporting purposes. Basic mathematical skills. Strong organizational and time management skills. Ability to effectively communicate (in written and verbal form) with customers and partners. Ability to remain professional and courteous with customers at all times. Ability to lead and motivate others. Ability to carry out long-term strategic objectives aligned with Company initiatives. Ability to prepare reports and business correspondence. Must be detail-oriented. Ability to evaluate partner performance and make corrections as needed, in a tactful manner. Ability to learn new processes and transfer knowledge to others. Ability to perform basic Microsoft Office functions. Ability to multi-task and work in a fast-paced environment. Ability to work safely with sharp objects such as knives, box cutters, etc. Ability to use precision and non-precision hand tools. Ability to maintain high levels of confidentiality regarding sensitive information. Ability to work flexible schedules including nights, weekends and holidays. Ability to occasionally travel to off-site and out-of-town locations required with possible overnight stays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: Minimum 21 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. Associates Degree in related field and four or more years of related experience; or an equivalent combination of experience and/or higher education required. Health Insurance Portability and Accountability Act (HIPAA) certification required. TABC/LACT/AATC certification required where applicable. Manager Food Safety certification required. AML certification required. Physical Demands: Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Continuously required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements (ex. sorting and typing). Frequently required to bend, kneel or squat. Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Occasionally required to push, pull, maneuver or lift objects up to 75 lbs. Attendance at work is required. Work Context and Environment: Work is generally performed in a retail store. Occasionally exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to heights. Occasionally exposed to cleaning agents. Quiet to moderate noise level. Ready to find your place? BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.

Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Assistant Floral Department Manager Department: Floral FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Assists the Floral Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Core Competencies * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager Positions that Report to you: Floral Clerks, Floral Designers Primary Duties and Responsibilities: * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders. * Works as an integral part of the floral team (holidays may require extended hours). * Checks orders for the day and sets up a timeline and production schedule. * Reviews appearance of, inventories, replenishes, and cares for, damaged merchandise within department and throughout the store. * Ensures department standards are met. * Oversees the floral designers and clerks - outlines duties, trains, and follows up to ensure duties are completed. * Operates as a lead with the floral clerks, (eg. Trains simple designs, how to take telephone orders, etc.). * Handles and satisfies customer issues. * Ensures department is clean and neat including but not limited to cleaning cases and shelves, and sweeping floors at least daily. * Understands and processes FTD, interstore, and Teleflora orders. * Fills customer orders completely and creates floral arrangements at their request, all in a timely manner. * Takes special requests for product either in person or over the telephone. * Counsels customers regarding plants and floral care. * Identifies key areas to place specials within the store. * Orders flowers and supplies daily or as needed. * Handles product problems. * Understands the basics of floral products, care and handling, plant and flower identification, and can explain products requirements to customers. * Receives deliveries, puts product away, reviews invoices, and logs in record book daily. * Cleans, processes, and cuts flowers appropriately. * Wraps flowers and is careful not to damage. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Delivers product as necessary. * Assumes management duties in absence of Department Manager. * Shares ideas for arrangements for the customers as necessary (funerals, weddings, anniversaries, etc.). * Assists manager with paper work, scheduling, pricing, displays, promotions and determining pre-orders. * Reads industry references, listens to floral experts, and remains open to new ideas. * Helps with and may decorate in store events. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Supervisory Responsibilities: * Instructs, assigns, reviews and plans work of others. * Maintains standards, coordinates activities, and allocates personnel. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. * Ability to do arithmetic calculations involving fractions, decimals, and percentages. * Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction. Education and Experience: High school or equivalent experience (department training helpful) and over six months up to one year of similar or related experience. Physical Requirements: * Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes. Equipment Used to Perform Job: Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, telephone, and C.A.R.S. system. Financial Responsibility: Shares responsibility of department cash register, computer, printer, and credit card transactions. Contacts: Has daily contact with the general public, customers, suppliers/vendors and FTD and Teleflora. Confidentiality: Has access to confidential information including ad items, sales and order records. Maintains confidentiality on orders placed (including, who sent, who received, order, and cost). Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Assists with the scheduling and supervision of the Stock Crew as well as with the normal operational flow of the department. Oversees and maintains compelling displays. Supports the Team Leader, Associate Team Leader(s), and Order Writers to ensure smooth operation of the team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with the Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Job Responsibilities * Effectively supervises and delegates tasks based on the needs of the department. * Works with leadership to resolve team concerns or issues. * Responds to customer and Team Member needs and concerns. * Assists in sorting and stocking processes for at least 75% of the scheduled shift. * Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials. * Establishes and maintains a positive work environment that supports high Team Member morale. * Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required. * Assists in tracking the productivity of the stocking crew utilizing the case count tracker. * Opens and closes department according to established procedures. * Sets and achieves the highest standards of retail execution. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. * Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. * Provides timely, thorough, and thoughtful performance evaluations. * Consistently communicates and models WFM vision and goals. Job Skills * Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility. * Capable of teaching others in a constructive and positive manner. * Strong demonstrated organizational and time management skills. * Excellent interpersonal, motivational, team building, and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Thorough product and process knowledge. * Advanced knowledge of regulatory and safety policies and procedures. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficiency with email, Microsoft Office, and operations-related applications Experience * 12+ months retail experience. Physical Requirements / Working Conditions * Must be able to lift 50 pounds. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: 90 degrees Fahrenheit. * Ability to work in wet and dry conditions. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. * May require use of ladders. The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Lead in Curbside, you - ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You - ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS - willingness to train and supervise others? We are looking for: * experience as an in-store shopper or similar role * expert customer service skills; ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to department manager and typically works opposite shift to manager * Coordinates Department activities in the absence of the Manager * Reviews / maintains retail control paperwork for eCommerce * Provides feedback on current process and procedures for future needs of the business * Communicates with Manager or Store Leadership on any issues or concerns as they arise * Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager * In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders * Builds relationships; fosters teamwork * Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks * Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion * Minimizes shrink through careful handling of product * Achieves / monitors productivity standards * Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable * Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders * Performs Curbie and Personal Shopper duties as needed Customer Service: * Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed * Packages / transports / loads groceries and merchandise from the Store to the Customer - s vehicle * Ensures Customer orders are ready on time and meet their expectations * Addresses Customer concerns; contacts Customers needing additional support * Models superior customer service for other Partners Sanitation / Stocking / Food Safety: * Gathers baskets and picks up trash inside and outside eStore as needed * Maintains / stocks bag areas * Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks * Loads / unloads / moves heavy, bulky products to support eCommerce order selection * Maintains standards for safety and sanitation * Ensures Cold Chain standards are being upkept * Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma (or GED) * 1+ years of related experience * 1+ years of experience as an In-Store Shopper, or similar experience (preferred) Do you have what it takes to be a fit as an H-E-B Curbside Lead? * Expert customer service skills * Strong communication & listening skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to speak effectively before groups * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to prioritize and handle cross-functional tasks * Ability to work a flexible schedule * Ability to use material-handling equipment and maintain license Can you - * Perform in a fast-paced work environment which requires detailed work and precision * Work with Customers and stay attentive to their needs * Work a flexible schedule, based on business needs * Constantly* walk, reach at waist, grasp * Frequently reach at knees, push / pull with arms * Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold conditions, wet conditions, and loud noises * Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total Store mindset. You';l perform supervisory responsibilities, such as scheduling work, and training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * an associate's degree or a year of related experience / training * ability to work late evenings and overnight schedules * written / verbal communication skills What is the work? Store Lead Operations / Training: * Provides work direction and training to other departmental personnel * Directly supervises 3 to 4 employees in the department * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * May help prepare work schedules for department * May serve as backup to department manager; typically works opposite shift to manager * Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other Partners comply as well * Communicates recaps, needs, process improvements, problems, or solutions to Store Leaders * Performs duties of Total Store Sanitation team frequently Sanitation: * Maintains department cleanliness and safety with a sense of urgency and prioritization * Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains * Maintains proper documentation and certification of chemical handling and sanitation verification functions * Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room * Applies basic knowledge of product, product handling, and food preparation processes * Applies basic knowledge of assembly and use of department equipment for sanitation purposes * Applies knowledge of different types of insects or rodents and placement / use of pest control traps Customer Service: * Provides excellent customer service * Addresses complaints and resolves problems * Answers customer questions regarding products and assists them with selections What is your background? * Associate's degree or equivalent from two-year college or technical school, or * 6+ months of related experience / training, or equivalent combination of education and experience * Minimum age 18 (mandatory) * 1+ years of experience as a Sanitation Specialist and leader, or equivalent experience (preferred) * Completion of Company Orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety, and Certified Food Manager certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Lead? * Knowledge of OSHA Guidelines * Basic knowledge of product, product handling, and food preparation processes * Basic knowledge of assembly and use of department equipment for sanitation purposes * Strong verbal / written communication skills * Time-management skills * Ability to prioritize competing tasks; attention to detail * Ability to learn to operate equipment from various Store departments * Ability to take initiative and do what needs to be done; ability to work under minimum supervision * Ability to work with a team mindset * Ability to work late evenings and overnight schedules * Ability to identify types of insects or rodents and place / use pest control traps * Ability to speak effectively before groups of Partners or customers * Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Customer service-oriented Can you... * Constantly* walk, reach at waist, grasp * Frequently push / pull with arms * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total Store mindset. You';l perform supervisory responsibilities, such as scheduling work, and training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * an associate's degree or a year of related experience / training * ability to work late evenings and overnight schedules * written / verbal communication skills What is the work? Store Lead Operations / Training: * Provides work direction and training to other departmental personnel * Directly supervises 3 to 4 employees in the department * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * May help prepare work schedules for department * May serve as backup to department manager; typically works opposite shift to manager * Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other Partners comply as well * Communicates recaps, needs, process improvements, problems, or solutions to Store Leaders * Performs duties of Total Store Sanitation team frequently Sanitation: * Maintains department cleanliness and safety with a sense of urgency and prioritization * Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains * Maintains proper documentation and certification of chemical handling and sanitation verification functions * Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room * Applies basic knowledge of product, product handling, and food preparation processes * Applies basic knowledge of assembly and use of department equipment for sanitation purposes * Applies knowledge of different types of insects or rodents and placement / use of pest control traps Customer Service: * Provides excellent customer service * Addresses complaints and resolves problems * Answers customer questions regarding products and assists them with selections What is your background? * Associate's degree or equivalent from two-year college or technical school, or * 6+ months of related experience / training, or equivalent combination of education and experience * Minimum age 18 (mandatory) * 1+ years of experience as a Sanitation Specialist and leader, or equivalent experience (preferred) * Completion of Company Orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety, and Certified Food Manager certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Lead? * Knowledge of OSHA Guidelines * Basic knowledge of product, product handling, and food preparation processes * Basic knowledge of assembly and use of department equipment for sanitation purposes * Strong verbal / written communication skills * Time-management skills * Ability to prioritize competing tasks; attention to detail * Ability to learn to operate equipment from various Store departments * Ability to take initiative and do what needs to be done; ability to work under minimum supervision * Ability to work with a team mindset * Ability to work late evenings and overnight schedules * Ability to identify types of insects or rodents and place / use pest control traps * Ability to speak effectively before groups of Partners or customers * Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Customer service-oriented Can you... * Constantly* walk, reach at waist, grasp * Frequently push / pull with arms * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Lead in Curbside, you - ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You - ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS - willingness to train and supervise others? We are looking for: * experience as an in-store shopper or similar role * expert customer service skills; ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to department manager and typically works opposite shift to manager * Coordinates Department activities in the absence of the Manager * Reviews / maintains retail control paperwork for eCommerce * Provides feedback on current process and procedures for future needs of the business * Communicates with Manager or Store Leadership on any issues or concerns as they arise * Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager * In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders * Builds relationships; fosters teamwork * Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks * Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion * Minimizes shrink through careful handling of product * Achieves / monitors productivity standards * Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable * Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders * Performs Curbie and Personal Shopper duties as needed Customer Service: * Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed * Packages / transports / loads groceries and merchandise from the Store to the Customer - s vehicle * Ensures Customer orders are ready on time and meet their expectations * Addresses Customer concerns; contacts Customers needing additional support * Models superior customer service for other Partners Sanitation / Stocking / Food Safety: * Gathers baskets and picks up trash inside and outside eStore as needed * Maintains / stocks bag areas * Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks * Loads / unloads / moves heavy, bulky products to support eCommerce order selection * Maintains standards for safety and sanitation * Ensures Cold Chain standards are being upkept * Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma (or GED) * 1+ years of related experience * 1+ years of experience as an In-Store Shopper, or similar experience (preferred) Do you have what it takes to be a fit as an H-E-B Curbside Lead? * Expert customer service skills * Strong communication & listening skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to speak effectively before groups * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to prioritize and handle cross-functional tasks * Ability to work a flexible schedule * Ability to use material-handling equipment and maintain license Can you - * Perform in a fast-paced work environment which requires detailed work and precision * Work with Customers and stay attentive to their needs * Work a flexible schedule, based on business needs * Constantly* walk, reach at waist, grasp * Frequently reach at knees, push / pull with arms * Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold conditions, wet conditions, and loud noises * Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Lead in Curbside, you - ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You - ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS - willingness to train and supervise others? We are looking for: * experience as an in-store shopper or similar role * expert customer service skills; ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to department manager and typically works opposite shift to manager * Coordinates Department activities in the absence of the Manager * Reviews / maintains retail control paperwork for eCommerce * Provides feedback on current process and procedures for future needs of the business * Communicates with Manager or Store Leadership on any issues or concerns as they arise * Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager * In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders * Builds relationships; fosters teamwork * Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks * Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion * Minimizes shrink through careful handling of product * Achieves / monitors productivity standards * Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable * Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders * Performs Curbie and Personal Shopper duties as needed Customer Service: * Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed * Packages / transports / loads groceries and merchandise from the Store to the Customer - s vehicle * Ensures Customer orders are ready on time and meet their expectations * Addresses Customer concerns; contacts Customers needing additional support * Models superior customer service for other Partners Sanitation / Stocking / Food Safety: * Gathers baskets and picks up trash inside and outside eStore as needed * Maintains / stocks bag areas * Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks * Loads / unloads / moves heavy, bulky products to support eCommerce order selection * Maintains standards for safety and sanitation * Ensures Cold Chain standards are being upkept * Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma (or GED) * 1+ years of related experience * 1+ years of experience as an In-Store Shopper, or similar experience (preferred) Do you have what it takes to be a fit as an H-E-B Curbside Lead? * Expert customer service skills * Strong communication & listening skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to speak effectively before groups * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to prioritize and handle cross-functional tasks * Ability to work a flexible schedule * Ability to use material-handling equipment and maintain license Can you - * Perform in a fast-paced work environment which requires detailed work and precision * Work with Customers and stay attentive to their needs * Work a flexible schedule, based on business needs * Constantly* walk, reach at waist, grasp * Frequently reach at knees, push / pull with arms * Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold conditions, wet conditions, and loud noises * Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Top Store Leader, you'll be responsible for the total merchandising operation of the Store, including Customer and Partner relations, as well as its financial performance. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * a bachelor's degree * extensive operational experience * leadership and execution management skills What is the work? Management / Leadership: * Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters * Ensures appropriate inventory levels * Manages / controls shrink to meet or exceed Corporate strategy goals * Ensures compliance with all Federal, State, and H-E-B regulations and standards for product freshness, food safety, refrigeration, and sanitation * Delegates work to appropriate Partners based on complexity of tasks and skills, interests, and individual capabilities * Monitors progress on assigned tasks and follows up on the completion of assignments and end results * Accountable for department labor and production schedules; communicates schedules to Department Managers * Fosters a sense of teamwork among Partners to ensure a focus towards common goals * Coaches and delivers real time feedback that develops Partners and drives them towards achieving business results * Helps manage performance and development of School of Retail Management (SORM), School of Retail Leadership (SORL), and Intern Program Partners relating to in-store merchandising issues * Owns personal development through pursuing ongoing leadership and product knowledge training Sales: * Accountable for merchandising strategy that optimizes financial performance and is aligned with corporate strategy as well as customer trends, demographics, and segments * Ensures execution / tailoring of Corporate merchandising plans to achieve profitability goals * Accountable for profitability expectations and results; ensures they are communicated to Store Partners * Participates on the Store Leadership Team to ensure coordination, integration, and alignment of total store plans * Tracks and monitors local competition to ensure we sustain our Every Day Low Price strategy What is your background? * Bachelor's degree (or proven track record w/ several years of management experience) * Extensive operational experience * Food Safety certification Do you have what it takes to be a fit as an H-E-B Top Store Leader or General Manager? * Knowledge of government regulations * Knowledge of product presentation, cross-merchandising, and product / profit mix * Knowledge of marketing to customer trends, demographics, segments, etc. * Knowledge of logistics, warehouse, and procurement processes * Comprehensive understanding of marketing concepts (e.g., markdowns, seasonal, exit strategies, display locations, etc.) * Proficiency in MS Office (Word, Excel), and H-E-B systems * Advanced interpersonal, listening, and verbal / written communication skills * Advanced customer service skills * Strong analytical skills * Execution management skills * Proven leadership ability; change leader * Ability to manage multiple priorities and shift focus between projects and tasks * Ability to handle stressful situations; highly adaptable * Ability to set performance expectations and measurement criteria * Passion for selling and service; understanding of product integrity Can you... * Function in a fast-paced retail environment, which requires detailed work and precision * Be exposed to moderate noise level in the work environment * Lift and carry 40 - 60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work with customers, being attentive to their needs, yet maintaining composure in high stress situations * Work extended hours and varying work schedules as dictated by the business 05-2016

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

Responsibilities A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department. Responsibilities: * Assist in ordering * May assist in writing weekly Department schedule * Identify and address high priority activities first * Communicate clear expectations for assignments * Delegate responsibility to appropriate Partners * Provide excellent customer service * Maintain operating effectiveness * Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met * Maintain standards in shrink, safety, and inventory control * Assist in merchandising the department to maximize sales * Use suggestive selling techniques to maximize sales EXPERIENCE AND EDUCATION PREFERRED * Typically requires 5-8 years experience * Knowledge of department product, food preparation, and equipment * Extensive knowledge of specialty food products and food preparation is essential * Strong customer service skills * Passion for food * Materials Handling Equipment certification * Excellent interpersonal and communication skills * Ability to work in fast paced environment * Ability to work in extreme temperatures * Previous retail/restaurant experience required PHYSICAL AND OTHER REQUIREMENTS * Must be able to manage in excess of 25 lbs., up to 50 lbs 02-2004

Responsibilities A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department. Responsibilities: * Assist in ordering * May assist in writing weekly Department schedule * Identify and address high priority activities first * Communicate clear expectations for assignments * Delegate responsibility to appropriate Partners * Provide excellent customer service * Maintain operating effectiveness * Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met * Maintain standards in shrink, safety, and inventory control * Assist in merchandising the department to maximize sales * Use suggestive selling techniques to maximize sales EXPERIENCE AND EDUCATION PREFERRED * Typically requires 5-8 years experience * Knowledge of department product, food preparation, and equipment * Extensive knowledge of specialty food products and food preparation is essential * Strong customer service skills * Passion for food * Materials Handling Equipment certification * Excellent interpersonal and communication skills * Ability to work in fast paced environment * Ability to work in extreme temperatures * Previous retail/restaurant experience required PHYSICAL AND OTHER REQUIREMENTS * Must be able to manage in excess of 25 lbs., up to 50 lbs 02-2004

Responsibilities A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department. Responsibilities: * Assist in ordering * May assist in writing weekly Department schedule * Identify and address high priority activities first * Communicate clear expectations for assignments * Delegate responsibility to appropriate Partners * Provide excellent customer service * Maintain operating effectiveness * Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met * Maintain standards in shrink, safety, and inventory control * Assist in merchandising the department to maximize sales * Use suggestive selling techniques to maximize sales EXPERIENCE AND EDUCATION PREFERRED * Typically requires 5-8 years experience * Knowledge of department product, food preparation, and equipment * Extensive knowledge of specialty food products and food preparation is essential * Strong customer service skills * Passion for food * Materials Handling Equipment certification * Excellent interpersonal and communication skills * Ability to work in fast paced environment * Ability to work in extreme temperatures * Previous retail/restaurant experience required PHYSICAL AND OTHER REQUIREMENTS * Must be able to manage in excess of 25 lbs., up to 50 lbs 02-2004

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact. Here's what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Supports the Store Director in overseeing total store operations with a focus on departmental performance, partner development, customer satisfaction, compliance, and financial objectives. Ensures operational excellence across all areas of the store, including front end, inventory management, merchandising, loss prevention, and food safety. Provides leadership and coaching to partners to ensure a safe, clean, and customer-friendly shopping experience. Essential Duties and Responsibilities: Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems. Leads by example in delivering exceptional customer service; addresses customer complaints and ensures resolution. Opens and closes the store as assigned, ensuring adherence to safety, security, and operational procedures. Ensures proper execution of pricing accuracy, planogram compliance, and promotional displays. Manages front end operations including staffing, training, cash handling, and compliance with tender procedures (e.g., WIC, EBT, AML, lottery, Western Union). Monitors inventory levels using item management processes and ensures timely ordering, receiving, and stock rotation. Reviews profit and loss reports, sales, shrink, and labor metrics; identifies trends and communicates concerns to the Store Director. Maintains compliance with food safety, sanitation, and quality standards across all applicable departments. Oversees execution of loss prevention strategies and shrink control initiatives throughout the store. Conducts regular store walks and inspections to ensure cleanliness, safety, and operational readiness. Ensures proper handling of deposits, change orders, register tills, and daily office audits; reports discrepancies. Provides training, coaching, and accountability for all partners to ensure high performance and alignment with company standards. Supports achievement of store financial goals including sales, EBITDA, gross margin, and operating expense targets. Knowledge, Skills and Abilities: Intermediate knowledge of retail grocery store operations. Basic understanding of Company checkout policies and procedures. Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable. Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions. Basic knowledge of cash register. Basic knowledge of on-site fuel station procedures, if applicable. Basic mathematical skills. Ability to lead and motivate others. Ability to effectively communicate (in written and verbal form) with customers and partners. Ability to remain professional and courteous with customers at all times. Ability to organize, prioritize, and manage time. Ability to prepare reports and business correspondence. Must be detail oriented. Ability to carry out short-term strategic objectives aligned with Company initiatives. Ability to multi-task and work in a fast-paced environment. Ability to evaluate partner performance and make corrections as needed, in a tactful manner. Ability to maintain confidentiality regarding sensitive information. Ability to learn new technology systems, methods and processes. Ability to perform basic Microsoft Office functions. Ability to safely work with sharp objects such as knives, box cutters, etc. Ability to operate manual or electric pallet jack. Ability to work variable shifts including nights, weekends, and holidays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: Minimum 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN/LMS program within 2 weeks of starting in role. Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through Company LEARN/LMS program within 2 weeks of starting in role where applicable. Must obtain Manager Food Safety certification through Company LEARN/LMS program within 2 weeks of starting in role. Must obtain Anti-Money Laundering (AML) certification through Company LEARN/LMS program within 2 weeks of starting in role. Physical Demands: Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Continuously required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements (ex. sorting and typing). Frequently required to bend, kneel or squat. Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Occasionally required to push, pull, maneuver or lift objects up to 75 lbs. Attendance at work is required. Work Context and Environment: Work is generally performed in a retail store. Occasionally exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level. Ready to find your place? BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.