Labor Relations Specialist
H&M job in New York, NY
Job Description WHAT YOU'LL DO As a Labor Relations Specialist, USA-CA-PR in the HR function, your main focus will be to navigate the complex and ever-evolving landscape of employment law and labor relations. You focus on the day-to-day operational aspects of labor relations within Sales Market USA-CA-PR, including Logistics. You act as a speaking partner for local Union dialogue and/or works council. Equip HR Business Line and Business Leaders with the appropriate training, tools, and access to relevant information to be proactive in managing risk and People Relation related topics/cases.
This hybrid role reports into our Labor Relations Counsel and is based out of the New York or New Jersey Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
* Responsible for interpreting and applying labor laws, assisting with negotiating collective bargaining agreements, resolving disputes, and ensuring compliance with legal requirements
* Develop and deliver training programs on labor relations topics and educate employees and managers on their rights, responsibilities, and the organization's labor-related policies
* Address and resolve workplace conflicts and disputes promptly and fairly
* Focus on fostering positive employee relations, resolving conflicts, and ensuring compliance with labor laws and policies
* Conduct investigations into employee grievances, complaints, or alleged violations of labor policies
* Provide guidance to employees and management on interpreting and applying labor-related policies
* Serve as a point of contact for employees seeking information or assistance regarding labor relations matters.
* Manage day to day employee relations matters for Logistics.
* Communicate changes in labor policies and procedures to ensure understanding and compliance
* Stay current with federal, state, and local labor laws and regulations
* Govern and follow up on compliance and proactively address identified risks through strategic planning and mitigation efforts, minimizing the organization's exposure to compliance-related challenges
* Ensure the respect for freedom of association for all colleagues connected to our business
* Create a trustful relationship with employee representatives
* Domestic and or international travel required (US and Canada)
Qualifications
Who You Are:
* Bachelor's degree in Human Resources, Labor Relations, Business Administration, or a related field
* Relevant certifications and/or training in labor relations or human resources
* Demonstrated experience in labor relations with direct Union relationship management
* At least three years' experience in employee relations
* Strong negotiation and advocacy skills
* In-depth knowledge of labor laws, National Labor Relations Board (NLRB) regulations, and collective bargaining principles
* Demonstrated commitment to human rights advocacy within the workplace
* Excellent written and verbal communication skills
Additional Information
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is $130,000-140,000 annually
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
EEOC Code: PRO
JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
* We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
H&M Sales Advisor
H&M job in Jersey City, NJ
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
* Willingness to engage and have conversations with customers to provide excellent service
* Guide customers through our fashion trends, stories & products in all areas of the store
* Ability to effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Representing yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
* Use your product & fashion knowledge to share relevant information to customers
Team & Development
* Retain and share your service, fashion and store operations knowledge and skills with colleagues
* Follow all procedures, routines, and legal requirements in all areas of the store
* Give & receive feedback with your colleagues to learn, develop & support each other
* Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice & processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
* Ensure good stock levels with replenishment routines on sales floor
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Support with opening and closing of the store
* Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
* As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
* Motivated by giving customers a great experience.
* You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
* You should also enjoy working in a collaborative and dynamic environment.
* You have sales experience working in a dynamic and collaborative environment that you can apply to your role
* Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $16.00 per hour
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
Easy ApplyTodd Snyder - Stock
New York, NY job
The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience
POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A
RESPONSIBILITIES:
Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards.
Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance.
Partner with store leadership to complete stock transfers and process damages.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous stock experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to receive feedback and take action when appropriate
Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Available to work a flexible schedule to include early morning, late evenings, weekends and holidays
Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment
Ability to lift cartons weighing up to 25lbs.
Ability to perform all Essential Job Functions
Proficient with technology
Auto-ApplyHR Manager - New York, NY
New York, NY job
Your Role The HR Manager is responsible for providing human resource support to Victoria's Secret & Co's teams. This role will serve as a consultative and strategic business partner to home office teams. The HR Manager will assist with administration of policies and programs covering the talent lifecycle, HR strategy delivery, and associate relations including recruiting, onboarding, training and development, compensation, talent and performance management, and succession planning processes.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
* Guide leaders and associates on best practices and company policies/procedures for interviews, hiring, onboarding, associate development, performance management, and compensation and benefits.
* Support all aspects of the talent development process, including goal setting, quarterly conversations, annual performance reviews, development planning, and succession planning.
* Lead and/or co-facilitate talent calibration meetings to identify top talent, address current and projected gaps, identify action items, and support performance related issues including exit strategies.
* Partner with recruiting to attract top talent that support current and future needs, support recruitment strategies that proactively develop a talent pipeline, and work with hiring managers to develop comprehensive onboarding plans to ensure new associates are assimilating into their roles and the company culture.
* Conduct thorough investigations and identify resolutions of elevated concerns and associate relations issues; ensure consistency and confidentiality throughout process and mitigate risk to the company.
* Support growth and career development for associates within and across teams; partner with leaders and Learning and Development partners to identify gaps, deliver solutions, and coach leaders on techniques and strategies to develop their direct reports.
* Implement and monitor changes to the business; provide change management tools and support to aid associates through transitions.
* Manage contingent labor resources ensuring compliance and budget management.
* Identify and deliver engagement strategies that promote the company's culture in achieving business results and positively impact our culture and engagement, including the Associate Opinion Survey action planning support.
* Participate in, lead, and/or manage cross-functional project teams, company-wide activities, and community programs.
Click here for benefit details related to this position.
Minimum Salary: $111,000.00
Maximum Salary: $151,515.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience
* Bachelor's degree in Human Resources or equivalent experience.
* 5-7 years of human resources experience in business partner capacity.
* High degree of professionalism, composure, integrity, and confidentiality.
* Proven relationship-building skills within a matrixed organization.
* Strong influencing skills including the ability to coach upward and address difficult situations.
* Proven ability to make timely, critical decisions based on analysis of the information presented.
* Ability to make timely decisions where required information is incomplete, contradictory, and/or ambiguous utilizing solid judgment.
* Advanced written and verbal communication skills with an ability to translate complex concepts to individuals at all levels.
* Advanced attention to detail, follow-up, and organizational skills.
* Ability to be in NY office 2-3 days per week.
* Preferred experience in a retail environment.
* Preferred experience supporting design and/or creative teams.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
#LI-TL1 #LI-Hybrid
Sr Coordinator - Paid Media Production
New York, NY job
Senior Coordinator - Paid Media Production REPORTS TO: Sr. Manager - Brand & Performance Marketing Key partner to Paid Media (internal + agency), Creative, and Video teams tasked with translating Brand and Performance Media plans into actionable shoot plans and detailed asset needs.
RESPONSIBILITIES:
Manage Paid Media Creative and Custom Content timelines and deliverables with media partners and media agency
Own static & video execution process with design and copy teams utilizing Monday.com to track project timelines and development of assets in order to meet deadlines for review, handoff, etc.
Develop creative briefs for static & video needs, inclusive of product story direction; and broken out by channel & detailed specs
Work with Paid Media Team to develop A/B testing plan of creative media assets
Identify outstanding needs that were not captured on shoot; partner with Creative & Social teams to identify alternative sources for content
Manage post-production review process by compiling feedback and managing revisions
Manage weekly hot lists for deliverables
Manage creative asset hand-off and trafficking to Media Agency via Click Up
Q/A final media placements in Click Up built by Media Agency
Bridge the gap between overarching marketing priorities and Paid Media priorities
Partner with Production, Business Strategies, and Creative teams to outline product / styling requests for Paid Media-specific shot list
Subject matter expert of the seasonal products, priorities and concepts to identify how they fit into the media plan
Own + lead video creative workflow meetings with cross-functional partners
Work with Associate Manager - Brand & Performance Marketing to select and traffic AE organic, Influencer/Creator posts to boost with Paid Media funds
Maintain a strong relationship with AE Organic Social and Influencer/Creator teams to stay up to date on posting calendars and strategy
Develop and maintain close relationships with cross-functional teams:
Media Creative
Brand Management
Organic Social
Product Strategy
External Media Agency
Influencer/Creator
QUALIFICATIONS:
Bachelor's Degree with 2-3 years experience. Agency experience is preferred.
Knowledge of Paid Media and Marketing best practices
Ability to simultaneously manage multiple projects of varying complexity
Ability to independently work with business partners to prioritize day to day tasks
Ability to take ownership of a project's outcome
Excellent communication and follow-up skills
Ability to build relationships with cross functional teams
Effective in a variety of formal presentation settings such as one-on-one, small and large groups, and with peers and bosses
Self-motivated with critical attention to detail, deadlines and reporting
PAY/BENEFITS INFORMATION:
Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
AEO may also provide discretionary bonuses and other incentives at its discretion.
Auto-ApplyCoordinator - International Wholesale
New York, NY job
Coordinator, INTL Wholesale REPORTS TO: Account Director, Wholesale
The Coordinator, Wholesale, provides essential operational, logistical, and administrative support to the Wholesale Account Director and the broader wholesale team. This role is crucial for ensuring the accurate and timely execution of sales plans, order processing, and administrative tasks required to maintain strong account relationships and drive the operational excellence of the wholesale business. The ideal candidate is highly detail-oriented, proactive, organized, and possesses strong data management skills.
RESPONSIBILITIES:
Accurately process and manage the entry of seasonal and replenishment wholesale orders in the internal ERP/order management system, working in close partnership with the Account Director and AEO Buying/Planning teams.
Monitor the status of all wholesale orders, tracking them from creation through to shipment and delivery, ensuring they align with wholesale partnership windows and logistical requirements, partnering with AEO Logistics team to prepare shipment documents and reports
Manage and communicate assortment updates to wholesale accounts and recommended actions in order to protect business and minimize fall out as discussed and aligned with Account Director
Liaise with internal teams on ATS stock availability in order to capitalize on in-season upside sales to Wholesale Accounts. Manage and follow up from request through final inventory transfers.
Coordinate and process all post-shipment claims, including returns, damages, and shortages, acting as the internal liaison between the wholesale partner and relevant internal departments (Logistics, Finance).
Assist in maintaining accurate wholesale partner profiles, system requirements, and operational guidelines within internal databases to ensure compliance and smooth transactions.
Compile weekly and monthly sell-through data, sales performance metrics, and trend analysis from wholesale partners. Prepare concise reports and dashboards to support the Account Director's strategic decision-making and forecasting efforts.
Manage the organization, distribution, and tracking of digital assets (e.g., product images, descriptions, content) required by wholesale accounts for their e-commerce and marketing platforms.
Prepare and organize materials for market appointments and sales pitches, including line sheets, sample tracking, and presentation slides.
Support the Account Director during market appointments, helping to provide a best in class experience for accounts
Serve as a key operational point of contact between the Wholesale team and cross-functional partners, including Planning, Merchandising, Logistics, Marketing, and Finance, facilitating the flow of information to ensure seamless execution.
Serve as the key point of contact for all customer service related queries from Wholesale Accounts
Provide oversight and support for basic financial transactions, including tracking invoice status, payment reconciliation, and the processing of credit notes.
Schedule key meetings, prepare agendas, take detailed notes, and distribute action items following internal and external account meetings.
Assist the Account Director in the initial operational setup and data collection for newly identified wholesale opportunities.
Other duties as needed
QUALIFICATIONS:
Bachelor's Degree in Business, Merchandising, or a related field preferred.
1-3 years of experience in wholesale, account support, sales operations, or retail back-office/logistics is preferred; international product/brand experience is preferred
Familiarity with NuOrder, Bamboo Rose, Google Suite, Account specific retail portals, and other data systems is preferred. Intermediate to advance skill level in Excel / Google sheets is required to be successful
Exceptional attention to detail and organizational skills.
Strong ability to manage multiple tasks simultaneously in a fast-paced environment.
Excellent written and verbal communication skills with a comfort level speaking and corresponding with account teams across a wide span of levels from analysts to CEO.
A proactive, problem-solving mindset with a willingness to learn and adapt to new systems and processes.
Ability to work outside of standard U.S. business hours is required
Comfortable working in an hybrid environment - working in office a few days a week (based on the needs of the business or big milestone week) with occasional remote work from home
PAY/BENEFITS INFORMATION:
Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
AEO may also provide discretionary bonuses and other incentives at its discretion.
Auto-ApplySenior Print Stylist- Swim, Sport & Accessories-Victoria's Secret
New York, NY job
The Senior Print Stylist for Emerging categories coordinates and executes commercially viable and brand-right color & print POV for all Swim, VSX, and Accessories in a 4-season calendar that tie back to overall concept and business strategies. Recognize and execute relevant trends and consumer needs for product designs.
RESPONSIBILITIES:
* Develop and style brand-right color and print stories that tie back to seasonal concepts and fabric programs in support of brand and leadership vision and line plans, from concept through to final pass off for sampling and production.
* Partner with Concept, Design, and Raw Materials teams to build brand-right prints and novelty raw materials that work within the context of the garments and total product assortment.
* Work with CAD artists to develop print and raw material artwork per product/categories/collections including layout and scale intent, considering printability and technical limitations per fabric/product types.
* Use NedGraphics to recolor print artwork and to pitch 2+ color novelty raw materials colorways
* Create/maintain print presentation boards in Illustrator/Indesign, as well as communicate and present color and print POV to Design teams and cross-functional partners.
* Partner with cross-functional teams such as Print Technologists + Raw Materials to develop and execute print/novelty raw materials within technical limitations.
* Review print and 2+ color novelty raw material strike-offs with Print Technologists and Design teams for layout and execution.
* Create/maintain Indesign print charts throughout print development process to adoption and communicate changes to cross functional teams including Print Tech, Sampling, Raw Materials, PLM coordinators, and Design.
* Stay up to date on color and print trends via research and shopping
* Use design calendar to track towards color and print deliverables and key milestone meetings.
* Manage, inspire and develop junior talent
Click here for benefit details related to this position.
Minimum Salary: $127,500.00
Maximum Salary: $174,090.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree in Fashion/Textile Design or equivalent experience
* 7+ years of Color & Print experience in a comparable retail environment, preferably in swim/sport/accessories
* Proficient in Adobe Suites and Microsoft Office
* Exceptional color and print sensibility, with an eye for fashion and detail
* Demonstrated ability to deliver commercially viable color and print stories in a fast-paced environment
* Expert knowledge of fabric printing, print techniques and repeat layouts
* Highly motivated, passionate and results-oriented
* Champion for change and able to react with speed and agility
* Excellent prioritization and time management skills
* Strong communication and interpersonal skills
* Proficient presentation skills
* Flexible and creative problem solver
* Customer focused
* Proactive team player
* Strong sense of accountability
* Basic knowledge of NedGraphics or similar program a plus
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Asset Protection Investigator Upper East New York/Harlem
New York, NY job
Asset Protection Investigator The Asset Protection Investigator plays a critical role in reducing shrink, ensuring compliance, and strengthening our culture of safety. This role focuses on external investigations, building partnerships across stores, and supporting awareness programs that protect our people, product, and brand. The position reports to a Regional Asset Protection Manager.
Why You'll Love This Role
* Direct impact: See the results of your work every day.
* Partnerships that matter: Collaborate with leaders across VS&Co businesses.
* Day-one benefits: Enjoy a strong total rewards package from your first day.
What You'll Do
Investigations & Case Management
* Detect, investigate, and safely apprehend shoplifters in alignment with VS&Co policies.
* Assist in external investigations and case building as directed.
* Prepare, maintain, and secure reports, evidence, and records per company and legal standards.
* Review reporting data to identify external theft patterns.
* Submit thorough, well-documented cases and testify in court proceedings when required.
Partnership & Collaboration
* Support processes to minimize losses.
* Partner with store management on asset protection issues (external focus)
* Build strong working relationships with management teams, law enforcement, and industry peers.
Operations & Flexibility
* Support company values, policies, and applicable laws.
* Work a flexible schedule, including days, evenings, weekends, and holidays.
Click here for benefit details related to this position.
Minimum Salary: $31.00
Maximum Salary: $40.84
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Required Skills & Experience
* High school diploma or equivalent required; bachelor's degree preferred.
* 2+ years of asset protection or loss prevention experience preferred.
* Strong written and verbal communication skills.
* Highly organized with excellent follow-up abilities.
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Auror, & CCTV.
#LI-WM1
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Asset Protection Security Specialist (Physical Security and Executive Protection) - New York
New York, NY job
The Asset Protection Security Specialist is an individual contributor position with the Asset Protection team responsible for supporting the protection of our enterprise assets, which include people, product, and property. Our mission is to become the leading Asset Protection department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety and respond to crisis situations. The Asset Protection Security Specialist supports building security and safety through core building posts, including lobby desk, interior and exterior building roves. This individual must also maintain accurate reporting on incidents. This individual will support the departments Protective Operations Team (Executive Protection) and provide as needed security for executives. Coordinates with relevant Asset Protection leadership to support all relevant Executive Protection needs. This position typically reports to the Manager of Asset Protection and has no direct reports. Shift for this role: 11a-8p Monday Through Friday, weekends and extended hours as needed
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Position Responsibilities:
* Ensure associates, vendors and visitors follow safety and security related policies and procedures on property.
* Conducts roves in his/her assigned area to detect and appropriately respond to safety and/or security issues. These roves will be performed on foot.
* React and respond urgently, as first and supporting responders, to office safety and medical incidents.
* Identify and assess safety related incidents which may include but are not limited to: First Aid, Life Safety and Internal Theft.
* Accurately write and submit necessary reporting and follow up on office safety and security incidents.
* Retain and implement knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles
* Conduct surveillance of buildings and grounds through closed circuit television (CCTV) and other electronic systems.
* Deliver excellent customer service to all associates.
* Assist in completion of office inspections and investigations.
* Build productive business relationships while demonstrating a thorough understanding of each function.
* Participate in Asset Protection programs, project meetings and committees as directed by leadership.
* Communicate with business partners, external partners and local law enforcement/emergency responders.
* Support the Protective Operations program by providing executive protection services for executives and events as needed.
* Conduct advance security assessments to support the Protective Operations program.
* Coordinates with service providers to support the Protective Operation's as needed.
* Supports all other Protective Operations program needs as assigned by the AP Manager or AP Leaders.
Click here for benefit details related to this position.
Minimum Salary: $76,100.00
Maximum Salary: $99,855.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Qualifications
* Must have a valid driver's license.
* 3 to 5 years' experience in protective intelligence, physical security, emergency response, as well as security protocol implementation preferred.
* Experience in Executive Protection or Close Contact Protection is preferred but not a requirement.
* Experience with identifying and responding to safety related issues preferred
* Must have the ability to respond in accordance to enterprise policy and procedure in high and low pressure situations
* Strong interpersonal and customer service skills
* Strong decision making capability.
* Excellent written and verbal communication skills
* Ability to interact with individuals from all levels within the organization
* Basic computer skills including but not limited to MS Office, SAP, access control software & Web based programs
* First Aid, CPR and AED certification - annually certified.
* Must have the ability to multi-task and be flexible
Physical Requirements:
* Ability to lift and carry a minimum of 25 lbs.
* Ability to sit or stand for extended periods of time (up to 2 hours)
* Ability to climb a standard ladder up to 15 feet
* Ability to climb stairs (2 or more flights at one time) at a casual, brisk or rapid pace
* Ability to walk continuously for extended periods of time (2 or more hours)
* Ability to walk over uneven terrain
* Ability to lift or drag up to 105 lbs. up to 50 feet
* Job duties require working in inclement weather
* May be required to work weekends and holidays
#LI-SM1
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Senior Product Developer - Accessories
New York, NY job
* TO BE CONSIDERED FOR THIS ROLE, YOU MUST HAVE EXPERIENCE WITH ACCESSORIES* Your Role Our Production & Sourcing teams source the raw materials that go into all of our brand products and packaging. Materials are sourced from around the world and we manage production in factories in the U.S. and across the Far East. Victoria's Secret was the first organization to master the art of speed sourcing - bringing products from concept to stores so fast it made the retail world's collective head spin. We were the best then … and we're still at the top after all these years.
The Sr. Product Developer is an entry level manager responsible for owning specific category/categories. They partner with design, technical design and manufacturing to develop and execute product consistent with design's vision and the Brand's global sourcing strategy. The Senior Product Developer manages the development and execution of products from design intent through bulk production, with a focus on on-time, quality, deliveries at the right cost, with the required speed and flexibility in support of the brand strategy. This role requires a high level of influence with global cross functional partners.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
Sample Tracking
* Create and organize sample tracking log
* Tracking and checking in samples
* Organizing and distributing samples
* Ensure charts are being updated by region
* Ownership of accuracy of information
* Work with region to get ETA's
* Risk assessment & trouble shooting issues
* Check samples for accuracy
* Work w/ design on sample accuracy call out
* Work w/ region on sample accuracy & quality call outs
* Prioritize samples by level of importance
* Manage sampling needs of design and merchants
* Trouble shoot improvement findings from w/t w/ tech
* Takes on proactive approach to avoiding sample delays
* May pre-Positions Raw Materials with Suppliers
* May facilitate Pre-Positioned Raw Material delivery to vendors as needed
* Makes decisions on acceptable substitute materials for sampling
* Oversee progress
* Manage work load of sampling needs from design and merchants
* Monitor all samples in development for factory base and adjust allocations as needed
Flex System Responsibilities
* Data Entry
* CC Chart Maintenance
* Report Running
* CC Chart updates
* Validation of work on CC Charts
* Check accuracy of BOM content
* BOM updates and maintenance
* Ownership of total process to get info into system
* Ownership of timing to get system work completed
* Ownership to manage system cross functional work flow
* Oversee workload
* Lead hindsight on process & improvement projects
* Make sure team is fully supported and bubble up any risks to business
* Trouble shoots and manages resolutions to system errors that create issues in bulk
Costing and Cost Engineering
* Set up and organize cost chart
* Gather costing information
* Check cost against previous delivery of product
* Negotiate costs
* Work with design to suggest alternate options
* Call out margin challenges to manager
* Review h/o vs suggested retail & analyze possibility
* Recommend dual source to P&S for best costing
* Work with Design & Vendors to suggest alternative cost options
* Calls out margin challenged styles to group in high level meetings such as design review and style review
* Runs costing meetings with design and merchandising
* Analyze hand off with team to ensure it is within price structure
* Drives detailed recommends for re-engineering needs
* Focus on and partners with Textile team regarding target RM and trim cost structure to develop garments into
Product Solutions
* Suggests & Influence proper factory for execution
* Analyze hand off with team to ensure development in target retail
* Lead analysis of process and work in hindsight to improve
* Trouble shoot and remove roadblocks to execute tech pack requirements
* Review proto samples to ensure accuracy to tech pack requirements
* Makes necessary callouts to design leads on where they are landing on development #s
* Monitor and make sure PD and design teams are hitting deliverables on time
Change Management
* Manage to the amount of change and chase
* Keep cross functional teams within process guidelines
* T&A management
* Manage change w/in process but outside timeline and guidelines
* Trouble shoot with region on how to make request possible
* Run change meetings when needed
Development Ratios
* Evaluates against target ratio
* Evaluates against previous season ratio
* Risk Assess over development
* Reports out metrics to leadership
Fittings
* Attends and makes recommendations
* Sometimes attends based on product risk and bulk needs
Attends and can represent Manager in Key Meetings, which may include:
* Cross Functional Team Meetings
* Brand specific Milestone Meetings
Talent Management
* Assist/train new hires in onboarding phase
* Participate in interview process to select new hires
* Talent development of direct reports:
* Mentorship
* Hiring
* Onboarding
Click here for benefit details related to this position.
Minimum Salary: $96,800.00
Maximum Salary: $132,195.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree in business, Retail Merchandising, Supply Chain/Logistics or related area
* 6-8 years related experience
* Demonstrate strong, consistent problem solving abilities and result-driven communication with business partners
* Keen written, verbal and electronic communication skills, computer proficient with Microsoft Word, Excel, Outlook
* Basic knowledge of Flex PLM, preferred
* Ability to be a team player and foster a commitment to teamwork with other associates
* Ability to communicate design aesthetic direction to vendors/regional offices
* Knowledge and experience with overseas vendors (preferably Far East), to include at least one factory visit experience
* Working knowledge of bulk garment production process
* Understanding of garment cost engineering methods
* Proficient with Microsoft Office suite; proven Excel skills required
* Previous management or supervisory experience preferred
* Demonstrated influencing and negotiation skills
* Effective time management, scheduling, and organizational skills
* Detail oriented with strong multi-tasking skills
* Ability to work well with ambiguity, and long-distance cross-functional teams (independent - multiple locations)
* Ability to work in a team environment and partner cross functionally.
* TO BE CONSIDERED FOR THIS ROLE, YOU MUST HAVE EXPERINECE WITH ACCESSORIES*
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Customer Experience Lead-Woodbridge VS
Woodbridge, NJ job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $18.75
Maximum Salary: $23.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Summer 2026 Marketing Internship with Victoria's Secret & Co.
New York, NY job
Your Role Victoria's Secret & Co. is looking for interns to join their various Marketing teams in the summer of 2026! As a Marketing intern, you will support existing initiatives including but not limited to brand strategy, storytelling ideation, content creation, competitor analysis, KPI tracking, and event planning.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
* Support influencer/talent, partnership, and social ideation
* Assist with maintaining community engagement
* Content creation for various social media channels
* Coordinate day-to-day PR requests
* Conduct competitive research
* Assist in campaign hindsight reports, gleaning performance data for key learnings
* Manage product orders and sample requests
* Schedule meetings and maintain department organization
* Other projects to be assigned as needed
Minimum Salary: $23.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience
* Working towards a degree in a related field or equivalent experience
* Must be able to work 40 hours per week during the summer of 2026
* Excellent attention-to-detail, communication, and organizational skills
* Embrace collaborative and inclusive environments
* Demonstrate leadership skills and relationship-building aptitude
* Fluent in MS Office programs
* Willingness to be hands-on and diligent in getting the task at hand completed
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Producer, Creative Operations
New York, NY job
Your Role The Producer will support all aspects of the creative photography, video, and still life production process. They will assist in coordinating the various creative components of each photoshoot to ensure they meet the creative and brand objectives on time and within the designated budget while working collectively with the production team producers and director. This role will report to the Director of Production.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
* Supports in the production of all photoshoots across VS, PINK and Beauty, ensuring shoots are organized and run smoothly
* Key Partners are Photo Production team, Creative Operations, Sample Management, Merchants, Stylist, Finance and Outside Vendors
* Assist in scheduling and booking of all photographers, models, hair, makeup, stylists, studios, outside production and locations for all photo shoots
* Conduct booking all travel for local and onsite shoots in conjunction with VS&Co. Travel & Expense department
* Partner with Travel & Expense team to achieve flexibility, financial savings, and booking efficiencies
* Work with the Compliance team to ensure all shoot information is given to compliance officers
* Ensure all release forms and agreements are agreed to and signed before a photoshoot, partner with legal on any questions or red lines
* Document rates and fees to reduce costs while maintaining the highest photographic standards for the Brand and while maintaining talent relationships
* Support with updating photo calendar weekly to internal partners
* Create and manage call sheets
* Update and creative decks and templates as needed, to be leveraged by photo production team as well as shared with leadership teams
* Direct PAs set with real-time production needs
* Actively producing multiple productions for the brand needs while simultaneously being on set
Finance/Budget
* Partner with Director of Production to create and manage accurate budgets and financial projections for all photography & video shoots throughout the season
* Manage the finalization and submission of all advances, billings, usage agreements and post-production work and ensure that these are within the allocated shoot budget
* Manage and reconcile all invoices from photo shoots, process, file and submit them to Accounts Payable for processing. Manage all advance requests and net zero payments
* Be fully informed about all creative and fiscal aspects of a shoot to be accountable during weekly team huddles
Click here for benefit details related to this position.
Minimum Salary: $76,100.00
Maximum Salary: $99,855.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience
* Ability to prioritize and manage multiple tasks and adapt well to changing priorities
* Proven ability to build relationships
* Financial acumen
* Detail oriented
* Strong communication skills
* Strong organizational skills
* B.A./B.S. degree or equivalent experience
* 3-5 years Producing experience in Fashion/Retail area-print (catalogue, magazine, newspaper, collateral) and the Web
* MAC/PC proficient-Word and Excel knowledge a must, Smartsheet a plus
* InDesign & Keynote proficient knowledge a must
* Travel to photoshoots required
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Product Developer, Lingerie and Apparel
New York, NY job
Your Role The Product Developer is responsible for partnering with design, technical design and manufacturing to develop and execute product consistent with design's vision and the Brand's global sourcing strategy. The product developer manages the development and execution of products from design ideation until final sample approval, with a focus on on-time, quality deliveries at the right cost, with the required speed and flexibility in support of the Brand strategy. This position may support more than one product category.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
* Oversees development of new products, from design ideation phase through final sample approvals
* Manages tech pack passoff at the category level, working with design and regional office to answer development
* questions
* Initiates proto and color sample requests with vendors and regional offices
* Creates and maintains seasonal development trackers and seasonal cost charts
* Negotiates costs and works on cost options for margin improvement
* Shares costs and costing updates with design, merchandising and planning teams
* Manages all BOM's in Flex PLM
* Communicates with vendor base on any changes to BOM's or color components throughout development cycle
* Troubleshoots issues in development of the product related to cost, construction, production execution, etc.
* Leads cross-functional risk assessment and product readiness meetings for product category
* Tracks seasonal development ratios
* Joins fittings with an eye toward impact to costing
Click here for benefit details related to this position.
Minimum Salary: $85,700.00
Maximum Salary: $114,660.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree in business or related area or equivalent experience
* 3-6 years of related product development experience in accessories and/or apparel
* Detail-oriented and organized with consistent follow-through
* Flexible and adaptable to change; team player
* Basic knowledge of FlexPLM preferred
* Strong written and verbal communication skills; proficient with Microsoft Word, Excel, and Outlook
* Experience working with Design and/or Merchandising
* Experience working with overseas suppliers, agents or offices
* Working knowledge of garment construction and costing
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Assistant - Wash
New York, NY job
Title: Assistant - Wash
Reports To: Coordinator - Wash
Get to Know the Role:
This role is responsible for assisting the garment processing function in the design office and maintaining all wash resources such as shade band charts, sample organization and approved wash samples.
What You'll Do:
Track and prioritize incoming mail and schedule Shade Band meetings with Production & Design teams from American Eagle, Aerie and Offline brands.
Set up and prepare for all Shade Band meeting reviews (bulk wash range approval against design standard) with design and production partners.
Attend all Shade Band meetings and enter clear and organized Shade Band comments into the PLM system.
Communicate and problem solve between design/production and our vendors technical or practical limitations, considering order size and shipping dates.
Tagging and labeling approved wash samples to return to vendor partners.
Prepare all packages and manage shipping logs.
Organize and maintain all Shade Band charts and storage bins, while keeping track of garments stored in our basement; which are kept for an additional 6 months.
Occasional administrative assistance with Color team's submit tracking and filing.
Needs greater knowledge of production time frame and Design and Merchant's needs, while understanding how all cross functional roles work together in order to optimize wash team functions.
Schedule quarterly meetings with Production to track wash approvals to determine when Shade Bands should be submitted from vendor/agent; in order to help prevent shipping delays.
Communicate with vendors weekly to coordinate outstanding Shade Band submission dates as needed.
Ability to train and communicate our Standard Wash procedures and role with new AEO teammates or new external vendors.
Oversee training for new AEO team members and external vendors on our Standard Wash procedures and their respective roles.
Ensure effective communication and training of our standard wash procedures and roles to new AEO team members and external vendors.
Manage wash team supplies and order from vendors as necessary.
What You Bring:
Bachelor's Degree - Preferable in Color Technology or equivalent Textile/Fashion Apparel Degree.
Ability to communicate clearly using entry level knowledge wash and color terminology both written and verbal.
Should pass the color reading test.
Excellent follow-up and follow-through skills.
Ability to act as liaison between several departments.
Detail orientated with good organizational skills
Strong interpersonal and problem solving skills.
Comfortable working in an hybrid environment - working in office a few days a week (based on the needs of the business or big milestone week) with occasional remote work from home.
Perks: Why You'll Love it Here
Generous employee discount
Summer Fridays
Casual dress code
Hybrid schedule
FOMO events (Exciting company-wide events)
Gym Discounts
Competitive Company Bonus
Internal Mobility & Growth
AEO, Inc. is an Equal Opportunity Employer.
PAY/BENEFITS INFORMATION:
Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
AEO may also provide discretionary bonuses and other incentives at its discretion.
Auto-ApplyDepartment Manager
H&M job in New York, NY
Job Description As a Department Manager you are always an ambassador for & Other Stories and part of leading our company forward where everyone is seen as a leader, both for yourself and the work you do. & Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.
We always have our customers in mind and believe in a welcoming approach where our expertise and fashion knowledge are key.
You actively work to achieve great teamwork where our values are the basis for your work and a natural part of our way of working.
Purpose of role
As the Department Manager, you will be responsible for sales, customer service, and profitability of a store team. You will manage your team according to & Other Stories values, standards, policies and procedures and are responsible for all people development functions. You are an & Other Stories brand ambassador by always providing excellent customer service and product knowledge.
Who You'll Work With:
You'll work cross-functionally with teams across our Retail Channels, Omni Merchandising, Visual Merchandising, Marketing, Logistics, and Operations teams to help drive a 360-customer experience and maximize sales.
This role reports to the Store Manager.
This role is based out of New York, NY.
Responsibilities | What You'll Do:
Commerciality
* You take action within store to maximize sales through joint operational and commercial focus to obtain highest level of profitability.
* You proactively ensure team has knowledge on all product, event, promotion, display guidelines and merchandise information.
* You ensure garment presentation, garment level and visual standards within the floor are presented according to & Other Stories expectations
* You will plan and coordinate with the visual team all activities concerning events, promotions, and sales activities on floor.
Customer Service
* You will provide excellent direct and indirect customer service according to & Other Stories standards in all areas of the store sales floor.
* You will develop the team in brand, fashion ,and product knowledge to ensure excellent customer service skills
People
* You will actively work to build great teamwork with our values as the basis, with your leadership skills setting an example for others, acting as a role model when it comes to applying & Other Stories values in your everyday work.
* You will organize and distribute the work for staff, sets priorities, and keep an overview of the tasks to be accomplished in accordance with the Store Manager.
* You will manage, recruit, on board, train, develop, and provide succession planning for the staff in the store in partnership with the Store Manager
* You will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including (but not limited to): approving time off requests, pay, location or title changes, conducting terminations and corrective actions and making employment decisions
* You will assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive and motivating work environment
Operations
* You will effectively schedule the staff within the store according to the needs and restrictions of the business and adjusts hours as necessary to reach store and goals.
* You will work with sales and cost plans, budgets, and other available tools to make business decisions to ensure maximum profitability
* You will be responsible for knowledge and completion of cash office operational functions.
* You will follow and execute safety and security routines to prevent loss and guarantee employee and customer safety.
* You may be assigned overall store responsibility in absence of Store Manager.
Financial Accountability:
* You will assist the Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for store; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability
* You will accurately record sales and working hour figures.
Qualifications
Competences | Who You Are:
* You have proven experience proactively driving sales, customer service, and profitability of a floor or store.
* You have proven experience (2-3 years) managing a team within a floor, with ability to be HOD when store manager is absent, according to brand values, standards, policies and procedures.
* You have strong retail math and analysis skills, with the ability to act in real time to store KPI's to drive sales.
* You have strong garment presentation skills with the ability to drive the business through creativity and extensive product knowledge.
* You have exceptional customer service and interpersonal skills.
* You have proven organizational and analytical skills.
* You can take your own initiative and work under your own direction, while also working strategically, tactically, and operationally.
* You can multi-task in a fast-paced environment, while establishing effective routines for excellent communication with all members of the team to maximize productivity.
* You provide feedback in a constructive and professional way.
* You handle conflict and resolve problems constructively.
* You have experience in administrating progressive discipline process and performance management.
* You have basic computer skills, such as browser navigation, software interaction and data entry, which are needed.
* You have open availability including evenings, holidays, and weekends
* You are open to minimal travel required as necessary (i.e. Workshops)
You are guided by our values in all that you do, and together with your colleagues you are responsible for keeping the values alive and as a guide in your everyday work.
Compensation: $25.40 $27.94
Job Status: Hourly, Non-Exempt
EEO Code: SLS
Additional Information
This is a Full -time position offering 32-40 hours a week.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.
Please note this position is offered on a local contract, therefore you should have the legal right to work in the United States before applying. Other candidates are welcome to register their interest, and we will keep you in mind for future opportunities.
Benefits:
We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to this US based colleagues also receive:
* 25% Staff Discount
* Medical, Vision and Dental Coverage
* Employee Assistance Program
* Vacation, Wellness, Holiday, and Parental Pay
* Health, and Dependent Care FSA.
* Plus, additional Voluntary Benefits.
Company Description
& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products, stationary and ready-to-wear to create their personal style, or story. Our creative ateliers design diversified fashion collections with great attention to detail and quality at an affordable price.
& Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.
We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the brand's success and believe that a fun working place generates great results.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Merchandise Planner, Beauty
New York, NY job
Your Role: Victoria's Secret Beauty is looking for a Merchandise Planner to join the team! This role will be focused on a specific category of business and is responsible for translating the merchant's vision into viable profitable results through developing and maintaining sales, inventory and margin plans that tie to financial targets.
Why You Belong Here:
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact:
Pre-Season
* Develop assortment plans for sales, margin and inventory to the style/choice level by store groupings (i.e. cluster, format) in support of productivity and financial targets
* Partner with merchants to create and maintain a seasonal theme-based assortment list and volume targets by store grouping
* Identify and propose initial and promotional pricing structures to drive topline season goals
* Participate in consensus planning with demand planner; collaborate to drive to "one number" sales plan with recommendations for events, based on class plan and forecast
In-Season
* Analyze and reflect current trends in strategy performance based on actual sales performance; revise in-season plans for sales and profitability while maintaining appropriate inventory turns
* Actively manage inventory levels, partnering with production and inventory deployment partners to pull up, push out, cancel, or shift orders between sales channels as necessary
* Partner with merchant to develop and propose promotion and merchandise strategies in response to current business trends
* Manage and execute promotional and liquidation strategies to meet seasonal inventory targets
Reporting/Analytics
* Analyze performance for area of responsibility relative to performance of plan and trend for both period and season sales, margin and inventory
* Prepare recommendations and alternatives for key financial meetings/decisions in order to maximize sales and margin and optimize inventory productivity
* Perform trade-off analysis on impact of new items to the assortment identified at a sub-brand level and provide financial planning recommendations
Integration Points
* Partner with central planning to inform, reconcile and revise financial targets based on the category and attribute plans
* Partner with Merchant, Finance, Customer Marketing, Executive Committee to make informed decisions on promotional events and season planning
* Partner with Merchants, Commercialization and Customer Marketing on exit strategies, new item launches and collections; provide recommendations in response to financial targets
* Work with demand planning to improve reliability through demand plan accuracy
* Integrate with Space Planning to represent the opportunities and constraints that the physical environment creates at store level, monitor results from tests, launches and edits
Click here for benefit details related to this position.
Minimum Salary: $96,800.00
Maximum Salary: $132,195.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience:
* Bachelor's degree
* 5-7 years of experience
* Vertical Beauty retail experience and/or assortment/attribute planning experience a plus
* Strong problem-solving and analytical skills; strong aptitude with numbers; retail math skills
* Ability to advance to high levels of computer literacy; exposure to relevant planning, finance, analytical, data management systems - systems used: JDA Enterprise Software's Enterprise Planning suite
* Strong excel skills; ability to read, adopt and build dynamic reporting
* Able to synthesize large quantities of data to drive business decisions
* Possesses strong business acumen and ability to make sound business decisions when information is limited
* High energy, staying flexible and positive during fast paced/ ever changing environment
* High degree of communication and partnership; ability to manage up and across
* Optimization mindset - designs and develops models/plans to optimize decisions & processes
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Plottershop Lead
H&M job in Secaucus, NJ
Job Description As a Plottershop Lead in the Visual function, you are responsible that stores have the correct navigation material and vinyl in your Sales market. You set strategy on how to keep the navigation updated in store and keep track on costs for producing navigation & vinyl. You are responsible to produce local vinyl and navigation based on needs within your Sales market.
This hybrid role reports into our Regional Material Responsible and is based out of the New Jersey & York Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
* Set a strategy and map market needs to secure the right navigation in all stores based on global guidelines.
* Ensure implementation plan of new global guidelines and new graphic identities connected to navigation and vinyl's in store.
* Set goals on how to adapt and update navigation in all stores and keep track of costs for producing and or sourcing navigation and vinyl's.
* Produce or source vinyl's for campaigns and service areas when needed. (Applicable for selected Sales Markets or Branding locations in Region Americas)
* Review cost invoices from suppliers with Material Responsible and Controlling functions.
* Execute the Best Customer Offer. You are responsible to secure implementation and maintenance of the right navigation in stores within the Sales Market
* . Keep up to date about the latest global navigation and vinyl guidelines.
* Provide correct navigation and vinyl materials for rebuild phases and new store openings in collaboration with stakeholders involved in the store project plan
* Secure implementation and maintenance of machinery and materials in the Plottershop
* Provide all stores with guidelines and instructions of how to apply navigation and vinyl text correctly.
* Attract, drive, and develop future talent by coaching, feedback, and follow-up.
* Domestic travel required.
* Attends kick off call with all stake holders for New openings, rebuilds and projects.
* Supports with training of in store materials leads.
* Attends 80% walk virtual or in person, when possible, to secure all windows align and navigation placements is correct.
* Together with relevant functions you have the planning overview of the ordering and delivery of relevant NCG materials for all store projects. Securing all Visual and Marketing orders for new stores and rebuilds.
* Support with follow up on the delivery of visual display and marketing to new stores, Rebuilds and projects. And follow up with missing or delayed shipments to stores.
* Point of contact for material leads for all projects.
* Maintains daily communication and provides support to VPL's, Expansion Generalist and Material Leads on projects.
* Point of contact for district and regional Visual teams to review order information and trouble shoots any necessary changes.
* Assist in updates on window information in LIMA based on existing and new store layouts.
Qualifications
Who You Are:
* Visual Merchandiser training
* Business Expert related trainings
* School/college degree or versatile knowledge within graphic design industry
* Visual Merchandiser experience from Store/or working as visual support for store projects (minimum of 2 years)
* Advance visual operational knowledge
* Ability to handle LIMA, SIS, FlexiSIGN, Cost Invoices and Ordering Lists
* Ability to oversee and follow up navigation and vinyl material budget
* Knowledge on how to complete invoices
* Ability to use and maintain the Plottershop machines
* Proficient IT skills and a willingness to learn new IT skills to support role and processes
* Leads with integrity and adheres to the brand's ethical standards
* Effective communication, presentation skills, and active listening
* Ability to adapt communication based on audience and situation
* Good English written and verbal communication
* Prioritizing growth and learning for yourself and the team
* Understand how to collaborate cross functionally to drive results
* Administrative knowledge (LIMA, SIS, FlexiSIGN, Cost Invoices and Ordering Lists)
* Knowledge about guidelines and best practices for navigation and vinyl material
* Ability to collaborate with teams from a distance
* Strong presentation and communication skills with the ability to adapt communication based on audience and situation
* Adapts easily to new challenges and circumstances.
* Motivated by variety and ever-changing surroundings
* Thrives in a high-pace environment, get things done and can make quick decisions even if information is missing
* Looks for innovative ideas, inspiration and is solution orientated
* Supports and develops others
* Invests time in others to support their growth
* Inclusive, positive, open to feedback, willing to multitask and learn on the job
Additional Information
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is $60,000-$70,000 annually
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
EEOC Code: OFC
Visual Merchandiser
H&M job in New York, NY
Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards.
This position reports to our Store Visual Manager (based on volume) or the Store Manager.
Your Day to Day*
Sales and Profit
The Visual Merchandiser will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Merchandiser will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint decisions.
Fashion Knowledge
* Ensure you are up to date with current fashion trends
* Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards
Direct Customer Service
* Ensure you meet customer expectations on direct service according to H&M standards.
* Support the store to achieve an excellent customer experience.
Indirect Customer Service
* Follow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.
* Create a clear red thread from windows to A-area with wearable buying suggestions.
* Ensure high-quality garment presentation every day together with the store team
* Maintain clear customer flow through fixture placement and navigation in line with H&M standards
* Launch and maintain all sales campaigns and activities on time and according to H&M standards.
Commercial Routines
* Together with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets.
* Adapt the store planning according to store needs and budget from the Commercial plan.
* Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.
Visual Store Operations Routines
* Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions
* Complete all sales floor and window morning routines daily before the store is open
* Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
* Keep visual room organized and safe.
* Keep all Visual materials in the store current and share information with the team on seasonal changes.
* Paint & maintain the windows as necessary.
People and teams
The Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.
Training and Development
* Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook
* Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
* Identify future Visual Merchandiser talent for succession.
Communication and Legal Requirements
* Ensure that all communication in the windows and on the sales floor complies with local legislation.
Security
* Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
* Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store
Qualifications
Who You Are
* Inclusive, positive, creative, and willing to learn on the job!
* Passionate for customer service and helping people find their style
* A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
* 1-2+ years of transferrable experience welcome
* You have the ability to lift in excess of 20 pounds
* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
* Ability to climb a ladder and use a step stool
* Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups
* Must be able to work a flexible work schedule, including nights and weekends
* May be required to travel to support other stores
Additional Information
Why You'll Love Working for H&M
* Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
* Endless growth & development opportunities
* Dress your personality. We encourage you to dress your personality all day, every day.
* Did we mention our discount at H&M, &Other Stories, and COS?
*
Job Status: Hourly, Non-Exempt
Compensation: Hiring Range is $19.66 - $21.63 hourly*
EEOC Code: SLS
* This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Sales Ambassador
H&M job in New York, NY
Founded in 2010 by a small group of creatives, & Other Stories grew from the wish to give women the freedom of expression through one brand. We're a one-stop styling destination filled with collections from our design ateliers in Stockholm and Paris.
Job Description
We believe that you will be a part of cultivating a friendly and warm shopping experience for & Other Stories customers through organic customer service, product knowledge, operational routines and overall upkeeping within a value driven team environment to drive sales.
Customer Service
* Greet and engage all customers in conversation
* Utilize an organic customer service approach to create an easy and inspiring shopping experience for every customer
* Provide relevant and detailed product knowledge of all & Other Stories merchandise including but not limited to fabric types, washing instructions, garment fits, trends etc.
* Communicates with customers courteously and promptly in-person and via phone
Operations
* Ability to complete the full garment processing cycle from unpacking to steaming per & Other Stories guidelines and best practices to maximize selling opportunities
* Handles customer transactions at the register and packages purchases according to & Other Stories standards in a courteous and friendly manner
* Replenishes all departments consistently throughout the day to ensure full inventory on the shop floor
* Upkeeps & Other Stories logistic standards and overall cleanliness of stockrooms and back stocked merchandise
* Maintains & Other Stories shop floor standards by ensuring product care is met throughout the day
* Supports with execution of reductions and campaign set ups according to & Other Stories guidelines
* Adheres to & Other Stories values, policies and procedures as outlined in company handbook
Team Player
* Partners with team members to ensure customers receive the best customer service in a friendly shopping environment
* Responsible for keeping shop floor and stockrooms clean, well maintained and handed over per & Other Stories standards
* Willingness and ability to readily respond to changing circumstances and expectations
* Assists in training new team members with high level of customer service focus
* Being straight forward and open minded including when receiving and sharing feedback
Financial Accountability: None
Qualifications
Minimum Candidate Qualifications:
* Must be able to work a flexible work schedule including nights and weekends
* High School graduate or equivalent preferred
* At least 6 months of experience in direct customer service, retail industry preferred
* Ability to lift in excess of 20 pounds
* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
* Ability to climb a ladder and use a step stool
Competencies:
* Exceptional customer service and interpersonal skills
* Ability to recognize and execute selling opportunities
* Ability and willingness to run a cash register
* Excellent communication and organizational skills
* Lively interest and knowledge in fashion and design trends
* Passion and drive for retail industry
* Ability to multi-task in a fast-paced environment
* Ability to take initiative to complete tasks and solve problems
* Ability to meet deadlines
* Ability to manage time and prioritize
Job Status: Non-Exempt, Hourly (Part-Time)
The hourly pay for this role is $17.50
EEOC Classification: SLS
Additional Information
All your information will be kept confidential according to EEO guidelines.