CTTRANSIT jobs

This position is responsible for leading the development and delivery of comprehensive, system-wide technical maintenance training and safety programs. A key focus of the role is managing and implementing the CTtransit Maintenance Apprentice & Workforce Development Program, which is designed to attract, train, and retain the next generation of skilled maintenance professionals. The incumbent will play a central role in supporting company-wide training initiatives aimed at strengthening the overall workforce. This includes fostering career pathways, enhancing technical competencies, and promoting professional growth within the maintenance department. In addition, the position is tasked with embedding a strong safety culture across all maintenance operations by integrating safety practices into training curricula and ensuring consistent adherence to safety standards. By championing workforce development and supporting recruitment and training strategies, this role directly contributes to building a more resilient, skilled, and future-ready maintenance workforce. Examples of Duties * Assists in developing and conducts technical maintenance training programs. This includes course scheduling, developing training aids, and maintaining the technical library. * Oversees safety and training program development, instructional content and execution success of said programs * Creates training program content, curriculum and shall be responsible for the full execution of the CTDOT Workforce Development apprentice program. * Regularly conducts instructional courses for all apprentice participants and employees in the troubleshooting and repair of all systems found on the buses operated by CTtransit. This includes zero-emission vehicle components, engines, transmissions, computer controls, brake systems, steering, suspension, compressed air, hydraulics, etc. * Must be able to work flexible schedules which will reflect transit system operations. Assists in managing problems and emergencies involving the Maintenance and Safety Departments on a 24/7 basis. * Conducts training on federal and state rules and regulations regarding safety and environmental issues. * Plans, schedules and conducts monthly safety meetings based on company safety trainings goals. * Develops and administers the maintenance re-training program. * Conducts and reports any unsafe work conditions. * Trains employees on the importance of workplace safety. * Conducts incident and accident investigations including providing documentation and follow-up to executive leadership. * Coordinates and arranges training with outside providers and vendors for additional training opportunities. * Additional responsibilities include assisting with vehicle troubleshooting and problem solving, conducting facility tours, operating laboratory and test equipment as part of training program activities, and maintaining an inventory of all assigned equipment. Assist maintenance supervisors in special projects, diagnosis and events as needed. * Performs a variety of general and advanced technical and administrative functions. * Ability to prioritize tasks, manage time effectively and work cooperatively with all levels of personnel. * Attends in-service training, seminars or other opportunities for professional development as made available by CT Transit. * Has thorough working knowledge of CT Transit's policies and procedures. * Supports ongoing evaluation and documented observations of trainee and employee performance with supplemental training as required. * Create training presentations, video content, bulletins and other safety and training department messaging. * Conducts employee safety observations and inspections with the direct authority to remove employees from service due to unsafe acts or related safety policy violations. * Conducts retraining programs related to disciplinary and non-disciplinary matters including safety topics as required. * Administers develop and implement various personnel policies and procedures related to training employees. * Assist in managing emergencies involving the safety and training department as needed on a 24/7 basis. * Administers appropriate and progressive employee discipline for safety and training related policy violations and drafts associated reports and documentation. * Ability to remove employees from service due to execution of unsafe acts. * Additional administrative duties as assigned. * Performs other duties and responsibilities as assigned in other departments and/or divisions as needed. Qualifications * Minimum possession of a bachelor's degree with major course work in engineering, training, business management or a related field is required. * An equivalent combination of education and work experience on a year-for-year basis can be substituted for the 4-year degree requirement. Completion of two (2) years of advanced technical schooling with major course work in; automotive and heavy vehicle repair, mechanical engineering or training along with additional work experience can be used as a substitute for not meeting the degree requirement. * Experience in managing employees in a union environment, interviewing, hiring, training, employee development, and managing employee discipline. * Five (5) years of experience in varied fleet maintenance activities with at least one (1) full year of significant responsibility as a trainer or training officer is required. An appropriate degree or additional professional experience may be substituted for a portion of the experience requirement. * Experience with the use of digital fleet maintenance technologies, charging monitoring systems and use of computers is required. * Proficient with NFPA, OSHA and DEEP regulations to deliver safety and health training to employees. * This position requires extensive knowledge of the principles and techniques of fleet service training and curriculum development; the ability to prioritize projects; requires the ability to communicate ideas effectively orally and in writing, along with interpersonal skills, tact and diplomacy, to establish effective working relationships with other employees and when necessary, members of the public. Ability to work both independently and in a team environment. * Experience in ZEV technologies and training are preferable * Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. * Must be able to handle confidential information. * A valid drivers' license is required. Individuals may be required to travel in the course of their daily work. Travel to all other divisions of CTtransit and to other transit systems is also required as assigned. * Current active CDL is highly preferred. * OSHA 30 & NFPA 70e certifications preferred or the ability to obtain certification in 6 months of hire. How To Apply To view full job description and apply visit our careers website ************************************************* Please attach the following documents: 1. Resume 2. Cover Letter

Imagine a career that truly takes you places, where you get to travel and meet new people every day along the journey. For 100 years, our Greyhound Drivers have been the heart and soul of our company, serving the transportation needs of communities across the nation. Do you enjoy meeting new people and have a passion for safety and the customer experience? Interested in a job that pays you to travel? Come join us in serving America's passengers as we continue our legacy of putting the wheels in motion. Responsibilities: Operate a bus in a safe and efficient manner, adhering to traffic laws and safety regulations Follow designated routes and schedules, making necessary adjustments when required Ensure the safety and comfort of passengers by providing assistance when needed and maintaining a clean bus Perform pre-trip and post-trip inspections to ensure the bus is in good working condition Maintain a clean and orderly bus, including regular cleaning of the interior and exterior Report any maintenance issues, accidents, or incidents to the appropriate authorities Assist passengers with boarding, exiting, and securing their personal belongings Follow emergency procedures and respond to incidents in accordance with company protocols Keep records of miles driven, fuel usage, and other required documentation Stay updated on company policies and safety procedures Qualifications: Fully Licensed with Class A or B Commercial Driver's License (CDL) Possesses Passenger 16+ endorsement and no air brake restriction 22 years of age or older Able to pass a DOT physical and pre-employment drug screen Full-time employment consideration only Ability to work varied schedule based on regional driver needs Benefits Medical, Dental, and Vision Plans 401K with company-matched contributions Life Insurance Paid Vacation, Holidays, and Sick Days Free Travel Passes Annual Uniform Allowance Driver Union membership & representation Career Advancement Opportunities Compensation Range: USD $29.40 - USD $31.28 /Hr.

Functional Title: Managing Supervisor of Operations and Maintenance Department: Operations (Transportation and Maintenance) Exempt Safety-Sensitive: Yes Reporting to: Chief Executive Officer Last revision date: October 2025 Direct Reports: Operators, Dispatchers, and Maintenance Staff during shifts. Job Purpose/Function: Manages the evening and weekend operations of the Transportation and Maintenance Department, overseeing the Fixed Route, Paratransit, dispatchers, and maintenance staffing. Assumes oversight responsibility ensuring safety, proper staffing, compliance with all regulatory requirements, including OSHA rules and regulations, and safety-sensitive employee drug and alcohol requirements, on-time performance, and problem resolution. Attend to workflow optimization between the Maintenance and Operations departments, and identify opportunities for improved planning, communication, and efficiency. Major Responsibilities: Recommends staffing levels by skill and demands outside of the traditional work week hours. Works with Human Resources, Transportation Manager, and Shop Manager to identify staff needs, including special training, reporting, documentation, and specific communication to strengthen the “off-hour” utilization of time, planning, and advance service preparation. Offers hands-on people management and individual career development during slower periods of operation. Seeks to improve morale and increase “team” mentality and interdepartmental communication frequency of employees in both the Operations and Maintenance Departments. Reviews data and reports submitted by the Transit Supervisors and Maintenance Foreman, which include, but are not limited to: Route operations, Customer complaints, Driver performance, Disciplinary actions; Attendance and employee time tracking, Payroll Accuracy, New service requests, Accidents and incidents, Worker's Comp claims, Customer amenities, Environmental barriers, Accidents and bus damage, All repair requests, Miscellaneous but important information Works collaboratively with the ADA/Customer Care Supervisor and the Transportation Manager to analyze data, prepare communication reports, and identify areas of concern around the Paratransit transportation services. Specific attention will be paid to: Certification status reports; Environmental assessments; Application processing turnaround time; Methods and practices of executing Paratransit service requests; Assurance of high-quality customer service standards; Monitor efficiency of Paratransit/Fixed Route driver scheduling - particularly during off-peak operating hours as a result of both automated and manual scheduling. Assist with the implementation of the VIA paratransit software rollout and full integration into the Operations Department and driver routine. Working with the Transportation Manager, Shop Manager, and Director of Service Planning, and HR coordinates staff resources to assist in the proper training of all new Operations staff members as well as the retraining of existing operators, particularly during evening and weekend hours. Ensures safety and compliance with all standard policies and procedures as well as all regulatory requirements, including OSHA and Drug and Alcohol safety requirements. In coordination with the Manager of Human Resources, Chief Compliance Officer and Transportation Manager, maintains a process to ensure that all operators have the requisite credentials to safely operate NTD vehicles, and that all operators are aware of, and in compliance with, limitations to the hours of operation of commercial vehicles and other regulatory requirements. Supports the parameters of the Safety Sensitive random drug and alcohol testing program and complies with related requests. Dedicates attention to the non-CDL licensed drivers and CDL licensed drivers lacking endorsements necessary for vehicles carrying 14 or more passengers. Assists the Transportation Manager and the ADA/Customer Care Supervisor in ensuring vehicle and driver route assignments are compliant. Assists the Shop Manager, Transportation Manager, and the Chief Executive Officer in developing, on an ongoing basis, standard operating procedures for implementation of best practice approaches to safety, customer service, driver assignments, the proper use of communication devices, GPS tracking, and other equipment, fare collection, and related areas important to NTD and its customers. Working with the Transportation Manager and Director of Service Planning, assists in managing the run-cutting process, the development of driver assignments, and the bidding process in accordance with the Collective Bargaining Agreement. Focused attention will initially be on the new network rollout fine fine-tuning, and any potential modifications which may be necessary for optimization. Along with the Transportation Manager and Shop Manager, monitors and ensures that all elements of NTD's Collective Bargaining Agreement are followed and that all discipline is conducted according to agreements and policies in a fair, consistent, and well-documented manner. Communicates all information on this front to the Transportation Manager, Human Resources Manager, and any third-party oversight partner on a weekly basis. Oversees the essential record keeping and follow-up of supervisors essential to this process. Oversees the timely investigation of all customer complaints; coordinates responses with staff and maintains the database. Together with the Transportation Manager and ADA Customer Care Supervisor, updates and advances each step in the investigation process so as to maintain consistency in the professional handling of these sensitive employee matters. Upholds the highest standards of confidential and sensitive information handling. Distributes and oversees supervisors in distributing notices to staff to ensure the communication of all up-to-date NTD policies, procedures, and other directives. Prioritizes the necessity of complete and consistent communication to all stakeholders, and reiterates key communication items to reinforce essential organizational messaging. Maintains proficiency in NTD's technology systems, including the Avail GPS technology, radio dispatch system, run-cutting system (TMS), Route Match or VIA paratransit computer-aided dispatch software. Demonstrates understanding of both the hardware and software aspects of these digital systems. Trains Operations supervisors and dispatchers as necessary on this front. Provides performance metrics to the Shop Manager, Transportation Manager, and the Chief Executive Officer as required for monthly reporting and planning purposes: Ridership recaps Productivity reports Purchased transportation invoices Works cooperatively with the Shop Manager and maintenance staff members to resolve equipment issues, coordinate parking and vehicle assignments, and communicate special handling or assistance needs requiring coordination between Operations and Maintenance. Coordinates with public safety (Police, Fire, Homeland Security, and Public Works) as needed for the operation of services, including working from the District's Wilson Avenue facility, overseeing all operations in the event of an offsite emergency or extraordinary weather conditions. May be called upon outside of scheduled working hours to address urgent operations issues and training needs, and may be required at meetings/events occurring outside of the regular work schedule. Perform other duties as assigned by the Chief Executive Officer or his/her designee. Performs other duties as requested or required. Safety & Security: Responsible for communicating the Safety and Security Policy to subordinates. Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, Drug and Alcohol policy, NTD, and other safety standards, directives, and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to the CEO or designee any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. Responsible for making sure the building is fully secured upon departure and closing. This is a safety-sensitive position and is subject to random drug and alcohol testing. Education and Experience Required: A Bachelor's degree in a field related to transportation, logistics, business management, public administration, facility management, or similar is required. Four years of progressively advancing managerial experience may be substituted for a portion of a college degree. Evidence of fully successful supervisory and managerial experience beyond this threshold is also required. Eight years of experience in public/private transit operations. Additional education or compelling related experience may be accepted in place of this requirement or a portion thereof. Expectation of working primarily evening and weekend hours per mutually agreed upon schedule. Knowledge of public transit operations, the application of policies, procedures, rules, and contractual requirements, and customer service skills. Experience with a program of progressive discipline and a union work environment. Proficient in technical skills and software programs (word processing, spreadsheet, and database), Internet applications, and utilization of all relevant office equipment. The ability to quickly learn software programs and other technologically based work tool management such as GPS tracking devices and more. The ability to prioritize projects and to work in a well-organized manner. The ability to communicate clearly and effectively both orally and in writing are essential. Demonstrated skills essential to working with the public and responding appropriately to questions and complaints. The ability to work independently and in a leadership role in a team environment. Demonstrated ability to supervise, delegate responsibilities, provide support, and manage employees across two distinct departments. Foster and facilitate teamwork and improvements in interdepartmental communication and cooperation. Adept and experienced in working effectively under pressure and in emergencies. Ability to work with other local agencies, including the police, fire, and public works departments. Demonstrated knowledge of safe driving practices and the FMCSA rules and regulations. A valid CDL, or the commitment to obtain a CDL with proper endorsements within 6 months of hire required. Must be able to appropriately manage and safeguard confidential information. May be required to travel in the course of daily work. Physical Requirements: Must be able to read, write, and communicate fluently in English. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move office items. The member will be required to work in an office setting sitting behind a computer, as well as interact with internal and external customers. Work Environment: There will be frequent interaction with employees and vendors. The working environment is generally favorable. Lighting and temperature are adequate. Work is generally performed within an office environment. Agency Disclaimer: The CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned, as highlighted responsibility listings are not exhaustive. Employee understands that all employment is on an “at will” basis. The Norwalk Transit District is an Equal Employment Opportunity Employer.

(Maintenance Job Fair 11/13 10:00am-3:00pm, Stamford Division 26 Elm Court, Stamford, CT 06902) This is a management position which involves responsibility for supervising and inspecting the work of skilled and unskilled maintenance personnel who are engaged in a wide variety of bus maintenance, servicing, and repair activities. Safety is paramount at CTtransit and as such this position is expected to promote a culture of safety, ensuring that all employees adhere to safety protocols. This position is directly accountable to the Senior Maintenance Supervisor or Director of Maintenance & Equipment (Hartford) or Superintendent of Maintenance (New Haven & Stamford). The position supervises Shop Floor Bargaining Unit Employees. Examples of Duties * Supervises the maintenance, servicing and repair of heavy duty diesel, hybrid, and electric powered passenger buses and other equipment in a CTtransit maintenance repair facility; supervises the maintenance, repair, rebuilding and painting of all public transit vehicles and accessories including fare boxes, interiors, seats, glass installation and air conditioning; confers with subordinate mechanics and unskilled employees regarding work load and technical maintenance matters; trains and assists subordinates in repair and installation procedures, when required. * Assists with planning and assigning work according to priority and facilities available; receiving work requests; supervising performance of technicians; road testing equipment and approving completed work; recommends disciplinary action to department superiors; examines equipment in the field and shop; approves replacements and major repairs; recommends the purchase of parts and service equipment; and is responsible for recording all labor descriptions of the completed work. * Supervises the servicing and cleaning of buses including vault pulling, fueling, checking of fluid levels, interior cleaning, exterior washing, and bus movements and storage locations. Supervises the bus pullouts. * Assists in the design, construction and modification of special equipment and maintenance devices; administers and oversees CTtransit's safety programs; inspects work in progress and reviews service records, work orders, and parts requisitions; assists mechanics engaged in maintenance operations; receives verbal and written reports from bus operators concerning vehicle defects and general performance; assigns road call personnel and oversees reporting systems; and all other duties as required and assigned. * Work cooperatively with all levels of personnel. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has thorough working knowledge of Agency policies and procedures. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a High School Diploma/GED. * Five (5) years' experience in the maintenance and repair of heavy-duty diesel, hybrid, and electric powered public transit equipment. Additional schooling or professional experience may be substituted for a portion of the experience or educational requirement. * Knowledge of principles and procedures of public passenger vehicle overhaul, maintenance, and repair shop management; methods, material, and tools of vehicle mechanics; operating and repair characteristics of modern diesel passenger buses, diesel-electric hybrid buses, battery electric buses, and related vehicles; occupational hazards and safety precautions related in the work; basic shop record keeping systems; CTtransit's operating rules and procedures and an understanding of the labor agreement for union employees. * Ability to coordinate the work of fuelers, cleaners, general technicians, body work, spray painters, helpers, and shop laborers; ability to diagnose defective equipment and parts malfunctions in diesel powered, hybrid and electric powered vehicles; ability to understand, interpret and effectively carry out oral and written policies, regulations and instructions; ability to communicate ideas effectively, orally and in writing and to establish effective working relationships with fellow employees and suppliers. * Valid Commercial Driver's License is required and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work. * Proficient in software programs (word processing, spreadsheet, and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information. * The ability to prioritize projects and have excellent communication skills (especially verbal), interpersonal skills, tact and diplomacy. Ability to work both independently and in a team environment. How To Apply Visit our website at *********************************** apply.

Acts as CTtransit's frontline employee providing safety leadership for all company staff and departments. Duties include training, project coordination and oversight, employee observation and facility inspections while managing supervisory tasks and special projects that achieve the company motto: Safety First, Customer Service Always. Examples of Duties * Supports the assessment of Bus Operator training needs, establishes training objectives, outlines, handouts, updated participant workbooks and, trainer guides, and training activities which will develop required knowledge and skills required by Operators. * Executes training by utilizing a variety of training methods, including lecture, discussion, skill practice activities, and media to achieve safety and customer service training objectives and develop participant knowledge and skills. * Supports the evaluation, investigation, and grading of Bus Operator accidents and incidents, develops and provides individualized coaching for Operators and initiates training and safety communication interventions to improve defensive driving, prevent accidents and enhance safety. * Directs all safety/security programs, includes training related programs and supervises responsibilities of other supervisory personnel conducting safety related duties. * In conjunction with the Transportation Department, manages the administration of the Company's uniform program and all Company training programs, including communications to participants, tracking and record keeping, materials inventory, special events coordination, and program evaluation records. * Develops and provides special orientations, equipment demonstrations, and training for community groups, as required. * In an emergency, shall perform all duties of the Transportation Supervisor, including street supervision, dispatching, work distribution, complaint and accident investigation and bus quality control as needed. * Coordinates retrieval and promptly reviews/clips video footage for timely investigation of accidents, incidents or other as needed. * Conducts employee safety observations, safety inspections, security audits and has the direct authority to remove employees from service due to unsafe acts or related safety policy violations. * Must be able to responsibly record, report, investigate and respond to any accidents or incidents as needed. * Ensures proper execution of on-scene accident investigations as conducted by supervisory staff. * Administers, develops and implements various personnel policies and procedures related to safety and security of employees. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has thorough working knowledge of Agency policies and procedures. * Assists in managing emergencies involving the Safety Department as needed on a 24/7 basis. * Work cooperatively with all levels of personnel. * May be required to operate revenue vehicles as needed. * Administers employee discipline for safety-related policy violations and drafts associated reports and documentation. * Will participate in the interview process, and the selection process for new positions including supervisory roles. * Assists in other departments and divisions as needed. * Additional administrative duties as assigned. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a bachelor's degree technical education certifications in Transportation, Operations, Safety, Management, Business, Public Administration or a closely related field and five (5) years of relevant work experience is required. A minimum of 2 years of leadership experience is required. * An equivalent combination of education and work experience on a year for year basis can be substituted for the 4-year degree requirement. * Experience in managing employees in a union environment, interviewing, hiring, training, employee development, employee discipline. * Knowledge of public transit operations, policies and procedures, Company rules and regulations, traffic laws, routes, union contract provisions, transportation technologies, and other related information is required. * Contractual requirements in a transit environment, knowledge of and the ability to model safe driving and customer service skills is required. * A valid Commercial Driver's License with the public service endorsements is required. Individual may be required to travel in the course of their daily work. * Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary. * The ability to prioritize projects and have excellent oral communication skills, interpersonal skills, tact and diplomacy, demonstrated ability to present information in a clear, well-organized manner, to provide step-by-step instructions and constructive feedback, and excellent written communications skills are essential. * Ability to work both independently and in a team environment. * Willing to work various shifts and respond to emergencies as needed that may be outside of typical business hours. * Must be able to handle confidential information. * OSHA 30 preferred or ability to obtain within 6 months of hire. * Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. How To Apply Visit our website at *************************** complete the on-line application and also attach a cover letter and resume.

Safely operating transit buses on routes, providing courteous, helpful customer service; collecting fares; following schedules; maintaining excellent attendance and working cooperatively with other employees on the team. Must be available to work a flexible schedule to include days, nights, weekends, split shifts and holidays as assigned. All bus operator trainees must attend 6-8 weeks of training. Training rate of $24.80 Once training is complete the rate will increase to the starting rate of a Bus Operator. Examples of Duties Operates transit buses and wheelchair lifts, collects fares and verifies valid passes and identification cards, receives and transmits communications over a two-way radio, coordinates passenger transfers, reports schedule delays, completes and files reports including accidents, detours, vehicle inspections, fares and passes, and other incidents, makes recommendations for safety and route improvements. Qualifications * Must have a valid class A or B Commercial Drivers License (CDL) * At least 21 years old valid CDL required (Class A or B) * HS Diploma or GED * Must have P ( Passenger) Endorsement and in addition one of the following Endorsements: * S(School Bus) or * V(Student Transportation Vehicle) or * F(Taxi, Livery, Service Bus, Motor Bus or Motor Coach) or * A(Activity Vehicle) * Must be air brake qualified (No L Restriction) * No more than (1) moving violation in the last 3 years * Minimum (1) year experience in a position requiring excellent customer service skills * Ability to work all shifts (which includes nights, weekends, holidays and split shifts) * Must not have outside employment that interferes with employment at CTtransit. * Ability to pass DOT physical exam, and pending CDL tests, pre-employment testing and meet the physical requirements of the position * Must be able to attend training * Must be able to effectively read, write and comprehend basic English. How To Apply Please visit our website at ********************************* and complete the online application.

Part-time position that supports the Finance Department by primarily being responsible for the end-to-end daily reconciliation, deposit, and reporting of passenger revenue (Farebox and Information Booth derived). In addition, supports the department by performing other Accounting/Administrative duties as required in line with the position scope. Union Contracted Examples of Duties * Supports the department by executing the daily end-to-end Farebox revenue process in line with the guidance provided in agency and department's policies andprocedures. * Prepares fare media inventory reconciliation reports asdirected. * End-to-end support of the daily Information Boothprocess. * Prepares assigned ad-hoc, monthly and year-end reconciliation reports relative to position's scope. * Assists in performing other accounting/administrative functions as assigned by the Department Head in such areas as accounting, preparation of statistical reports, routine bookkeeping, preparation of accounting records and deliveries of bus passes and tokens to local vendors. * Work cooperatively with all levels of personnel. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has working knowledge of Agency policies and procedures. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a High School Diploma/GED. Additional training in accounting, banking, administrative support, and other relevant areas isdesirable. * Two(2)yearsoffull-timeexperiencewithanemphasisonfiguresand accuraterecordkeepingor bookkeeping. * The employee must be able to undergo a satisfactory security and credit check review throughout employment necessary for bonding of employees and/or consistent with standards for employees who handle cash. * Physical ability to lift and carry coin bags and other items weighing up to 50 lbs. and to operate all money room equipment. * Proficient in MS Office 365 suite programs (emphasis on Excel), all relevant office equipment and the ability to quickly learn internal software programs. * Ability to learn procedures that require a high degree of accuracy, responsibility, able to prioritize and execute with a high degree of accuracy and efficiency. * Have excellent communication skills (especially verbal), interpersonal skills, tact, and diplomacy towork effectively with the public, outside agencies, vendors, and other employees at all levels throughout CTtransit. Ability to work both independently and in a team environment. * A valid drivers' license is required. Individual may be required to travel in the course of their daily work. How To Apply Visit our website at************************************************** apply!

Functional Title: B Mechanic Department: Maintenance Union/Non-Exempt Safety-Sensitive: Yes Reporting to: Foreman Direct Reports: None Job Purpose/Function: The B Mechanic is responsible for the maintenance of Norwalk Transit District's fleet of diesel and gas powered vehicles, including buses, body-on-chassis vehicles and all support vehicles; vehicle related components, including wheelchair lifts and ramps; vehicle support equipment; facilities and their related equipment, including fork lift and sweeper; light repair of HVAC, electrical and plumbing; maintaining all fixed passenger amenities; and, other duties as assigned by the Foreman/Management. All duties are performed with light supervision of an A Mechanic or the Foreman. Responsibilities Opening and closing of facility: perform security and general inspection of facility. Completing scheduled Preventative Maintenance inspections of vehicles and equipment. Verify vehicle performance by conducting test drives, adjusting controls and reviewing systems. Maintain vehicle records by annotating services and repairs on repair orders and inspection forms. Respond to road calls and/or vehicle breakdowns. Repair reported vehicle defects. Use repair manuals, diagrams and diagnostic devices to determine vehicle performance conditions when conducting inspections or troubleshooting defects. Troubleshoot engine performance and repair (in chassis overhaul). Troubleshoot transmission performance and repair, under the supervision of an A Mechanic or Maintenance Foreman. Vehicle maintenance/repair will include, but not be limited to, the following major component parts and/or systems: power and drive trains, electrical, suspension, brakes, air system, chassis, steering and alignment, fuel, emissions, exhaust, heating and air conditioning, coolant, accessibility features, and all other current and future features of a public transit vehicle. These duties are performed with light supervision and/or instruction of an A Mechanic or the Foreman. Maintains and corrects vehicle, shop equipment, and facility deficiencies by servicing, removing, repairing, adjusting, overhauling, assembling, disassembling and replacing major assemblies and sub-assemblies, as required. Maintain all equipment by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and repair as needed. Perform light body repairs, including but not limited to, replacing body parts, panels, bumpers and doors; priming and painting; and any other related activity. Maintains vehicle appearance by cleaning, washing and painting if needed. Assist with inventory control through communicating part number utilization and remaining stock in inventory. Contains costs by evaluating service and parts options, as well as warranty provisions when available. Provide back-up for service line fueling, washing and cleaning. Perform snow and ice clean-up/removal at all Transit District facilities using designated snow equipment. Maintain job knowledge by participating in educational opportunities and reading related technical, mechanical and regulation publications. Perform other duties assigned. Safety & Security: As part of daily duties, maintain the safety and security of the facility: Carries out safety and security policies and practices. Observes surroundings and notes/reports any changes to supervisor. Ensures doors are properly secured when closing facility for the night. When opening in the morning check for anything unusual or suspicious before entering the building. Correct or report any objects that seem out of place while moving about the building. As part of closing responsibility, secure all exterior doors, including overhead doors. Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, NTD and other safety standards, directives and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in work area to avoid injury to self or others. Immediately reports to their respective supervisor or Manager of Safety and Security any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. This is a safety-sensitive position and is subject to random drug and alcohol testing. Education and Experience Required: Graduation from High School or a GED certificate. Preferable technical and/or diesel trade school. At least three years' mechanical experience in the heavy duty diesel transit vehicles. Ability to work effectively in a lightly supervised environment. Ability to read and follow manuals and diagnostic equipment to achieve desired repairs. Ability to communicate effectively in writing and verbally with supervisor. Must have or obtain an appropriate Commercial Driver's License within six (6) months of hiring. Must provide required tools for the job. Physical Requirements: Must be able to read, write and communicate fluently in English. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move objects up to 75 pounds. Work Environment: There will be frequent interaction with employees and customers. The working environment is generally favorable. Lighting and temperature are adequate. Work is generally performed within a maintenance shop environment. Agency Disclaimer: The CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned. The Norwalk Transit District is an Equal Employment Opportunity Employer.

Act as CTTRANSIT's frontline leader in monitoring and directing performance to achieve established goals and performance expectations and ensure safe, reliable, responsive service in all divisions, playing the roles of street supervisor, Dispatcher, and Foreman. Examples of Duties * Monitors and directs on-street bus service operations to ensure compliance with CTTRANSIT, federal, state, local, and contractual requirements, conformity with operations goals, policies, procedures, and responsiveness to customer needs. * Monitors bus service performance and radio transmissions to identify and coordinate the resolution of problems related to schedule adherence, service disruptions, rescheduling of service/transfer of passengers, equipment failures, detours, emergencies, incidents, and customer concerns. * Investigates and reports on accidents or incidents, handling collection and photographing of evidence, measurements, interviewing of witnesses, providing for alternate passenger service and required medical assistance, coordinating information with other agencies, and preparation of written accident reports, Supervisor's special reports, and review of Operator reports. * Investigates customer complaints to assess validity, reviews findings with Operator, coaches and issues violations for infractions as required to improve performance and prepares written customer service reports. * Regularly monitors Operator's appearance, supplies, driving and customer service performance; reinforces performance expectations; gives instructions; offers positive recognition for meeting or exceeding expectations; coaches to improve skills, issues violations if warranted. * Regularly shares information about service conditions/problems with Dispatch, Foreman, street supervisors, and management and effectively collaborates with all to resolve problems in a manner which maintains respect and cooperation in the unit. * Assists customers with questions and concerns, resolves problems and conflicts with other customers or Operators. * Manages other duties and special projects as required, including but not limited to quality inspection of buses, providing transportation and documentation for employee drug testing, preparation of daily bus inventory and bus assignment sheets, inventory of signs, supplies, bus stops, etc. * As Dispatcher, operates the two-way radio system, communicating all required service information to Operators and Supervisors in a timely manner. Responds to problems and service disruptions providing direction and instructions, dispatching and coordinating support to accidents, incidents, emergencies, service disruptions, or customer situations. Communicates information about delays or detours to the Information Center. Maintains timely, accurate logs, road call, service interruption, bus change, and other reports, and ensures a smooth transition to the next shift. * As Foreman, conducts daily bid or spare board Operators, make other work assignments to cover jobs of absent Operators, and assigns overtime work in accordance with Union contract provisions to ensure cost effective and reliable allocation of the work force to all scheduled service. Maintains records and log sheets regarding Operator time, attendance and assignments. Provides transfers and paddles to Operators reporting for duty. * Work cooperatively with all levels of personnel. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has thorough working knowledge of Agency policies and procedures. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a High School Diploma/GED. * Bus Operator with excellent attendance and work performance record. * Knowledge of public transit operations, policies and procedures, Company rules and regulations, traffic laws, routes, union contract provisions, customer service skills, transportation technologies, and other related information is required. * Knowledge of the basic principles of supervision, including demonstrated ability to communicate clearly, build commitment to goals, offer instruction, feedback and coaching to improve performance, with excellent written and verbal communication skills, interpersonal skills, tact and diplomacy. * Valid Commercial Driver's License with the public service endorsements required and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work. * Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information. * The ability to prioritize projects and to work both independently and in a team environment. How To Apply To view full job description and apply visit our careers website ************************************************* Please attach your resume and cover letter with your application.

Under the authority of the AGM of Safety, Security, and Technical Training, the Director of Security is responsible for leading, managing, and coordinating all CTtransit & CTfastrak security operations, incident response, fare enforcement support, and security technology systems. This role ensures a fast, coordinated, and professional response to all security-related events while maintaining strong relationships with employees, law enforcement, and community partners. The position provides systemwide leadership for transit security, oversees investigative processes, manages camera and access control systems, and supports frontline staff in both preventative and reactive security operations. Incumbent ensures compliance with federal and state transit security regulations, supports prosecutorial processes, and reinforces a culture of safety and security across ALL DIVISIONS. The position may require off-hours response and on-call availability for security emergencies. Examples of Duties * Manages the assessment of organizational security needs and develops strategies, policies, programs, and security plans to mitigate risks and improve security performance across all divisions including CTfastrak. * Oversees day-to-day security operations, including rapid response to employee assaults, passenger disturbances, vandalism, fare disputes, and other security-related incidents. * Coordinates and supports fare enforcement operations, ensuring consistency, professionalism, and safety in all inspections and enforcement activities. * Designs, implements, and evaluates security training programs, including de-escalation, situational awareness, conflict management, emergency response, and incident prevention for operators, supervisors, and security personnel. * Regularly assesses and recommends improvements to security systems, technology platforms, operational procedures, and security plans to enhance safety and operational efficiency. * Manages systemwide camera, video surveillance, and access control systems, including maintenance, troubleshooting, upgrades, and vendor coordination. * Oversees retrieval, review, preservation, and secure storage of video evidence for investigations, disciplinary actions, insurance claims, and prosecutorial support. * Leads or assists in investigations involving criminal activity, fare disputes, workplace violence, harassment, vandalism, theft, or other security-related incidents. * Supports employees, supervisors, and operators in documenting incidents and coordinating with law enforcement and legal partners for criminal prosecution or administrative follow-up. * Develops, maintains, and implements emergency response protocols, incident reporting procedures, security plans, and escalation processes to ensure consistent, effective, and timely responses across all divisions. * Coordinates with local, state, and federal law enforcement, emergency responders, and security partners to enhance response capabilities and ensure operational continuity. * Participates in interagency initiatives, community outreach, and public safety partnerships to reduce risks, enhance visibility, and promote positive relations between CTtransit and the community. * Supports after-action reviews and lessons-learned exercises following critical incidents to identify improvement opportunities and implement corrective actions. * Collects, analyzes, and reports security-related data, trends, and performance metrics to leadership to inform decision-making and resource allocation. * Provides post-incident support to employees affected by security incidents, including coordination with HR, Safety, and law enforcement for guidance, counseling, or advocacy. * Maintains security compliance with federal, state, and local regulations, including PTASP, TSA BASE, and FTA security standards. * Participates in planning and implementation of security capital projects, including upgrades to camera systems, access control, and other infrastructure. * Supports the development, updating, and communication of security policies, handbooks, security plans, and operational guidelines to all divisions. * Provides coaching, mentorship, and guidance to security staff and other personnel on best practices, risk mitigation, and procedural adherence. * Responds to and manages high-level security problems, incidents, and emergencies on a 24/7/365 basis as needed. * Collaborates with Safety, Operations, Training, Maintenance, and HR teams to ensure coordinated approaches to security and operational risk management. * Participates in hiring, selection, and performance management processes for security and fare enforcement personnel. * Attends professional development opportunities, seminars, and training to maintain current knowledge of security trends, technologies, and regulations. * Works cooperatively with all levels of personnel to foster a culture of safety, security, and accountability. * Performs other duties as assigned. Qualifications * Minimum possession of a bachelor's degree in criminal justice, public safety, security management, emergency management, public administration, or a related field, * An equivalent combination of education and work experience on a year for year basis can be substituted for the 4-year degree requirement. * A minimum of Seven (7) years of professional, full-time senior leadership experience in the field of law enforcement, security management, or transit/public safety, including four (4) years in a supervisory or leadership capacity. * Demonstrated background in law enforcement, transit security, or military policing preferred, including investigative procedures, evidence handling, and interagency coordination. * Experience in unionized environments, including interviewing, hiring, training, employee development, and discipline. * Knowledge of public transit operations, fare enforcement best practices, safety and security policies, federal/state transit security regulations, workplace violence prevention, and emergency response protocols. * Familiarity with camera/surveillance systems, access control, incident management software, and security technology infrastructure. * Demonstrated ability to analyze security risks, implement mitigation strategies, and lead rapid-response mitigation strategies. * Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary. * The ability to prioritize projects and have excellent oral communication skills, interpersonal skills, tact and diplomacy, demonstrated ability to present information in a clear, well-organized manner, to provide step-by-step instructions and constructive feedback, and excellent written communications skills are essential. * The ability to make tough/timely decisions, working closely with the senior leadership and executive team as a key member and advisor within it. * The ability and willingness to work various shifts and respond to emergencies as needed that may be outside of typical business hours. * Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. * Professional certifications (CPP, PSP, or related security credentials) preferred. * A valid drivers' license is required. Individual may be required to travel in the course of their daily work. How To Apply To view full job description and apply visit our careers website******************************************************* attach the following documents: 1. Resume 2. Cover Letter

(Maintenance Job Fair 11/13 10:00am-3:00pm, Stamford Division 26 Elm Court, Stamford, CT 06902) Heavy-duty technician to perform maintenance on CTtransit's fleet of buses. Perform diagnosis, repairs and preventive maintenance to all Company Vehicles and Equipment. Examples of Duties 1. Three years full time experience as a heavy duty fleet mechanic 2. Requires an individual with a stable work history 3. .Proficiency in hydraulics, electrical systems, air-conditioning, air brakes and bus mechanical systems. 4. Ability to quickly diagnose/correct mechanical and electrical problems, follow directions and work independently. 5.. Successful completion of the Basic DC Electricity, brake Level 1, steering/suspension training, and PLC training courses. 6..Operate buses on property and for road tests, also required to respond to service calls for breakdowns while buses are in service. 7. Good verbal skills and ability to work with other employees 8. Good written and organization skills to complete & maintain forms and other documents 9. Skills and ability to lead and direct a group of employees in all phases bus repair 10. Tire Safety Training TIACTS Lever 200, AT3; Advanced Tire Technician 11. All other duties as directed by the crew leader or supervision. Qualifications * High School Diploma/GED * Three years full time experience as a heavy-Duty Fleet Mechanic (diesel preferred). * Have the necessary Skills and tools to perform general repairs to all Company vehicles & equipment. * Ability to quickly diagnose & correct mechanical problems, follow directions & work independently. * Proficiency in hydraulics, electrical systems, air conditioning, air brakes and bus mechanical systems. * Successful completion of Basic DC Electricity, Brake Level 1, Steering/ Suspension training, and PLC training courses. * Valid Commercial Vehicle Driver's License (CDL) with required endorsements. * Good verbal Skills and ability to work with other employees. * Good written and organization skills to complete and maintain forms, manifests, MSDS sheets and other documents. * Skills and ability to lead and direct a group of employees in all phases of bus repair. * Tire Safety Training TIACTS Level 200, AT3; Advanced Tire Technician. How To Apply Visit our website at ********************************* and complete the on-line application.

Support the Department in maintaining the general ledger, assisting with payroll functions, money room operations, and supporting the finance systems applications as assigned. 1. Supports Finance Department heads in performing the Accounts Payable and Receivable process Inclusive of data entry, mailing checks, filing paid and unpaid vouchers, report creation and/or running providing a clear picture at all times of company's payable position, and providing vendor reconcilements as assigned. 2. Assist the Department Head by coordinating the distribution and reconcilement of pre-paid fare media to all internal departments throughout the CTtransit network and to external parties consistent with the General Function of the role's scope. 3. Performing other accounting or administrative functions as assigned by the Department Heads in such areas as routine bookkeeping, preparation of accounting records and general payroll. 4. Assists the Finance Department Heads with responding to requests for ad-hoc, weekly, monthly, and year-end reporting as needed. 5. Assist the Finance Department heads by performing payroll functions and accrual balance tracking for the assigned division consistent with all applicable agency rules and requirements as directed by the language in issued policy, contracts, and Memos of Understanding (MOUs) as needed. 6. Responds to internal and external inquiries for information relative to position scope as directed by the CTTRANSIT is an Equal Opportunity/Affirmative Action Employer Department heads. 7. Assists in the performing of basic money counting functions as required; empties revenue mobile bins, operates money room machines and assists in the preparation of daily deposits. 8. Executes scope utilizing a thorough appreciation and application of Agency policies and procedures as well as generally accepted accounting principles. 9. Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. 10. Work cooperatively with all levels of personnel. 11. Other duties and responsibilities as assigned. Qualifications 1. Minimum possession of an Associate's degree with major course work in Business, Accounting, Finance, Mathematics, Information Technology or a closely related field and two (2) years of relevant work experience is required with an emphasis on figures and accurate record keeping or bookkeeping, in line with generally accepted accounting principles. 2. An equivalent combination of education and highly relative work experience on a year for year basis may be substituted for the 2-year degree requirement. 3. Solid understanding of payroll processes with excellent math, analytical, customer service, and surpassing written, verbal and interpersonal communication skills are required. 4. The employee must be able to undergo a satisfactory security and credit check review throughout employment necessary for bonding of employees and/or consistent with standards for employees who handle cash. 5. Ability to learn procedures and policies and complex tracking systems and accompanying software that require a high degree of accuracy, responsibility, along with an ability to prioritize and execute with a high degree of accuracy and efficiency both in a team environment and while working independently are essential. 6. Proficient in MS Office 365 suite programs (emphasis on Excel), all relevant office equipment and the ability to quickly learn internal software programs. 7. Must be able to handle confidential information with discretion, sensitivity, diplomacy, and tact with employees at all levels throughout CTtransit, and external stakeholders as directed by the Department Lead. 8. Physical ability to lift and carry coin bags and other items weighing up to 50 lbs. and to operate moneyroom equipment. 9. A valid drivers' license is required. Individual may be required to travel in the course of their daily work. How To Apply Visit our website at ************************************************ and complete the on-line application and attach a cover letter and resume.

Functional Title: Managing Supervisor of Operations and Maintenance Department: Operations (Transportation and Maintenance) Exempt Safety-Sensitive: Yes Reporting to: Chief Executive Officer Direct Reports: Operators, Dispatchers, and Maintenance Staff during shifts. Job Purpose/Function: Manages the evening and weekend operations of the Transportation and Maintenance Department, overseeing the Fixed Route, Paratransit, dispatchers, and maintenance staffing. Assumes oversight responsibility ensuring safety, proper staffing, compliance with all regulatory requirements, including OSHA rules and regulations, and safety-sensitive employee drug and alcohol requirements, on-time performance, and problem resolution. Attend to workflow optimization between the Maintenance and Operations departments, and identify opportunities for improved planning, communication, and efficiency. Major Responsibilities: Recommends staffing levels by skill and demands outside of the traditional work week hours. Works with Human Resources, Transportation Manager, and Shop Manager to identify staff needs, including special training, reporting, documentation, and specific communication to strengthen the “off-hour” utilization of time, planning, and advance service preparation. Offers hands-on people management and individual career development during slower periods of operation. Seeks to improve morale and increase “team” mentality and interdepartmental communication frequency of employees in both the Operations and Maintenance Departments. Reviews data and reports submitted by the Transit Supervisors and Maintenance Foreman, which include, but are not limited to: Route operations, Customer complaints, Driver performance, Disciplinary actions; Attendance and employee time tracking, Payroll Accuracy, New service requests, Accidents and incidents, Worker's Comp claims, Customer amenities, Environmental barriers, Accidents and bus damage, All repair requests, Miscellaneous but important information Works collaboratively with the ADA/Customer Care Supervisor and the Transportation Manager to analyze data, prepare communication reports, and identify areas of concern around the Paratransit transportation services. Specific attention will be paid to: Certification status reports; Environmental assessments; Application processing turnaround time; Methods and practices of executing Paratransit service requests; Assurance of high-quality customer service standards; Monitor efficiency of Paratransit/Fixed Route driver scheduling - particularly during off-peak operating hours as a result of both automated and manual scheduling. Assist with the implementation of the VIA paratransit software rollout and full integration into the Operations Department and driver routine. Working with the Transportation Manager, Shop Manager, and Director of Service Planning, and HR coordinates staff resources to assist in the proper training of all new Operations staff members as well as the retraining of existing operators, particularly during evening and weekend hours. Ensures safety and compliance with all standard policies and procedures as well as all regulatory requirements, including OSHA and Drug and Alcohol safety requirements. In coordination with the Manager of Human Resources, Chief Compliance Officer and Transportation Manager, maintains a process to ensure that all operators have the requisite credentials to safely operate NTD vehicles, and that all operators are aware of, and in compliance with, limitations to the hours of operation of commercial vehicles and other regulatory requirements. Supports the parameters of the Safety Sensitive random drug and alcohol testing program and complies with related requests. Dedicates attention to the non-CDL licensed drivers and CDL licensed drivers lacking endorsements necessary for vehicles carrying 14 or more passengers. Assists the Transportation Manager and the ADA/Customer Care Supervisor in ensuring vehicle and driver route assignments are compliant. Assists the Shop Manager, Transportation Manager, and the Chief Executive Officer in developing, on an ongoing basis, standard operating procedures for implementation of best practice approaches to safety, customer service, driver assignments, the proper use of communication devices, GPS tracking, and other equipment, fare collection, and related areas important to NTD and its customers. Working with the Transportation Manager and Director of Service Planning, assists in managing the run-cutting process, the development of driver assignments, and the bidding process in accordance with the Collective Bargaining Agreement. Focused attention will initially be on the new network rollout fine fine-tuning, and any potential modifications which may be necessary for optimization. Along with the Transportation Manager and Shop Manager, monitors and ensures that all elements of NTD's Collective Bargaining Agreement are followed and that all discipline is conducted according to agreements and policies in a fair, consistent, and well-documented manner. Communicates all information on this front to the Transportation Manager, Human Resources Manager, and any third-party oversight partner on a weekly basis. Oversees the essential record keeping and follow-up of supervisors essential to this process. Oversees the timely investigation of all customer complaints; coordinates responses with staff and maintains the database. Together with the Transportation Manager and ADA Customer Care Supervisor, updates and advances each step in the investigation process so as to maintain consistency in the professional handling of these sensitive employee matters. Upholds the highest standards of confidential and sensitive information handling. Distributes and oversees supervisors in distributing notices to staff to ensure the communication of all up-to-date NTD policies, procedures, and other directives. Prioritizes the necessity of complete and consistent communication to all stakeholders, and reiterates key communication items to reinforce essential organizational messaging. Maintains proficiency in NTD's technology systems, including the Avail GPS technology, radio dispatch system, run-cutting system (TMS), Route Match or VIA paratransit computer-aided dispatch software. Demonstrates understanding of both the hardware and software aspects of these digital systems. Trains Operations supervisors and dispatchers as necessary on this front. Provides performance metrics to the Shop Manager, Transportation Manager, and the Chief Executive Officer as required for monthly reporting and planning purposes: Ridership recaps Productivity reports Purchased transportation invoices Works cooperatively with the Shop Manager and maintenance staff members to resolve equipment issues, coordinate parking and vehicle assignments, and communicate special handling or assistance needs requiring coordination between Operations and Maintenance. Coordinates with public safety (Police, Fire, Homeland Security, and Public Works) as needed for the operation of services, including working from the District's Wilson Avenue facility, overseeing all operations in the event of an offsite emergency or extraordinary weather conditions. May be called upon outside of scheduled working hours to address urgent operations issues and training needs, and may be required at meetings/events occurring outside of the regular work schedule. Perform other duties as assigned by the Chief Executive Officer or his/her designee. Performs other duties as requested or required. Safety & Security: Responsible for communicating the Safety and Security Policy to subordinates. Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, Drug and Alcohol policy, NTD, and other safety standards, directives, and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to the CEO or designee any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. Responsible for making sure the building is fully secured upon departure and closing. This is a safety-sensitive position and is subject to random drug and alcohol testing. Education and Experience Required: A Bachelor's degree in a field related to transportation, logistics, business management, public administration, facility management, or similar is required. Four years of progressively advancing managerial experience may be substituted for a portion of a college degree. Evidence of fully successful supervisory and managerial experience beyond this threshold is also required. Eight years of experience in public/private transit operations. Additional education or compelling related experience may be accepted in place of this requirement or a portion thereof. Expectation of working primarily evening and weekend hours per mutually agreed upon schedule. Knowledge of public transit operations, the application of policies, procedures, rules, and contractual requirements, and customer service skills. Experience with a program of progressive discipline and a union work environment. Proficient in technical skills and software programs (word processing, spreadsheet, and database), Internet applications, and utilization of all relevant office equipment. The ability to quickly learn software programs and other technologically based work tool management such as GPS tracking devices and more. The ability to prioritize projects and to work in a well-organized manner. The ability to communicate clearly and effectively both orally and in writing are essential. Demonstrated skills essential to working with the public and responding appropriately to questions and complaints. The ability to work independently and in a leadership role in a team environment. Demonstrated ability to supervise, delegate responsibilities, provide support, and manage employees across two distinct departments. Foster and facilitate teamwork and improvements in interdepartmental communication and cooperation. Adept and experienced in working effectively under pressure and in emergencies. Ability to work with other local agencies, including the police, fire, and public works departments. Demonstrated knowledge of safe driving practices and the FMCSA rules and regulations. A valid CDL, or the commitment to obtain a CDL with proper endorsements within 6 months of hire required. Must be able to appropriately manage and safeguard confidential information. May be required to travel in the course of daily work. Physical Requirements : Must be able to read, write, and communicate fluently in English. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move office items. The member will be required to work in an office setting sitting behind a computer, as well as interact with internal and external customers. Work Environment : There will be frequent interaction with employees and vendors. The working environment is generally favorable. Lighting and temperature are adequate. Work is generally performed within an office environment. Agency Disclaimer : The CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned, as highlighted responsibility listings are not exhaustive. Employee understands that all employment is on an “at will” basis. The Norwalk Transit District is an Equal Employment Opportunity Employer.

Acts as CTtransit's frontline employee providing safety leadership for all company staff and departments. Duties include training, project coordination and oversight, employee observation and facility inspections while managing supervisory tasks and special projects that achieve the company motto: Safety First, Customer Service Always. Examples of Duties * Supports the assessment of Bus Operator training needs, establishes training objectives, outlines, handouts, updated participant workbooks and, trainer guides, and training activities which will develop required knowledge and skills required by Operators. * Executes training by utilizing a variety of training methods, including lecture, discussion, skill practice activities, and media to achieve safety and customer service training objectives and develop participant knowledge and skills. * Supports the evaluation, investigation, and grading of Bus Operator accidents and incidents, develops and provides individualized coaching for Operators and initiates training and safety communication interventions to improve defensive driving, prevent accidents and enhance safety. * Directs all safety/security programs, includes training related programs and supervises responsibilities of other supervisory personnel conducting safety related duties. * In conjunction with the Transportation Department, manages the administration of the Company's uniform program and all Company training programs, including communications to participants, tracking and record keeping, materials inventory, special events coordination, and program evaluation records. * Develops and provides special orientations, equipment demonstrations, and training for community groups, as required. * In an emergency, shall perform all duties of the Transportation Supervisor, including street supervision, dispatching, work distribution, complaint and accident investigation and bus quality control as needed. * Coordinates retrieval and promptly reviews/clips video footage for timely investigation of accidents, incidents or other as needed. * Conducts employee safety observations, safety inspections, security audits and has the direct authority to remove employees from service due to unsafe acts or related safety policy violations. * Must be able to responsibly record, report, investigate and respond to any accidents or incidents as needed. * Ensures proper execution of on-scene accident investigations as conducted by supervisory staff. * Administers, develops and implements various personnel policies and procedures related to safety and security of employees. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has thorough working knowledge of Agency policies and procedures. * Assists in managing emergencies involving the Safety Department as needed on a 24/7 basis. * Work cooperatively with all levels of personnel. * May be required to operate revenue vehicles as needed. * Administers employee discipline for safety-related policy violations and drafts associated reports and documentation. * Will participate in the interview process, and the selection process for new positions including supervisory roles. * Assists in other departments and divisions as needed. * Additional administrative duties as assigned. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a bachelor's degree technical education certifications in Transportation, Operations, Safety, Management, Business, Public Administration or a closely related field and five (5) years of relevant work experience is required. A minimum of 2 years of leadership experience is required. * An equivalent combination of education and work experience on a year for year basis can be substituted for the 4-year degree requirement. * Experience in managing employees in a union environment, interviewing, hiring, training, employee development, employee discipline. * Knowledge of public transit operations, policies and procedures, Company rules and regulations, traffic laws, routes, union contract provisions, transportation technologies, and other related information is required. * Contractual requirements in a transit environment, knowledge of and the ability to model safe driving and customer service skills is required. * A valid Commercial Driver's License with the public service endorsements is required. Individual may be required to travel in the course of their daily work. * Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary. * The ability to prioritize projects and have excellent oral communication skills, interpersonal skills, tact and diplomacy, demonstrated ability to present information in a clear, well-organized manner, to provide step-by-step instructions and constructive feedback, and excellent written communications skills are essential. * Ability to work both independently and in a team environment. * Willing to work various shifts and respond to emergencies as needed that may be outside of typical business hours. * Must be able to handle confidential information. * OSHA 30 preferred or ability to obtain within 6 months of hire. * Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. How To Apply Visit our website at *************************** complete the on-line application and also attach a cover letter and resume.

Safely operating transit buses on routes, providing courteous, helpful customer service; collecting fares; following schedules; maintaining excellent attendance and working cooperatively with other employees on the team. Must be available to work a flexible schedule to include days, nights, weekends, split shifts and holidays as assigned. All bus operator trainees must attend 6-8 weeks of training. Training rate of $24.80 Once training is complete the rate will increase to the starting rate of a Bus Operator. Examples of Duties Operates transit buses and wheelchair lifts, collects fares and verifies valid passes and identification cards, receives and transmits communications over a two-way radio, coordinates passenger transfers, reports schedule delays, completes and files reports including accidents, detours, vehicle inspections, fares and passes, and other incidents, makes recommendations for safety and route improvements. Qualifications * Must have a valid class A or B Commercial Drivers License (CDL) * At least 21 years old valid CDL required (Class A or B) * HS Diploma or GED * Must have P ( Passenger) Endorsement and in addition one of the following Endorsements: * S(School Bus) or * V(Student Transportation Vehicle) or * F(Taxi, Livery, Service Bus, Motor Bus or Motor Coach) or * A(Activity Vehicle) * Must be air brake qualified (No L Restriction) * No more than (1) moving violation in the last 3 years * Minimum (1) year experience in a position requiring excellent customer service skills * Ability to work all shifts (which includes nights, weekends, holidays and split shifts) * Must not have outside employment that interferes with employment at CTtransit. * Ability to pass DOT physical exam, and pending CDL tests, pre-employment testing and meet the physical requirements of the position * Must be able to attend training * Must be able to effectively read, write and comprehend basic English. How To Apply Please visit our website at ********************************* and complete the online application.

This is a management position which involves responsibility for supervising and inspecting the work of skilled and unskilled maintenance personnel who are engaged in cleaning/maintaining the bus. 1. Supervises the servicing and cleaning of buses including vault pulling, fueling, checking of fluid levels, interior cleaning, exterior washing, and bus movements and storage locations. Supervises the bus pullouts. 2. Supervises the maintenance, servicing and repair of heavy duty diesel, hybrid, and electric powered passenger buses and other equipment in a CTtransit maintenance repair facility; supervises the maintenance, repair, rebuilding and painting of all public transit vehicles and accessories including fare boxes, interiors, seats, glass installation and air conditioning; confers with subordinate mechanics and unskilled employees regarding work load and technical maintenance matters; trains and assists subordinates in repair and installation procedures, when required. 3. Assists with planning and assigning work according to priority and facilities available; receiving work requests; supervising performance of technicians; road testing equipment and approving completed work; recommends disciplinary action to department superiors; examines equipment in the field and shop; approves replacements and major repairs; recommends the purchase of parts and service equipment; and is responsible for recording all labor descriptions of the completed work. 4. Assists in the design, construction and modification of special equipment and maintenance devices; administers and oversees CTtransit'ssafety programs; inspects work in progress and reviews service records, work orders, and parts requisitions; assists mechanics engaged in maintenance operations; receives verbal and written reports from bus operators concerning vehicle defects and general performance; assigns road call personnel and oversees reporting systems; and all other duties as required and assigned. 5. Work cooperatively with all levels of personnel. 6. Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, training, etc. 7. Has thorough working knowledge of Agency policies and procedures. 8. Other duties and responsibilities as assigned. Qualifications 1. Minimum possession of a High School Diploma/GED. 2. Five (5) years experience in the maintenance and repair of heavy-duty diesel, hybrid, and electric powered public transit equipment. Additional schooling or professional experience may be substituted for a portion of the experience or educational requirement. 3. Knowledge of principles and procedures of public passenger vehicle overhaul, maintenance, and repair shop management; methods, material, and tools of vehicle mechanics; operating and repair characteristics of modern diesel passenger buses and related vehicles; occupational hazards and safety precautions related in the work; basic shop record keeping systems; CTtransit's operating rules and procedures and an understanding of the labor agreement for union employees. 4. Ability to coordinate the work of general technicians, body work, spray painters, helpers, and shop laborers; ability to diagnose defective equipment and parts malfunctions in diesel powered, hybrid and electric powered vehicles; ability to understand, interpret and effectively carry out oral and written policies, regulations and instructions; ability to communicate ideas effectively, orally and in writing and to establish effective working relationships with fellow employees and suppliers. 5. Valid Commercial Driver's License is required and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work. 6. Proficient in software programs (word processing, spreadsheet, and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information. 7. The ability to prioritize projects and have excellent communication skills (especially verbal), interpersonal skills, tact and diplomacy. 8. Ability to work both independently and in a team environment. How To Apply Visit our website at *********************************

Functional Title: Paratransit/Van Driver - Non-CDL with F endorsement Department: Transportation Services Non-Exempt Safety-Sensitive: Yes Reporting to: Transportation Manager/Transit Supervisors Last revision date: November 2025 Direct Reports: None Job Purpose/Function : The Paratransit/Van Driver will operate vehicles in the Transit District's ADA services. Provide Door-To-Door services for the elderly & disabled in the Southwest Region of the State, and in the Norwalk community. Major Duties and Responsibilities: Operate wheelchair lift-equipped vehicles in a safe manner and in accordance with traffic regulations. Perform pre-trip and post-trip inspections of the vehicle. Operate all equipment in the vehicle appropriately and in accordance with instructions: bus radio; wheelchair lift; wheelchair securements; bus stop announcements; and other systems on the vehicle as required. Fill out time cards, defect cards, accident and incident report forms, ridership forms, fuel sheets, and other required forms in a timely manner. Maintain radio communication with base for the purpose of transmitting information and receiving updates. Review daily assignments sheets and plan for pick-ups in accordance with assigned times. Submit daily assignment sheets with proper data recorded and fare tickets?? attached at the end of the workday. Fuel vehicles as required. Report all accidents and incidents immediately. Communicate directly with Dispatch via radio in real time regarding any questions or issues that arise. Provide complete passenger assistance on ADA services. Enforce Transit District policy and regulations. Report for duty on time, attired in the proper uniform Provides transit information to passengers as needed Safety & Security: Carries out safety and security policies and practices, including reporting all incidents immediately to operations supervisors. See other responsibilities as outlined in the “System Security Program Plan.” Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, NTD, and other safety standards, directives, and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to their respective supervisor or Manager of Safety and Security any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. This is a safety-sensitive position and is subject to random drug and alcohol testing. Dimensions : (the areas the job function has a measurable impact) Client satisfaction results Attendance and punctuality Accountabilities: (the major end results that should be reached in the job function) Daily activities are complete and efficient. Documentation is clear, organized, and current Education and Experience Required: High school diploma or equivalent. Valid DOT medical card Ability to read, write, and speak English fluently. Good verbal and written communication skills. Valid Driver's License with an “F” Endorsement Clean driving history. Ability to take direction while working under limited supervision. Ability to respond courteously under a wide set of conditions. Physical Requirements : Must be able to work independently, and must be Available to work a flexible schedule to include days, nights, weekends, split shifts, and holidays as assigned. Ability to sit for extended periods of time Ability to operate in adverse weather conditions Must be able to lift up to 50 lbs. Must be able to push/pull weight resistance up to 50 lbs. Must be able to bend / squat / reach frequently Work Environment: Primarily seated in a vehicle. May be exposed to minor annoyances, such as unpleasant sights or odors. The noise level in the work environment is due to machinery or equipment in use, which may preclude normal conversational levels. Frequent interaction with individuals in the community. Company Disclaimer: The CEO may modify this job description based upon the company's needs; may require the employee to perform functions beyond those mentioned. Employee understands that all employment is on an “at will” basis. Selected candidate will be required to submit to a criminal background check. The Norwalk Transit District is an Equal Employment Opportunity Employer.

Heavy-duty technician to perform maintenance on CTtransit's fleet of buses. Perform diagnosis, repairs and preventive maintenance to all Company Vehicles and Equipment. 1st Shift $36.01 2nd Shift $36.51 3rds Shift $37.01 1. Three years full time experience as a heavy duty fleet mechanic 2. Requires an individual with a stable work history 3. .Proficiency in hydraulics, electrical systems, air-conditioning, air brakes and bus mechanical systems. 4. Ability to quickly diagnose/correct mechanical and electrical problems, follow directions and work independently. 5.. Successful completion of the Basic DC Electricity, brake Level 1, steering/suspension training, and PLC training courses. 6..Operate buses on property and for road tests, also required to respond to service calls for breakdowns while buses are in service. 7. Good verbal skills and ability to work with other employees 8. Good written and organization skills to complete & maintain forms and other documents 9. Skills and ability to lead and direct a group of employees in all phases bus repair 10. Tire Safety Training TIACTS Lever 200, AT3; Advanced Tire Technician 11. All other duties as directed by the crew leader or supervision. Qualifications * High School Diploma/GED * Three years full time experience as a heavy-Duty Fleet Mechanic (diesel preferred). * Have the necessary Skills and tools to perform general repairs to all Company vehicles & equipment. * Ability to quickly diagnose & correct mechanical problems, follow directions & work independently. * Proficiency in hydraulics, electrical systems, air conditioning, air brakes and bus mechanical systems. * Successful completion of Basic DC Electricity, Brake Level 1, Steering/ Suspension training, and PLC training courses. * Valid Commercial Vehicle Driver's License (CDL) with required endorsements. * Good verbal Skills and ability to work with other employees. * Good written and organization skills to complete and maintain forms, manifests, MSDS sheets and other documents. * Skills and ability to lead and direct a group of employees in all phases of bus repair. * Tire Safety Training TIACTS Level 200, AT3; Advanced Tire Technician. How To Apply Visit our website at ********************************* and complete the on-line application.

Part-time position that supports the Finance Department by primarily being responsible for the end-to-end daily reconciliation, deposit, and reporting of passenger revenue (Farebox and Information Booth derived). In addition, supports the department by performing other Accounting/Administrative duties as required in line with the position scope. Examples of Duties * Supports the department by executing the daily end-to-end Farebox revenue process in line with the guidance provided in agency and department's policies andprocedures. * Prepares fare media inventory reconciliation reports asdirected. * End-to-end support of the daily Information Boothprocess. * Prepares assigned ad-hoc, monthly and year-end reconciliation reports relative to position's scope. * Assists in performing other accounting/administrative functions as assigned by the Department Head in such areas as accounting, preparation of statistical reports, routine bookkeeping, preparation of accounting records and deliveries of bus passes and tokens to local vendors. * Work cooperatively with all levels of personnel. * Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc. * Has working knowledge of Agency policies and procedures. * Other duties and responsibilities as assigned. Qualifications * Minimum possession of a High School Diploma/GED. Additional training in accounting, banking, administrative support, and other relevant areas isdesirable. * Two(2)yearsoffull-timeexperiencewithanemphasisonfiguresand accuraterecordkeepingor bookkeeping. * The employee must be able to undergo a satisfactory security and credit check review throughout employment necessary for bonding of employees and/or consistent with standards for employees who handle cash. * Physical ability to lift and carry coin bags and other items weighing up to 50 lbs. and to operate all money room equipment. * Proficient in MS Office 365 suite programs (emphasis on Excel), all relevant office equipment and the ability to quickly learn internal software programs. * Ability to learn procedures that require a high degree of accuracy, responsibility, able to prioritize and execute with a high degree of accuracy and efficiency. * Have excellent communication skills (especially verbal), interpersonal skills, tact, and diplomacy towork effectively with the public, outside agencies, vendors, and other employees at all levels throughout CTtransit. Ability to work both independently and in a team environment. * A valid drivers' license is required. Individual may be required to travel in the course of their daily work. How To Apply Visit our website at ********************************* and complete the on-line application and also attach a cover letter and resume.