Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

Working at H&R Block

Zippia score 4.4

Overview

JobsSalaryRevenueReviewsHistoryDemographicsCompetitorsCEO & ExecutivesFAQsPart Time jobsRemote jobs

H&R Block overview

Industry
Accounting and Tax Preparation
Revenue
$3.6B
Headquarters
Kansas City, MO
Employees
3,600
Founded in
1955
Website
Organization type
Public
CEO
Kirk Simpson
Social media

H&R; Block is a company focusing on consumer tax services, retail locations, and financial solutions. Founded in 1955, H&R; Block has grown into a global leader in tax preparation and related services. With over 680 million tax returns processed, the company boasts approximately 12,000 company-owned and franchise retail locations across all 50 states, Puerto Rico, other U.S. territories, and on U.S. military bases worldwide. Aiming for accessibility, an H&R; Block branded retail office can be found within five miles of most Americans.

Under the leadership of CEO Jeffrey J. Jones II, H&R; Block employs a diverse workforce of 3,600 employees and generates an annual revenue of $466.1 million. Headquartered in Kansas City, Missouri, the company maintains a strong employee retention rate with staff members typically staying for 4 years. With an average employee salary of $43,028 per year, H&R; Block competes with additional high-paying companies such as Ladders, Econotax, and The Tax Man.

H&R Block's mission statement

To live our purpose - to provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers henry and richard bloch founded our company in 1955.

In demand companies are hiring! Let Zippi apply for you!

Floating question marks illustration

4.2/5

H&R Block employee reviews

Based on 22 ratings

Do you work at H&R Block?

Help job seekers learn about working at H&R Block

Job openings at H&R Block
8,662 positions
See all jobs

On this page

H&R Block employee reviews

H&R Block employee reviews
4.2/5

Based on 22 ratings

Work at H&R Block? Share your experience.
Employee reviews
profile
4.0
A zippia user wrote a review on Feb 2025
Pros of working at H&R Block

I thought the training was robust and easily accessible remotely.

Cons of working at H&R Block

The needed staffing is lacking due to seasonal commitment.

H&R Block benefits

Helping people get their tax returns completed and understand the process.

Is this useful?
profile
5.0
A zippia user wrote a review on Apr 2024
Pros of working at H&R Block

Perfect life & work balance

Cons of working at H&R Block

Seasonal

H&R Block benefits

Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement. Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions. Serve as point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals. Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules and ensure accurate timekeeping and overtime management. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns. Prepare tax returns, as required. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

Is this useful?
profile
4.0
A zippia user wrote a review on Apr 2024
Pros of working at H&R Block

Their training and flexibility

Cons of working at H&R Block

You can utilize your skills anywhere in the Financial field

H&R Block benefits

Free tax filing and bonuses

What do you like best about H&R Block's CEO and the leadership team?

He was very kind and professional

How did you prepare for the H&R Block interview?

I wore a suit and I went with a great attitude

What's the diversity at H&R Block like?

NA

What brings you the most joy at H&R Block?

Helping people in anyway Keeping my work area clean and organized Offer other services

Is this useful?
profile
2.0
A zippia user wrote a review on Mar 2024
Pros of working at H&R Block

They hire nice peop!e and I enjoy my co workers

Cons of working at H&R Block

work is primarily seasonal and in my area the tax preparers are expected to not only prepare the taxes but to answer phones, take payments, clean the bathrooms, vacuum the office as well as take continuing yearly continuing education to maintain Federal and state licences and do this for a base pay under what local fast food workers get and in theory there is a bonus but a co-worker who has worked for Block for 25 years who now has more clients than she had 10 years ago and the returns are more expensive, so she generates more money for the company, recently came across her W-2 from 10 years ago and she made made more money then working less hours and with fewer clients. The only benefit recent hires actually get is minimal sick leave, but no one in management that I have contacted knows how to submit it. The upper level management is paid extremely well and they get very good benefits, I have been told. But it does not filter down. We are not even provided with a break room with a sink in my office.

H&R Block benefits

I do get any. They even stopped providing coffee for staff and cluents.

What do you like best about H&R Block's CEO and the leadership team?

I had one great manager who really cared about everyone. The rest only care about their bottom line

How would you improve H&R Block's culture?

Try treating employees like respected members of company rather than disposable low cost machines

How did you prepare for the H&R Block interview?

I never "prepare! People take me as I am. I am good with clients and co-workers, knowledgable, honest and hard working. I work at Block despite drawbacks to get out of the house and my best friend works in my office. I like a little extra money, but could live without this job

How does your compensation at H&R Block compare to the industry average?

Not sure about the industry average, but as I said I would get more at any fast food restaurant

What's the diversity at H&R Block like?

Never cared about that people are who they are. Color origin and first language are not important only who a person is inside. Some years my office is all one color sometimes one gender sometimes a mixture. I just do not want to work with lazy or dishonest people the rest is decoration for the soul

What brings you the most joy at H&R Block?

I like solving problems and helping people. So if someone comes in and thinks they owe a lot of money but I get them a refund or I can help them otherwise I am thrilled

Is this useful?
profile
5.0
A zippia user wrote a review on Dec 2023
Pros of working at H&R Block

This is a place where possibilities are endless

Cons of working at H&R Block

Its all good

H&R Block benefits

The town hall meetings

What do you like best about H&R Block's CEO and the leadership team?

They are available to giive you the tools to succeed

How would you improve H&R Block's culture?

Have more opportunities to collaborate with others

How did you prepare for the H&R Block interview?

I practiced by asking and answering questions with a friend of mine

How does your compensation at H&R Block compare to the industry average?

H&R Block’s. Pay is higher than industry average

What's the diversity at H&R Block like?

Representation of diverse demographics is important because it allows different perspectives to be expressed

What brings you the most joy at H&R Block?

Knowing that we help millions of Americans whether its individuals or businesses, we help them navigate the maze called taxes and help the clients place themselves in the best position for the future

Is this useful?
profile
5.0
A zippia user wrote a review on Mar 2023
Pros of working at H&R Block

Fast paced, co-workers were team players, valued service

Cons of working at H&R Block

Not full-time annual job

H&R Block benefits

Lots of overtime during the tax season

Is this useful?
profile
4.0
A zippia user wrote a review on Jun 2021
Pros of working at H&R Block

My own clients and the advancement system/learning center

Cons of working at H&R Block

The hours are long and vary throughout the season

H&R Block benefits

Made my own decisions

Is this useful?
profile
5.0
A zippia user wrote a review on May 2021
Pros of working at H&R Block

Healthy work environment, fast past and great co workers

Cons of working at H&R Block

N/A

H&R Block benefits

Filing taxes with employee discount

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2021
Pros of working at H&R Block

I love helping people.

Cons of working at H&R Block

Nothing that I don’t like about it.

H&R Block benefits

Working at on my own. Not being micromanaged

Is this useful?
profile
2.0
A zippia user wrote a review on Jul 2020
Pros of working at H&R Block

Great co-workers on a local level. Very dedicated, caring people who are wiling to help each other. Also some great office managers and district managers on the local level.

Cons of working at H&R Block

Same theme as many corporations today--corporate does not really care about the employees who are responsible for producing revenue and interfacing with clients. Block talks about valuing tax professionals; yet the tax preparers are squeezed every year. Two great examples---first take a look online at salaries for Block. District General Managers average roughly $120K per year and do not do taxes. Tax professionals with 2-3 years of experience make $14-$15 per hour during tax season (January-April) and are paid $10 per hour to work limited hours the other 8 months. All Block tax professionals are required to take 8 weeks per year off without pay. All Block tax professionals are required to complete a minimum of 19 hours of continuing education per year. It must be completed on your own time without pay, and Block even charges their tax professionals $35 per year to access the continuing education system.

H&R Block benefits

You can file your own taxes for free.

Is this useful?1 people found this review helpful
profile
2.0
A zippia user wrote a review on Mar 2020
Pros of working at H&R Block

Your co-workers are like family.

Cons of working at H&R Block

They are forcing us to work through the Coronavirus without proper cleaning supplies.

H&R Block benefits

Pick your own schedule.

Is this useful?1 people found this review helpful
profile
4.0
A zippia user wrote a review on Mar 2020
Pros of working at H&R Block

I like the diversity in the staff.

Cons of working at H&R Block

The compensation is not adequate for the job performed.

H&R Block benefits

Company car

Is this useful?
profile
2.0
A zippia user wrote a review on Mar 2020
Pros of working at H&R Block

Great co workers.

Cons of working at H&R Block

Don't care about our clients. This season was all about the money. Forcing us to charge $50.00 to all Uber drivers just to give them advice.

H&R Block benefits

We're seasonal they don't offer anyrhing.

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2020
Pros of working at H&R Block

Good working environment with talented people in expertise.

Cons of working at H&R Block

N/A

H&R Block benefits

Free classes to continuously grow to level up to higher returns

Is this useful?
profile
4.0
A zippia user wrote a review on Feb 2020
Pros of working at H&R Block

You can demonstrate your enthusiasm for teamwork and fast-paced environments in many different ways.

H&R Block benefits

The experience of working with high qualified tax professionals!

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2019
Pros of working at H&R Block

Great management. Promoting feedback between co-workers. Flexible.

Cons of working at H&R Block

Working on Sundays but it wasn’t bad. I would just prefer not to personally.

Is this useful?
profile
4.0
A zippia user wrote a review on Aug 2018
Pros of working at H&R Block

My coworkers are friendly and the 401(k) match is nice. Lots of opportunities to learn new things. Free tax return preparation.

Cons of working at H&R Block

Not much room for growth. Their seasonal employment model means you aren't valued as a full-time employee. Pay is low and benefits offered are not very good.

H&R Block benefits

Free tax return preparation each year.

Is this useful?
profile
A reddit user wrote a review on Oct 2017
Hey, I used to work for block back in the day. The office managers directly hire the customer service people. They may not be totally in place for another month. It is very possible that you won't get a call for an interview until december. On the other hand, you may get one sooner. Depends on the individual office.

Thanks that's the answer I was looking for!

Is this useful?
profile
A reddit user wrote a review on Feb 2011
Have you ever had someone walk in who has never filed taxes in their adult life?

I've had to do 5 years of back taxes once. Never more, though, I know colleagues who have had to do more.

Is this useful?
profile
A reddit user wrote a review on Feb 2011
Are you guys on some sort of commission based payment plan for finding tax credits and deductions? I ask because the returns I see from clients who went to you guys are often extremely aggressive--to the point of causing audits in which the client can't substantiate their deductions. What do your tax preparers have to gain from these tactics?

No, we are commission based for the price of the return + a (flat) amount for each return + something else, like an amount based on years you've worked there or something. So we get extra per form, but we don't encourage fraud at all. I've never heard of someone faking information so someone else's return can go higher. We just try to claim what they've said. Many times clients make up businesses so they can capture earned income credit. Nothing you can do about that...

Is this useful?
profile
A reddit user wrote a review on Feb 2011
Do you ever log in to the Block Stars recognition program web site to recognize & appreciate colleagues / other associates ? Have you ever been recognized in this program?

I got the crap they give away when you've been there for so long but other than that I don't really care for any of the corporate pseudo-care culture.

Is this useful?
Work at H&R Block? Share your experience

The team at H&R Block

  • The founders of H&R Block are Henry Bloch, Richard Bloch and Kirk Simpson.
  • The key people at H&R Block are Jeffrey J. Jones II, Henry Bloch and Richard Bloch.
Key people
Jeffrey J. Jones II
Henry Bloch
Richard Bloch
Kirk Simpson

H&R Block rankings

H&R Block is ranked #18 on the Best Professional companies to work for in Missouri list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

H&R Block salaries

Average H&R Block salary
$43,028
yearly
$20.69 hourly
Updated March 14, 2024

Evaluate H&R Block's commitment to diversity and inclusion.

Zippia waving zebra

H&R Block diversity

9.7
Diversity score
We calculated H&R Block’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of H&R Block’s workforce.
H&R; Block diversity summary. Zippia estimates H&R; Block's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated H&R; Block's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of H&R; Block's workforce.
  • H&R; Block has 3,600 employees.
  • 75% of H&R; Block employees are women, while 25% are men.
  • The most common ethnicity at H&R; Block is White (61%).
  • 18% of H&R; Block employees are Hispanic or Latino.
  • 11% of H&R; Block employees are Black or African American.
  • The average employee at H&R; Block makes $43,028 per year.
  • H&R; Block employees are most likely to be members of the democratic party.
  • Employees at H&R; Block stay with the company for 4.0 years on average.

Do you work at H&R Block?

Is H&R Block's workforce diverse and inclusive?

Videos about working at H&R Block

H&R Block

H&R Block financial performance

9.6
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

H&R; Block currently has 3.5B in revenue. H&R; Block's most recent quarter produced 1.0b (q4'2023).

H&R Block annual revenue

$4B
$3B
$2B
$2B
$817M
$0
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024

Highest paying H&R Block competitors

Compare H&R; Block salaries to competitors, including Ladders, Econotax, and The Tax Man. Employees at Ladders earn the highest average yearly salary of $52,407. The salaries at Econotax average $51,384 per year, and the salaries at The Tax Man come in at $51,278 per year.
RankCompanyAverage salaryJobs
1$52,4070
2$51,3840
3$51,2780
4$49,8590
5$49,6040
6$48,2780
7$47,1520
8$44,4940
9$43,1170
10$40,9090
Show more

Are you an executive, HR leader, or brand manager at H&R Block?

Claiming and updating your company profile on Zippia is free and easy.

H&R Block FAQs

Have more questions? See all answers to common company questions.

Search for jobs

Most common locations at H&R Block

All cities

Most common jobs at H&R Block

Related companies

Most common jobs at H&R Block

Related company jobs

Cities with H&R Block jobs

    Updated March 14, 2024

    Zippia gives an in-depth look into the details of H&R Block, including salaries, political affiliations, employee data, and more, in order to inform job seekers about H&R Block. The employee data is based on information from people who have self-reported their past or current employments at H&R Block. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by H&R Block. The data presented on this page does not represent the view of H&R Block and its employees or that of Zippia.

    H&R Block may also be known as or be related to H & R Block, H&R Block, H&R Block Financial Advisors, H&R Block Inc, H&R Block, Inc. and HR Block.