Associate Team Leader
Hamilton, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
It would be even better if you also had...
* Experience supervising or managing people
* History of delivering outstanding customer experiences
What you'll bring to the team...
* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates
Your Expertise
* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#34642
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
Auto-ApplyAssociate Team Leader
Mansfield, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
It would be even better if you also had...
* Experience supervising or managing people
* History of delivering outstanding customer experiences
What you'll bring to the team...
* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates
Your Expertise
* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#34646
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
Auto-ApplySocial Media Intern
Remote
About USFounded in 2018, with employees across the world, The Block is the leading research, analysis, and news brand in the digital asset space. The Block's team spans 5 continents and 15+ time zones, covering the global cryptocurrency space 24/7. At The Block, we see digital assets as a ubiquitous part of the future. As this space continues to evolve, we view our role as the trusted moderator and authoritative voice for those who invest in, work with, make decisions about, or seek to understand digital assets. The Block delivers deep insight into how the emerging digital assets sector interacts with traditional finance, technology, governments, and markets. We reach hundreds of thousands of technologists, financial market participants, Fortune 500 professionals, global service providers, policymakers, and more through our main website, dedicated Research Portal, podcast, and events.
Why Join The BlockShape the narrative of crypto education, media, and research - not just follow it - Join a company that's respected in the space and has the audience, platform, and reach to move markets - Work remotely with a high-performance team that values ownership, speed, and clarity - Be part of a business that's expanding beyond media into SaaS, certification, and enterprise offerings - Competitive comp, equity, and benefits package The Block is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team across race, gender, identity, age, and background.About the Role
We are looking for a Social Media Intern to join our Brand & Media teamon a part-time basis (at least 20 hours per week). In this role, you will be responsible for growing and engaging our audience across key social platforms, amplifying editorial and video content, and building The Block's presence as a leading voice in crypto conversations.
This role is an excellent opportunity for a student or early-career professional interested in Social Media. You will work closely with the head of Brand & Media to support the day-to-day function of our Brand & Media team, with a particular focus on strategic planning, content creation, community interaction, analytics reporting, and real-time trend monitoring.
Responsibilities
Assist senior team members in designing and executing a cross-platform social strategy for The Block.
Help gather input from key stakeholders and contribute fresh ideas for campaigns.
Draft and share highlights from The Block's research and reporting to major media outlets under guidance.
Support efforts to showcase and promote in-house talent.
Help maintain the content calendar, ensuring upcoming releases and product announcements are accurately tracked.
Contribute to daily posting and community interactions to attract crypto-interested followers and boost engagement.
Repackage editorial, research, and video content into platform-specific formats (X/Twitter, LinkedIn, Instagram, YouTube, TikTok).
Collect and organize engagement metrics, preparing weekly or monthly recap data for the marketing team.
Track crypto news, memes, and sentiment to flag timely opportunities for posts.
Collaborate with writers and video producers to brainstorm social-friendly story formats.
Assist with giveaways, collaborations, and cross-promotions with crypto creators and brands.
Monitor comments and discussions for misinformation or sentiment changes, escalating issues to the team when needed.
Gain hands-on experience with Slack, Adobe Creative Suite, Figma, Megaphone, Twitter/X Analytics, YouTube Studio, ChatGPT, Trint, Epidemic Sounds, Dropbox, and Riverside.
What We're Looking For
Currently pursuing or recently completed a degree in Business, Marketing, Communications, Journalism or related field
Strong knowledge of the crypto space and its audiences (Twitter, Discord, Telegram culture).
Ability to craft engaging social posts: short captions, simple memes, and headline ideas for short-form videos.
Willingness to brainstorm fresh content formats and experiment with new platforms.
Clear written and verbal communication; able to adapt to a consistent brand voice with guidance.
Openness to feedback and eagerness to iterate quickly in a collaborative, remote team.
Familiarity with (or willingness to learn) social media analytics tools to track engagement and report performance metrics.
Comfort summarizing findings and proposing simple improvements.
Organized, proactive, and self-motivated in a fast-paced, fully remote environment.
Reliable in meeting deadlines while balancing multiple tasks.
What You'll Gain
Hands-on experience in designing and implementing a cross-platform social strategy, collaborating cross-functionally with editorial, research, and partnerships teams.
Direct mentorship from the head of Brand & Media
Exposure to the full Brand & Media lifecycle in a growing company.
Opportunity to develop organizational, communication, and process-management skills.
Potential to work full time after successful internship
Work location & Authorization
The Block does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. The Block also does not hire F-1's working on EAD for this position.Candidates must have the legal right to work in the US without sponsorship.
Working Hours & Time ZonesThis fully remote role is open to candidates in the US. You'll primarily collaborate with team members in the US and Europe. We promote async work but may require some overlap hours.
Equal Opportunity StatementThe Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.Pursuant to applicable pay transparency laws, we are disclosing the compensation range for this role. The actual salary may vary based on several factors, including job-related skills, experience, and location.
Auto-ApplyAssistant to the Front Desk Manager (Monday to Friday 8:45am- 2:45 pm)
Dayton, OH jobs
Job DescriptionSchedule and Commitment This is a part-time, seasonal role requiring consistent commitment during the tax season. Compensation: $18 to $20 Hourly The working hours are:
Schedule: Monday to Friday 8:45 to 2:45
Duration: Mid-December through April 16th
This is a high-impact support position essential to the daily function of our four office locations. You will work closely with the Front Desk Manager, serving as a critical hub for client communications and administrative tasks. This role requires exceptional organizational skills, a proactive attitude, and a commitment to detail.
Key Responsibilities
This role requires a blend of high-touch client service and diligent administrative coordination:
Client Service & Communication
Greets all clients with a friendly and professional demeanor.
Answer or make calls to clients to address their needs, complaints, or issues, ensuring they feel supported and valued.
Engage in conversation to share information about our services, products, and promotions, and make sales or recommendations as appropriate.
Take ownership in assisting, researching, resolving, or escalating customer issues, maintaining a professional and courteous demeanor.
Respond to client queries via phone, email, or chat in a timely and accurate way.
Engage in active listening with callers, confirming information and diffusing angry clients as needed.
Operational & Administrative Coordination
Work closely with the Front Desk Manager, assisting in handling and directing all incoming phone calls for all four locations.
Responsible for managing the appointment scheduler/calendar for all tax appointments, consultations, and drop-offs across all locations.
Monitor office flow and client activity, taking initiative to answer phones or assist with check distribution when Preparers are occupied.
Assist with opening and closing procedures of the main office daily.
Maintain and track the status of tax returns currently being processed, keeping accurate records and file notes.
Diligently and accurately document customer records and cases using internal software and databases.
Utilize multiple tools, knowledgebase, and communication skills to effectively research and provide accurate client information.
Assist in maintaining a clean and inviting workplace, which may include light tidying and cleaning duties.
Internal Team Assistance
Communicate priorities to tax preparers as directed by the Front Desk Manager, ensuring a steady workflow of returns.
Clearly communicate with preparers regarding outstanding items, notes, and documentation required to complete a return.
What You'll Need to Succeed (Qualifications)
We are looking for a highly capable coordinator ready to thrive in a busy, high-volume environment.
Proven experience in a high-volume administrative, front desk, or coordinator role, preferably in a professional office environment.
Exceptional phone etiquette, strong communication, and robust customer service skills.
Strong proficiency in scheduling software and basic office applications.
Ability to multitask effectively and manage competing priorities across multiple locations with excellent attention to detail.
A proactive and solutions-oriented approach to problem-solving.
Must be dependable and punctual to ensure operational coverage.
Seasonal Tax Office Trainer
Greenville, OH jobs
Benefits:
Employee discounts
Flexible schedule
Training & development
Seasonal Tax Office Trainer Are you an experienced tax professional with a passion for teaching? We're looking for a knowledgeable and detail-oriented Seasonal Tax Office Trainer to prepare our team for the upcoming tax season. About the Role:
As a Seasonal Tax Office Trainer, you will play a crucial role in ensuring our tax preparers are well-equipped with the latest knowledge of tax laws and software. You will be responsible for creating and delivering training programs that cover federal and state tax returns for both individual and business clients. The ideal candidate will be highly skilled, organized, and have exceptional communication skills to effectively train a diverse group of seasonal tax professionals. Key Responsibilities:
Develop and implement engaging training materials and workshops for seasonal tax preparers.
Provide comprehensive instruction on tax laws, regulations, and industry best practices.
Train new and returning employees on our tax preparation software and internal procedures.
Offer guidance and mentorship to new trainees, ensuring they have the confidence to succeed.
Conduct assessments to measure trainee progress and provide constructive feedback.
Collaborate with management to identify training needs and improve the overall training process.
Stay up-to-date with federal and state tax law changes and incorporate updates into training.
Qualifications:
Experience: A minimum of 2-3 years of recent, paid experience filing federal and state 1040 tax returns using professional software.
Credentials: Active Preparer Tax Identification Number (PTIN), Enrolled Agent (EA) or Certified Public Accountant (CPA) credentials are a plus.
Technical Skills: Proficiency with professional tax preparation software and Microsoft Office Suite.
Soft Skills: Excellent communication, public speaking, and interpersonal skills. Must have a keen eye for detail and strong problem-solving abilities.
Availability: Must be available to work a consistent schedule during the peak tax season (typically January through mid-April), with flexible hours to accommodate training needs.
Must be able to travel daily to various office locations within a 100 mile radius.
Benefits:
Employee discounts
Part time and full time postions available
Flexible schedule.
The chance to build your professional network.
Access to advanced tax software and resources.
Compensation: $13.00 - $16.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Auto-ApplyStudio Coach Support - Carson City, NV
Remote
WeightWatchers is a global digital health company.
We are the #1 doctor-recommended - and most clinically studied - behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives.
As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.
WeightWatchers has embraced technology, with our mobile app now the primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater.
Who we are
Our Field Team is comprised of Coaches and Guides who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes
What you will do
Here's a quick snapshot of what you can expect:
Deliver an exceptional studio experience by creating a welcoming environment for members including: check-ins, enrolling and processing members in the system.
Build strong connections in the community by seeking opportunities to build on-brand partnerships, attract new members, and create brand awareness while representing WW at internal and external community events.
Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.
Ensure guidelines are followed for each workshop and maintenance of the studio, including stocking shelves with products.
Who you are
Here's what you need to bring to the table:
Passionate about wellness and either a current WW member or excited to become one
Excellent at active listening to be able to provide our members with assistance.
Social media savvy or content creator
Able to travel to our workshop locations within the territory
Interested in a flexible, part-time schedule
At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We encourage our employees to come into the office 1-2 days/week.
It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.
Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.
Auto-ApplyEntry-Level Tax Preparer
Akron, OH jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!
If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training.
No matter your work background or experience level, we welcome you to apply!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Passion for providing extraordinary customer service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced work environment
Basic computer skills
Willingness to learn
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Opportunities for advancement within the organization
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Multi-Unit Team Leader
Marion, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#14514
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
Auto-ApplySeasonal Tax Office Trainer
Troy, OH jobs
Benefits:
Employee discounts
Flexible schedule
Training & development
Seasonal Tax Office Trainer Are you an experienced tax professional with a passion for teaching? We're looking for a knowledgeable and detail-oriented Seasonal Tax Office Trainer to prepare our team for the upcoming tax season. About the Role:
As a Seasonal Tax Office Trainer, you will play a crucial role in ensuring our tax preparers are well-equipped with the latest knowledge of tax laws and software. You will be responsible for creating and delivering training programs that cover federal and state tax returns for both individual and business clients. The ideal candidate will be highly skilled, organized, and have exceptional communication skills to effectively train a diverse group of seasonal tax professionals.Key Responsibilities:
Develop and implement engaging training materials and workshops for seasonal tax preparers.
Provide comprehensive instruction on tax laws, regulations, and industry best practices.
Train new and returning employees on our tax preparation software and internal procedures.
Offer guidance and mentorship to new trainees, ensuring they have the confidence to succeed.
Conduct assessments to measure trainee progress and provide constructive feedback.
Collaborate with management to identify training needs and improve the overall training process.
Stay up-to-date with federal and state tax law changes and incorporate updates into training.
Qualifications:
Experience: A minimum of 2-3 years of recent, paid experience filing federal and state 1040 tax returns using professional software.
Credentials: Active Preparer Tax Identification Number (PTIN), Enrolled Agent (EA) or Certified Public Accountant (CPA) credentials are a plus.
Technical Skills: Proficiency with professional tax preparation software and Microsoft Office Suite.
Soft Skills: Excellent communication, public speaking, and interpersonal skills. Must have a keen eye for detail and strong problem-solving abilities.
Availability: Must be available to work a consistent schedule during the peak tax season (typically January through mid-April), with flexible hours to accommodate training needs.
Must be able to travel daily to various office locations within a 100 mile radius.
Benefits:
Employee discounts
Part time and full time postions available
Flexible schedule.
The chance to build your professional network.
Access to advanced tax software and resources.
Compensation: $13.00 - $16.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Auto-ApplyEntry-Level Tax Preparer
Lima, OH jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!
If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training.
No matter your work background or experience level, we welcome you to apply!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Passion for providing extraordinary customer service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced work environment
Basic computer skills
Willingness to learn
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Opportunities for advancement within the organization
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Multi-Unit Team Leader
Ironton, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#46341
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
Auto-ApplyEntry-Level Tax Preparer
Cincinnati, OH jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!
If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training.
No matter your work background or experience level, we welcome you to apply!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Passion for providing extraordinary customer service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced work environment
Basic computer skills
Willingness to learn
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Opportunities for advancement within the organization
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Associate Team Leader
Akron, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
It would be even better if you also had...
* Experience supervising or managing people
* History of delivering outstanding customer experiences
What you'll bring to the team...
* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates
Your Expertise
* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#34637
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
Auto-ApplyBA Multi-Unit Team Leader 3
Centerville, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#14425
As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.
Auto-ApplyPart Time Entry Level Tax Preparer 5:00pm to 8:30 pm
Dayton, OH jobs
Job DescriptionPart Time Entry Level Tax Preparer 5:00pm to 8:30 pm Hello There! We'd love to invite you to apply for a position with our family owned Jackson Hewitt Tax Service. We operates 5 locations here in the Dayton area, we also have the highest google ranking in client satisfaction! Our office offers a fun flexible work environment and paid training.
This is a seasonal position (December to Mid-April).
Wanna learn more?
Scroll down, take a peek at what this position entails and if you think you might be a good fit then apply! I'll reach out to you as soon as I can. Thank you for your interest in our Jackson Hewitt Tax Services!
Sincerely,
Charrisa Rand
Franchisee Owner
Charrisa (Owner) and Mike (Accountant) chatting about taxes
Our Seasoned Tax Pros- Nan, April and Nita
Our Kettering Location
Are you:
Looking to learn a new career and break into the tax industry?
Someone who has gaps in their work history or is looking to boost their skills and resume?
Someone who has been out of the workforce over the last year while at home with family?
New to the workforce or with limited experience/education, but a willingness to learn?
Retired and want to continue to make an impact?
Someone without a college diploma? No problem!
A Veteran or military personnel transitioning from the service?
Part of a military family that moves often with deployments?
A recent college graduate or current college student?
A stay-at-home parent who needs a flexible work schedule?
A gig worker or looking to add a second income?
Bilingual? Bilingual candidates are highly encouraged to apply!
What youll do here:
As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
Conduct face-to-face tax interviews with clients.
Prepare complete and accurate tax returns.
Generate business growth, increase client retention, and offer additional products and services.
Provide clients with IRS audit support.
Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Collection and processing of clients payments while ensuring timely deposits.
Marketing and business generation efforts.
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
Answer client calls via our national call center routing system.
Answer questions and provide future tax planning to clients.
Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
Support office priorities through teamwork and collaboration.
Skills youll bring for success:
Passion for providing extraordinary customer service.
Excellent communication and interpersonal skills.
Experience working in a fast-paced environment.
Basic knowledge of computer functions and math.
Sales and/or marketing experience.
Experience in accounting, finance, retail, bookkeeping, or tax preferred.
Bachelors degree in Accounting or related field a plus!
PTIN Certification: Yes
Multi-Unit Team Leader
Mansfield, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#40705
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
Auto-ApplyEntry-Level Tax Preparer
Findlay, OH jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!
If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training.
No matter your work background or experience level, we welcome you to apply!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Passion for providing extraordinary customer service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced work environment
Basic computer skills
Willingness to learn
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Opportunities for advancement within the organization
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Associate Team Leader
Hillsboro, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
It would be even better if you also had...
* Experience supervising or managing people
* History of delivering outstanding customer experiences
What you'll bring to the team...
* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates
Your Expertise
* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#17723
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
Auto-ApplyEntry-Level Tax Preparer
Centerville, OH jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today!
If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training.
No matter your work background or experience level, we welcome you to apply!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Passion for providing extraordinary customer service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced work environment
Basic computer skills
Willingness to learn
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Opportunities for advancement within the organization
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Multi-Unit Team Leader
Mansfield, OH jobs
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#34646
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
Auto-Apply