H&R Block reviews

They hire nice peop!e and I enjoy my co workers

work is primarily seasonal and in my area the tax preparers are expected to not only prepare the taxes but to answer phones, take payments, clean the bathrooms, vacuum the office as well as take continuing yearly continuing education to maintain Federal and state licences and do this for a base pay under what local fast food workers get and in theory there is a bonus but a co-worker who has worked for Block for 25 years who now has more clients than she had 10 years ago and the returns are more expensive, so she generates more money for the company, recently came across her W-2 from 10 years ago and she made made more money then working less hours and with fewer clients. The only benefit recent hires actually get is minimal sick leave, but no one in management that I have contacted knows how to submit it. The upper level management is paid extremely well and they get very good benefits, I have been told. But it does not filter down. We are not even provided with a break room with a sink in my office.

I do get any. They even stopped providing coffee for staff and cluents.

I had one great manager who really cared about everyone. The rest only care about their bottom line

Try treating employees like respected members of company rather than disposable low cost machines

I never "prepare! People take me as I am. I am good with clients and co-workers, knowledgable, honest and hard working. I work at Block despite drawbacks to get out of the house and my best friend works in my office. I like a little extra money, but could live without this job

Not sure about the industry average, but as I said I would get more at any fast food restaurant

Never cared about that people are who they are. Color origin and first language are not important only who a person is inside. Some years my office is all one color sometimes one gender sometimes a mixture. I just do not want to work with lazy or dishonest people the rest is decoration for the soul

I like solving problems and helping people. So if someone comes in and thinks they owe a lot of money but I get them a refund or I can help them otherwise I am thrilled

Perfect life & work balance

Seasonal

Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement. Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions. Serve as point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals. Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules and ensure accurate timekeeping and overtime management. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns. Prepare tax returns, as required. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

Great co-workers on a local level. Very dedicated, caring people who are wiling to help each other. Also some great office managers and district managers on the local level.

Same theme as many corporations today--corporate does not really care about the employees who are responsible for producing revenue and interfacing with clients. Block talks about valuing tax professionals; yet the tax preparers are squeezed every year. Two great examples---first take a look online at salaries for Block. District General Managers average roughly $120K per year and do not do taxes. Tax professionals with 2-3 years of experience make $14-$15 per hour during tax season (January-April) and are paid $10 per hour to work limited hours the other 8 months. All Block tax professionals are required to take 8 weeks per year off without pay. All Block tax professionals are required to complete a minimum of 19 hours of continuing education per year. It must be completed on your own time without pay, and Block even charges their tax professionals $35 per year to access the continuing education system.

You can file your own taxes for free.

No, we are commission based for the price of the return + a (flat) amount for each return + something else, like an amount based on years you've worked there or something. So we get extra per form, but we don't encourage fraud at all. I've never heard of someone faking information so someone else's return can go higher. We just try to claim what they've said. Many times clients make up businesses so they can capture earned income credit. Nothing you can do about that...

This is a place where possibilities are endless

Its all good

The town hall meetings

They are available to giive you the tools to succeed

Have more opportunities to collaborate with others

I practiced by asking and answering questions with a friend of mine

H&R Block’s. Pay is higher than industry average

Representation of diverse demographics is important because it allows different perspectives to be expressed

Knowing that we help millions of Americans whether its individuals or businesses, we help them navigate the maze called taxes and help the clients place themselves in the best position for the future

I thought the training was robust and easily accessible remotely.

The needed staffing is lacking due to seasonal commitment.

Helping people get their tax returns completed and understand the process.

Their training and flexibility

You can utilize your skills anywhere in the Financial field

Free tax filing and bonuses

He was very kind and professional

I wore a suit and I went with a great attitude

NA

Helping people in anyway Keeping my work area clean and organized Offer other services

This is a place where possibilities are endless

Its all good

The town hall meetings

They are available to giive you the tools to succeed

Have more opportunities to collaborate with others

I practiced by asking and answering questions with a friend of mine

H&R Block’s. Pay is higher than industry average

Representation of diverse demographics is important because it allows different perspectives to be expressed

Knowing that we help millions of Americans whether its individuals or businesses, we help them navigate the maze called taxes and help the clients place themselves in the best position for the future

Fast paced, co-workers were team players, valued service

Not full-time annual job

Lots of overtime during the tax season

Healthy work environment, fast past and great co workers

N/A

Filing taxes with employee discount

I love helping people.

Nothing that I don’t like about it.

Working at on my own. Not being micromanaged

Great co-workers on a local level. Very dedicated, caring people who are wiling to help each other. Also some great office managers and district managers on the local level.

Same theme as many corporations today--corporate does not really care about the employees who are responsible for producing revenue and interfacing with clients. Block talks about valuing tax professionals; yet the tax preparers are squeezed every year. Two great examples---first take a look online at salaries for Block. District General Managers average roughly $120K per year and do not do taxes. Tax professionals with 2-3 years of experience make $14-$15 per hour during tax season (January-April) and are paid $10 per hour to work limited hours the other 8 months. All Block tax professionals are required to take 8 weeks per year off without pay. All Block tax professionals are required to complete a minimum of 19 hours of continuing education per year. It must be completed on your own time without pay, and Block even charges their tax professionals $35 per year to access the continuing education system.

You can file your own taxes for free.

Your co-workers are like family.

They are forcing us to work through the Coronavirus without proper cleaning supplies.

Pick your own schedule.

Great co workers.

Don't care about our clients. This season was all about the money. Forcing us to charge $50.00 to all Uber drivers just to give them advice.

We're seasonal they don't offer anyrhing.

Good working environment with talented people in expertise.

N/A

Free classes to continuously grow to level up to higher returns

You can demonstrate your enthusiasm for teamwork and fast-paced environments in many different ways.

The experience of working with high qualified tax professionals!

Great management. Promoting feedback between co-workers. Flexible.

Working on Sundays but it wasn’t bad. I would just prefer not to personally.

My coworkers are friendly and the 401(k) match is nice. Lots of opportunities to learn new things. Free tax return preparation.

Not much room for growth. Their seasonal employment model means you aren't valued as a full-time employee. Pay is low and benefits offered are not very good.

Free tax return preparation each year.

Thanks that's the answer I was looking for!

I've had to do 5 years of back taxes once. Never more, though, I know colleagues who have had to do more.

No, we are commission based for the price of the return + a (flat) amount for each return + something else, like an amount based on years you've worked there or something. So we get extra per form, but we don't encourage fraud at all. I've never heard of someone faking information so someone else's return can go higher. We just try to claim what they've said. Many times clients make up businesses so they can capture earned income credit. Nothing you can do about that...

I got the crap they give away when you've been there for so long but other than that I don't really care for any of the corporate pseudo-care culture.