Server jobs at Halekulani Hotel - 353 jobs

As an integral part of a team, the Banquet Server is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service to serving the guests in a professional manner; performs all the necessary operational duties. ESSENTIAL FUNCTIONS Greet and acknowledge all arriving/departing guests. Know the location of the Banquet Facilities; Function rooms; storage; and kitchen areas. Read and understand the information on the Banquet Event Orders; food and beverage menus; types of service and set ups. Set up function rooms according to the information provided on the Banquet Event Orders. linen and skirt tables. Set silverware; glassware; and china. Other duties setting up candles; table numbers; center sets (sugar bowls; creamers; salt and pepper shakers). Assist guests with setting the centerpieces and favors. Understand the various sequence of service above. rolls always wearing gloves; filling butter bowls; filling creamers; chilling down wines; and champagne etc. Lining oval trays and tray jacks. Prepare a back up inventory of silverware; glassware; and china. Brew coffee, decaf, hot and iced tea. Set up individuals waithelp stations with the appropriate supplies as dictated by the function and Banquet Captains. Set up empty laundry bin and bag separate dirty table linen; service cloths; and linen napkins. Return all silver; glass; and china back to the Stewarding Department. Keep all shelves, cabinet areas clean and presentable. Check stations and other function areas for lost and forgotten items. Perform all other duties as may be required or assigned. SUPERVISORY REQUIREMENTS Reports To: Banquet Manager; Lead Banquet Captain / Relief Banquet Manager; Banquet Senior Captain; Banquet Captain Supervises: None EDUCATION/EXPERIENCE Minimum 1 year prior experience as a Banquet Server experience preferred. High school diploma or equivalent vocational training certificate, prior restaurant service and guest relations experience preferred. LICENSES/CERTIFICATIONS Liquor Commission Card and certification from alcohol awareness program required to serve alcoholic beverages. Certification of previous training in liquor, wine and food service preferred. KNOWLEDGE, SKILLS, & ABILITIES Ability to anticipate guest needs; respond promptly and acknowledge all guests. Ensure familiarity with all hotel services/features to respond to guest inquiries accurately. Must be highly organized, detail-oriented and have the ability to multi-task. Ability to maintain positive guest relations at all times. Available to work on Holidays; Special Days like Mother's Day; Easter; and be able to work on weekends and double shifts as the business volume may require PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to move tables and chairs in dining room. Ability to lift and carry Banquet oval trays with food courses weighing up to 30 lbs. Ability to stand/walk for up to 8 hours throughout work shift. Maintain stationary position for up to 8 hours throughout work shift. Ability to stand; walk; use the hands to fingers; to handle and feel objects; or controls; talk and hear. Frequently required to reach with arms or hands; occasionally required to sit; climb; or balance; stoop; kneel; crouch; crawl; taste or smell. Specific vision abilities required by this job include close vision; color vision; peripheral vision; depth & distance vision; and the ability to adjust focus. WORK ENVIRONMENT Outdoor, non-air conditioned restaurant environment. Exposure to hot, humid weather conditions. Variable noise levels.

Pay Range: $27.03-$33.79/hourly compensation will require flexibility to work in other hotel F&B outlets as necessary. Basic Job Function:To check tables, assist waithelp with service if necessary, help bus and set tables; greets and seats guests and issues menus; may sell and package bakery items; is responsbilie for proper and accurate issuing, pricing, recording and receipt of payment for food and beverage chits in a friendly and courteous manner; settlement of checks; tallies and turns in daily receipts; prepares meal recap reports; and is responsible for a bank. Essential Functions: * Meets and greets guests as they arrive, offers choice of seating, then escorts them to their table and presents menu. At the end of the meal, bids a warm farewell to all guests, thanks them, asks them to return to the restaurant. * Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment (i.e. cash, credit card or house charge). * Reads, maintains and makes daily entries in the log book to coordinate communication between shifts and management. * Receives, records and makes any necessary arrangements for reservations and special functions in the restaurant. Memorizes the daily station assignments and the names of staff members. * Ascertains guest satisfaction. In the event of dissatisfaction, refers the incident to the manager. * Complies with accounting guideline regarding receipt of payments, checks total verification, tip disbursement, cash drawer and house bank management. * Balances house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. * Maintains knowledge of food items offered on a daily basis and accurately communicates same to guests upon request. Additional Duties and Responsibilities: * Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department. * Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. * Respond to guest questions. Provide guest assistance, direction and information as requested when working in public areas. * Maintains an open line of communication between guests, management and line employees. * Carry coffee and/or tea pots throughout outlet, refilling guests' cups as requested. * Sorting and racking glassware, chinaware and utensils. * Performs any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards. * Busses and resets tables as necessary; assists Waithelp in providing service to guests. Assists in cocktail order taking when necessary. * Performs a variety of other duties as assigned. Position Requirements Education/Training Requirements: * High School Diploma or General Education Diploma required. * One (1) to two (2) years of college preferred. * Honolulu Liquor Commission Card (gray) required Experience/Skill Requirements: * One year (1) previous experience in cash handling required. * Prior hospitality and restaurant experience preferred. Full-Time/Part-Time On-Call Shift Rotating Days and Nights Position Hosthelp Number of Openings 2 Exempt/Non-Exempt Non-Exempt Req Number ALA-26-00002 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.

Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager and or Manager-on-Duty 4. The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Approach each guest with a smile and a friendly “Aloha!” Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha. 5. Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Complete knowledge of Cheeseburger Restaurant's food and beverage preparation. Ability to sell alcohol and food items as needed. Able to efficiently take all orders using the hand-held computer device. Able to interact with guests in a friendly/fast manner with Aloha. Able to accept different types of payment and make change accurately. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Clear and reset tables. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Approach each table as soon as you can. If you cannot get to a table in a timely manner, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Successfully complete the Micros training program required by the Company. Memorize all table numbers. Suggestive selling works-up-sell! Your guests are here to buy, not browse. A salesperson will always make more tips than an “order-taker”. In order to be an effective sales person, you must know all of the food and beverage products available. It never looks good when a guest asks you about a specific item, and you don't know the first thing about it. Questions like “how is it cooked”, “is it mild or spicy”, or portion size are common-know the answers. If you don't know, find someone who does, and relay the information to your guest. Up-sell alcohol. Ask the guest if they would prefer a particular brand-of rum for example, in their Mai Tai or Trouble in Waikiki. Drinks from the bar will always be carried on a tray, even one bottle of beer. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster. Card guests who appear to be under 30-no I.D.-no service. If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Do not hesitate to assist and/or perform the duties of the busser. Never walk through the dining room with empty hands. If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur. Warn guests of hot plates or beverages when serving. Always use “please” and “thank you” in the kitchen. Notify a manager immediately if you feel a guest might be intoxicated. Present the check in a check presenter, bid your guests farewell, and remind them that they pay the cashier. If you have the time, you may offer to take the check up for them. Know which forms of payment we accept. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual. Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by your supervisor and or manager-on-duty. Other duties as assigned. 6. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. 7. REQUIRED Knowledge and Skillsets: a) Special Skills or knowledge necessary for this position. 1. Basic mathematical skills. 2. Basic reading and writing skills. 3. Must be able to make correct change. 4. Basic computer skills. 5. Excellent communication skills. 6. Multi-task oriented. 7. Knowledge of workplace safety procedures 8. Must be able to suggestively sell food and beverage items. b) Licenses, certifications or registrations required for the position: 1. State applicable health and/or alcohol compliance card. c) Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and ackno

Casual/On-call Host/Hostess for Private Country ClubAre you an experienced Host/Hostess looking to get away from Honolulu's busy traffic, the thought of paying, or looking for parking just to start your workday?Well nestled deep in the "Beautiful surroundings of the Nuuanu Valley", the serenity of it all calls out to the experienced "Host/Hostess". Come join us at Oahu Country Club. Not only is there free employee parking but also free employee lunch meal on your scheduled workdays just to name a few pluses added benefits. Local candidates strongly preferred, candidates must be available for an in-person interview. We are a non-tipping club. Here at Oahu Country Club, we are looking for a Host/Hostess with an open availability including mornings, nights, and weekends whose primarily responsible will include: Greeting and meeting members at the entrance of the outlet. Graciously welcomes members with a smile and makes engaging eye contact with all members who enter the clubhouse. Operates all reservation functions on our reservations system. Assist and escorts members into the dining area and properly seat members. Present open menus to members at the table. Acknowledge all members/guests, make good eye contact, smile and state - “Please enjoy your lunch or dinner”. Maintains organization and cleanliness of the podium area. Changes out menus when needed. Assists with changing out menus. Straighten all chairs to ensure the dining area is uniform. Engage with members, fellow associates, and leadership through eye contact, smile, appropriate, professional greeting, and conversation. Great Benefits for Eligible employees include: 401(k) savings plan with a generous company match Employee meals prepared daily. Complimentary golf on our beautiful valley golf course on designated days. With much, much more!

Casual/On-call Host/Hostess for Private Country Club Are you an experienced Host/Hostess looking to get away from Honolulu's busy traffic, the thought of paying, or looking for parking just to start your workday? Well nestled deep in the "Beautiful surroundings of the Nuuanu Valley", the serenity of it all calls out to the experienced "Host/Hostess". Come join us at Oahu Country Club. Not only is there free employee parking but also free employee lunch meal on your scheduled workdays just to name a few pluses added benefits. Local candidates strongly preferred, candidates must be available for an in-person interview. We are a non-tipping club. Here at Oahu Country Club, we are looking for a Host/Hostess with an open availability including mornings, nights, and weekends whose primarily responsible will include: Greeting and meeting members at the entrance of the outlet. Graciously welcomes members with a smile and makes engaging eye contact with all members who enter the clubhouse. Operates all reservation functions on our reservations system. Assist and escorts members into the dining area and properly seat members. Present open menus to members at the table. Acknowledge all members/guests, make good eye contact, smile and state - “Please enjoy your lunch or dinner”. Maintains organization and cleanliness of the podium area. Changes out menus when needed. Assists with changing out menus. Straighten all chairs to ensure the dining area is uniform. Engage with members, fellow associates, and leadership through eye contact, smile, appropriate, professional greeting, and conversation. Great Benefits for Eligible employees include: 401(k) savings plan with a generous company match Employee meals prepared daily. Complimentary golf on our beautiful valley golf course on designated days. With much, much more!

Job DescriptionCasual/On-call Host/Hostess for Private Country Club Are you an experienced Host/Hostess looking to get away from Honolulu's busy traffic, the thought of paying, or looking for parking just to start your workday? Well nestled deep in the "Beautiful surroundings of the Nuuanu Valley", the serenity of it all calls out to the experienced "Host/Hostess". Come join us at Oahu Country Club. Not only is there free employee parking but also free employee lunch meal on your scheduled workdays just to name a few pluses added benefits. Local candidates strongly preferred, candidates must be available for an in-person interview. We are a non-tipping club. Here at Oahu Country Club, we are looking for a Host/Hostess with an open availability including mornings, nights, and weekends whose primarily responsible will include: Greeting and meeting members at the entrance of the outlet. Graciously welcomes members with a smile and makes engaging eye contact with all members who enter the clubhouse. Operates all reservation functions on our reservations system. Assist and escorts members into the dining area and properly seat members. Present open menus to members at the table. Acknowledge all members/guests, make good eye contact, smile and state - “Please enjoy your lunch or dinner”. Maintains organization and cleanliness of the podium area. Changes out menus when needed. Assists with changing out menus. Straighten all chairs to ensure the dining area is uniform. Engage with members, fellow associates, and leadership through eye contact, smile, appropriate, professional greeting, and conversation. Great Benefits for Eligible employees include: 401(k) savings plan with a generous company match Employee meals prepared daily. Complimentary golf on our beautiful valley golf course on designated days. With much, much more!

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $23.58 hourly. The Host is the guest's first impression of our flagship, fine dining restaurant, CanoeHouse. This person holds a very important role as they set the tone, pace and vibe for the room with a warm greeting, eye contact and aloha. Proper, accurate and kind escorting is critical along with managing reservations, server stations and timing patterns of our guests. This person has a complete working knowledge of the menu and menu ingredients. The successful candidate will work in a face paced and high volume work environment and provide consistent luxury guest experience. Previous Host/Hostess experience in a luxury hotel environment preferred. This is a casual position. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities. High school graduate preferred. Previous related experience preferred. Must obtain a Tuberculosis clearance. CPR and/or first aid certifications preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

A Dining Room Server at Merriman's must be an experienced, passionate and dedicated guest experience ambassador. We look at the Dining Room Server position as the pinnacle of our service team. You are required to have extensive knowledge of menu, wine and fine dining steps of service. A Dining Room Server at Merriman's must be able to consistently fulfill our goal of being the Best Guest Experience Company in the World by making connections and providing exceptional service every night. We are built on a foundation of local food products and extensive knowledge of the products, farms and farmers is essential. We are a fast-paced restaurant that strives to deliver the finest in food, beverage and service of the highest standards. A Dining Room Server is responsible for serving food and/or beverages to guests in the restaurant's continuing effort to deliver outstanding guest service and financial profitability. Essential Functions As a Dining Room Server, you would be responsible for serving food and/or beverages to guests in the restaurant's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure extensive knowledge of food, menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Side work duties; upkeep of the restaurant Additional duties as necessary and assigned. Job Requirements Passion for food, wine, beverage and our restaurant concept Extensive knowledge of local products such as produce and seafood, farms, and farmers Ability to present and converse the menu, restaurant concept, and memorize daily specials in an eloquent manor as well as delivering the highest standards of service in a busy and fast paced environment while demonstrating compassion and creating exceptional customer relations Basic knowledge of common food allergies such as celiac Extensive knowledge of wine, cocktails, and beverage including grape varietals, wine regions of the world, and wine and food paring Total commitment to our Vision Statement, “Being the Greatest Guest Experience in the World” Ability to effectively use the reservation system by recognizing, using guest names, and handling all special requests Learn and memorize all table numbers and seat positions Minimum of 1-year experience as a server in a full-service restaurant Must maintain a professional and positive demeanor in all situations with high character standards with the ability to resolve guest complaints Physical Requirements Ability to continuously walk and or stand, move up and down multiple flights of stairs and transport items (such as glassware, and dishes, beverages) weighing up to 40 lbs. continuously, and also lift items above the shoulders throughout the duration of a possible 8-hour shift on a regular basis Able to work in all inclement weather such as in the sun, wind and or rain Willingness to maintain a neat, clean and well-groomed appearance (specific standards available)

Employment Status: Part-Time, Non-Exempt Job Summary: Under the general direction of the Café Manager, the server provides friendly, efficient, and professional service at the Honolulu Museum of Art café. The Honolulu Museum of Art: Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day. To learn more about HoMA, please visit our website. Minimum Qualifications: High school diploma or equivalent. 2 to 3 years of prior experience serving customers in a restaurant and/or catering environment. Demonstrates broad knowledge of table service etiquette and food safety practices. Passionate about delivering exceptional customer experiences with a strong enthusiasm for food and beverage. Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through. Ability to apply common sense and judgement towards the daily functions and environment of the restaurant. Possesses excellent customer service skills, maintaining composure and a positive attitude under stress or customer demands. Ability to keep up with the pace of the kitchen, other staff, and customers. Ability to work within and support a diverse community of visitors, artists, and employees. Desired Qualifications: ServSafe or ANSI Food Handler certificate Working knowledge of digital point of sale systems, various cooking techniques, food safety practices, and table service etiquette. Essential Duties: Greets customers in a courteous, respectful, and welcoming manner as they are seated at a table, promotes daily specials, takes orders, and serves all food and beverages. Buss tables, cleans and sanitizes tables and chairs and resets for the next customer. Works with fellow Café staff to set up in the morning, perform regular deep cleaning of the dining area, and complete closing clean-up duties at the end of each shift. Prepares guests' beverages and desserts. Obtains and maintains a valid Liquor Server Certification (Liquor Server Card) issued by the Honolulu Liquor Commission. Ensures overall guest satisfaction. As necessary, serves as cashier, bartender, or catering staff in Café, coffee bar, and/or for special functions. Additional duties as assigned. Other duties as assigned. Compensation The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is $16.00 per hour, and this is a tipped position . Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. For PT employees, our benefits include: 20 hours of sick leave accrued per year, with a maximum bank of 55 hours Shop, Museum Café, and Art School discounts Onsite parking provided Working Conditions and Atmosphere: Lunch shifts Wednesday through Sunday, 10:00 a.m. - 4:00 p.m. Evening shifts Friday, 4:00 p.m. - 9:00 p.m., Thursday and Saturday evenings on occasion Catering and event shifts as necessary Must be available for three to four shifts per week, one of those must be an evening shift. Event scheduling will be done in advance per server availability. The HoMA Café is an indoor and outdoor space. The server will primarily work outside in the covered dining room through various weather conditions. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals. Employee must be able to walk, stand, use stairs and climb a ladder, bend, stoop, kneel and crouch. Must be able to use arms, hands, and fingers to hold utensils and use sharp knives. Must be able to pick up, hold, carry, and lift overhead up to 50 pounds. Must be able to reach outward and overhead. Noise level is usually normal to occasionally loud; employee must have the ability to hear, listen and speak clearly, read, and comprehend instructions, short correspondence, and memos. The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. Diversity, Equity, Accessibility, and Inclusivity: HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community. Equal Employment Opportunity: HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law. The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $18.20 hourly. The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. As our Beach Club Server, your responsibilities include: Greet guests warmly and provide a welcoming atmosphere at the beach club Taking and delivering food and beverage orders accurately and efficiently Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens Recommending food and beverage pairings to enhance the guest experience Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs Assisting guests in finding their preferred seating locations on the beach or in the club area Delivering special amenities or surprise treats to create memorable experiences for guests Maintaining a clean and organized beach area, including proper disposal of trash and used items Monitoring guest safety and reporting any concerns to the appropriate supervisor Processing payments accurately and handling cash and credit transactions Collaborating with kitchen staff and bartenders to ensure timely and quality service Adhering to all food safety and hygiene standards Responding promptly to guest requests and resolving any issues or complaints Participating in team meetings and training sessions to improve service quality Promoting beach club events and activities to increase guest participation and satisfaction Qualifications Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School education preferred Experience: One year of public contact experience. Other: Ability to obtain tuberculosis clearance. CPR Certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $18.20 hourly. The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. As our Beach Club Server, your responsibilities include: Greet guests warmly and provide a welcoming atmosphere at the beach club Taking and delivering food and beverage orders accurately and efficiently Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens Recommending food and beverage pairings to enhance the guest experience Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs Assisting guests in finding their preferred seating locations on the beach or in the club area Delivering special amenities or surprise treats to create memorable experiences for guests Maintaining a clean and organized beach area, including proper disposal of trash and used items Monitoring guest safety and reporting any concerns to the appropriate supervisor Processing payments accurately and handling cash and credit transactions Collaborating with kitchen staff and bartenders to ensure timely and quality service Adhering to all food safety and hygiene standards Responding promptly to guest requests and resolving any issues or complaints Participating in team meetings and training sessions to improve service quality Promoting beach club events and activities to increase guest participation and satisfaction Qualifications Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School education preferred Experience: One year of public contact experience. Other: Ability to obtain tuberculosis clearance. CPR Certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! All applicants must be at least 18 years of age to qualify for a position. WHAT OUR LANE SERVERS DO Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you're team-oriented and great with people, you'll be perfect for this role. A LANE SERVER'S DAY-TO-DAY Take, deliver, and close out food and beverage orders Learn our menu, promotions, and specials and relay them to our guests Check back with guests routinely Assist guests with all questions, requests, and issue resolution Help keep the center clean Set up, stock, and organize your assigned work area Recommend/upsell the center experience WHAT IT TAKES 2 Years of related experience HS Diploma (Optional) Exceptional interpersonal skills A commitment to great guest service Must meet the minimum age required by state law to serve alcohol PERKS (MORE REASONS YOU'LL LOVE YOUR JOB) Free Bowling! $1 Arcade Play 20% off Events 50% off Food & Beverages WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $14.75 per hour plus tips. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. The Back Servers keep our HaLani restaurant running smoothly by ensuring that the restaurant is clean and ready for our guests. They move swiftly throughout the dining room, clearing tables when needed and helping out our servers in delivering food and beverages to guests. Training is provided and from time to time, they're prepared to do some heavy lifting and when needed, they provide our guests with hospitality that will make their day just a little bit brighter. A successful candidate will work well in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. We are looking for someone with a positive attitude who is polite, outgoing, and eager to learn. Previous back server experience preferred. AM and PM full-time shifts available. Qualifications Any combination of education and experience that provides the required knowledge, skills and abilities. High school education preferred. One year of public contact experience. Ability to obtain Tuberculosis Clearance. CPR certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. The Back Servers keep our HaLani restaurant running smoothly by ensuring that the restaurant is clean and ready for our guests. They move swiftly throughout the dining room, clearing tables when needed and helping out our servers in delivering food and beverages to guests. Training is provided and from time to time, they're prepared to do some heavy lifting and when needed, they provide our guests with hospitality that will make their day just a little bit brighter. A successful candidate will work well in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. We are looking for someone with a positive attitude who is polite, outgoing, and eager to learn. Previous back server experience preferred. AM and PM full-time shifts available. Qualifications Any combination of education and experience that provides the required knowledge, skills and abilities. High school education preferred. One year of public contact experience. Ability to obtain Tuberculosis Clearance. CPR certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. Our HaLani server curates an unforgettable dining experience for our guests. This person will take food and beverage orders, provide delivery of menu items, and ensure seamless service is achieved at our HaLani restaurant. He or she will be tasked to provide food and beverage service in a friendly manner with a very high level of guest satisfaction as the resulting goal. The successful candidate will be efficient, kind and thrive in a team setting. He or she will work in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. This role will require the use of related software and property management systems. Previous server experience in a full-service hotel is preferred. Qualifications Serving experience in a similar environment High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and sales ability Ability to multi-task Strong oral and written communication skills High level of product knowledge Ability to maintain a level of professional urgency and momentum TB Clearance and Food Handlers Certification Required Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager and or Manager-on-Duty 4. The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Approach each guest with a smile and a friendly “Aloha!” Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha. 5. Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Complete knowledge of Cheeseburger Restaurant's food and beverage preparation. Ability to sell alcohol and food items as needed. Able to efficiently take all orders using the hand-held computer device. Able to interact with guests in a friendly/fast manner with Aloha. Able to accept different types of payment and make change accurately. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Clear and reset tables. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Approach each table as soon as you can. If you cannot get to a table in a timely manner, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Successfully complete the Micros training program required by the Company. Memorize all table numbers. Suggestive selling works-up-sell! Your guests are here to buy, not browse. A salesperson will always make more tips than an “order-taker”. In order to be an effective sales person, you must know all of the food and beverage products available. It never looks good when a guest asks you about a specific item, and you don't know the first thing about it. Questions like “how is it cooked”, “is it mild or spicy”, or portion size are common-know the answers. If you don't know, find someone who does, and relay the information to your guest. Up-sell alcohol. Ask the guest if they would prefer a particular brand-of rum for example, in their Mai Tai or Trouble in Waikiki. Drinks from the bar will always be carried on a tray, even one bottle of beer. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster. Card guests who appear to be under 30-no I.D.-no service. If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Do not hesitate to assist and/or perform the duties of the busser. Never walk through the dining room with empty hands. If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur. Warn guests of hot plates or beverages when serving. Always use “please” and “thank you” in the kitchen. Notify a manager immediately if you feel a guest might be intoxicated. Present the check in a check presenter, bid your guests farewell, and remind them that they pay the cashier. If you have the time, you may offer to take the check up for them. Know which forms of payment we accept. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual. Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by your supervisor and or manager-on-duty. Other duties as assigned. 6. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. 7. REQUIRED Knowledge and Skillsets: a) Special Skills or knowledge necessary for this position. 1. Basic mathematical skills. 2. Basic reading and writing skills. 3. Must be able to make correct change. 4. Basic computer skills. 5. Excellent communication skills. 6. Multi-task oriented. 7. Knowledge of workplace safety procedures 8. Must be able to suggestively sell food and beverage items. b) Licenses, certifications or registrations required for the position: 1. State applicable health and/or alcohol compliance card. c) Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and ackno

Host/Hostess - Waikiki Brewing Company As a Host/Hostess for Waikiki Brewing Company, you are an ambassador of our brewery, our brand, and our beer. You must be enthusiastic about sharing our premium quality, fresh, handmade beer with all of our guests - both visitors to our island and residents alike. As a Host/Hostess, you must be friendly, outgoing, and possess good communication skills. Your individual personality should shine through - use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. The host staff is our first impression to make guests feel welcome and at ease. By helping to control the flow of guests, clean and prepare tables for seating, assisting and communicating with servers, bartenders, and managers, you are an integral part of the Waikiki Brewing Company experience. 1. Title: Host/Hostess (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager or Manager-on-Duty 4. Typical Work Week: 35 - 40 hours 5. Position Summary: You are warm and friendly to immediately greet guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. When guests come into a restaurant they want to be greeted promptly and treated well, they feel uncomfortable if they cannot make immediate eye contact with someone who appears to be in charge. It is your job to welcome each guest to Waikiki Brewing Company with a smile and a warm Aloha Spirit. The Host / Hostess are the first employees to greet all of our customers. How the guests feel they have been treated at the door will have a huge impact on how they perceive their dining experience at Waikiki Brewing Company. Your positive and friendly attitude will make a definite impression on the guest, as you will most likely be the last Waikiki Brewing Company employee the guest will encounter. Always remember to thank each guest for their patronage and invite them to return to any of our fabulous Waikiki Brewing Company locations. 6. Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: Check with Manager-on-Duty for any changes on the floor. Check host stand for adequate supplies such as applications, wait lists, and pens. Ensure the floor plans are current and servers are given an update of their stations. Make sure you are aware of any menu changes and able to answer any menu questions. Greet all guests with 'Aloha' and a smile. If you cannot assist them right away acknowledge and make them aware you will be right with them. Lead guest to their table with a smile and always keeping within close proximity. Never seat a guest at a dirty table; wait until the bus person has completed cleaning the area. This means floors and chairs. Special attention should be to the following guests: Children, babies, and people with disabilities. It is important when seating guests that you are using the proper seating rotation. When seating guests utilize the Manager-on-Duty if you notice any server or employee not able to satisfy our guests needs. If there is two host staff on the door one should always be at the front greeting guests and the other should be seating them. As they return back to the desk they should note any open tables that are available. Compliance to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by the Manager-on-Duty. Greets and seats guests, presents menus (if applicable), lets guest know about specials. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Write names on a waiting list or use waitlist app on tablet. Run the floor plan board. Observes tables and keep track of clean, dirty and occupied tables. Takes guest information and quotes wait to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests in and as they leave the restaurant to ensure positive dining experience. Fill to go orders, if applicable. Maintain restrooms throughout shift. Other duties as assigned by the Manager-on-Duty. 7. Essential Physical Requirements: Hazards include, but are not limited to, slipping, tripping, and falls. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe as needed. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. Constantly communicates verbally with all quests and phone callers. 8. Knowledge and Skills: a) Special Skills or knowledge necessary for this position. 1. Excellent communication skills (verbally interacts with management, servers, team members and guests.) 2. Must be able to read, write and determine wait time based on Company's procedures and protocols. 3. Must visually scan restaurant for clean, unoccupied tables. 4. Organizational skills. 5. Multi-task oriented. 6. Knowledge of workplace safety procedures. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and acknowledge this job description outlined above.

Server - Waikiki Brewing Company As a server for Waikiki Brewing Company, you are an ambassador of our brewery, our brand, and our beer. You must be enthusiastic about sharing our premium quality, fresh, handmade beer with all of our guests - both visitors to our island and residents alike. Your exceptional knowledge of craft beer and the brewing process is essential to your position. As such, you will be required to be certified by the Cicerone Certification Program as a Certified Beer Server (with training provided by and exam paid for by the company!) As a server/cocktailer, you must be friendly, outgoing, and possess good communication skills. Your individual personality should shine through - use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. The serving staff makes their guests feel welcome and at ease. Their thorough knowledge of food and beverage offerings gives them the ability to enhance the guest experience by answering questions and selling suggestively. 1. Position Title: Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: EVP, Brewmaster, Bartender, General Manager and or Manager-on-Duty 4. Location: Waikiki Brewing Company Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Communicate with Aloha to all guests using clear and enthusiastic words, tone, and body language at all times. Make guests feel appreciated through your actions. Be attentive and take initiative! Offer your assistance before the guests has to ask for it. Approach each table as soon as you can. If you cannot get to a table in less than two minutes, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager or teammates if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Learn your guests' names and favorite drinks. Always ask the guest where they are from this is a critical element in the guest experience we seek to provide. Have thorough and specific knowledge of all food and beverage items and be able to suggestively sell or answer guest questions using this knowledge. Anticipate your guest's needs. Offer a second drink when the guest's drink is just under half full. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them. Always place guests' drinks on a beverage napkin or coaster. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always give the guest the right of way in the dining room. If a problem with an order arises, be sure to inform your customer immediately of any delays which might occur. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. If a customer has a complaint, bring it to the attention of your supervisor immediately. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Never argue with anyone, especially a guest. Always warn guests of hot plates or beverages when serving. In the event of a spill involving a guest, wipe the spill immediately and get a towel for the guest to use on himself or herself. All accidents or spills involving a customer must be brought to the attention of a Manager as quickly as possible. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. Never serve anyone who appears to be intoxicated. You must provide responsible service of alcohol for all patrons. Should a guest reach the state you do not feel they should be served any more, seek Manager-on-Duty attention immediately. If you have reason to believe that a guest may be unsafe to drive, offer to call a taxi. Never hesitate to ask for management intervention when necessary. Work as a team in order to maintain an effective atmosphere and an efficient food and beverage establishment. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Required to efficiently ring in all orders and special requests accurately in Point of Sale System. Collect money from guests for food and drinks served and make change accurately. Present both the check and the guest's change in a check presenter. Tips may not be counted in the dining room. Commenting about the amount of a gratuity is absolutely forbidden, and could cost you your job. Memorize all table numbers. Act as your own busser. Clean and reset tables promptly when guests leave, keep the floor swerpt and your station stocked at all times. Never walk through the dining room with empty hands. Always use 'please' and 'thank you' in the kitchen. Be familiar with guidelines for telephone etiquette. Answer the phone after not more than two rings when possible. Do not group together and gossip with coworkers. Do not make derogatory remarks about a customer or fellow worker. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Other duties as assigned. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. Knowledge and Skills: Basic mathematical skills. Basic reading and writing skills. Must be able to make correct change. Basic computer skills. Excellent communication skills. Multi-task oriented. Knowledge of workplace safety procedures Must be able to suggestively sell food and beverage items. Licenses, certifications or registrations required for the position: State applicable health and/or alcohol compliance card. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this are job requirements and, at this time, I know of no limitations, which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and Management may change work requirements at any time with or without notice. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and acknowledge this job description outlined above.

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power's North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes' Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit **************** or shop.hardrock.com. Responsibilities The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). * Taking guests' orders. * Running food. * Handling cash & other forms of payment. * Making proficient sales transactions - using a point-of-sale system. * Properly checks I.D.s - for guests who appear to be under 30 years old. * Demonstrating responsible alcohol service. * Demonstrating impeccable product knowledge. * Suggestive selling - using proven techniques. * Answering questions - accurately and politely. * Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. * Maintaining a clean & organized station - including pre-bussing & table maintenance. * Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. * Demonstrating knowledge of all table/station numbers. * Directing guests to areas & restrooms. * Creating memorable experiences. * Entertaining guests to create "Raving Fans." This reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS * High School diploma or GED equivalents. * Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * In some U.S. states, a legal minimum age is required to serve food & alcohol - check with the person interviewing you to ensure you meet these requirements. * Practicing all general safety standards. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. * Your Cafe may cross-train the Server and the Busser positions. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume Please see the Busser job description. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).