Applications Analyst jobs at Halifax Health - 854 jobs

📍 Clearwater, FL | 🕒 Mon-Fri, 8:00 AM-4:30 PM | 💼 Full-Time | Hybrid BayCare is hiring a Business Analyst - Revenue Cycle & Process Improvement! Join one of Tampa Bay's largest healthcare employers and help drive data-driven solutions that improve operations and patient experience. Responsibilities Analyze and audit data to identify trends and opportunities. Build dashboards and reports using Power BI and advanced Excel. Document processes, recommend improvements, and support automation initiatives. Lead projects focused on revenue cycle and productivity. Qualifications Bachelor's + 4 yrs Revenue Cycle/Project Management OR Master's + 2 yrs. Advanced Excel and Power BI skills. Strong analytical and communication abilities. Healthcare revenue cycle experience preferred. Why BayCare Health, Dental, Vision benefits Paid time off & tuition reimbursement 401k match + yearly contribution Performance bonuses & community discounts AND the chance to join an amazing team! Apply today! Equal Opportunity Employer Veterans/Disabled

SUMMARY: Implements and supports assigned applications from both the application-user and technical perspectives; provides application support for their assigned application, in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Obtains and documents software design specification based on user requirements. 2. Analyzes systems compatibility and configures system in accordance with operation and technical requirements. 3. Actively participates in the installation, configuration, and problem resolution for the product. 4. Provides end-user support and training either remotely from the system or onsite. 5. Provides consultation, analysis, evaluation, options, and implementation of workflow changes and improvements. 6. Coordinates follow-through on user requests using established reporting structure. Makes recommendations as needed for system changes and enhancements. 7. Documents and prioritizes all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8. Follows established application support and IS department policies and procedures for change control processes. 9. Is encouraged to participate in and is an active member of appropriate national and local application User or Support groups. 10. Provides trend analysis of problems and documents suggested resolutions to management. 11. Provides application-specific guidance, training and documentation to the Service Desk. 12. Responsible for general problem identification and resolution working with project staff, IS staff, other application analysts and vendors during implementations, upgrades and support. 13.May review and manage various system log files, error reports, alert audit logs, and security access logs, as assigned. 14. Works with Alameda Health System IS and application testing, technical, product, and interface teams to perform assigned testing activities supporting upgrades, enhancements, new functionality, application and system changes, and modifications. 15. Performs other duties as assigned. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. MINIMUM QUALIFICATIONS: Required Education: High School diploma or equivalent. Preferred Education: Bachelor's degree in business, information systems, healthcare or other related field. Required Experience: Four years of experience in a related area; experience with project and cross-functional team coordination, in highly complex, diverse environments; experience with application testing methods and practices; experience communicating across the organization to both IS/ Operational Leaders and customers; hospital and/or other health care application experience. Preferred Experience: Experience in application implementation using diversified application lines of information systems; experience providing support, training, and/or implementation support for complex projects that require coordination of resource and project planning; experience with electronic health record systems; experience working in a matrix environment with a matrix reporting relationship. Required Licenses/Certifications: If position is for Epic, certification required within 6 months in the application being supported. PAY RANGE: $52.46 - $87.44/ hour The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.

Remote - Epic MyChart Application Analyst II IT Acute Clinical Applications Full Time Status Day Shift Pay: $72,945.60 - $109,428.80 / year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position is responsible for intermediate-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers with the operation and administration of systems. This position troubleshoots issues and works with vendors on issue resolution. This position partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities may include creating, documentation, and assisting other Technology teams with issues and problems. This position ensures the services provided contribute to the successful accomplishment of the department and organizational goals. This position possesses the intermediate technical expertise to support specific healthcare applications. This position will cross-train to become proficient in multiple applications. This position is employed by Mosaic Life Care. Demonstrates accountability in delivering the assigned task. Reports project issues and accomplishments to the application manager. Delivers a work product that meets project requirements defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies. Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Experience with requirement collection, validation, and definition of workflow, design, build, and testing of Epic. Other duties as assigned Associate's Degree with Information Technology, Business Administration, or related field or three or more years of related experience is required. EPIC certification(s) - current upon hire, as well as EPIC certification(s) - achieve within 120 days of hire. If certification not achieved upon hire must be willing to travel or actively participate in remote training is required. Current Epic MyChart certification highly desired. 3+ years experience in IT or clinical business workflow is required, as well as experience supporting clinical, ancillary, or business environments. Application system build experience is preferred.

Remote - Epic Revenue Application Analyst II - Professional Billing Department Full Time Status Day Shift Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position works with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems and technologies. This position is responsible for implementation and support of applications. This position works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. This position uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. This position maintains and supports specified installed application software products. This position is employed by Mosaic Health System. Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Other duties as assigned All required education is a minimum requirement. Higher levels of education are acceptable. Associate's Degree in Information Technology, Business Administration, or related field or three or more years of related experience required. EPIC certification(s) - current upon hire preferred. OR EPIC certification(s) - achieve within 120 days required. AND if certification not achieved upon hire must be willing to travel or actively participate in remote training required. 3 years or more of related experience required. AND experience supporting clinical, ancillary, or business environments required. AND Application system build experience preferred.

The Application Analyst works closely with the Manager of Revenue Cycle and Financial Applications, other application analysts and departmental staff in building stable and secure integrated system solutions, providing ongoing maintenance and support of these systems, and evaluating and deploying emergent and new technologies. The Application Analyst acts as a liaison between technical staff and key hospital departments. Responsibilities will include providing support for Workday reports, integration, and security, and overall administration/oversight of the Workday application. Additional support will include UKG/Kronos Advanced Scheduling and Timekeeping, developing file extracts for third party vendors, managing SFTP file transfers, and CompData file submissions. This position also requires the candidate to be flexible in developing skills in other software applications as well as Cerner Oracle modules, Meditech¸ and third-party applications as needed to support revenue cycle and financial systems. Responsibilities include identifying and resolving errors, implementing software upgrades and enhancements and ensuring daily and periodic applications maintenance tasks are performed. The Application Analyst will coordinate necessary resources or personnel (user departments, vendor personnel, IT programming or technical staff, consultants, physicians and other affiliated personnel) to ensure that supported systems operate smoothly and effectively. This position prioritizes work and is accountable for reporting on work status. The Application Analyst also provides input into strategic planning for his/her areas of responsibility. Requirements: Bachelor's degree preferred. Experience in Workday HCM, Payroll, Supply Chain, and Finance are a plus. Certifications in Workday are a plus. Minimum of 3-5 years of experience in Information Systems supporting applications in a health care setting. Significant experience implementing, integrating and supporting in-house and ancillary applications. Excellent project management and vendor management skills. Participates in and may lead new and upgrade application projects. Ability to manage multiple projects and tasks simultaneously. Analyst is responsible to document, test, communicate and resolve identified problems. Knowledgeable of current application information technologies and trends in health care. Excellent written and verbal communication skills. Laurie Roth President/Sr. Consultant DSN-IT ************ ************* ************** ****************************************************

Job Requirements This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI. Epic Beaker Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily. Position Summary Are you an experienced Epic professional ready to take on a key role in transforming healthcare IT systems? As a Remote Epic Application Coordinator (Beaker) at Spartanburg Regional Healthcare System, you will have the unique opportunity to design, build, test, and support EPIC applications, ensuring they meet the needs of our dynamic healthcare environment. They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Epic Application Coordinator (Beaker) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests. Key abilities for this role include: * Understanding of the organization and the user community in the Application Coordinator's assigned area (Beaker) * Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities * Strong communication and follow-up skills * Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built The Remote Epic Application Coordinator (Beaker) should understand the organization's current laboratory workflows and how it impacts other areas of the organization. This individual should excel in change management and communication to help end users accept and become accustomed to the application. Knowledge of Data Innovations Instrument Manager is helpful but not required. Minimum Requirements Education * Requires an Associate Degree or higher education, or related applicable experience. Experience * 5+ years of Healthcare IT experience License/Registration/Certifications * Must complete required training for product implementation, and pass certification within 45 days of completion of training Preferred Requirements Preferred Education * Bachelor's Degree in Computer Science or related field Preferred Experience * 7+ years of Healthcare IT experience. Core Job Responsibilities * Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs. * Assume application expertise by obtaining and maintaining EPIC certification (Beaker) for the assigned application(s) within the required timeframe. * Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications. * Participate in project plan development and monitoring project milestones * Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs. * Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions. * Work with department representatives to analyze needs and translate these into system design. * Participate in development, execution and sign off of system testing. * Develop and maintain detailed documentation on system configurations and technical components. * Troubleshoot problems identified by team members and end users. * Escalate issues and risks to project leadership. * Collaborate with the training team(s) in the design and development of training programs. * Provide application expertise to the project team and advisory groups. * Participate in the planning and execution of application go-live and post-live activities. * Follow established guidelines for system change control. * Identify potential system enhancement needs. * Introduce best practice options for future-state workflows and processes. * Collect information regarding potential system enhancement needs * Analyze new functionality in releases to determine how and if it should be used. * Coordinate ongoing software updates and changes. * Review and test new software releases. Make an Impact in Healthcare IT! At Spartanburg Regional, you will be part of a forward-thinking team committed to improving healthcare systems through innovative technology. If you are a certified Epic expert with a passion for enhancing operational efficiency and user satisfaction, apply now to join our mission-driven team. Help shape the future of healthcare, one epic application at a time.

BASIC PURPOSE OF THE JOB This position is responsible for the implementation of low complexity tools and processes, and the proactive support and maintenance of clinical information systems. Works under direct supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects. Leads and coordinates projects with low complexity. Utilizes best practices to implement and document consistent builds. Takes ownership of issues, is highly responsive to customers, and shows an aptitude for the development and documentation of customer requirements. This position will primarily support the Anesthesia application within the Epic EHR System.REPORTS TO Manager, Clinical Applications JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma License/Certification Required: No Minimum Work Experience: Three years' experience in Information Technology, clinical operations, or related field. Degree may be used to substitute years of work experience. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Excellent oral and written communication skills. Service oriented. Able to work independently, think critically, and problem solve. Is proactive and makes routine decisions independently. Must have above average problem-solving skills. Excellent organizational, time management and customer service skills. Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications. DUTIES AND RESPONSIBILITIES Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements. Determine information needs of operational departments and presents potential solutions. Implement system changes that are low in complexity following Change Management policies and procedures. Gains an understanding of and sensitivity to the users' environment and information needs. Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience. Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems. Assists with coordination of problem resolution with users, other IT personnel, and vendors. Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately. Ensures system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made. Establishes and maintains a good rapport with users and other personnel. Demonstrates good analytical ability in evaluating existing systems. Assists user departments in user training, documentation, and development of policies and procedures related to information systems. Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation. Assists with development of training material; conducts informative training classes and one-on-one training as assigned. Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct. Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures. Maintains end user system security in compliance with information security policies and procedures. Ensures system access provided is appropriate for the end user role. Ensures completion of access and termination requests meet or exceed the required timelines as stated in the information systems security policy and procedure. Conducts regular audits to ensure continued need for access by end users. Reports breaches in security to appropriate IT management in a timely manner. PHYSICAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary The Clinical Applications Analyst II - Cadence/Prelude Analyst advances Moffitt's mission to prevent and cure cancer by contributing to the design, implementation, and support of clinical and enterprise applications that improve patient care, research, and operational performance. This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, The Analyst II empowers staff and clinicians to deliver exceptional cancer care and research outcomes. The Clinical Applications Analyst II will: * Plan, design, configure, build, test, implement and maintain clinical and enterprise applications, including moderately complex system components. * Troubleshoot multifaceted issues spanning software, hardware, interfaces, and databases. * Monitors system performance * Perform quality assurance and integrated testing to ensure application reliability and alignment with organizational standards. * Supports projects and develop application-specific enhancements and reports to support clinical and operational priorities. * Develops and maintains system documentation for build specifications. * Mentor and guide Analyst I team members on technical tasks and processes. * Provide 24/7 operational support for assigned applications and participate in on-call rotations as needed. Minimum Education: Bachelor's Degree (Business, IS, Healthcare, or related field of study required) Certification: Epic Certification in Cadence and Prelude is required Minimum Experience Required: 5 years applicable system build experience; high level complexity Variable Applications: Cadence Enterprise Scheduling Prelude Enterprise Registration Minimum Skills/Specialized Training Required: * Advanced knowledge of application support and development. * Experience in project management and team leadership. * Strong problem-solving and critical thinking abilities. * Experience with workflow analysis or development of application solutions preferred. * If supporting an Epic application, experience in Epic applications, other electronic health record applications, and/or healthcare operations background (e.g., clinical, billing, scheduling, access services, health information management, etc.) preferred. * Must hold EPIC certification in designated application area(s) * Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred. * Proficient in Microsoft Visio preferred. * Strong project management and presentation skills preferred. * Professional level certification from an accredited organization in relevant informatics, health information technology, clinical or business specialties preferred. * Excellent presentation and documentation skills. Variable skills: Epic Modules PACS Experience Radiation Oncology Experience Lab Information Systems Experience Revenue Cycle Systems Experience with healthcare information systems including application and data layer management preferred. * Experience with PACS systems preferred. * Experience with systems provisioning/security and Active Directory structures preferred. * Experience with integration platforms including middleware and application interfaces preferred. * Experience working with project life cycle and project management methodologies preferred. * Experience with operational workflows of Patient Access functions Share:

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary The Clinical Applications Analyst II - HIM - Gallery, Deficiency Tracking, Hospital Coding, ROI, and Identity Analyst advances Moffitt's mission to prevent and cure cancer by contributing to the design, implementation, and support of clinical and enterprise applications that improve patient care, research, and operational performance. This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, the Analyst II empowers staff and clinicians to deliver exceptional cancer care and research outcomes. The HIM Clinical Applications Analyst II will: Plan, design, configure, build, test, implement and maintain clinical and enterprise applications, including moderately complex system components. Troubleshoot multifaceted issues spanning software, hardware, interfaces, and databases. Monitors system performance Perform quality assurance and integrated testing to ensure application reliability and alignment with organizational standards. Supports projects and develop application-specific enhancements and reports to support clinical and operational priorities. Develops and maintains system documentation for build specifications. Mentor and guide Analyst I team members on technical tasks and processes. Provide 24/7 operational support for assigned applications and participate in on-call rotations as needed. Minimum Education: Bachelor's Degree (Business, IS, Healthcare, or related field of study required) Certification: Epic Certification in HIM- Gallery, Deficiency Tracking, Hospital Coding, ROI, and Identity Analyst is required Minimum Experience Required 5 years applicable system build experience; high level complexity Variable Applications: Epic HIM Coding Applications (Gallery, Deficiency Tracking, Hospital Coding, ROI, and Identity) Revenue Cycle Systems Minimum Skills/Specialized Training Required Advanced knowledge of application support and development. * Experience in project management and team leadership. * Strong problem-solving and critical thinking abilities. * Experience with workflow analysis or development of application solutions preferred. * If supporting an Epic application, experience in Epic applications, other electronic health record applications, and/or healthcare operations background (e.g., clinical, billing, scheduling, access services, health information management, etc.) preferred. * Must hold EPIC certification in HIM related modules (Gallery, Deficiency Tracking, Hospital Coding, ROI, and Identity) * Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred. * Strong understand of HIM workflows, regulatory requirements, and medical record standards. * Proficient in Microsoft Visio preferred. * Strong project management and presentation skills preferred. * Professional level certification from an accredited organization in relevant informatics, health information technology, clinical or business specialties preferred. * Excellent presentation and documentation skills. Variable Skills: Epic Modules related to HIM workflows Revenue Cycle Systems Experience with healthcare information systems including application and data layer management preferred. * Experience with systems provisioning/security and Active Directory structures preferred. * Experience with integration platforms including middleware and application interfaces preferred. * Experience working with project life cycle and project management methodologies preferred. Share:

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary Clinical Application Analyst Pharmacist Position Highlights: * The Clinical Application Analyst Pharmacist is responsible for the design, build, optimization, and support of Epic pharmacy and clinical applications across inpatient, ambulatory, and oncology settings. This role ensures safe, efficient, and compliant medication-use workflows, integrates best practices and regulatory standards, and drives innovation and operational excellence. The individual collaborates with pharmacy operations, clinical teams, research personnel, and IT stakeholders to deliver enterprise-wide medication safety and effective technology adoption. Responsibilities: * Lead the design, build, and maintenance of Epic pharmacy and clinical application functionality, including medication workflows, treatment plans, formulary management, and automation integration. * Configure and optimize interfaces for retail, specialty, inpatient, oncology, and investigational pharmacy services, including inventory, dispensing, billing, and adjudication systems. * Translate clinical and research protocols into Epic build requirements, ensuring integrity, safety, and compliance with institutional and regulatory standards * Lead workflow analysis, documentation, and validation sessions to ensure Epic solutions meet clinical and business operational needs. * Collaborate with pharmacy, clinical, and research teams to streamline prescription fulfillment, medication administration, prior authorization, and patient communication workflows. * Support integration of medication therapy management, adherence programs, and specialty protocols (e.g., REMS, cold chain logistics). * Participate in system validations, downtime planning, and development of clinical decision support (CDS) tools. * Serve as the primary liaison between pharmacy/clinical services and IT/EHR teams for medication-related initiatives. * Lead project teams, mentor analysts, and train end users on Epic best practices and workflow alignment. * Provide input into Epic change control, governance committees, and regulatory documentation. * Assign operational tasks, coordinate project lifecycles, and ensure alignment with organizational priorities and strategic goals * Develop and execute comprehensive testing plans for Epic applications, document results, and lead system support including troubleshooting, issue resolution, and enhancement implementation. * Analyze and propose optimization opportunities for workflow and documentation with each Epic update or upgrade. * Collaborate with report writers to ensure operational and regulatory reporting needs are met. * Ensure Epic build complies with research billing guidelines, IRB/clinical trial protocols, ASCO/ONS standards, and institutional policies. * Participate in QA testing, research readiness, and go-live validation activities. * Contribute to innovation and safety by integrating CDS tools, risk mitigation alerts, and treatment response documentation workflows. Credentials and Experience: * Education: Pharm D * Five (5) years of pharmacy practice, application analyst, or related experience, with demonstrable engagement in clinical, informatics, or automation initiatives. Or *A Bachelor's degree in Pharmacy with an additional 6 years of experience may be considered, In lieu of a Pharm D. Certifications: * Licensed Pharmacist (RPh/PS) * EPIC Certification in designated application within 6 months of filling position. Preferred Experience: * Post-graduate training in pharmacy, oncology, or related specialty. * Experience with Epic build in inpatient, ambulatory, or oncology settings. * Familiarity with regulatory standards (e.g., NCCN, ASCO/ONS, USP /, Joint Commission, URAC, ACHC, NIH, FDA, OHRP). * Experience with pharmacy automation and technology. * Experience in academic medical center or NCI-designated cancer center initiatives. Share:

Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE

Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE

The SAP Configuration Business Analyst role is a critical member of the Quality organization and reports to the Director, Quality System team. Working in a dynamic, collaborative team environment, the successful candidate will support the ongoing operations of quality processes automated with SAP S/4 HANA for Insulet's ERP system. SAP quality processes include Plant Maintenance preventative and calibration, Quality operations, Insulet Global Master data governance processes. The role needs a critical thinker who can multitask in support of several parallel quality SAP process efforts. The BA will focus on projects and processes related to global quality. The ideal candidate will have a demonstrated ability to comprehend business processes and context, while also having technical skills to design and configure appropriate business solutions. Responsibilities: · Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows. · Conduct analysis of existing business processes; recommend process improvements. · Build and implement SAP master data records related to approved ECO's from PLM system (Arena). · Responsible for providing data expertise and consulting related to aligning and extracting Insulet data for Quality processes. · Support training materials and conduct training sessions with business users to improve efficient use of S4-HANA related to quality processes. · Create and manage workflows in SAP S/4 HANA as they pertain to business process. · Assist in the evaluation of third-party tools for feasibility and impact to the business. · Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams. · Create or update SOP documentation based on business requirements. · Communicate effectively with business users on the status of enhancements and projects. · Perform other duties as required. Minimum Qualifications: · Bachelor's Degree and/or equivalent combination of education and experience. · At least 5 years of experience working with SAP in a BA / Functional role Preferred Qualifications: · Experience with S/4 HANA a plus · Ideal candidate will have knowledge of least the following systems and/or processes: − SAP Master Data views − Incoming inspection planning, equipment, execution, and reporting for raw materials and finished goods. − Compliance documentation − Plant Maintenance preventative and calibration activities. · Experience supporting or working with Quality, Regulatory, organizations, preferably in the, medical device, or any other regulatory controlled industry. · SAP S/4 HANA certifications preferred. · Proven knowledge of the software and systems life cycle. · Knowledge of Data Warehousing, Reporting, and Statistical Analysis is a PLUS Skills/Competencies: · Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously. · Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines. · Excellent communication, influencing and negotiating skills are critical. · Ability to analyze business processes, design process improvements, and train business users on the new processes. · Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations. · Positive, results driven, rational, logical, team player. · Ability to rapidly learn and take advantage of new concepts, business models, and technologies. · Ability to work independently & on multiple projects against deadlines. NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid Additional Information: The US base salary range for this full-time position is $101,475.00 - $152,212.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)

**_* Remote opportunity_** **_* Epic Beacon Certified preferred_** **_Hourly pay range: $44.56-$66.87_** Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers. **ESSENTIAL FUNCTIONS** Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments. Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management. Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making. Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation. Analyzes business processes and reengineers those processes to improve business and/or clinical needs. Prepares or participates in the preparation of detailed project work plans and project status reports. Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions. Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment. Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities. Actively pursues professional growth opportunities. Utilizes support staff appropriately and adopts new tools to manage projects and documents. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. **MINIMUM QUALIFICATIONS** The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred. Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Ability to interface with multiple technical and business teams. Familiarity with information systems, clinical software and other computer applications. Ability to serve as primary support contact for application and to coordinate all issues that arise. Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups. Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization. Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs. Ability to ensure data coming across an interface into an Epic application meets the business needs. Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions. Ability to serve as a liaison between end users, third parties, and Epic implementation staff. Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members. Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality. Ability to motivate team members and show appreciation for the overall team efforts. Recognized and respected in the organization. Ability to participate in training and work with end users. Ability to troubleshoot problems and questions from end users and provide resolution and requested information. Ability to research, evaluates, and analyzes alternatives to reach issue resolution. Ability to manage project from organizational perspective and to never lose sight of detailed tasks. Ability to work with report writers to ensure that the application has the necessary reports. Ability to commit to established timetables and deadlines in order to ensure successful project outcomes Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs). Must be able to travel to various Trinity Health sites as needed. Work hours may include after hours and weekends. May require participation in a rotating on-call schedule. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

* Remote opportunity * Epic Beacon Certified preferred Hourly pay range: $44.56-$66.87 Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments. Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management. Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making. Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation. Analyzes business processes and reengineers those processes to improve business and/or clinical needs. Prepares or participates in the preparation of detailed project work plans and project status reports. Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions. Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment. Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities. Actively pursues professional growth opportunities. Utilizes support staff appropriately and adopts new tools to manage projects and documents. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. MINIMUM QUALIFICATIONS The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred. Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Ability to interface with multiple technical and business teams. Familiarity with information systems, clinical software and other computer applications. Ability to serve as primary support contact for application and to coordinate all issues that arise. Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups. Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization. Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs. Ability to ensure data coming across an interface into an Epic application meets the business needs. Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions. Ability to serve as a liaison between end users, third parties, and Epic implementation staff. Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members. Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality. Ability to motivate team members and show appreciation for the overall team efforts. Recognized and respected in the organization. Ability to participate in training and work with end users. Ability to troubleshoot problems and questions from end users and provide resolution and requested information. Ability to research, evaluates, and analyzes alternatives to reach issue resolution. Ability to manage project from organizational perspective and to never lose sight of detailed tasks. Ability to work with report writers to ensure that the application has the necessary reports. Ability to commit to established timetables and deadlines in order to ensure successful project outcomes Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs). Must be able to travel to various Trinity Health sites as needed. Work hours may include after hours and weekends. May require participation in a rotating on-call schedule. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Epic Cadence Application Analyst, Revenue Cycle Clinical Applications, Jacksonville, Baptist Medical Center. Epic Cadence application analysts act as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks and/or monitoring and troubleshooting error logs related to interfaces. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Ambulatory application analysts also spend time collaborating with cross-functional teams. Their week may include a team huddle, weekly group meeting or a smaller session with their team lead. Throughout the day, they may attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. In addition, they will contact end-users via various communication methods to clarify end-user incidents to resolve incidents For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity. Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. Epic Cadence Application Analyst, you will be responsible for: * The role ensures the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades to maintain system health. * Provide ongoing analysis and trouble-shooting support of application system components to meet needs and clinical/business requirements. * Perform applications testing and participates in integrated testing of current and newly released vendor functionality to ensure system reliability. * Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions. * Provide 24/7 customer support for applications within accountability. Certification Note: * If supporting an Epic application, appropriate EPIC Certification is required within 6 months. If you are interested in this Full-Time Epic Cadence Application Analyst opportunity, please apply now or contact ***********************. Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 2 years Clinical Applications and Systems - design, build, integration, activation Required * Minimum 2 years of related experience required * Strong understanding of Epic Cadence, MyChart, Referrals, and Ambulatory preferred * Epic scheduling preferred * Previous experience with the Information system service ticketing process and technology is preferred * Strong understanding of Epic workflows and basic Epic build concepts preferred * Possession of (or working toward) an industry-recognized certification is preferred * Ability to map and document workflows preferred Licenses and Certifications * Certified - EPIC Preferred * Epic Cadence preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Are you ready to bring your technical expertise to life in a role that keeps healthcare moving forward? At this level, you're not just solving problems-you're shaping solutions! You'll dive into moderately complex challenges, applying proven principles and innovative thinking to make systems smarter and processes smoother. Providence supports 100% virtual work for residents located in the following States: + Alaska + Washington + Oregon + Montana + California + Texas What You'll Do: + Design Smarter Systems: Analyze user needs and craft solutions that simplify and streamline moderately complex workflows + Lead the Way: Coordinate project teams, mentor newer staff, and keep everyone aligned with clear direction and training + Stay Ahead: Spot potential roadblocks early and pivot quickly to keep projects on track + Make a Big Impact: Deliver professional, scalable solutions for a large, multi-facility healthcare organization that relies on your expertise + Partner with Clients: Collaborate closely with clients to uncover data and information needs, providing insights on topics from simple to highly comple + Maximize Application Value: Help customers get the most out of Athena IDX FRM MCA resources, creating clear, actionable documentation when needed + Drive Business Success: Work with internal teams to design and support solutions that meet business goals-using your expertise and judgment to recommend the best path forward + Champion Service Excellence: Build strong, positive relationships with patients, families, staff, and community partners to maximize productivity and trust + Apply Technical Mastery: Use industry standards and advanced concepts to solve moderate to highly complex problems, while mentoring team members in tools and techniques + Document & Define: Prepare and refine workflows and documentation in collaboration with stakeholders for clarity and consistency + Lead & Support Projects: Take ownership of smaller initiatives and assist project leaders on larger efforts + Analyze & Innovate: Synthesize data and knowledge to evaluate multiple solutions for complex challenges + Maintain High Standards: Collaborate with peers to create, maintain, and continuously improve documentation standards + Manage Risks & Issues: Identify, communicate, and escalate issues diplomatically, assisting in root cause analysis and troubleshooting + Translate Needs into Action: Convert business requirements into system configurations and workflow validations + Test & Validate: Build test plans, support testing and upgrades, and coordinate with key stakeholders + Plan for Success: Organize downtime, change management, maintenance, and upgrades to ensure smooth operations + Stay Flexible: Travel as needed and perform rotational on-call responsibilities + Deliver Results: Set and achieve goals aligned with organizational mission, quality, budget, and customer expectations Your Superpower? Collaboration. You'll forge strong relationships with internal teams, external vendors, and key stakeholders-representing Providence St. Joseph Health and Services with professionalism and energy. Working across departments, you'll help bring cross-functional projects to life, ensuring Athena IDX FRM MCA initiatives hit the mark every time. Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience + 4 or more years of industry related experience Preferred Qualifications: + 3 or more years of Healthcare IS experience + Application experience + Within 90 days of hire: Epic Certification + Certifications in software applications, technology infrastructure, or clinical specializations + 4 or more years of AthenaIDX, EDM, Informatics experience + Experience with Optum PSI / PPS / Easy Group + Experience with Optum CES + Deep understanding of Athena IDX FRM MCA or similar healthcare revenue cycle systems + Ability to analyze user needs and design streamlined workflows + Experience leading projects, mentoring staff, and keeping teams aligned + Strong organizational and planning skills for managing timelines and deliverables + Ability to apply industry standards and advanced concepts to solve complex problems + Excellent communication and interpersonal skills for partnering with clients and internal teams + Ability to uncover data needs and provide insights for simple to highly complex scenarios + Skilled at identifying potential roadblocks, troubleshooting issues, and managing risks + Ability to pivot quickly and maintain project momentum Salary Range by Location: + AK: Anchorage: Min: $40.11, Max: $62.27 + AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91 + California: Humboldt: Min: $41.81, Max: $64.91 + California: All Northern California - Except Humboldt: Min: $46.91, Max: $72.82 + California: All Southern California: Min: $41.81, Max: $64.91 + Montana: Except Great Falls: Min: $32.29, Max: $50.13 + Montana: Great Falls: Min: $30.59, Max: $47.49 + Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05 + Oregon: Portland Service Area: Min: $40.11, Max: $62.27 + Texas: Min: $30.59, Max: $47.49 + Washington: Western: Min: $41.81, Max: $64.91 + Washington: Southwest - Olympia, Centralia: Min: $40.11, Max: $62.27 + Washington: Clark County: Min: $40.11, Max: $62.27 + Washington: Eastern: Min: $35.69, Max: $55.41 + Washington: Southeastern: Min: $37.39, Max: $58.05 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 406026 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS CRCA RC APP Address: WA Seattle 1200 12th Ave S Work Location: PACMED Admin Bh-Seattle Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.