Service Advisor jobs at Hall | MileOne Autogroup - 585 jobs

Heritage Honda Parkville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Experience Everything MileOne has to Offer: * Competitive compensation with unlimited earning potential $65,000-$90,000 * Great opportunities for career advancement * Positive, success driven work environment * Training and mentoring opportunities We are hiring a Service Advisor/ Service Writer for our busy automotive Service Department. Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Service Advisor Responsibilities: * Provide customer service to include vehicle service care and manufacturer's warranty specifications * Schedule and manage service appointments and service estimates * Address and resolve customer complaints Service Advisor Qualifications: * Prior experience in automotive service writing, preferred * Working knowledge of basic car functions, characteristics, and operations * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals * Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. HEGE123 Service Salary Range $65,000.00 - $90,000.00 Heritage Honda Parkville Post Internally and Externally Zip Code 21234

2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment

Dealership Support Staff Education High School Experience Less than 1 year Additional Information Start a Rewarding Career as a Service Advisor! If you enjoy working with people, thrive in a fast-paced environment, and are motivated to earn, this could be the perfect opportunity for you. At our dealership, exceptional customer service is what sets us apart - and we're looking for someone who shares that mindset. We're seeking a positive, people-focused individual who's eager to learn and grow. No prior automotive service experience is required; we're ready to train the right candidate to become a professional Service Consultant. What You'll Do: As a Service Consultant, you'll be the face of our service department. You'll welcome customers with a warm greeting, communicate updates throughout their visit, and help them understand the maintenance and repair needs of their vehicles. Your goal is to deliver a smooth, transparent, and trustworthy experience every time. Schedule & Benefits: Full-time position Typical hours: 7:30 AM - 5:30 PM (weekdays) and 7:30 AM - 3:00 PM (Saturdays) Five-day workweek Work with a respected local company offering strong benefits, professional training, and real opportunities for career advancement If you're motivated, personable, and ready to start a career with long-term potential, we'd love to meet you! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information We have an opening for an experienced service advisor. We have a strong commitment to customer service and team work. Mileone is a respected local company with opportunity for growth. We have a strong pay plan and a lot of customer traffic. Employment Position: Full Time Salary: $90,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $40.00 - $80.00 Yearly Salary is not negotiable. Zip Code: 17756

Job DescriptionService Writer Subaru South Charlotte | Charlotte, NC “Whatever it takes to stand above the rest.” Do you enjoy helping people and have a passion for the automotive industry? Subaru South Charlotte is looking for a personable and detail-oriented Service Writer to be the vital link between our customers and technicians. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and is committed to delivering a top-tier service experience from the moment a vehicle enters our lane to the moment it's returned to the customer. What We Offer: Competitive Pay + Bonus Opportunities 401(k) Plan with Match Health, Dental & HSA Options Holiday Bonus Program Employee Discounts on service, parts, and vehicles Paid Training & Career Development Closed on Sundays Team-Oriented Culture and hands-on leadership Your Responsibilities: Greet customers warmly and check them in for service appointments Accurately document customer concerns and vehicle issues on repair orders Communicate with technicians to understand diagnosis, timelines, and recommended repairs Present repair estimates to customers clearly and professionally, answering questions and gaining approvals Keep customers updated throughout the repair process and notify them of any delays or additional work needed Coordinate vehicle delivery and ensure satisfaction with completed services Maintain accurate records and follow dealership procedures for warranty, billing, and parts orders Help maintain a clean, organized, and welcoming service lane What We're Looking For: Prior experience in a Service Writer, Service Advisor, or Customer Service role (automotive preferred) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multi-task in a high-volume environment Basic mechanical knowledge and interest in the automotive industry Familiarity with dealership management software (CDK experience a plus) Valid driver's license and clean MVR Positive, team-focused attitude Ready to grow your career with a dealership that puts people first? Apply today and join a high-performing team at Subaru South Charlotte. Subaru South Charlotte is an equal opportunity employer. We maintain a drug-free workplace and are committed to fostering an inclusive environment for all employees.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $60,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 20716

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

The Mopar Parts and Service Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60,000.00 - $90,000.00 Yearly Salary is not negotiable. Zip Code: 28110

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES * Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. * Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. * Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. * Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. * Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. * Obtain customers approval for all repairs and services performed. * Dispatching and assigning shop work to technicians * Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. * Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair * Creating and fostering good working relationships with customers, vendors, and company partners. * Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field * Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. * Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs * Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) * General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. * Demonstrated ability to multi-task and apply initiative. * Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsive recruiter Job Description ECI Comfort is looking for an energetic dispatcher that can solve problems and provide unforgettable experiences to our customers. As a service dispatcher, you are responsible for directing and monitoring the daily assignments of our technicians, answering phones, scheduling our customer's service/maintenance requests, administrative quality control, coordinating logistics with other departments, and escalating concerns to the Service Manager that could disrupt our daily operations. ECI Core Values Thirst for Knowledge Team Player Do the Right Thing No Drama Get Sh*% Done! Qualifications Must have a passion for helping people High energy and outgoing personality Ability to work in and contribute to a positive team atmosphere Great communication and problem solving skills Master of multi tasking! Ability to manage high call volume and work well through periods of stress and fluctuating workloads 5+ years customer service experience preferred 1-3 year dispatching experience preferred Strong computer Skills (word, excel, etc.) **Strong knowledge of greater Philadelphia/Bucks County areas, Service Titan dispatch software a plus, office computer skills, excellent communication and customer service skills. Schedule Multiple Shifts available: Monday-Friday, Tuesday - Saturday. 8am-4:30pm or 10am-6pm Benefits • Aggressive compensation package and bonus structure • Health and Dental Insurance • Retirement with company match • Paid time off • Company events • Workplace culture that will make your friends jealous! Compensation: $40,000.00 - $60,000.00 per year

Responsive recruiter Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Your Mission, Should You Choose to Accept It: Be the final voice our customers hear before the day ends. Be the calm in their chaos. Be the closer that makes sure nothing gets dropped. You'll start each day helping homeowners on the phone and finish as the dispatcher quarterbacking our service techs. This is a fast-paced, phone-first role for someone who feeds off action, impact, and making things happen when others are winding down. What Makes This Role Different (and Better): 4-day workweek. You read that right. Tuesday through Friday, 7.5 hours/day + one Saturday per month. That equals three, three-day weekends every month. Late shift leadership. You're not just answering phones. You're dispatching, solving, and leading when the daytime team signs off. Metrics that matter. Booking %, First Call Resolution, Membership Sales - and we celebrate top performers. Growth path. We're growing fast, and this hybrid CSR/dispatcher role is a stepping stone to leadership. Phone people only. This isn't data entry. If you love conversations, persuasion, and helping people feel taken care of, keep reading. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. What You'll Own: Before 3:30 PM: Answer inbound calls with energy and empathy. Make outbound "Happy Calls" to check in, ask for reviews, and upsell tune-ups or memberships. Confirm next-day appointments and handle light follow-up on unsold work. After 3:30 PM: Dispatch technicians and communicate with field teams. Handle overflow/rollover calls when other offices close. Serve as the point person for any urgent matters until closing. Scorecard for Success: ✅ 99%+ call answer rate during your shift ✅ 90%+ booking on service calls ✅ 10+ memberships or add-ons per month ✅ Board cleared or clean handoff by 8:00 PM Ideal Traits: High energy, phone-first personality Loves quotas, goals, and friendly competition Comfortable multitasking between phones, chat, and scheduling boards Thrives on being the go-to closer at the end of the day Sees evening shifts and weekend flex as a lifestyle win Benefits & Perks: Medical, Dental, Vision, 401(k) PTO, paid holidays, and bonus time Bonus opportunities for performance Company with a 5-star reputation and family feel Total compensation package ranges from $50,000-$60,000+, including hourly pay, performance bonuses, paid time off, and the value of medical and dental benefits. A $25/hour base pay equates to roughly $26.49/hour when factoring in these extras. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. COMPENSATION AND BENEFITS: Competitive salary; commensurate with experience Benefits package for full-time include: Medical and vision plan available Paid time off 401(k) savings Plan Educational assistance A fast paced, fun work environment Flexible hours Equal Opportunity Employer Compensation: $50,000.00 - $60,000.00 per year

About Us Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team. Join Our Team Sycamore Cycles is hiring a Service Writer to join our passionate team at our Pisgah Forest location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment. We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels. Position Overview As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride. Key Responsibilities Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul. Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians. Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance. Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs. Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components. Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow. Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup. Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience. What You'll Bring Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance. Customer Service Skills: Friendly, approachable, and able to build trust with customers. Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records. Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required. Team Player: Willing to collaborate with technicians, sales associates, and other team members. Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms. Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns. Why Work With Us? Competitive hourly pay plus profit sharing bonus Employee discounts on Specialized bikes, gear, and accessories. Access to demo bikes for personal use. Growth opportunities for those passionate about careers in the bike industry. Be part of a supportive and inclusive team. Share your love of cycling with customers every day.

Job Title: Service Dispatcher Location: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VA Position Type: Full-Time Reports To: Service Manager Job Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

Job Description Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this year and we are in need of success driven individual that can help us continue to grow. We are family owned and we have a strong belief in treating customers as they are our extended family. We will train applicants for the position but are looking for experienced people who have worked in a fast paced retail sales environment. This is a great opportunity to join a growing dealership with a very friendly and successful work environment. Description of the role: Riverview Chevrolet is seeking a dedicated Service Writer/Advisor to join our team in McKeesport, PA. This position plays a crucial role in ensuring excellent customer service and satisfaction. Responsibilities: Interact with customers to schedule service appointments and address any inquiries Communicate with technicians to ensure timely completion of service Provide accurate estimates and explanations of services to customers Maintain customer records and ensure follow-up on service recommendations Maintain all paperwork and documents for warranty and customer pay and close properly Following through on all customer service recommendations to assure professional completion Lead technicians as to inform them and make aware of time demands of customers and see them through Assure charges and billing is accurate and clearly stated to customer in formal invoice manner Keep a clean and organized work station and always be present to handle phone calls and customer arrivals Requirements: Excellent communication and customer service skills Ability to multitask and prioritize in a fast-paced environment Experience in automotive service or a related field is preferred but not required Proficiency in computer systems and software Organized and able to track written RO and shop work being done Professional and polite appearance where customers come first Punctuality and the understanding to complete customers needs in expedient manner Benefits: Competitive wage compensation package where you control opportunities Healthcare benefits Eye and dental benefits Supplemental insurance coverage available Health Savings Account We recognize a work life balance 401k retirement plan We advise in career development opportunities and advancement strategies Paid vacation Uniforms Employee rates for personal vehicle repairs About the Company: Riverview Chevrolet is a well-established automotive dealership in McKeesport, PA, known for our commitment to customer satisfaction and quality service. Joining our team means being a part of a dynamic and supportive work environment dedicated to excellence. It also gives you the opportunity to develop and earn a great salary that you control. If you are interested in stability then call us now.

Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this year and we are in need of success driven individual that can help us continue to grow. We are family owned and we have a strong belief in treating customers as they are our extended family. We will train applicants for the position but are looking for experienced people who have worked in a fast paced retail sales environment. This is a great opportunity to join a growing dealership with a very friendly and successful work environment. Description of the role: Riverview Chevrolet is seeking a dedicated Service Writer/Advisor to join our team in McKeesport, PA. This position plays a crucial role in ensuring excellent customer service and satisfaction. Responsibilities: Interact with customers to schedule service appointments and address any inquiries Communicate with technicians to ensure timely completion of service Provide accurate estimates and explanations of services to customers Maintain customer records and ensure follow-up on service recommendations Maintain all paperwork and documents for warranty and customer pay and close properly Following through on all customer service recommendations to assure professional completion Lead technicians as to inform them and make aware of time demands of customers and see them through Assure charges and billing is accurate and clearly stated to customer in formal invoice manner Keep a clean and organized work station and always be present to handle phone calls and customer arrivals Requirements: Excellent communication and customer service skills Ability to multitask and prioritize in a fast-paced environment Experience in automotive service or a related field is preferred but not required Proficiency in computer systems and software Organized and able to track written RO and shop work being done Professional and polite appearance where customers come first Punctuality and the understanding to complete customers needs in expedient manner Benefits: Competitive wage compensation package where you control opportunities Healthcare benefits Eye and dental benefits Supplemental insurance coverage available Health Savings Account We recognize a work life balance 401k retirement plan We advise in career development opportunities and advancement strategies Paid vacation Uniforms Employee rates for personal vehicle repairs About the Company: Riverview Chevrolet is a well-established automotive dealership in McKeesport, PA, known for our commitment to customer satisfaction and quality service. Joining our team means being a part of a dynamic and supportive work environment dedicated to excellence. It also gives you the opportunity to develop and earn a great salary that you control. If you are interested in stability then call us now.

About Us Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team. Join Our Team Motion Makers is hiring a Service Writer to join our passionate team at our Asheville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment. We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels. Position Overview As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride. Key Responsibilities Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul. Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians. Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance. Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs. Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components. Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow. Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup. Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience. What You'll Bring Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance. Customer Service Skills: Friendly, approachable, and able to build trust with customers. Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records. Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required. Team Player: Willing to collaborate with technicians, sales associates, and other team members. Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms. Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns. Why Work With Us? Competitive hourly pay plus profit sharing bonus Employee discounts on Specialized bikes, gear, and accessories. Access to demo bikes for personal use. Growth opportunities for those passionate about careers in the bike industry. Be part of a supportive and inclusive team. Share your love of cycling with customers every day.

About Us Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team. Join Our Team Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment. We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels. Position Overview As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride. Key Responsibilities Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul. Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians. Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance. Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs. Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components. Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow. Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup. Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience. What You'll Bring Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance. Customer Service Skills: Friendly, approachable, and able to build trust with customers. Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records. Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required. Team Player: Willing to collaborate with technicians, sales associates, and other team members. Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms. Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns. Why Work With Us? Competitive hourly pay plus profit sharing bonus Employee discounts on Specialized bikes, gear, and accessories. Access to demo bikes for personal use. Growth opportunities for those passionate about careers in the bike industry. Be part of a supportive and inclusive team. Share your love of cycling with customers every day.