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Operation Shift Supervisor jobs at Hallmark Services Corporation - 241 jobs

  • Procurement Lead - Hybrid, New York City, NY

    Tokio Marine North America Services 4.5company rating

    New York, NY jobs

    The Procurement Lead will lead the design and execution of an enterprise-wide procurement strategy across our diverse and decentralized global operations. Operating in a federated group model, the HOP should be an experience leader, skilled change agent, and consensus builder-driving synergies, governance, and long-term value while respecting the autonomy of regional and subsidiary business units. The role will be responsible for global sourcing, third-party risk management, procurement digitization, cost optimization, and ESG-aligned sourcing initiatives across corporate spend categories (e.g., IT, consulting, real estate, BPO, marketing, and financial services). Essential Job Functions: Strategic Procurement Leadership Develop and execute a group-wide procurement strategy aligned to the company's risk appetite, growth agenda, regulatory commitments, and digital transformation priorities Establish a new procurement operating model that enables center-led governance and global coordination while respecting the autonomy subsidiary entities - clarifying global, regional and local roles and responsibilities Leading a global, client-focused procurement organization that fully leverages and assertively sources our third-party spending Anticipating future procurement needs and having strategies in place to meet the needs of Tokio Marine's business Serve as a trusted advisor to Group Executives and Boards on procurement strategy, third-party risk exposure, and geopolitical/supply chain trends Stakeholder & Change Management Champion enterprise alignment, balancing global standardization with local agility Drive stakeholder engagement across regional CEOs, CFOs, CIOs, and Vendor Management/Legal/Compliance heads to build broad-based support for procurement modernization Develop and deliver clear, compelling communications and business cases for change Operational Excellence & Risk Management Oversee global procurement processes, policies, and governance-ensuring compliance with Japanese Insurance Business Law and local regulatory requirements Build group-wide third-party risk and contract lifecycle management capabilities Leverage procurement analytics and digital platforms (e.g., SAP Ariba, Coupa, Ivalua) to create visibility, control, and value capture across the global supplier base People & Capability Development Build and lead a high-performing team across the U.S., U.K., Japan, and key global hubs Foster a performance-based culture rooted in integrity, transparency, and cross-border collaboration Drive learning, upskilling, and procurement maturity across diverse subsidiaries ESG, Sustainability & Innovation Embed ESG principles and supplier diversity into sourcing decisions and frameworks Partner with internal ESG teams to ensure procurement supports group sustainability goals and stakeholder expectations Lead innovation in vendor ecosystems and service delivery models Qualifications: Experience 10+ years in procurement or supply chain leadership roles, ideally within regulated industries (insurance, financial services, healthcare) Experience managing complex federated organizations or multi-entity groups Demonstrated success leading global procurement transformation programs with measurable cost, risk, and compliance outcomes Deep category expertise across corporate services, technology, and insurance-adjacent domains Familiarity with regulatory landscapes in Japan, U.S., U.K., and EU is a strong plus Education Bachelor's degree in Business, Law, Finance, Supply Chain, or related field MBA or equivalent advanced degree preferred Procurement certifications (e.g., CPSM, CIPS) are advantageous Salary range $182,000 to $225,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
    $182k-225k yearly 2d ago
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  • Ocean Marine Leader, Americas - Strategy & Growth

    AXA Group 4.9company rating

    New York, NY jobs

    A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr
    $108k-141k yearly est. 2d ago
  • Global Property Underwriting Leader

    AXA Group 4.9company rating

    New York, NY jobs

    A global insurance company seeks a Global Chief Underwriting Officer for its Property division in Stamford, CT. This executive will lead underwriting strategies and manage a profitable global portfolio. Ideal candidates will have a strong background in insurance operations and underwriting management, with excellent leadership and communication skills. The role involves collaboration with various teams to drive growth and maintain underwriting standards. A competitive salary range of $375,000 to $425,000 USD is offered. #J-18808-Ljbffr
    $108k-141k yearly est. 1d ago
  • Ocean Marine Leader, Americas - Strategy & Growth

    AXA Group 4.9company rating

    Los Angeles, CA jobs

    A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr
    $106k-141k yearly est. 2d ago
  • Ocean Marine Leader, Americas - Strategy & Growth

    AXA Group 4.9company rating

    Chicago, IL jobs

    A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr
    $101k-135k yearly est. 2d ago
  • Global Property Underwriting Leader

    AXA Group 4.9company rating

    Stamford, CT jobs

    A global insurance company seeks a Global Chief Underwriting Officer for its Property division in Stamford, CT. This executive will lead underwriting strategies and manage a profitable global portfolio. Ideal candidates will have a strong background in insurance operations and underwriting management, with excellent leadership and communication skills. The role involves collaboration with various teams to drive growth and maintain underwriting standards. A competitive salary range of $375,000 to $425,000 USD is offered. #J-18808-Ljbffr
    $107k-140k yearly est. 1d ago
  • Payroll Division Leader: Growth & Partnerships

    Acrisure, LLC 4.4company rating

    Miami, FL jobs

    A financial solutions provider is seeking a Payroll Division Manager to lead market penetration through targeted payroll campaigns. This role involves managing a team, achieving sales goals, and developing partnerships while maintaining organizational culture. The ideal candidate will possess strong communication and interpersonal skills, with 3-5 years of sales management experience. Benefits include comprehensive medical, dental, mental wellness support, and a 401(k) plan. #J-18808-Ljbffr
    $48k-99k yearly est. 2d ago
  • Dietary Shift Supervisor, Wilkes Barre Rehab Hospital (FT, Evenings)

    Allied Services Integrated Health System 3.3company rating

    Wilkes-Barre, PA jobs

    Under the direct supervision of the Manager of Food Services, the Dietary Shift Supervisor coordinates and supervises the activities of Cooks, Cold Prep and Food Service Workers engaged in the preparation, service and clean-up of all Food Service related activities. Assigned duties are implemented in a manner appropriate to the age-specific needs of the patients served. Type of supervision exercised: Full Jobs reporting to this position: Cooks, Cold Prep, and Food Service Workers. EDUCATION: High School diploma required. Safe Serve Certification required. Dietary Manager Certificate or two (2) year degree in Food Service Management preferred. WORK EXPERIENCE: Minimum of three (3) years experience in institutional or commercial food service setting with high school diploma. Minimum of one (1) year supervisory experience in institutional or commercial food service setting with Dietary Managers Certificate or two year degree in food Service Management. CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB: 40% Inspects trays for attractiveness, palatability and accuracy. Coordinates requests from floors during and after mealtime including handling of late trays. 25% Supervises Food Services employees in food preparation and service areas. Supervises dish-room to ensure that proper techniques are used and that established procedures and standards are kept in all work areas. Supervises sanitation of dish washing area and various cleaning jobs to ensure that sanitation requirements are met. 10% Inspects each work area at the end of each shift to ensure that all areas are in satisfactory condition for the next shift. Completes evening checklist on a daily basis. 7% Observes methods of food preparation, cooking and sizes of portions to ensure food is prepared and served in prescribed manner. Monitors tray-line quantities. 5% Assists with the orientation of new employees. Conducts training, in-service education and performance reviews on all Cooks and Food Service Workers. Makes effective recommendations in matters of hiring, promotion, discipline and termination. 3% Orders food and supplies as necessary. 2% Assists in scheduling and covering shifts as needed for all employees. Reports daily work assignment. 2% Inspects all storage and freezer areas to ensure they are secured. Turns off all lights and locks offices at end of shift. 1% Addresses resident and family issues. 1% Addresses cafeteria and cash concerns. 1% Oversees evening "special functions". 1% Coordinates day shift coverage in the event of evening call-off for the following shift. 1% Completes maintenance requests and follow-up documentation as necessary. 1% Performs duties in the tray line, cafeteria, dining room and dish-room areas that may be required as a result of unanticipated absences. SPECIAL EMPLOYMENT REQUIREMENTS: Must be cleared by PA State Police criminal history check. Working knowledge on use and care of food service related equipment required. Good verbal and written communication skills and interpersonal skills required for effective interaction with staff, management, residents and family members. Good motivational and leadership skills required.
    $32k-47k yearly est. 6d ago
  • Operations Supervisor (Customer Service - Hybrid)

    NYCM Insurance 4.1company rating

    Edmeston, NY jobs

    The Operations Supervisor will lead and supervise a team of workforce management, administration, quality assurance or production staff members. They will achieve success using an in-depth understanding of call center operations and the phone system including the IVR, scheduling, forecasting, skill-based call routing, service levels, reporting and other aspects of call center management. Duties & Responsibilities: Accomplish department objectives through staff supervision, and organizing/monitoring work processes, ensuring that employees understand their duties and delegated tasks. Monitor employee performance and provide clear and regular feedback and coaching. Maintain staff by recruiting, selecting, orienting, and training employees and developing professional growth opportunities. Provide coaching and mentoring to assist with career path development. Document performance feedback and other personnel matters. Ensure adherence to company policies and procedures and undertake disciplinary actions if the need arises. Knowledge of leave policies and coordinating with HR. Set and approve employee's work schedule and shift. Verify and approve timekeeping records and consult employees about any discrepancies. Develop and monitor divisional training, practices, and procedures. Review reports pertaining to activities such production, staffing, forecasting, performance, budgets, and other departmental and company reports. Develop and maintain communications between all call center locations. Assist and mentor team with difficult or complex problems and escalated complaints or dispute resolutions. Organize staff between all locations. Assist with call center day-to-day management. Interpret and communicate work procedures and company policies to staff. Assist in training and instructing employees in job duties and company policies or arrange for training to be provided. Review and approve security requests. Other duties as assigned. Requirements: High School Diploma 2 years' service field supervisory experience Qualifications & Skills: Thorough working knowledge of a call center environment and scheduling hours. Intermediate personal computer skills, including electronic mail, routine database activity, word processing. Strong leadership, decision making, team building and coaching skills. Ability to accept and lead change by example in a collaborative team environment. Ability to delegate. Good analytical, critical thinking, and problem-solving skills. Flexible and comfortable working in a fast pace and sometimes stressful environment. Highly service orientated and committed to customer service and helping people with a positive attitude. Excellent listening and verbal and written communication skills. Payband 7 Exempt / Hours: 40 per week Market Range: $52,354 - $81,439 Accepting applications until: 2/2/2026
    $52.4k-81.4k yearly 19d ago
  • Supervisor, Claims Operations

    Allied Benefit Systems 4.2company rating

    Chicago, IL jobs

    The Claims Operations Supervisor will be responsible for various facets of the Clerical, Prompt Pay and Disability departments, including inventory management of responsible departments. Provide guidance and direction to team members, as well as implement workflows, as needed. Primary contact for handling and prioritizing any questions and issues from other departments and is responsible for staff management including training, development, coaching, quarterly and annual reviews. ESSENTIAL FUNCTIONS Lead employees to meet department expectations for productivity, quality, and goal accomplishment. Work closely with Manager to provide staff continued training and coaching initiatives. Conduct one on one coaching and development sessions with team, collaborate with Manager on any areas of development. Efficient and effective inventory management. Identify ways to streamline and improve efficiency of workflows to ensure quality standards are not compromised and best practices are utilized. Work with department Manager, Recruiter and Human Resources to interview, select & hire an appropriate number of employees. Maintain employee work schedules including assignments and training. Monitor all reports within department to ensure work is being handled timely and accurately. Conduct weekly meetings with assigned team members to ensure tasks and projects are completed on time. Ensure continuing efforts are made to cross train team members. Work with department manager to identify and handle issues proactively. Supporting other projects or tasks as assigned by management. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Performs other related duties as assigned. EDUCATION Bachelor's degree of equivalent work experience required. EXPERIENCE AND SKILLS Minimum of 1-2 years in a leadership/ supervisory role. Minimum of 3 years of group health insurance, benefits experience, and administrative skill required. Intermediate level work experience with Microsoft Office Suite software applications. The ability to easily learn other software and systems. Be able write professional business correspondence and procedures. POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
    $46k-70k yearly est. 8d ago
  • Supervisor, Commercial Lines Insurance

    We Insure 4.0company rating

    Remote

    Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. The National Sales Center Commercial Supervisor oversees a team of commercial insurance producers in a fast paced, high volume sales environment. This role leads daily commercial sales operations, develops producer performance, tracks key metrics, and ensures consistent achievement of commercial sales and premium targets. This role drives revenue growth by strengthening commercial sales execution, improving processes, and ensuring a professional, client focused experience across all commercial sales interactions. Key Responsibilities: Sales Team Management: Lead and motivate a team of commercial insurance producers, providing clear guidance, coaching, and performance feedback. Foster a culture of accountability, teamwork, and client focus. Conduct regular team meetings, training sessions, and one on one coaching to develop sales skills, product expertise, and consistent execution across commercial lines. Sales Performance Monitoring: Establish sales targets, goals, and KPIs specific to commercial insurance production. Monitor individual and team performance, analyze sales data, and provide regular performance updates to leadership. Identify trends, address performance gaps, and implement strategies to enhance sales productivity, close ratios, and premium growth. Lead Management: Oversee the distribution and management of commercial insurance leads to ensure timely assignment and consistent follow up. Track lead conversion rates, monitor pipeline activity, and partner with marketing and lead generation teams to improve lead quality, conversion efficiency, and overall new business results. Sales Process Optimization: Continuously review and refine commercial sales processes, workflows, and tools to drive efficiency and scalability. Identify opportunities to streamline quoting, follow up, and client onboarding. Partner with operations and technology teams to leverage automation, improve CRM utilization, and implement best practices that accelerate the sales cycle. Product and Industry Knowledge: Maintain in depth knowledge of commercial insurance products, carrier appetites, underwriting guidelines, and market trends. Provide ongoing training to ensure producers are well equipped to position products effectively, handle objections, and deliver tailored solutions to clients. Sales Reporting and Forecasting: Generate accurate sales reports, forecasts, and performance analyses to support business planning and leadership decision making. Identify growth opportunities, performance risks, and resource needs to drive targeted sales strategies and operational alignment. Customer Service Excellence: Ensure a client first approach within the commercial sales team. Promote professionalism, responsiveness, and ethical sales practices. Support resolution of client inquiries and escalations promptly to maintain a strong reputation for service quality and reliability. Compliance and Regulatory Adherence: Ensure all commercial sales activities adhere to insurance industry regulations, carrier requirements, and company policies. Stay informed of regulatory updates and coordinate necessary training to maintain compliance and uphold best practices. Collaboration and Relationship Management: Partner with marketing, underwriting, carrier relations, and customer service teams to ensure cohesive operations and an exceptional client experience. Build and maintain strong relationships with internal stakeholders and external partners to expand commercial sales opportunities and support sustainable growth. Education and/or Experience: High school diploma or equivalent required. College degree preferred. Minimum of 3 plus years of experience in Property and Casualty commercial insurance sales or sales leadership. Active Florida 2 20 General Lines License required. Experience with Applied Epic, QuoteRush, or similar commercial quoting platforms preferred. Work Environment: This role is primarily remote and performed in a home office environment using standard office equipment and technology. Occasional travel may be required based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Physical Requirements: This role requires the ability to sit for extended periods of time, communicate effectively, and use a computer, keyboard, and other standard office equipment. The role may require occasional travel, which may include walking, standing, and lifting light materials related to business needs. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Values. The We Way. At We Insure, Group our values shape how we work, how we lead, and how we grow-together. They're more than just words-they guide every interaction, every decision, and every customer experience. We Way Reflects Our Commitment to. We personalize protection at a price you can trust We hustle to find opportunity We care authentically We thrive in ambiguity We own our results We have fun along the way And-we're just getting started Our Total Rewards. Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program This position is not able to be performed in California, Colorado, New York or Washington. EEO We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *************************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.
    $35k-43k yearly est. Auto-Apply 5d ago
  • Desk Supervisor, Auto Material Damage

    Michigan Farm Bureau 4.1company rating

    Lansing, MI jobs

    US-MI-Lansing Type: Regular Full-Time # of Openings: 1 Farm Bureau Center Desk Supervisor, Auto Material Damage ObjectiveTo support the Auto Claims Manager in leading a team-based approach to auto material damage claims. This role oversees the daily operations of the desk appraisal function to ensure photo reviews, estimate audits, settlements, and payments are completed accurately and on time while delivering excellent customer service. The Desk Appraiser Supervisor serves as a technical resource and coach for Desk Auto Appraisers and assists with complex claims, escalations, and total loss resolutions in support of department and company objectives. Responsibilities Desk Supervisor, Auto Material Damage ResponsibilitiesLead and manage a team of Desk Auto Appraisers responsible for photo reviews, estimate audits, and claim settlements.Provide technical oversight, training, and guidance to ensure consistent estimate review and valuation accuracy.Serve as a technical authority for desk-handled claims, including repair-versus-replace decisions and total loss evaluations.Maintain comprehensive knowledge of automobile damage repair processes, estimating platforms, and desk appraisal standards. Qualifications Desk Supervisor, Auto Material Damage QualificationsRequiredBachelor's degree required, or equivalent experience may be considered.Five to ten years of auto appraisal experience required, or successful completion of AIC or CPCU Professional Designation.Minimum of one-year management experience required.Valid driver license with an acceptable driving record required.Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PId5c45f15997e-26***********9
    $64k-76k yearly est. Auto-Apply 4d ago
  • Building Operations Supervisor 2nd Shift (3 p.m. - 12 a.m.)

    Gerber Life Insurance In Fremont, Michigan 4.0company rating

    Cincinnati, OH jobs

    Overview Supervises building services of the 400 Broadway building and other local properties managed and leased by the company. Supervises general maintenance staff, as well as assigns work orders and ensures work is performed in a timely and quality manner. Areas include general maintenance, painting, carpentry, janitorial, laundry, groundskeeping, moving and other related operations. Coordinates activities with other shifts, outside contractors and other departments within Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updating manager on a regular basis Responsibilities What you will do: Organizes and supervises the activities and assigns tasks for associates. Maintains schedules and assures that all shifts are staffed to provide adequate manpower for all related tasks. Maintains repair parts and inventory for stock items related to areas of responsibility. Performs personally and/or directs major and more complex maintenance tasks. Directly responsible for supervision of janitorial contractor and other cleaning work performed by associates. Inspects buildings and grounds daily to assure quality interior and exterior maintenance is performed. Completes inspection forms to document deficiencies. Arranges corrective action when required to assure customer satisfaction. Recruits, hires, trains and develops maintenance staff. Provides direction to and development of associates through daily coaching, the administration of the performance management program, and the creation and implementation of development plans. Sets associate goals to increase production and assure high-quality service. Assists with the oversight of contracted services. Routinely conducts inspections to ensure that work is performed in a safe and skilled manner, and in compliance with all safety regulations and practices. Responsible for preparing and holding bimonthly safety meeting with all facilities management associates covering safety procedures for the exposures in the workplace. Responsible for daily building operations, including electrical and HVAC-related repairs and issues. Serves as primary backup to the manager of building operations, and oversees building/personnel Performs other duties as assigned Complies with all policies and standards Qualifications Associate's Degree Or commensurate selection criteria experience (Required) Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations (Required) and Proven experience coordinating multiple projects/assignments simultaneously, and completing assigned tasks accurately and on a timely basis. Must demonstrate a strong attention to detail with excellent organizational skills. Expected to cite examples of organization and time management methods used to manage or prioritize workload demands. Must demonstrate project management experience in planning, executing and maintaining a project from start to finish (Required) and Demonstrated experience effectively handling customers and providing excellent service (Required) and Proven experience working in a customer-oriented field, effectively articulating complex technical information, via phone/written communication, and has the ability to deliver an adverse response in a positive manner (Required) and Proven work experience directing others to initiate a recommended course of action to solve a problem or increase efficiency (Required) Proven knowledge of electrical, heating, ventilation, air conditioning and plumbing, and has experience with direct supervision of theses trades. Proven knowledge/experience and aptitude in the areas of painting, carpentry, janitorial, laundry, grounds keeping, moving and general repairs at supervisory level. Proven willingness to respond any time needed (day or night) to emergencies, equipment failure or staffing problems. Proven ability to read and interpret blueprints and specifications. Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. Ability to successfully interpret and communicate business needs between internal groups and external vendors in a clear, focused and concise manner. Demonstrated ability to effectively interact and communicate with all levels of staff and management. Proven ability to proactively recognize personnel problems and take corrective action. Demonstrated knowledge of various types of tools and equipment used in building operations. Demonstrated specialized knowledge in the area of safety/OSHA and the ability to train others. Proven ability to read and comprehend oral and written instructions. Working knowledge of word-processing, communication and spreadsheet applications. Working knowledge of proprietary applications supporting mechanical systems and services (e.g., SamTrak, Circon, Tracer). DL NUMBER - Driver License, Valid and in State Valid driver's license with a satisfactory and safe driving record Upon Hire (Required) BOMI SMA designation Upon Hire (Preferred) Work Setting/Position Demands: Demonstrated ability to stand, walk, sit, stoop, reach, bend, kneel, crouch, crawl, push, balance, climb and lift on a regular basis. Lifting includes raising objects from a lower to higher position or to move objects horizontally from position-to-position. Frequently lifting objects up to 50 pounds unassisted and over 50 pounds assisted. . Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned. Requires the ability to prepare written correspondence, reports and forms using prescribed formats. Written communication conforming to rules of punctuation, grammar, diction, and style on a regular basis. Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Must be able to work from 32-foot extension ladder, scaffolding, man-lift up to 120 feet and use in a safe and approved manner. Frequent exposure to noise, dirt, odors, temperature extremes and potentially hazardous tools and equipment. Must be able to safely use manual tools and power equipment common in the construction trades. Must be able to handle hazardous materials safely and tolerate exposure to electrical hazards as well as environmental hazards such as molds and various solvents. This position works in both indoor and outdoor environmental conditions. Extended hours required during peak workloads or special projects/events. Travel Requirements: Some travel to off-site locations as needed. We can recommend jobs specifically for you! Click here to get started.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Commercial Lines Underwriting Supervisor

    Utica National Insurance Group 4.8company rating

    Ohio jobs

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This Commercial Lines Underwriting Supervisor position is responsible for leading and managing a team of underwriters to ensure compliance with company underwriting policies. They will work closely with the Director of Regional Underwriting Operations to develop strategic plans for profitable growth within the territory. The team will underwrite commercial lines insurance policies, including General Liability, Worker's Compensation, Property, Commercial Auto insurance. Account exposure include Contractor, Wholesaler, Retail, Restaurant, Manufacturers, etc. Responsible for evaluating performance of all underwriters to confirm adherence to company underwriting guidelines policy. Effectively manages the quality process in a book of business. Manages territory to meet all regulatory requirements. Responsible for the administration of underwriting authority to underwriters with the Director of Regional Underwriting Operations. Understand trending in relation to growth and profit. Agency/Sales Management. Demonstrates strong partnerships with agents and brokers. Support sales plans and agency engagement initiatives. Effectively manage agency profitability. Work closely with Director of Regional Underwriting Operations to develop strategic plans that allow profitable growth in the territory. Embodies the leadership imperatives. What you need Minimum 5 years of experience in Commercial Lines Underwriting preferred. Leadership and management experience in the insurance industry, specifically in commercial lines preferred. Strong knowledge and understanding of General Liability, Worker's Compensation, Property, and Commercial Auto lines of business. Proven track record of successful underwriting and portfolio management in the middle market segment Excellent analytical and decision-making skills Strong communication, negotiation, and relationship-building abilities Bachelor's degree or equivalent experience preferred. CPCU, CIC designations highly desirable Salary Range: $90,000-$140,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Additional Compensation Underwriting Supervisor variable bonus plan BENEFITS: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA) Flexible Spending Accounts Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs Personal Insurance Discount Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-NC1
    $90k-140k yearly 40d ago
  • Operations Supervisor

    Independence Home Loans 4.5company rating

    Scottsdale, AZ jobs

    About the Role We're seeking a hands-on Mortgage Operations Supervisor to lead a team of Mortgage Loan Processors. You'll own day-to-day workflow management, coaching and development, compliance oversight, and continuous process improvement, ensuring files move with speed, accuracy, and outstanding borrower/partner experience. Requirements Manages the day-to-day operations of a loan department, including: Managing the loan process: Overseeing the loan process from application to final approval and repayment Managing staff: Hiring, training, and managing employees, including setting performance metrics and providing coaching Creating policies and procedures: Developing and implementing policies and procedures to ensure compliance with regulations and to improve productivity Solving problems: Resolving problems that arise during the lending process, such as payment issues Managing resources: Optimizing resources, such as staffing, equipment, and technology, to meet operational targets Auditing: Conducting regular audits to ensure compliance with company policies and industry regulations Analyzing performance: Monitoring and analyzing operational performance to identify areas for improvement
    $45k-68k yearly est. 19d ago
  • Personal Lines Underwriting Supervisor

    Jewelers Mutual 3.8company rating

    Neenah, WI jobs

    Lead with purpose. As a Personal Lines Underwriting Supervisor, you'll guide a team dedicated to delivering exceptional service and operational excellence. You'll oversee day-to-day operations, ensuring quality, productivity, and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers, quality specialists, and leadership, you'll coach and develop team members, monitor performance metrics, and implement strategies that enhance customer and employee experiences. You'll play a vital role in shaping a positive, empowered, and service-driven Customer Care and Underwriting environment. In this role, you'll combine leadership, communication, and problem-solving skills to help your team-and our customers-thrive. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Responsible for day-to-day operations within Customer Care to ensure quality, productivity and conversion goals are supported. Working with Quality Assurance Specialist, Trainer and Leads to ensure staff receive tools needed to be successful by evaluating and coaching staff for ongoing development. Assists with evaluating staff contacts to meet quality expectations. Provides follow-up to staff and pulls in the right people to support staff. Works with Customer Care Leadership Team to review daily and monthly metrics and takes steps in ongoing improvement. May assists Real Time Analyst in adjusting push/pull activities in order to meet service levels and adjust capacity. Holds regular 1:1 meetings with staff and facilitates staff meetings. Prepares and delivers yearly performance appraisals of staff members. Approves timesheets. Assists with escalated contacts. Participates in interviewing Customer Care job candidates. Supports divisional and organizational initiatives and may assist or lead initiatives or projects. Embraces change, leads by example, maintains a positive work environment and ongoing learning culture. Must be capable of becoming proficient in the Guidewire product suite. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Bachelor's degree from four-year College or university. Minimum two years insurance experience. An equivalent combination of education/or and experience may be considered Proficiency in Microsoft suite applications including Word, Excel, Outlook and PowerPoint. Property/Casualty Insurance Agents License from the state of Wisconsin OR ability to obtain within 4 months. Continuing education as required to maintain license. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.
    $51k-66k yearly est. 60d+ ago
  • Operations Supervisor

    Harrington 4.1company rating

    Hudson, CO jobs

    Job responsibilities: Work with the general manager on deploying field service technicians to ensure all project requirements and budgets are met. Manage all day-to-day operations. Manage the full scope of installation, start-up, repair, and replacement projects in residential, commercial and industrial buildings or municipal water and wastewater systems, including estimating, labor planning, job scheduling, work assignments, job completion, troubleshooting, and quality control. Troubleshooting complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues. Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services. Attend job-Walks, meet customers, and gather information necessary for Estimators to properly Bid on new Projects as needed. Attend business related events within the community to gain knowledge for bidding on new projects. Work with Estimators and planned maintenance teams to ensure all aspects of the project are captured in the estimate & subsequent proposal. Assist in driving the business processes and profitability across all channels through analysis of sales and margin Assist with the disciplined management process which ensures an efficient and safe work environment, including coordination and participation in regular safety training. Accountable for all A/R and A/P responsibilities. Assisting in hiring a technically competent team that meets and exceeds the technical requirements of our customers Mentoring field employees to gain their trust and cooperation. Job Requirements: Experience in the contracting, construction or industrial service industries preferred. Technical college degree or relevant Trade School certifications. Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential. Knowledge in reviewing contracts. Capable of reading blueprints/ plans Proficient with typical Microsoft programs, including Excel, Word, QuickBooks, PowerPoint, Project, Publisher, and Adobe. Experience with Sage Accounting is a plus. Minimum 1 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.
    $52k-78k yearly est. 21d ago
  • Supervisor - Accounting Operations

    Marsh McLennan 4.9company rating

    Urbandale, IA jobs

    Company:Marsh CorporateDescription: We are seeking a talented individual to join our accounting team at Marsh McLennan. This role will be based in Urbandale, Iowa. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role, you will collaborate with colleagues and stakeholders at various levels around the world, be an integral part of streamlining processes and identifying efficiencies and communicate with key stakeholders and leadership as part of a high-functioning team. We will count on you to: Manage a team of professionals who are responsible for Global processes. Research accounting policy or reporting issues. Prepare and analyze reconciliation questions and ensure timely and accurate monthly and quarterly close. Review internal processes and procedures and provide recommendations to management for improvement. Assist and lead the implementation of process changes and projects. Verify the work of and provide guidance to less experienced levels of colleagues. Provide functional advice or training to less-experienced accountant positions. Ensure compliance with corporate policies, carrier agreements, SOX procedures, local GAAP and US GAAP, and local statutory regulations (as applicable) regarding financial matters. Prepare ad hoc analyses as assigned. Partner with key stakeholders on various projects and company initiatives. What you need to have: 5+ years of professional experience in accounting or finance. Working knowledge of Global processes. Ability to drive consistent execution and strong interpersonal skills. Internal control experience. What makes you stand out: Prior supervisory experience preferred. Experience managing Global processes preferred. Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
    $48k-71k yearly est. Auto-Apply 19d ago
  • Fabrication & Stamping Operations Supervisor

    Colson Group Holdings 4.1company rating

    Jonesboro, AR jobs

    Lead Our Metal Fabrication Floor Picture the start of your shift: you walk the floor, greet teams across cutting, forming, stamping, welding, and assembly, then review WIP, material availability, and last shift's metrics. You set priorities, confirm safety readiness, and align the line leads to meet customer demand. Throughout the day, you coach, troubleshoot, and remove roadblocks so people, parts, and processes flow. What You'll Do Direct and coach production teams across all operations to achieve daily output, quality, and safety targets. Set priorities, assign work, and track progress; communicate results and issues to management. Safeguard product quality while maintaining high productivity standards. Ensure accurate completion and entry of daily paperwork (labor, scrap, SPC) into the labor reporting system. Replenish materials to points of use and move finished goods into inventory promptly and accurately. Uphold company policies and standards; model safe work behaviors on the floor. Standardize and sustain processes by assessing operating practices, control methods, and record-keeping. Apply Lean tools and techniques to elevate throughput and reduce waste. Partner with cross-functional teams; respond quickly to requests and questions from other departments. What You'll Bring Education: High school diploma (required). Background: Supervision or 2-5 years of equivalent hands-on experience. Experience: 2-3 years leading production/assembly teams; 2-3 years maintaining quality in a manufacturing environment; direct exposure to stamping manufacturing; involvement in continuous improvement initiatives; history of cross-department collaboration. Skills: Team leadership, problem solving, goal setting, workflow planning, and accountability tracking. Systems: Proficiency with MS Office (Outlook, Word, Excel) and familiarity with ERP platforms such as Epicor. Quality Mindset: Establish and enforce standards; complete shift summaries to report outcomes. Communication: Strong cross-functional communication; ability to train and lead by example. Equipment: Training in material handling equipment; reliable work ethic. Physical Requirements In occasional coverage for floor employees, you may need to: Lift packages up to 40 pounds. Bend or stoop as tasks require. Walk long distances repeatedly throughout the day. Stand and walk for 8+ hours per day. Climb step stools or small ladders. Compliance and Notices *Note *Every effort has been made to identify the essential functions of this position. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. *This position is a safety-sensitive position. The position requires operating or working around heavy equipment, which if performed while under the influence of drugs (including marijuana) or alcohol could result in errors in judgment, inattentiveness or diminished coordination, dexterity or composure that could in turn result in mistakes that would endanger the health and safety of you and others.
    $37k-58k yearly est. 12d ago
  • Supervisor, Commercial Lines Insurance

    We Insure 4.0company rating

    Florida jobs

    Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. The National Sales Center Commercial Supervisor oversees a team of commercial insurance producers in a fast paced, high volume sales environment. This role leads daily commercial sales operations, develops producer performance, tracks key metrics, and ensures consistent achievement of commercial sales and premium targets. This role drives revenue growth by strengthening commercial sales execution, improving processes, and ensuring a professional, client focused experience across all commercial sales interactions. Key Responsibilities: Sales Team Management: Lead and motivate a team of commercial insurance producers, providing clear guidance, coaching, and performance feedback. Foster a culture of accountability, teamwork, and client focus. Conduct regular team meetings, training sessions, and one on one coaching to develop sales skills, product expertise, and consistent execution across commercial lines. Sales Performance Monitoring: Establish sales targets, goals, and KPIs specific to commercial insurance production. Monitor individual and team performance, analyze sales data, and provide regular performance updates to leadership. Identify trends, address performance gaps, and implement strategies to enhance sales productivity, close ratios, and premium growth. Lead Management: Oversee the distribution and management of commercial insurance leads to ensure timely assignment and consistent follow up. Track lead conversion rates, monitor pipeline activity, and partner with marketing and lead generation teams to improve lead quality, conversion efficiency, and overall new business results. Sales Process Optimization: Continuously review and refine commercial sales processes, workflows, and tools to drive efficiency and scalability. Identify opportunities to streamline quoting, follow up, and client onboarding. Partner with operations and technology teams to leverage automation, improve CRM utilization, and implement best practices that accelerate the sales cycle. Product and Industry Knowledge: Maintain in depth knowledge of commercial insurance products, carrier appetites, underwriting guidelines, and market trends. Provide ongoing training to ensure producers are well equipped to position products effectively, handle objections, and deliver tailored solutions to clients. Sales Reporting and Forecasting: Generate accurate sales reports, forecasts, and performance analyses to support business planning and leadership decision making. Identify growth opportunities, performance risks, and resource needs to drive targeted sales strategies and operational alignment. Customer Service Excellence: Ensure a client first approach within the commercial sales team. Promote professionalism, responsiveness, and ethical sales practices. Support resolution of client inquiries and escalations promptly to maintain a strong reputation for service quality and reliability. Compliance and Regulatory Adherence: Ensure all commercial sales activities adhere to insurance industry regulations, carrier requirements, and company policies. Stay informed of regulatory updates and coordinate necessary training to maintain compliance and uphold best practices. Collaboration and Relationship Management: Partner with marketing, underwriting, carrier relations, and customer service teams to ensure cohesive operations and an exceptional client experience. Build and maintain strong relationships with internal stakeholders and external partners to expand commercial sales opportunities and support sustainable growth. Education and/or Experience: High school diploma or equivalent required. College degree preferred. Minimum of 3 plus years of experience in Property and Casualty commercial insurance sales or sales leadership. Active Florida 2 20 General Lines License required. Experience with Applied Epic, QuoteRush, or similar commercial quoting platforms preferred. Work Environment: This role is primarily remote and performed in a home office environment using standard office equipment and technology. Occasional travel may be required based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Physical Requirements: This role requires the ability to sit for extended periods of time, communicate effectively, and use a computer, keyboard, and other standard office equipment. The role may require occasional travel, which may include walking, standing, and lifting light materials related to business needs. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Values. The We Way. At We Insure, Group our values shape how we work, how we lead, and how we grow-together. They're more than just words-they guide every interaction, every decision, and every customer experience. We Way Reflects Our Commitment to. We personalize protection at a price you can trust We hustle to find opportunity We care authentically We thrive in ambiguity We own our results We have fun along the way And-we're just getting started Our Total Rewards. Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program This position is not able to be performed in California, Colorado, New York or Washington. EEO We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *************************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.
    $32k-39k yearly est. Auto-Apply 18d ago

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