Hamakua Health jobs - 32 jobs

SUMMARY DESCRIPTION To provide courteous customer service and assist providers in prioritizing patient needs, and processing prescription orders in compliance with Federal and State laws and Company policies and procedures. The following duties are typical for the MA I - Refills Specialist. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Handles patient relations in a positive manner, including effective resolution of patient complaints regarding medication refills. Answers the phone and refers phone requests to physicians which require a physician's knowledge, from the pharmacists. Accepts the written prescription or refill information from physician; confirms completeness of patient record and requests missing information as appropriate, and retrieves the patient's medical record(s) for verification by the pharmacists. Obtains patient allergy information. ommunicates with physicians to obtain prescription and refill authorizations. Applies basic prescription reading skills to the written prescription upon data entry. Basic prescription reading skills include: dosage form differentiation, directions and product recognition. Accesses the clinic computer to obtain complete patient record Inputs, accesses, processes, and retrieves data from the clinic computer, as state laws permit. Where allowed by law, informs the patient of the availability of generic alternative products. Maintains the clean appearance of workstation. Maintains and safeguards confidentiality concerning associates, patients and Company information. Responsible for performing all job duties with honesty and integrity. Treats patients, associates, third parties and vendors with courtesy, dignity and respect. Performs other duties as assigned. EDUCATION, EXPERIENCE & QUALIFICATION GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Requires good written and oral communication and interpersonal skills and the ability to maintain composure in dealing with patients, drug representatives, pharmacists and outside health agencies such as Hospice and Home Health. Mental alertness is necessary to ensure safe and accurate completion of work activities. Comply with clinical policies and procedures. Must be able to understand prescription information, drug identification and generic equivalents. Speaking a second language is an asset to this position PERFORMANCE REQUIREMENTS Courteous, honest and professional at all times Able to communicate and relate well with physicians, clinical support staff and other HKH employees Able to provide innovative input into the development of the clinic and its processes. Maintains appropriate licensure and certification including meeting and/or exceeding continuing education requirements. Efficient, organized and accurate PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Medical office environment. Multi-task oriented position including direct patient care may require sitting or standing for long periods. Some bending, stooping, and lifting (up to 50lbs). Must interact with physicians, patients and other office personnel. Must possess socio-economic and cultural sensitivity. May involve contact with angry, upset or ill persons. Will involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to assist with procedures, perform and interpret lab results, and interface with computer. Must have auditory acuity to handle phone calls and extensive patient interaction. Work Schedule: This is a non-exempt position . The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Confidentiality: As an employee of Hamakua-Kohala Health Clinic, you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment. EEO STATEMENT Hamakua-Kohala Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hamakua-Kohala Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Hamakua-Kohala Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hamakua-Kohala Health's employees to perform their job duties may result in discipline up to and including discharge. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as Ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Dental Patient Services Representative. Pay rate for this role is $22.50 per hour. Schedule: Monday-Friday, 40 hour work week, no weekends Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLU Bus Pass benefits BIKI bike rental benefits Company Shirt The Dental Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office and back office when assisting dental provider. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules. Qualifications and abilities: High school graduate or equivalent. Minimum of one year working in a dental office with knowledge of basic dental terminology, insurance billing, and dental procedures. Knowledge of dental office workflow and previous experience working in a dental office is recommended. Previous dental assisting experience is recommended. Familiarity with common software programs (i.e. Windows-based programs) and an ability to quickly learn new systems. Ability to communicate effectively with patients, community members, and staff members. Proficient in computer skills: typing, navigating through the internet and emails. American Heart Association or American Red Cross CPR/BLS for the Health Care Professional with current certificate. Duties include but are not limited to: Provide customer service of high-standard professional level to patients and associates in person and or on the telephone. Verifies and checks eligibility and insurance benefit to every patient. Ensures that all departmental wide registration forms are completed and signed by the patient. These forms include: registration, HIPAA, insurance, billing, and release of information. Schedules appointments and monitors each provider's schedule for conflicts. Documents all conversations and communications with patients and other medical and dental offices in the Dentrix Enterprise health record. Other duties as assigned. Interested candidates should apply through our ADP Workforce Now interface: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional) Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

Behavioral Health Provider - Integrated Primary Care (LCSW or Psychologist) Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full-time Behavioral Health Consultant (BHC). Pay rate for this role is $72,500 - $135,000 annually (commensurate with experience and licensure) Schedule: Full-time, Monday - Friday Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt Summary of the position: Waikiki Health is seeking a Behavioral Health Provider to join our integrated care team. This role combines clinical expertise with collaborative care, serving diverse and underserved populations in a fast-paced primary care environment. This is an opportunity to make a meaningful impact while advancing your skills in an innovative, team-based care model. Qualifications and abilities Education: PhD or PsyD in Clinical Psychology OR Master's in Social Work Licensure: Current Hawaii license as LCSW or Licensed Psychologist Preferred: Experience in integrated primary care and FQHC settings Strong skills in clinical assessment, trauma-informed care, and evidence-based interventions Excellent interpersonal and communication skills Ability to work effectively with diverse populations and adapt to a fast-paced environment General Duties include but are not limited to Conduct behavioral health screenings and targeted interventions for patients referred by primary care providers Collaborate with medical staff and care coordinators to support whole-person care Develop comprehensive patient care plans Deliver individual psychotherapy (in-person and telehealth) Document accurately and timely in EMR systems Other duties as assigned *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Interested candidates should apply through our ADP Workforce Now interface: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

Job Description Primary Purpose: Under indirect supervision, accurately and efficiently certify/recertify WIC participants based upon Federal regulations and State of Hawaii Department of Health WIC policies using the HIWIC computer system. Assists in all aspects of WIC services. Supports the mission, goals and objectives of Kalihi-Palama Health Center Essential Duties: Maintain professional customer service towards all participants and staff Performs routine clerical duties with ability to type 25wpm, use fax/scan/copy machine · Accurately orients participants to the WIC program Give directions to KPHC WIC clinic via all modes of transportation · Able to use audio visual equipment for WIC orientation video · Accurately explains the WIC program/history/foods approved · Able to accurately and efficiently certify/recertify WIC participants based upon Federal regulations, and State of Hawaii Department of Health WIC policies · Complete presumptive eligibility whenever possible and schedule follow up accordingly · Can accurately, verbally outline and record all aspects of WIC eligibility requirements, ID, household income eligibility and what documents are required to prove eligibility and Med-Quest verification Use the HIWIC system to perform essential duties and other duties as assigned · Accurately determines and records first and second authorized caregivers · Accurately able to verbally explain e-WIC card · Accurately able to issue and activate e-WIC card · Accurately able to assist setting participants PIN · Able to direct participants in resetting/unlocking e-WIC pin using IVR number · Ability to deactivate card, set appointment for participants to retrieve new card · Able to retrieve and assess necessary foster care documents and legal guardianship documents · Ability to follow policies and procedures to issue e-WIC card and benefits to foster clients Accurately records new pregnancy and end of pregnancy Accurately complete in-state WIC transfers Accurately print Verification of Certification (VOC) Knows contact information to other WIC programs to help clients transfer if needed Accurately apply for Hawaii WIC, issues e-WIC card and benefits to out of state transfers · Checks participants address/zip and phone number at each visit · Answer the phone, take messages and return phone calls in a timely manner Retrieve phone messages/emails and returns calls/email in a timely manner · Accurately measures, records, and interprets anthropometric data · Accurately measures (Masimo), records and interprets hematological data · Must be effective in motivational interviewing · Must be effective in setting and documenting SMART goals with WIC clients · Accurately creates standard and tailored food packages · Accurately creates Special Authorized food packages with approved authority · Issue e-WIC benefits/explain usage · Can correctly verbally discuss all WIC eligible foods/formula · Able to void and re-issue-WIC cards/WIC benefits · Able to modify benefit issuance/retailor foods · Correctly does nutrition education (NE) contacts for all low-risk clients, read medical notes, gets needed forms and makes correct next appointment · Correctly provides appropriate follow-up nutrition education counseling to high-risk clients after seeing the registered dietitian at least once per certification · Follow "Special Formula and Medical Nutritional Products Issuance Guide" to complete special authorization in HIWIC with approved authority · Able to follow Special Formula ordering, receiving and issuing guidelines · Able to look up history of contacts to determine if cards were signed electronically · Able to do monthly time study for State Department of Health WIC office · Able to provide nutrition education for pregnant women, breastfeeding women and postpartum women · Able to provide nutrition education for infants and children (i.e. breastfeeding, bottle use, low iron, overweight, underweight, etc.) Able to retrieve nutrition education from WICHealth.org and accurately record online nutrition education in HIWIC. · Able to assess WIC clients and appropriately refer high risk clients to the WIC Registered Dietitian Call WIC "No Show" list monthly to contact missed appointments Send WIC letters for applying to WIC, WIC orientation, and missed appointments · Retrieve WIC referrals in Centricity (KPHC EMR) · Schedule and complete WIC referrals in HIWIC in a timely manner according to standards Appropriately refer WIC clients to Kalihi-Palama Health Center for additional resources Appropriately refer to other community resources/healthcare providers. Assist with outreach activities · Document and assist with voter registration · Document immunization status · Scan all necessary and required documents in HIWIC · Accurately documents WIC Rights and Responsibilities signature(s) for primary and alternate caregivers · Able to follow ethical guidelines and assure participant confidentiality on all information (HIPAA). · Able to provide interpretation in proficient language(s) · Regular and reliable on-site attendance is required. Other Duties: · Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly. · Cooperates with all other staff members in accomplishment of own job duties · Serves as a team player, exhibiting traits of courtesy, caring, helpfulness and respect · Maintain positive customer relationships through effective communication and follow up · Performs other related duties and accepts responsibility as assigned Minimum Qualification Requirements: Education: · High school diploma or general education degree (GED) required · BS in Nutrition Experience: Previous experience working with children/infants preferred Skills/Knowledge: · Competent with computers, office machines and office procedures · Must be able to work well with culturally and socio-economically diverse staff and participants · Able to speak and write English well · Bilingual preferred · Willing to be a critical thinker, assume leadership and support the KPHC-WIC team · Highly organized · Able to do simple accounting, mathematically inclined · Able to work calmly and effectively under stressful situations · A team player · Able to follow ethical guidelines and assure confidentiality of client information · Familiar with community resources and programs · Genuinely wants to help WIC participants · Able to work alone and with initiative · Able to train other staff in HIWIC, WIC and nutrition education Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law Job Posted by ApplicantPro

Job Description Primary Purpose: As a leader of the Patient Centered Medical Home Team, this position will provide healthcare to adult patients by leading a care management team using the patient-centered medical home team model. This person will also assist in clinic teaching and fulfill administrative responsibilities. The person in this position is a member of the Patient Centered Health Care Home team at KPHC where each team member plays an integral role in providing patient-centered health care. This position is primarily located at the Punawai Clinic but may be scheduled any other KPHC clinic based on organizational needs. Essential Duties: · Practice and provide care in accordance with acceptable standards of Family Medicine or Internal Medicine, the Clinical Practice Guidelines of KPHC, and other written policies and standing orders of KPHC. · Provide comprehensive patient care with the ability to consult and/or refer to other health care providers/services/agencies as necessary. · Order and interpret laboratory tests, studies and ancillary services. · Prescribe medical treatment and clinical drugs to patients. Perform approved therapeutic procedures. · Dispense medications from within clinic supply in accordance with legal and clinic standards. · Maintain charting in accordance with legal and clinic standards. · Instruct and advise patients regarding preventive health care measures to promote physical and mental well-being and to promote early detection, diagnosis and management of medical conditions. · May be required to supervise Physician's Assistants or other staff as assigned. · Review and manage on a regular basis chronic care cases that require ongoing medical attention. · Provide/promote "informed consent" and knowledgeable participation of clients in their care and in preventive care. · Maintain confidentiality of all patient information according to federal guidelines and regulations. · Assist in the resolution of complaints, requests and inquiries from patients. · Provide health education/consultation to clients, families, other professionals and the community as appropriate. · Collaborate in planning and participate in teaching paraprofessionals, medical students, residents, nursing students and other health care professionals as assigned. · Expected to attend All-Staff Meetings bi-monthly and other staff and professional meetings as required. · Participate in health center and professional quality assurance plans/activities, data collection and analysis. Participate in monthly peer review, support staff evaluation, case conferences, hospital committees and other activities as required. · Assist in evaluating and revising Clinical Practice Guidelines for practice in the clinic and in other practice policies and procedures. · Provide after-hours call coverage shared with other members of the adult medicine team. · May be required to provide outpatient care at one or more KPHC sites. · Communicate concerns and suggestions to the Medical Director, Clinical Operations Director and to other medical team providers verbally and in writing, where appropriate. Regular and reliable on-site attendance is required. Other Duties: Perform other related duties as assigned. Minimum Qualification Requirements: Education: · Medical or Osteopathic doctorate degree from an accredited medical school required. · Completion of residency in Family Medicine or Internal Medicine at an accredited US residency program required. · Required to participate in continuing education programs and maintain current BLS certification. Licensing/Certification · Unrestricted license to practice medicine in the State of Hawaii required · Board Eligibility or Board Certification in Family Medicine or Internal Medicine required · Current Basic Life Support certification required. · Current DEA and Hawaii State Narcotics registration required. · Must be eligible for credentialing with Quest and the majority of other third party payers with whom KPHC participates. Skills/Knowledge: · Must be able to work with multi-ethnic and multi-cultural staff and clients. · Knowledge of and ability to apply professional medical principles, procedures, and techniques. · Thorough knowledge of pharmacological agents used in patient treatment. · Effective verbal and written communication skills along with proper telephone etiquette. · Perform in a tactful and professional manner. Regular and reliable onsite attendance required. Job Posted by ApplicantPro

SUMMARY DESCRIPTION The RN/Clinical Services Manager is responsible for assisting the Medical Director in all aspects of their responsibilities. The Clinical Services Manager ensures clinic flow is established by serving as a liaison between provider needs and clinical resources. Provides leadership and manages clinical support staff to include LPN's, Medical Assistants, Referral specialist, and Refills Specialist. This is primarily an administrative position but, during staff shortages or unexpected absences, the Clinical Services Manager will expected to step in to cover clinical needs. REPRESENTATIVE DUTIES The following duties are typical for the RN/Clinical Services Manager. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides support to the Medical Director in all aspects of the Medical Director's responsibilities. Responsible for directing, organizing and supervising the work of the clinical support staff. Oversees and manages clinical staff operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Ensures that appropriate clinical support staff are present whenever medical services are offered. Coordinates clinical support staff efforts to ensure that effective patient care is being provided and that quality standards are met. Reviews patient and staff data to measure the effectiveness of patient care. Monitors patient care for quality. Responsible for interviewing and hiring clinical support staff. Responsible for providing leadership and guidance to clinical support staff. Evaluates the performance of clinical support staff and ensures that clinical support staff is properly trained. Maintains the productivity of clinical support staff through coaching, counseling, and disciplining; also, through planning, monitoring, and appraising job results by providing regular feedback and mentoring, addressing any personnel issues to promote a productive and supportive work environment, developing education programs and contributing to clinical support staff professional development. Maintains clinical support staff and nursing guidelines by writing and updating policies and procedures in compliance with regulatory standards. Communicates and interprets policies and procedures to clinic support staff and monitor staff practices and implementation. Collaborates with the Medical Director and other stakeholders in order to develop, implement and evaluate clinical programs and services. Collaborates with other departments, external providers, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems. Supports the quality assurance, quality improvement, and patient safety programs. Is a member of Quality Improvement work group. Promotes patients' independence by establishing patient care goals; teach and counsel patients, friends, and family and reinforce their understanding of disease, medications, and self-care skills. Establishes a compassionate environment by providing support to patients, friends, and families. Assists Lab Director in training of new staff and current staff on Point of Care testing and quality controls to maintain CLIA certificate. Maintains inventory of medicines, equipment and supplies. Responsible for TB clearance and Immunizations for all new employees and annual TB assessments. Ability to be certified as a CPR/First Aid/AED instructor. Assigned to Hamakua Clinic, will work at all other HKH clinics as needed. Attends all required HKH meetings and trainings. All other job duties as assigned. EDUCATION, EXPERIENCE & QUALIFICATION GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education: Graduate of RN or LPN license. College courses in management or a specialty area are preferred. Experience: At least (5) years previous healthcare experience, demonstrated leadership abilities in program development, strong customer service and communication skill, budget and clinical background. Certifications/Licensure: PA LPN license required with no restrictions. Other: Clean Background check. CPR certification required (must be obtained within 30 days of employment). Two or more-years supervisor experience required. Previous experience working with diverse patient demographics. Flexibility to work occasional nights and weekends for events. Valid Driver's license, reliable transportation and ability to travel and work at all HKH Clinics. Ability to occasionally travel for conferences, meetings, etc. Performance Requirements Courteous, honest and professional at all times. Able to communicate and relate well with physicians, clinical support staff and other HKH employees Able to provide innovative input into the development of the clinic and its processes. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Efficient, organized and accurate SUPERVISORY RESPONSIBILITY This position provides leadership and manages clinical support staff to include LPN's, Medical Assistants, Referral's, Pharmacy, Office Support and the Care Coordination team. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Medical office environment. Multi-task oriented position including direct patient care may require sitting or standing for long periods. Some bending, stooping, and lifting (up to 50lbs). Must interact with physicians, patients and other office personnel. Must possess socio-economic and cultural sensitivity. May involve contact with angry, upset or ill persons. Will involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to assist with procedures, perform and interpret lab results, and interface with computer. Must have auditory acuity to handle phone calls and extensive patient interaction. Work Schedule : This is an exempt position. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job. Confidentiality: As an employee of Hamakua-Kohala Health Clinic, you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment. EEO STATEMENT Hamakua-Kohala Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hamakua-Kohala Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Hamakua-Kohala Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hamakua-Kohala Health's employees to perform their job duties may result in discipline up to and including discharge. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full-time Dental Assistant Pay rate for this role is $22.50 per hour Schedule: Monday - Friday, 40-hour work week Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment with matching. Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt The dental assistant will provide dental care by preparing patients for treatment, providing chair side assistance to the dentist, and maintaining dental instruments, equipment, and operatories in a clean and ready for use manner. Duties include but are not limited to: Prepare patients for treatment and maintain a steady patient flow. Review patient health history, take vital signs if deemed necessary, document in patient record, and assure completion of forms and signatures. Taking and developing dental radiographs as prescribed by the dentist. Maintains a sterile and neat working environment according to current infection control procedures. Make preliminary and impressions of patients' teeth and pour models and trim casts when needed. Make custom trays for patients for denture procedures. Prepare and maintain dental instruments, equipment, and supplies. Understands and demonstrates ability to protect patient privacy according to HIPAA laws. Other duties as assigned. Qualifications: Completion of dental assisting, other recognized training program or in office training is required. A minimum of 1-year dental assisting experience (need to have to be called in for an interview) OR an RDA/CDA certification. Understand practices and techniques of a dental office setting. Basic computer skills needed to access electronic dental records. Ability to communicate effectively with patients, community members, and staff members. Reading, writing, and basic knowledge at a high school level is needed. Interested candidates should apply through our ADP Workforce Now interface: ************************************************************************************************************************ Id=19000101_000001&lang=en_US If the link above is not working, please submit your resume to our Human Resources department at ********************. Be sure to include the position title in the email subject line. *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full-time Call Center Associate Pay rate for this role is $18-$20 per hour, based on experience. Schedule: M-F, 40-hour work week, some Saturdays. Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment with matching. Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and answers all in-coming agency phone calls from patients, insurance providers, referral agencies, medical providers and staff (internal and external), pharmacists (internal and external) and any other inquiry calls directed to the agency including questions directed and transferred to human resources, marketing, development, compliance, billing and finance. The CCA reports to the Call Center Manager and is responsible for providing excellent and accurate customer service in a friendly and professional manner. The CCA helps to maintain efficient workflows as assigned by CC Manager including checking voice mail messages, returning customer calls and confirming primary care provider (PCP) designations Duties include but are not limited to: Provides superior customer service to all patients and agency customers and vendors via a multi-queue digital telephone system. Uses the agency ATHENA System and Electronic Medical Records (EMR) system to access patient data, schedule appointments, confirm appointments, re-schedule no-show appointments, perform and document patient COVID-19 screenings, requests for pharmacy refills, patient portal support, patient insurance verification via outside secured database, internal messaging to providers and/or other medical support team, processing online payments, confirm patient balances due, schedule transportation services, coordinate translation services, plus whatever else is required or needed to assist the customer/patient. Verifies patient demographics including but not limited to patient address, phone, email, mailing address, DOB, insurance, patient occupation, income verification for sliding fee, plus authorization for texting and/or emailing patient, among other tasks required. Maintains clean, presentable, safe, sanitized and clutter-free working area, including cleanliness of common shared areas in the office kitchen and the company refrigerator. Maintains and always upholds patient confidentiality. Other duties as assigned include working half-day on Saturday at minimum once a month, at maximum twice per month, within the 40-hour work week schedule. Qualifications: High school graduate or equivalent mandatory. One year working in a customer service-related job or call center environment preferred. Familiarity with common software programs including Microsoft Word, Excel, and Outlook (i.e. Windows-based programs). Some experience working with commercial phone equipment including knowledge of how to put a customer on hold, forwarding and transferring calls and voice mail retrievals. Ability to quickly learn new computer systems (Athena & Digium). Ability to communicate effectively with patients and customers, vendors and staff members alike. Ability to calmly handle stressful in-coming calls politely, professionally and efficiently handling customer requests without raising the volume and/or tone of one's voice. *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, MMR, Hep B (optional). Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Compliance and Risk Management Specialist Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full-time Compliance and Risk Management Specialist Pay rate for this role is $65k - $72k annually, depending on experience and level of education Schedule: Monday - Friday, 40-hour work week Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt The compliance and risk management specialist develops and maintains systems within the organization to detect, monitor, prevent, organize, measure, investigate, report, and manage patient adverse events, malpractice claims, incident reports, and other indicators of risk to patients, clients, or employees. This position maintains up to date organization policies and employee training. Qualifications Bachelor's degree and three years of experience in a related field OR master's degree and 1 year of experience in related field. A combination of education and experience will be considered. Experience with e-learning platforms desired. Certification in HealthCare Compliance preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and accept and benefit positively from direct supervision. Experience with and proficiency in the following programs are preferred: Microsoft Outlook Office, MedTrainer or other compliance-based software, Adobe Acrobat Pro, DocuSign, and PowerPoint. General Duties include but are not limited to Maintains and keeps current the policy and procedures manual for Waikiki Health. Annually reviews and updates WH policies and procedures, ensures compliance with HIPAA, FTCA, OSHA and CMS privacy, safety, risk management and emergency preparedness requirements. Serves as WH's HIPAA Privacy Officer, ensures HIPAA privacy training, ensures compliance with and investigates reports of potential violation of the HIPAA Privacy and Security Rules and WH's Privacy Policies and Procedures. Monitors changes in the HIPAA Privacy and Security Rules and other regulatory bodies, to recommend amendments to WH's Privacy Policies and Procedures, as necessary to maintain ongoing compliance. Completes WH's annual risk assessment and action plan, quarterly risk management assessments, provides risk management training to health center staff, submission of annual risk management report to the WH Board and Leadership team and other tasks. Submits annual liability insurance renewal for health center through the Federal Torts Claims Act and regularly updates MIEC (medical professional liability insurance provider) on provider status for gap coverage. Researches, administers and assures thorough compliance documentation with annual organization-wide training for compliance with government mandates. Manages daily compliance activities including the administration of incident reports, evaluation, and investigations. Manages Waikiki Health safety program to ensure that all locations are compliant with State and Federal safety regulations; ensures that proper paperwork and documentation is on file for inspection purposes; recruits and manages safety coordinators at each site. Develops and facilitates workplace violence and safety related training for WH staff Coordinates claims management activities. Other duties as assigned. *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Interested candidates should apply through our ADP Workforce Now interface: ************************************************************************************************************************ Id=19000101_000001&lang=en_US Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Dental Biller (Part-Time and Full-Time) Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a part-time and full-time Dental Biller. Pay rate for this role is $24 per hour. Schedule: Full-time: Monday - Friday; 40 hours per week. Part-time, Monday-Friday; hours to be discussed with supervisor Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt Summary of position: The Dental Biller will submit claims for treatment rendered and researches claims in rejected and/or hold status for dental services using the respective electronic health record (EHR) systems. They also facilitate functions for credentialing, insurance payers, audits, both internal and external following confidential protocol. The Dental Biller submits pre-authorizations to dental insurance companies, follows up and documents pre-authorizations in the EHR. They also create treatment plan cost estimates and assist with Ryan White treatment plan cost estimates and correspondence with the RW team. Qualifications and abilities Education High School Diploma or equivalent, a minimum of 2 years of experience in medical/dental billing and or follow up with all types of insurance carriers including Medicare and Medicaid. 2 years FQHC experience and complete understanding of QS1, AR and PMS system. Qualifications Clerical: Knowledge of clerical procedures and systems such as word processing, a Patient Management System, other office procedures and medical terminology. Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words. Familiarity of Microsoft Office programs, including, but not limited to, Excel and Outlook. General Duties include but are not limited to Maintain professional relationships with patients and staff, addressing any billing issues and/or concerns. Balancing and submission of deposits to accounting for all facilities daily. Review overpaid claims, credit balances and refund requests Review and follow up with billing related flags from providers, clinical staff and Dentrix Enterprise support staff Act as a liaison between contracted billing agency and Waikiki Health, reporting any issues related to billing and patient issues Other duties as assigned *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Interested candidates should apply through our ADP Workforce Now interface: ************************************************************************************************************************ Id=19000101_000001&lang=en_US Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Health Educator Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full-time Health Educator Starting pay is $21 per hour. Schedule: Monday - Friday, 40-hour work week Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment. Matching is offered once eligible with a 3-year vesting period. Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt The Health Educator will provide preventative health education on HIV, Hepatitis C, & STDs to clients enrolled in substance abuse treatment programs on the State of Hawaii. Provide confidential HIV and Hepatitis C outreach, testing, and linkage to community resources. Qualifications and experience: High School degree and public speaking experience are required. Experience working with HIV/AIDS, Hepatitis C and/or diverse populations (substance abuse, mentally ill, homeless, crisis) preferred. Valid Hawaii State Driver's License with clean driving abstract. Phlebotomy trained or willing to be trained. CPR/AED/First Aid Certified or willing to be certified. Must have the ability to correspond through email, refer to online schedules and databases. Proficient in Microsoft Office (Word, Excel, PowerPoint). Must be able to complete Outreach Testing Linking (OTL) training provided by the State of Hawaii Department of Health. Must be able to travel inter-island Case Management experience required. Duties include but are not limited to: Provide HIV/AIDS, STI, viral hepatitis prevention education. Perform phlebotomy for all HIV and Hepatitis C preliminary positive patients and complete lab and the State's Department of Health's reporting requirements. Develop working relationships with substance abuse treatment center staff including counselors, nurses, program coordinators, or others working directly and confidentially with patients. Ensure all HIV/AIDS and/or Hepatitis C positive patients are referred and scheduled for medical follow up after receiving test results. Document all patient encounters, goals, progress, and complaints into Waikiki Health Electronic Medical Record (EMR) system and route any pertinent chart notes to medical providers. Perform other tasks and duties as assigned. *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Interested candidates should apply through our ADP Workforce Now interface: ************************************************************************************************************************ Id=19000101_000001&lang=en_US Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionSUMMARY DESCRIPTION Provide clinical care and services to patients in specialty areas as assigned as qualified to perform. Function as a fully accountable colleague with the clinics through collaborative care agreements DUTIES The following duties are typical for the Physician. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. PRIMARY ACCOUNTABILTIES Achieve Results Effect improvements in patient well-being through accurate and timely diagnosis and delivery of relevant, high quality medical care. Ensure the delivery of competent, accurate, medical care and treatment to all patients as assigned. Meet or exceed all measurable standards of care, including overall clinical, quality, and productivity goals. Ensure accuracy, efficiency, and appropriate confidentiality with patient charting and related recordkeeping and administrative functions as assigned. Operational Excellence Ensure the delivery of all medical treatment and care is consistent with all regulatory, accreditation, and professional standards, including clinical policies and quality initiatives. Understand and ensure all practices and procedures related to the delivery of medical services are consistent with contracted protocols and procedures. Relationship Management Develop and ensure favorable relationships with all patients and their families. Achieve commitments from patients to adhere to an effective plan of care, and ensure all patient services are delivered in a caring and professional manner. Develop and ensure ongoing, positive relationships and collaboration with other physicians, nurses, administrative and clinic operations staff. Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff. Professionalism & Stewardship Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. PRIMARY TASKS & DUTIES Comprehensive physical assessment; evaluating, diagnosing, and treating new and existing patient's medical conditions. Initiating and interpreting labs and x-ray studies including CTs & MRIs. Performing medical procedures. Prescribing and referring patients for specialized consultation. Using prescriptive authority to write prescription medicines for patients. Write/Dictate progress notes on patients' charts indicating patient status and treatment procedures performed. Conducting follow-up patient care. Providing health education to patients and families. Supervising and/or coordinating the activities of patient care and support staff within the health care center. Teaching and training illness prevention. Actively participate in community health education. Performing emergency life saving procedures in cases such as cardiac arrest, respiratory arrest, massive hemorrhage, or similar emergencies. Are among front line medical providers in emergency disaster services.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Medical Assistant. Pay rate for this role is $22.50 per hour. Schedule: Monday - Saturdays, 40 hour work week Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLU Bus Pass benefits BIKI bike rental benefits Company Shirt The Medical Assistant will work under the direction of a provider and/or director. The MA assists the provider in scribing and providing clinical, education, and customer services, including chart prep, huddles, population based management, patient intakes, vital signs, and counseling in conformance with clinic protocols. Duties include but are not limited to: Assists in the process of completing procedures related to procurement and processing of diagnostic laboratory specimen samples as ordered by the physician with accurate labeling and EMR (Electronic Medical Record) documentation. Reports significant physical findings to provider and documents findings in EMR. Answers clinic phone calls, takes messages and/or appropriately directs calls verbally or via EMR patient case. Assist with productivity and working with the clinical staff and medical providers. Continually to work with clinical team to identify ways to provide efficient and effective care. Performs other tasks as assigned. Qualifications: High School diploma or equivalent required Completion of Medical Assisting program, Associate's Degree in a similar field from an accredited institution, or 12 months of clinical medical assistant job experience Familiarity with common software programs, (i.e. Windows-based programs) an ability to quickly learn new systems. Ability to communicate effectively with patients, community members, and staff members. Minimum typing speed of 45 WPM Proficient in computer skills: typing, navigating through the internet, and emails. OSHA training. BCLS biannually. Interested candidates should apply through our ADP Workforce Now interface: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Primary Purpose: Under indirect supervision, accurately and efficiently certify/recertify WIC participants based upon Federal regulations and State of Hawaii Department of Health WIC policies using the HIWIC computer system. Assists in all aspects of WIC services. Supports the mission, goals and objectives of Kalihi-Palama Health Center Essential Duties: * Maintain professional customer service towards all participants and staff * Performs routine clerical duties with ability to type 25wpm, use fax/scan/copy machine * Accurately orients participants to the WIC program * Give directions to KPHC WIC clinic via all modes of transportation * Able to use audio visual equipment for WIC orientation video * Accurately explains the WIC program/history/foods approved * Able to accurately and efficiently certify/recertify WIC participants based upon Federal regulations, and State of Hawaii Department of Health WIC policies * Complete presumptive eligibility whenever possible and schedule follow up accordingly * Can accurately, verbally outline and record all aspects of WIC eligibility requirements, ID, household income eligibility and what documents are required to prove eligibility and Med-Quest verification * Use the HIWIC system to perform essential duties and other duties as assigned * Accurately determines and records first and second authorized caregivers * Accurately able to verbally explain e-WIC card * Accurately able to issue and activate e-WIC card * Accurately able to assist setting participants PIN * Able to direct participants in resetting/unlocking e-WIC pin using IVR number * Ability to deactivate card, set appointment for participants to retrieve new card * Able to retrieve and assess necessary foster care documents and legal guardianship documents * Ability to follow policies and procedures to issue e-WIC card and benefits to foster clients * Accurately records new pregnancy and end of pregnancy * Accurately complete in-state WIC transfers * Accurately print Verification of Certification (VOC) * Knows contact information to other WIC programs to help clients transfer if needed * Accurately apply for Hawaii WIC, issues e-WIC card and benefits to out of state transfers * Checks participants address/zip and phone number at each visit * Answer the phone, take messages and return phone calls in a timely manner * Retrieve phone messages/emails and returns calls/email in a timely manner * Accurately measures, records, and interprets anthropometric data * Accurately measures (Masimo), records and interprets hematological data * Must be effective in motivational interviewing * Must be effective in setting and documenting SMART goals with WIC clients * Accurately creates standard and tailored food packages * Accurately creates Special Authorized food packages with approved authority * Issue e-WIC benefits/explain usage * Can correctly verbally discuss all WIC eligible foods/formula * Able to void and re-issue-WIC cards/WIC benefits * Able to modify benefit issuance/retailor foods * Correctly does nutrition education (NE) contacts for all low-risk clients, read medical notes, gets needed forms and makes correct next appointment * Correctly provides appropriate follow-up nutrition education counseling to high-risk clients after seeing the registered dietitian at least once per certification * Follow "Special Formula and Medical Nutritional Products Issuance Guide" to complete special authorization in HIWIC with approved authority * Able to follow Special Formula ordering, receiving and issuing guidelines * Able to look up history of contacts to determine if cards were signed electronically * Able to do monthly time study for State Department of Health WIC office * Able to provide nutrition education for pregnant women, breastfeeding women and postpartum women * Able to provide nutrition education for infants and children (i.e. breastfeeding, bottle use, low iron, overweight, underweight, etc.) * Able to retrieve nutrition education from WICHealth.org and accurately record online nutrition education in HIWIC. * Able to assess WIC clients and appropriately refer high risk clients to the WIC Registered Dietitian * Call WIC "No Show" list monthly to contact missed appointments * Send WIC letters for applying to WIC, WIC orientation, and missed appointments * Retrieve WIC referrals in Centricity (KPHC EMR) * Schedule and complete WIC referrals in HIWIC in a timely manner according to standards * Appropriately refer WIC clients to Kalihi-Palama Health Center for additional resources * Appropriately refer to other community resources/healthcare providers. * Assist with outreach activities * Document and assist with voter registration * Document immunization status * Scan all necessary and required documents in HIWIC * Accurately documents WIC Rights and Responsibilities signature(s) for primary and alternate caregivers * Able to follow ethical guidelines and assure participant confidentiality on all information (HIPAA). * Able to provide interpretation in proficient language(s) * Regular and reliable on-site attendance is required. Other Duties: * Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly. * Cooperates with all other staff members in accomplishment of own job duties * Serves as a team player, exhibiting traits of courtesy, caring, helpfulness and respect * Maintain positive customer relationships through effective communication and follow up * Performs other related duties and accepts responsibility as assigned Minimum Qualification Requirements: Education: * High school diploma or general education degree (GED) required * BS in Nutrition Experience: Previous experience working with children/infants preferred Skills/Knowledge: * Competent with computers, office machines and office procedures * Must be able to work well with culturally and socio-economically diverse staff and participants * Able to speak and write English well * Bilingual preferred * Willing to be a critical thinker, assume leadership and support the KPHC-WIC team * Highly organized * Able to do simple accounting, mathematically inclined * Able to work calmly and effectively under stressful situations * A team player * Able to follow ethical guidelines and assure confidentiality of client information * Familiar with community resources and programs * Genuinely wants to help WIC participants * Able to work alone and with initiative * Able to train other staff in HIWIC, WIC and nutrition education Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law

SUMMARY DESCRIPTION The RN/Clinical Services Manager is responsible for assisting the Medical Director in all aspects of their responsibilities. The Clinical Services Manager ensures clinic flow is established by serving as a liaison between provider needs and clinical resources. Provides leadership and manages clinical support staff to include LPN's, Medical Assistants, Referral specialist, and Refills Specialist. This is primarily an administrative position but, during staff shortages or unexpected absences, the Clinical Services Manager will expected to step in to cover clinical needs. REPRESENTATIVE DUTIES The following duties are typical for the RN/Clinical Services Manager. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides support to the Medical Director in all aspects of the Medical Director's responsibilities. Responsible for directing, organizing and supervising the work of the clinical support staff. Oversees and manages clinical staff operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Ensures that appropriate clinical support staff are present whenever medical services are offered. Coordinates clinical support staff efforts to ensure that effective patient care is being provided and that quality standards are met. Reviews patient and staff data to measure the effectiveness of patient care. Monitors patient care for quality. Responsible for interviewing and hiring clinical support staff. Responsible for providing leadership and guidance to clinical support staff. Evaluates the performance of clinical support staff and ensures that clinical support staff is properly trained. Maintains the productivity of clinical support staff through coaching, counseling, and disciplining; also, through planning, monitoring, and appraising job results by providing regular feedback and mentoring, addressing any personnel issues to promote a productive and supportive work environment, developing education programs and contributing to clinical support staff professional development. Maintains clinical support staff and nursing guidelines by writing and updating policies and procedures in compliance with regulatory standards. Communicates and interprets policies and procedures to clinic support staff and monitor staff practices and implementation. Collaborates with the Medical Director and other stakeholders in order to develop, implement and evaluate clinical programs and services. Collaborates with other departments, external providers, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems. Supports the quality assurance, quality improvement, and patient safety programs. Is a member of Quality Improvement work group. Promotes patients' independence by establishing patient care goals; teach and counsel patients, friends, and family and reinforce their understanding of disease, medications, and self-care skills. Establishes a compassionate environment by providing support to patients, friends, and families. Assists Lab Director in training of new staff and current staff on Point of Care testing and quality controls to maintain CLIA certificate. Maintains inventory of medicines, equipment and supplies. Responsible for TB clearance and Immunizations for all new employees and annual TB assessments. Ability to be certified as a CPR/First Aid/AED instructor. Assigned to Hamakua Clinic, will work at all other HKH clinics as needed. Attends all required HKH meetings and trainings. All other job duties as assigned. EDUCATION, EXPERIENCE & QUALIFICATION GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education: Graduate of RN or LPN license. College courses in management or a specialty area are preferred. Experience: At least (5) years previous healthcare experience, demonstrated leadership abilities in program development, strong customer service and communication skill, budget and clinical background. Certifications/Licensure: PA LPN license required with no restrictions. Other: Clean Background check. CPR certification required (must be obtained within 30 days of employment). Two or more-years supervisor experience required. Previous experience working with diverse patient demographics. Flexibility to work occasional nights and weekends for events. Valid Driver's license, reliable transportation and ability to travel and work at all HKH Clinics. Ability to occasionally travel for conferences, meetings, etc. Performance Requirements Courteous, honest and professional at all times. Able to communicate and relate well with physicians, clinical support staff and other HKH employees Able to provide innovative input into the development of the clinic and its processes. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Efficient, organized and accurate SUPERVISORY RESPONSIBILITY This position provides leadership and manages clinical support staff to include LPN's, Medical Assistants, Referral's, Pharmacy, Office Support and the Care Coordination team. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Medical office environment. Multi-task oriented position including direct patient care may require sitting or standing for long periods. Some bending, stooping, and lifting (up to 50lbs). Must interact with physicians, patients and other office personnel. Must possess socio-economic and cultural sensitivity. May involve contact with angry, upset or ill persons. Will involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to assist with procedures, perform and interpret lab results, and interface with computer. Must have auditory acuity to handle phone calls and extensive patient interaction. Work Schedule : This is an exempt position. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job. Confidentiality: As an employee of Hamakua-Kohala Health Clinic, you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment. EEO STATEMENT Hamakua-Kohala Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hamakua-Kohala Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Hamakua-Kohala Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hamakua-Kohala Health's employees to perform their job duties may result in discipline up to and including discharge. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) committed to providing quality, accessible, and affordable medical and social services that target our community's most vulnerable populations. As a Patient-Centered Medical Home (PCMH), we offer holistic care in a supportive and nonjudgemental environment, emphasizing integrated healthcare and collaboration among a multidisciplinary team of providers to meet the comprehensive needs of our patients. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a Tobacco Treatment Specialist to join our dynamic multidisciplinary team. In this full-time role, you will be a vital part of our integrated healthcare team, working closely with medical providers, behavioral health providers, and other healthcare professionals to offer comprehensive, patient-centered tobacco treatment services. Your role will be crucial in helping patients with chronic diseases achieve their health goals through effective and supportive tobacco treatment strategies. Pay range for this role is $48,000 - $52,000 annually Schedule: Monday - Friday, 40-hour work week Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLO Bus Pass benefits BIKI bike rental benefits Company Shirt Qualifications Bachelor's degree in health-related field with counseling experience . Experience with counseling substance abuse and/or mental health populations preferred. Master's degree in either counseling or clinical psychology preferred. Must possess or obtain certification (provided by Waikiki Health) as a Tobacco Treatment Specialist from a nationally recognized institution upon hire (Mayo Clinic, University of Massachusetts). Completion of training and progress towards NCTTP certification from NAADAC is acceptable as long as certification will occur within 6-12 months of hire. Computer skills with EHR and Microsoft Office Suite experience. Excellent verbal and written communication skills, with the ability to convey complex information clearly. Sensitivity and adaptability to the diverse cultural backgrounds of our patients. Strong organizational skills with the ability to manage multiple tasks and maintain detailed records. Essential Duties include but are not limited to Provide comprehensive tobacco and nicotine counseling services, including education and nicotine replacement therapies (e.g., patches, gum, lozenges). Maintain a minimum caseload of 40 patients, providing personalized support and treatment plans. Work collaboratively with medical providers and other healthcare specialists in the identification and referral of high-risk populations to tobacco treatment. Document patient encounters and treatment data in our electronic health record (AthenaNet) and Tobacco Database within 2 days of each encounter. Participate in monthly team meetings to discuss goals and program benchmarks. Assist with grant reporting and participate in local and national tobacco cessation initiatives. Represent Waikiki Health at functions and meetings related to tobacco cessation. Develop and implement specialized recovery support services, such as education and treatment groups. Perform other duties as assigned. *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional). Interested candidates should apply through our ADP Workforce Now interface: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Outreach Patient Services Representative. Pay rate for this role is $21.00 per hour. Schedule: 40 hour work week The Outreach Patient Services Representative (PSR) is a part of the outreach team. The Outreach PSR reports directly to the PSR Manager and is responsible for providing excellent and accurate customer service in a friendly manner. They also work collaboratively with the Medical Assistant and Medical Provider. The primary responsibility of the Outreach PSR is to safely drive the Mobile Medical Unit to outreach locations and administering day-to-day patient scheduling/check-in, patient registrations, and insurance eligibility. Duties include but are not limited to: Drive the mobile medical unit (MMU) to outreach locations Check-in patients to appointment. Operates at assigned function(s) in accordance with prescribed procedures. Accurately scans registration documents and indexes accordingly and timely. Continually to work with clinical team to identify ways to provide efficient and effective care. Other duties as assigned Qualifications: CDL (Commercial Driver's License) and 5-year driving history loss/clean drivers abstract . Familiarity with common software programs, (i.e., Windows-based programs) and iPad. Ability to quickly learn electronic medical record system (Athena). Ability to communicate effectively with patients, community members, and staff members, politely and professionally. High school graduate or equivalent. Experience driving oversize vehicle or capable of learning to drive oversize vehicle. One year working in a medical office preferred. In order to be considered for the position, you must apply through ADP Workforce Now: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional), Covid-19. Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

SUMMARY DESCRIPTION To provide courteous customer service and assist providers in prioritizing patient needs, and processing prescription orders in compliance with Federal and State laws and Company policies and procedures. The following duties are typical for the MA I - Refills Specialist. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Handles patient relations in a positive manner, including effective resolution of patient complaints regarding medication refills. Answers the phone and refers phone requests to physicians which require a physician's knowledge, from the pharmacists. Accepts the written prescription or refill information from physician; confirms completeness of patient record and requests missing information as appropriate, and retrieves the patient's medical record(s) for verification by the pharmacists. Obtains patient allergy information. ommunicates with physicians to obtain prescription and refill authorizations. Applies basic prescription reading skills to the written prescription upon data entry. Basic prescription reading skills include: dosage form differentiation, directions and product recognition. Accesses the clinic computer to obtain complete patient record Inputs, accesses, processes, and retrieves data from the clinic computer, as state laws permit. Where allowed by law, informs the patient of the availability of generic alternative products. Maintains the clean appearance of workstation. Maintains and safeguards confidentiality concerning associates, patients and Company information. Responsible for performing all job duties with honesty and integrity. Treats patients, associates, third parties and vendors with courtesy, dignity and respect. Performs other duties as assigned. EDUCATION, EXPERIENCE & QUALIFICATION GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Requires good written and oral communication and interpersonal skills and the ability to maintain composure in dealing with patients, drug representatives, pharmacists and outside health agencies such as Hospice and Home Health. Mental alertness is necessary to ensure safe and accurate completion of work activities. Comply with clinical policies and procedures. Must be able to understand prescription information, drug identification and generic equivalents. Speaking a second language is an asset to this position PERFORMANCE REQUIREMENTS Courteous, honest and professional at all times Able to communicate and relate well with physicians, clinical support staff and other HKH employees Able to provide innovative input into the development of the clinic and its processes. Maintains appropriate licensure and certification including meeting and/or exceeding continuing education requirements. Efficient, organized and accurate PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Medical office environment. Multi-task oriented position including direct patient care may require sitting or standing for long periods. Some bending, stooping, and lifting (up to 50lbs). Must interact with physicians, patients and other office personnel. Must possess socio-economic and cultural sensitivity. May involve contact with angry, upset or ill persons. Will involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to assist with procedures, perform and interpret lab results, and interface with computer. Must have auditory acuity to handle phone calls and extensive patient interaction. Work Schedule : This is a non-exempt position. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Confidentiality: As an employee of Hamakua-Kohala Health Clinic, you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment. EEO STATEMENT Hamakua-Kohala Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hamakua-Kohala Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Hamakua-Kohala Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hamakua-Kohala Health's employees to perform their job duties may result in discipline up to and including discharge. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Primary Purpose: As a leader of the Patient Centered Medical Home Team, this position will provide healthcare to adult and pediatric patients by leading a care management team using the patient-centered medical home team model. This person will also assist in clinic teaching and fulfill administrative responsibilities. The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. Essential Duties: · Practice and provide care in accordance with acceptable standards of Family Medicine, the Clinical Practice Guidelines of KPHC, and other written policies and standing orders of KPHC. · Provide comprehensive patient care with the ability to consult and/or refer to other health care providers/services/agencies as necessary. · Order and interpret laboratory tests, studies and ancillary services. · Prescribe medical treatment and clinical drugs to patients. Perform approved therapeutic procedures. · Dispense medications from within clinic supply in accordance with legal and clinic standards. · Maintain charting in accordance with legal and clinic standards. · Instruct and advise patients regarding preventive health care measures to promote physical and mental well-being and to promote early detection, diagnosis and management of medical conditions. · May be required to supervise Physician's Assistants or other staff as assigned. · Review and manage on a regular basis chronic care cases that require ongoing medical attention. · Provide/promote "informed consent" and knowledgeable participation of clients in their care and in preventive care. · Maintain confidentiality of all patient information according to federal guidelines and regulations. · Assist in the resolution of complaints, requests and inquiries from patients. · Provide health education/consultation to clients, families, other professionals and the community as appropriate. · Collaborate in planning and participate in teaching paraprofessionals, medical students, residents, nursing students and other health care professionals as assigned. · Expected to attend All-Staff Meetings bi-monthly and other staff and professional meetings as required. · Participate in health center and professional quality assurance plans/activities, data collection and analysis. Participate in monthly peer review, support staff evaluation, case conferences, hospital committees and other activities as required. · Assist in evaluating and revising Clinical Practice Guidelines for practice in the clinic and in other practice policies and procedures. · Provide after-hours call coverage shared with other members of the adult medicine team. · May be required to provide outpatient care at one or more KPHC sites. · Communicate concerns and suggestions to the Medical Director, Clinical Operations Director and to other medical team providers verbally and in writing, where appropriate. Regular and reliable on-site attendance is required. Other Duties: Perform other related duties as assigned. Minimum Qualification Requirements: Education: · Medical or Osteopathic doctorate degree from an accredited medical school required. · Completion of residency in Family Medicine at an accredited US residency program required. · Required to participate in continuing education programs and maintain current BLS certification. Licensing/Certification · Unrestricted license to practice medicine in the State of Hawaii required · Board Eligibility or Board Certification in Family Medicine required · Current Basic Life Support certification required. · Current DEA and Hawaii State Narcotics registration required. · Must be eligible for credentialing with Quest and the majority of other third party payers with whom KPHC participates. Skills/Knowledge: · Must be able to work with multi-ethnic and multi-cultural staff and clients. · Knowledge of and ability to apply professional medical principles, procedures, and techniques. · Thorough knowledge of pharmacological agents used in patient treatment. · Effective verbal and written communication skills along with proper telephone etiquette. · Perform in a tactful and professional manner. Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Job Posted by ApplicantPro