Hamilton Community Health Network jobs - 66 jobs

Technical support professional with proven customer service and issue resolution capabilities. Key skill sets include 1st & possibly 2nd IT helpdesk support for hardware/software/LAN, interpreting end-user needs in IT requirements proactive service. Experience should include extensive PC, Microsoft, telephony, and general desktop software. This position will provide 1st-level support to 200+ local and remote desktops/laptops/thin clients and workstations while also maintaining the hardware inventory. General Responsibilities * Provides technical support to users for the operation of PC hardware, desktop application software and telephones. * Installs desktop hardware and software. * Assists with upgrades and patching. * Trains end-users on basic hardware and software operation. * Maintains computer hardware, including desktops, laptops, tablets, monitors, scanners, and others. * Assists with maintaining hardware inventory and software licensing. * Tests and configures new workstations with peripheral equipment. * Coordinates remote activities with vendors regarding 3rd party issue escalations. * Works independently to organize tasks as work is assigned. Support users over the phone while tracking all support-related requests with help desk software. * Prepare documentation as assigned. * Other duties as assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * Fine hand manipulation (keyboarding). * Travel between sites using own vehicle. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Internal office space. * The noise level in the work environment is usually moderate.

DUTIES & RESPONSIBILITIES 1. Provide full-time clinical Practitioner services to inpatients and outpatients as reasonably decided between Practitioner and supervising Physician. 2. Participates in office/clinic operations 3. Provide initial and ongoing comprehensive assessment, diagnosis, and treatment 4. Conduct physical examinations and completes H & P documentation. 5. Assists with boarding patients for surgery 6. Provides 1st assistant support in the operating room and conducts rounds on postoperative patients. 7. Communicates and coordinates care with consulting services as well as embraces a team approach to patient care, interacting with ancillary departments as necessary to support optimal patient care. 8. Prescribe medications as permitted by the State of Michigan regulatory agencies for Physician Assistant and Nurse Practitioners under the supervision of the attending physician. 9. Performs advanced and complex plastics and reconstructive therapeutic procedures as deemed necessary and competent. 10. Admit, manage and discharge patients 11. Order and interpret laboratory and diagnostic tests and order the appropriate use of medical devices. 12. Documents patient care and progress and maintains complete and detailed patient records. 13. Demonstrates effective judgment and ability to understand, react competently, and treat (if appropriate) unique needs of patient age groups served. 14. Participates in the education of PA students and NP students as required. 15. Participates in data collection and research as deemed necessary. 16. Participates in multidisciplinary meetings as requested 17. Provides patient/family education and support. 18. Participates in community outreach 19. Interacts with 3rd party payer's as necessary 20. Performs other related duties as required. (no data) (no data)

GENERAL SUMMARY: The Sterile Processing Educator is responsible for developing, implementing, and evaluating educational programs that ensure the competency and compliance of sterile processing personnel. This role supports onboarding, continuing education, and certification preparation, while promoting best practices in infection control, instrument reprocessing, and regulatory compliance. SUPERVISION RECEIVED: Works under the direct supervision of a departmental director/manager or designee who assigns, instructs, and evaluates work for conformance to prescribed procedures and techniques. MINIMUM ENTRANCE REQUIREMENTS: High school diploma or GED equivalent required. Certification in sterile processing (CRCST, CIS, or CBSPD) required. Minimum five (5) years of experience in sterile processing. Strong knowledge of sterilization standards, infection prevention, and surgical instrumentation. Excellent communication, presentation, and organizational skills. Proficiency with learning management systems and Microsoft Office Suite and Google. Proficiency with SPM Instrument Tracking System. Demonstrates effective judgment and ability to understand, react competently and treat (if appropriate) the unique needs of patient age groups served. Ability to maintain harmonious relationships with patients, families, public, physicians and hospital personnel. Work Environment: Hospital or clinical setting with exposure to sterilization equipment and surgical instruments. May require occasional second shift and/or weekend rotation. Design and deliver orientation programs for new sterile processing staff. Develop and maintain ongoing education modules aligned with industry standards (e.g., AAMI, HSPA, CBSPD, AORN, TJC). Conduct competency assessments and audits to ensure adherence to protocols. Collaborate with department leadership to identify training needs and performance gaps. Collaborate with department leadership to maintain policies to current standards. Serve as a subject matter expert on sterilization techniques, instrumentation, and equipment, and high-level disinfection. Prepare staff for certification exams and continuing education requirements. Maintain accurate records of training, competencies, and compliance documentation. Participate in quality improvement initiatives and regulatory readiness efforts. Perform other related duties as required/assigned. Utilizes new improvement and/or technologies related to the job assignment.

Under general supervision and according to established policies and procedures, operates various telephone communication equipment, answers/connects calls placed through the Medical Center telephone system, provides paging services for physicians and designated Medical Center personnel when assigned, provides answering service for Medical Center physicians. Work is characterized by significant mental/visual concentration and the need for tasks to be performed timely and accurately. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the general supervision of the Communications Supervisor who reviews work for conformance to established policies and procedures. High school graduate and/or GED equivalent. Six (6) months of experience in the operation of a branch telephone exchange switchboard or electronic/computerized counsel or one (1) year of experience providing customer service in a call center. Working knowledge of customer service methods. Demonstrated knowledge and aptitude of personal computers and various software applications or computerized communication systems. Ability to handle difficult situations with diplomacy, composure, and tact. Ability to handle sensitive information in a confidential manner. Ability to answer calls and questions promptly and efficiently with a well modulated and pleasant voice. Ability to communicate effectively. Ability to promote good hospital/community relations. Ability to understand and carry out oral and written instructions. Ability to keep records, prepare simple reports, and perform routine clerical work. Ability to comply with departmental performance standards. Ability to maintain effective working relationships with supervisors, co-workers, other Medical Center staff, physicians, patients, and the general public. Operates telephone console equipment to answer, screen, transfer, connect and place local/long distance calls. Provides directory assistance by relaying telephone numbers, titles, and location of Medical Center personnel. Arranges conference calls, and dispatches electronic/wired communications. Pages physicians, security, and other designated Medical Center personnel by voice intercom or pocket radio pages. Reports bomb threats and severe weather and fire warnings/watches to appropriate personnel. Provides answering service for physicians when assigned by screening, recording, and relaying messages. Maintains various required records and reports such as on-call physician schedules, patient location/condition information, long distance telephone call logs, and telephone service/repair records. Receives daily employee calls of reported absence/tardiness. Records and distributes information appropriately. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Hurley Medical Center Department of Public Safety serves the community by preparing for, protecting against and responding to a broad range of emergencies that could impact our people, operations and environment. HMC-DPS serves the Hurley Medical Center and surrounding community; protecting the health and well being of all: staff, patients, families and visitors. DPS protect the assets and preserve the best interests of the Medical Center. All job duties and responsibilities are preformed in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. Works under the supervision of a Public Safety Supervisor or designee who reviews and inspects work for conformance to established policies and procedures. High School Diploma, Associates Degree or higher preferred Prior police, fire, military, security experience and experience in a Healthcare Security environment preferred. Knowledge and/or experience of enforcement of fire, safety and security. Must be able to effectively communicate and interact. Officers must be able to observe/detect/ identify individuals, safety hazards, and criminal elements within their patrol areas. Act calmly and authoritatively in emergency situation; utilize emergency equipment such as fire extinguishers, etc. and perform life saving techniques such as CPR and First Aid. NECESSARY SPECIAL QUALIFICATIONS: Possession of a valid Michigan driver's license. Must have had no felony convictions or high misdemeanor convictions for the following: assault, drugs, theft, weapons, or criminal sexual conduct. Less than six (6) points on driving record. Requires standing and patrolling for a minimum of 8 hours per shift. Protects patients, visitors, and employees from harm and reasonable fear of harm by way of zone coverage, prevention, deterrence, enforcement, and investigation. Maintains and applies working knowledge of laws and regulations governing private security, criminal behavior, and civil liability. De-escalates potentially violent and non-violent situations. Works with medical staff to control violent patient behavior. Must be able to assist emergency response personnel with maneuvering persons who may be combative, intoxicated, or unconscious; may be required to restrain someone with or without assistance. Maintains and applies working knowledge of laws and regulations governing private security, criminal behavior, and civil liability. Patrols the medical center and off site buildings. 7. Offers a multitude of services to their customers including but not limited to: escorts, way finding, unlocks, motorists assists, and well-being checks. Monitors fire, infant protection, security, and access control alarm systems. Maintains an acceptable level of order, control, and safety. Reasonably apprehends, subdues, and/or detains criminal suspects and disorderly persons on Medical Center premises as required. Reasonably ensures safety of patients, visitors, and employees during management of disorderly or suspect individuals. Protects personal and Medical Center property from theft, misuse, and vandalism through prevention, deterrence, enforcement, and investigation. Participates in package inspections, employee identification, fire and safety inspection prevention programs, security surveys, and so forth. Staffs Medical Center lobbies/public areas, entrances, and parking lots. Provides information and visitor control. Staffs central dispatch. Monitors, receives, dispatches, and logs all alarms and requests for assistance. Observes and monitors property activities via closed-circuit television or other devices. Assists in emergencies (e.g. fire, disaster, bomb threat). Redirects traffic flow and aids emergency crews. Fights fires and leads bomb threat search efforts as required. Must be able to ascend and descend multiple flights of stairs as part of their routine patrol, and move departmental equipment such as barricades and fire extinguishers from one location to another. Develops and maintains accurate and detailed reports on all significant security and safety activities, incidents, and investigations. Provides Medical Center "Lost and Found" services. Maintains records as required. Assists in developing and conducting employee and patient educational programs on safety and security. Controls and directs the flow of vehicular, pedestrian, and material traffic. Conducts surveillance of parking areas and grounds. Enforces municipal parking regulations through the issuance of traffic citations. Provides miscellaneous services to patients, visitors, and employees. Maintains department and ancillary areas in a clean and orderly condition. Demonstrates effective judgment and ability to understand, react effectively, and treat (if appropriate) the unique needs of patient age groups served. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Performs diagnostic echocardiographic studies on adult and pediatric patients for use by physician in diagnoses of heart diseases and heart studies. Complies with all appropriate safety and infection control standards. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the general supervision of a department head or designee who reviews work for effectiveness and conformance to established policies, procedures, and standards and the medical supervision of a cardiologist. High school graduate and/or GED equivalent. Completion of an echocardiographer program -OR- one (1) year of experience in echocardiography. Experience in pediatric/neonatology echocardiography preferred. Knowledge of cardiovascular anatomy and physiology. Knowledge of universal precautions and right-to-know regulations and procedures as related to echocardiography. Ability to accurately perform m-mode, sector, color Doppler, and transesophageal echocardiograms on adult and pediatric patients. Ability to main complete, accurate, and legible patient documentation. Ability to communicate effectively. Ability to establish and maintain harmonious working relationships with patients, Medical Center, staff, physicians, and the general public. SPECIAL NOTE: Candidates that are registered by the American Registry for Diagnostic Medical Sonography (ARDMS) or Cardiovascular Credentialing International (CCI) as a cardiac sonographer will be allocated at a level 140. Candidates that are not registered will be allocated at a level 137. Performs diagnostic echocardiographic studies on adult and pediatric parties including m-mode, sector, color Doppler, transesophageal echocardiograms, and cardiac studies. Interviews and prepares patient for examination. Explains procedures to patient to obtain cooperation and to reduce anxieties. Observes and cares for patient throughout examination to ensure patient safety and comfort. Assists physicians and reviews test results with interpreting physician. Communicates preliminary results to referring physician in absence of cardiologist or upon cardiologist request. Immediately notifies cardiologist or referring physician of unexpected abnormal findings. Schedules further testing if indicated. Prepares examination reports for physicians to aid in monitoring cardiac/vascular disorders. Instructs physicians and students regarding basic knowledge, techniques, and/or planning procedures of cardiac ultrasound. Routinely cleans area and restocks equipment to ensure performance of routine and emergency studies. Performs quality control checks on equipment to ensure proper operation and perform minor repairs and calibrations. Requests service as necessary. Properly processes requisitions, hospital and physician billing information, activity statistics, quality assurance data, and other record keeping materials as necessary. Demonstrates effective judgment and ability to understand, reactive competently, and treat (if appropriate) unique needs of patient age groups served. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Performs a variety of light cleaning tasks in order to maintain the Medical Center in an orderly, sanitary and attractive condition for patients, personnel, and visitors. Work requires considerable walking, stooping, and reaching. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of an Environmental Services Supervisor who assigns work and inspects for compliance with Medical Center standards. High school graduate and/or GED equivalent. Ability to do routine cleaning and housekeeping work. Ability to learn institutional techniques, practices and regulations. Ability to understand and carry out oral and written instructions. Ability to make simple oral or written reports. Ability to deal courteously with Medical Center patients and to work harmoniously with fellow workers and others. Sufficient strength to perform routine custodial tasks. Ability and willingness to work in a manner that will not needlessly endanger the safety to one's self, other persons and equipment. Cleans assigned areas by washing furnishings, tile, fixtures, and equipment with germicidal cleaning solutions; scours and polishes sinks, tubs, toilets, mirrors, and similar apparatus; spot washes walls, light switches, and telephones. Vacuums, dustmops, and wetmops offices, patient rooms, and hallways; periodically spot cleans carpeting. Uses dustcloths, sponges, ladders, and vacuum cleaner to clean window sills, air vents, molding, furniture, and so forth. Regularly cleans and/or chemically disinfects walls, ceilings, baths, and windows, in patient rooms, hallways, and other Medical Center areas. Disposes of refuse by emptying wastebaskets. Washes and relieves waste receptacles. Strips unit of all used linens, blankets, and pillows after dismissal of patient; washes bedframe, brushes mattress and cleans other furniture in the unit; remakes the bed; restocks the cupboard and bedside stand. Arranges furniture and equipment in an orderly fashion after cleaning assigned area. Replenishes Medical Center areas with supplies of soap, tissues, towels, and other disposable items. Removes and replaces cubicle curtains and cleans rod periodically; replaces and hangs window and shower curtains. Strips off and applies wax to Medical Center flooring on a regular basis. Performs specialized cleaning procedures, such as preparing isolation rooms for new patients which requires a knowledge of advanced housekeeping methods and techniques. Performs other related duties as required.

This position is responsible for the coordination, direction and oversight of the dental services provided at HCHN. This position will provide direct care for 60% of the time, and administrative responsibilities 40% of the time. This position will supervise all dentists and other dental staff. Duties & Responsibilities * Coordinates the U of D Dental Residency Program. * Develops and implements goals and objectives to ensure high-quality, cost-effective clinical care. * Plans and implements policies, procedures, and systems to achieve stated goals and to ensure compliance with The Joint Commission and other regulatory/third-party mandates. * Provides direct patient care and treatment. * Responsible for the overall supervision and training of dental staff. * Locates and recruits dentists, hygienists, and dental assistants for the facility and ensures appropriate training is received. * Oversees the scheduling of dentists for maximum coverage. * Interviews, hires, schedules, evaluates, disciplines, and recommends discharge of dental personnel. Completes performance appraisals in a timely manner. Ensures staff compliance with dental center policies and contractual provisions. * Approves all licensures, certifications, credentialing, and privileging documents and ensures dentists complete all paperwork and applications within the assigned time frames. * Coordinates the development and implementation of dental policies and orientation materials and standards of care. * Ensures al medical records, coding, and billing information and changes are effectively and efficiently incorporated into the clinic setting with provider level personnel. * Ensures all patient charts are completed within 24 hours of the patient visit, and the charting is comprehensive and legible. * Approves and monitors CME hours and costs in compliance with each provider contract. * Chairs the monthly Dental Provider meeting and institutes continuing professional education, in-service training at each meeting. * Assists in the development of programs and grant writing. * Develops, implements, and monitors the HCHN CQI program related to clinic patient care. Actively participates in the center-wide CQI process. * Reports to the CEO and Board of Directors on dental related items. * Participates in the preparation of the HCHN clinical/health care budget and the ongoing monitoring and evaluation. * Participates in community and organizational activities designed to modify community health-seeking behavior, epidemiology and community health care needs. This includes participating in the development of clinical care and health risk management protocols. * Active participant in HCHN's Performance Improvement Process, Provider's meeting, Continuous Quality Improvement committee and EMG meetings as scheduled. * Ensures all medical equipment, devices, and surfaces are properly disinfected and sterilized according to established protocols. * Maintains a clean and sanitary environment in patient care areas to prevent the spread of infections. * Performs other duties related infection control and prevention as assigned. * Other duties as assigned.

GENERAL SUMMARY: The Medical Social Worker provides essential psychosocial support to pediatric patients and their families in a specialized clinic setting. This role encompasses hematology, oncology, sickle cell, hemophilia, and infusion care. The social worker is responsible for conducting comprehensive assessments, offering emotional support, and connecting families to resources to navigate the complexities of chronic and acute illnesses. This position also ensures compliance with organizational policies, regulatory requirements, and standards set by the Children's Oncology Group (COG) and Hemophilia Foundation. Complies with all appropriate safety and infection control standards. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the direction of a director/manager or designee who reviews work for conformance with Medical Center policies and procedures. MINIMUM ENTRANCE REQUIREMENTS: Bachelor's Degree in Social Work from a college or university accredited by the Council on Social Work Education (CSWE). Current licensure as a Licensed Bachelor Social Worker (LBSW), Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW) in Michigan. Certification in Oncology Social Work (OSW-C) (Master's level) preferred or willingness to obtain. Knowledge of social work practices, principles of public welfare, community organization and social welfare administration. Ability to prepare and maintain accurate records and reports. Ability to walk short distances, and to stand for long periods of time. Ability to establish and maintain harmonious relationships with physicians, patients, community support agencies, Medical Center staff, and the general public. Primarily clinic-based, with direct patient and family interaction. Exposure to emotionally challenging situations related to chronic illness and pediatric care. Flexibility to adapt to patient needs and clinic scheduling requirements. NECESSARY SPECIAL REQUIREMENT: Licensed as a Social Worker through the State of Michigan within 3 months of hire. RESPONSIBILITIES AND DUTIES: Works in close collaboration with physicians and other health care personnel in patient evaluation and treatment to further understanding of significant social and emotional factors underlying patient health problems including interviewing patients and providing background summaries. Conduct initial and ongoing assessments to identify the psychosocial, emotional, and financial needs of patients and families. Provides counseling to patients and family through individual or group conferences to assist them in resolving psychosocial reactions to hospitalization, illness, and/or crises. Provide counseling and emotional support to families dealing with chronic illnesses, complex diagnoses, and treatment challenges. Educate patients and families about their diagnoses, treatment options, and resources for managing care. Organize and facilitate support groups for families to share experiences and foster peer connections. Provide training and guidance to staff on psychosocial considerations in pediatric specialty care. Help families develop coping mechanisms and strategies for managing their child's care. Serve as a liaison between patients, families, and healthcare teams, advocating for patient needs and ensuring access to appropriate care. Facilitate communication and care planning among multidisciplinary teams, including physicians, nurses, and other specialists. Coordinate referrals to community organizations, support groups, and financial assistance programs. Assist families in accessing financial aid, transportation, housing, and other necessary resources. Partner with local and national organizations, including the Hemophilia Foundation, to ensure families receive needed support. Maintain up-to-date knowledge of community resources and services for pediatric patients with chronic and acute conditions. Adhere to hospital policies, ethical guidelines, and standards of care established by COG and the Hemophilia Foundation. Maintain accurate and timely documentation in compliance with organizational and regulatory standards. Participate in audits, quality improvement initiatives, and compliance reviews as required. Assists patients and family in discharge planning for home or other alternative living situations. Demonstrates effective judgment and ability to understand, react effectively and treat (if appropriate) unique needs of patient age groups served. Performs other duties as required. Utilizes new improvements and/or technologies that relate to job assignment.

Performs a variety of complex professional accounting duties within the area of financial analysis and general accounting; maintains various accounts reconciliations, prepares recurring monthly/quarterly journal entries, and standard reports; assists other departmental personnel and works on special projects. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. Works under the general direction of an Administrative and/or Finance employee of higher grade. May exercise working supervision over lower level employees. Bachelor's degree in accounting, business, or related field with sixteen (16) semester credit hours or twenty-four (24) quarter credit hours in accounting. Knowledge of accounting principles, procedures, and techniques. Knowledge of microcomputer applications pertaining to accounting and financial analysis including complex Excel applications. Knowledge of Microsoft Word applications. Ability to communicate effectively in oral and written form. Ability to establish and maintain effective working relationships with Medical Center staff and the general public. Performs monthly account reconciliations and summarizes and produces various accounting journals. Assists with overall general accounting duties. Performs month-end '"closeout'" duties such as prepare schedules, journal entries and relating invoicing. Prepares schedules and various information requested by auditors or supervisors. Provides assistance to auditors as required. All data must be stored electronically in a commonly used format such as word, excel or adobe reader. Completes various cash management duties within internal accounting control limitations. Participates in the preparation of reports for a variety of special projects/assignments. Promotes the effective and efficient flow of information pertaining to finance/accounting by assisting in implementing new/revised policies, practices, and/or procedures including the assistance with implementing new software applications. Performs other related duties as necessary/assigned within internal accounting control limitations.

Beginning with a basic knowledge, assumes a variety of grounds keeping tasks in order to maintain the Medical Center's grounds in a clean, safe, and attractive condition. Participates in quality assessment and continuous quality improvement activities. Complies with all safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Medical Center's Courtesy Standards. Works under the supervision of the departmental director or designee who reviews and inspects work performed. High School Diploma or GED Familiarity with the common materials, equipment and tools, and practices and procedures required for grounds keeping tasks. Incumbents in the classification who complete two (2) years (4160 hours) of service within the classification shall automatically be reallocated to a Level 16, Local 1603. Ability to understand and follow written and oral instructions. Ability to perform manual tasks involving physical strength and endurance. Ability to use hand tools requiring manual dexterity such as tightening and torqueing bolts, nuts, screws, etc. Ability to use power tools or equipment. Ability to work on elevated surfaces. Ability to withstand exposure to variable weather conditions and to perform work which is generally outside. Ability and willingness to work in a manner that will not needlessly endanger one's self, other persons, and equipment. Ability to maintain effective working relationships with Medical Center employees, visitors, and the general public. Possession of a valid motor vehicle operator's license. Certification by the State of Michigan as a Certified Pesticide Applicator must be obtained within two (2) years of date of appointment. Failure to obtain and maintain required certification may be grounds for termination. Plants, cultivates, waters, fertilizes weeds, edges, sprays, mows and trims lawns, flower beds, shrubs, scrubs, and trees. Utilizes riding mowers, hand mowers, tractors, trimmers, and other equipment in performance of grounds keeping duties. Inspects and performs light maintenance and repair of hand and power tools, machinery, and equipment including minor adjusting, fueling, lubricating, and cleaning. Documents equipment maintenance activities. Removes leaves, trash, ice, and snow from walks, stairs, entrances, driveways, parking lots and structures, and other areas manually and by means of motorized equipment. Applies salt and other deicing agents. Cuts down and removes fallen and dead trees using power saws, hand saws, and axes. Attempts to preserve damaged trees as necessary. Uses compactors to dispose of all types of trash including broken concrete, leaves, litter, and bottles. Removes animals, birds, related waste, and insects from grounds. Assists in performance of landscaping, park, and lawn projects. Builds, maintains, and repairs fences, walks, outdoor furniture, and play areas. Performs variety of related tasks such as receiving and unloading supplies, materials, and equipment; moving and replacing parking blocks; and repairing sidewalks, parking lots, and barriers. Provides input in development of bid specifications as requested. Disposes of all waste materials and handles/applies chemicals as required by regulatory agencies. Decorates building and grounds for holidays and other events and required. Installs, removes, stores, maintains, and repairs ornaments and decorations. Maintains, repairs, programs, adjusts, and assists in the installation of irrigation systems. Documents all grounds keeping work performed using manual and/or computerized record keeping. As directed, performs duties that would be assigned to a Building Maintainer and/or Maintenance Mechanic Trainee position.

Union: RN / RPh Status: Full time Schedule: 7:00 a.m.-7:30 p.m. Every Other Weekend FTE: 1.0 Has authority and responsibility for the management of Nursing care and services for a specified group of patients. Performs with professional judgment the on-going observations, assessments, and Nursing actions in relation to identified patient needs. Complies with all appropriate safety and infection control standards. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. Works under the direct supervision of a Manager or designee who assigns areas of responsibility and reviews results for compliance with established standards. May direct and coordinate the work of professional and ancillary personnel providing Nursing care to patients. Graduation from an accredited school of Nursing. Must obtain BLS certification upon start of position and must maintain certification per AHA guidelines. Knowledge of professional Nursing theory and practice. Clinical competence in applying Nursing techniques to specific needs. Preferred experience in site area. Ability to establish and maintain an effective and harmonious working relationship with patients, family, team members, physicians, and support staff. NECESSARY SPECIAL QUALIFICATIONS: Current Michigan licensure as a Registered Nurse. Completes initial Nursing assessment per hospital policy; plans and implements written individual Nursing care plans based on assessments; updates and maintains care plans as appropriate. Provides or directs performance of nursing techniques for patient comfort and well-being, including bathing, feeding, and oral hygiene. Instructs patients regarding various aspects of treatment plans in order to minimize apprehension associated with hospitalization, as well as to educate patient on steps necessary to achieve and maintain optimal health levels. Makes regular rounds of assigned patients, observing, recording, evaluating and reporting patient symptoms, vital signs, responses to treatment or medications. Follows through with appropriate action. Maintains accurate accountability of all narcotic administration records; gives intravenous and other medications and blood transfusions. Assists in planning for patient disposition, i.e., discharge planning, patient/family training. Takes an active role in maintaining professional skills related to area of practice. Assesses patient for ongoing continuum of care needs. Assists in orientation of unit personnel and students. Participates in policy and procedure interpretation, implementation, and evaluation regarding delivery of patient care and unit operations. Utilizes computer/information systems for input or retrieval of information. Practices within Michigan State Nurse Practice Act. Demonstrates effective judgment and ability to understand, react competently, and treat (if appropriate) the unique needs of patient age groups served. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Under moderate supervision, operates EEG machine and other devices to perform diagnostic testing such as electroencephalograms and evoke potentials. Interacts with physicians concerning patients and their test data. Complies with all safety and infection control standards. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Medical Center's Courtesy Performance Standards. Works under the working supervision of the Respiratory Therapy/ Electroencephalograph Supervisor who assigns and inspects work for conformance with policy and established procedure. High school graduate and/or GED equivalent. Enrollment in or graduation from a Commission on Accreditation of Allied Health Education Program (CAAHEP). Electroencephalographic Technician credentialed from the ABRET Neurodiagnostic Credentialing & Accreditation (ABRET) obtained within 36 Months (3 years) of hire date or job transfer date. Registry-Eligible by the American Board of Registration of Electroencephalograph and Evoked Potential Technologists is preferred but not required. Knowledge of basic algebra, human anatomy, and medical terminology. Ability to operate eighteen channel EEG machine in a clinical setting. Aptitude for computerized information processing. Ability to type accurately onto patient records and/or forms. Ability to understand and follow written and oral instructions. Ability and willingness to work in a manner that will not endanger the safety of self, others, and equipment. Ability to comply with departmental performance standards and techniques. Ability to recognize various types of neurological disorders such as epileptic attacks. Ability to maintain an empathic attitude toward patients. Ability to communicate with staff, physicians, patients, and the public tactfully and courteously. Receives and prepares patient for testing in predetermined manner. Obtains and records necessary medical history information from patient and patient record for familiarization of any special symptoms during testing. Explains testing procedure to allay fears, concerns, etc. Performs quality recordings of patients in clinical setting in compliance to physician orders. Operates/utilizes electroencephalograph machine or appropriate computer for testing and recordkeeping. Monitors recordings, detects evidence of brain disorders or other abnormalities, and marks graph accordingly for study by physician. Eliminates from consideration all artifacts caused by patient activity. Analyzes large volumes of numerical data generated during testing. Verifies equipment calibration and quality control to ensure accurate test results. Cleans and performs minor maintenance on equipment such as replenishing supplies of tracing paper, ink, etc. Requisition supplies as necessary. Ensures patient safety and documentation in provision of neurological and respiratory testing. Compiles and records test data. Ensures storage and maintenance of patient data in a confidential manner. Performs routine office clerical duties including maintaining daily logs, scheduling appointments, filing, making copies, answering the telephone, and incidental typing as required. Provides instruction to patients regarding preparation for tests. 7. Assists in in-service orientation of newly hired departmental personnel. Demonstrates effective judgment and ability to understand, react competently, and treat (if appropriate) the unique needs of patient age groups served. Performs other related duties as assigned. Utilizes new improvements and/or technologies that relate to job assignment.

GENERAL SUMMARY: In a training situation, coordinates and provides indirect services to patients on a nursing unit. Performs clerical duties, which require considerable knowledge of computerized information processing. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the direction of a Nurse Manager, Registered Nurse or designee. MINIMUM ENTRANCE REQUIREMENTS: High school graduate and/or GED equivalent Ability to perform basic arithmetic calculations. Enrolled in a Health Unit Coordinator program -OR- a Nursing Assistant certificate program within three (3) months of hire. Ability to communicate clearly, distinctly and effectively, write neatly and legibly; neat, personal appearance. Ability to understand and follow oral and written instructions. Ability to establish and maintain harmonious working relationships with personnel, physicians, volunteers, visitors, patients and the public. Incumbents will be allocated to Grade 116 after successful completion of at least one (1) year as Health Unit Coordinator Trainee and a Health Unit Coordinator program -OR- Nursing Assistant certificate program. Allocation to Grade 116 and continued employment is contingent upon completion of a Health Unit Coordinator program -OR- Nursing Assistant certificate program within two (2) years. All duties performed are done so in a training situation in which the employee is learning the necessary techniques of a Health Unit Coordinator. Responsible for documentation and maintenance of patient's records on assigned unit. Inventories, requisitions, receives and maintains equipment and complete supplies on unit assigned; enters stock supply into information system; requests special orders, additional supplies and equipment maintenance as needed. Acts as receptionist in assigned area, answers telephone and patient call lights courteously; gives staff, physicians and visitors prompt and accurate information. Performs clerical duties for assigned unit, enters patient information and other pertinent data into computerized information system as required; completes necessary forms and maintains medical records. Prepares requests for laboratory, radiology or other services/treatments as warranted by physician's orders; follows up to see that requests are received and completed; obtains data as directed; notifies appropriate party of results obtained. Reports staffing and attendance in assigned areas as required. Processes communication, maintains bulletin board and distributes mail on assigned unit. Routinely assesses unit to maintain a satisfactory physical environment, reports problems and needs to appropriate party in a timely manner. Performs other services or errands as directed; i.e. delivers specimens to laboratory, medication orders to pharmacy. Attends education/developmental programs as assigned.

This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues. General Responsibilities * Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved. * Provides general secretarial and clerical duties and acts as a receptionist for the clinic. * Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible. * Answers phones in a timely and courteous manner. * Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients. * Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner. * Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking. * Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied. * Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates. * Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals. * Intervenes to correct problems (patient and system) as they occur. * Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required. * Ensures payments received are posted daily and are balanced batched correctly. * Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing. * Performs scheduling for the arrival and departure of all patients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * At times, may require more than 40 hours per week to perform the essential duties of the position. * Fine hand manipulation (keyboarding). * Travel between sites using your own vehicle to attend meetings. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Internal office space located in the clinic environment. * May be exposed to communicable diseases. * The noise level in the work environment is usually moderate.

The Health Educator will promote, maintain, and improve individual and community health by assisting individuals and patient groups in adopting healthy behaviors. The Health Educator will collect and analyze data to identify community needs prior to planning, implementing, monitoring, and evaluating programs designed to encourage healthy lifestyles, policies, and environments. The Health Educator will also seek opportunities to create and implement health education events and initiatives for the community. They will also serve as a resource to assist other collaboratives, professionals, or the community through health education programs. Duties & Responsibilities General responsibilities * Responsible for the development of implementation strategies designed to improve the health of Hamilton patients. Assesses the needs of Hamilton patients and develops programs to address these needs. * Provides support and guidance to patients and their families to foster timely delivery of quality, accessible health education services. * Provides group education to patients and their families. * Partners with Hamilton providers and external agencies to ensure patient care objectives are met through health education. * Partners with other departments within Hamilton to establish and implement quality health education events and initiatives for the community. * Provides individualized, client-centered health education to patients and/or family members. * Develops age-specific and culturally appropriate health education messages and materials for distribution to patients. * Facilitates patient learning groups on topics including, but not limited to; nutrition, physical activity, tobacco cessation, reproductive health, and disease prevention. * Will collaborate with Community Health Workers when appropriate to deliver health education to target patient populations. * Will work with our providers to have them connect patients to our Health Education programs and services, as well as any community and social support resources. * Provides guidance to patients and their families as they navigate through the components of the health care system. * Collects and analyzes patient outcome data, and provides reports as needed. * Manages program objectives, interventions, and outcomes; and assesses impact on target population. * Conducts routine evaluations of programs, and makes recommendations for improvement. * Participates on various task forces or committees addressing health education program needs. * Performs other duties as assigned. Job Requirements Education and/or Experience Required * Bachelors degree in Health Promotion, Health Education, Public Health or a related field. * Minimum of two (2) years of experience working in the field of community health or health education. Preferred * Masters degree in Health Promotion, Health Education, Public Health or a related field. * Certified Health Education Specialist (CHES) certification OR * An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to be a team player. Support and assist team members. Be available to help, and learn from the team. * Ability to always demonstrate the highest level of performance and behavior standards * Ability to be a self-starter who can prioritize and manage multiple tasks * Ability to develop and maintain effective relationships with parents, child/adolescent patients, medical providers, and all staff * Knowledge of computers and data entry procedures, including EMR, Microsoft Excel and Word * Ability to maintain confidentiality in all matters. * Ability to communicate with patients to resolve issues * Flexible, with the ability to work independently and with minimal guidance. * Strong oral and written communication and presentational skills. * Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups. * Must be able to travel with the use of a personal vehicle. * Must possess the ability to read and interpret documents. * Must possess the ability to write routine reports and correspondence. * Must possess the ability to speak effectively before groups and actively engage the general public in outreach situations. * Must possess the ability to interact respectfully with diverse cultural and socio-economic populations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * At times, may require more than 40 hours per week to perform the essential duties of the position. * At times, may require working weekends and evenings. * Fine hand manipulation (keyboarding). * Travel between sites using own vehicle. Work Environment Work is partially performed (60%) in a normal, pleasant office environment. A portion of work time (40%) will be spent performing in-field education activities. Duties will require travel throughout the Health organizations service area. Travel expenses will be reimbursed.

This position is responsible for billing patient services covered by Medicaid, Medicare, and other third-party payers. This position functions as a liaison between patients, third-party payers, physicians, clinics, and HCHN staff regarding billing. Works under the direction of the Director of Revenue Cycle Management or designee who assigns diverse billing duties and responsibilities. General responsibilities * Able to perform accounts receivable collection activities timely and accurately including prioritizing subtasks. * Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days. * Accurately post all insurance payments by line item. * Communicates practice management system issues with the Billing Supervisor to ensure claims are processed accurately and timely* * Collects on outstanding claims from third-party payers according to department benchmarks. * Works on special billing projects as assigned by the Billing Supervisor in conjunction with other billing responsibilities. * Contact appropriate departments and eligibility systems to obtain necessary information for billing purposes. * Responds efficiently and accurately to denials received. Ensures necessary information is obtained and resubmitted as quickly as possible. * Documents the practice management system to reflect the current billing status of each patient account to ensure an audit trail of all account activity. * Accurately documents reasons for denials that cannot be re-billed, and communicates such information to Billing Supervisor for follow-up. * Processes patient, payer, and employee interactions within the guidelines set for the department. * Responds professionally and timely to patient calls and third-party payer calls. * Meets professional behavior expectations as evidenced by compliance with the following standards: * Meets all attendance and punctuality requirements to ensure proper coverage and quality service * Professional and appropriate dress as required by the position * Demonstrates an ability to resolve interpersonal and professional conflicts appropriately * Ability to formulate decisions and make judgments that are demanding and interpretative * Keeps all matters related to the organization confidential in compliance with confidentiality policy * Performs other duties as assigned related to revenue cycle management. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee may occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * Fine hand manipulation.

* This position is responsible for functioning as an assistant for patient care to all physicians and physician assistants in the medical clinics. Must understand and adhere to the mission of this organization and the customer service policy. Understands the employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO policies and procedures, OSHA standards, and other safety and health-related codes and laws. General responsibilities * Takes patients vital signs, records medical complaint and assesses patients symptoms prior to physician exam. * Providing medication administration by documenting the dosage, route, and site. * Administering injections to patients as directed. * Administers allergens by correctly stating the dilution. * Obtaining medical information from all patients. * Performing medical tests by using equipment such as the Glucometer, urine dipstick, pulmonary function screenings, EKG machine and all other medical equipment for testing. * Administers venipuncture and nebulizer treatments under the direction of the physician. * Assists providers with pelvic examinations and processing specimens. * Knowledgeable about immunizations and administration of immunizations. * Assisting in minor outpatient surgery procedures. * Administering oxygen when required. * Able to assess issues of domestic violence and abuse/neglect related to patient care. * Effectively communicating verbally with patients. * Observing and evaluating the patients response to care. * Ensure that communication with staff, patients, and external contacts occurs with courtesy, tact, and a positive attitude. * Communicates with patients to resolve issues of patient flow and at times when waiting room overflow is an issue. * Uses positive and appropriate telephone etiquette when communicating over the telephone and when providing telephone coverage when necessary. * Under the direction of the provider, calls prescriptions to the pharmacy. * Keep comprehensive medical records by charting appropriate documentation and ensure information is explained to the patient. * Able to assess a patients level of understanding (patient education) and communicating within the boundaries of those levels. * Able to address patients needs by understanding age specific growth and development and communicating with the patient based on those needs. * Sets up and cleans patient exam rooms before and after each use. * Stocks exam rooms with equipment and supplies. * Ensures the upkeep of the patient waiting room. * Maintains the patient flow for examinations. * Schedules referrals for patients as directed by the provider. * When time allows, assists with medical records, such as filing, pulling charts, etc. * When directed by supervisor to complete tasks essential to daily operations in the clinic. * Properly documenting in medical logbooks that are, but not limited to, laboratory work, PAP tests, obstetric referrals, baby deliveries, and referrals to other physicians. * Confirm and follow up on appointments. * Utilizing sample medications and documenting usage in appropriate manner. * Keeping comprehensive medical records by charting appropriate documentation and ensure information is explained to the patient. * Accurately recording prescriptions in medical files. * Reviews patient charts to ensure medical charts are up to date. * Other duties as assigned.

Provides diabetes self management education and training of patients referred to the Diabetes during Pregnancy Program. Applies evidenced based nutrition practice guidelines for providing quality medical nutrition therapy services to high risk patients in the Women's Health Services and the Center for Maternal Fetal Medicine. Follows the standards set forth by the Michigan Department of Community Health, the American Diabetes Association, and the Academy of Nutrition and Dietetics. Participates in quality management and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to Hurley's Patient and Family Centered Care philosophy. SUPERVISION RECEIVED: Receives clinical direction from the Program Director for Maternal/Fetal Medicine and the Medical Director of the Hurley Diabetes Center. Works under the general direction of the Director for Women's Health Services and the Nurse Manager for Maternal Fetal Medicine. SUPERVISION EXERCISED: Serves as a nutrition and diabetes resource to nursing personnel, resident staff and other health care professionals throughout the medical center and surrounding communities. Serves as a preceptor for dietetic interns. RESPONSIBILITIES AND DUTIES: 1. Utilizes the nutrition care process: assessment, diagnosis, intervention/education, monitoring and evaluation in the implementation of medical nutrition therapy, nutrition education and treatment recommendations for high risk patients in the OB/Gyn clinic, Maternal Fetal Medicine and Antepartum units. 2. Develops and provides individualized nutrition education based on the patient's nutrition prescription. Documents instruction given, and evaluates learner outcomes. 3. Implements and counsels patients and their families regarding diabetes self management education; documents instruction given and evaluates learner outcomes while incorporating patients diabetes self management skills. Promotes understanding, acceptance and compliance with procedures and activities necessary to meet diabetes management goals. 4. Coordinates with and advises medical staff to assure that patient education and care is incorporated into the patient's plan of care. 5. Evaluates diagnostic tests, biochemical data, diabetes device and equipment use, and patient's food and blood glucose records. 6. Recommends the initiation of pharmacotherapy. Recommends adjustments to pharmacotherapy, based on integration of nutrition, laboratory tests, blood glucose data, physical therapy and progression of pregnancy/disease. 7. Provides instruction on diabetes medications, including insulin and approved oral medications for diabetic pregnant women. 8. Performs diabetes blood glucose management and recommends medication adjustments in the outpatient clinics. 9. Confers with physicians, resident staff and other members of the health care team to recommend appropriate nutrition treatment. 10. Demonstrates effective judgment and ability to understand and adjust teaching methods to the unique cultural and educational level of each patient that is served. 11. Provides postpartum follow-up education for patients with diabetes. Coordinates discharge planning with other medical center staff. 12. Uses evidenced-based medicine and best practices to provide quality diabetes education and management; and quality nutrition care. 13. Acts as a nutrition resource in the OB/Gyn clinic, Maternal Fetal Medicine and on the Antepartum units. 14. Collaborates with employees in Nutrition Services and Patient Tray services as necessary in the coordination of inpatient nutrition care and education. 15. Maintains current knowledge and skills in diabetes self management and education. 16. Maintains current knowledge and skills in the nutrition care process: assessment, diagnosis, intervention/education, monitoring and evaluation. 17. Assists in data collection for research in diabetes during pregnancy. 18. Assists with annual curriculum review and formal diabetes program evaluation. 19. Adheres to department and hospital standards of practice including Federal, State, and the Joint Commission regulations. 20. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignments. MINIMUM ENTRANCE REQUIREMENTS: Baccalaureate degree in related health care field with courses in nutrition and dietetics Working knowledge of evidenced based-practice Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships with patients, physicians, medical center personnel, governing agencies and the general public. NECESSARY SPECIAL REQUIREMENTS: Registered dietitian, (credentialed with the Commission on Dietetic Registration for the Academy of Nutrition and Dietetics); 2 or more years experience as a Registered Dietitian, including experience in obstetrics/gynecology, reproductive women's health, patient education and diabetes management preferred. Certified or Certified-eligible by the National Certification Board for Diabetes Educators, as a Diabetes Educator, (CDE). Employees who are certified-eligible must become certified within three (3) years from date of appointment to the classification.