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Hamilton County 911 company history timeline

1984

Mike is a veteran Hamilton County Telecommunicator who has served as a dispatcher, radio room supervisor and as our Technical Services Manager since his career began back in 1984.

1985

The next step identified for each Ohio county was to convene a 911 planning committee and develop that county's plan. (Cincinnati Post - June 18, 1985)

Finally, in 1985, Ohio Governor Richard Celeste signed into law a mechanism to fund creating a 9-1-1 system in Ohio.

1988

Beginning on August 17th, 1988, Cincinnatians could dial 9-1-1 in an emergency.

An addition, later that week, of 12 new E-911 operators was expected to help reduce the number of times callers get the recording. "The E-911 dispatchers are being added to prepare the city for a new emergency dispatch system to start in August." (Cincinnati Post - June 29, 1988)

1990

Sometimes they call to find out where to park for an event." City of Cincinnati officials and the University of Cincinnati launched a $25,000 public awareness campaign to encourage the proper use of the two-year old 911 system. (Cincinnati Post - July 4, 1990)

1993

In 1993, the United States Department of Defense began disposing of properties in the southeastern United States that were no longer in use.

1994

The goal of the proposal was to create one radio system, using 800-megaherz frequencies, that would be shared by all city and county public safety agencies. (Cincinnati Enquirer - March 22, 1994)

The decade of the 90s brought the end of an era when, in 1994, Sheriff H. Q. Evatt made the decision to retire after two combined terms as sheriff , leaving a long legacy of transformation and accomplishments.

1995

In 1995 Maurice J. Wesselmann Jr. retired as only the 3rd Superintendent/Director of Communications in our 46-year history.

1996

The traditional duty weapon for the sheriff's office also changed in 1996 when the standard sidearm issued to law enforcement personnel transitioned from the Smith and Wesson 686 revolver chambered in the .38 cartridge to the semi-automatic Glock .40 caliber handgun.

1998

In February 1998, the City of Chattanooga and Hamilton County were approached about their interest in acquiring the site.

William H. Hinkle, the Communications Center’s Operations Director was appointed as Director in the summer of 1998, to replace Tom Burroughs.

In late 1998, the Hamilton County Commissioners approved the purchase of a mobile 800 MHz radio system for fire and EMS applications.

1999

Andy left the Communications Center in 1999 to take a position with Loveland-Symmes Fire Department as a Deputy Chief and was tasked with the startup and operation of the Northeast Communications Center.

2000

"911 operators in their own crisis" The Cincinnati Enquirer profiled Cincinnati's 911 operators in March 2000, bringing attention to the stressful nature of their work and the fact that their pay was lower than some other, far less stressful city positions.

Beginning in the middle of 2000, the HCSO introduced its Sheriff's Underwater Search and Recovery Team (SURT) as part of the Criminal Investigations Division.

2003

Beginning around midnight on May 5, 2003, a severe band of thunderstorms brought long periods of heavy rain to Hamilton County.

In 2003, HCSO’s Special Weapons and Tactics unit (S.W.A.T.) was created to respond to a growing number of threats in the community.

2004

The 40,000 square foot building - former Slush Puppie Corp. - is mostly empty now, but plans call for it to be converted into an emergency operations center by the end of the year. (Cincinnati Enquirer - February 17, 2004)

2005

Overlooking the room like a press box is a new Cincinnati dispatching center, where 911 operators will move in soon." (Cincinnati Enquirer - March 8, 2005) First 9-1-1 Call at New Center Emergency 911 Operator Kerrie Chaney pictured answering the first 9-1-1 call at the new center:

2005: On April 7, 2005, the Emergency Communications Center moved to a new state-of-the-art facility on Knob Hill.

In 2005 federal Urban Area Security Initiative (UASI) grand funds enhanced the radio system with the addition of integrated voice and data (IV&D). The IV&D enhancement allowed for mobile data computers to be installed in fire and EMS apparatus, stations and in hospitals.

2006

Construction of the Enterprise South Nature Park began in 2006.

2007

New Computer-Aided Dispatch (CAD) System City Manager Milton Dohoney, Jr., informed the Mayor and City Council that a new CAD system had been implemented at the Emergency Communications Center: "The Police Department activated the new Computer Aided Dispatch System on November 27, 2007.

2008

In July 2008, local, state, and federal leaders, along with dignitaries and German business leaders, gathered to announce that Volkswagen had selected the site to build its new, multi-billion dollar automobile manufacturing plant.

2009

Our 5th Communications Center Director Bill Hinkle, retired in February 2009.

In 2009, deputies received the first patrol rifles utilizing the AR-15 platform chambered in the .223/5.56 NATO round to combat the growing risk of active shooters and increased likelihood that suspects could utilize ballistic armor.

2010

In February 2010, Michael E. Bailey was appointed as our 6th Communications Director.

In October 2010, another significant private sector investment was made in Enterprise South when CSX and Norfolk Southern Railroads invested $6.6 million to provide dual rail lines to support Volkswagen’s manufacturing needs.

On October 26, 2010, a tornado touched down at Highway 153 and Access Road, causing damage at Lakeshore Terrace and destroying several mobile buildings used by construction contractors for the Chickamauga Dam expansion.

In December 2010, the Enterprise South Nature Park was officially opened to the public.

2011

The Volkswagen plant was completed in April 2011, and the first Passat rolled off the line on April 18, 2011.

The devastation and destruction caused by the April 27, 2011, tornadoes will go down in the annals of the agency’s history as one of the worst natural disasters personnel have ever had to respond to in the 200-year history of the Hamilton County Sheriff's Office.

2012

The Harrison tornadoes of 2012 once again tested the spirit of the community, and the response to these natural disasters demonstrated the resilience of citizens, first responders, and emergency personnel.

2013

On November 16, 2013, HCSO received one of the biggest professional milestones in its history when the agency was awarded accreditation by the prestigious Commission on Accreditation for Law Enforcement Agencies (CALEA), which certified that the agency had complied with 484 best-practice standards.

2015

The morning of Thursday, July 16, 2015, began just like any other warm summer day.

2016

Although the commission voted on the Bridge Plan on February 24, 2016, the eff ective date of the resolution was to take place on August 1, 2016.

October 2016 Andrew (Andy) Knapp was appointed as our 8th Communications Director.

The center is atop Knob Hill, which the Cincinnati Enquirer profiled on November 17, 2016.

2018

2018: The City of Cincinnati announced the implementation of Smart911 Safety Profile technology, enabling citizens to create profiles with life-saving information that would be made available to 911 operators in the event they call for help.

2019

In January 2019, the SURT Team responded to its greatest recovery and investigative challenge to date: the search and recovery of an airplane and passengers that had gone down in Lake Chickamauga in northern Hamilton County.

Launch of Text-to-911 Service (learn more) The City of Cincinnati began accepting emergency calls by SMS text message in January 2019 with the launch of "Text-to-911" service.

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Founded
1984
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Hamilton County 911 may also be known as or be related to Hamilton County 9-1-1 Emergency Communications District, Hamilton County 911 and Hamilton County 911 District Admin.