Medical Office Administrator jobs at Hamilton Health Care System - 926 jobs

Hours: 8:30AM - 5PM Days: Monday - Friday Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.

Inspire health. Serve with compassion. Be the difference. Responsible for aspects of front office management and operation as assigned. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers. Liaison between patient and medical support staff.Greets patients and visitors in a prompt, courteous, and helpful manner.Checks in patients, verifies and updates necessary insurance information in the patient accounting system.Obtains signatures on all forms and documents as required.Assists patients with ambulatory difficulties.Maintains appointment book and follows office scheduling policies.Provides front office phone support as needed and outlined throughcross trainingprogram.Screens visitors and responds to routine requests for information.Responsible for gathering, accurately coding and posting outpatient charges.Processes vouchers and private payments, to include updating registration screens based on information on checks.Research address verification as needed.Helps to process mail return statements and outgoing statements.Acquires billing information for all doctors for all patients seen in practice.Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits.Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.Works with patients in securing prepayment sources or financial agreements prior to providing service.Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems to management.Updates patient account database.Maintains and updates current information on physician's schedules.Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.Answers questions regarding patient appointments and testing.Assembles patients' charts for next day visit.Updates profiles on all patients, ensuring completeness and accuracy.Oversees waiting area, coordinates patient movement, reports problems or irregularities. Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies.Follows-up with insurance companies ensuring that coverage is approved.Posts all actions and maintains permanent record of patient accounts.Answers patient questions and inquiries regarding their accounts.Confirms all workers' compensation claims with employees.Prepares disability claims in a timely manner.Follows-up with insurance companies ensuring that claims are paid as directed.Maintains files with referral slips, medical authorizations, and insurance slips. Researches all information needed to complete outpatient billing process including getting charge information from physicians.Codes information about procedures performed and diagnosis on charge.Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies.Assists with outpatient coding and error resolution.Pulls charts for scheduled appointments in advance.Delivers, transports, sorts and files returned charts.Picks up lab reports, dictations, X-rays, and correspondence.Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files.Files all medical reports. Purges obsolete records and files in storage.Destroys outdated records following established procedures for retention and destruction.Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records.Works with medical assistants and other staff to route patient charts to proper location.Follows medical records policies and procedures. - Collects payments at time of service for daily outpatient visit services.Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis.Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.Evaluates patient financial status and establishes budget payment plans.Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager.Identifies and resolves patient billing complaints.Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities.Gathers and verifies superbills for specified practice on a daily basis.Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.Prints daily reports, verifying charge entry balancing at day end.Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy).Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality.Participates in educational activities.Performs related work as required.As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. - Performs other duties as assigned. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred Experience - No previous experience required. Multi-specialty group practice setting experience - Preferred In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic understanding of ICD-9 and CPT coding- Preferred Work Shift Day (United States of America) Location Blount Memorial Hospital Facility 8100 BMPG Joule Street Alcoa Department 81001003 BMPG Primary Care Joule St Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Inspire health. Serve with compassion. Be the difference. Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information. Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained. Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter. Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures. Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Communicates to patients their estimated financialresponsibility.Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earned Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills (word processing, spreadsheets, database, data entry) Knowledge of office equipment (fax/copier) Mathematical skills Registration and scheduling experience- Preferred Familiarity with medical terminology- Preferred Work Shift Day (United States of America) Location Blount Memorial Hospital Facility 7001 Corporate Department 70019272 Patient Access-Blount Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Inspire health. Serve with compassion. Be the difference. Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET. Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms. Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties. Performs other duties as assigned. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - Unit Secretary training program or on-the-job training. Completion of a nursing assistant, patient care tech or nursing fundamentals class preferred. Experience - No experience required. In Lieu Of In lieu of US training, will accept 6 months of clerical or healthcare related experience or completion of nursing fundamentals course. Required Certifications, Registrations, Licenses CNA-certification Knowledge, Skills and Abilities NA Work Shift Variable (United States of America) Location Blount Memorial Hospital Facility 8001 Blount Memorial Hospital, Inc. Department 80016354 Medical/Surgical Nursing Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting. ESSENTIAL DUTIES/RESPONSIBILITIES: * Check In and Check Out * Cross training in all front office positions * Strong customer service and oral communication skills * Positive attitude * Computer competency and literacy * Multi-tasking and ability to meet deadlines * Team player * Self-motivated * Basic knowledge of insurance SUPERVISORY RESPONSIBILITIES: Not Applicable. QUALIFICATIONS: Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred. Language Skills: Able to communicate effectively in the English language. Mathematical Skills: Basic arithmetic skills are required. Reasoning Ability: Identifies and resolves problems promptly. Computer Skills: Must be computer literate. Basic computer skills required. Other Skills and Abilities: Able to listen and respond well to questions and feedback. Other Qualifications: * Active Listening - Ability to actively attend, convey, and understand the comments and questions of others. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed * Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. * Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Physical Demands N (Not Applicable) Activity does not apply to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day) Physical Demands Lift/Carry Stand O 10 lbs or less F Walk O 11-20 lbs N Sit C 21-50 lbs N Manually Manipulate F 51-100 lbs N Reach Outward F Over 100 lbs N Reach Above Shoulder O Climb N Push/Pull Crawl N 12 lbs or less F Squat or Kneel N 13-25 lbs N Bend O 26-40 lbs N Grasp F 41-100 lbs N Speak C Work Environment Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Athena Care provides comprehensive mental health services to children, adolescents, and adults across middle Tennessee. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a full-time floating Medical Receptionist for our Franklin and Nashville clinics. The schedule for this position will be Monday, Wednesday, and Friday in Nashville, and Tuesday and Thursday in Franklin, 10am - 7pm everyday. This position will also serve as on-call cover for our Hendersonville, Franklin, and Murfreesboro clinics as well. We will reimburse mileage for any travel to these locations. Job Summary The Medical Receptionist is the initial point of contact when a patient arrives and represents the office. The Medical Receptionist greets patients and navigates the check in and out process while striving for patient satisfaction in every interaction. Core Job Duties & Responsibilities Greets incoming patients, and assists with check in process As needed, answers calls or other contact forms from patients; engages professionally and courteously with contact Follows scheduling procedure and ensures completion of intake process, providing support to both clients and providers as needed Provides superior customer services to all individuals and agencies involved through any and all modes of contact Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc) Identifies and resolves clients needs and issues to ensure quality patient service as they arise Follow contact center protocol in for handling inquiries as they arise Completes administrative and operational tasks to ensure the office is clean, organized, and presents well to patients and visitors Communicates effectively within the organization providing regular updates to supervisors and peers about current and completed tasks Other duties as assigned Requirements Education/Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-year prior healthcare experience preferred. Licenses/Certifications: None required Knowledge, Skills, & Abilities Flexibility to travel is required Verbal communication Phone skills Listening Data entry skills People skills Informing Customer focus Customer service Attention to detail Professionalism Multi-tasking Physical Requirements This is an office-type role with primarily sedentary job duties and limited reaching, pulling, pushing, or carrying. Salary Description $20.00 per hour

Athena Care is seeking a part-time Medical Receptionist for our Nashville clinic to provide coverage from Monday - Friday 9am-6pm. The Medical Receptionist is the initial point of contact when a patient arrives and represents the office. The Medical Receptionist greets patients and navigates the check in and out process while striving for patient satisfaction in every interaction. Core Job Duties & Responsibilities Greets incoming patients, and assists with check in process As needed, answers calls or other contact forms from patients; engages professionally and courteously with contact Follows scheduling procedure and ensures completion of intake process, providing support to both clients and providers as needed Provides superior customer services to all individuals and agencies involved through any and all modes of contact Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc) Identifies and resolves clients needs and issues to ensure quality patient service as they arise Follow contact center protocol in for handling inquiries as they arise Completes administrative and operational tasks to ensure the office is clean, organized, and presents well to patients and visitors Communicates effectively within the organization providing regular updates to supervisors and peers about current and completed tasks Other duties as assigned Requirements Education/Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-year prior healthcare experience preferred. Licenses/Certifications: None required Knowledge, Skills, & Abilities Verbal communication Phone skills Listening Data entry skills People skills Informing Customer focus Customer service Attention to detail Professionalism Multi-tasking Physical Requirements This is an office-type role with primarily sedentary job duties and limited reaching, pulling, pushing, or carrying. Salary Description $18.00 per hour

The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary. Prepare and send slides requested by other Pathology departments and file slides and paperwork. Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for. What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you! Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more. Position Summary The Medical Informatics Clerk is responsible for scanning, organizing, and electronically filing patient documents within the Electronic Medical Record (EMR) system. This role ensures accuracy, confidentiality, and timely completion of scanning tasks while supporting the department through error list management and cross-training in medical record release functions. The position requires strong attention to detail, effective communication, and the ability to work efficiently in an open, multi-person team environment. Primary Responsibilities Pick up documents from designated areas multiple times daily and maintain an orderly workflow of papers awaiting scanning. Scan and index documents into appropriate electronic folders in a timely and accurate manner.Work assigned electronic error lists and ensure corrections are completed promptly. Task documents to providers when needed and escalate system issues that cannot be resolved independently. Maintain strict patient confidentiality and adhere to all Medical Informatics policies and procedures. Cross-train and provide coverage for Medical Records Release during vacations or inclement weather. Maintain a clean and organized work area and demonstrate teamwork by assisting colleagues as needed. Answer departmental phone calls with professional and pleasant communication. Attend required meetings and participate as requested. Perform other duties as assigned to support the overall success of the department and organization. Education & Experience High School diploma or equivalent required. Previous experience in medical records or healthcare office support preferred. Skills & Competencies Knowledge of HIPAA regulations and basic medical records processes. Strong attention to detail and accuracy in document handling. Ability to remain focused and productive in an open, multi-staff environment. Proficiency with electronic medical records systems and electronic filing programs. Proficient in Microsoft Office applications, including Excel and Teams. Strong English grammar and spelling skills. Ability to meet scanning deadlines and manage multiple tasks effectively. Excellent interpersonal skills and ability to work collaboratively. Manual dexterity, eye-hand coordination, and the ability to distinguish letters, numbers, and symbols. Working Conditions Work is primarily performed in a clinical office setting and involves frequent telephone and in-person communication with patients and staff. The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions. The work environment reflects typical conditions found in a medical practice, including exposure to standard clinical equipment, patient interactions, and administrative workflows. There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances. Physical demands include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged periods of sitting. The position may also involve occasional stress due to multiple responsibilities and competing priorities. Disclaimer This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for. What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you! Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more. Position Summary The Medical Informatics Clerk is responsible for scanning, organizing, and electronically filing patient documents within the Electronic Medical Record (EMR) system. This role ensures accuracy, confidentiality, and timely completion of scanning tasks while supporting the department through error list management and cross-training in medical record release functions. The position requires strong attention to detail, effective communication, and the ability to work efficiently in an open, multi-person team environment. Primary Responsibilities Pick up documents from designated areas multiple times daily and maintain an orderly workflow of papers awaiting scanning. Scan and index documents into appropriate electronic folders in a timely and accurate manner.Work assigned electronic error lists and ensure corrections are completed promptly. Task documents to providers when needed and escalate system issues that cannot be resolved independently. Maintain strict patient confidentiality and adhere to all Medical Informatics policies and procedures. Cross-train and provide coverage for Medical Records Release during vacations or inclement weather. Maintain a clean and organized work area and demonstrate teamwork by assisting colleagues as needed. Answer departmental phone calls with professional and pleasant communication. Attend required meetings and participate as requested. Perform other duties as assigned to support the overall success of the department and organization. Education & Experience High School diploma or equivalent required. Previous experience in medical records or healthcare office support preferred. Skills & Competencies Knowledge of HIPAA regulations and basic medical records processes. Strong attention to detail and accuracy in document handling. Ability to remain focused and productive in an open, multi-staff environment. Proficiency with electronic medical records systems and electronic filing programs. Proficient in Microsoft Office applications, including Excel and Teams. Strong English grammar and spelling skills. Ability to meet scanning deadlines and manage multiple tasks effectively. Excellent interpersonal skills and ability to work collaboratively. Manual dexterity, eye-hand coordination, and the ability to distinguish letters, numbers, and symbols. Working Conditions Work is primarily performed in a clinical office setting and involves frequent telephone and in-person communication with patients and staff. The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions. The work environment reflects typical conditions found in a medical practice, including exposure to standard clinical equipment, patient interactions, and administrative workflows. There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances. Physical demands include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged periods of sitting. The position may also involve occasional stress due to multiple responsibilities and competing priorities. Disclaimer This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.

AWHS Medical Receptionist Job Description The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed. Reports to: Front Office Team Lead and Practice Administrator. Essential Duties/Responsibilities: Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided. Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed. Prepares a daily schedule of examinations for each provider. Uses Phreesia to ensure patients are properly checked-in. Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment. Accurately scans patients chart documentation into the EMR in a timely manner. Accesses, prints and schedules new appointment requests received from website. Endeavors to keep patients on schedule by reminding provider of service delays. Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation. Maintains reception area in a neat and orderly condition. Assists patients with insurance papers and billing questions. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS. Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed. As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. As needed, receive payment and record receipts for services. Other office and reception duties as assigned and needed. Requirements Required Knowledge/Skills/Abilities: Knowledge of office policies and procedures to accurately answer questions from patients. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge and correct usage of medical terminology. Working knowledge of patient accounts and proper procedures. Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred. Ability to maintain confidentiality and professionalism. Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients. Ability to work as part of a team and promote a positive work environment. Ability to listen and understand information and ideas and adjust actions accordingly. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences. Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook. Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public. Skilled in organization, attention to detail, and task prioritization. Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people. Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Skilled in understanding patient needs to provide exceptional customer service. Education and Experience: High school diploma or GED required; Associates degree or higher preferred. 2-3 years of previous administrative and clerical medical office experience. Experience using Phreesia and Centricity preferred. Experience operating office equipment. Experience in customer service field. Physical Requirements: Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time. Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer. Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances. Must communicate and comprehend effectively Potential stress if dealing with multiple tasks and staff members. Equal Opportunity Employer: Atlanta Women's Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices. Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States. We conduct pre-employment drug screening and background checks in accordance with federal and state laws and regulations.

The Client Bill Representative is responsible for overseeing client billing functions within PathGroup revenue cycle for assigned accounts. This role ensures the accuracy and integrity of client invoices, payment posting, and account reconciliation processes. The Senior Client Bill Specialist serves as a subject matter expert for client billing workflows, assists with escalated client issues, and supports process optimization to improve cash flow and client satisfaction. JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Ensure accurate and timely creation of client account and billing rules in the billing system for new and updated client bill agreements. Provide prompt, courteous, and professional customer service to all internal and external clients. Analyze and resolve client invoice related concerns in a timely manner. Monitor client aging and drive collection activities for past-due accounts and provide escalation support to management as needed. Research and lead resolution pertaining to client bill questions, billing discrepancies, pricing variances, and account disputes in collaboration with internal and external teams. Review and reconcile client accounts, ensuring all adjustments, credits, and payments are accurately applied. Recommend and assist in the implementation of improvements to billing policies, workflows, and system configurations. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

Job Description Who We Are: Eagles Landing Dentistry is modern dental practices in the heart of Stockbridge, Georiga, serving our local and surrounding communities for over 20 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, commitment, curiosity and compassion - which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results. Who You Are: You are an adaptable Front Office Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a computer systems and scheduling wizard, a process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career. Requirements What You'll Do: Work with the owner dentist to craft an ongoing schedule that optimized for productivity and easily manage contingency scheduling when last minute changes occur. Manage the patient's seamless arrival by checking in patients, obtaining necessary financial and personal details and entering those directly into the patient's chart as appropriate. Upon patient checkout, schedule the next appointment or follow-ups as necessary, provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards. Partner with office management and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters or other patient correspondence. Optimize appointment schedule by ensuring the day is full and aligning the right treatment to appointment time. Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs. Partner with office manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs. Other duties as assigned. What You'll Bring: Minimum 3 years of administration experience Experience with scheduling software systems, and Microsoft Office, clinical background and experience with dental software programs considered an asset An Associates degree in business or office administration preferred. Solid business acumen and effective written and verbal communication skills Ability to identify and regulate one's emotions and understand the emotions the others to build relationships, reduce team stress, defuse conflict and improve personal job satisfaction. A devotion to serving your patients and reliably showing up for your team. Benefits Full-time opportunity, Monday through Friday, 8 am to 5 pm. Up to $20 an hour depending on experience. 401(k) and up to a 4% match. Medical, Dental, Vision, Life Insurance and Paid Time Off, 7 paid holidays. Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services. Voluntary benefits like pet insurance, Life Lock and entertainment discounts. We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment. Continuing education opportunities.

Who We Are: Eagles Landing Dentistry is modern dental practices in the heart of Stockbridge, Georiga, serving our local and surrounding communities for over 20 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, commitment, curiosity and compassion - which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results. Who You Are: You are an adaptable Front Office Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a computer systems and scheduling wizard, a process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career. Requirements What You'll Do: Work with the owner dentist to craft an ongoing schedule that optimized for productivity and easily manage contingency scheduling when last minute changes occur. Manage the patient's seamless arrival by checking in patients, obtaining necessary financial and personal details and entering those directly into the patient's chart as appropriate. Upon patient checkout, schedule the next appointment or follow-ups as necessary, provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards. Partner with office management and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters or other patient correspondence. Optimize appointment schedule by ensuring the day is full and aligning the right treatment to appointment time. Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs. Partner with office manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs. Other duties as assigned. What You'll Bring: Minimum 3 years of administration experience Experience with scheduling software systems, and Microsoft Office, clinical background and experience with dental software programs considered an asset An Associates degree in business or office administration preferred. Solid business acumen and effective written and verbal communication skills Ability to identify and regulate one's emotions and understand the emotions the others to build relationships, reduce team stress, defuse conflict and improve personal job satisfaction. A devotion to serving your patients and reliably showing up for your team. Benefits Full-time opportunity, Monday through Friday, 8 am to 5 pm. Up to $20 an hour depending on experience. 401(k) and up to a 4% match. Medical, Dental, Vision, Life Insurance and Paid Time Off, 7 paid holidays. Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services. Voluntary benefits like pet insurance, Life Lock and entertainment discounts. We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment. Continuing education opportunities.

We have a fantastic opportunity for a Front Desk Coordinator! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. Education and Experience: Minimum high school diploma, or equivalent. Experience working in a professional, medical, or dental environment with direct customer service is desired. Specific Skills: Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships. Ability to travel between multiple locations. Customer service oriented and able to communicate with a pleasant demeanor at all times. Effective written and verbal communication with all staff and management. Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. Strong PC skills and ability to learn and successfully use new programs as required. If you desire a career where you want make a difference in people's lives, and work well with a team, we would love to meet you! We offer: Paid Time Off Paid Holidays Medical, Dental and Vision benefits Health Savings Account, Flex Spending 401K Short and Long Term Disability Insurance Life Insurance Opportunities for Community Giving Back

We have a fantastic opportunity for a dental office Front Desk Coordinator! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. Education and Experience: Minimum high school diploma, or equivalent. Experience working in a professional, medical, or dental environment with direct customer service is desired. Specific Skills: Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships. Ability to travel between multiple locations. Customer service oriented and able to communicate with a pleasant demeanor at all times. Effective written and verbal communication with all staff and management. Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. Strong PC skills and ability to learn and successfully use new programs as required. If you desire a career where you want make a difference in people's lives, and work well with a team, we would love to meet you! We offer: Paid Time Off Paid Holidays Medical, Dental and Vision benefits Health Savings Account, Flex Spending 401K Short and Long Term Disability Insurance Life Insurance Opportunities for Community Giving Back

Full-time Description A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician's office. Essential Job Responsibilities: Looks patients in the eye and welcomes patient with excellent customer service. Checking in and/or checking out patients for physician appointments. Verification of patient's demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit. Entering patient demographic information in the practice management system. Verifies and distributes patient history. Scans/sorts all forms related to front office processes. Manages and coordinates all internal referrals. Scheduling return appointments for patients. Collection of copayments, patient balances and form fees. Distributes requested documents to patients. Completes/balances end of day batch processes. Maintains and communicates patient wait times. Requirements Education: High school diploma. Experience: Minimum two years medical office experience preferred.

A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician's office. Essential Job Responsibilities: Looks patients in the eye and welcomes patient with excellent customer service. Checking in and/or checking out patients for physician appointments. Verification of patient's demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit. Entering patient demographic information in the practice management system. Verifies and distributes patient history. Scans/sorts all forms related to front office processes. Manages and coordinates all internal referrals. Scheduling return appointments for patients. Collection of copayments, patient balances and form fees. Distributes requested documents to patients. Completes/balances end of day batch processes. Maintains and communicates patient wait times. Requirements Education: High school diploma. Experience: Minimum two years medical office experience preferred.

Hours: 8AM - 4:30PM Days: Monday - Friday Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures.