Room Attendant jobs at Hampton

Pay: $16.25 per hour At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service Assists in other retail outlets as needed Basic Qualifications & Skills Some High School education or equivalent Flexibility regarding scheduling based on business demands Experience utilizing basic math skills with ability to add, subtract multiply and divide Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen. Desired Qualifications & Traits Previous experience demonstrating strong customer service Ability to multi-task and prioritize a variety of tasks with minimal direction Previous experience with cash transactions and Point of Sale systems Proven teamwork skills Enthusiastic and energetic Physical Requirements Ability to lift up to 30 lbs. Able to sit and/or stand for long periods of time Able to bend, stretch, and twist Estimated Salary Range: - $16.25 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms Turn in lost and found items Monitor rooms and corridors for security purposes Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders Assist other staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest room attendant or similar housekeeping experience Preferred Knowledge and Certification: Previous lead experience in a similar position Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills including answering radio calls Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff Ability to meet deadlines Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage / portions and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 40 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals

Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms Turn in lost and found items Monitor rooms and corridors for security purposes Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders Assist other staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest room attendant or similar housekeeping experience Preferred Knowledge and Certification: Previous lead experience in a similar position Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills including answering radio calls Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff Ability to meet deadlines Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage / portions and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 40 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals

Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms Turn in lost and found items Monitor rooms and corridors for security purposes Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders Assist other staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest room attendant or similar housekeeping experience Preferred Knowledge and Certification: Previous lead experience in a similar position Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills including answering radio calls Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff Ability to meet deadlines Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage / portions and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 40 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals

The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness, presentation, and service for all guest rooms and public areas. By effectively leading and managing the housekeeping team, the Executive Housekeeper will maintain a spotless and welcoming environment for guests while adhering to company policies and safety standards. The role requires a blend of operational expertise, team leadership, and a commitment to delivering exceptional guest experiences. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and manage the housekeeping team to ensure the timely and efficient cleaning of guest rooms and public areas. Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests. Review and confirm the completion of daily room cleaning and inspections, ensuring all rooms meet company standards. Conduct regular inspections of cleaned rooms, public areas, and linen closets to ensure adherence to quality standards. Address and resolve any issues related to room cleanliness or maintenance promptly. Monitor and document room inspection results, providing feedback and corrective actions as needed. Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage. Prepare and follow up on maintenance work orders for repairs or replacements of furnishings and fixtures. Assist in quarterly inventory of all linens and housekeeping supplies. Assist in the training and orientation of new housekeeping associates, ensuring they understand company standards and expectations. Provide ongoing coaching and support to team members, fostering a positive and productive work environment. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction. Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Ensure all housekeeping practices comply with federal, state, and local regulations, including OSHA standards. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Uphold the company's values and standards, ensuring all actions and decisions align with the organization's goals and ethical guidelines. Qualifications: Education: High school diploma or equivalent required. Experience: Minimum of three years of housekeeping experience, with at least one year in a supervisory role. Excellent verbal and written communication skills, with the ability to lead a team and interact with guests effectively. Strong organizational and time-management skills, with attention to detail. Proficient in basic computer skills and housekeeping management software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of federal, state, and local regulations related to housekeeping and hospitality. Ability to stand, walk, and perform physical tasks for extended periods. Must be able to lift up to 15 lbs regularly and push/pull carts weighing up to 250 lbs. Capable of bending, stooping, and stretching to fulfill cleaning and inspection tasks. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.