Work From Home Hampton, VA jobs - 599 jobs

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote - work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!

We are seeking motivated and detail-oriented Remote Travel Booking Agents to join our growing team. This position involves assisting clients with planning and booking vacations, cruises, theme park visits, and all-inclusive resort stays. The ideal candidate will be passionate about travel, skilled in customer service, and eager to help clients create unforgettable experiences. Key Responsibilities: * Consult with clients to understand their travel preferences, needs, and budget. *Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options. *Accurately manage reservations, changes, and cancellations. *Provide expert guidance on destinations, travel requirements, and exclusive offers. *Deliver excellent customer service before, during, and after travel. *Stay informed about industry trends, promotions, and vendor policies. Qualifications: *Strong customer service and communication skills. *High attention to detail and organizational ability. *Ability to work independently in a remote environment. *Proficiency with digital tools and online booking platforms (training provided). *Prior experience in sales, hospitality, or travel is a plus but not required. What We Offer: Comprehensive training and ongoing professional development. Access to industry tools, supplier networks, and booking platforms. Opportunities for bonuses, incentives, and exclusive travel perks. Supportive team environment with mentorship and growth opportunities. Flexible remote work schedule. This is an excellent opportunity for individuals who want to combine a passion for travel with a rewarding career path.

Job DescriptionOverview The Acquisition Support Specialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition. The role includes assisting with pre-award planning, solicitation preparation, source selection, contract administration, and closeout activities in compliance with FAR, TAR, and agency policies. Key Duties: Lead acquisition planning, market research, and procurement strategy. Draft SOWs, SOOs, PWSs, IGCEs, solicitations, and award documents. Conduct advanced cost/price analysis using Pivot Tables, VLOOKUP/XLOOKUP, and complex Excel functions. Support formal source selections, evaluation documentation, and negotiation preparation. Prepare modifications, option exercises, and contract closeout actions. Train staff on PRISM, FPDS-NG, and SharePoint; generate acquisition data reports. Assist with acquisition policy updates and regulatory compliance. Requirements: 5+ years Federal contracting experience. FAC-C (Professional) / DAWIA III required. Expert knowledge of FAR, TAR, and federal procurement processes. Strong analytical writing and advanced Excel skills. NACI clearance and ability to work remotely. Powered by JazzHR lKdPez5syl

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We are seeking Subject Matter Experts with significant experience in the design, development and operation of missions, spacecraft and instruments relevant to NASA's goals. We help NASA evaluate proposals and review programs for investigations intended to help answer the big questions of Earth Science, Heliophysics, Planetary Science and Astrophysics. The EASSS3 contract provides support for proposal evaluations, assessments, and studies of programs and missions for NASA's Science Office for Mission Assessments (SOMA) at the Agency's Langley Research Center in Hampton, Virginia. The program provides support to NASA's Science Mission Directorate in evaluating new and innovative approaches for missions intended to help answer the big questions in Earth and Space science. As a CTS Part-Time Employee or Consultant you will participate as a Subject Matter Expert on review teams conducting in-depth technical, management and cost assessments of proposals and Phase A concept studies. Our work is performed remotely & an ideal candidate is willing and able to work part-time on an as-needed basis to support the tasks and has significant direct, hands-on technical or management responsibility in one or more of the following areas: Flight Systems Mission Design and Operations, including Trajectory Analysis and Ground Systems Design, Development and Operation of Spacecraft and Spacecraft Subsystems Space Based Instruments including Passive Remote Sensors in all Wavelengths, Active Sensors and Systems, and In-Situ Instruments for Particles and Fields or Direct Material Sampling Systems Engineering for either Spacecraft or Instruments Space Communications and Ground Systems Development and Operations NASA Mission Leadership Applicants must be a US citizen and have a minimum of a Bachelors degree in a STEM or related discipline to their expertise. We will work with you to determine your eligibility and identifying Conflicts of Interest. A skills assessment and experience summary will follow post initial review. CTS is an Equal Opportunity Employer. We do not discriminate in our hiring or employment practices regardless of employment type.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description This position can be fully remote Job Summary The Lead Commercial Proposals Manager is responsible for Sales opportunity proposal generations for Services, Lifecycle Service Agreements (LSA), Capital bids with budgetary and firm final proposals for the USA and Canada but not limited thereto as well as periodic support for other Commercial Engineers within the groups. Key Characteristics * Strong organizational and planning skills * Strong communication skills * Strong analytical and administrative abilities * Ability to work independently as well as part of a team * Problem-Solving Skills Duties & Responsibilities * Structuring, researching, negotiating, developing and drafting customer Service/equipment/plant specific agreements * Supporting internal sales teams by developing budget and firm proposals for clients * Maintaining and updating tools as required such as cost models and proposal templates * Reviewing bid, bid risks and proposal specifications * Works closely with vendors to obtain quotes for parts and services to be provided * Timely management of multiple tasks and deadlines * Coordinating team meetings for project updates * Generating Reconciliation Report review packets for LSA (Enlighten) proposal management * Adhering to all internal procedures related to bid preparation, proposal tracking, Authorization of Order * Other duties as needed and assigned by Manager Qualifications Knowledge, Skills & Abilities * Extensive computer experience with Google, MS Office Suite, Salesforce and SAP * Experience reading engineered systems P&ID and CAD drawings * Strong organizational and planning skills * Time Management * Project Management Education & Experience Required: * Required HS Diploma or GED Equivalent and Prefered Chemistry Degree. * 3 years' experience in Sales/Administration and/or contract writing, preferably in industrial, municipal, wastewater applications, semiconductor and microelectronics fields. * Self-motivated, quick to deliver and a team player * Demonstrated dedication to safety * Effective problem-solving skills * Fluent in English (written and verbal) Preferred: * Experience in water or wastewater engineering or equipment supply field, preferably with some knowledge of various membrane process equipment. * Experience in bidding/proposal preparation and the ability to read and understand bid/proposal specifications, both from a technical and commercial perspective, as related to contractual terms and conditions. Working Conditions * 20% travel Hybrid * Schedule Office * Environment * Industrial and onsite environments Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. ● Medical, Dental, & Vision Insurance Starting Day 1! ● Life Insurance ● Paid Time Off ● Paid Holidays ● Parental Leave ● 401(k) Plan - 3% default contribution plus matching! ● Flexible Spending & Health Saving Accounts ● AD&D Insurance ● Disability Insurance ● Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Transition Your Healthcare Expertise into Financial Services with Polk Region - Modern Woodmen of America! Leverage Your Healthcare Background for a Rewarding Career: Build Direct Client Relationships: Professionals from healthcarewhether it's pharma, medical sales, or clinical rolesare drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries. Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives. Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career. A Rewarding Career Path: Transition to a career where you can build long-term relationships, create meaningful outcomes for your clients, and make a lasting impact, all while using your healthcare expertise to navigate the financial landscape. About Modern Woodmen of America: Founded in 1883 by Joseph Cullen Root, Modern Woodmen of America is the nation's third-largest fraternal benefit society in terms of assets. The organization is rooted in the concept of fraternalism, combining business with giving back to the community. With over 700,000 members, Modern Woodmen is dedicated to providing financial security, promoting quality family life, and making a positive impact in local communities. Meet Our Leaders: Daniel Polk - Regional Director Personal Background: Devoted father and husband; played professional football in the German Football League before beginning with Modern Woodmen in 2012. Outside Interests: Enjoys playing with his young kids, boating at the lake with his wife and friends, hunting, and playing golf. Vision at Modern Woodmen: Found a supportive home in a region that prioritizes people, offers a judgment-free environment, and empowers families to build better lives. Zach Mcdowell - Managing Partner: Began his career with Modern Woodmen in 2015. Formerly was a chemical engineer for Merck and Biogen before beginning with MW. Personally: Loves spending time with his wife and two daughters. Enjoys golfing, fishing, and traveling. Shaye Polk - Financial Representative: Started with Modern Woodmen in 2022. Formerly spent 16 years as an adult medicine PA and had a practice of about 700 patients/clients. Personally: Enjoys watching football, tailgating, playing golf, and exploring great restaurants. Clay Lockamon - Financial Representative: Began his career with Modern Woodmen in 2019. Was a college baseball player at UNC-Wilmington before starting with MW. Personally: Loves being a father and spending time with his daughter. Enjoys boating, duck hunting, playing golf, and spending time with friends. Benefits: Competitive compensation range Opportunity for personal and professional growth Fraternal programs and activities to enhance quality family life Involvement in local volunteer projects and community impact Supportive and open communication culture Target Achievement: Meet or exceed business development goals Qualifications: Team-Oriented Enthusiastic Positive Attitude Self-Starter Community-Focused Coachable Athletic Background (bonus) Military Background (bonus) Goal-Driven Willingness to Obtain State Insurance License College Degree (preferred, not required) Role Responsibilities: Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage. Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly. Networking: Build and maintain a network of client members through referrals, networking events, and community engagement. Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills. Deadline: Apply soon as this position will go fast. Flexible work from home options available.

In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Vision insurance Wellness resources JonTonio Productions LLC is seeking a creative, detail-driven Fashion & Company Designer to support branding, wardrobe styling, visual identity, and design projects across our entertainment, film, event, and media divisions. This role supports costume design for plays, brand merch development, event outfit coordination, visual design for company materials, and fashion-forward creative direction for the Concrete Garden brand. The ideal candidate thrives in artistic environments, understands modern trends, and can bring fresh, professional style to stage productions, photoshoots, video sets, and branded events. Key ResponsibilitiesFashion & Wardrobe Design Design costumes, outfits, and wardrobe pieces for plays, films, photoshoots, and live events. Create moodboards, sketches, outfit breakdowns, and styling concepts. Manage fittings, measurements, alterations, and garment sourcing. Ensure all wardrobe pieces match brand aesthetic (dark green, ivory, rose, regal minimalism). Maintain wardrobe inventory and handling system. Brand & Company Design Assist with visual design elements (logos, merchandise layouts, color palettes). Help produce branded apparel, uniforms, and merchandise samples. Create cohesive looks for cast, crew, models, and event personnel. Event & Production Support Provide on-site wardrobe management for plays, film shoots, and festival events. Coordinate styling for influencers, actors, vendors, and VIPs. Ensure continuity in wardrobe when filming scenes on different days. Collaboration Work directly with directors, producers, marketing, and the founder. Contribute to creative direction during rehearsals, meetings, and fittings. Required Qualifications Basic experience in fashion design, styling, costuming, or apparel creation. Understanding of colors, textures, fabrics, and outfit coordination. Ability to sketch concepts OR use digital design tools (Canva, Procreate, Adobe, etc.). Strong organizational skills and attention to detail. Ability to work under deadlines, especially during production week. Reliable transportation to locations across Hampton Roads. Preferred Qualifications(Not required but a plus) Previous experience in film, theater, production, or event styling. Sewing, tailoring, or garment construction skills. Portfolio of fashion, styling, or design work. Experience in merchandise design or branding. Experience working with creative teams or artists. Soft Skills Creative vision & problem-solving Professional communication Time management Adaptability under pressure Teamwork & collaboration Strong attention to detail Positive, growth-focused mindset Work Environment Production sets (film, stage, livestream) Office or studio setting Vendor events, rehearsals, community-based environments Occasional remote design work Must be comfortable lifting up to 20 lbs (wardrobe bags, garment racks) Compensation & Growth Opportunities Starting Pay: $15/hour (with performance-based raises) Access to paid projects, merch profit-sharing opportunities, and additional design contracts Long-term path to become Lead Costume Director or Brand Creative Director Guaranteed payroll through JonTonio Productions LLC hiring division Flexible work from home options available.

Medical Credentialing Support Technician, Norfolk, VA Skills & Abilities: Must be able to organize work, respond to crisis situations, use judgment in the decision-making process, interface with all facilities to which U.S. Fleet Forces Command supplies healthcare providers and cooperate with military and civilian members of the staff. Must have knowledge of the medical and dental training system, both foreign and domestic, to include differing requirements per discipline and various levels of training. Formal baccalaureate and post-graduate degree and certificate education programs, Internships, Residencies and Fellowships for: All Medical physician specialties recognized by the American Medical Association, all Dental specialties recognized by the American Dental Association, Physicians Assistants, Psychology, Social Work, Nursing, Advance Practice Nursing, Nurse Anesthetist, Audiology, Pharmacy, Physical Therapy, Dental Hygiene, Optometry, Dietitian. A minimum of one-year experience being able to determine the validity of certification and/or licensure requirements and levels at which they are conferred/attained for various medical and dental clinical support specialties. Experience with establishing credentials review and privileging processes. Experience with pertinent internal and external requirements for credentials and privileges (DoD,BUMED and Fleet directives). Experience Must have a minimum of two years direct experience as a Medical Records Assistant Education: High School Diploma (minimum) Associates degree (preferred) Benefits: Two Week Vacation Paid Medical/Dental/Vision 401k Paid Federal Holidays

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Arlington, Washington, US Bethesda, Maryland, US Norfolk, Virginia, US District of Columbia, US Project/Program Management 18322 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $138224.19 - $230372.84 Description & Qualifications** **Position Description & Qualifications** If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! This position is located at Serco's Washington D.C. location and will serve on a dynamic team, supporting the Program Manager for the Maritime Industrial Base (DRPM MIB). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. Dixon Hicks, former submarine major command and commanding officer, *************************************** , leads the Submarine Industrial Base (SIB)/Maritime Industrial Base (MIB) support for this high-performing contractor team supporting NAVSEA. **This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance.** **_Team Submarine's Submarine Program Offices are responsible for_** : The acquisition of **COLUMBIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of **VIRGINIA Class Submarines** and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy's newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The **SSN(X) Office** is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. **_Serco-NA is seeking a motivated individual to provide help to the MIB Program Manager for PEO SSBN/ASN-RDA._** This individual will assist in engaging with the government in assisting them accomplish their mission related to the Columbia Class Program Support as well as the Maritime Industrial Base. The primary focus will be managing the support of contractors supporting the government as a Program Manager. This position will be filled in the DMV region. **In this role, you will:** + Support the PM in the day-to-day operations within the program to include, but not limited to: + Job Description development + Resume review and interviews followed by hiring recommendations. + Human Resource Actions to include employee corrective action. + Interfacing with the government and understanding their requirements. + Onboarding and off-boarding processes + Compiling, editing and submission of weekly, monthly and annual reports. + Contract management to include subcontractors. + Timecard management. + Tracking training requirements. + Financial management. + Employee recognition. + Using your experience and submarine expertise, provide support, as needed, to all government and contractor support personnel. + The ability to work with minimal supervision. + Proficiency in preparing, selecting, organizing, and presenting information concisely. + Ability to work well within a time sensitive environment. + Professionally develop junior and senior personnel. + Research, analyze and provide recommendations on possible courses of action on multiple topics. + Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management, and certifications. + 10% travel required. **To be successful in this role, you will have:** + A current DoD Secret or above security clearance. + A bachelor's degree. + At least five years of Program Management experience. + Demonstrated ability to work with senior management (GS-15+)/Flag Level. + Business Development Experience is a plus. + Experience with US Navy Submarine culture is a plus. + Experience with industry. + A demonstrated understanding of government and contract relations. + An advanced MS Office skillset to include Outlook, PowerPoint, Word, Excel and Teams. + Ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction. + Able to work both independently and within large team environments. + Balance a myriad of taskers and be able to prioritize. + Understand the challenges and dynamics of remote work. + Discretion in performing specified work requirements. + Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals. + Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management. + May require up to 10% travel. **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

As a Guest Relations Coordinator, youll manage client experiences and ensure every traveler receives attentive, personalized care. Responsibilities: Manage guest communication and satisfaction. Coordinate reservations and itineraries. Handle questions or concerns efficiently. Document feedback and improvements. Qualifications: Professional and personable communication. Organized and reliable. Comfortable with online systems and remote work. What We Offer: Fully remote flexibility. Coaching and development support. Travel perks and recognition opportunities.