Analyst jobs at Hannaford Supermarkets

The Breakdown: The Total Rewards Analyst supports the design and implementation of and ongoing delivery of Burton's Total Rewards Strategy. This role supports the Director of Total Rewards and functions as the analyst providing data collection, analysis, and coordination to develop, maintain, and evolve Burton's Total Reward Strategy. The role involves maintaining accurate data across systems and supporting compensation analysis and reporting. Additionally, the Analyst collaborates with Business Partners, Talent and Operation teams to ensure integration and alignment of talent management and performance with rewards programs. What You Get To Do: 1. Job Architecture Support the development, maintenance, and evolution of Burton's job architecture, ensuring alignment with industry standards and internal practices Develop in collaboration with BPs and maintain standard operating procedures (SOPs)for managing Burton's job architecture: Burton's s, job title framework, database(global job description tracker), Organizational chart accuracy Ensure consistency in job titles and alignment across all HR systems Business partner collaboration: gather key business inputs from Business Partners; provide Total Rewards guidance and training 2. Compensation Surveys and Salary Scales Lead Burton's participate in compensation market surveys to ensure the company's competitiveness Provide recommendations to the Director on adjusting salary scales based on market data and internal equity, ensure benchmark data is updated annually or biannually Support the Director to conduct job evaluations to validate and recommend appropriate job grades. 3. Bonus& Merit Cycle Operations Based on the guidelines developed by the Senior Leadership Team and Total Rewards Director, manage the Dayforce administration of compensation processes including merit and bonus 4. Compensation & Benefits Policies Support the Director in developing HR policies, frameworks and tools related to total rewards Design and deliver training sessions for BPs, managers and employees on compensation and benefits policies and procedures Stay current with global legislation and regulatory trends in compensation and benefits by contributing to the development of programs promoting pay equity and transparency; be the primary point of contact with Legal on legislation related to total rewards to facilitate Legal conducts risk assessments and provides recommendations for Burton's compliance with regulation 5. Data Management & System Integration Maintain accurate and up-to-date documentation related to compensation and benefits across systems, including Dayforce and Korn Ferry tools Support the Total Rewards Director in compensation analyses and reporting Collaborate with HR Operations to keep total rewards-relevant parts of the HR tech stack up-to-date What You Bring: Minimum 3 years of applicable compensation experience, including compensation surveys, job evaluation methodologies, etc. Demonstrated experience in the design, analysis, and administration of variable compensation programs, including sales incentive plans, bonus structures, and other performance-based pay models required. Familiarity with compensation tools and market pricing platforms (e.g. Korn Ferry tool) Strong analytical and quantitative skills with attention to detail. Strong communication and interpersonal skills, including the ability to present complex information in writing or group presentations. Strong proficiency in Microsoft Excel for data analysis, reporting, and budget monitoring Comfort working independently and collaboratively; adaptable to changing needs and priorities in a high-growth Dayforce knowledge is an advantage Travel: This position requires limited travel. Work/Physical Environment: Working Conditions: This position is in a typical, stationary office setting. Over 80% of the day will be spent sitting in 1 location. More Info to Seal the Deal: Burton's benefits package includes health insurance (medical, dental and vision), life insurance (company paid), flex spending, short- and long-term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid time-off. Other perks include a discounted season pass, free lessons, product discounts, free demo equipment, ride days, casual work environment, and many more… The hiring range for this role is $75,000-85,000, depending on relevant experience and/or education, specific skills, function, and available budget. Please note that the range details above reflect the base pay only and does not include any potential bonus and other benefits that we offer. This is an on-site role, based in Burlington, VT. We will offer relocation assistance to move to Vermont to any candidate who is hired.

The New York City Department of Health and Mental Hygiene (DOHMH) is expanding home visiting in NYC and streamlining how providers, organizations, and community residents can access quality home-visiting services. The goal is to improve maternal and child health and well-being by matching families' assessed risks to evidence-based (EB) or evidence-generating (EG) home visiting (HV) models that are most appropriate for them based on their needs, and to connect them to other resources as needed. Racial, ethnic, and socioeconomic inequities create disparate outcomes in certain neighborhoods as compared with the rest of the city, and providing services beginning in the prenatal through postpartum period is vital to improving these outcomes. In addition, recent attention to inequities in maternal morbidity and mortality, especially in New York City, points to the need for more respectful maternity care and greater agency for people during childbirth, both of which the program's staff will facilitate, in partnership with NYC doula organizations. DOHMH's New Family Home Visits (NFHV) is an innovative initiative that will strengthen how we will serve families from pregnancy through the postpartum period. Through the NYC Coordinated Intake and Referral System NYC CI&R) we are streaming the manner in which clinical and community-based providers can connect their families to home visiting services. A subset of families will also be offered labor and delivery support by a certified doula. NFHV incorporates a strong mental-health and chronic-disease focus, including screening for diabetes, hypertension, maternal depression, and anxiety, along with referrals to needed services. The citywide program will continue to serve families residing in DHS shelters as well as families residing in the Taskforce on Racial Inclusion and Equity (TRIE) neighborhoods and residents of NYCHA. These are neighborhoods and communities burdened by adverse maternal and child health outcomes will be prioritized; however, all first-time expectant parents are eligible. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Oversee data quality assurance, including data checking, cleaning, recoding of variables and create and maintain SAS programs and datasets. Perform analysis of program and Unit data, run routine reports, collaborate with program staff to develop metrics to measure success and outcomes. Support and collaborate with the Research and evaluation Unit on program evaluation and preparation of reports and responses to internal and external stakeholders, including Agency, Divisional and Bureau leadership. Produce tables, graphs, charts, and reports as requested for monitoring of program implementation quality and for use in presentations and reports. Document all processes and procedures utilized in creating and maintaining database(s). Collaborate with technology platform model developers, as needed, to support the development of the Program database and refinement maintenance of the Coordinated Intake and Referral System databases to ensure they are accessible and usable in support of program operations. Train other staff, as needed, in data entry and data support procedures. Maintain up-to-date understanding of relevant data security and compliance protocols. Collaborate with relevant Bureau and Program staff to identify conference and journal submission opportunities. Attend project-specific meetings. Perform other related duties associated to the work described. PREFERRED SKILLS: Knowledge of maternal and infant health and home visiting programs Proficient in SAS Strong writing skills with experience in writing publications, presenting and prepare public facing documents Excellent Communication skills Ability to work on a multi-disciplinary team Why you should work for us: * Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (***************************** * Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. * Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. * Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at ******************** or ************. CITY RESEARCH SCIENTIST - 21744 Minimum Qualifications 1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis, and provide immunization and sexual health services regardless of ability to pay or immigration status. The BPHC oversees the medical services and clinical operations of eight Sexual Health Clinics, four Tuberculosis Chest Centers, and one Immunization Clinic. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors clinic utilization trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers. The selected candidate will report to the Director of Program Implementation and serve as Data Analyst. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: * Analyze data from BPHC medical records to inform decision making related to program planning, service implementation and delivery, and resource allocation. * Prepare automated data reports on quality care metrics, clinic utilization, and other performance indicators, and build new dashboards and visualizations to improve data access among BPHC leadership. * Conduct data reporting and prepare data extracts for internal and external stakeholders, including federal funders. * Collaborate on program evaluation and epidemiologic studies which address questions relevant to advancing clinical service delivery across public health clinic systems and other questions relevant to the fields of sexual health and tuberculosis. * Write, adapt, debug, maintain, and produce documentation for SAS programs for automated processing, quality control, analysis, visualization, and archiving of data and results according to BPHC standards. * Contribute to the planning and implementation of updates to BPHC electronic medical record systems and relational databases by assuring database tables and fields meet internal and external reporting requirements. * Assure data reporting, program evaluation, and research projects are being implemented with a racial equity and social justice lens. * Work collaboratively with a multidisciplinary team of medical, operations, laboratory, administration, epidemiology, and other staff across the Bureau and other Agency programs. * Contribute to the preparation of reports, presentations and manuscripts for scientific journals/peer reviewed health publications * Participate in Incident Command System (ICS) activities, including during activation. PREFERRED SKILLS: * Expertise in manipulating and analyzing large datasets, preferably with medical record and/or health care data * Advanced SAS skills and experience with SQL * Experience with data visualizations, including mapping and interactive data displays using Power BI, Tableau, R, and/or ArcGIS * Strong analytical, problem-solving and collaborative skills * Ability to maintain multiple projects simultaneously and function effectively both independently and as part of a multidisciplinary team Why you should work for us: * Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. * Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. * Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at ******************** or ************. CITY RESEARCH SCIENTIST - 21744 Minimum Qualifications 1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ***************************** Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The Bureau of Mental Health's (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. This includes procuring and monitoring more than 500 contracted programs that provide mental health treatment, psychiatric rehabilitation, supportive housing, care coordination and advocacy services, and operating court-mandated Assisted Outpatient Treatment (AOT), Single Point of Access (SPOA) for mobile treatment and care coordination, and the NYC Supportive Treatment and Recovery Team (NYC START) for people with first episode psychosis. Position Summary: The Office of Research and Evaluation (ORE) supports Bureau Leadership and Bureau Offices by providing surveillance, needs assessment research, program evaluation, data system development, and maintenance, and program data reporting to support the work of the bureau. The Data Analyst will directly support the work of all the offices in the Bureau of Mental Health with data management and analysis of population level and program-specific data. In addition, they will inform the larger public through publications and presentations. Job Duties and Responsibilities: The Data Analyst will: * Collaborate with program staff and IT to develop and refine data collection instruments and improve data systems and processes. * Work with program stakeholders to develop specific and measurable program metrics for operational and performance management. Provide ongoing recommendations for data-driven tracking and continuous improvement of program outcomes, including clubhouse, NYC START, SPOA, etc. * Process, clean, and prepare data for analysis and reporting; data check; document data management procedures (e.g., data dictionaries, business rules); monitor data quality, identify issues, and work with program staff to resolve. * Prepare routine reports and presentations of program performance with data graphs/service trends; Clearly communicate (oral, written, and through data visualizations) results of analyses to program staff/leadership and other non-technical audiences. * Maintain and update existing dashboards as needed using software such as Power BI; Assist in developing new dashboards as needed. * Respond quickly and accurately to ad hoc data requests for internal (e.g., Directors, Assistant Commissioners) and external audiences (e.g., public hearings, City Hall). * Work with leadership and program stakeholders on interpretation and limitations of data analysis results and provide actionable recommendations. * Develop training materials and conduct trainings on updates to the data collection system as needed. Create guidance documents for internal staff and external users detailing updates to the system. * Manage multiple projects and collaborate with other research and program staff. * Incorporate an equity lens in all aspects of work. * Conduct special projects and perform other duties as assigned. Preferred Skills: * Experience processing, cleaning, manipulating, and analyzing large program or administrative datasets using statistical software such as SAS, SQL, and/or R is required. * Ability to work independently and problem solve. * Experience in querying, cleaning, and maintaining large relational databases. * Willingness to be flexible and work as part of a team. * Experience working with an electronic health, social service, or case management record system such as Maven. * Experience with data visualization software such as Power BI, and/or Tableau. * Excellent interpersonal, analytical, research, presentation, written and oral communication skills. * Experience in quantitative analytical methods. * Experience with public mental health systems and recovery-oriented practices. * Strong organizational skills. Why you should work for us: * Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (***************************** * Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. * Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. * Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at ******************** or ************. Why you should work for us: * Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. * Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. * Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at ******************** or ************. CITY RESEARCH SCIENTIST - 21744 Minimum Qualifications 1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at **************************** Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Position Summary Born in New York and synonymous with modern craftsmanship, rag & bone brings together authentic design and effortless style. Our Technology team reflects that same spirit - blending creativity and precision to deliver digital experiences that feel simple, human, and distinctly rag & bone. The Role We're looking for a creative technologist with a builder's mindset to join our new Digital Innovation & Experience team. As an Associate, AI & Innovation, you'll help bring to life the next generation of Generative AI and employee tools - reimagining how our teams work, connect, and create. You'll collaborate across all departments to streamline workflows, design automations, and ensure that every internal experience - from chatbots to dashboards - feels as refined as the clothes we make. What You'll Do Support the development, rollout, and improvement of AI agents Partner with teams to map, redesign, and automate workflows using tools such as Power Automate, Copilot Studio and Zendesk. Prototype and test digital experiences that make every day work simpler and smarter. Collect feedback and metrics to measure impact, adoption, and satisfaction. Advocate for digital literacy and AI fluency across the organization. Who You Are 1-3 years of experience in technology, digital operations, or process automation. Familiar with low-code / no-code tools, Microsoft 365 ecosystem, or AI copilots. Comfortable blending business process thinking with UX sensibility. Naturally curious - you like to explore, experiment, and learn. Strong communicator who values simplicity and craft. Why You'll Love Working Here You'll be part of a team redefining how technology empowers creativity at rag & bone. You'll get to experiment with AI, automation, and digital design in a brand that values originality. You'll join a culture where craftsmanship meets innovation, and where ideas move fast from concept to creation. Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Sh**t Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Position Summary Born in New York and synonymous with modern craftsmanship, rag & bone brings together authentic design and effortless style. Our Technology team reflects that same spirit - blending creativity and precision to deliver digital experiences that feel simple, human, and distinctly rag & bone. The Role We're looking for a creative technologist with a builder's mindset to join our new Digital Innovation & Experience team. As an Associate, AI & Innovation, you'll help bring to life the next generation of Generative AI and employee tools - reimagining how our teams work, connect, and create. You'll collaborate across all departments to streamline workflows, design automations, and ensure that every internal experience - from chatbots to dashboards - feels as refined as the clothes we make. What You'll Do Support the development, rollout, and improvement of AI agents Partner with teams to map, redesign, and automate workflows using tools such as Power Automate, Copilot Studio and Zendesk. Prototype and test digital experiences that make every day work simpler and smarter. Collect feedback and metrics to measure impact, adoption, and satisfaction. Advocate for digital literacy and AI fluency across the organization. Who You Are 1-3 years of experience in technology, digital operations, or process automation. Familiar with low-code / no-code tools, Microsoft 365 ecosystem, or AI copilots. Comfortable blending business process thinking with UX sensibility. Naturally curious - you like to explore, experiment, and learn. Strong communicator who values simplicity and craft. Why You'll Love Working Here You'll be part of a team redefining how technology empowers creativity at rag & bone. You'll get to experiment with AI, automation, and digital design in a brand that values originality. You'll join a culture where craftsmanship meets innovation, and where ideas move fast from concept to creation. Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Sh**t Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR Qsx4TBv6JI

The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) has a vacancy for a Disaster Recovery (DR) Analyst. Under the direction of the Disaster Recovery Process Lead, the DR Analyst will work with all levels of the organization to coordinate and assist the larger team with preparing for and participating in disaster recovery events. The Disaster Recovery Analyst will be responsible to: * Support disaster recovery testing through documentation of plans and test plans, identifying program needs, and maintaining artifacts * Convene & manage meetings - agenda, participants, deliverables - to ensure important issues are aired and resolved * Develop metrics and reporting dashboards to communicate status, dependencies and risks of various DR activities. * Work closely with Business Continuity and Risk Management team members to continually mature and improve the response to disruptive events * Work additional hours during the DR drills, which are conducted 4 times a year and is a 48hr event and can be extended to 72hrs. These events can require going to the site if needed. Therefore, so it will require some travelling on an as needed basis. * Provide assistance with Change Management as a backup. Essential Skills * Excellent oral and written communication skills and proven analytical and problem-solving skills * Excellent customer service skills * Ability to work independently with minimal direction and under pressure with tight deadlines * Demonstrate proficiency with MS Project Management; MS Excel; and other Microsoft tools such as Word, Power Point and Visio * Ability to speak in front of a user group and clearly describe how business functions are executed from within FISA-OPA * Ability to orchestrate an end user meeting with the goal of gathering requirements, gaining consensus between parties on business issues, taking and publishing meeting minutes, creating and presenting deliverables for review Preferred Skills * Knowledge of IT infrastructure operations * Strong understanding of standard SDLC methodologies Additional Information P-461 To Apply Applicants may visit the Jobs NYC website: **************** and apply to Job ID: 714604. While all complete applications will be given consideration, only candidates selected for an interview will be contacted. Hours/Shift 35 hours Weekly/Day. Work Location 5 Manhattan West, NY, NY TELECOMMUNICATIONS ASSOCIATE ( - 20247 Minimum Qualifications 1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service) telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and one year of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or 2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems and two years of experience as described in "1" above; or 3. A four-year high school diploma or its educational equivalent and three years of experience as described in "1" above; or 4. A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. A college education may be substituted for experience on the basis of six months of experience as described in "1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in voice telecommunication (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems for a maximum of two years credit. However, all candidates must have at least a four year high school diploma or its educational equivalent and one year of the experience as described in "1" above. Special Note - Additional Requirements for Assignment Level IV To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows: (1) As a Telecommunications Associate (Voice)-Assignment Level I, II, and III working for the City of New York; or (2) Performing analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ***************************** Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC, Scarborough, ME, Carlise, PA, and Quincy, MA. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of equivalent experience in relevant job or field of technology. Experience in an advanced role or technical capacity, leading teams directly or indirectly, Experience in guiding, training or onboarding team members in relevant technologies, capabilities or skills * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred * Experience with NCR Storeline or NCR POS EX (Emerald)system's is preferred. * Experience with Connected Payments is preferred. * Experience with Toshiba ACE POS is preferred. * Experience in retail or grocery preferred. * Experience with Self-Checkout is preferred. * Experience with Cash Office operations is preferred * Experience with Asset Protection Solutions is preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

We are seeking a detail-oriented and analytical Research Analyst to join our team. The ideal candidate will possess strong quantitative and qualitative research skills, exceptional critical thinking abilities, and the capacity to interpret complex data. As a Research Analyst, you will be responsible for gathering, analyzing, and presenting data to support strategic decision-making and organizational goals. Key Responsibilities: Conduct primary and secondary research using a wide variety of sources, including surveys, interviews, academic journals, and public databases. Collect, interpret, and analyze data to identify trends, patterns, and actionable insights relevant to business objectives. Develop and administer surveys, questionnaires, and other data collection instruments. Prepare comprehensive reports, presentations, and visualizations to communicate research findings to stakeholders. Collaborate with cross-functional teams to define research objectives and deliverables. Monitor industry trends, competitor activity, and emerging technologies relevant to the organizations sector. Maintain and update databases, ensuring data accuracy and integrity. Support the development and evaluation of business strategies and initiatives based on research findings. Qualifications: Bachelors degree in Economics, Statistics, Business, Social Sciences, or a related field. 2+ years of experience in a research-based role. Proficiency in statistical software (e.g., SPSS, SAS, R, or Python) and Microsoft Office Suite. Strong analytical, problem-solving, and organizational skills. Excellent written and verbal communication abilities. Experience presenting research findings to both technical and non-technical audiences. Attention to detail and ability to manage multiple projects simultaneously. Hourly Pay Rate: $28 - $42 per hour (commensurate with experience, education, and location). Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with employer matching Paid time off (PTO) and company holidays Professional development and training opportunities Flexible work arrangements (hybrid or remote options where applicable) Tuition reimbursement and educational assistance Employee assistance program (EAP) Wellness initiatives and resources Performance bonuses and incentive programs

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst V role is designed to serve as the lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers, follow up to ensure all business services are operationally stable, monitor supplier performance/execution and hold suppliers accountable for meeting contractual obligations. In addition, in this role the Solution Delivery Analyst V is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Quincy, MA, Salisbury, NC, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Responsible for coaching and mentoring other members of the functional area to increase overall technical knowledge within the organization. * Responsible for leading primarily large-scale projects including driving the below listed activities: * Resource management allocation and budget management associated with assigned project delivery in coordination with the PMO * Oversee activities of lower level Solution Delivery Analysts associated with delivery on mid to large scale projects including determining work assignments, tracking progress and making necessary adjustments in order to meet delivery objectives * In partnership with IT Sourcing and Solution Delivery Managers works on contracts and Statements of Work (SOW's) within their identified Bill of Authority (BOA) * Oversees the translation of business needs identified by either the business and/or production owners by lower-level team members into either agile stories or waterfall business requirements ensuring needs of the business are clearly understood and documented * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Leads the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Leads team members through System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and oversees changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery manage the completion of RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support leading any efforts to resolve cutover issues ensuring the initiative is closed out properly. * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower level Solution Delivery Analysts on a daily basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships holding suppliers accountable for their contractual obligations * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with suppliers. * Leads root cause analysis on complex issues, recommends and implements opportunities for continuous performance improvement of systems including those delivered through suppliers. * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration and operational changes for the services/applications within established standards. * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly * 5 or more years experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study * 3 or more years experience in Agile teams and Product/Platform based operating model. * 3 or more years of experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $108,880 - $163,320 IL/MA/MD/NY Salary Range: $125,200 - $187,800 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose: The Solutions Delivery Analyst III role is designed to serve as the technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead in Solution Delivery execution for small to mid-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete second level production support, engage with third-level engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution as well as making longer term recommendations for operational improvements. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC and Quincy, MA. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Technical SME for multiple assigned systems, services and applications for an identified functional area * Responsible for leading small to mid-size project solution delivery activities leading the below listed delivery activities: * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all second level and third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on an as needed basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationships for small to mid-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Partners to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience) * 3 or more years of equivalent experience in relevant jobs or field of technology * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience in guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use of professional concepts and functional expertise * Takes on small to medium projects from start to finish and works independently on these efforts with minimal direction required * Works on problems of moderate to complex scope where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work, adhering ADUSA standards as per PMO/VMO * Has the desire and ability to trace issues to their source, even when those issues lie outside the boundaries of the code * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's Degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and/or Product/Platform based operating model * Experience in retail or grocery preferred * Tool Proficiency: cloud platforms, MS Azure, Atlassian Suite, Test Automation tools * Vendor solution management and coordination with overlooking sourcing and billing * SAAS solution management and support with software releases, quality engineering and serve as process governance * Familiarity with ServiceNow Knowledge Management, Incident Management and Service Delivery * Quality engineering and automated quality management tools * Familiarity with Shell scripting would be added advantage ME/NC/PA/SC Salary Range: $75,040 - $112,560 IL/MA/MD/NY Salary Range: $86,320 - $129,480 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Equal Opportunity Employer/Disability/Veterans At Reliable Respiratory, we provide the highest quality CPAP, BiPAP, AutoPAP, Ventilation, Nebulizers, and Oxygen Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma. Job Purpose The Operations Analyst will be responsible for identifying opportunities to improve our existing operation, driving process improvement projects and developing dashboards and real-time analytics to support upper management decision. In this role, you will collaborate with Operations Managers to drive understanding of operational and financial performance. Duties and Responsibilities: Maintain, create, troubleshoot Power BI system Hold regular, scheduled trainings on systems/processes/software /products used by the company Address internal mistakes by incorporating them into trainings and developing reports Work flow analysis and troubleshooting Call tree analysis and maintenance Documentation flow Time studies “Secret shopper” trials Assist with operational forecasting: Staff needed in each location Systems needed to maintain SLA KPI analysis and monitoring Flowcharting Processes New office implementation project management Interim Manager role if needed for any of the customer service departments Basic Qualifications 21 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future. Bachelor's degree required 1+ year relevant experience in a business analyst, data analyst, or IT role Required Skills: Excellent verbal and written communication skills Attention to detail with a high level of data integrity and accuracy Proven ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment Advanced proficiency in Microsoft Excel for data manipulation, analysis, and charting Great people and teaching skills Ability to handle stressful and delicate situations with tact, diplomacy, attention to their importance, and understanding of responsibility involved Self-motivated with the ability to effectively manage multiple priorities with aggressive timelines Ability to multi-task Strong analytical skills Great organizational skills Positive mindset Work Environment & Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Equal Opportunity Employer/Disability/Veterans At Reliable Respiratory, we provide the highest quality CPAP, BiPAP, AutoPAP, Ventilation, Nebulizers, and Oxygen Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma. Job Purpose The Operations Analyst will be responsible for identifying opportunities to improve our existing operation, driving process improvement projects and developing dashboards and real-time analytics to support upper management decision. In this role, you will collaborate with Operations Managers to drive understanding of operational and financial performance. Duties and Responsibilities: Maintain, create, troubleshoot Power BI system Hold regular, scheduled trainings on systems/processes/software /products used by the company Address internal mistakes by incorporating them into trainings and developing reports Work flow analysis and troubleshooting Call tree analysis and maintenance Documentation flow Time studies “Secret shopper” trials Assist with operational forecasting: Staff needed in each location Systems needed to maintain SLA KPI analysis and monitoring Flowcharting Processes New office implementation project management Interim Manager role if needed for any of the customer service departments Basic Qualifications 21 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future. Bachelor's degree required 1+ year relevant experience in a business analyst, data analyst, or IT role Required Skills: Excellent verbal and written communication skills Attention to detail with a high level of data integrity and accuracy Proven ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment Advanced proficiency in Microsoft Excel for data manipulation, analysis, and charting Great people and teaching skills Ability to handle stressful and delicate situations with tact, diplomacy, attention to their importance, and understanding of responsibility involved Self-motivated with the ability to effectively manage multiple priorities with aggressive timelines Ability to multi-task Strong analytical skills Great organizational skills Positive mindset Work Environment & Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst V role is designed to serve as the lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers, follow up to ensure all business services are operationally stable, monitor supplier performance/execution and hold suppliers accountable for meeting contractual obligations. In addition, in this role the Solution Delivery Analyst V is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Quincy, MA, Salisbury, NC, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Responsible for coaching and mentoring other members of the functional area to increase overall technical knowledge within the organization. * Responsible for leading primarily large-scale projects including driving the below listed activities: * Resource management allocation and budget management associated with assigned project delivery in coordination with the PMO * Oversee activities of lower level Solution Delivery Analysts associated with delivery on mid to large scale projects including determining work assignments, tracking progress and making necessary adjustments in order to meet delivery objectives * In partnership with IT Sourcing and Solution Delivery Managers works on contracts and Statements of Work (SOW's) within their identified Bill of Authority (BOA) * Oversees the translation of business needs identified by either the business and/or production owners by lower-level team members into either agile stories or waterfall business requirements ensuring needs of the business are clearly understood and documented * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Leads the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Leads team members through System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and oversees changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery manage the completion of RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support leading any efforts to resolve cutover issues ensuring the initiative is closed out properly. * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower level Solution Delivery Analysts on a daily basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships holding suppliers accountable for their contractual obligations * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with suppliers. * Leads root cause analysis on complex issues, recommends and implements opportunities for continuous performance improvement of systems including those delivered through suppliers. * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration and operational changes for the services/applications within established standards. * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly * 5 or more years experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study * 3 or more years experience in Agile teams and Product/Platform based operating model. * 3 or more years of experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $108,880 - $163,320 IL/MA/MD/NY Salary Range: $125,200 - $187,800 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

About Us The human brain is the most complex object in the universe, yet society has accepted one-size-fits all approaches to cognition. The “solutions” (think coffee, energy drinks, and even a friend's rx) were mediocre at best and frankly, made no sense to us. So, we created Thesis, the world's first customized nootropics company. If you've never heard that word before, it's just a fancy way of saying brain supplements. In five years, most will be taking nootropics on the daily and chances are, they'll be ours. With an exceptional efficacy rate, the world has taken notice - we've raised over $13M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as the industry's leading brand. Now, we're looking for incredible people to help us share the gift of enhanced cognitive function with the world. If you're looking to be a part of a movement - one that involves both immense self-growth and an ambitious mission to pioneer an industry - we'd love to have you on the team. About the Role We are seeking a data-driven and results-oriented Senior Analyst to join our growth marketing team across both the Thesis and Stasis brands. As our Senior Analyst, you will be responsible for the day-to-day execution and optimization of our paid advertising campaigns across Facebook and Google, with the opportunity to explore and scale new acquisition channels as we grow. How You'll Make an Impact: Manage and optimize paid media campaigns across Meta (Facebook/Instagram) and Google Ads platforms, including campaign setup, bid management, budget allocation, and performance monitoring. Execute A/B and multivariate tests on ad creative, copy, landing pages, audience segments, and bidding strategies to continuously improve campaign performance and ROI. Monitor daily campaign performance, analyze key metrics (ROAS, CPA, CTR, conversion rates), and make real-time optimizations to maximize efficiency and scale. Collaborate with the creative team to develop compelling ad concepts and provide performance-based feedback to inform future creative development. Build and maintain comprehensive performance reports and dashboards, translating data into actionable insights for stakeholders. Stay current on platform updates, new features, advertising policies, and industry best practices to maintain competitive advantage Identify and test new paid media channels (Pinterest, YouTube, programmatic, etc.) to diversify our acquisition strategy and unlock new growth opportunities. Work cross-functionally with growth, product, and analytics teams to align paid media initiatives with broader marketing objectives and business goals. Manage vendor relationships with ad platforms, agencies, and technology partners as needed. We're Excited About Your: 2-4 years of hands-on experience managing paid media campaigns, with demonstrated expertise in Meta Ads Manager and Google Ads (Search, Display, Shopping, Performance Max). Proven track record of managing significant monthly ad budgets and achieving strong performance metrics (ROAS, CPA targets, CAC efficiency). Deep understanding of paid media fundamentals including campaign structure, bidding strategies, audience targeting, conversion tracking, and attribution modeling. Strong analytical skills with proficiency in tools like Excel/Google sheets, and data visualization tools for performance analysis and reporting. Experience in DTC, e-commerce, or health/wellness industries is a plus. Self-starter mentality with ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced environment. Excellent attention to detail and commitment to maintaining campaign quality and data accuracy. Strong communication skills with the ability to present campaign performance and recommendations to cross-functional stakeholders. Curiosity and enthusiasm for testing new channels, strategies, and technologies to drive growth. A passion for data-driven decision making and continuous optimization. Pay Transparency: We can't quantify everything we think you'll love about working at Thesis, from the exciting projects you'll work on, to the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes comprehensive benefits and equity. The base salary hiring range for this position is $80,000-100,000. A Few of Our Perks and Benefits: 💵 Competitive compensation with an exceptionally generous equity package 🩺 Competitive Health, dental, and vision plans (including a 100% covered premium plan for all 3!) 🚆 HSA, FSA and pre-tax commuter benefits for parking and transit 🚀 Ancillary benefits through Talkspace, One Medical, Kindbody, Teladoc, Classpass and more! 📈 401k to help you plan for the future 🏖 Flexible PTO because we respect the need for work/life harmony 🏋️ $100 monthly wellness stipend for your wellbeing (e.g. massage, cryotherapy, psychedelic therapy, etc.) 💊 Unlimited (yes, unlimited) Thesis nootropics 🎓A strong emphasis on promoting from within and personal development 🐕 A dog-friendly office located in the heart of Flatiron steps from Union Square and Madison Square Park 🏢 Hybrid work model Our Values: Meet Your Potential: At Thesis, we create opportunities for personal and professional growth. We reward hard work, dedication, and an entrepreneurial spirit. We believe in open and honest feedback to help us continually learn and improve. In return, we are committed to providing the resources, support, and guidance for our team to achieve their ambitions and meet their potential. Own Outcomes: We are driven by achieving meaningful results, both for our customers and our business. We're proactive, conscientious, and take responsibility equally in times of triumph and challenge. We also operate with a sense of urgency because we want to seize the opportunity to create a new category and bring nootropics to everyone who needs them. Lead with Science and Data: We are obsessed with data to understand our impact, and always seek the truth through objective metrics that help us make informed decisions. Science and evidence underpin everything we do, from product formulation to marketing claims. We're committed to making the highest quality nootropics on the market and measuring our efficacy. Create Exceptional Experiences: We are committed to creating a work environment that fosters a unique culture and deep sense of belonging. We create exceptional experiences by showing up for each other, giving each other the benefit of the doubt, and building an inclusive and warm environment-in and outside of the office. We're equally committed to showing up for our customers by delivering a thoughtful and impactful experience for anyone who tries one of our products.