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Customer Service Associate jobs at Hannaford Supermarkets - 64 jobs

  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 9d ago
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  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 9d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 41d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 19d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 7d ago
  • PT Customer Service Associate - 08453

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 1d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 37d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 5d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 15d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 33d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 11d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 35d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 13d ago
  • PT Deli Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Perform duties related to the deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness. DUTIES AND RESPONSIBILITIES * Greet and assist customers with locating and selecting products. * Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations. * Slice, cut, prepare, weigh and package products according to established standards and quality goals. * Adhere to highest product quality standards to support our department strategy. * Achieve productivity standards as outlined in Management Planning. * Develop product knowledge in various areas of the department. * Perform all assigned cleaning functions in accordance with company policy. * Assist in training other associates and perform other functions as assigned. QUALIFICATIONS * Deli, restaurant or food service experience helpful but not required. * Effective communication, customer service, and selling skills. * Effective interpersonal skills and desire to work in a team environment. * Ability and willingness to learn multiple tasks and technical requirements of the job. * Ability to multi task and prioritize in a fast paced environment. * Must meet minimum age requirements. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Physical Requirements * Lift up to 15 lbs. frequently and up to 40 lbs. occasionally. * Reach to shoulder lifting 20 lbs. frequently and overhead occasionally. * Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally. * Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift. * Meet volume activity standards established for the department. * Frequent bending, reaching, grasping, and lifting produce items at or above waist level. * Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products. * Tolerate working in hot/cold temperatures for up to 20 minutes at a time Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 23d ago
  • FT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 5d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 35d ago
  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 35d ago
  • FT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 37d ago
  • PT Deli Service Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Perform duties related to the deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness. DUTIES AND RESPONSIBILITIES * Greet and assist customers with locating and selecting products. * Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations. * Slice, cut, prepare, weigh and package products according to established standards and quality goals. * Adhere to highest product quality standards to support our department strategy. * Achieve productivity standards as outlined in Management Planning. * Develop product knowledge in various areas of the department. * Perform all assigned cleaning functions in accordance with company policy. * Assist in training other associates and perform other functions as assigned. QUALIFICATIONS * Deli, restaurant or food service experience helpful but not required. * Effective communication, customer service, and selling skills. * Effective interpersonal skills and desire to work in a team environment. * Ability and willingness to learn multiple tasks and technical requirements of the job. * Ability to multi task and prioritize in a fast paced environment. * Must meet minimum age requirements. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Physical Requirements * Lift up to 15 lbs. frequently and up to 40 lbs. occasionally. * Reach to shoulder lifting 20 lbs. frequently and overhead occasionally. * Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally. * Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift. * Meet volume activity standards established for the department. * Frequent bending, reaching, grasping, and lifting produce items at or above waist level. * Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products. * Tolerate working in hot/cold temperatures for up to 20 minutes at a time Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.4-24.8 hourly 35d ago
  • PT Service Center Associate

    Hannaford Bros Co 4.7company rating

    Customer service associate job at Hannaford Supermarkets

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Clean Service Desk/Kiosk. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check functions. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages. * Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. * Secure register at all times when leaving it unattended; protect company assets at all times. * Use and maintain equipment in good working order and report problems or malfunctions immediately. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.). * Frequently, perform cashier and/service associate functions. * Perform other duties as assigned QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of the job. PREREQUISUTE TRAINING * Completed Cashier/Service Associate training packet Physical Requirements * Stand 100% of the time with occasional walking short distances. * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level. * Meet established volume activity standards for the position. * Have sufficient visual acuity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt, courteous service and assistance. * Provide outstanding, friendly customer service. * Record (scan) the purchases of a customer into the cash register efficiently and accurately. * Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures. * Provide customers and associates with refunds in accordance with standard practice. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. * Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing. Salary range is between $ 15.00 - $19.65 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15-19.7 hourly 60d+ ago

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