Customer Service Leader jobs at Hannaford Supermarkets - 43 jobs

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.35 - $24.75 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Promote customer goodwill by role modeling and providing high standards in customer service. * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. * Foster a positive and inclusive environment to all associates. * Manage the Front End operations in accordance with established department standard practices. * Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. * Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to hire, train and develop associates to meet the departmental needs. Keep all yearly certification up to date. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets * Supervise performance of all duties and responsibilities of all Front End associates. * As the Compliance Officer, insure compliance with all Anti-Money Laundering regulations and training * Attain departmental budgeted payroll, over/shorts (review Financial, Over Short Report weekly), and supplies. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. * Ensure department associates are properly trained by certified trainers. * Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Customer Service Communication Board and Task Management. * Observe and ensure compliance with company sanitation, safety, and food safety standards. * Observe and follow all company policies and established procedures. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Ensure that all of the various types of sales transactions and media accepted by the store are handled in strict accordance with established company policies and procedures including full compliance with any legal requirements. * Supervise the effective operation of the office/service desk/kiosk/front end/bottle room (if applicable) to include cleanliness, customer service, and accurate transactions. * Secure office and front-end cash drawer at all times when leaving it unattended; protect company assets at all times. * Have a total understanding of labor and productivity reports, scheduling, and ordering. * Follow all customer service department standard practices to ensure efficient operations. * Conduct performance appraisals and service observations in accordance with company standards. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Perform cashier and/or bagging functions, as needed. * Perform service desk/kiosk and bookkeeper associate functions, as needed. * Assist in special projects and perform other functions as assigned by supervisor. QUALIFICATIONS A high school graduate or equivalent preferred. Excellent interpersonal, organizational, communication and customer service skills. Good understanding of store operations preferred. Must meet minimum age requirements to perform specific job functions (18 yrs old). Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Ability to lead and direct others. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required, performing all job functions. * Perform repetitive hand and arm motions. * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion. * Pull or push up to 75 lbs. on occasion. * Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Stand 100% of the time with occasional walking short distances. * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator. * Lift and carry up to 15 lbs occasionally. * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level. * Meet established volume activity standards for the position. * Have sufficient visual activity to check ID cards, checks, invoices and other written documents. Salary range is between $ 49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.