Leasing Consultant jobs at Hanovers Inc - 30 jobs

Job Code 2309 # of Openings 1 Apply Now Hanover Company is seeking an experienced Leasing Consultant to join Hanover Soma West, a premier luxury apartment community located in the heart of San Francisco. This pet-friendly community features chef-inspired interiors, built-in workspaces, and unbeatable access to BART, dining, and shopping. Residents enjoy elevated amenities including two rooftop skydecks with panoramic city views, outdoor courtyards with fire features, coworking lounges, a 24-hour fitness center, and a full-service pet spa-offering a connected, modern lifestyle for both residents and their pets. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently. Hanover offers competitive salaries ($55,000 for this position), quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Temp Do you have service industry or retail experience? Are you a problem solver who loves meeting new people and contributing to a team goal? Join a fantastic industry! Jumpstart your new property management career! BG MULTIFAMILY is seeking candidates for leasing associate positions in the apartment industry! Plus, we offer FREE training for qualified candidates with our Tomorrow's Talent™ program. BG MULTIFAMILY provides talent to apartment communities across the nation. With the benefits of a flexible schedule and location placement, candidates can choose to work at more than one community until they find the company, team, and role that meets their permanent employment needs. We now offer virtual interviews so you can apply and interview from the comfort of your own home! If this position sounds like a fit, don't hesitate, apply today! Send us a referral and earn a $50 bonus! ORDER ID 35855208 JOB DESCRIPTION This position reports to the property or leasing manager and requires attention to detail and the ability to follow directions. This position is responsible for the day-to-day of leasing apartment homes to prospective residents. Consider this role as the first line of defense for the property manager. Onsite apartment or hotel/hospitality experience preferred but not required. GENERAL JOB DUTIES Secretarial, receptionist, and administrative duties as-needed include answering the phone, making coffee, filing, etc. Customer service responsibilities include working with residents to resolve concerns and submitting service requests Touring the community & homes Completing required paperwork as-needed Marketing as-needed Tomorrow's Talent™ course may be required Software requirements may apply JOB REQUIREMENTS Have dependable transportation to and from work Have a strong work ethic with reliability and dependability Enjoy working with others and taking direction when needed Maintain a friendly and customer service oriented approach to co-workers and customers BENEFITS GREAT team culture, a competitive salary, WEEKLY pay, flexible schedules, temporary and permanent placement opportunities, medical, dental, and more!

Temp Are you a dependable professional who's a problem solver, and love talking to new people? BG MULTIFAMILY is seeking experienced individuals for leasing associate positions in the apartment industry! BG MULTIFAMILY provides talent to apartment communities across the nation! With the benefits of a flexible schedule and location placement, candidates can choose to work at more than one community until they find the company, team, and role that meets their permanent employment needs. We now offer virtual interviews; apply and interview from the comfort of your own home! . If this position sounds like a fit, apply today! We also reward referrals!! JOB TITLE Leasing Consultant HOURS Mon-Fri, 9a-6p, some weekend shifts may be required PAY RANGE Based on Experience & Skill Set ORDER ID 35792768 JOB DESCRIPTION This position reports to the property or leasing manager and requires attention to detail and the ability to follow directions. This position is responsible for the day-to-day of leasing apartment homes to prospective residents. Consider this role as the first line of defense for the property manager. Onsite apartment or hotel/hospitality experience preferred but not required. GENERAL JOB DUTIES Secretarial, receptionist, and administrative duties as-needed include answering the phone, making coffee, filing, etc. Customer service responsibilities include working with residents to resolve concerns and submitting service requests Touring the community & homes Completing required paperwork as-needed Marketing as-needed Software requirements may apply JOB REQUIREMENTS A minimum of six months of apartment leasing experience Have dependable transportation to and from work Have a strong work ethic with reliability and dependability Enjoy working with others and taking direction when needed Maintain a friendly and customer service oriented approach to co-workers and customers BENEFITS GREAT team culture, a competitive salary, WEEKLY pay, flexible schedules, temporary and permanent placement opportunities, medical, dental & more!

Leasing Consultant - The Point at Woburn Salary: $24 - $26/hr. Schedule: Standard hours are Saturday from 10:00 AM to 5:00 PM, Sunday from 12:00 PM to 5:00 PM, and three weekdays (Monday Friday) from 9:00 AM to 6:00 PM. $1000 ONE TIME SIGN ON BONUS Panco is proud to be a 2025 NAA Top Employer Award Winner At Panco, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Leasing Consultant: Providing top quality customer service to prospective and current residents Conducting onsite community tours and leasing apartments to prospective residents Working with residents on lease renewals Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings Collecting security deposits, rent and other funds as needed Working closely with onsite management and maintenance teams to provide residents with top quality service Understanding and complying with all Fair Housing laws and standards Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise Participating in training seminars The Property- The Point at Woburn Class A Property Dedicated onsite management and maintenance Convenient location Built in 2023 289 Units What We re Looking for in a Leasing Consultant Candidate: Valid driver's license required Must be able to read and communicate effectively in English, both verbally and in writing High school diploma or GED equivalent A minimum of one-year sales or leasing consultant experience Customer service, hospitality, or product sales background Excellent verbal and written communication skills Strong organizational skills Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms Ability to work both independently and as part of a team Ability to maintain a can do attitude to ensure the property s success Flexibility to work required schedule including weekends Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA. 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #HP

The Leasing Consultant is the property's sales representative whose primary duty is to greet prospects, professionally present the features and benefits of their assigned property, and properly secure lease agreements from qualified persons. A Leasing Consultant is service-oriented and strives to make future and current residents feel welcome and comfortable in their community. GREET EVERY RESIDENT YOU SEE, EVERY DAY, ALL DAY IN A POSITIVE WAY Conduct all business in accordance with company policies and procedures, Fair Housing Regulations, Americans with Disabilities Act, and all other laws pertaining to apartments. Marketing/Leasing: • Maintains a professional, yet friendly atmosphere in the leasing office and other areas where prospective residents and current residents meet. • Inspect models and ‘market ready” vacancies daily to ensure that they are clean. Touch up clean as necessary. • Answer incoming phone calls and handle accordingly whether it is a prospect call, resident, service request, etc. Transfer calls to Assistant Manager or Manager when appropriate. • Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while explaining features and benefits. • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction. Administrative: • Correctly complete all lease applications, assist with application verification and notify prospective residents of results. Type miscellaneous resident communications as needed. • Complete all lease paperwork including related addenda, accept rent and deposits. • Complete Guest Information form on all prospects, send thank-you notes and performs follow-up. • Physically inspect the property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move-outs and vacancies. • Inventories office supplies on a periodic basis. • Organize and file appropriate reports, leases, and paperwork. • Attend company meetings at the Corporate Office when requested. • Assist Manager and Assistant Manager in preparation of daily and weekly reports, resident communications, market surveys, etc. General: Perform any additional duties assigned by Assistant Manager, Manager, or Property Supervisor. Qualifications: Must be familiar with YARDI, Rent Cafe, and Outlook programs. The position requires good leasing and closing skills and the applicant must be able to type 30 WPM and be organized. Work Hours: 20 - 40 hours per week depending on whether they are a full or part-time employee. Employees will be required to work a flexible workweek. COMPENSATION We offer a competitive compensation package with benefits, 401(k), bonuses, health care, etc

We're looking for a high-energy, customer-obsessed Customer Experience Specialist to join our team and bring The Garrett Companies' gold standard of service to life! This role is perfect for a skilled leasing professional with lease-up experience who thrives in a fast-paced, on-the-go environment, loves connecting with people, and treats every prospect like a VIP. If you're driven, solutions-oriented, and believe that top-tier customer service is non-negotiable, we want to meet you! At The Garrett Companies, we believe that through the relentless pursuit of excellence we can become the most successful multifamily development company in the country. We want to be the best, and we're unapologetic about it! We have been named the #1 fastest growing, privately held real estate company in the USA (Inc.500, 2018). Not only that, but we're also the best-decorated team in the multifamily industry as a 100% certified Great Place to Work. With over 35 total awards, 18 national recognitions, and a 6+ year winning streak, we are passionate about the culture we foster and the team we choose to support it. If you want to grow your career with a nationally recognized and committed leader of excellence, then we encourage you to apply! Pay: $21 per hour + Commission Location: Garrett Forum - Ft. Myers, FL Duties and Responsibilities Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community. Assist with community marketing efforts to build awareness and drive traffic of prospective residents. Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions. Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases. Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource. Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects. Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files. Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation. Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community. Promote positive resident relations through responsiveness, professionalism, and a commitment to service. Receive and triage maintenance requests, creating work orders and coordinating resolutions. Monitor property appearance and safety concerns, reporting issues promptly. Participate in required training and development activities, including occasional travel and weekend work. Other duties as assigned. Prerequisites Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills. Extensive customer service and leasing experience with new construction and lease-ups (minimum of 1 year). Must be consistently detail oriented. Ability to recognize personal shortcomings. Excellent written and verbal communication. Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred. Arrive to work on time. Pre-Prerequisites (these are the most important items) Positive attitude. Relentless problem-solving skills. Will never claim the work of others as their own. We are trend setters and standards breakers. Our intent is to consistently surprise our audiences by being excellent. Ability to anticipate. Understanding the difference between causation and correlation. We are all broom pushers. Every member of our team is willing to work and support at all levels. Physical Demands Ability to climb up to four flights of stairs to access apartments Ability to walk several acres to tour community Some lifting; up to 25lbs Ability to sit or stand for long periods at a time Ongoing Training Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.

T he Leasing Consultant interacts directly with prospective and current residents by marketing, showing, and leasing apartments. The Leasing Consultant acts as the Company's representative by responding to all applicants and residents courteously and promptly regarding leasing, marketing, and resident relations. JOB SPECIFIC COMPETENCIES: Prepare the property for receiving guests before the time designated for opening the office by established procedures Lease apartments and aggressively sell the products and services of the Property to which the associate has been assigned with an acceptable closing ratio as a member of the team effort to achieve the goals for the property to achieve and exceed budgeted occupancy percentages. Assist with the day-to-day operations and functions of the apartment community such as answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc. Conduct site tours for prospects around the Property to introduce them to the Community amenities and show them the decorated model apartments and/or the vacant market-rate units available Develop, refine, and effectively implement excellent telephone, personal sales, and customer service techniques. Design marketing campaigns to generate activity, cold calling businesses to get hot leads, and decorating units to become show units Maintains an accurate inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals Contact current residents in person and by written correspondence to renew the lease while negotiating the highest rent increase possible. Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately before the resident move in. Pre-qualifications and rental verifications of prospective residents per company and housing regulations. Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency Deliver resident gifts and assist in move-in/move-out procedures by inspecting units before resident move-in to ensure units are clean and rent-ready POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Associate's Degree or equivalent form 2-year college or Technical School preferred Experience/Specialized Knowledge: Sales and Customer Service Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred Other Requirements: Completion of in-house training within the first 90 days of employment Passion - Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success Entrepreneurial Spirit - Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Leasing Consultant may be required to assist in special projects or activities designated by the Company or in the absence of the Community Manager and/or Assistant Community Manager. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their Supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values : EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

Join Our Team as a Passionate Leasing Specialist! Are you a people-person with a passion for creating amazing experiences? Do you thrive in a fast-paced, team-oriented environment where no two days are the same? If so, we want YOU to be the face of our community as a Leasing Specialist! What You'll Do: As a Leasing Specialist, you'll be at the heart of our community, helping people find their perfect home while delivering exceptional customer service. Your day will be filled with exciting opportunities to connect with potential residents and showcase our beautiful properties. Welcome & Wow! Greet prospects with a warm smile and give personalized property tours. Close the Deal! Turn prospects into happy residents by understanding what prospects are looking for in their home and their community and by guiding them through the application process. Market & Shine! Use creative strategies to spread the word about our properties through social media, local events, and marketing campaigns. Support & Solve! Be a go-to resource for residents, addressing questions and concerns while maintaining a positive and professional attitude. Be a Team Player! Work in conjunction with the Property Management team to meet the leasing and renewal goals for the property. What You'll Bring to The Team: You're passionate about helping people find their next home. You're an excellent communicator with a knack for building relationships and making people feel at ease. You have a sales-driven mindset and follow through on every lead. You're tech-savvy and can easily navigate property management software and social media platforms. You're detail-oriented, organized, and able to multitask like a pro. You have a high school diploma (or equivalent) and experience in sales, customer service, or real estate (a plus, but not required!). Why You'll Love this Role: Competitive Pay & Perks! Your hard work and leasing success are rewarded with great wages and commissions! Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more! Growth Opportunities! We're invested in your career and offer training and advancement paths. Vibrant Culture! Work with a supportive Team that values your unique talents. Beautiful Properties! Feel proud to showcase well-maintained, modern, and inviting spaces. Resident Impact! Make a difference in people's lives by helping them find their dream home. Your New Adventure Awaits! This is more than just a job - it's your chance to be part of a community and grow with a company that values passion, creativity, and excellence. If you're ready to start or continue an exciting career in leasing, Apply Now!

We're looking for a high-energy, customer-obsessed Customer Experience Specialist to join our team and bring The Garrett Companies' gold standard of service to life! This role is perfect for a skilled leasing professional with lease-up experience who thrives in a fast-paced, on-the-go environment, loves connecting with people, and treats every prospect like a VIP. If you're driven, solutions-oriented, and believe that top-tier customer service is non-negotiable, we want to meet you! At The Garrett Companies, we believe that through the relentless pursuit of excellence we can become the most successful multifamily development company in the country. We want to be the best, and we're unapologetic about it! We have been named the #1 fastest growing, privately held real estate company in the USA (Inc.500, 2018). Not only that, but we're also the best-decorated team in the multifamily industry as a 100% certified Great Place to Work. With over 35 total awards, 18 national recognitions, and a 6+ year winning streak, we are passionate about the culture we foster and the team we choose to support it. If you want to grow your career with a nationally recognized and committed leader of excellence, then we encourage you to apply! Pay: $20 per hour + Commission Location: The Artifact and The Pendant - Aurora, CO Duties and Responsibilities Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community. Assist with community marketing efforts to build awareness and drive traffic of prospective residents. Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions. Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases. Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource. Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects. Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files. Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation. Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community. Promote positive resident relations through responsiveness, professionalism, and a commitment to service. Receive and triage maintenance requests, creating work orders and coordinating resolutions. Monitor property appearance and safety concerns, reporting issues promptly. Participate in required training and development activities, including occasional travel and weekend work. Other duties as assigned. Prerequisites Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills. Extensive customer service and leasing experience with new construction and lease-ups (minimum of 1 year). Must be consistently detail oriented. Ability to recognize personal shortcomings. Excellent written and verbal communication. Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred. Arrive to work on time. Pre-Prerequisites (these are the most important items) Positive attitude. Relentless problem-solving skills. Will never claim the work of others as their own. We are trend setters and standards breakers. Our intent is to consistently surprise our audiences by being excellent. Ability to anticipate. Understanding the difference between causation and correlation. We are all broom pushers. Every member of our team is willing to work and support at all levels. Physical Demands Ability to climb up to four flights of stairs to access apartments Ability to walk several acres to tour community Some lifting; up to 25lbs Ability to sit or stand for long periods at a time Ongoing Training Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.

As The Garrett Companies continues to grow, new opportunities are created every day and we are ready to find our next Rockstar! This role is perfect for someone who loves building connections, creating standout resident experiences, and turning prospects into long-term residents through confident, high-energy engagement and exceptional service. While prior leasing experience is not required, we are looking for a high-performing individual with a strong foundation in customer service, sales, or marketing who is eager to learn, highly coachable, and motivated to grow. From marketing initiatives and community tours to renewals and move-ins, you will play a key role in shaping the success of a new community while staying sharp on market trends, technology, and best-in-class customer care. If you are detail-oriented, goal-driven, and take pride in showing up on time, prepared, and ready to win the day, this is your opportunity to grow with a company that is passionate about excellence. Pay: $17-$19 per hour (commensurate with experience) + Commission + Bonus Opportunities Duties and Responsibilities Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community. Assist with community marketing efforts to build awareness and drive traffic of prospective residents. Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions. Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases. Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource. Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects. Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files. Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation. Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community. Promote positive resident relations through responsiveness, professionalism, and a commitment to service. Receive and triage maintenance requests, creating work orders and coordinating resolutions. Monitor property appearance and safety concerns, reporting issues promptly. Participate in required training and development activities, including occasional travel and weekend work. Other duties as assigned. Prerequisites Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills. Customer service and leasing experience with new construction and lease-ups (minimum of 1 year). Must be consistently detail oriented. Ability to recognize personal shortcomings. Excellent written and verbal communication. Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred. Arrive to work on time. Pre-Prerequisites (these are the most important items) Positive attitude. Relentless problem-solving skills. Will never claim the work of others as their own. We are trend setters and standards breakers. Our intent is to consistently surprise our audiences by being excellent. Ability to anticipate. Understanding the difference between causation and correlation. We are all broom pushers. Every member of our team is willing to work and support at all levels. Physical Demands Ability to climb up to four flights of stairs to access apartments Ability to walk several acres to tour community Some lifting; up to 25lbs Ability to sit or stand for long periods at a time Ongoing Training Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.

Job DescriptionTenant First - Leasing Specialist Job Type: Full-Time Pay: $30,000 annually + bonus opportunity Who We Are At Tenant First, we're reimagining the leasing experience. It's now easier to get into a place you love. So, let's do this, together. If you want to join our fantastic Team, we'd love to discuss your career opportunities with Tenant First! Our Core Values: Tenant First: We are customer focused and have a service-oriented mindset. We operate with integrity and always do the right thing. Get it Done: We go above and beyond. We are eager to succeed. Care with a Smile: We genuinely care and are happy to help. We are no-nonsense and easy to work with. We have a positive attitude and treat others with respect. Growth Mindset: We accept the challenge that growth brings and we strive for continuous improvement. We are open to feedback and maintain accountability of ourselves and each other. Position Overview Pay: $30,000 annually + bonus opportunity The Leasing Specialist supports the leasing team by managing leads, communications, and tenant onboarding through Tenant First's CRM systems. This position ensures that every prospective and current tenant receives timely, professional, and friendly service that reflects our company values.Key Responsibilities Manage incoming leasing leads across multiple platforms and schedule showings. Maintain accurate data and communication within the CRM. Respond promptly to phone calls, messages, and online inquiries. Support new tenant onboarding from application to move-in. Keep property listings accurate, updated, and appealing. Provide friendly, solution-focused support to tenants and team members. What You Will Bring High school diploma or GED; degree preferred. 2+ years of experience in leasing, property management, or customer service. Proficiency in Microsoft Office and CRM/property management software. Strong communication and organization skills. Positive, proactive, and professional attitude. Why You'll Love Tenant First We offer a competitive salary plus an exceptional benefits package including: Medical, Dental, and Vision Health Reimbursement Account Flexible Spending Account 401(k) (3% regardless of team member contributions) plus Profit Share Generous PTO and 10 Paid Holidays STD, LTD, Life and AD&D Insurance and MUCH more! Tenant First is an equal opportunity employer and does not discriminate with regard to age, race, color, religion, sexual orientation, gender identity, disability, genetic information, national origin, veteran status or any other status entitled to protection under applicable federal, state, or local anti-discrimination laws. Discrimination or harassment on any of these bases is prohibited. Our goal is to be a diverse workforce that is representative of our clients and communities. We are committed to building a team that is inclusive of a variety of backgrounds and perspectives. Powered by JazzHR 5OMCHKdCyb

Job DescriptionJoin a Team That Sets the Standard in Property Management At PEM, we don't just manage properties-we build communities. We're looking for driven professionals who are ready to make an impact and grow within an organization that values people, performance, and service. As a Leasing Professional you'll be on the front lines of delivering a best-in-class resident experience and playing a vital role in our leasing success. About the Role As a Leasing Professional, you are a key player in attracting and retaining residents. You'll guide prospects through the leasing process, maintain high occupancy rates, and help build strong resident relationships that drive renewal and satisfaction. Weekend work is required. What You'll Do Leasing & Sales Build relationships with prospects and match them with the right apartment home. Conduct property tours, highlight features, and communicate pricing updates (via Yieldstar). Follow up on leads daily using Yardi; schedule and manage appointments. Support lease renewals by identifying at-risk residents and encouraging retention. Create marketing content using Canva and post on social media platforms. Resident Relations Deliver outstanding customer service with a positive, solution-oriented attitude. Address resident concerns professionally and promptly. Support resident satisfaction programs and retention initiatives. Compliance & Documentation Ensure compliance with Fair Housing laws; complete all required training. Prepare lease documents, track renewals, and maintain accurate resident records. Organize renewal offers, events, and special outreach to boost renewal rates. Organization & Communication Manage multiple priorities efficiently in a fast-paced environment. Keep lease files, communication logs, and marketing reports current and accurate. Collaborate with site and regional teams to meet leasing goals. What You'll Bring High School Diploma (required). 1+ years of experience in leasing, real estate, or sales preferred. Strong communication and customer service skills. Ability to multi-task and work effectively in a high-volume setting. Familiarity with Yardi, Yieldstar, Microsoft Office, and Canva (a plus). Understanding of Fair Housing laws (training provided if needed). Why PEM? A company that values your growth and supports your career path. Collaborative, people-first culture with industry leadership and mentorship. Opportunities to make a real impact in the communities we manage. Recognition and rewards for excellence and innovation. Ready to Join Us? Apply today to become part of a team where your passion for people and results can thrive.

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! The Position: The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property. The Property: The Connection is a unique garden-style community consisting of 288 units and 792 beds, designed with Sam Houston State University students in mind. This is a full-time position working a standard schedule, Tuesday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 4:00pm. Nights or weekends may be required from time to time dependent on business needs. The compensation range for this position is $13.46 - $17.20 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location. Benefits & Perks We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include: Medical, Dental, & Vision Insurance for employees and their families Vacation and Sick Time + 12 Paid Holidays 401(k) with company matching On-the-job training and career development Paid Parental Leave Responsibilities & Duties Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members. Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events. Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly. Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with the prospective residents. Be an expert on current market conditions, trends, and local competitors. Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization. Assist the Leasing Manager with posting updates and communication through social media. Requirements Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing. Knowledge, Skills, & Abilities Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously. Possess strong administrative, organization, and communication skills. Be a self-motivated individual and excel at working in a team environment. Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles. Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook. Experience with Entrata software is preferred. To learn more about our core values, mission, and vision, check out: ***************************** A complete list of responsibilities and duties can be provided during the interview process. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.

Job Code 2304 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant for their luxury apartment communities in Charlotte, NC. Leasing Consultants will assist with tasks associated with managing and overseeing the property operations at the site level. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Job Code 2276 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant for their luxury apartment communities in Denver, CO. Leasing Consultants will assist with tasks associated with managing and overseeing the property operations at the site level. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Job Code 2289 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant at Hanover Rice Village, a luxury mid-rise apartment community in Houston, TX. This property offers unmatched luxury living just steps from the vibrant Rice Village, with resort-style amenities including a private pool courtyard, open-air Loggia, state-of-the-art fitness center, and an entertainer's clubhouse featuring a private theater and social lounges. The one-, two-, and three-bedroom apartment homes showcase open-concept designs with gourmet kitchens, high ceilings, expansive windows, spa-inspired bathrooms, and custom closets, all within a pet-friendly, LEED-certified community in the heart of Houston. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently. Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Job Code 2250 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant for Hanover Riverwalk, a luxury high-rise apartment community in Fort Lauderdale, FL. This property offers resort-inspired living with luxurious amenities, including a sprawling pool deck, outdoor yoga space, concierge services, and co-working suites designed for modern lifestyles. Each light-filled residence features designer interiors with gourmet kitchens, spa-inspired bathrooms, custom closets, and private balconies, blending comfort, sophistication, and connectivity in one exceptional community. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently. Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Job Code 2216 # of Openings 1 Apply Now Hanover Company is looking for experienced Leasing Consultants to join our team at Parkview at Turtle Creek by Hanover in Dallas, TX. The development features a professionally landscaped courtyard, a rooftop resort-style pool with cabanas, outdoor firepits and grilling areas, a clubhouse with a demonstration kitchen, and a state-of-the-art fitness center. Each home will feature high-end finishes such as 9'+ ceilings, natural stone countertops, frameless cabinetry, stainless steel appliances, wood-style flooring, spa-inspired bathrooms, and spacious walk-in closets, matching the best standards in the market. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently Hanover offers competitive salaries, housing discounts, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now

Job Code 2310 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant at Hanover Laguna Niguel in Laguna Niguel, CA. This luxury apartment community offers refined coastal living with resort-style amenities, including a pool, social courtyard, fitness center, pet spa, and flexible coworking spaces, all conveniently located near premier shopping, dining, and recreation. Residents enjoy thoughtfully designed homes featuring gourmet kitchens, spa-inspired bathrooms, and modern finishes that create a seamless blend of comfort, style, and connection. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently. Hanover offers competitive salaries ($50,000 for this position), quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now