Harborstone Credit Union jobs - 53 jobs

Come work for one of Puget Sound Business Journal's 2025 Washington's Best Workplaces! Highly competitive benefits package to include medical, dental, vision, life, 401k, and so many more! Not mention our unbeatable culture... As a teammate of Harborstone, it is expected that you will embody our mission and values through your daily actions and interactions. You are a vital ambassador of our commitment to build dreams and change lives for generations to come. We expect you to demonstrate dependability by consistently delivering on your promises and following through on your commitments, fostering trust with both members and other teammates. Kindness is essential in our workplace; and you will be expected to treat everyone with respect and consideration, making a conscious effort to be friendly and approachable. This aligns with our aspiration to be the friendliest credit union in the Pacific Northwest. Position Summary: The Loan Processing Specialist is responsible for creating an exceptional member experience by processing loan documents for Direct Consumer Loans, including, Home Equity Loans in a timely and accurate manner. The Loan Processing Specialist will collaborate with Members and staff from all channels including the branches, contact center and online to collect documents, verify that documents meet underwriting stipulations and create closing documents. High volume, faced-paced, dynamic office environment. Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing, as necessary. Compensation: Minimum $21.50/hour Maximum $30.72/hour Placement in the pay scale will be determined by experience and qualifications. Responsibilities Contact members within established service level agreements to obtain needed documentation. Process Direct Consumer Loan applications within established guidelines, policies, procedures, and timelines. Provide an exceptional experience to our members and staff in alignment with Harborstone's core values. Review each loan application to ensure that all required information has been documented. Consistently maintain Service Level Agreements for contacting members and scheduling loan closings. Request and review required documentation to meet underwriting stipulations. Create accurate documentation for loan closing. Facilitate the clearing of all underwriting conditions by working with branch staff, third party vendors, and members. Research and resolve internal and external member issues-in a timely, consistent, and professional manner. Serve as a lending point of contact for branches and communication center. Actively promote and contribute to the achievement of organizational goals. Adhere to all related compliance requests and requirements. Follow all safety and security guidelines to properly safeguard member and organization assets. Recommend and help develop and implement new policies and procedures. Completes all necessary testing for new system releases and/or updates. Embrace ongoing education and learn/apply new skills and software applications. Maintain up-to-date and accurate filing system. Regular attendance and punctuality arc essential functions of the job. Perform other job duties as assigned. Qualifications Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan terms, features, policies and benefits to members and business partners. Strong relationship building and teamwork skills. Excellent attention to detail. Excellent organizational and time management skills with ability to work independently and manage multiple priorities. Excellent analytical and critical thinking skills. Solid knowledge and understanding of Harborstone financial products and services. Proficient in MS Office (Outlook, Excel, Word). Ability to calculate APR, debt to income ratios, loan values, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to maintain confidences. Multi-lingual capabilities to include Spanish are a plus. Required Education/Experience: Three years' customer service experience as a processor of consumer loans in a financial institution preferred. High school diploma: additional education and training preferred. Physical Considerations: Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required. May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds. May require stooping, bending, squatting, and reaching for limited periods of time. May require sitting and standing for prolonged periods of time.

WSECU is one of the largest credit unions in Washington State and as we continue our growth we are seeking a highly skilled leader to steer the residential lending team through exciting changes, transforming and evolving processes and utilizing technology to match our scale while maintaining a passion around our purpose and vision, and the development of team members. The Vice President of Residential Lending provides oversight, strategic direction and responsibility for the member mortgage borrowing experience for all aspects of WSECU's residential lending activities, including the Mortgage Sales Team, Operations (underwriting, processing, closing, secondary market and post-funding) along with the execution of the Credit Union's risk strategy through underwriting. The Vice President will drive the mortgage lending origination strategies and business plan with the support of direct reports, who will manage the day-to-day operations and delivery of service in each department. This position strategically seeks opportunities to support our Homeownership Initiative designed to successfully meet the needs of low-to-moderate income and BIPOC families, helping them achieve the dream of homeownership. They will assess workflows through a strategic lens, leading to results in streamlined and simplified processes that improve the member experience, creating operational scalability during production peaks, and improving ROI on Mortgage Originations. As the VP of Residential Lending, your day might include: Development and oversight of implementation of the annual Residential Lending strategy and Business Plan. Overseeing productivity and workflow efficiencies of all residential lending programs, sales team activities and back-office operations. Providing strong leadership to managers in each area of responsibility through regular coaching, evaluations, employee development and training. Practices consistent management routines. Identifying ROI opportunities and process improvements to advance member service. Developing and implementing lending policies and underwriting guidelines to ensure quality and integrity of loan portfolio. Recommending new mortgage products and pricing strategies to meet current and future member needs. Manages product margins while maintaining the quality of the mortgage loan portfolio. Ensuring achievement of service level standards, specifically Voice of Member and Service to Co-worker Surveys. Maintaining knowledge of the mortgage landscape to ensure WSECU's lending programs remain relevant. Assuring compliance with state and federal laws. Recommending and oversees related budgeting of revenue, expense and production projections. Partnering with the Marketing Department to drive results toward meeting production goals. Collaborating with all areas of the credit union and external business partners to accomplish strategic goals and ensure the appropriate levels of compliance and service. What you bring to the team: Bachelor's degree in business or a related field, with at least ten years of mortgage lending experience; including at least five years at the management/executive level with a well-rounded emphasis in several of the following areas: origination, secondary markets, servicing, processing, underwriting, and mortgage sales. Strong organizational, communication, analytical, project management, problem solving and decision-making skills required. Proven leadership skills and the ability to drive high quality loan growth through lending products and delivery channels and superior member service. Thorough knowledge of all state and federal regulations pertaining to mortgage loans. Proficiency in PC software, including Microsoft programs and standard lending systems and the ability to learn credit union-specific operating systems and programs. Budgeting and strong presentation experience. Certified Mortgage Banker (CMB) designation Proven experience in deployment of specialty loan programs, such as ITIN Loans, Land Trusts, Construction Loans, Down Payment Assistance, Special Purpose Credit Programs, etc. Competitive Base Pay Range: $206,420.01 - $309,630.02 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package The target starting pay for this position is $206,420.01 - $258,025.02 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position. Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite in Olympia Headquarters at least 2 occasions per week, Wednesdays and one other day per week, with flexibility to report onsite more often for business needs. When you'd work: Monday - Friday, 8:30 am - 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility to meet service needs for this Exempt position. Working from home/hybrid requirements: Reliable, high-speed home internet connection Private, confidential workspace, away from distractions and other people Suitable desk/surface and desk chair Perks: Here are a few benefits and perks we offer: 401(K) with 8.5% Contribution by WSECU to begin first quarter after 1 year of service Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU Full-Time Regular employees accrue general leave and sick leave, on a monthly basis 11 Paid Holidays Employer paid Long Term Disability & Long Term Care plan for Full-Time employees Paid Volunteer Leave Tuition Assistance Employee Assistance Program & Employee Discounts And, you get to work with some awesome people! WSECU is honored to be recognized as the number one credit union in in the state on Forbes magazine's list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding. Ind1 #LI-Hybrid We look forward to reviewing your application!All applicants must include a resume. Visa sponsorship not available. Contact us at ************ with any questions. We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or email us for assistance.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $85,800.00-$104,800.00 annually. The full Pay Range is $66,600.00 - $124,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Senior Paid Media Specialist, you'll play a key role in driving BECU's member acquisition goals through strategic paid media campaigns. You'll manage and optimize existing campaigns across search, display, video, and social channels, ensuring performance aligns with business objectives. Your expertise will help us stay ahead of industry trends, leverage new technologies, and deliver creative, impactful advertising that resonates with our audience. This is your opportunity to combine analytical skills with creative thinking to make a measurable impact on BECU's growth. WHAT YOU'LL DO: Manage Paid Media Campaigns: Oversee existing campaigns across Google, Meta, LinkedIn, and YouTube, ensuring they meet performance goals and cost-per-acquisition targets. Optimize for Success: Monitor KPIs like click-through rates and view-through rates, analyze performance data, and recommend adjustments to improve results. Lead Creative Refreshes: Audit ad copy and visuals and collaborate with agencies to develop new creative assets for annual refreshes and major initiatives. Collaborate Across Teams: Work closely with analytics, creative, and agency partners to enhance campaign performance and implement new strategies. Drive Innovation: Stay current on paid media trends, including AI bidding and pixel tracking, and apply best practices to optimize campaigns. Reporting & Automation: Deliver weekly and monthly performance reports, and partner with analytics to automate reporting processes. Support Affiliate Partnerships: Assist in managing relationships with affiliate and publisher networks. Champion Agile Workflows: Thrive in a fast-paced, agile environment where priorities shift quickly, and collaboration drives success. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Creative Opportunities: Participate in exciting projects like social media filming, product launches, and major event campaigns. Professional Growth: Expand your expertise in paid media strategy, analytics, and emerging technologies. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business Administration, or equivalent experience. Minimum 5 years of functional experience in marketing and/or digital channel support role . Proven experience managing paid media campaigns using platforms like Google Ads and Meta. Desired Qualifications: Google Ads and Meta certifications. Demonstrated proficiency in data analytics and Excel for reporting and visualization. Experience with affiliate or publisher network partnerships. Agency experience in paid media management. Creative thinking and ability to collaborate on ad development. Time management and organizational skills. Ability to adapt to change and thrive in an agile environment. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Join WSECU and help shape the next generation! As our Worksite Learning Coordinator, you will champion high school students by supporting them as they gain real-world experience, stay on track to graduate, and build confidence in their financial futures. You will design engaging classroom materials, deliver financial education workshops, and build strong connections with schools and community partners. If you are passionate about education, youth development, and making a meaningful community impact, this is your chance to turn learning into opportunity while supporting WSECU's member-owned mission every step of the way. Ready to make a difference? Your day might include: Building and maintaining relationships with local businesses, primarily in Thurston County, financial CTE instructors, and community partners to stay current on trends in financial education and program design. Monitoring and supporting 20-30 high school students enrolled in the Worksite Learning Program to ensure employment performance and behavior meet graduation credit requirements. Setting goals and coaching and mentoring students to interact positively with employers and educators, supporting accountability, growth, and successful completion of assignments and projects. Designing, creating, and marketing engaging financial education courses, study materials, and workshops for high school classrooms, including New Market Skills Center and other schools as needed. Collaborating with the Community Workplace Professionals Advisory Board to celebrate progress, facilitate goal setting, and strengthen program outcomes. Encouraging student engagement by incorporating feasible student ideas and offering creative solutions to motivate participation. Communicating clearly and positively to reinforce service promise expectations and foster strong working relationships with students, educators, coworkers, and community partners. Demonstrating professionalism, adaptability, and problem-solving skills while working effectively with minimal supervision. Seeking opportunities to improve and streamline work processes and pursuing training beyond required expectations while remaining receptive to feedback and coaching. Serving as a liaison between the community and WSECU by responding to Community Relations inquiries, participating in team meetings, and representing WSECU with a positive and professional image. Performing other duties as assigned. What you bring to the team: Minimum of two (2) years of college OR substitute two (2) years of leadership experience for college. Minimum of two (2) years of customer service or retail experience. Minimum of one (1) year of Leadership or supervisory experience. Bonus points if you have: Leadership experience. Financial Institution experience. Communications training; sales and customer service training. Budgeting experience; business/strategic planning. Preferred: Team building skills; coaching/mentoring experience. Competitive base pay: $34.84 - $52.25 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package The target starting pay for this position is $34.84 - $43.54 per hour , typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position. Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite one (1) / two (2) / three (3) days per week. When you'd work: Monday through Friday 8:30 am to 5:30 pm, full-time minimum 40 hours per week, with scheduling flexibility to meet service needs for this exempt position. Perks: Here are a few benefits and perks we offer: Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU Full-Time Regular employees accrue general leave and sick leave, on a monthly basis Part-Time employees accrue general leave, on a monthly basis 11 Paid Holidays Employer paid Long Term Disability & Long Term Care plan for Full-Time employees Employer paid Long Term Care plan for Part-Time employees 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service Paid Volunteer Leave Tuition Assistance Employee Assistance Program & Employee Discounts And, you get to work with some awesome people! WSECU is honored to be recognized as the number one credit union in the state on Forbes Magazine's list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding. Ind1 We look forward to reviewing your application!All applicants must include a resume. Visa sponsorship not available. Contact us at ************ with any questions. We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or email us for assistance.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $25.67-$31.30 hourly. The full Pay Range is $21.11-$37.07 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Loss Management Specialist I, you'll be the driving force behind helping members navigate financial challenges while safeguarding BECU's financial health. Your ability to connect with members, analyze accounts, and find solutions will make a real difference-not just for the Credit Union, but for the people we serve. You'll turn complex situations into opportunities for resolution, ensuring every interaction reflects our commitment to care, compliance, and community. *** This role requires working Pacific Time Zone hours to ensure alignment with team and member needs. WHAT YOU'LL DO: Champion Compliance: Perform all responsibilities in alignment with BECU competencies, regulatory standards, and information protection requirements. Drive Member Engagement: Complete a specified number of calls using the dialer system to meet delinquency and recovery goals. Analyze Accounts: Review member accounts and recommend appropriate actions to minimize delinquency and loss. Locate Members: Use available tools to find accurate contact information for members without valid details. Keep Records Current: Report address and phone number changes to maintain accurate member files. Document Interactions: Record conversations and payment arrangements accurately in the system of record. Support Team Goals: Take on additional duties as assigned to help the team succeed. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: BECU is looking for someone who thrives in a dynamic, member-focused environment. Here's what you'll gain: Purpose-Driven Work: Help members overcome financial challenges while protecting the Credit Union's stability. Skill Development: Build expertise in collections, compliance, and member engagement. Collaborative Culture: Join a supportive team that values your ideas and contributions. Growth Opportunities: Advance your career in financial services with ongoing learning and development. Impact Recognition: See the direct results of your efforts and be appreciated for your contributions. QUALIFICATIONS: Minimum Qualifications: Associate Degree or equivalent related experience. Minimum one year of experience in collections, financial institution contact center, or retail banking. Ability to speak persuasively and listen critically. Detail-oriented with strong organizational skills. Ability to prioritize multiple tasks and meet deadlines. Verbal and written communication skills. Ability to work independently and as part of a team, using discretion and sound judgment. Intermediate proficiency using MS Office and database software. Ability to maintain a high level of confidentiality. Ability to work additional hours as necessary to accomplish objectives, goals, and projects. Desired Qualifications: Experience in collections within a financial institution. Familiarity with legal collections processes. Knowledge or certification in Fair Debt Collection Practices Act. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $25.67-$31.30 hourly. The full Pay Range is $21.11-$37.07 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Collection & Recovery Support Specialist, you'll play a central role in ensuring the accuracy, integrity, and timeliness of financial transactions that support BECU's Collection & Recovery Management teams. Your expertise will help members navigate critical financial moments while ensuring our internal systems operate smoothly and compliantly. You'll be the person who keeps things moving-processing charge-offs, managing account closures, supporting loan and credit card modifications, reconciling general ledgers, and coordinating debt management activities. Your attention to detail and commitment to confidentiality will directly strengthen the trust our members place in us every day. Through your work, you'll help protect BECU's financial health and ensure every member interaction-internal or external-is handled with professionalism, accuracy, and care. ***Note: This role will train onsite at Tukwila, WA and then move into a hybrid schedule with 3 days onsite. WHAT YOU'LL DO: • System Transaction Processing: Handle all account transitions from active to charge-off status, ensuring accuracy and compliance while supporting membership termination processes that result from credit union losses. • Account Closure Support: Complete system updates and documentation for involuntary closures of deposit and revolving accounts with clarity, precision, and consistency. • Loan Modification Coordination: Execute system maintenance and documentation for loan modifications related to Bankruptcy, Loss Management, or the Member Assistance Department. • Debt Management Program Handling: Process and follow up on external debt management program requests, communications, and related correspondence. • General Ledger Balancing: Reconcile and report all appropriate general ledger activity to Accounting, ensuring accuracy and timely completion. • Confidential Case Management: Maintain a high level of discretion and confidentiality when handling sensitive member or employee information. • Inquiry Support: Respond to internal and external inquiries promptly, courteously, and professionally, offering clear and effective communication. • Internal & External Service Excellence: Uphold a consistent standard of professional, member-focused service in all interactions. • Research & Issue Resolution: Investigate and resolve exception transactions and out-of-balance conditions quickly and effectively. • Mail & Inbox Oversight: Manage daily incoming mail and monitor department email inboxes to ensure timely processing and follow-through. • Additional Contributions: Support the team with other assigned duties, contributing your skills wherever needed. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: A Talent Persona designed for someone who thrives on accuracy, structure, problem-solving, and meaningful contribution. You're likely a great fit if you're energized by: Making an Operational Impact: You enjoy work that keeps systems running smoothly and maintains organizational health. Structured Problem-Solving: You thrive when researching discrepancies, resolving exceptions, and uncovering solutions. Confidential & Trusted Work: You're motivated by roles where discretion and integrity are core. Clear Processes & Documentation: You appreciate environments with established guidelines and opportunities to improve efficiency. Member-Focused Service: You value every interaction and enjoy helping others through clear and professional communication. Growing Your Financial Expertise: You're eager to deepen your knowledge of financial systems, lending products, and account management. Being a Reliable Team Partner: You feel fulfilled when others trust you for accuracy, timeliness, and dependability. QUALIFICATIONS:Minimum Qualifications: High school diploma or equivalent required. Typically two years of operational experience at a Financial Institution required. Full time hours required, with additional hours as necessary. Desired Qualifications: Experience with collections, insurance, lending products, bankruptcy, or garnishments preferred. Detail orientated, with a high degree of accuracy and the ability to make recommendations based on information obtained. Ability to exercise confidentiality and discretionary judgment. Ability to work well under deadlines. Ability to work independently and as a team member, while using discretion in decision making & sound judgment in problem solving. Proficient verbal and written skills to effectively communicate and provide customer service. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $25.67-$31.30 hourly. The full Pay Range is $21.11-$37.07 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Foreclosure & Bankruptcy Specialist at BECU, you'll play a pivotal role in helping members navigate challenging financial situations with clarity and compassion. Your expertise will ensure timely and accurate handling of collections and recovery legal proceedings, including judgments, bankruptcies, and foreclosures. By maintaining accurate records, supporting legal processes, and providing exceptional service, you'll not only safeguard the credit union's interests but also directly support our members through some of their most critical financial moments. This is your opportunity to make a meaningful difference while growing your career within a supportive and values-driven organization. ***This role is hybrid and requires 3 days On-Site at our Tukwila, WA Headquarters. WHAT YOU'LL DO: Member Support: Guide members with empathy by resolving concerns, answering questions, and ensuring clear, professional communication every step of the way. Information Processing: Manage and process incoming account updates, including legal notices and bankruptcy filings, to ensure accuracy and compliance. Collateral Oversight: Monitor collateral activity by tracking pre-foreclosure stages, foreclosure status, and property values, ensuring data is current and reliable. Administrative Support: Handle key administrative tasks such as mailings, document preparation, scanning, and inbox management-while following up with members as needed. Regulatory Knowledge: Apply a thorough understanding of federal and state collection laws to maintain compliance and protect both members and the organization. Team Collaboration: Contribute to the team's success by supporting colleagues, sharing insights, and stepping in where needed to keep processes running smoothly. Adaptability: Take on other responsibilities as assigned, demonstrating flexibility and a solutions-focused mindset. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: As part of BECU, you'll thrive in an environment designed to support both your career and personal growth. Here's what you can expect to gain in this role: Purpose-Driven Work: The chance to make a real difference in members' lives during crucial financial times. Professional Growth: Opportunities to strengthen your knowledge of foreclosure, bankruptcy, and collections while expanding your expertise in financial services. Supportive Culture: A collaborative, team-oriented environment where your contributions are recognized and celebrated. Skill Development: Hands-on experience with legal proceedings, compliance requirements, and financial systems. Career Advancement: Access to resources, mentorship, and training that foster both immediate success and long-term career potential. Impactful Role: A position where your work directly contributes to BECU's mission of serving members with integrity and care. QUALIFICATIONS: Minimum Qualifications: High School Diploma. Typically 2 years of experience in a loss management, bankruptcy, foreclosure, legal, or collections environment. Organizational skills with the ability to prioritize multiple tasks. Verbal and written communication skills, especially as required in legal proceedings. Interpersonal skills to present a professional image. Ability to work independently and collaboratively, exercising sound judgment and discretion. High degree of accuracy in performing responsibilities. PC skills (MS Office), with the ability to learn new software. Ability to work additional hours as necessary to accomplish objectives, goals, and projects. Desired Qualifications: Experience within a financial institution. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

WECU is seeking a HR Business Partner to serve as a strategic advisor and consultant to a defined set of business units. The role is a hands-on partner with management, staff, and the HR team to develop and implement strategies that align people and culture-related initiatives with departmental, divisional, and organizational business and strategic goals. Acts as a trusted partner, ensuring compliance, fostering positive culture, and enabling leaders to achieve business objectives through people. RESPONSIBILITIES: Partners with management to understand and anticipate business needs related to human resources matters. These include but are not limited to talent acquisition, retention, employee engagement, employee relations, compensation, coaching, and organizational design. Provides consultative support while actively executing tactics to accomplish people-related business objectives. Leads recruitment/talent acquisition for assigned business units. Supports retention process by assisting with staffing models, internal talent development, and recruitment planning. Partners with managers to develop workforce planning, productivity monitoring, and organizational design/optimization. Supports/coaches managers to develop and maintain effective communication and change management strategies. Support managers in communicating with staff on departmental, divisional, and organizational initiatives, goals, and objectives. Serves as a primary point of contact for employee relations issues, ensuring fair and consistent application of policies. Partners with HR leadership to communicate employee value proposition, ambassador organizational values and define WECU culture, Supports leaders in succession planning, career development, and leadership capability building. Provide support in the continual monitoring and improvement of the Total Rewards strategy, in alignment with WECU's objective to maintain an “employer of choice” status. Prepare and evaluate program and cost analyses. Assists management in developing staffing budgets and measuring and managing labor costs. Collaborate with leaders to implement people and culture initiatives, projects, and strategy. Identifies opportunities for continuous improvement and provides feedback on the effectiveness of people-related programs at the departmental level. Recommends/provides solutions for improvement as needed. Follows WECU's policies and all applicable laws and regulations. Performs other duties as assigned and may also assist others to complete tasks and work assignments. Performs other duties as assigned and may also assist others to complete tasks and work assignments. QUALIFICATIONS: Bachelor's degree in human resources, business administration, psychology or other related field. PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred 3+ years of progressive HR experience, including leadership or business partner roles. Strong knowledge of employment law, HR best practices, and organizational development. Excellent interpersonal, communication, and influencing skills. Proficiency with Microsoft Office, particularly Excel and Word Experience in querying, reporting on, and formatting data into multiple formats Ability to maintain strict level of confidentiality and security in sensitive areas Ability to exercise independent judgment Ability to organize projects, prioritize workflow and complete multiple tasks simultaneously and accurately Ability to represent the credit union in a positive, professional manner NOTE: Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. COMPENSATION: The salary range for this position is $ 75,025. to $105,917. annually. WECU provides a comprehensive benefits package that includes medical, dental, and vision benefits with premiums for employee coverage paid in full, 401(k) retirement plan with an 8% annual contribution from WECU, bonus plan, two or more weeks of vacation, up to 11 paid holidays, paid life and disability insurance, annual wellness benefit, loan discounts, professional development, and much more. ABOUT WECU: WECU is a not-for-profit financial cooperative where members are encouraged to save and borrow responsibly at fair and competitive rates. Headquartered in Bellingham, WA, WECU has over 160,000 members and over $3 billion dollars in assets. It is WECU's mission to make a meaningful difference in the lives of our members. We strive to treat both members and staff with honesty and integrity and to be a socially responsible part of our community. WECU also endeavors to be an employer of choice. WECU is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We make employment decisions based on merit and qualifications and seek to have the best qualified person in every job. WECU policy prohibits discrimination based on race, color, religion, creed, sex, gender, sexual orientation, gender identity, marital status, age, national origin, or ancestry, physical or mental disability, veteran status, genetic characteristics or information, or any other consideration made unlawful by federal, state, or local laws.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $194,400.00-$237,800.00 annually. The full Pay Range is $151,400.00 - $280,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As the Director Credit Risk Officer, you'll be the strategic leader shaping BECU's credit risk landscape specific to Loss Mitigation. Your expertise will guide the development and execution of full lifecycle credit risk strategies across diverse portfolios-Mortgage, Home Equity, Credit Card, Auto, Consumer Lending, Small and Medium Business, and Deposits. You'll ensure that every decision aligns with our governance standards, internal lending policies, and regulatory compliance, all while maintaining an acceptable level of risk. Your leadership will empower your team, influence senior executives, and drive initiatives that protect and grow BECU's financial health. This is your chance to make a measurable impact on our members, our organization, and your career. To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, CA, AZ, TX, NC, SC, GA or VA. If you're located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Shape Credit Risk Strategy: Partner with the Chief Credit Officer and business leaders to design strategies that align with BECU's risk appetite, portfolio goals, and performance expectations. Monitor and Analyze Performance: Conduct deep-dive portfolio analyses, identify emerging risks, and present actionable insights to executive committees and the Board. Drive Risk Appetite Initiatives: Lead changes to risk appetite through credit risk programs, origination strategies, account management, collections, and loss mitigation standards. Develop Policies and Standards: Create and refine credit risk policies and guidelines using data-driven insights and industry best practices, securing stakeholder approval. Innovate and Optimize Processes: Enhance credit campaigns, decision engines, and risk-related procedures to improve efficiency and member experience. Stay Ahead of Trends: Monitor economic and industry developments to proactively adjust strategies and maintain portfolio strength. Ensure Regulatory Compliance: Maintain strong communication with auditors and regulators, ensuring timely responses and adherence to federal and state requirements. Lead and Inspire Your Team: Coach, mentor, and develop Credit Risk Officers and Analysts, fostering a culture of collaboration and excellence. Set Goals and Evaluate Performance: Establish clear objectives, conduct evaluations, and support professional growth using BECU's competency framework. Champion Cross-Functional Collaboration: Build strong partnerships across departments to ensure alignment and success in risk management initiatives. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: A leadership role with impact, influencing strategic decisions and organizational success. Opportunities for professional growth through leadership development and advanced training. A collaborative, innovative culture that values your ideas and expertise. Competitive compensation and benefits designed to support your well-being and future. The chance to shape the future of credit risk management in a member-focused organization. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in business, finance, mathematics, or economics or equivalent work or education experience. Typically requires 10 years of relevant credit risk management experience. Typically requires 6 years of experience in the financial industries with a focus on Collections and Loss Mitigation. Typically requires 5 years of people management experience. Desired Qualifications: Graduate degree preferred. Experience with presentation development software (ex. Tableau, PowerPoint). Experience developing credit risk policies and system decision logic leveraging data and statistical analysis. Demonstrable knowledge of credit risk scorecards and models; as well as the evaluation of such tools to determine appropriate usage and thresholds. Proven ability to perform analysis of portfolio performance and articulate results and desired outcomes from a risk management perspective. Proven ability to collect pertinent data, establish facts and draw valid conclusions as well as formulate ideas and recommendations. Proven ability to participate and manage multiple projects simultaneously, including the establishment of objectives and milestones, time management, and communication of successes and obstructions. Proven ability to build cohesive cross-functional teams and facilitate collaborative decision making. Ability to maintain flexibility and adaptability for departmental and Credit Union changes. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

As a Personal Banker, you will serve as a dependable consultant for our members, assisting them in reaching their financial goals by opening and providing tailored financial solutions. You will establish trusting relationships with members, understand their financial needs, and recommend appropriate products and services to satisfy their wants and needs. A suitable candidate will have a strong sales background, be passionate about providing outstanding member service, and have excellent communication skills. Compensation: Minimum $24.99 Maximum $35.71 Applicant with desired mix of knowledge, skills and abilities can anticipate $26.78 - $28.56 Responsibilities • Create Positive Experience: Greet and welcome members in a friendly and professional manner, establishing a positive first impression. • Member Relationship Management: Build and maintain strong relationships with members, acting as their primary point of contact for all their banking needs and inquiries (in-person, over the phone, and via email). • Financial Needs Assessment: Conduct a thorough review of members' financial situations, including income, expenses, assets, and obligations, to identify areas for product and service recommendations. • Product Recommendation: Make recommendations and open products and services, such as checking and savings accounts, loans, credit cards, and investment options, based on each member's unique needs and goals. • Educational Support: Provide members with clear and helpful information to improve their knowledge of finances while educating them about credit union products, services, and self-serve alternatives. • Account Maintenance: Accurately and quickly process account changes and maintenance requests while making sure that credit union policies and procedures are followed. • Documentation and Reporting: Maintain accurate and thorough documentation of member communications, transactions, and service requests while complying with all regulatory requirements and internal policies related to financial transactions and member confidentiality. • Process Transactions: Handle cash and a variety of transactions accurately and efficiently, such as deposits, withdrawals, loan payments, and transfers. • Problem Resolution: Assess and resolve member complaints and concerns in a timely manner, escalating the issue as necessary to ensure a timely resolution. • Growth and Development: Stay informed about credit union products, services, and procedures through ongoing training and professional development opportunities. • Operational Support: Assist with various operational tasks as needed to support branch efficiency and effectiveness. Qualifications • Member Service Skills: Demonstrated ability to deliver exceptional member service in a fast-paced environment. • Attention to Detail: Strong accuracy and attention to detail in handling financial transactions and maintaining transaction records. • Communication Skills: Excellent verbal communication skills with the ability to effectively interact with members and colleagues. • Financial Aptitude: Solid understanding of financial products, services, and industry trends, as well as the ability to communicate complex financial ideas clearly. • Problem-Solving Skills: Strong analytical and solving skills, including the ability to understand member needs and offer appropriate solutions. • Integrity: Commitment to upholding ethical standards and maintaining member confidentiality. • Team Player: Ability to work collaboratively with others to achieve common goals. • Adaptability: Flexibility to adapt to changing priorities and operational needs. • Reliability: Dependable and punctual with a strong work ethic. • Tech Savvy: Proficiency in essential computer skills as well as experience with financial systems and software. Minimum Performance Goals: • Partner Referrals: Promote products and services that benefit our members and help the credit union grow. • Growth: Support branch goal by promoting and offering membership benefits including deposit and loan products and services. Please note that a job description does not in any way identify ALL functions and/or responsibilities of the role. The position will support and/or provide service or value where needed. Education/Experience/Certification: • Graduated with a high school diploma. • At least one-year experience in banking or financial industry. Physical Considerations: • Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required. • May be asked to handle, move, and/or carry large boxes of supplies weighing up to 25 pounds. • May require stooping, bending, squatting, and reaching for limited periods of time. • May require sitting and standing for long periods of time.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $138,300.00-$169,000.00 annually. The full Pay Range is $107,400.00 - $199,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Sr. Systems Engineer at BECU, you'll play a pivotal role in modernizing our mortgage experience by building the infrastructure that powers our new Loan Origination System (LOS) using ICE Encompass. Your work will directly impact our members by ensuring reliable, secure, and scalable systems that support faster delivery of features and services. You'll lead the design and automation of CI/CD pipelines, enabling seamless deployments and integrations across environments. Collaborating with internal teams and vendors, you'll help shape the future of our technology landscape. This is your opportunity to drive innovation and stability in a high-impact, member-focused environment. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Build CI/CD Pipelines: Design and implement automated pipelines using Azure DevOps to streamline deployments and improve system reliability. Automate Infrastructure: Use Infrastructure-as-Code to provision and configure environments, ensuring consistency and scalability. Deploy APIs: Configure and deploy APIs developed by the software team, enabling seamless integration across platforms. Collaborate Cross-Functionally: Work closely with engineering, architecture, and vendor teams to ensure smooth implementation and integration. Ensure System Health: Monitor and maintain telemetry data including system health, performance metrics, and application logs. Design Secure Systems: Anticipate risks and implement cybersecurity best practices from the earliest stages of development. Write and Test Code: Develop high-quality code and implement unit, integration, and interoperability tests into CI/CD pipelines. Document and Communicate: Create process and dataflow diagrams and clearly communicate technical concepts to diverse audiences. Support and Troubleshoot: Be available on-call to resolve issues and ensure system uptime during non-business hours. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Impactful Work: Help modernize BECU's mortgage systems, directly improving member experiences. Growth Opportunities: Lead complex engineering projects and mentor others while expanding your technical expertise. Collaborative Culture: Work with cross-functional teams and contribute to a supportive, knowledge-sharing environment. Innovation-Driven Role: Be at the forefront of automation, cloud infrastructure, and secure system design. Purpose-Driven Mission: Join a team that's committed to delivering meaningful solutions for our members and communities. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in technical or business discipline or equivalent required. Minimum five years of experience delivering systems to production, with an emphasis on Infrastructure-as-Code. Minimum four years of experience with CI/CD tools (e.g., Azure DevOps Services, GitHub Actions). Experience designing and delivering two or more infrastructure systems (e.g., Azure PaaS, Azure IaaS, Windows/Linux servers, etc.). Experience performing code reviews and following source control standards such as Git Flow or Trunk-Based Development. Experience integrating security at design time and evaluating security measures. Experience writing and publishing reusable, tested modules or libraries. Proficient verbal and written communication skills. Availability for on-call support during non-business hours. Desired Qualifications: Experience with ICE Encompass integrations. Knowledge of AppDynamics and Application Insights. Prior work at BECU or similar financial institutions. Experience with SSO, OAuth2, and modern authentication flows. Familiarity with integration testing, PowerShell, or Bash scripting. Experience with multiple database technologies and writing complex SQL queries. Skilled in Test Driven Development and systematic debugging across services. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

As a Temporary Payment Analyst I or II, your role is pivotal in ensuring timely and accurate processing of various back office operational functions to ensure seamless execution and delivery of consumer and business payment services for WSECU members. End date for the temporary assignment is March 31, 2026. In this role you'll be providing phone, chat and email support to members and coworkers for operational, technical and service-related needs. You'll be responsible for handling member and employee inquiries related to payment services, while performing accurate and timely execution of department related back-office functions. You'll be providing operational and technical support to internal and external members for ACH, check processing, Mobile Deposit, Bill Pay, Peer to Peer P2P, Digital Currency, Wire Processing, and oversight and maintenance related to our core processing system, Symitar. Ready to learn more! Your day may include: Delivering outstanding service and support through responsive and positive interactions with co-workers, members, and external parties via phone, email, chat, and SharePoint Actively building relationships with co-workers to foster a collaborative working environment and respond positively to departmental and organizational changes Providing guidance to leaders and staff with diplomacy and tact to resolve complex account issues, threats and risks impacting members and/ staff Exhibiting a high level of integrity and maintaining confidentiality of sensitive information Contributing to forward thinking initiatives aimed at improving accuracy and efficiency of department and credit union processes Effectively managing high call volumes, directly assisting members and credit union business lines Performing various support and maintenance tasks to ensure effective delivery of department operating functions under the responsibility of the Payments Department Providing technical support across various software platforms, including Application Enhancer, Federal Reserve, FIS, Image Center/Smart Pay, PASS, Symitar and Vanco Participating in business line network and user groups upholding credit union standards in the sharing of information Identifying opportunities for process improvement or efficiency in department operations and works with leaders to support implementation efforts when feasible What you bring to the team: For Payments Analyst I Competitive pay for Payments Analyst I: $21.50 - $32.25 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan The target starting pay for this position is $21.50 - $26.87 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account. Minimum of two (2) years' experience in a financial institution with preference given for experience in a back office operating area Minimum of two (2) years' experience in customer service, data and/or transaction analysis Computer experience including proficiency in Microsoft Outlook, Excel and Word Effective oral and written communication skills Ability to analyze information and form recommendations For Payment Analyst II Competitive pay for Payments Analyst II: $24.05 - $36.07 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan The target starting pay for this position is $24.05 - $30.06 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account. Minimum of three (3) years' experience in a financial institution with preference given for experience in a back office operating area Minimum of three (3) years' experience in customer service, data and/or transaction analysis Minimum of three (3) years' experience handling escalated and emotionally charged calls Computer experience including proficiency in Microsoft Outlook, Excel and Word Effective oral and written communication skills Ability to analyze information and form recommendations **WSECU is currently hiring a Payments Analyst I or II dependent on qualifications** Where we're located: 330 Union Ave, Olympia WA. This is an in-office position. Working from home may be approved on occasion by leader ad-hoc Working from home/hybrid requirements: Reliable, high-speed home internet connection Private, confidential workspace, away from distractions and other people Suitable desk/surface and desk chair When you'd work: Monday - Friday, 7:00 am - 6:00 pm, full time minimum 40 hours per week, with scheduling flexibility to meet service for this non-exempt Temporary position; End date for the temporary assignment is March 31, 2026 WSECU was named to the Forbes Best-In-State Credit Union list in 2025, making us the only credit union in Washington to earn this recognition five years in a row! Ind2 #LI-Hybrid We look forward to reviewing your application!All applicants must include a resume. Visa sponsorship not available. Contact us at ************ with any questions. We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or email us for assistance.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $84,300 - $103,000 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Manager Retail Branch I, you'll lead a dynamic team in one of BECU's branches, playing a critical role in delivering meaningful financial experiences for our members. You'll create a culture of service excellence and accountability while coaching your team to meet goals and serve members with care, transparency, and integrity. Your leadership will influence everything from sales and service to community engagement and operational performance. By developing talent and driving member-focused strategies, you'll help BECU grow stronger while advancing your own career in a collaborative and purpose-driven environment. WHAT YOU'LL DO: Deliver on Performance Goals: Drive branch success through sales performance, service excellence, and community involvement-ensuring member needs are met with proactive and personalized support. Coach and Develop Your Team: Provide consistent mentorship and career guidance that helps employees grow their skills, meet individual goals, and prepare for future opportunities. Lead with Feedback and Recognition: Conduct regular performance reviews using BECU competencies and create a culture of appreciation and accountability by recognizing strengths and coaching growth areas. Ensure Operational Excellence: Oversee day-to-day branch operations and scheduling, ensuring timely, accurate, and consistent service aligned with BECU standards and member expectations. Build BECU's Brand in the Community: Engage with local communities to expand awareness of BECU's mission and services and create opportunities to grow membership and member value. Champion Sales and Service Behaviors: Set and model clear expectations for service excellence, reinforcing positive behaviors and offering direct coaching to ensure every member experience exceeds expectations. Manage Budgets and Branch Performance: Support annual branch budgeting in partnership with the District Director, ensuring expenses align with strategic goals and remain within approved limits. Foster Relationships Internally and Externally: Build strong partnerships with BECU team members, business partners, and property management teams to ensure seamless branch operations and member experiences. Drive Talent Acquisition and Culture: Collaborate with Recruiting to bring in top talent and maintain a team aligned with BECU's culture of service, trust, and continuous growth. Support Cross-Functional Knowledge Sharing: Maintain awareness of credit union operations to ensure accurate and helpful information is shared with both members and staff. Champion Continuous Improvement: Encourage your team to find better ways of working and improve service by participating in process enhancements and quality initiatives. Stay Compliant and Brand-Aligned: Ensure the branch meets all regulatory, training, and BECU environmental and branding standards. Lead Facility Partnerships: Serve as the primary contact for the facilities team and property management, keeping the branch environment safe, inviting, and consistent with BECU's image. Step In Where Needed: Support additional duties and evolving needs that strengthen the branch and BECU's broader mission. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: This role is ideal for a people-first leader who thrives in a fast-paced, service-focused environment and is passionate about developing others. You'll find satisfaction in creating community impact, leading with purpose, and building a career rooted in values. The opportunity to shape the member experience and make a local impact A strong leadership role with high visibility and influence Professional growth through coaching, development, and collaboration QUALIFICATIONS: Minimum Qualifications: Bachelor's degree or equivalent related experience Minimum one year of leadership experience Minimum four years of experience in a sales, retail, or banking environment Desired Qualifications: Leading a team of at least four direct reports Experience in a financial institution Compliance with SAFE Act legislation (annual registration as a Mortgage Loan Originator) Ability to plan, organize, and implement projects in a timely manner Strong attention to detail and ability to multitask effectively Strong training, mentoring, and sales skills Excellent conceptual and problem-solving skills with minimal guidance Ability to exercise confidentiality and discretionary judgment Effective relationship development and marketing skills Ability to effectively present information and/or training to individuals and groups Ability to create a sales/service environment and motivate staff Effective leadership and negotiation skills Proficient math skills with a high degree of accuracy Ability to work a flexible schedule to meet branch needs JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $21.11-$23.61 hourly. The full Pay Range is $21.11-$27.93 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience. WHAT YOU'LL DO: Member Advantage Program: Ensure that every interaction with the members reflects our commitment to exceptional service and values. Information Protection Program: Uphold the highest standards of performance and information security in all aspects of your role. Member Services: Address member needs promptly and effectively, demonstrating a proactive and helpful approach. Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively. Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources. Compensation Transparency: We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness: Teller: $21.65 - $22.00 per hour Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint. Position Location: Tukwila Financial Center Training Schedule (First 5 Weeks): Monday to Friday: 9:00 AM - 5:00 PM (Paid Training) Regular Schedule (After Training): Monday to Friday: 8:00 AM - 6:30 PM Rotational Saturdays: 8:45 AM - 1:30 PM QUALIFICATIONS: Minimum Qualifications: Typically requires High School Diploma or associated Certification (GED), and 1 year of customer service or relevant experience. Minimum of one year of customer service experience. Desired Qualifications: Teller or cash handling experience. Strong attention to detail and accuracy in handling transactions. Experience in promoting and selling financial products or services. Knowledge of regulatory requirements related to financial transactions. Successful completion of in-house teller training program. Proficient math skills, with the ability to process account transactions accurately. Ability to multitask. Good verbal and written communication skills. Good interpersonal skills to ensure professional handling of member concerns. Ability to work independently and as a team member, using discretion and sound judgment. Additional hours as necessary to accomplish objectives and goals. EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $167,500.00-$204,600.00 annually. The full Pay Range is $129,800.00 - $242,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Staff Solutions Architect at BECU, you'll play a pivotal role in transforming how we serve our members by leading the architecture behind our digital and contact center platforms. Your work will directly influence the modernization of our Contact Center as a Service (CCaaS) ecosystem, streamlining tools for agents and enhancing member experiences. You'll collaborate across business units to design scalable, reliable solutions that support mobile banking, CRM, and digital experience initiatives. Your expertise will help shape the future of BECU's technology landscape, driving innovation and strategic alignment. This is your opportunity to make a lasting impact on how our members interact with us every day. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Architect Strategic Solutions: Lead the design and development of scalable, reliable technology solutions that align with BECU's business and strategic goals. Create Solution Artifacts: Develop conceptual and logical architecture visuals that guide delivery teams and support digital product development. Drive CCaaS Transformation: Provide architectural leadership for the modernization of BECU's contact center ecosystem, integrating 30-50 disparate applications into a streamlined platform. Support Digital Platforms: Contribute to the rearchitecture of mobile and online banking systems, enhancing member-facing digital experiences. Integrate CRM Systems: Collaborate with retail and marketing teams to support CRM platforms like Pega and drive cross-functional initiatives. Mentor and Guide: Provide technical leadership and mentorship to Solutions Architects and project teams, ensuring alignment with architectural standards. Collaborate Across Teams: Partner with stakeholders in marketing, retail, and contact center operations to align architecture with business capabilities. Engage with Emerging Tech: Participate in vendor demos and discussions around Gen AI, chatbots, and conversational AI tools to inform strategic decisions. Establish Standards: Define and manage domain-specific architecture standards, processes, and constraints across the organization. Champion Innovation: Stay ahead of industry trends and emerging technologies, identifying opportunities for innovation and improvement. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Strategic Impact: Influence major transformation initiatives like CCaaS and digital banking platforms that directly affect member experience. Cross-Functional Collaboration: Work with diverse teams across marketing, retail, and technology to drive enterprise-wide solutions. Innovation Exposure: Engage with cutting-edge technologies including Gen AI, chatbots, and conversational AI. Leadership Opportunity: Mentor peers and shape architectural standards that guide BECU's technology future. Growth & Autonomy: Operate independently while contributing meaningfully to high-visibility projects with measurable outcomes. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in computer science, information security, or a related field, or equivalent work experience. Minimum 7 years of experience designing and implementing technology architectures. Experience managing delivery of multiple simultaneous complex technology solutions. Demonstrated experience in cloud native technology including microservice architecture, Restful APIs, scalable designs, and digital platforms. Comprehensive knowledge of technologies and supplier capabilities with large infrastructure/systems implementation. In-depth knowledge of modern technology service architecture including hosting, security, IAM, access control, monitoring, IaaS/PaaS/SaaS, and containers. Familiarity with Microsoft infrastructure and solution stacks in on-premise, cloud, and hybrid environments. Deep understanding of Lean/Agile/Scrum methodologies; scaled agile experience such as SAFe. Certification in LEAN, Agile/Scrum, or ITIL principles (highly preferred). Working knowledge of architectural frameworks such as The Open Group, NIST, ISO 19xxx, BizBok, or Gartner. Proven ability to cultivate strong relationships across organizational levels. Excellent organizational, problem-solving, and negotiation skills. Proficient verbal and written communication skills. Strong facilitation and presentation skills. Desired Qualifications: Experience with chatbots, conversational AI, and orchestration tools. Familiarity with CRM platforms like Pega. Prior work in banking, retail commerce, or other domains with external-facing digital systems. Hands-on experience with front-end frameworks and building member-facing applications. Exposure to Gen AI / Agentic AI technologies (certifications or hands-on experience preferred). JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $152,300.00-$186,100.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE:As a Staff AI Product Strategy & Innovation Manager, you'll play a pivotal role in shaping the future of AI at BECU. You'll define and execute the strategy for our new AI products, ensuring they deliver meaningful, efficient, and personalized experiences for both employees and members. Your leadership will influence decisions at every level, driving innovation and accelerating adoption of cutting-edge technology. This is a high-visibility role where your work will directly impact productivity and financial wellness across the organization.To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead Product Strategy: Define and communicate the vision, roadmap, and priorities for our new AI products, ensuring alignment across teams and leadership. Own Outcomes: Take full responsibility for product success, including executive-level narratives, trade-offs, and decision-making. Translate Needs into Action: Convert stakeholder requirements into clear product roadmaps, PRDs, and actionable stories for engineering teams. Drive Delivery: Partner with engineering to execute across retrieval, ranking, UX, and analytics, ensuring timely and high-quality releases. Measure Impact: Establish dashboards and analytics to track adoption, performance, and member experience improvements. Champion Enablement: Develop training, job aids, and communication plans to drive adoption and understanding of AI tools. Collaborate Cross-Functionally: Work closely with AI engineers, contact center teams, marketing, compliance, and leadership to deliver impactful solutions. Mentor and Share Knowledge: Coach junior team members and lead information-sharing sessions to foster innovation and growth. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.WHAT YOU'LL GAIN: High-Impact Role: Influence AI strategy and execution with visibility to the CEO and executive leadership. Innovation at Scale: Work on groundbreaking AI products that transform member experiences and internal productivity. Cross-Functional Collaboration: Partner with diverse teams across engineering, operations, and leadership. Professional Growth: Build expertise in generative AI, RAG, and enterprise-scale deployments. Culture of Learning: Join a team that values curiosity, creativity, and continuous improvement. QUALIFICATIONS:Minimum Qualifications: Bachelor's degree or equivalent experience in technology, business, or related discipline (advanced degree preferred). 7+ years of experience in product ownership, project management, or development roles. Desired Qualifications: Exceptional writing, editing, and presentation skills. Ability to research and learn new concepts to accelerate innovation. Proven experience identifying business and customer needs and formulating solutions. Advanced product execution skills (roadmaps, PRDs, prioritization, experimentation, KPI design). Advanced knowledge of AI concepts (prompting, grounding/RAG, evaluation, safety/guardrails) and data governance basics. Experience with enterprise knowledge systems and release processes. Familiarity with LLM evaluation, online/offline testing, and human-in-the-loop review. JOIN THE JOURNEYReady to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU?EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $28.27-$34.47 hourly. The full Pay Range is $21.93-$40.77 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As an Associate Financial Advisor at BECU, you will play a pivotal role in providing personalized investment services and recommendations to our member clients. Your proactive approach to addressing their financial planning needs, conducting portfolio reviews, and making insightful assessments will guide our clients towards achieving their financial goals. Your impact will be measured by the trust, confidence, and satisfaction you foster with each member through your strategic insights and tailored solutions. ***This role will travel between multiple branch locations in the specified market and our Tukwila headquarters, primarily based on scheduled client and team meetings. WHAT YOU'LL DO: Partnering for Success: Work collaboratively with Financial Advisor(s) in your assigned area to develop and execute investment strategies for referred members and clients from NFC branches. Tailored Financial Planning: Offer personalized financial planning and investment advice, including IRAs and 529 plans, while ensuring that the recommended solutions align with the unique needs and risk tolerance of each member. Business Development and Client Referrals: Engage in targeted business development activities assigned by management, and when needed, refer prospective clients to BECU Investment Services Advisor for comprehensive support. Service Enhancement and Sales Growth: Develop and market to the existing book of business, elevating service levels and driving sales to foster enduring client relationships. Performance Goals Achievement: Strive to meet sales production goals established by BECU Investment Services management by identifying member needs and presenting suitable solutions. Proactive Member Service and Advocacy: Demonstrate a commitment to delivering exceptional member service, conducting regular reviews, and effectively addressing client challenges within the ambit of BECU Investment Services objectives. External Partnerships and Collaboration: Liaise with mutual fund companies, insurance companies, clearinghouses, and broker/dealers on behalf of clients and prospects to fulfill their unique needs and service requirements. Operational Integrity and Compliance: Maintain meticulous records of member/client interactions and trade processes to comply with the regulations of FINRA, Office of Supervisory Jurisdiction (OSJ), and Insurance Agency (Agency) regulators. Professional Development Support: Provide guidance and support to Financial Planner Administrative Assistants or BECU Investment Services employees, sharing valuable resources, and facilitating procedural knowledge. Knowledge Sharing and Training: Collaborate with Financial Advisor(s) on monthly branch employee training and education, fostering a mentor-mentee relationship to support mutual growth. Adaptable Role Engagement: Undertake additional responsibilities as and when assigned, displaying a proactive and versatile approach to support the team's objectives. QUALIFICATIONS: Minimum Qualifications Bachelor's degree in a related field or equivalent related experience. Bachelor's degree in business. Minimum of two years of experience in the financial industry, including customer-facing roles. Series 7 and Series 66 (or 63 and 65) licenses. Desired Qualifications Washington Life, Health, and Disability Insurance License. Industry certifications/designations, e.g., CFP Thorough knowledge of all products and services offered by BECU Investment Services, with a general understanding of BECU products. Proficient PC skills, with a working knowledge of investment company software. Excellent verbal and written communication skills. Strong organizational, telephone, time management, and multitasking skills. Ability to travel moderately by car and/or public conveyance for client appointments. EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Serves as primary support contact providing administrative and internal/external support for the Business Lending Team in all areas, with the exception of underwriting and loan approvals. Loan Specialist will monitor business loan relationships, assist with customer service needs, produce/review loan documentation, ensure proper collateral perfection, and manage up-to-date relationship tracking. Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance related courses as established by Harborstone Credit Union policies and/or practices. Completes annually required Product and Process Knowledge competency testing, in addition to job related courses as established by Harborstone Credit Union policies and/or practices. Compensation: Minimum $25.88 Maximum $36.97 Placement in the pay scale will be determined by experience and qualifications. Responsibilities * Prepares in-house commercial, participation, SBA and secondary market loan documentation on a timely basis for various products, for all segments of business banking. * Performs duties related to the processing and/or closing of loans. * Provides information and assistance to loan originators, members, title companies, escrow firms or dealers during the set up/funding and/or construction loan processing and closing process. * Coordinates loan documentation and reviews/processes documentation and files to ensure loan package completion to meet lending specifications. * Assists with credit approval process as needed (i.e. managing/tracking internal loan codes, approval documentation, deposit balances, etc.). * Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions occasionally providing recommendations for language to include in the loan documents if appropriate. * Reviews title insurance commitments and exceptions on commercial real estate loans, providing feedback on errors or omissions. * Coordinates funding process, prepares closing escrow instructions and manages timeframes for commercial real estate loans. Qualifications * Knowledge of loan documents (Promissory Note, Loan Agreement, Guaranty, etc.). * Strong working knowledge of a variety of collateral security methods and documentation including knowledge of UCC's, title, escrow, taxes, insurance and real estate documentation relating to commercial real estate. * Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. * Ability to maintain high attention to detail with strong organizational and time management skills. * Ability/willingness to work independently and collectively in a team environment. * Proven motivated/self-starter who is flexible and able to adapt quickly to a change in priorities/tasks and a willingness to accept additional responsibilities as opportunities arise. * Requires basic arithmetic skills, knowledge of operational procedures, practices and policies. * Thorough knowledge of credit union, state and federal policies, procedures and laws regarding lending. * Federal and state consumer and commercial lending regulations. * Fixed, adjustable rate consumer, real estate and business loans. Please note that a job description does not in any way identify ALL functions and/or responsibilities of the role. The position will support and/or provide service or value where needed. Education/Experience/Certification: * Five or more years' in a financial institution with at least three years' experience processing business/ commercial loans, including participations and SBA loans. * Experience with LaserPro software, preferred. Responsibilities · Prepares in-house commercial, participation, SBA and secondary market loan documentation on a timely basis for various products, for all segments of business banking. · Performs duties related to the processing and/or closing of loans. · Provides information and assistance to loan originators, members, title companies, escrow firms or dealers during the set up/funding and/or construction loan processing and closing process. · Coordinates loan documentation and reviews/processes documentation and files to ensure loan package completion to meet lending specifications. · Assists with credit approval process as needed (i.e. managing/tracking internal loan codes, approval documentation, deposit balances, etc.). · Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions occasionally providing recommendations for language to include in the loan documents if appropriate. · Reviews title insurance commitments and exceptions on commercial real estate loans, providing feedback on errors or omissions. · Coordinates funding process, prepares closing escrow instructions and manages timeframes for commercial real estate loans.

As a teammate of Harborstone, you are expected to embody our mission and values through your daily actions and interactions. You are a vital ambassador of our commitment to build dreams and change lives for generations to come. Commitment, Dependability, Kindness, and Ownership are essential. You are encouraged to live our Ten Essentials, fostering a culture of accountability and collaboration that empowers everyone to thrive and contribute to Harborstone's success. The Network Architect designs, plans, and implements Harborstone's overall logical and technical network, ensuring the stability of robust and scalable network solutions to support business objectives. This position converts business, security and compliance requirements into detailed, actionable network strategies. Additionally, the role has direct engagement in the installation, monitoring, maintenance, support, and optimization of all network and telecommunications hardware, software, and infrastructure. Compensation: Minimum $115,000 Maximum $140,000 Responsibilities Strategy & Planning · Design robust and scalable networks (WAN, LAN, wireless, UPS, cloud, etc.) to provide capacity aligned with business objectives and projected growth. · Coordinate with internal stakeholders and external partners/vendors to evaluate and select solutions that align architecture to business strategies. Operational Excellence & System Reliability · Assess and deploy network monitoring tools to proactively identify and implement measures to optimize performance and service delivery. · Plan for redundancy, failover, and disaster recovery testing to maximize uptime. · Conduct traffic modeling, capacity forecasting, and performance tuning for peak loads; monitor network health and implement preventive measures. Security & Compliance · Architect and enforce network security protocols (firewalls, VPNs, IDS/IPS, encryption) to safeguard sensitive data (PII, financial transactions). · Ensure compliance with financial regulations (PCI DSS, SOX, GLBA) through secure design, segmentation, and monitoring. · Enforce network security policies and procedures to protect infrastructure from external threats and internal vulnerabilities. Learning & Career Development · Mentor network engineers and administrators, supporting professional growth. · Monitor new networking technologies and trends, evaluate their impact, and recommend solutions to enhance cost efficiency and network adaptability. Qualifications · Bachelor's degree in computer science, engineering, or 10 years of related experience. · Five years' experience in a high security environment (ex. healthcare/government/financial). · Proven experience as a network engineering or architect with increased responsibilities. · Excellent problem-solving skills and the ability to work under pressure. · Strong communication and leadership skills. · Strong understanding of network infrastructure services, routing protocols, telephony, and wireless networking design. · ITILv4 foundations certification and CCIE, ACDX, CCA, CCSP or other network certification.