Hard Rock Hotels jobs - 26 jobs

The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock Casino service standard Responsibilities -Creates an atmosphere that induces guests to make Hard Rock Casino their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. - Provides information on all aspects of Hard Rock Casino services and facilities to guests. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing requests, ensuring guest satisfaction. - May provide clean china, silverware and glassware upon request from customers. - May sets up tables with dishes, linen, flatware, etc. - Attends to customer's needs/requests, i.e., refilling beverages, condiments. - Assists wait staff with tray service as needed. - Attend and participate in meetings, completing follow up as assigned. - Perform work regularly and predictably. - Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) These skills and abilities are typically acquired through two months of on-the-job training or through related cashier or host experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Must be 21 years of age. KNOWLEDGE OF: - Excellent customer service skills. - Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. ABILITY TO: - Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. - Be flexible to work varying shifts and time schedules as needed. - Ability to communicate effectively with all levels of employees and guests. - Ability to restock needed materials and retrieve dropped items.

Under close Supervision, reporting directly to the Facilities Manager, this position will trouble shoot, repair and perform preventive maintenance on specialized building equipment and systems. Maintenace Technician will need to be able to complete multiple tasks in the building and grounds daily. #IndeedCincy Responsibilities Performs routine maintenance and repairs to the facility and equipment, including but not limited to, painting, plumbing, electrical wiring and carpentry, observing all safety standard and policies. Performs troubleshooting and diagnoses problems. Performs preventative maintenance duties including but not limited to filter changes, lubrication of motors, etc. Meets and coordinates with contracted vendors. As needed performs housekeeping duties in common areas, hallways, stairwells, and grounds in times of need. Snow removal and landscaping as needed. Maintains our work order system, Hot SoS, fully documents all work as instructed. Qualifications Must be able to read, write, speak, and understand English. Must be able to get along with co-workers and develop teamwork. Must present a well-groomed appearance. Must successfully pass background check. Must successfully pass drug screening. Must be twenty-one (21) years of age. Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. High school diploma or equivalency certificate is required.

Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. Responsibilities Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play Responsible for knowing all policies & procedures of the specific table game he/she is supervising. Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. Works diligently to support the Hard Rock culture and team philosophy throughout the property. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same. Promotes positive public relations and creates an enjoyable atmosphere for all customers. Amicably resolves customer related problems in a fast paced environment. Ensures the protection of customer's rewards and credit lines. Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines. Complies with all regulatory requirements. Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Creates and ensures a fun-filled, entertaining and exciting environment. Perform other duties as assigned. Qualifications Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Work Environment: While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

#IndeedCincy As a Certified Trainer for Cocktail Servers at Hard Rock Casino, you will play a key role in delivering exceptional guest experiences by developing and mentoring our front-of-house beverage team. You will be responsible for training new and existing cocktail servers on service standards, product knowledge, responsible alcohol service, and Hard Rock's signature brand experience. With a strong focus on guest satisfaction, consistency, and compliance, you'll lead by example on the floor, ensuring team members uphold the highest levels of professionalism and hospitality. This position requires in-depth knowledge of beverage service, excellent communication skills, and a passion for fostering a culture of excellence and fun in a fast-paced casino environment. #IndeedCincy Responsibilities Deliver structured, engaging, and hands-on training for new cocktail servers, ensuring all operational and service standards are met. Provide ongoing coaching and retraining for existing team members to maintain service excellence and compliance with company policies. Support and monitor trainees on the floor, providing real-time feedback and ensuring readiness for independent performance. Assist in developing and updating training materials, checklists, and evaluations in collaboration with the Beverage and Human Resources department. Uphold and teach responsible alcohol service, and compliance in accordance with local laws and internal policies Serve as a brand ambassador, promoting Hard Rock values, image, and culture always. Lead by example through superior guest service, product knowledge, and professionalism. Track training progress and complete required documentation and reports accurately and on time. Collaborate with management to identify training gaps and support continuous improvement initiatives. Assist in maintaining a clean, safe, and welcoming environment for both guests and team members. Additional Details The Certified Trainer Role - is a leadership role within the Beverage Department, responsible for onboarding, coaching, and developing cocktail service staff to deliver legendary service in alignment with the Hard Rock brand standards. This position plays a vital role in ensuring that all cocktail servers are trained to deliver timely, knowledgeable, and engaging service that enhances the overall guest experience on the casino floor and throughout the property. As a Certified Trainer, you will act as a role model and mentor, leading by example with a high-energy, guest-first approach. You will facilitate comprehensive training programs covering service techniques, responsible alcohol service, product knowledge, point-of-sale systems, health and safety compliance, and casino-specific protocols. Your goal is to cultivate a confident, service-focused team that consistently exceeds guest expectations while promoting a positive and inclusive workplace culture. This role requires a deep understanding of Hard Rock's service philosophy, a passion for hospitality, and the ability to coach others in a high-volume, fast-paced environment. You will work closely with leadership to ensure all training materials are up to date, and all team members receive the necessary support to succeed in their roles.

The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, and keeping with all Hard Rock Cincinnati quality standards. This role is responsible for enhancing the food product that is presented to guests, making changes to respond to marketplace and guest needs and recommending changes in food product as a result of market research. #IndeedCincy Responsibilities Responsibilities: Creates an atmosphere that induces guests to make Hard Rock Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Hires, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives. Supervises all Hard Rock Cincinnati food outlets, and kitchen personnel. Understands vision and department objectives, standards, guidelines, and budget to achieve effective supervision of department. Establishes and maintains training and development procedures to ensure superior guest service standards are achieved. Plans menus considering marketing conditions, popularity of various dishes, recent menus, and religious or other holidays. Checks methods of food preparation and cooking, sizes of portions, and garnishing of foods by tasting. Procures food supplies and kitchen equipment from approved suppliers as needed, and approve the quality of foods received. Responsible for storage of food items to ensure quality of food and compliance with health requirements. Actively involved with purchasing department to ensure high quality of food products. Consults with catering sales manager and clients to create, adapt, and tailor special menu. Responsible for tracking food cost variances and adjusting such prices to food items that will result in net profit. Required to meet budgetary guidelines for food cost, labor cost and miscellaneous costs. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. Qualifications Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations Must successfully pass background check. Must successfully pass drug screening. Must be twenty one (21) years of age. KNOWLEDGE OF: Pertinent federal, state, and local laws, codes, and regulations. All applicable health, sanitation, and licensing ordinances. Food products, standard recipes, and proper preparation. All kitchen operations. Computer programs and applications. ABILITY TO: Use all tools associated with the position including but not limited to knives, slicers, and choppers. Review and comprehend recipes and other necessary documentation. Inspect quality of all food items. Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Communicate clearly and concisely, both orally and in writing. Observe and direct actions of subordinates. Participate in the development and administration of goals, objectives, and procedures Establish and maintain effective working relationships with those contacted in the course of work. Be flexible to work varying shifts and time schedules as needed. This position spends time on the Sacramento floor, and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. This position is also subject to varying extreme heat and

Reporting to the Surveillance Supervisor, the Surveillance Officer protects assets and maintains integrity of the company using clandestine surveillance operations. Full time, Grave Shift from 9:00pm -5:00pm. May be required to work weekends and Holidays. Responsibilities Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. Assist in the coordination and resolution of emergency situations. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Performs all other related and compatible duties as assigned. Qualifications A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit). Analytical, observational, organizational, interpersonal and communication skills. Knowledge of computer applications. Casino Surveillance or related surveillance experience an asset Additional Details ADDITIONAL REQUIREMENTS: Must be able to work overtime and or change shifts on short notice Must be able to use a computer and operate efficiently Must be able to get along with co-workers and work in a team environment WORK ENVIRONMENT: The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

** Open Interviews** Wednesday, December 17th from 1:00pm until 4:00pm Located in the Green room on the Casino floor Under the direction of the Cage Shift Manager and Supervisor, the incumbent is responsible for controlling and accounting of transactions for the cage windows and general cashiering windows. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner. Responsibilities Responsible for the imprest bank issued. Perform guest and in house monetary transactions. Balance and issue imprest banks issued to F&B and Hotel team members. Enter patron transactions into the company computer system accurately. Prepare paperwork, balance sheets and documents in accordance with the NJ Gaming Regulations and within the guidelines of Internal Controls. Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner. Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices. Participate in the daily cage reconciliation process. Comply with Federal Title 31 laws. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Promote positive public/team member relations at all times. Maintain a clean, safe, hazard-free work environment within area of responsibility Performs all other duties as assigned. Qualifications High School diploma or equivalent and six (6) months of cash handling experience required. Cage operations experience preferred. Ability to add, subtract, multiply and divide by fractions, whole numbers and decimals. Additional Details Work Envronment: The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. DISCLAIMER: This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

Role Responsibilities: Maintain and repair buildings' HVAC systems, including replacing worn or defective parts, such as motors, switches, fuses, contacts, wiring, etc. Understand Building Automation Systems and have the ability to identity problems and present proactive solutions. Working knowledge of DDC controls Measures superheat temperatures and make superheat adjustments. Operate refrigerant recovery equipment, vacuum pumps, charging equipment and service gauges. Replaces burned out light bulbs, checks electrical circuits, repair dimmers, refrigeration controls and contacts. Ability to use volt, ohm meter and read electrical schematics. Ability to wire motors and motor controls. Fabricates office partitions, doors, cornices, counters, panel walls and ceilings. Performances all maintenance necessary to keep all locks and locking devices in functional and safe operating condition. Installs, connects and tests sanitary plumbing fixtures, fire sprinklers, hydraulics, refrigeration, various gases, steam and other pressure systems. Performs water-testing treatment for boilers and chillers. Perform preventative maintenance work orders according to the schedule and plan. Complete and submit paperwork in a timely manner, so that the CMMS can be properly updated, Taking ownership of inventory and ordering of spare parts and materials in a timely manner. Responsibilities 5 years of journey-level experience Must be able to read, write, speak and understand English. Must be able to get along with co-workers and develop team work. Must present a well-groomed appearance. High school diploma or equivalency certificate is required, five or more years of mechanical experience, including electrical, plumbing, carpentry required; or equivalent combination of training, education, and experience. Preferred Universal CFC certification as well as city/county/state license(s) and/or certification(s) as needed. Must possess a valid driver's license. EPA certification (for refrigerant handling) Qualifications WORK ENVIRONMENT: The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. DISCLAIMER: This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise. Additional Details MUST BE 21 years of age

Maintains the cleanliness and sanitation of the buffet area, including all tables. Restocks the dining area and side stations with tableware, flatware, utensils, condiments and linen. Always maintain adequate supplies in the side station when the venue is open. Responsibilities Complete opening and closing side duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Stock ice and paper supplies Monitor cleanliness of guest floor corridors and clears floor of all table and trays Retrieve tables/ trays from guest floor corridors always taking guest safety into account Breakdown all dirty trays & carts (organized by trash, china, glass and silverware) Maintain par stocks of food (condiments etc.), china, glassware and silverware in the BOH on daily basis Restock refrigerators & freezers in work area daily Complete weekly clean schedule of IRD equipment Maintain cleanliness of work areas throughout the shift. Practicing clean as you go Notify management of any maintenance repair issues Complete any additional reasonable requests by management Check with supervisor before leaving at end of shift Qualifications Minimum six (6) months of related experience preferred Able to work a varied work schedule to include nights, weekends, and holidays. Must have excellent communication skills. Additional Details WORK ENVIRONMENT: Duties and responsibilities are typically performed in a professional kitchen setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. DISCLAIMER: This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

Blackjack Dealer Academy Wednesday, December 17th from 2:00pm until 4:00pm We hope to see you there and start your journey with Hard Rock. Apply now!! #indeed Cincy Responsibilities Are you ready to bring energy, personality, and a winning attitude to the table? Hard Rock is on the lookout for enthusiastic, high-spirited individuals to join our legendary team as Table Games Dealers! No experience? No problem! We'll train you to deal a variety of exciting games in a fast-paced, fun-filled environment. Whether you're a natural entertainer or thrive in high-energy settings, this is your chance to shine and be part of the thrill at Hard Rock Casino Cincinnati! What We Offer: Paid dealer training A vibrant, team-oriented atmosphere Opportunities for growth within the Hard Rock brand The chance to create unforgettable guest experiences every day What We're Looking For: Outgoing personality and positive attitude Strong communication and customer service skills Passion for entertainment and hospitality Willingness to learn and grow What to Bring A copy of your resume for the hiring team A valid government issued photo ID (required for casino entry) Please dress in business or business casual attire Important Details: The Class starts --> January 12, 2026 Classes are held Monday - Friday 6:00pm until 10:00pm for 8 weeks. All candidates must be 21 years of age or older to participate. Upon successful completion of the class you will be offered a Dealer role for Hard Rock Casino Cincinnati. During the class you will submit an application for a gaming license. Hard Rock Cincinnati covers the cost of the license. Background checks and drug screenings will be conducted on-site if an offer is extended.

Under the direction of the Count Room Manager, the incumbent, either personally or through subordinates, is responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Soft Count Room and currency counting equipment. Reporting to the Casino Cage Manager, the Count Room Supervisor manages the day-to-day operation and personnel of the Count Room. Responsibilities Assures customer service standards are always exceeded and all count room personnel are committed to excellence in the performance of their assigned duties. Delegates daily job assignments to Count Room employees. Supervises the preparation of the Slot Cash Storage Box Report and the Master Game Report and supporting documentation. Orders and maintains inventory of operating supplies. Recommends training as necessary for Count Room representatives in both customer service and technical areas. Ensures key control procedures are adhered to at all times. Maintains compliance with the casino control commission regulations and company policies and procedures. Assures each count team and drop pick-up team is appropriately staffed and the drop is collected and counted in the most efficient manner or the cash box and drop box pick-up and count is conducted in the most efficient manner. Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Weighs, counts, wraps and records slot drop according to procedure. Sorts, counts and records contents of table game drop boxes according to procedure. Verifies quantity against records. Transfers coin from hard count room to coin storage room. Prepares bank deposits of coin. Wraps bank purchases of coin. Responsible for general upkeep of hard and soft count room. Repairs and maintains count room equipment. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications Knowledge, Skills & Abilities Proficiency in Microsoft Office products. Must be able to perform basic math calculations. Must possess excellent interpersonal skills, verbal and written communication skills and be a team player. Adding machine, computer terminal operation and currency counting machine skills required. Prior money handling and coin room experience preferred (bank, casino, sales, etc.). Must be able to read, write, speak and understand English. Basic mechanical repair ability preferred Education and Experience High school diploma or equivalent required. Three to five years Count Room experience preferred. A minimum of two years supervisory/management experience required. Required Certification/License Ability to obtain a Gaming Occupational License within the State of Ohio Additional Details Physical Demands and Work Environment Physical Requirements N/A Occasional Frequent Constant Standing X Walking X Sitting X Climbing X Crawling X Kneeling X Squatting X Bending X Reaching X Lifting: (indicate pounds) From ground level X To waist X Over chest X Over shoulders X Over head X Carrying (indicate pounds) X Pushing (indicate pounds) X Pulling (indicate pounds) X Working below waist X Working below mid-thigh X Working below knee X Eye/hand coordination X Near vision X Fair vision X Color recognition X Hearing X Manual dexterity X Bi-manual dexterity X Fine motor skills X Gross motor skills X Other X Environmental Factors Yes No Working outside X Working inside X Working alone X Working closely with others X Excessive cold/heat/humidity/dampness X Noise/vibrations X Smoke X Working above ground X Working below ground X Working with chemical/solvents/detergents X Working on uneven surfaces X Operating moving equipment or vehicles X Working around machinery or moving equipment X Climbing on scaffolds or ladders X Working under hazardous conditions X

Under the supervision of the Supervisor - EVS, The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition Responsibilities Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning. Sweep, dust mop, and wet mop hard surface floors. Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc. Stock, clean and sanitize restroom fixtures and surfaces. Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance. Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety. Assist in emergency clean-ups and provide coverage for absences. Attend and participate in meetings. Perform work regularly and predictably. Responsible for cleaning and sanitizing work and public spaces. Other duties as assigned. Qualifications These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience. Additional Details Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be at least twenty-one (21) years of age. Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Under the supervision of the Manager of Stewarding, the incumbent in this position is responsible for smooth and efficient cleaning operations in our back-of-house kitchens and top-quality guest service. #IndeedCincy Responsibilities Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares work schedules and assigns projects as necessary to ensure cleaning standards and guest service standards are met. Performs supervisory duties such as coaching, corrective counseling, motivation of staff, providing assistance in hiring, establishing training programs and conducting training as necessary and conducting team member evaluations. Conducts detailed public area inspections to ensure adherence to quality and production standards and to identify problems. Recommends adjustments to departmental procedures to more effectively service the guest. Resolves problem situations to ensure total guest satisfaction. Prepares daily reports and promotes effective communication both internally and with other departments. Conducts detailed property inspections to ensure adherence to departmental policies and to identify problems. Resolve guest problems/requests to ensure total customer satisfaction. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Perform other duties as assigned. Qualifications This knowledge and these abilities are typically acquired through a High School Diploma or equivalent and 2 to 3 years of housekeeping, custodial, or janitorial supervisory experience. An Associate's Degree preferred. Additional Details Be flexible to work varying shifts and time schedules as needed. Communicate effectively with all levels of employees and guests. Review and comprehend all necessary documentation. Ability to use a typewriter, 10-key, computer, etc. Ability to review reports and observe activities subordinates. Present ideas and information in a clear manner. Perform well under pressure.

This position is responsible for serving both food and beverage to guests in our new fine-dining restaurant, ensuring a positive guest experience. Responsibilities Essential duties include, but are not limited to: Serves food and beverage to guests throughout the restaurant. Greets guest in restaurant in a positive manner. Promotes positive guest/employee relations. Other assignments as directed. Qualifications Past food serving experience is required, fine-dining experience preferred. Open availability is preferred. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Additional Details Work Environment: Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

#IndeedCincy 🎸JOIN US! Green Room - Casino Floor (next to the Brick'D Pizza) Time: 1:00PM - 4:00PM Are you ready to bring your energy, passion, and personality to a team that thrives on excitement and exceptional service? Hard Rock Casino Cincinnati is growing - and we're looking for enthusiastic, service-driven individuals to join our dynamic team! We're hiring for On-call, Part-time, and Full-time roles across multiple departments. Whether you're looking to start your career or take it to the next level, this is your chance to Get In And Get Movin'! 🎯Available Positions: Beverage Servers Table Games Academy Security Officers Cashiers Food Runners Bussers Cooks Janitorial/EVS Stewarding Cage Team Members 💼What to Expect: Competitive benefits Fast-paced, fun work environment Team-oriented culture focused on delivering legendary guest service Opportunities for growth and internal advancement Flexible scheduling (primarily nights and weekends) ✅Be Prepared: Bring your resume Dress for success (business casual attire highly recommended) 🌟Ready to rock your next career move? Apply today and take the first step toward joining an exciting and rewarding team at Hard Rock Casino Cincinnati! #IndeedCincy Additional Details .

The Specialty Cook is responsible for the supervision and management of the kitchen. They assume responsibility for operations in the absence of the Room Chef. They assist in ensuring adherence and integrity of SOP standards and operating within budgetary guidelines. They are to be organized, precise, and able to follow direction with flexibility based on production demands. #IndeedCincy Responsibilities Supervising Food Production Ordering and Inventory, Expense Management Staff Management, scheduling, coaching and providing corrective feedback Servicing the guest Qualifications Knowledge of Microsoft Word and Excel Knowledge of Stratton Warren/AS400 Must be able to read and write English Ability to lift 50 lbs. Ability to push or pull 150 lbs. Ability to stand for long periods, bend, lift, and reach through shift. Ability to read and follow directions from set recipes. Ability to mix formulas accurately to ensure consistency. Posses a team player attitude and be flexible. Understand and have thorough knowledge of sanitation procedures. Ability to read and write English. Assumes responsibility of room in Chef's absence. Must have ability to establish relationship and work with front of house manager to ensure consistency and accuracy in service cycles. Ensure quality food product and production through adherence to established SOP standards and guidelines. Teach and develop staff in a professional and effective manner. Assist in the maintanence of food costs, labor costs, and all other expenses within budgetary guidelines. Enforce all company performance standards fairly and consistently with staff; including self adherence for example and integrity purposes. Assist in cooking, createing, and establishing new, innovative, and imaginative recipes. Ability to react and think quickly under stressful circumstances. Participates in ordering, labor control, and other administrative duties as assigned. Ability to identify and administer disciplinary action as needed. Ensures cleanliness and maintenance of kitchen, storage, and surrounding areas. Ability to withstand high temperatures for a long duration of time. Ability to interact with co-workers, subordinates, and guests effectively. Additional Details 5 Years Culinary Experience 2 Years managing 10 or more employees 2 Years' experience ordering and scheduling

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for providing superior beverage service to Hard Rock Casino Cincinnati guests and cocktail servers while providing excellent guest relations. #IndeedCincy Responsibilities Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Provides superior customer service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests and coworkers. Maintains company funds and equipment in an orderly manner. Pours drinks according to established recipes; maintains a clean and safe work environment. Ensures compliance with underage serving policies. Demonstrates specific product offerings and ordering procedures. Performs tableside cooking, salad entrées, desserts and presents, opens, and pours wines. Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. Monitors proper par levels of all supplies at assigned bars. Communicates any problems or situations detrimental to Hard Rock Casino Cincinnati to immediate supervisor. Responsible for the security and accuracy of assigned bank and is accountable for all overages and shortages. Opens/closes bar according to established procedures. Anticipates, identifies, and provides for guest needs. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned Provides work direction for bar attendants assigned to bar. Other duties as assigned. Qualifications This knowledge and these abilities are typically acquired through the completion of an accredited bartending course, or two years' outside experience in high volume cocktail service preferably in a hotel/casino environment. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations Must successfully pass background check. Must successfully pass drug screening. Must be twenty one (21) years of age. KNOWLEDGE OF: How to mix a wide variety of drinks. Excellent customer service skills. The operation of all bar equipment. Machines and equipment used, but not limited to, include cash register, EDI liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee making machines. Pertinent federal, state, and local laws, codes, and regulations. Additional Details ABILITY TO: Communicate effectively with customers and all levels of employees. Observe and direct actions of bar attendants and to inspect and maintain areas for which responsible. Distinguish between different denominations of currency and make change. Review and comprehend drink recipes and other necessary documentation. Pour cocktails and use all equipment associated with the position, including, but not limited to, cash register and bar equipment. Effectively and efficiently move around bar area. Retrieve supplies and maintain a clean working area. Open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Be flexible to work varying shifts and time schedules as needed. Operate in a working environment that is subject to varying levels of noise and crowds, the severity of which depends upon customer volume. Direct cocktail servers. Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. #IndeedCincy Responsibilities ESSENTIAL FUNCTIONS: Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef. Recognizes a variety of sauces and properly places them on all entrees featured on daily menus. Keeps work station neat and clean. Assists coworkers to ensure efficient operation of the kitchen. On occasion may perform duties for special events/ parties. Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. Ensures the proper storing of any foods, including those from a previous function. Ensures that items are fully stocked and equipment is in good working condition. Ensures the proper closing down of work stations. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associates degree from a culinary institution or an equivalent with some industry experience is preferred. Additional Details ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be twenty one (21) years of age or older. KNOWLEDGE OF: Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. Basic food preparation knowledge and line work experience. ABILITY TO: Be flexible to work varying shifts and time schedules as needed. Communicate effectively with all levels of employees and guests. Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.

Responsibilities include, but are not limited to performing the functions of a Dealer on an assigned shift. Responsible for dealing an assigned game in accordance with established policy and procedures. Conducts the assigned game with respect to Seminole Gaming's Compliance and Regulations and procedures. Responsible for customer satisfaction and enjoyment on a particular assigned table game. Responsibilities ESSENTIAL JOB FUNCTIONS: May include but are not limited to: Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures. As called upon, explains aspects of various games to gaming patrons. Processes all cash and maintains proper handling and accounting for assigned property items. Maintains familiarity with other gaming and entertainment/service activities for the guests, in order to provide information and correct answers to questions. Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department. Qualifications QUALIFICATIONS: Prefered two (2) years experience as a Table Games dealer required Must be proficient in Blackjack, and at least one of the following games: Craps, Roulette, Pai Gow/Baccarat. Must be able to successfully pass an audition displaying adequate table games skills for Blackjack and/or Craps, Roulette, Pai Gow/Baccarat and all carnival games or be willing to learn all carnival games within the first 90 days of employment. Must be able to deal two primary games with a high level of proficiency and must possess excellent customer service and talent relation skills. Must possess a certificate of completion from an accredited Gaming School or equivalent. Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures. Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. Must be able to lift up to 50 pound. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.