Hard Rock Hotels jobs in Atlantic City, NJ - 45 jobs

Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $18.00 hr Responsibilities Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests. Communicate with Customer Care for future reservations via telephone calls. Assist with booking guest reservations that are walk-ins. Respond to guest requests and communicate with other departments as it relates to those requests. Provide alternative options to guests if their requests cannot be satisfied. Offering bell assistance to each guest upon departure. Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands. Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests. Other duties as assigned. #indeed AC Qualifications High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. Ability to work flexible schedules, including nights, weekends, and holidays as required. Must possess strong mathematical skills specific to position responsibilities. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Job Description Under the direction of the Executive Sous Chef, incumbent is responsible for supervising the staff and daily operations of the kitchen. Ensures a fresh, positive, and exciting environment where safety, flawless delivery and execution of product excellence and service are paramount. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Salary Range $62,000-$82,000. Responsibilities Accountable for overseeing a section of the kitchen to ensure that the overall operation runs smoothly and effectively. Place & check food requisitions in accordance with menus. Handle and follow up all incidents immediately, and report accurately Train staff at lower levels and coach and direct employees to perform Kitchen Operations. Use correct techniques, procedures and recipes for preparing and cooking food. Apply culinary skills to prepare meals, with flavor, ingredients, temperature, presentation and quality consistent with standards and guest expectations Maintaining food cost to parameter given by the company. Check food cost on a daily basis and ensure continual awareness of monthly food cost. Develop and maintain high standards of hygiene within kitchens. Keeping outlet ahead of HACCP standards Ensure service is fast, fun, friendly, fresh, and focused. Ensuring that all HACCP folders, forms, records and procedures are adhered to and updated at all times Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service. Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate. Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. Comply with all internal policies and procedures. Performs other duties as assigned. Must have elevated culinary background - preferably working in an upscale or trendy restaurant or food & beverage venue Responsible for training and supervision of culinary team members Coordinates activities at different culinary areas Evaluates those team members directly supervised in accordance with personnel guidelines Responsible for product ordering and quality assurance Ensures that all required documentation of personnel activities is completed in a timely and complete manner and submitted to proper members of management and HR Promotes positive public/employee relations at all times Demonstrates training, coaching, and mentoring abilities in all employee interactions Communicates with all culinary staff or food & beverage staff on daily needs, requirements and Qualifications Culinary Arts degree preferred with a minimum of 5 years of culinary experience in a restaurant environment. Minimum of 3 years of culinary management experience in a restaurant environment required. Commitment to occupational and food safety Proficient knowledge of software programs such as Outlook, Excel and Word Must be able to present and project a professional appearance Must possess excellent organizational, communication and multi-tasking skills Must be able to communicate effectively with guests in English, specific to position duties and responsibilities Must be able to effectively coach and counsel employees

Under the direction of the Entertainment Operations Manager, the incumbent is responsible for greeting all guests for any events. BENEFITS INCLUDE: 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs $16.00 an hour Responsibilities Continually exceed guest expectations for service and satisfaction in all areas of the event experience Have a thorough knowledge of all seat locations, concessions, restrooms, Merchandising, and all other pertinent areas within HRL Greet guests and scan tickets and / or escorts guests to their proper assigned seats Acknowledges all guest related issues and reports to Supervisor Maintains a clean, safe, & healthy work environment while enforcing all of HRL policies and procedures Perform other duties as assigned. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values. Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Employee must stand during entire shift Occasionally must walk on stairs #indeed AC Qualifications High school diploma or GED preferred along with 1 year of customer service experience.

Job Description Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $20.00 an hour Responsibilities Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. Assist in the coordination and resolution of emergency situations. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Performs all other related and compatible duties as assigned. Qualifications A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit). Analytical, observational, organizational, interpersonal and communication skills. Knowledge of computer applications. Casino Surveillance or related surveillance experience an asset #indeed AC

Job Description The Banquet Manager is primarily responsible for the operation of the banquet Office and supervisory staff. It will also include the scheduling and supervision of the banquet staff, servers and bartenders, and coordinates all food and beverage services within the banquet department. You will help train the banquet team and oversee the implementation of hotel standards for banquet set ups, maintenance of banquet spaces, and directing overall operations to maintain and improve the food and beverage functions of banquet events. Responsibilities Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. Responsible for scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions. Team Members on upcoming functions, ensure that all paperwork for servers is completed including station sheets, floor plans and specific instructional details to be followed through. Assist in maintaining proper inventory of tools and products (i.e., beverages, linen, notepads etc.) Work with the Catering/Sales team, AV Dept, Kitchen staff and Chef's to ensure all banquet operations have all required set up and all events run smoothly. Supervise banquet supervisor and service team and hold them accountable. Document one-on-one meetings, coaching and training sessions with team members and send documentation to HR in a timely manner. Ensure daily recap is completed at the end of every shift. Ensure banquet charges and covers are correctly entered into the Point-of-Sale system and Delphi. Maintain banquet inventory. Complete all brand required training. Complete sexual harassment and abusing conduct training as assigned. Continuously maintain visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected. Order supplies, linens, uniforms, and outside purchases. Advises staff of, and adheres to, established hotel policies, food and beverage policies, labor regulations and liquor laws. Maintains a clean, safe, hazard-free work environment within area of responsibility. Qualifications Ability to deliver a service level of service which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Ability to communicate effectively and properly in both written and spoken words. Proven ability to direct, motivate and develop staff. Ability to lead and mentor team to meet objectives. Adaptable to changing plans to achieve organizational goals. High school diploma or GED required. Experience in a restaurant or banquet setting. 5+ years of Food & Beverage experience preferred. Cash handling knowledge required. #indeed AC

Under the direction of the Lead Entertainment Tech/Entertainment Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments, and tools necessary for the preparation of professional shows and performances. Assist in day-to-day operations of department to ensure it functions properly. BENEFITS INCLUDE: Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $41.00 an hour Responsibilities Ability to work with others. Be able to take direction. Able to work day, nights, weekends and holidays Perform other duties as assigned. Qualifications High School Diploma or trade school certificate minimum of 3 years of event/concert production experience performing similar duties required or a combination of education and experience. Must have reasonable knowledge of all equipment, hardware, and software for the discipline. Must be able to take direction and execute tasks in a professional manner. Must be familiar with company policies and procedures. Must be familiar with industry best practices and standards. #indeed AC

Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games and dealing games in assigned areas according to regulatory and company guidelines. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $8.01 as a dealer & $28.75 as Dual Rate floor Responsibilities SUPERVISOR: Engages guests during their play and develops relationships to create customer loyalty and repeat visits. Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. Manages staffing levels according to volume of business. Enforces all games procedures and policies. Prepares necessary shift and other reports. Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations. Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business ethics guidelines. Discretionary ability to extend complimentary services in accordance with the approved comp matrix. Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information. Monitors player ratings. Takes chip inventory of all tables in assigned area. Stocks pit and ensures equipment is in good working order. Monitors the volume of play and makes adjustments accordingly. Responsible for fills and credits required during the operation of supervised games. Oversees table game dealers and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees. May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints. Evaluates dealers for efficiency and customer service. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same. Able to work with others while maintaining a positive and professional demeanor. Performs all other duties as assigned. DEALER: Performs the act of mechanically dealing a game in a proficient manner, to live and/or virtual patrons, according to current Company policies and procedures, applicable gaming regulations and meeting required rounds per hour by game type. Responsible for handling guest transactions and notifying Table Games Supervisor of any irregularities while advising a Table Games Supervisor or Pit Manager of any disputes or arguments that may arise during the game among players/dealer. Exchanges currency for gaming chips and pays or collect bets according to house rules in an accurate manner. Deal accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard. Able to handle mid-level math problems. Able to handle large amounts of cash and chips with ease. Able to maintain composure when high pressure situations occur with guests. Follow department and Company policies and standard operating procedures. (SOPs) including those relating to Hard Rock AC's business d all regulatory requirements. Deliver guest service that promotes satisfaction and results in increased time at the table and return play. Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance, as well as morale. Support the Hard Rock culture and team philosophy within the department and throughout the property. Amicably resolve guest concerns whenever possible and report complaints/problems that are outside your ability/authority to resolve. Supports and maintains guest service standards at all times while promoting outstanding guest relations. Assists with the cleanliness of the casino property front and back of House. Performs other duties as assigned. Qualifications Must be 21 years of age or older. High School diploma or equivalent. Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement. Three years table games experience required. Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold'em, Let it Ride). Knowledge of table games math, procedures, game protection, regulations and training requirements. #indeed AC

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit ***************** Responsibilities This individual will be responsible for the procurement of consumable products for the cafe coupled with the responsibility of accurate ordering and inventory control. He/she will partner with the cafe management team to ensure that there are proper policies/procedures in place to minimize financial risk to the business. Execution of timely delivery, cost effectiveness, and quality procurement standards Ordering of consumable and non-consumable products. Management of CBORD inventory system. Ensure that the COS is in line with company goals. Partnership with the corporate R&D department to ensure contract adherence and understand individual cafe needs. Proper stocking of deliveries to ensure they are placed in proper rotation. Build relationships with vendors. Ensure proper thawing procedures are in place and thawed product levels are maintained. Maintain all walk-in, freezer and storage facilities by ensuring they remain clean, neat and organized at all times. Execute prep recipes to company standards, ensure proper packaging, storage and product rotation. Conduct thorough, quality line checks to ensure product quality, availability and storage meets company standards. Coordinate food, beverage and supply purchases between operations departments. Present a professional image to employees, guests, clients, owners and investors. Operate ethically to protect the image of Hard Rock. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS High School diploma or GED equivalent. Working knowledge of CBORD. A minimum of 5 years of consumable product procurement experience. Strong Microsoft office skills (Word, Outlook, Excel). The ability to work in a fast paced envrionment. SKILLS Highly self-motivated with the desire to improve the quality and cost of consumable products. He/she must also exhibit the assertiveness necessary to negotiate with vendors to ensure quality and cost of procured food items. The independence to complete tasks timely without intervention from other department members. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy envrionment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops , Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power's North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes' Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit **************** or shop.hardrock.com. Responsibilities Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests. Clearing dirty tables. Resetting tables. Sweeping the floor. Emptying trash cans. Stocking ice/products. Maintaining a clean and organized back dock area. Pre-bussing tables. Having a sense of urgency. Assisting and communicating with hosts, servers and other bussers. In some Cafes: removing ketchups; refilling guests' drinks and setting up bar pre- mixes. This reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, CERTIFICATIONS High School diploma or GED equivalent. SKILLS Remaining calm in a hectic, fast-paced atmosphere. Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS Maintaining a well-groomed appearance (“having a plan”). Following all uniform guidelines. Practicing all general safety & sanitation standards. Recycling products, where possible. Maintaining HRC's 5 core Values and Mission Statement. This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $28.75 an hour Responsibilities Maintains game security and protects company assets at all times. Engages guests during their play and develops relationships to create customer loyalty and repeat visits. Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. Manages staffing levels according to volume of business. Enforces all games procedures and policies. Prepares necessary shift and other reports. Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations. Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business guidelines. Discretionary ability to extend complimentary services in accordance with the approved comp matrix. Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information. Monitors player ratings. Takes chip inventory of all tables in assigned area. Stocks pit and ensures equipment is in good working order. Monitors the volume of play and makes adjustments accordingly. Responsible for fills and credits required during the operation of supervised games. Oversees Table Games Dual Rate Supervisors and/or Dealers and carries out supervisory responsibilities; in accordance with the organization's policies and applicable laws. Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees. May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints. Evaluates dual rate supervisors and dealers for efficiency and customer service. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same. Able to work with others while maintaining a positive and professional demeanor. Performs all other duties as assigned. Qualifications Must be 21 years of age or older Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement. High School diploma or equivalent. Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold'em, Let it Ride). Knowledge of table games math, procedures, game protection, regulations and training requirements.

Job Description Under the direction of the Sous Chef, the incumbent maintains standards established in the preparation and presentation of food including tasting, presentation, and sanitation. BENEFITS INCLUDE Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $24.00 an hour Responsibilities Assists the Sous Chef and Cook in quality and portion control of product. Must be flexible and able to work all kitchen areas. Promotes positive customer relations; handles guest complaints. Assist other line employees with daily responsibilities. Prepare production in accordance with established standards set by Restaurant Chef. Sees to the proper labeling, rotation, storage temperature and environment required. Strive to eliminate over-production and over-purchasing. Maintain quality inventory control of your production. Ensure that production and storage areas are maintained in accordance with city and state health department codes. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area responsibility. Qualifications Minimum of Two (2) to Three (3) years of experience working in a high-volume kitchen While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk, or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. #indeed AC

Job Description The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license. Benefits Include: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $10.00 an hour Responsibilities Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products while educating and training guests in these areas. Actively promote home care programs, meeting minimum retail sales goals. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Perform prep work and properly clean and restock work area as required. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management Qualifications Must hold and maintain a current state license Minimum of 2 years' experience, preferably in a luxury resort spa environment Guest service training a plus #indeed AC

Job Description Under the direction of the Front Office Manager, plans and directs the Front Desk and Guest Service operations to ensure a positive guest experience. BENEFITS INCLUDE: Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay range $47,000-$62,000 Responsibilities Oversees daily work assignments of Front Desk staff. Performs detailed guest room inspections to identify repair/improvement needs. Investigates and resolves guest situations such as reservation errors or lost personal belongings. Responsible for quality, consistency, and presentation of all products delivered to guests. Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Promotes positive guest/employee relations. Perform other duties as assigned. Qualifications High School Diploma or equivalent and at least three (3) years of front desk experience required, or an equivalent combination of education and experience. Bachelor's degree in Hospitality Management is preferred. Must have proficient knowledge of MS Office software programs such as Excel, Word and Outlook. #indeed AC

Job Description Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with the Hard Rock Hotel & Casino standards. BENEFITS INCLUDE Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $12.00 an hour Responsibilities Sets up banquet meal functions as prescribed by the Banquet Function sheet. Provides prompt and professional service during banquet meal functions. Performs tableside or buffet food preparation and service as required. Ensures that banquet workstation is clean and stocked with all items needed for the banquet function. Maintains a clean and orderly workstation at all times. Informs supervisor of any problems and/or guest complaints. Assists other banquet associates when needed. Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables, and buffet tables during and after the function and other related duties required for proper table service traditionally handled by banquet service staff. Completes all banquet server-side work. Greets guests as needed and continually monitors guests to ensure that their needs are met. Must wear appropriate uniform and maintain personal cleanliness. If appropriate, serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws. Performs other duties as assigned by management. Qualifications High school diploma or equivalent with a minimum of two (2) years of experience preferred. Must hold or be able to obtain a Casino Employee Registration through NJ DGE/CCC

Job Description Under the direction of the Sous Chef, the incumbent maintains standards established in the preparation and presentation of food including tasting, presentation, and sanitation. Responsibilities · Assists the Sous Chef and Cook in quality and portion control of product. · Must be flexible and able to work all kitchen areas. · Promotes positive customer relations; handles guest complaints. · Assist other line employees with daily responsibilities. · Prepare production in accordance with established standards set by Restaurant Chef. · Sees to the proper labeling, rotation, storage temperature and environment required. · Strive to eliminate over-production and over-purchasing. · Maintain quality inventory control of your production. · Ensure that production and storage areas are maintained in accordance with city and state health department codes. · Promotes positive public/employee relations at all times. · Maintains a clean, safe, hazard-free work environment within area responsibility. Qualifications Minimum of Two (2) to Three (3) years of experience working in a high volume kitchen #indeed AC

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $20.00 an hour Responsibilities Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. Assist in the coordination and resolution of emergency situations. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Performs all other related and compatible duties as assigned. Qualifications A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit). Analytical, observational, organizational, interpersonal and communication skills. Knowledge of computer applications. Casino Surveillance or related surveillance experience an asset #indeed AC

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops , Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power's North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes' Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit **************** or shop.hardrock.com. Responsibilities The FOH Supervisor is responsible for assisting the bartenders, servers, hosts and bussers with the day-to-day operations of the Cafe, ensuring guest satisfaction, while contributing to the sales growth and ensuring all standards and legal obligations are followed. The FOH Supervisor also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service Greets employees as they begin their shift to promote a positive work environment. Continuously provides employees with verbal recognition, direction, and support. Motivate employees daily by having a positive attitude and having an open line of communication. Communicates with employees to keep them informed or restaurant, regional, and corporate procedures. Communicates with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen. Trains and empowers employees to exercise good judgment to make decisions regarding guest service satisfaction by adhering to company training standards Monitors/coaches employees on performance, compliance with procedures and workload Ensure employees follow safety, sanitation and security procedures. Listens to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance. Creates and modifies the weekly work schedule to accommodate employees, volume or other emerging trends. Present a professional image to employees, guests, clients, owners and investors. Operate ethically to protect the image of Hard Rock. Utilize programs designed to help Save the Planet. Possess a self-motivated approach to their own personal and professional This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 2+ years in a Supervisory role with high volume exposure in a casual- themed, full- service restaurant. Strong knowledge of food handling Bartending experience preferred Influencing the training and development is a necessary strength, so a background in training is a plus. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. Leading by example and running shifts tied into our core mottos and values. Help insure that food and beverage specifications, quality and recipe inherence is up to HR standards. Help maintain proper managing coverage in all aspects of FOH operations. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $18.00 hr Responsibilities Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests. Communicate with Customer Care for future reservations via telephone calls. Assist with booking guest reservations that are walk-ins. Respond to guest requests and communicate with other departments as it relates to those requests. Provide alternative options to guests if their requests cannot be satisfied. Offering bell assistance to each guest upon departure. Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands. Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests. Other duties as assigned. #indeed AC Qualifications High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. Ability to work flexible schedules, including nights, weekends, and holidays as required. Must possess strong mathematical skills specific to position responsibilities. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Job Description It is the responsibility of the Banquets Houseperson to set-up, break down and maintain the overall cleanliness of the banquet, showroom, and convention space. BENEFITS INCLUDE Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $22.50 Responsibilities Sets up and strikes banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, and linen. Sets up and strikes showrooms including trash and chairs. Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to trash, linen removal, rug cleanliness (vacuum, pan & broom, spot treatment) and chair cleaning. Coordinates proper storage of equipment and props used in the operation of the facility. Reports to supervisory personnel all items that need repair or replacement. Resolves guest requests within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Performs other job-related duties as assigned. Qualifications High school diploma or equivalent. Six (6) months previous hotel operations experience preferred. Ability to lift and carry up to fifty (50) pounds at a time. Ability to push and pull heavy items and equipment. Self-motivated with attention to detail. Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting. Ability to multi-task several activities and duties simultaneously. Ability to function and act independently. Ability to work well with people, in a team environment, and to communicate effectively both written & oral. Ability to function in a fast-paced environment, under short time constraints, and within established deadlines. Ability to work a flexible schedule including extended hours, weekends, and holidays. #indeed AC