Hard Rock Hotel & Casino Sioux City jobs - 39 jobs
TECH - PRODUCTION
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Entertainment Manager the incumbent is responsible for show day requirements and fulfilling Artist rider requests. Acts as a runner and assists in day to day operations of department to ensure it functions properly.
BENEFITS INCLUDE
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay Rate of $25.00 an hour
Responsibilities
Shopping for Artist personal and production needs, otherwise referred to as “running”
Ability to keep receipts and account for any money given by artist tour management
Remain at the venue from the load in time until Artist tour management is done and receipts are reconciled.
Qualifications
One (1) year of experience in Entertainment industry
Valid and clean NJ Drivers license
Extensive knowledge of local area
College Degree preferred
Ability to maintain confidentiality
Ability to work quickly and independently
$25 hourly 1d ago
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FLOOR SUPV - TABLE GAMES
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games.
BENEFITS INCLUDE:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $28.75 an hour
Responsibilities
Maintains game security and protects company assets at all times.
Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction.
Manages staffing levels according to volume of business.
Enforces all games procedures and policies.
Prepares necessary shift and other reports.
Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations.
Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business guidelines.
Discretionary ability to extend complimentary services in accordance with the approved comp matrix.
Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information.
Monitors player ratings.
Takes chip inventory of all tables in assigned area.
Stocks pit and ensures equipment is in good working order.
Monitors the volume of play and makes adjustments accordingly.
Responsible for fills and credits required during the operation of supervised games.
Oversees Table Games Dual Rate Supervisors and/or Dealers and carries out supervisory responsibilities; in accordance with the organization's policies and applicable laws.
Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees.
May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints.
Evaluates dual rate supervisors and dealers for efficiency and customer service.
Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same.
Able to work with others while maintaining a positive and professional demeanor.
Performs all other duties as assigned.
Qualifications
Must be 21 years of age or older
Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.
High School diploma or equivalent.
Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred.
Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold'em, Let it Ride).
Knowledge of table games math, procedures, game protection, regulations and training requirements.
$28.8 hourly 15d ago
Customer Care Representative - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Customer Care Coordinator at Borgata, you will create an inviting atmosphere for our guests through your friendly voice and attentive service. By connecting with them and understanding their unique stories and needs, you'll take ownership of their experience, crafting memorable moments that they will cherish long after their visit.
THE DAY-TO-DAY:
* Assist guests with booking Hotel (Casino, Transient, and Convention) room reservations, restaurant reservations, entertainment and special event reservations; offer information about the resorts, their amenities and the surrounding area
* Assist Player Development staffs (Slot and Table Casino Hosts) in completing all reservations and various complimentary considerations
* Answer inbound telephone calls in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex hotel, dining, event and entertainment reservations for VIP customers
* Ensure that customer requests for reservations and other services are met and confirmed within the guidelines established by management
* Sense and exploit up-sell opportunities where appropriate, always attempt to cross-sell in cases when a specific request cannot be met
THE IDEAL CANDIDATE:
* High School Diploma or GED required
* 1+ Years of prior relevant experience required
* Required to work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
* Remote opportunities after 90 days of employment
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$17.50
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$17.5 hourly 19d ago
Count Room Attendant - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Are you ready to take on a key role in the heart of our casino operations? As a Count Room Attendant, you will be instrumental in collecting and processing large volumes of currency from Table Games, Slot Machines, Poker Tables, and Kiosk machines, all while ensuring accuracy and efficiency. Your meticulous attention to detail and commitment to regulatory compliance will be essential in maintaining the integrity of our operations, making you a vital part of our dynamic team!
THE DAY-TO-DAY:
* Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as instructed and appropriate
* Effectively perform the functions of counting, sorting, strapping, racking, transporting, and recording of all funds in the count operation
* Maintain proficiency in operation of all programs and equipment used in the drop and count process
* Ensure maintenance of a clean and organized count room
* Ensure adequate cleaning and maintenance of all drop and count equipment
* Produce and maintain accurate count team data
THE IDEAL CANDIDATE:
* Work varied shifts, to include weekends and holidays
* 1+ Years of Prior Relevant Cash handling experience Preferred
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$18.00
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$18 hourly 11d ago
Special Events Coordinator - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Special Events Coordinator, you will play a key role in bringing memorable experiences to life-supporting the planning, coordination, and seamless execution of exciting events and promotional campaigns that captivate and engage our audience.
THE DAY-TO-DAY:
* Support the overall planning, coordination, and execution of all events and promotions; coordinate assistance from other departments, such as PBX, Engineering, Sign Shop, etc., as necessary
* Compose event and promotion-related communications, including guest letters, property wide memos, event fact sheets and all property event and promotion collateral
* Research, develop and manage relationships with vendors/entertainment to ensure all prerequisites are met during the events and promotions
* Create rules for all events and promotions; seek approval from Compliance, Legal and Marketing teams as appropriate
* Recommend gifts for events/promotions and schedules, prepare gift presentations
* Process payments for vendors and event/promotion collateral, including creating check requisitions and purchase requisitions for approval and ensure payment is received
* Attend events and promotions to ensure all details are attended to and serve as the point of contact for any potential issues
THE IDEAL CANDIDATE:
* High School Diploma or GED
* 1+ Years of Prior Relevant Experience in Special Events or a related field
* Work varied shifts, to include weekends and holidays
* Proficiency in Microsoft Office, casino systems and other relevant software
* Able to effectively communicate in English, in both written and verbal forms
* Ability to multi-task and work well in a fast paced, team-oriented environment
THE PERKS & BENEFITS:
* Free meals in our employee dining room
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free parking on shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$21.50
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$21.5 hourly 31d ago
Loyalty Card Manager - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Players Club Manager at Borgata, you will oversee and coordinate the development, execution, and sustainability of program improvement initiatives that align with the property's overall guest experience strategy. In this role, you will proactively identify needs and issues, develop actionable recommendations, and manage the implementation of solutions alongside property operating teams to enhance program delivery and elevate the guest experience. All responsibilities will be executed in accordance with departmental and property policies and procedures.
THE DAY-TO-DAY:
* Strategize with management to meet all department, property and corporate goals and financial initiatives through the analysis of KPIs
* Analyze data and make necessary adjustments to current strategy to improve guest experience through research, development, evaluation, and implementation of new programs, services, products, and technology to maintain competitive position in the market
* Develops and implements programs to increase and improve employee engagement and guest service and aligns with all property and company goals
* Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company's commitment to engagement, purpose, and respect
* Regularly reviews and updates departmental policies and procedures to ensure practices are relevant and up to date
THE IDEAL CANDIDATE:
* Bachelor's degree in hospitality, management, or related field or equivalent experience Required
* 2+ Years of Manager or supervisor role in Slot Operations or a gaming environment Required
* Ability to work varied shifts, including weekends and holidays required
THE PERKS & BENEFITS:
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free parking on and off shift
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
* Wellness incentive programs to help you stay healthy physically and mentally
* Bonus eligible
VIEW JOB DESCRIPTION:
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Pay Range:
The pay range for this role is:
$61,700.00 - $82,300.00
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$61.7k-82.3k yearly 45d ago
Rep Events & Promotions - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Events & Promotions Representative at Borgata, you will play a key role in supporting all facets of Special Events and Promotions. Your responsibilities will be carried out in alignment with departmental policies and procedures, ensuring a seamless experience for our guests and memorable event execution.
THE DAY-TO-DAY:
* Demonstrate customer service in line with SHOW standards.
* Perform assigned duties at all special events and promotions.
* Registers guests for events and issue complimentary items.
* Ensure that all items issued have been properly redeemed to players accounts.
* Responsible for gift card cashiering.
* Unload stock and prepare gifts for distribution.
* Comply with all NJ Regulatory requirements.
THE IDEAL CANDIDATE:
* High School Diploma or GED or equivalent experience required
* Required to work varied shifts, to include weekends and holidays
* 1+ Years of Prior Customer Service preferred
THE PERKS & BENEFITS:
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free parking on and off shift
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
* Wellness incentive programs to help you stay healthy physically and mentally
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$20.00
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$20 hourly 31d ago
Noodles of the World Busperson - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a BusPerson at Borgata, your primary responsibility will be to maintain the cleanliness and organization of the entire restaurant, including the dining room, storerooms, food pick-up area, and beverage station, in accordance with established cleanliness and stock standards. Your efforts will ensure a welcoming environment that enhances the overall dining experience for our guests.
THE DAY-TO-DAY:
* Work with servers to ensure proper guest service
* Polish flatware, set up tables with appropriate silverware, glassware, linen, condiments, and accessories, fold napkins properly and ensure ashtrays are clean and available on tables in designated smoking areas
* Clear, clean, and sanitize booth/chair cushions and tables completely, and reset with clean linens, ashtrays, votive candles, glassware, and any additional tabletop items needed
* Remove dirty dishes, debris, and linens from table and bring to the kitchen for proper washing and disposing of trash in designated receptacles
* Coordinate table availability and constantly communicates with Server, Hostess, and Management to ensure tables are turned efficiently
* Serve water, coffee, and soft drinks, refilling when needed
* Ensure that dining room floors are clean and free of debris
* Perform other job-related duties as requested
THE IDEAL CANDIDATE:
* Required to work varied shifts, to include weekends and holidays
* 1+ Years of Prior Relevant Experience as a Bus or Food Runner Preferred
THE PERKS & BENEFITS:
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free parking on and off shift
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
* Wellness incentive programs to help you stay healthy physically and mentally
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$13.00
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$13 hourly 5d ago
Locksmith - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Locksmith at Borgata, you will provide a range of locksmith services, including the repair, rebuilding, replacement, and installation of locks and mechanical parts throughout the property's interior and exterior. In addition to your technical expertise, you will deliver excellent guest service, ensuring a safe and secure environment for all guests and staff.
THE DAY-TO-DAY:
* Install, repair, rebuild, and service mechanical or electrical locking devices using hand tools and special equipment
* Determine proper method to be used in key cutting and duplication, and properly stamp codes on key with index
* Issue keys required for the interior and exterior of buildings, keys associated with equipment, cabinets/furniture and other key related items, maintain records of key assignments and locks for buildings, change lock combinations, maintain record of locks and combinations, and function on emergency response
* Set-up and maintain a master key system
* Utilize computer programs for keying and specification writing
* Maintain a variety of locks and locking devices; order key blanks, lock parts, lock sets, latches, and other material required to maintain a working inventory
* Inspect key and locking systems for buildings, change combinations on safes and vaults, and perform emergency keying and opening services on locks and safes
* Maintain compliance with current federal, state and local safety and security regulations, including adhering to federally listed lubricants such as graphite, oils, and grease
* Promote and maintain the highest level of customer service to all guests while staying alert to their needs
THE IDEAL CANDIDATE:
* High School Diploma, GED or equivalent Required
* 2+ Years of Prior Relevant Experience in repair, installation and maintenance of locking devices and possess appropriate legal requirements, such as license/certification/registration Required
* Required to work varied shifts, to include weekends and holiday
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$36.10
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$23k-34k yearly est. 5d ago
OPERATOR - SURVEILLANCE
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.
BENEFITS INCLUDE:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $20.00 an hour
Responsibilities
Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
Assist in the coordination and resolution of emergency situations.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Performs all other related and compatible duties as assigned.
Qualifications
A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).
Analytical, observational, organizational, interpersonal and communication skills.
Knowledge of computer applications.
Casino Surveillance or related surveillance experience an asset
#indeed AC
$20 hourly 1d ago
D/R DEALER/FLOOR SUPV
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games and dealing games in assigned areas according to regulatory and company guidelines.
BENEFITS INCLUDE:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $8.01 as a dealer & $28.75 as Dual Rate floor
Responsibilities
SUPERVISOR:
Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction.
Manages staffing levels according to volume of business.
Enforces all games procedures and policies.
Prepares necessary shift and other reports.
Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations.
Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business ethics guidelines.
Discretionary ability to extend complimentary services in accordance with the approved comp matrix.
Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information.
Monitors player ratings.
Takes chip inventory of all tables in assigned area.
Stocks pit and ensures equipment is in good working order.
Monitors the volume of play and makes adjustments accordingly.
Responsible for fills and credits required during the operation of supervised games.
Oversees table game dealers and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees.
May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints.
Evaluates dealers for efficiency and customer service.
Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same.
Able to work with others while maintaining a positive and professional demeanor.
Performs all other duties as assigned.
DEALER:
Performs the act of mechanically dealing a game in a proficient manner, to live and/or virtual patrons, according to current Company policies and procedures, applicable gaming regulations and meeting required rounds per hour by game type.
Responsible for handling guest transactions and notifying Table Games Supervisor of any irregularities while advising a Table Games Supervisor or Pit Manager of any disputes or arguments that may arise during the game among players/dealer.
Exchanges currency for gaming chips and pays or collect bets according to house rules in an accurate manner.
Deal accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard.
Able to handle mid-level math problems.
Able to handle large amounts of cash and chips with ease.
Able to maintain composure when high pressure situations occur with guests.
Follow department and Company policies and standard operating procedures. (SOPs) including those relating to Hard Rock AC's business d all regulatory requirements.
Deliver guest service that promotes satisfaction and results in increased time at the table and return play.
Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance, as well as morale.
Support the Hard Rock culture and team philosophy within the department and throughout the property.
Amicably resolve guest concerns whenever possible and report complaints/problems that are outside your ability/authority to resolve.
Supports and maintains guest service standards at all times while promoting outstanding guest relations.
Assists with the cleanliness of the casino property front and back of House.
Performs other duties as assigned.
Qualifications
Must be 21 years of age or older.
High School diploma or equivalent.
Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.
Three years table games experience required.
Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold'em, Let it Ride).
Knowledge of table games math, procedures, game protection, regulations and training requirements.
#indeed AC
$8-28.8 hourly 21d ago
Cashiering Supervisor - Borgata
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join us as a Cashiering Supervisor, where your leadership and welcoming presence will elevate every guest's experience! In this dynamic role, you will manage daily operations by counting cash, updating POS systems, and maintaining accurate Excel spreadsheets. You will take charge of the shift, ensuring smooth operations while researching variances and creating unforgettable WOW moments that transform guests' stays into cherished memories!
THE DAY-TO-DAY:
* Assist the manager with daily operations, supervise F&B cashiers, and provide oversight and support to other F&B POS users, ensure revenue is accounted for accurately
* Train cashiers on resort and departmental policies and procedures, as well as operation of the resort's POS
* Supervise F&B Cashiers including counseling and disciplinary action that may be necessary in accordance with company policy; document and resolve all incidents related to cash handling and POS; report and escalate issues, as needed, to the F&B Cashier Manager
* Monitor, investigate and resolve over/short variances; collaborate with restaurant/outlet managers to obtain and document over/short variance explanations
* Review/audit cashier paperwork, notify management of anomalies and prevalent issues
* Write and communicate new rules and procedures to the F&B cashiers
* Ensure department and outlets have required supplies and submit orders to replenish inventories
* Ensure all POS related equipment is in proper working order, troubleshoot Infogenesis problems and ensure terminals and workstations are kept clean at all times
THE IDEAL CANDIDATE:
* High School Diploma or GED
* 2+ Years of Prior Relevant Experience
* 2+ Years of Prior Relevant Supervisory experience in an F&B cashier environment Preferred
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Pay Rate:
The rate for this role is:
$20.00
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$20 hourly 60d+ ago
Captain Aviation
MGM Resorts 4.4
Atlantic City, NJ job
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
At MGM Resorts International, we create unforgettable experiences, and that includes world-class private aviation. As a Captain, Aviation, you will be at the helm of our exclusive fleet, ensuring the safe, efficient, and seamless transportation of our guests and executives. This role is more than just flying-it's about delivering exceptional service in a high-touch, luxury environment while maintaining the highest standards of safety and professionalism.
THE DAY-TO-DAY:
* Serve as Pilot in Command (PIC), taking full responsibility for the flight crew, passengers, and aircraft operations.
* Coordinate every phase of the journey, from takeoff to landing, ensuring a smooth and personalized experience.
* Plan and execute flights with precision, considering weather, terrain, aircraft performance, and flight regulations.
* Ensure all safety protocols, documentation, and maintenance checks are in place before every flight.
* Provide clear guidance to crew members, ensuring they understand their responsibilities and deliver best-in-class service.
THE IDEAL CANDIDATE:
* 3+ Years of Prior Relevant Experience
* A minimum of 4,500 total flight hours, including 2,500 multi-engine jet hours and experience with large-cabin aircraft.
* Bachelor's Degree or higher required.
* Hold or be eligible for a type rating in one or more MGM Resorts-owned aircraft. (Legacy 500 (EMB550), Lineage 1000 (ERJ170/ERJ190), Gulfstream G6 (GVI))
* No FAA violations, at-fault accidents, or incidents.
* Experience in VVIP or luxury hospitality settings preferred.
* Strong interpersonal skills, a professional demeanor, and a passion for providing top-tier service.
THE PERKS & BENEFITS:
* Prioritize your wellness, access programs crafted to nurture your mental and physical health.
* Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
* Savor delicious meals for free in our employee dining room.
* Park with ease-whether you're on or off shift, it's free!
* From healthcare to financial support and generous time-off options, we've got you covered.
* Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
VIEW JOB DESCRIPTION:
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Pay Range:
The pay range for this role is:
$162,700.00 - $217,000.00
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
$31k-40k yearly est. 18d ago
TECH - NAILS
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.
Benefits Include:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay Rate $10.00 an hour
Responsibilities
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
Be flexible with your schedule, supporting the needs of the spa.
Properly care for equipment and use proper amounts of product to assist with cost controls.
Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
Actively promote home care programs, meeting minimum retail sales goals.
Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
Perform prep work and properly clean and restock work area as required.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Handle guests' questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
Possess ability to work without direct supervision.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management
Qualifications
Must hold and maintain a current state license
Minimum of 2 years' experience, preferably in a luxury resort spa environment
Guest service training a plus
#indeed AC
$10 hourly 8d ago
AGENT I - FRONT DESK
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests.
BENEFITS INCLUDE:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $18.00 hr
Responsibilities
Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests
Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests.
Communicate with Customer Care for future reservations via telephone calls.
Assist with booking guest reservations that are walk-ins.
Respond to guest requests and communicate with other departments as it relates to those requests.
Provide alternative options to guests if their requests cannot be satisfied.
Offering bell assistance to each guest upon departure.
Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands.
Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests.
Other duties as assigned.
#indeed AC
Qualifications
High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience.
Ability to work flexible schedules, including nights, weekends, and holidays as required.
Must possess strong mathematical skills specific to position responsibilities.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
$18 hourly 24d ago
EXEC SOUS CHEF - PLUM LOUNGE
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Executive Sous Chef, incumbent is responsible for supervising the staff and daily operations of the kitchen. Ensures a fresh, positive, and exciting environment where safety, flawless delivery and execution of product excellence and service are paramount.
BENEFITS INCLUDE:
Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Salary Range $62,000-$82,000.
Responsibilities
Accountable for overseeing a section of the kitchen to ensure that the overall operation runs smoothly and effectively.
Place & check food requisitions in accordance with menus.
Handle and follow up all incidents immediately, and report accurately
Train staff at lower levels and coach and direct employees to perform Kitchen Operations.
Use correct techniques, procedures and recipes for preparing and cooking food.
Apply culinary skills to prepare meals, with flavor, ingredients, temperature, presentation and quality consistent with standards and guest expectations
Maintaining food cost to parameter given by the company.
Check food cost on a daily basis and ensure continual awareness of monthly food cost.
Develop and maintain high standards of hygiene within kitchens.
Keeping outlet ahead of HACCP standards
Ensure service is fast, fun, friendly, fresh, and focused.
Ensuring that all HACCP folders, forms, records and procedures are adhered to and updated at all times
Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc.
Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
Comply with all internal policies and procedures.
Performs other duties as assigned.
Must have elevated culinary background - preferably working in an upscale or trendy restaurant or food & beverage venue
Responsible for training and supervision of culinary team members
Coordinates activities at different culinary areas
Evaluates those team members directly supervised in accordance with personnel guidelines
Responsible for product ordering and quality assurance
Ensures that all required documentation of personnel activities is completed in a timely and complete manner and submitted to proper members of management and HR
Promotes positive public/employee relations at all times
Demonstrates training, coaching, and mentoring abilities in all employee interactions
Communicates with all culinary staff or food & beverage staff on daily needs, requirements and
Qualifications
Culinary Arts degree preferred with a minimum of 5 years of culinary experience in a restaurant environment.
Minimum of 3 years of culinary management experience in a restaurant environment required.
Commitment to occupational and food safety
Proficient knowledge of software programs such as Outlook, Excel and Word
Must be able to present and project a professional appearance
Must possess excellent organizational, communication and multi-tasking skills
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
Must be able to effectively coach and counsel employees
$62k-82k yearly 21d ago
HOUSEPERSON - BANQUETS
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
It is the responsibility of the Banquets Houseperson to set-up, break down and maintain the overall cleanliness of the banquet, showroom, and convention space.
BENEFITS INCLUDE
Medical, Time Off and Retirement benefits offered through Local Union Representation
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay Rate $22.50
Responsibilities
Sets up and strikes banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, and linen.
Sets up and strikes showrooms including trash and chairs.
Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to trash, linen removal, rug cleanliness (vacuum, pan & broom, spot treatment) and chair cleaning.
Coordinates proper storage of equipment and props used in the operation of the facility.
Reports to supervisory personnel all items that need repair or replacement.
Resolves guest requests within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Performs other job-related duties as assigned.
Qualifications
High school diploma or equivalent.
Six (6) months previous hotel operations experience preferred.
Ability to lift and carry up to fifty (50) pounds at a time.
Ability to push and pull heavy items and equipment.
Self-motivated with attention to detail.
Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
Ability to multi-task several activities and duties simultaneously.
Ability to function and act independently.
Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
Ability to function in a fast-paced environment, under short time constraints, and within established deadlines.
Ability to work a flexible schedule including extended hours, weekends, and holidays.
#indeed AC
$22.5 hourly 21d ago
TECH A - ARENA-ON CALL
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Lead Entertainment Tech/Entertainment Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments, and tools necessary for the preparation of professional shows and performances. Assist in day-to-day operations of department to ensure it functions properly.
BENEFITS INCLUDE:
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay rate $41.00 an hour
Responsibilities
Ability to work with others.
Be able to take direction.
Able to work day, nights, weekends and holidays
Perform other duties as assigned.
Qualifications
High School Diploma or trade school certificate minimum of 3 years of event/concert production experience performing similar duties required or a combination of education and experience.
Must have reasonable knowledge of all equipment, hardware, and software for the discipline.
Must be able to take direction and execute tasks in a professional manner.
Must be familiar with company policies and procedures.
Must be familiar with industry best practices and standards.
#indeed AC
$41 hourly 24d ago
USHER - SOUNDWAVES
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Entertainment Operations Manager, the incumbent is responsible for greeting all guests for any events.
BENEFITS INCLUDE:
401K with match
Paid Time Off
Holiday Pay
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
$16.00 an hour
Responsibilities
Continually exceed guest expectations for service and satisfaction in all areas of the event experience
Have a thorough knowledge of all seat locations, concessions, restrooms, Merchandising, and all other pertinent areas within HRL
Greet guests and scan tickets and / or escorts guests to their proper assigned seats
Acknowledges all guest related issues and reports to Supervisor
Maintains a clean, safe, & healthy work environment while enforcing all of HRL policies and procedures
Perform other duties as assigned.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company's Mission and Values.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Employee must stand during entire shift
Occasionally must walk on stairs
#indeed AC
Qualifications
High school diploma or GED preferred along with 1 year of customer service experience.
$16 hourly 21d ago
SERVER - BANQUET B LIST
Hard Rock Hotel and Casino Atlantic City 3.8
Hard Rock Hotel and Casino Atlantic City job in Atlantic City, NJ
Job Description
Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with the Hard Rock Hotel & Casino standards.
BENEFITS INCLUDE
Medical, Time Off and Retirement benefits offered through Local Union Representation
Free Meals, Free Uniforms, Free Parking
Discounts at Hard Rock properties around the globe
All team members are eligible to participate in the discretionary annual bonus program
Training and Leadership development programs
Wellness programs including onsite information and fitness seminars
Team Member Resource Groups
Recognition programs
Pay Rate $12.00 an hour
Responsibilities
Sets up banquet meal functions as prescribed by the Banquet Function sheet.
Provides prompt and professional service during banquet meal functions.
Performs tableside or buffet food preparation and service as required.
Ensures that banquet workstation is clean and stocked with all items needed for the banquet function. Maintains a clean and orderly workstation at all times.
Informs supervisor of any problems and/or guest complaints.
Assists other banquet associates when needed.
Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables, and buffet tables during and after the function and other related duties required for proper table service traditionally handled by banquet service staff.
Completes all banquet server-side work.
Greets guests as needed and continually monitors guests to ensure that their needs are met.
Must wear appropriate uniform and maintain personal cleanliness.
If appropriate, serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
Performs other duties as assigned by management.
Qualifications
High school diploma or equivalent with a minimum of two (2) years of experience preferred.
Must hold or be able to obtain a Casino Employee Registration through NJ DGE/CCC
$12 hourly 21d ago
Learn more about Hard Rock Hotel & Casino Sioux City jobs
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