Senior Operations Manager - Customer Service/Call center
Transworld Systems Inc. 4.3
Atlanta, GA jobs
Salary - 72k-75k annually Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.
Why should you consider TSI (part of TSI family of companies)?
* Work from home
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Lead strategic client relationship management efforts to deepen partnerships, identify growth opportunities, and support the expansion of differentiated, strategic client offerings.
* Lead teams of managers, supervisors and agents.
* • Create and implement strategy to ensure performance objectives are met.
* Organize, direct, and monitor daily activities of agents and supervisors
* Monitor and review individual and team performance.
* Monitor calls to observe individual demeanor, technical accuracy, and conformity to company and client policy and procedure; provide feedback as required
* Monitor and analyze productivity of agents; generate reports based on analysis.
* Field questions from team and client contacts; recommend corrective services to address customer complaints.
* Provide coaching and development feedback and provide leadership to all staff.
* Ensure all client compliance requirements are met.
* Monitor and ensure compliance with attendance, dress code, and all company policies.
* Maintain contact with client as determined by management.
* Monitor email and voice mail to ensure all communications are up to date and accurate.
* Ensure all payroll deadlines are met.
* Ensure daily and monthly performance results are tracked by agent and team.
* Conduct monthly/annual performance reviews with direct reports
* Administer performance improvement plans and disciplinary warnings as needed.
* Train, motivate, develop and reward agents.
* Responds to and works to resolve agent concerns in a timely manner
* Prepare reports as needed.
* Perform other duties as assigned by Director or VP.
* Possess working knowledge of utility industry regulated market credit/collections practices
Qualifications
* • Must meet background and drug screen requirements as outlined by the project/client
* Minimum of 4 years of management experience in operations, customer service and business administration in a call center setting
* Minimum of 2 years' experience providing leadership and development to team leads/supervisors centered on coaching and developing representatives
* Availability to work from am-pm weekdays, and weekend hours when necessary
* Thorough knowledge of Avaya
* Proficient with Microsoft Excel and Word
* Experience calculating figures and amounts
* Experience analyzing statistical requirements
* Ability to coordinate multiple tasks simultaneously
* Understand and respond to diverse population
* Manage by Walking Around (MBWA)
* Previous experience in putting together QBR's (Quarterly Business Reviews) for assigned program
* Bachelor's degree from an accredited college or university required with major course work in business administration, marketing, or a similar field
* Equivalent work experience in a similar position may be substituted for educational requirements
Physical requirements:
* Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
* Frequently required to sit, stand, walk, talk, hear, bend and reach
* Ability to reach with hands and arms
* Occasionally lift and/or move up to 30lbs
Work conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
$96k-136k yearly est. 15d ago
Looking for a job?
Let Zippia find it for you.
Remote Customer Service Rep BYOD - Starting Tuesday, February 17, 2026
Transworld Systems Inc. 4.3
Augusta, GA jobs
This is a Bring Your Own Device (BYOD) role. In order to be considered for this position you must maintain your own personal at home working equipment that meets the following system requirements: System Specs In order to "pass" system requirements, you will need to make sure the machine you are using follows this criteria:
* It is NOT a Mac
* It is NOT a Chromebook
* It is NOT a tablet or phone or iPad
* It does have the following:
* Connected to the ethernet as WiFi needs to be disabled. If you are NOT connected via an ethernet cable, SRW closes when detected WiFi is enabled so users needs to manually disconnect from WiFi
* Operating system: Windows 11
* Processor: i5 (or higher) or AMD Ryzen5 (or higher)
* RAM: Minimum of 8 GB
* Hard Drive available space: Minimum of 10 GB
* Upload speeds: minimum 20 mbps
* Download speeds: minimum 25 mpbs
* Anti-virus software loaded to the machine
* All Window's updates will need to be completed
* We do highly recommend using the following, however Bluetooth versions of these items are permissible:
* USB Wired Keyboard
* USB Wired Mouse
* USB Wired Webcam
* Wired Headset
* REQUIRED:
* 2 (Dual) working monitors
Please Note:
* After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview MUST be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
* After successful completion of the Verint interview, you will receive an email to complete a system validation to ensure your at home working equipment meets the system requirements outlined above. This validation MUST be completed for prompt consideration of employment applications.
Work Location: Remote, Work from Home
Compensation: $15.00/hour
Paid Training Start Date: Tuesday, February 17, 2026
Training Hours: Monday thru Friday: 8am - 5pm EST
Hours of Operation (following training): Monday thru Friday: 10am - 9pm EST and Saturday: 7am - 5pm EST
* Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
In This Role, You Will:
* Assist customers with their accounts
* Ensure all account information is accurately documented in client's system
* Provide detailed explanations of account status and inquiries to customers
* Assist customers with delinquent accounts based on various state guidelines
* Adhere to State and Federal regulations pertaining to your job duties
* Maintain an average Inbound Handle Time
* Achieve Quality Assurance goals
* Adhere to Production measures (time spent on calls, schedule adherence, etc)
Qualifications
Ideal Candidate Qualifications:
* Prior call center experience is REQUIRED.
* Excellent written and verbal communication skills are needed.
* Experience navigating multiple systems/screens while speaking with customers.
* Active listening to understand the customers' needs.
* Great problem-solving skills.
* Must be proficient with Microsoft applications.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
IHG is seeking an experienced CIAM (Customer Identity & Access Management) Technical Advisor to play a key role in securing guest identity and preventing fraud within the CIAM landscape. This role focuses on advising strategy, security, and implementation of CIAM solutions, ensuring compliance with industry standards, and enhancing fraud detection and prevention capabilities. The ideal candidate will have expertise in SAP CDC (Gigya), modern authentication protocols, fraud management such as Forter, and risk-based authentication.
**Your Day to Day:**
+ Collaborate with cross-functional teams (security, architecture, engineering, fraud, compliance) to develop CIAM roadmaps and deliver secure, scalable identity solutions.
+ Provide technical advisory and hands-on implementation for CIAM strategy, fraud prevention, and risk-based authentication.
+ Work across multiple business and technical partner relationships to implement security best practices, industry regulations (GDPR, CCPA), and business objectives.
+ Design, architect and implement the modernization of access management for our guests, partners, and API solutions, with particular focus on user experience.
+ Drive the adoption of modern authentication mechanisms (OAuth 2.0, OpenID Connect, FIDO2, WebAuthn) to improve security and user experience.
+ Develop custom scripts and integration connectors to support identity workflows and data synchronization between CIAM platforms and downstream applications.
+ Design, architect and implement anti-fraud technologies across multiple areas including credit card and account registration.
+ Work to improve the resiliency and scalability of our platform ecosystem with support partners.
+ Support Decentralized Identity (DID) and self-sovereign identity initiatives for improved user control and compliance.
**What We Need From You:**
+ 8+ years in IAM, CIAM, or security roles with a focus on fraud prevention.
+ Deep knowledge of OAuth, OIDC, SAML, and identity-proofing mechanisms.
+ Experience with SAP CDC (Gigya) is preferred, CIAM platforms like Okta, Ping, Auth0, or ForgeRock are considered.
+ Strong background in fraud detection, bot mitigation, and risk-based authentication.
+ Understanding of cryptographic principles, token security, and identity governance frameworks.
+ Demonstrated ability to align CIAM security with business needs and compliance requirements.
**Location** - Atlanta GA (Hybrid - 3 days a week in office)
The salary range for this role is $58,834 to $150,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee.
\#LI-CL1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$58.8k-150k yearly 60d+ ago
Payroll Reconciliation & Controls Manager
Intercontinental Hotels Group 3.9
Atlanta, GA jobs
The Payroll Reconciliation & Controls Manager is a hands-on working manager responsible for strengthening payroll accuracy, integrity, and control discipline across the organization. This role leads the development and execution of reconciliation routines, control checkpoints, and exception-management processes across the payroll lifecycle; with a strong early focus on tax and garnishment monitoring through ADP SmartCompliance.
The role partners closely with Payroll Operations, Finance, HR, and vendor teams to ensure alignment, transparency, and issue resolution, while building scalable, repeatable control routines that support a mature and well-governed payroll operating model.
Your day to day
Establish and execute per-pay, monthly, quarterly, and annual reconciliation routines across payroll results, funding activity, tax and garnishment items, and downstream interfaces.
Monitor and manage client-responsibility items in ADP SmartCompliance, including exceptions, notices, amendments, registrations, and agency correspondence.
Perform data-alignment and mapping validation across payroll results, downstream financial feeds, and regulatory outputs (e.g., W-2s) to ensure accuracy and control integrity.
Research and resolve complex discrepancies through root-cause analysis, documentation, and preventive control recommendations.
Develop and maintain control documentation, evidence artifacts, reconciliation schedules, and exception logs to support audit readiness and consistency.
Partner with Payroll Operations, Finance, HR, and vendors to align processes, reduce exceptions, and strengthen data integrity.
Mature reconciliation and monitoring routines from manual execution to standardized and increasingly automated processes over time.
Produce clear reconciliation summaries and exception reporting to support leadership visibility and decision-making.
What we need from you
7+ years of progressive payroll operations or payroll controls experience in a complex, multi-state environment
Demonstrated experience with reconciliation, variance analysis, and exception resolution
Hands-on experience with ADP SmartCompliance or similar tax and garnishment platforms
Strong analytical skills with ability to trace data, identify root causes, and document remediation
Experience supporting audit, compliance, or control testing activities
High attention to detail with a strong controls and integrity mindset
Proficiency in Excel and reporting / analysis tools
Preferred
Experience working in a vendor-supported payroll operating model
Prior involvement in process standardization or operational transformation initiatives
Exposure to interface mapping, downstream feed validation, or control framework development
Working Style
Hands-on, execution-focused leader who can do the work while building sustainable processes
Collaborative, disciplined, and accountability-oriented
Strong communicator who works effectively across Payroll, Finance, HR, and vendor partners
Travel - only travel to Atlanta if remote based quarterly if needed
Location - any major metropolitan city
The salary range for this role is $100,000 to $130,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
#LI-SM1
$100k-130k yearly Auto-Apply 2d ago
Loan Support Analyst - Midland - CMBS Servicing
PNC 4.1
Atlanta, GA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Analyst within PNC's Midland Commercial Real Estate Servicing Group, you will be based within the PNC footprint and work from home and in a hybrid position.
The Loan Analyst position will assist in servicing CMBS loans by:
- Identifying and contacting authorized party to complete Borrower Admin registration for CRE Insight access
- Processing borrower requests via phone, email, and CRE Insight portal
- Researching and processing incoming and aged funds
- Monitoring delinquencies and performing collection activities
- Reviewing and processing borrower requested late charge waivers
- Completing address changes, audit confirmations, and rate caps reviews
- Communicating and collaborating with Functional Departments to aid borrowers with any potential questions or issues that may arise
This Loan Analyst position is necessary to effectively handle the department's workload and enhance the customer service levels.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans.
+ Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
+ Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing.
+ Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority.
+ Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Accuracy and Attention to Detail, Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Operational Functions, Products and Services, Relationship Management
**Work Experience**
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Associates
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$40k-62k yearly est. 49d ago
ASE Automotive Service Advisor - Atlanta Remote
Enterprise Rent-A-Car 4.4
Atlanta, GA jobs
Are you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an impact? Enterprise Fleet Management is looking for skilled Service Advisors to join our growing team and help us deliver on our vision to be the world's most trusted mobility company!
As a Service Advisor, you'll be the trusted expert guiding maintenance and repair decisions for our clients and vendors-ensuring fleets stay on the road, costs stay under control, and downtime is minimized.
Why You'll Love This Role
* Flexibility: Work 100% remotely from your home in Atlanta, GA
* Competitive Pay: The starting pay range for this position is $26.06 - $28.06/hr. base pay + shift differentials + ASE certifications
* Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.
* Consistent Schedule You Can Count On: Enjoy a stable 40-hour workweek within department hours of Monday-Friday, 6 am - 9 pm CST, and Saturday, 7 am - 4 pm CST
* Impact: Help businesses keep their fleets running smoothly and efficiently.
What We Offer
* Comprehensive Benefits: Paid vacation and choice time days, medical/dental/vision coverage, 401(k) with employer match, profit sharing, employee discounts, and more.
* Extra Earnings: Additional pay for valid ASE certifications you hold in the below list and weekend/evening shifts.
* A1-A9, B5, T1-T8, E1-E3, L1-L4, F1, G1, C1, & X1.
* Growth & Development: Access to training and advancement opportunities with a global leader that invests in your development and upholds integrity in every decision.
Company Overview
Enterprise Fleet Management, a business line of Enterprise Mobility, manages over 765,000 vehicles across North America. With more than 50 offices nationwide, we provide customized fleet solutions for businesses and government agencies. Our success is built on doing the right thing-for our customers and employees-every time.
Responsibilities
Responsibilities:
As a Service Advisor, you'll be the trusted expert for maintenance and repair decisions. Your role will include:
* Reviewing scheduled and unscheduled repair orders for accuracy and cost-effectiveness.
* Recommending proper maintenance intervals, repair procedures, and pricing.
* Supporting Fleet Management offices, clients, and vendors to minimize downtime and control costs.
* Reviewing and applying automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner
* Reviewing proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services
* Negotiating changes or corrections to order pricing when inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors
* Analyzing clients' business needs and repair orders to create and assess solutions; contact clients to provide recommendations, explain proposed procedures, and gain approval
* Identifying opportunities and make recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair
* Fielding calls from drivers, evaluating specific needs to locate and suggest proper and cost effect service locations for clients
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Requirements
* Minimum of 4 valid ASE certifications (no expired certifications) in the following list:
* A1-A9, B5, T1-T8, E1-E3, L1-L4, F1, G1, C1, & X1.
* Must live in Atlanta, GA or surrounding counties
* Six (6) months of customer service experience required
* Two (2) years of automotive maintenance, repair consultation or dealership service department experience required
* Degree in Automotive Technology preferred
* Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook)
* Must have the ability to meet all work from home technical requirements
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
* Executing
* Customer Service
* Detail Oriented
* Analyzing
* Communication
* Flexibility
Work from Home (WFH) Requirements:
* Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
* High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as **************************
$26.1-28.1 hourly Auto-Apply 5d ago
REGIONAL PATIENT SERVICES MANAGER - FLORIDA
Compass Group, North America 4.2
Alpharetta, GA jobs
Morrison Healthcare **Salary:** **90 -105K** **Other Forms of Compensation:** RELOCATION ASSISTANCE **Morrison Healthcare** is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Ready to lead with purpose? Discover how our Patient Services Managers make a difference everyday- watch now!
**Job Summary**
Responsible to direct the functions of Patient Food Services for the FLORIDA REGION. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems Director Operations and Director, Nutrition Systems, assures compliance with all patient related regulatory agencies in each facility in the system. Ensures patient satisfaction and good public relations are achieved through the safe and efficient use of resources.
90 - 105K, RELOCATION ASSISTANCE, MUST BE OPEN TO UP TO 80% TRAVEL
Must live in Florida
**Key Responsibilities:**
+ Coordinates and implements system's patient service programs based upon system's medical direction, patient population, and contract
+ Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors
+ Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy
+ Monitors competency, productivity and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
+ Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
+ Ensures patient services staff assists in achieving stated patient satisfaction goals
+ Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation
+ Performs other tasks that may be assigned
**Preferred Qualifications:**
+ Bachelor's degree in Nutrition, Hospitality Management or related field or equivalent
+ Minimum of five (5) years' work experience with at least two (2) years in healthcare, including one (1) year in a managerial position
+ Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred
+ ServSafe Certified
+ Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
+ Supervisory, leadership, management and coaching skills
+ Communication skills both written and verbal
+ Ability to communicate on various levels to include management, client, customer and associate levels
+ Financial, budgetary, accounting and computational skills
+ Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
**Apply to Morrison Healthcare today!**
_Morrison Healthcare is a member of Compass Group USA_
Click here to Learn More about the Compass Story (**************************************
**Associates at Morrison Healthcare are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************************** or copy/paste the link below for paid time off benefits information.
*****************************************************************************************************
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.**
**Applications are accepted on an ongoing basis.**
**Morrison Healthcare maintains a drug-free workplace.**
**Req ID:** 1493787
Morrison Healthcare
MICHAEL GREMBA
[[req_classification]]
$36k-50k yearly est. 16d ago
Field Service Specialist I
Copeland 3.9
Atlanta, GA jobs
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**No calls or agency requests please.**
**Job Description**
The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST I, YOU WILL:** ** **
+ Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
+ Terminate low-voltage control wiring and verify I/O connections.
+ Load and adjust control programs with support from higher-level specialists.
+ Provide basic troubleshooting support to ensure systems are operational and free of defects.
+ Review and interpret store prints and wiring diagrams with assistance.
+ Support new store commissioning and remodel commissioning activities and associated documentation.
+ Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
+ Provide basic training to contractors and site personnel on Copeland hardware/software.
**REQUIRED EDUCATION, EXPERIENCE & SKILLS** **:**
+ 1-3 years of experience in refrigeration, HVAC, or controls systems.
+ Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
+ Basic understanding of refrigeration systems, control logic, and building automation.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
+ Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement: **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions: **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$70k-85k yearly 60d+ ago
Senior Business Development Officer - Institutional Asset Management
PNC 4.1
Atlanta, GA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Development Officer within PNC's Institutional Asset Management organization, you will be based in Atlanta, GA.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.
In this position, you will consult with prospects to identify their needs and provide solutions including PNC's OCIO, 401(k), Custody and proprietary fixed income solutions. Prospects include nonprofits, corporations and both DB and 401(k) plans.
Preferred skills/experience:
- Proven track record of winning new business from institutional investors
- Professional and community networks in Greater Atlanta region
- A results-orientated self-starter who can quickly understand client needs
- Strong organizational skills with an emphasis on being able to manage multiple initiatives with diligence and care
- Ability to develop long-term relationships with centers of influence and internal partners
- Have a client centric focus and the ability to influence and lead others to prioritize in this way
- Ability to collaborate across all levels of the organization
- Exceptional verbal, written communication, and presentation skills
- CFA designation is beneficial, but not required
**Job Description**
+ Identifies prospective AMG clients or referral sources by educating about and positioning AMG capabilities to generate awareness, deliver solutions and drive new revenue. Develops the most complex and sophisticated new client opportunities.
+ Calls on prospects and Centers of Influence to sell the full spectrum of AMG products and services, generally at client location and either self-initiated or referred by internal/external partners. Cultivates referrals/leads, generates interest and collaborates with partners to close the sale.
+ Observes products, pricing, competitive landscape and bring ideas and suggestions to management and/or partners to establish and execute the appropriate activities, tactics and strategies to generate, identify and pursue new opportunities and successfully close the sale. Uses insight on industry trends, best practices and solution knowledge to obtain new clients and expand existing relationships
+ Meets with and educates partners to position the value of AMG capabilities. Assesses new business opportunities on a consistent basis, including completing book of business reviews, responding to new business inquiries and requests for proposals, and maintaining territory/focus lists. Drives team member accountability and participation.
+ Maintains timely, accurate and complete sales administration tasks as determined by the business. Expected to train, coach and/or mentor other team members in market if applicable.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Account Management, Asset Allocation, Capital Management, Credit Risk Analysis, Equity Valuations, Investment Banking, Sales
**Competencies**
Business Acumen, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Financial Services Industry, Managing Multiple Priorities, Sales Function, Selling.
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$32k-59k yearly est. 60d+ ago
Computer Operations Specialist
Georgia Lottery Corporation 4.3
Atlanta, GA jobs
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Who We Are:Georgia Lottery is a recognized leader and innovator in the lottery industry and we significantly change the lives of our customers through prize payouts. We also provide educational opportunities for Hope Scholarship recipients, Pre-Kindergarten programs and technical upgrades for classrooms. Job Summary:The Computer Operator is responsible for performing a variety of computer operations tasks, including monitoring, maintaining, and operating computer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator. Essential Duties and Responsibilities:The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Note: This is a night shift position (6:30 pm - 6:30 am). Flexibility and a willingness to adjust workdays or hours, as needed, to ensure 24/7 staffing coverage is required. Weekends and holidays are required.
Operate the Georgia Lottery Corporation's (GLC) host and network systems efficiently and effectively.
Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools.
Contribute to team goals by demonstrating initiative, reliability, and effective communication.
Monitor the GLC network and related services to ensure optimal performance and system availability.
Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner.
Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads.
Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities.
Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution.
Participate in testing and implementation of system, network, or software upgrades and modifications.
Perform preventive maintenance on peripheral devices and other related equipment as required.
Safely lift and carry up to 25 pounds of supplies or materials as needed.
Knowledge and Skill Requirements:
Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered.
One (1) to three (3) years of experience in computer operations, data center support, or systems monitoring.
Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365.
Ability to follow detailed procedures accurately and work independently with minimal supervision.
Strong analytical, problem-solving, and communication skills.
Ability to work various night shifts, including weekends and holidays.
Preferred Qualifications
Experience with ICS processing or lottery gaming system operations.
Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting.
Experience working in a 24/7 data center or operations environment.
Demonstrated ability to collaborate effectively with technical teams and management.
Benefits: Family friendly atmosphere Fun environment Competitive pay Excellent benefits package Business casual workplace 401k with company contribution Compensation: $45,000.00 - $60,000.00 per year
Our motto is For the Students! Come join our dynamic team at the Georgia Lottery Corporation.
The Georgia Lottery was created by the people of Georgia in 1992 to enhance educational funding in the State. With net sales exceeding $70 billion since its inception, Georgia Lottery proceeds have allowed more than 1.8 million students to attend colleges through Georgia's HOPE scholarship program and more than 1.6 million four-year-olds have attended Georgia's Prekindergarten Program. Currently, the Georgia Lottery offers exciting scratcher and draw games as well as online DIGGI games.
At the Georgia Lottery, we are always looking for team members who exhibit our values of Integrity, Quality, Teamwork, Innovation, Customer Centric, Results and Fun! We offer exciting opportunities, great work life balance and a mission that impacts so many students in Georgia.
$45k-60k yearly Auto-Apply 60d+ ago
Area Director of Marketing - Remote/ Atlanta Based
Graduate Hotels 4.1
Savannah, GA jobs
Schulte Hospitality Group is seeking a dynamic and results-driven Area Director of Marketing to lead strategic marketing efforts for a portfolio of independent hotels. This remote role preferably located in the southeast is responsible for crafting and executing integrated marketing strategies that drive brand visibility, direct bookings, market share growth, and owner value.
As the primary marketing leader for this multi-property cluster, the Area Director will serve as both a strategic architect and hands-on executor-leveraging marketing platforms, local market insights, and cross-functional collaboration to activate high-impact marketing initiatives. This individual will partner closely with property GMs, revenue and sales leaders, and agency partners to deliver performance-driven, brand-aligned marketing that resonates locally and scales across the region.
Key Responsibilities
Marketing Strategy & Execution: Develop and lead integrated marketing plans for each property, ensuring alignment with brand standards, commercial objectives, and local market dynamics.
Brand Stewardship & Content Leadership: Oversee consistent brand storytelling across all touchpoints, including hotel websites, digital channels, social media, PR, and guest experience initiatives.
Digital & Performance Marketing: Guide the execution of paid media, SEO, CRM, and conversion strategies in partnership with digital agencies and internal teams to maximize direct channel contribution.
Photography & Visual Storytelling: Plan and supervise architectural, lifestyle, and experiential photo/video shoots that meet Schulte guidelines and enhance merchandising and engagement.
PR, Social & Influencer Engagement: Collaborate with PR and social teams to generate earned media, drive awareness, and foster community and guest engagement through compelling content.
Promotions & On-Property Activations: Develop and execute seasonal packages, events, and locally resonant activations that generate buzz and support revenue objectives.
Multi-Revenue Center Marketing: Develop and implement strategic and tactical marketing plans for all key revenue centers at each property-including dining and F&B outlets, spa, golf, weddings, and group meetings-to drive incremental revenue, elevate brand experience, and support overall commercial goals.
Community Partnerships: Develop relationships with local organizations, cultural partners, and CVBs to enhance community engagement and drive destination demand.
Reputation & Crisis Management: Oversee online reputation and provide communication guidance during issues or crises to protect brand equity.
Ownership Reporting: Prepare monthly updates and quarterly marketing performance reviews with ROI analyses for ownership and corporate leadership.
Trendspotting: Continuously evaluate hospitality, travel, and digital marketing trends to identify innovative opportunities for the portfolio.
Signature Experiences: Concept and execute marquee and on-brand events or partnerships that position the hotels as cultural anchors in the community.
Cross-Functional Collaboration: Work with property GMs, sales and revenue leaders, and operations teams to ensure marketing initiatives support broader commercial strategies.
Vendor & Agency Oversight: Manage external agency partners and vendors to ensure creativity, accountability, and ROI across marketing programs.
Performance Measurement: Monitor marketing KPIs and analytics dashboards to evaluate impact, optimize spend, and inform continuous improvement.
Marketing Resource Management: Oversee budget allocations and cost-sharing across properties using a blended model based on both fixed and variable room count considerations.
Qualifications & Competencies
Bachelor's degree in Marketing, Communications, Hospitality, or a related field; MBA or advanced degree preferred.
8-10 years of progressive marketing experience in hospitality, with at least 3-5 years in a regional or multi-property leadership role.
Experience working with independent hotel marketing and technology platforms, tools, and systems (e.g., PMS, CRM, etc.).
Proven ability to develop and execute marketing strategies that drive measurable business outcomes.
Strong knowledge of digital marketing, CRM, content development, social media, and public relations.
Exceptional collaboration and communication skills; able to influence across a matrixed organization and partner with both corporate and property-level stakeholders.
Data-driven mindset with the ability to analyze performance metrics and translate insights into action.
Creative thinker with a passion for storytelling, brand building, and hospitality.
Ability to travel to and meet on-property as needed.
Why Join Schulte Hospitality Group?
At Schulte, we empower innovative marketers to lead with purpose and impact. As Area Director of Marketing for the hotels, you'll have the opportunity to shape the narrative of four dynamic properties, connect brand vision with local culture, and drive commercial performance through best-in-class marketing execution.
$50k-83k yearly est. 17h ago
Senior Team Lead Cargowise One Technical Specialist
JAS 4.1
Atlanta, GA jobs
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Cargowise One Technical Specialist is part of a team responsible for building and optimizing solutions in our global Cargowise One platform.Company Overview
We are a leading multinational freight forwarder and logistics provider, committed to providing top-tier logistics and supply chain solutions to our clients. With a global presence and a reputation for excellence, we pride ourselves on our innovative approach and dedication to customer satisfaction.
The position will be located at our Global Headquarters in Atlanta, GA, USA, working in a hybrid on-site/remote work environment.
Job Overview
We are seeking a highly skilled and experienced Cargowise One Technical Specialist to join our dynamic team. The ideal candidate will have extensive experience in all aspects of Cargowise One configuration and usage including Workflows, eAdapter Integrations, System Registry, Document Customization and Report Customization within the Cargowise One application and be able to apply them to business processes across multiple modes of transportation.
This role requires a deep understanding of the logistics and freight forwarding industry, with a proven track record of working for a multinational freight forwarder along with proven ability to lead and manage a remote team.
In addition the successful candidate will lead a global team of geographically dispersed Cargowise specialists handling all aspects of Cargowise configuration and support.
The role will be responsible for continual improvement of our Cargowise One environment (utilized for over 100 operating and management companies with both operational and accounting modules) and designing optimized solutions for new lines of business as they arise.
Key Responsibilities
Manage a global team of Cargowise One specialists defining processes and SOPs covering all aspects of Cargowise One configuration and support.
Develop, customize, and optimize Workflows within the Cargowise One application to improve operational and system efficiency.
Design, test and implement Workflow changes in line with JAS standard integration protocols.
Review and streamline current customized Documents to remove duplication and standardize user offerings to meet current business needs.
Design and implement document customization solutions to meet business requirements and enhance user experience.
Review and streamline current customized reporting offerings to remove duplication, and align data definitions in line with JAS standard data definitions
Create and modify custom reports within the Cargowise One platform to provide valuable insights and support decision-making processes.
Collaborate with cross-functional teams, both internal and external to IT, to understand business needs and translate them into technical solutions within the Cargowise One environment.
Provide training and support to end-users to ensure effective utilization of the Cargowise One application.
Troubleshoot and resolve issues related to workflows, documents, and reports within the Cargowise One application.
Review Wisetech Update Notes for new and improved features and functionality. Develop plans for testing and implementing desired features and functionality.
Develop new processes and workflows in support of new products and lines of business
Assist in incorporating acquired companies into existing JAS processes and workflows.
Qualifications and Experience
Bachelor's degree in Computer Science, Information Technology, Logistics, or a related field.
Minimum of 5 years of experience working with the Cargowise One application, with expertise in Workflow, eAdapter Integrations, Document Customization, and Reports Customization.
Strong Knowledge of the Cargowise One database structures and relationships
SQL
Cargowise One Certifications to Professional Level
Proven experience working for a multinational freight forwarder.
Strong understanding of logistics and supply chain processes and best practices.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
High level of attention to detail and commitment to delivering high-quality solutions.
Multi-lingual a plus.
Experience with Middleware platforms a plus
Experience working on Mergers and Acquisitions a plus
Why Join Us?
Be part of a leading multinational freight forwarder with a reputation for excellence.
Work in a dynamic and innovative environment where your contributions make a significant impact.
Collaborate with a team of dedicated and talented professionals.
If you are a passionate and experienced Cargowise One Technical Specialist looking to take your career to the next level, we would love to hear from you. Apply now and join our team!
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
$100k-126k yearly est. Auto-Apply 60d+ ago
Associate Manager, Strategy
IHG 2.8
Atlanta, GA jobs
The Global Commercial & Marketing Strategy team works across the brand portfolio and delivery functions of the Global Commercial & Marketing organization to drive key business decisions against the highest impact areas, informing portfolio and organization strategy. As a member of the Strategy team, you will work closely with the Director and VP of Global Commercial & Marketing Strategy to support & deliver insightful and company-leading analyses of IHG, markets, and competitors required to evolve and drive execution of IHG's global commercial & marketing strategy.
The Associate Manager Strategy will play a crucial role in driving the development and execution of key priorities as outlined by Senior Leadership. This position involves providing project support to accelerate our strategic initiatives using project management, analytical, storytelling, and communication skills.
**Your day to day**
+ Support strategy development and execution via analytics, research, slide / output development, etc.
+ Support the development of key Executive and external documents (incl. those for the Board of Directors, Executive Committee, Owners Associations, Investors, etc.)
+ Support the Global Marketing & Commercial Strategy annual planning process.
+ Oversee processes for preparing stakeholders and materials for key internal meetings.
+ Support driving the acceleration of key priorities by engaging across the business
**What we need from you**
+ Bachelors in marketing, Business or Commerce or related disciplines
+ 3+ years in related work experience
+ Ability to navigate and manage within a global matrix management environment.
+ Travel and/or Hotel Industry experience preferred; ideal candidate has business strategy experience.
+ Strong financial, analytical, and business acumen
+ Exceptional ability and willingness to learn quickly.
+ Demonstrated resourcefulness and tenacity when tackling a new problem.
+ Comfort with ambiguity
+ Strong organization skills, attention to detail, and the ability to manage multiple priorities at the same time.
+ Ability to build strong working relationships.
+ Strong oral and written communications skills including presentation skills, public speaking ability.
+ Ability to work in a fast paced, high growth environment.
**Location** - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
**The salary range for this role is $46,226.00 to $90,000** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$22k-29k yearly est. 5d ago
Field Service Specialist I
Copeland 3.9
Kennesaw, GA jobs
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**No calls or agency requests please.**
**Job Description**
The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST I, YOU WILL:** ** **
+ Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
+ Terminate low-voltage control wiring and verify I/O connections.
+ Load and adjust control programs with support from higher-level specialists.
+ Provide basic troubleshooting support to ensure systems are operational and free of defects.
+ Review and interpret store prints and wiring diagrams with assistance.
+ Support new store commissioning and remodel commissioning activities and associated documentation.
+ Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
+ Provide basic training to contractors and site personnel on Copeland hardware/software.
**REQUIRED EDUCATION, EXPERIENCE & SKILLS** **:**
+ 1-3 years of experience in refrigeration, HVAC, or controls systems.
+ Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
+ Basic understanding of refrigeration systems, control logic, and building automation.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
+ Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement: **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions: **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$70k-85k yearly 60d+ ago
Sr. Manager (Sr. Data Scientist), Advanced Measurement
IHG 2.8
Atlanta, GA jobs
The Sr. Manager (Sr. Data Scientist), Advanced Measurement will be expected to operate with minimal supervision and mentor other data scientists to complete analytical tasks and produce model-driven solutions. As a member of a cross functional team developing data science solutions for Marketing Measurement and overall Advanced Measurement, the Senior Data Scientist will collaborate with data engineers and other subject matter experts to deliver results which support directional action by business teams across the Marketing, Revenue Management, Loyalty, Sales, Operations and Technology functions. The Senior Data Scientist may partner with other data scientists to establish best practices and thought leadership for a machine learning, measurement platform to serve all of IHG.
**Your day to day**
+ Develop a thorough understanding of business problems through interviewing stakeholders and subject matter experts.
+ Address complex business problems using data science, Marketing Measurement and overall Advanced Measurement to drive insight and data-driven decision making.
+ Analyze and model structured data using advanced machine learning methods and implement algorithms and software needed to perform analyses
+ Derive what is critical and what is extraneous to solving the business problem. Understand the data requirements for formulating the solution
+ Research new data sets and determine their quality and feasibility
+ Manipulate data to support various statistical techniques
+ Effective story telling with data. Interpret and communicate analytic results to analytical and non-analytical business partners and executive decision makers
+ Identify trends or patterns in complex data sets and recommend courses of action or solutions
+ Effectively communicate to various size and levels of audiences to include senior and executive leadership in both verbal and written format
** What we need from you **
+ Master's Degree or Ph.D. in a relevant field of work or an equivalent combination of education and work related experience.
+ Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in advanced quantitative analysis.
+ Excellent understanding of Measurement Methodologies, Design of Experiment, machine learning techniques and algorithms, such as Marketing Mix Modeling, Multi-Touch Attribution, Incrementality testing, Universal, Synthetic Control groups, XGBoost, Random forest etc.
+ Applied statistics skills, such as distributions, statistical testing, regression, etc.
+ Experience with common data science toolkits in R and Python
+ proficiency in query languages such as SQL.
+ Experience with data visualization tools e.g. Tableau.
+ Experience working with very large datasets, knowledge of distributed computing tools (Spark etc.) a plus.
+ Strong structured coding skills
+ Able to confidently utilize MS Word, MS Excel, MS SharePoint & MS Visio.
+ The ability to maintain discretion and confidentiality
Location -. Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $58,844 to $150,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$58.8k-150k yearly 60d+ ago
Computer Operations Specialist
Georgia Lottery Corporation 4.3
Atlanta, GA jobs
Purpose of Job
The Computer Operator is responsible for performing a variety of computer operations tasks, including monitoring, maintaining, and operating computer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator.
Essential Duties and Responsibilities
The following duties are typical for this position. They are not intended to be exclusive or all-inclusive; other duties may be assigned as necessary.
Note: This position requires flexibility and a willingness to adjust work hours or days as needed to maintain 24/7 staffing coverage. Weekend and holiday work is required.
Operate the Georgia Lottery Corporation's (GLC) host and network systems efficiently and effectively.
Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools.
Contribute to team goals by demonstrating initiative, reliability, and effective communication.
Monitor the GLC network and related services to ensure optimal performance and system availability.
Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner.
Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads.
Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities.
Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution.
Participate in testing and implementation of system, network, or software upgrades and modifications.
Perform preventive maintenance on peripheral devices and other related equipment as required.
Safely lift and carry up to 25 pounds of supplies or materials as needed.
Minimum Training and Experience Required to Perform Essential Job Functions
Minimum Qualifications
Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered.
One (1) to three (3) years of experience in computer operations, data center support, or systems monitoring.
Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365.
Ability to follow detailed procedures accurately and work independently with minimal supervision.
Strong analytical, problem-solving, and communication skills.
Ability to work various night shifts, including weekends and holidays.
Preferred Qualifications
Experience with ICS processing or lottery gaming system operations.
Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting.
Experience working in a 24/7 data center or operations environment.
Demonstrated ability to collaborate effectively with technical teams and management.
$32k-57k yearly est. Auto-Apply 9d ago
Payroll Reconciliation & Controls Manager
IHG 2.8
Atlanta, GA jobs
The Payroll Reconciliation & Controls Manager is a hands-on working manager responsible for strengthening payroll accuracy, integrity, and control discipline across the organization. This role leads the development and execution of reconciliation routines, control checkpoints, and exception-management processes across the payroll lifecycle; with a strong early focus on tax and garnishment monitoring through ADP SmartCompliance.
The role partners closely with Payroll Operations, Finance, HR, and vendor teams to ensure alignment, transparency, and issue resolution, while building scalable, repeatable control routines that support a mature and well-governed payroll operating model.
**Your day to day**
+ Establish and execute per-pay, monthly, quarterly, and annual reconciliation routines across payroll results, funding activity, tax and garnishment items, and downstream interfaces.
+ Monitor and manage client-responsibility items in ADP SmartCompliance, including exceptions, notices, amendments, registrations, and agency correspondence.
+ Perform data-alignment and mapping validation across payroll results, downstream financial feeds, and regulatory outputs (e.g., W-2s) to ensure accuracy and control integrity.
+ Research and resolve complex discrepancies through root-cause analysis, documentation, and preventive control recommendations.
+ Develop and maintain control documentation, evidence artifacts, reconciliation schedules, and exception logs to support audit readiness and consistency.
+ Partner with Payroll Operations, Finance, HR, and vendors to align processes, reduce exceptions, and strengthen data integrity.
+ Mature reconciliation and monitoring routines from manual execution to standardized and increasingly automated processes over time.
+ Produce clear reconciliation summaries and exception reporting to support leadership visibility and decision-making.
**What we need from you**
+ 7+ years of progressive payroll operations or payroll controls experience in a complex, multi-state environment
+ Demonstrated experience with reconciliation, variance analysis, and exception resolution
+ Hands-on experience with ADP SmartCompliance or similar tax and garnishment platforms
+ Strong analytical skills with ability to trace data, identify root causes, and document remediation
+ Experience supporting audit, compliance, or control testing activities
+ High attention to detail with a strong controls and integrity mindset
+ Proficiency in Excel and reporting / analysis tools
**Preferred**
+ Experience working in a vendor-supported payroll operating model
+ Prior involvement in process standardization or operational transformation initiatives
+ Exposure to interface mapping, downstream feed validation, or control framework development
**Working Style**
+ Hands-on, execution-focused leader who can do the work while building sustainable processes
+ Collaborative, disciplined, and accountability-oriented
+ Strong communicator who works effectively across Payroll, Finance, HR, and vendor partners
**Travel - only travel to Atlanta if remote based quarterly if needed**
**Location - any major metropolitan city**
**The salary range for this role is $100,000 to $130,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.**
\#LI-SM1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$100k-130k yearly 2d ago
Area Director of Marketing - Remote/ Atlanta Based
Schulte Hospitality Group 3.9
Savannah, GA jobs
Schulte Hospitality Group is seeking a dynamic and results-driven Area Director of Marketing to lead strategic marketing efforts for a portfolio of independent hotels. This remote role preferably located in the southeast is responsible for crafting and executing integrated marketing strategies that drive brand visibility, direct bookings, market share growth, and owner value.
As the primary marketing leader for this multi-property cluster, the Area Director will serve as both a strategic architect and hands-on executor-leveraging marketing platforms, local market insights, and cross-functional collaboration to activate high-impact marketing initiatives. This individual will partner closely with property GMs, revenue and sales leaders, and agency partners to deliver performance-driven, brand-aligned marketing that resonates locally and scales across the region.
Key Responsibilities
* Marketing Strategy & Execution: Develop and lead integrated marketing plans for each property, ensuring alignment with brand standards, commercial objectives, and local market dynamics.
* Brand Stewardship & Content Leadership: Oversee consistent brand storytelling across all touchpoints, including hotel websites, digital channels, social media, PR, and guest experience initiatives.
* Digital & Performance Marketing: Guide the execution of paid media, SEO, CRM, and conversion strategies in partnership with digital agencies and internal teams to maximize direct channel contribution.
* Photography & Visual Storytelling: Plan and supervise architectural, lifestyle, and experiential photo/video shoots that meet Schulte guidelines and enhance merchandising and engagement.
* PR, Social & Influencer Engagement: Collaborate with PR and social teams to generate earned media, drive awareness, and foster community and guest engagement through compelling content.
* Promotions & On-Property Activations: Develop and execute seasonal packages, events, and locally resonant activations that generate buzz and support revenue objectives.
* Multi-Revenue Center Marketing: Develop and implement strategic and tactical marketing plans for all key revenue centers at each property-including dining and F&B outlets, spa, golf, weddings, and group meetings-to drive incremental revenue, elevate brand experience, and support overall commercial goals.
* Community Partnerships: Develop relationships with local organizations, cultural partners, and CVBs to enhance community engagement and drive destination demand.
* Reputation & Crisis Management: Oversee online reputation and provide communication guidance during issues or crises to protect brand equity.
* Ownership Reporting: Prepare monthly updates and quarterly marketing performance reviews with ROI analyses for ownership and corporate leadership.
* Trendspotting: Continuously evaluate hospitality, travel, and digital marketing trends to identify innovative opportunities for the portfolio.
* Signature Experiences: Concept and execute marquee and on-brand events or partnerships that position the hotels as cultural anchors in the community.
* Cross-Functional Collaboration: Work with property GMs, sales and revenue leaders, and operations teams to ensure marketing initiatives support broader commercial strategies.
* Vendor & Agency Oversight: Manage external agency partners and vendors to ensure creativity, accountability, and ROI across marketing programs.
* Performance Measurement: Monitor marketing KPIs and analytics dashboards to evaluate impact, optimize spend, and inform continuous improvement.
* Marketing Resource Management: Oversee budget allocations and cost-sharing across properties using a blended model based on both fixed and variable room count considerations.
Qualifications & Competencies
* Bachelor's degree in Marketing, Communications, Hospitality, or a related field; MBA or advanced degree preferred.
* 8-10 years of progressive marketing experience in hospitality, with at least 3-5 years in a regional or multi-property leadership role.
* Experience working with independent hotel marketing and technology platforms, tools, and systems (e.g., PMS, CRM, etc.).
* Proven ability to develop and execute marketing strategies that drive measurable business outcomes.
* Strong knowledge of digital marketing, CRM, content development, social media, and public relations.
* Exceptional collaboration and communication skills; able to influence across a matrixed organization and partner with both corporate and property-level stakeholders.
* Data-driven mindset with the ability to analyze performance metrics and translate insights into action.
* Creative thinker with a passion for storytelling, brand building, and hospitality.
* Ability to travel to and meet on-property as needed.
Why Join Schulte Hospitality Group?
At Schulte, we empower innovative marketers to lead with purpose and impact. As Area Director of Marketing for the hotels, you'll have the opportunity to shape the narrative of four dynamic properties, connect brand vision with local culture, and drive commercial performance through best-in-class marketing execution.
$50k-91k yearly est. 36d ago
Field Service Specialist I
Copeland 3.9
Georgia jobs
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
No calls or agency requests please.
Job Description
The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
AS A FIELD SERVICE SPECIALIST I, YOU WILL:
Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
Terminate low-voltage control wiring and verify I/O connections.
Load and adjust control programs with support from higher-level specialists.
Provide basic troubleshooting support to ensure systems are operational and free of defects.
Review and interpret store prints and wiring diagrams with assistance.
Support new store commissioning and remodel commissioning activities and associated documentation.
Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
Provide basic training to contractors and site personnel on Copeland hardware/software.
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
1-3 years of experience in refrigeration, HVAC, or controls systems.
Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
Basic understanding of refrigeration systems, control logic, and building automation.
Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
Ability to travel up to 85-90%.
Legal work authorization in the United States - Sponsorship will not be provided for this role
Remote Work Arrangement:
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
Working Conditions:
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
#LI-KP1 #LI-Remote
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
$70k-85k yearly Auto-Apply 60d+ ago
Senior Manager, FP&A
IHG 2.8
Atlanta, GA jobs
**Your day to day** + Monitor trading results and key performance indicators including RevPAR, RGI, and Weighted Segments for the AMER region. Collaborate with the Commercial Team to analyze performance, identify emerging trends, and advise leadership on current risks, including those arising from macroeconomic factors and market segmentation
+ Prepare, deliver, and present a variety of financial materials, including quarterly investor relations decks, business forecasts, monthly RevPAR forecasts, and ad hoc analyses. Ensure all presentations and reports are tailored to the needs of key stakeholders such as the regional leadership team, Investor Relations, and other critical groups, and effectively communicate financial analysis, business performance, and strategic insights
+ Lead and continuously improve the region's financial planning processes, including the development of trading forecasts, budgets, and ad hoc reporting. Integrate input from non-financial activities and cross-functional teams to enhance forecasting accuracy and business alignment
+ Ensure strict alignment with the Comparability Global Standard policy by maintaining accurate and consistent financial reporting for RevPAR and RGI. Accurately reflect hotel status changes including new openings, renovations, and non-discretionary events in all reports, in compliance with policy requirements and annual review processes
+ Support the FDD (Financial Disclosure Documents) process for trading, ensuring comprehensive analysis and accurate reporting
+ Execute special research and analysis projects addressing current macroeconomic issues, business strategies, or operational challenges. Work closely with other departments and critical staff functions to provide consistent data, robust forecasting assumptions, and actionable recommendations
+ Collaborate closely with the Competitor Intelligence team to analyze IHG's performance relative to industry benchmarks, identifying trends and insights that inform strategic financial planning and decision-making
+ Coach and develop team members by providing ongoing feedback, managing performance, and supporting professional growth. Oversee recruitment, assessment, disciplinary actions, and documentation of performance, and act as an advisor to staff to help meet established schedules and resolve technical or operational problems
+ Ensure compliance with all current accounting policies, procedures, and internal controls as well as company policies, laws, rules, and regulations. Maintain the accuracy, completeness, and effectiveness of financial operations and reporting
**What we need from you**
+ Demonstrated ability to assess and understand a variety of internal and external economic and financial issues impacting the business, analyze data, forecast future business trends, and develop effective financial plans based on business assessments.
+ Proven experience in leading and developing people.
+ Strong verbal and written communication skills, with the ability to address all levels within the organization and gain consensus.
+ Demonstrated experience with PeopleSoft, Tableau, or similar financial software for financial reporting, analysis, and presentation.
+ Advanced proficiency in Microsoft PowerPoint and Excel is required.
+ CPA or MBA preferred.
+ In-depth knowledge of finance, budgeting, and accounting processes and regulations, as well as capital projects management standards, techniques, and US GAAP regulations and procedures.
+ Demonstrated ability to scope projects, develop actionable plans, influence others, present convincing arguments, and manage conflicting viewpoints.
**Travel - none**
**Location - Our hybrid work structure in an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.**
**The salary range for this role is $120,000 to $140,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including time off, medical/dental/vision insurance, 401K and other benefits to employees.**
\#LI-SM1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.