FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Hardware Specialist

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Hardware Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $73,000

    Average Salary

What Does A Hardware Specialist Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

Show More

Show Less

How To Become A Hardware Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

Show More

Show Less

Do you work as a Hardware Specialist?

Send To A Friend

Hardware Specialist Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Hardware Specialist Career Paths

Hardware Specialist
Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Technology Manager
7 Yearsyrs
Systems Administrator Information Technology Manager Information Technology Director
Chief Information Officer
11 Yearsyrs
Network Technician Network Administrator Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Network Technician Systems Engineer Project Manager
Service Delivery Manager
10 Yearsyrs
Network Technician Systems Engineer Senior Software Engineer
Chief Technology Officer
11 Yearsyrs
Technical Support Specialist Team Leader Vice President
Vice President Of Information Technology
12 Yearsyrs
Technical Support Specialist Consultant Lead Technician
Technical Manager
7 Yearsyrs
Technical Support Specialist Systems Analyst
Systems Manager
6 Yearsyrs
Computer Technician Information Technology Consultant Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Computer Technician Desktop Support Technician
Senior Desktop Support Technician
6 Yearsyrs
Computer Technician Network Administrator
Information Systems Manager
6 Yearsyrs
Information Technology Specialist Technical Support Technician Field Service Technician
Technical Services Manager
7 Yearsyrs
Information Technology Specialist Information Technology Consultant Information Technology Project Manager
Information Technology Technical Services Manager
9 Yearsyrs
Information Technology Specialist Information Technology Consultant
Information Technology Operations Manager
9 Yearsyrs
Field Service Technician Systems Engineer Senior System Administrator
Information Technology Systems Manager
8 Yearsyrs
Field Service Technician Systems Analyst Information Technology Analyst
Information Technology Supervisor, Information Technology
6 Yearsyrs
Support Specialist Accounts Receivable Specialist Senior Customer Service Representative
Technical Expert
5 Yearsyrs
Support Specialist Support Analyst Service Desk Analyst
Service Desk Manager
7 Yearsyrs
Support Specialist Information Technology/Support Technician Service Desk Analyst
Incident Manager
9 Yearsyrs
Show More
Share

Do you work as a Hardware Specialist?

Help others decide if this is a good career for them

Average Length of Employment
MIS Specialist 3.3 years
Top Careers Before Hardware Specialist
Cashier 6.1%
Owner 4.1%
Manager 4.1%
Specialist 3.7%
Technician 3.7%
Internship 3.4%
Top Careers After Hardware Specialist
Owner 5.0%
Specialist 3.2%

Do you work as a Hardware Specialist?

Highest Hardware Specialist Salaries

Job Title Company Location Start Date Salary
SR. Principal Storage Hardware Specialist Symantec Corporation Mountain View, CA Apr 07, 2014 $133,000
Hardware Specialist Trygstad Technical Services, Inc. Redmond, WA May 26, 2015 $101,000
Agiletrac Hardware Specialist Team Lead General Electric Company-Healthcare Glen Allen, VA Aug 27, 2010 $95,000 -
$100,000
Agiletrac Hardware Specialist Team Lead General Electric Company-Healthcare Glen Allen, VA Sep 08, 2010 $95,000 -
$100,000
Hardware Specialist General Electric Company-Healthcare Glen Allen, VA Jan 01, 2012 $78,850 -
$87,150
Hardware In The Loop Specialist .02) IAV Automotive Engineering Inc. Auburn Hills, MI Aug 20, 2016 $75,000

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Hardware Specialist?

Have you worked as a Hardware Specialist? Help other job seekers by rating your experience as a Hardware Specialist.

Top Skills for A Hardware Specialist

  1. Computer Hardware
  2. Customer Service
  3. Laptops
You can check out examples of real life uses of top skills on resumes here:
  • Offered technical consultation in the purchasing of computer hardware and peripherals including installation and customizing of MS operating systems and applications.
  • Provide technical support for installation technicians and customer service via telephone and on-site.
  • Maintained the availability of company computer resources including servers, workstations, laptops.
  • Maintained Dell Desktops and laptops, Symbol Pocket PC and network printers.
  • Provided technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware.

Hardware Specialist Demographics

Gender

Male

80.3%

Female

12.7%

Unknown

7.0%
Ethnicity

White

58.9%

Hispanic or Latino

18.0%

Black or African American

12.0%

Asian

7.5%

Unknown

3.6%
Show More
Foreign Languages Spoken

Spanish

46.7%

Russian

6.7%

Mandarin

6.7%

Cheyenne

3.3%

Portuguese

3.3%

Chinese

3.3%

Telugu

3.3%

Cantonese

3.3%

Malay

3.3%

Kannada

3.3%

Carrier

3.3%

Hindi

3.3%

Arabic

3.3%

Italian

3.3%

Bengali

3.3%
Show More

Hardware Specialist Education

Schools

University of Phoenix

17.4%

A-Technical College

8.1%

Northern Virginia Community College

7.0%

Strayer University

5.8%

Colorado Technical University

5.8%

University of Georgia

5.8%

Anne Arundel Community College

4.7%

Eastern Michigan University

3.5%

University of Maryland - University College

3.5%

Central Texas College

3.5%

Western Governors University

3.5%

Spring Arbor University

3.5%

Virginia Commonwealth University

3.5%

Mesa Community College - Boswell

3.5%

Franklin University

3.5%

Radford University

3.5%

Troy University

3.5%

Robert Morris University

3.5%

State University of New York Buffalo

3.5%

Oklahoma State University

3.5%
Show More
Majors

Business

14.2%

Computer Science

13.1%

Computer Information Systems

12.3%

Information Technology

9.7%

Electrical Engineering

6.6%

Computer Networking

5.4%

Computer Engineering

4.6%

Electrical Engineering Technology

4.3%

Information Systems

3.4%

Communication

3.1%

Criminal Justice

2.8%

Management

2.6%

Liberal Arts

2.6%

Environmental Control Technologies/Technicians

2.6%

Marketing

2.6%

Accounting

2.3%

Education

2.0%

Project Management

2.0%

Engineering

2.0%

Information Sciences

2.0%
Show More
Degrees

Bachelors

38.4%

Other

23.3%

Associate

19.8%

Masters

10.4%

Certificate

4.8%

Diploma

2.6%

Doctorate

0.7%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate Working As a Hardware Specialist?

Are you working as a Hardware Specialist? Help us rate Hardware Specialist as a Career.

Top Hardware Specialist Employers

Jobs From Top Hardware Specialist Employers

Hardware Specialist Videos

Network Engineer: Expectations vs Reality

CAREERS IN HARDWARE & NETWORKING – Certification course,Diploma,CCNA,MCSA,REDHAT,Job opportunities

Computer Hardware Information : How Do 2 Hard Drives Work on 1 Computer?

Related to your recently viewed content