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What is a hardware support specialist and how to become one

Updated January 8, 2025
3 min read
Quoted experts
Kate Marek Ph.D.,
Oriehi Destiny Anyaiwe
There is more than meets the eye when it comes to being a hardware support specialist. For example, did you know that they make an average of $29.43 an hour? That's $61,209 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What general advice would you give to a hardware support specialist?

Kate Marek Ph.D.Kate Marek Ph.D. LinkedIn profile

Director and Professor, Dominican University

Choose an organization in tune with one's values. Look for a job in growth areas, such as data asset management, data analysis, etc.
ScoreHardware Support SpecialistUS Average
Salary
4.8

Avg. Salary $61,209

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.5
Race

American Indian and Alaska Native 0.41%

Asian 10.60%

Black or African American 12.06%

Hispanic or Latino 14.43%

Unknown 5.26%

White 57.25%

Gender

female 14.57%

male 85.43%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Hardware support specialist career paths

Key steps to become a hardware support specialist

  1. Explore hardware support specialist education requirements

    Most common hardware support specialist degrees

    Bachelor's

    40.0 %

    Associate

    38.2 %

    High School Diploma

    10.9 %
  2. Start to develop specific hardware support specialist skills

    SkillsPercentages
    Hardware Support16.67%
    Technical Support10.13%
    Computer System7.27%
    Linux6.71%
    Phone Calls4.88%
  3. Complete relevant hardware support specialist training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New hardware support specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a hardware support specialist based on U.S. Bureau of Labor Statistics data and data from real hardware support specialist resumes.
  4. Research hardware support specialist duties and responsibilities

    • Manage all operating end-user software including JavaScript - updating/installing Java.
    • Work with users to troubleshoot printing, scanning, computer, network, and server system issues.
    • Decorate for high number of complete tickets that are escalate and ability to troubleshoot undocument issues.
    • Standardize PC imaging according to departmental specifications, which result in streamline deployment and support processes.
  5. Prepare your hardware support specialist resume

    When your background is strong enough, you can start writing your hardware support specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a hardware support specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable hardware support specialist resume templates

    Build a professional hardware support specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your hardware support specialist resume.
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
    Hardware Support Specialist Resume
  6. Apply for hardware support specialist jobs

    Now it's time to start searching for a hardware support specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first hardware support specialist job

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Average hardware support specialist salary

The average hardware support specialist salary in the United States is $61,209 per year or $29 per hour. Hardware support specialist salaries range between $43,000 and $87,000 per year.

Average hardware support specialist salary
$61,209 Yearly
$29.43 hourly

What am I worth?

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How do hardware support specialists rate their job?

-/5

5 stars

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1 star

Hardware support specialist reviews

profile
A zippia user wrote a review on Nov 2023
Pros

You get to help a lot of people in many different ways as well as learning new things about technology

Cons

I have aids now due to the painfulness of sitting down all day


profile
A zippia user wrote a review on Jul 2020
Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.

Cons

I don't like sitting around being inactive. So I'll keep my self always busy


profile
A zippia user wrote a review on Apr 2020
Pros

I enjoy the challenges and learning new things . Technology is always evolving.

Cons

Customer is unwilling to provide you with necessary information in order to assist them.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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