Hardware support technicians help maintain and repair a company's hardware systems, such as desktops, motherboards, and more. They help install new computer systems for a company, troubleshoot any hardware issues, and monitor the system for any problems.

It goes without saying that hardware support technicians need to know a lot about installing and repairing all kinds of hardware components. They need to be familiar with many different operating systems, from Mac to Linux, as well. But hardware support technicians can't spend their days buried in their keyboards. They also need to provide excellent customer service to colleagues with computer issues.

Hardware support technicians are in high demand in retail, local government offices, and any other workplace where there are complicated computer systems to maintain. On average, they earn $39,352 a year. In order to get hired, most hardware support technicians need to have some practical experience providing IT support. Some even have bachelor's degrees in computer science or a related subject

What Does a Hardware Support Technician Do

There are certain skills that many hardware support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

How To Become a Hardware Support Technician

If you're interested in becoming a hardware support technician, one of the first things to consider is how much education you need. We've determined that 46.4% of hardware support technicians have a bachelor's degree. In terms of higher education levels, we found that 4.1% of hardware support technicians have master's degrees. Even though most hardware support technicians have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Hardware Support Technician

Hardware Support Technician Career Paths

Average Salary for a Hardware Support Technician

Hardware Support Technicians in America make an average salary of $41,832 per year or $20 per hour. The top 10 percent makes over $54,000 per year, while the bottom 10 percent under $31,000 per year.
Average Hardware Support Technician Salary
$41,832 Yearly
$20.11 hourly
$31,000
10 %
$41,000
Median
$54,000
90 %

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Hardware Support Technician Education

Hardware Support Technician Majors

Hardware Support Technician Degrees

Bachelors

46.4 %

Associate

37.2 %

High School Diploma

6.6 %

Top Colleges for Hardware Support Technicians

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571

Top Skills For a Hardware Support Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.2% of hardware support technicians listed hardware on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Choose From 10+ Customizable Hardware Support Technician Resume templates

Zippia allows you to choose from different easy-to-use Hardware Support Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Hardware Support Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Hardware Support Technician Demographics

Hardware Support Technician Gender Distribution

Male
Male
89%
Female
Female
11%

After extensive research and analysis, Zippia's data science team found that:

  • Among hardware support technicians, 11.4% of them are women, while 88.6% are men.

  • The most common race/ethnicity among hardware support technicians is White, which makes up 58.1% of all hardware support technicians.

  • The most common foreign language among hardware support technicians is Spanish at 53.8%.

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Top Hardware Support Technician Employers

Most Common Employers For Hardware Support Technician

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1IBM$71,679$34.466
2Google$61,031$29.343
3Dell$59,145$28.4410
4UBS$53,490$25.728
5General Dynamics$49,637$23.864
6Bank of America$48,117$23.133
7IDEXX$46,526$22.375
8Reynolds and Reynolds$45,005$21.644
9DXC Technology$44,464$21.384
10St Joseph's Hospital$43,851$21.083

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