Hardware support technicians help maintain and repair a company's hardware systems, such as desktops, motherboards, and more. They help install new computer systems for a company, troubleshoot any hardware issues, and monitor the system for any problems.
It goes without saying that hardware support technicians need to know a lot about installing and repairing all kinds of hardware components. They need to be familiar with many different operating systems, from Mac to Linux, as well. But hardware support technicians can't spend their days buried in their keyboards. They also need to provide excellent customer service to colleagues with computer issues.
Hardware support technicians are in high demand in retail, local government offices, and any other workplace where there are complicated computer systems to maintain. On average, they earn $39,352 a year. In order to get hired, most hardware support technicians need to have some practical experience providing IT support. Some even have bachelor's degrees in computer science or a related subject