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Top 50 Hardware Support Technician Skills

Below we've compiled a list of the most important skills for a Hardware Support Technician. We ranked the top skills based on the percentage of Hardware Support Technician resumes they appeared on. For example, 17.4% of Hardware Support Technician resumes contained Computer Hardware as a skill. Let's find out what skills a Hardware Support Technician actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Hardware Support Technician

1. Computer Hardware
demand arrow
high Demand
Here's how Computer Hardware is used in Hardware Support Technician jobs:
  • Coordinated personal computer hardware and software troubleshooting, installation, repair, problem diagnosis, and implementation.
  • Performed computer hardware troubled shooting and maintenance
  • Provided client assistance concerning the use of computer hardware and software, including printing, installation, and electronic mail.
  • Assisted purchasing team with specifications needed for upgrades to computer hardware and software.
  • Coordinated installation of POS and computer hardware for new store locations.
  • Trained in the removal and installation of computer hardware components.
  • Support end-user computer hardware, peripherals, and applications in a multi-location Windows network environment in corporate headquarters and remote offices.
  • Started as Computer Hardware Support Technician,providing technical support and information to customers.
  • Promoted to Product Evaluator, testing various computer hardware products and documenting results.
  • Fixed all pieces of computer hardware that Menards used.

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211 Computer Hardware Jobs

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2. Technical Support
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high Demand
Here's how Technical Support is used in Hardware Support Technician jobs:
  • Provided technical support to end-users in hardware/software proficiency for Sabre Servers, Printers and Computers.
  • Resolve technical support tickets daily with timely and accurate assistance.
  • Worked in shipping & receiving, making certain all records and forms were processed correctly & hardware technical support.
  • Derived solutions as a technical support representative to medical students on the efficient use of Palm OS software.
  • Provided troubleshooting and technical support for issues with Cisco IP telephone system, security camera and security doors.
  • Provided 1st level technical support; answering support queries via phone, email and online chats.
  • Provided exceptional service and technical support to home office users and outside clients.
  • Handle any technical support issues which arise on-site in a Microsoft Windows environment.
  • Provided top tier technical support for Android users, specifically with Nexus devices.
  • Provide Technical Support for the Google Store products - call center rep
  • Provided technical support for all company locations throughout Utah.
  • Provided customers with effective technical support via phone.
  • Provided on-the-job training to Tier 1 Helpdesk regarding technical support procedures and troubleshooting.
  • Sole technical support for installation, voice response, web, bulletin board, and other technology-related issues for clients.
  • Provided onsite and remote Tier II Technical Support to end users.
  • Provided remote technical support for customers of IBM Pseries servers.

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2,988 Technical Support Jobs

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3. Network Printers
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high Demand
Here's how Network Printers is used in Hardware Support Technician jobs:
  • Assisted in deploying an entire trade floor consisting of workstations, Laptops, local & network printers.
  • Provided comprehensive knowledge of desktop, portable and network printers.
  • Installed setup and configured all network printers.
  • Add network printers with Windows (98, 2K, XP) and remove printers from the network.

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12 Network Printers Jobs

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4. Customer Service
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high Demand
Here's how Customer Service is used in Hardware Support Technician jobs:
  • Diagnosed and resolved complex network and technical problems efficiently while providing communication and customer service excellence.
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Provided exceptional customer service, answered questions and provided information.
  • Assembled, configured, and maintained client hardware according to customer requirements, and provided external technical support and customer service.
  • Resolve End User issues using superior customer service and communication skills.
  • Practiced customer service skills to satisfy customer needs.
  • Provide excellent customer service for 5500 user.

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1,308 Customer Service Jobs

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5. Windows XP
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high Demand
Here's how Windows XP is used in Hardware Support Technician jobs:
  • Identified, isolated, documented and resolved technical problems surrounding Windows 95, 98, 2000 Pro and Windows XP.
  • Led team of 5 analysts to migrate 500 desktops from Windows 98 to Windows XP.
  • Maintained and Troubleshoot Microsoft technologies (Windows 2000/2003, Server, and Windows XP).
  • Install, configure, and Migrate Windows XP and Win7 * Maintain monthly process file logs
  • Installed configured, and supported Windows XP / 2000 and NT 4.0 operating systems.
  • Utilized network server to image multiple PC's with Windows XP.
  • Provided support for Windows XP and Windows 2000.
  • Supported Windows XP and Windows Vista repair and reinstallation for all performance, booting and customer educational issues.

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23 Windows XP Jobs

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6. Remote Access
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high Demand
Here's how Remote Access is used in Hardware Support Technician jobs:
  • Provided client support using telephone, email, remote access tools, and on-site visits.
  • Provided first level technical support to end-users by means of telephone and remote access.

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46 Remote Access Jobs

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7. Troubleshoot
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high Demand
Here's how Troubleshoot is used in Hardware Support Technician jobs:
  • Updated knowledge base with troubleshooting documentation to prevent unnecessary escalations.
  • Collaborated directly with clients to remotely troubleshoot hardware support issues.
  • Install and Troubleshoot Software configurations.
  • Performed troubleshooting and repaired hardware.
  • Identified and resolved technical support issues, communicating with users and other support personnel to troubleshoot and repair all system issues.
  • Provided hardware troubleshooting, repair and maintenance for a network of over 2500 workstations running Microsoft operating systems and applications.
  • Answered service calls through Remedy ticketing system, troubleshooting over the phone or desk side throughout the building.
  • Provided services to remote sites and coordinated with local technicians on troubleshooting and problem solving.
  • Educated customers in the benefits of control center software and troubleshooting their computers.
  • Worked to troubleshoot OS and hardware issue on many computers and peripherals.
  • Installed and provided troubleshooting for the MicroMD(TM) software package.
  • Work with old and new IT equipment to fix and troubleshoot errors.
  • Provided telephone and email support to troubleshoot, and resolve client issues.
  • Install and troubleshoot networked printers in a Print Server environment.
  • Used remedy ticking system for documenting notes and troubleshooting steps.
  • Provide third tier support for technicians troubleshooting mail systems.
  • Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
  • Managed the entire firm's PDAs, from ordering and provisioning to maintenance and troubleshooting.
  • Collaborate with Telecommunication team to troubleshoot network issues.. Video and web conferencing endpoints for internal corporate users.
  • Install software; troubleshoot all hardware issues including motherboards, power supplies, hard drives and dvd/cd drives.

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1,056 Troubleshoot Jobs

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8. Setup
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high Demand
Here's how Setup is used in Hardware Support Technician jobs:
  • Receive, configure and setup medical workstations for every hospital department per specific requirements.
  • Performed numerous support activities including initial system setup & configuration, repair & maintenance and full as well as incremental backups.
  • Assist Franchisees and employees of Jackson Hewitt storefronts setup and configure their networks and troubleshoot any issues they are having.
  • Provided NT support, administration, and print queue setup.
  • Provide mobile device setup and support.
  • Home network/business and router setup.
  • Field operations/Tech Setup - Onsite visits/setup.

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387 Setup Jobs

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9. PC
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high Demand
Here's how PC is used in Hardware Support Technician jobs:
  • Support for Information Technology areas, including PC and hardware support, telephone and paging support and software deployment.
  • Managed technicians diagnosing and repairing issues with UNIX hardware and PC's with Microsoft Windows Operating System installed.
  • Install, maintain, and repair all PC's, monitors, printers, cameras and related equipment.
  • Worked with the Help Desk to resolve end user PC hardware issues, printer and peripheral support.
  • Maintained network and PC preventive maintenance logging efforts to ensure network and data integrity.
  • Engaged in the operation of configuring new user accounts on Desktops and PC moves.
  • Replace or upgrade desktop PCs and monitors; setup network and local printers.
  • Repair, build, and troubleshoot PCs with hardware and operating system problems.
  • Participated in hardware and software testing of upcoming Creative products.
  • Performed moves of users PC equipment as required.
  • Supported users with PC hardware and Software issues.
  • Installed and configured new PCs and printers.
  • Repaired APC Universal Power Supplies.
  • Perform touch up/ rework on PCB's.
  • Deployed PC's to users.
  • Experience troubleshooting all pc-compatible peripherals and equipment
  • Performed full image backups of all PC's on a regular basis using Acronis True Image software.
  • Participate in installation and disconnection of 100+ monitors, pcs, cables etc.
  • Configured, installation and maintenance of Bloomberg PC's
  • Assist in maintenance of trouble ticket resolution in cloud infrastructure thru Jira/Hipchat ticketing reports.

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1,252 PC Jobs

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10. Active Directory
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high Demand
Here's how Active Directory is used in Hardware Support Technician jobs:
  • Managed Active Directory and maintained Group Policies.
  • Resolved corporate and remote employees' incident using the Mashups Ticketing System and Active Directory.
  • Provided support to end users using VMware, Active Directory, VSpher, SCCM, RDP and https://www.join.me.

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490 Active Directory Jobs

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11. OS
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high Demand
Here's how OS is used in Hardware Support Technician jobs:
  • Worked closely with the hardware technicians to create documentation for Engineer Design Modifications, debug complex digital/analog circuitry.
  • Guided support technicians to foster good communication and cooperation of technical personnel responsible for network support services.
  • Provide Service Delivery Coordinator with required call closure documentation and necessary SLA reporting.
  • Performed incident and problem management from initial response to closure.
  • Addressed any networking issues, deployed multiple printers, and worked closely with Server Administrators on replacement printers and site set-up.
  • Worked closely with Marketing, SW/FW developers and Hardware Designers to design and support Modem based Marketing Requirements.
  • Train all new-hire FSE's on the operation, function and repair of the AcuDose-Rx product.
  • Provided Network access for remote support of server/client access for hundreds of hospitals.
  • Worked closely with various vendors for and routine repair of equipment and services.
  • Perform ghosting of images for conformity of the user's computer environment.
  • Performed remote diagnostics on customer disk drives - and tape drives.
  • Conduct telephone on-line testing, diagnostics, and determination of resolution.
  • Repair and diagnose RMA (Return Materials Authorization) units.
  • Repair Two-way base station radios and computer systems.
  • Trouble shooting and diagnostic testing.
  • Install server OS, RedHat, SUSE 10, 11 ISLE Windows Server 2008 & Server 7.
  • Installed SOPHOS encryption software along with VMware Horizon client and Secure ID hard/soft tokens for security compliance.
  • Configure OS image installs on new thin clients and re-image as needed.
  • Provided SME guidance in the development or delivery of requisite documents (e.g., ATOs, IATOs etc.)
  • Received specialized training from lead technicians Assisted in correcting advanced technical issues Cross trained on several devices Volunteered to undertake additional responsibilities

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1,239 OS Jobs

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12. Software Issues
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high Demand
Here's how Software Issues is used in Hardware Support Technician jobs:
  • Supported both customers and technicians in troubleshooting hardware and software issues for Dell computers logging all calls in DellServ.
  • Resolved hardware and software issues in cooperation with staff and across departments.
  • Research software issues and standards in order to implement into environment.
  • Work in customer database to log customer calls and hardware/software issues.

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652 Software Issues Jobs

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13. POS
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high Demand
Here's how POS is used in Hardware Support Technician jobs:
  • Composed internal documentation and processes for workstation and server provisioning.
  • Participated in the initial setup and upgrades store infrastructure including network, server, POS software, and other hardware configuration.
  • Collaborate with coworkers to update step by step post imaging checklist, ensuring that a quality controlled process is followed.
  • Research and direct ongoing POS issues to proper departments in resolving customer and store issues.
  • Set up and configure PC workstations for POS Software Retail Pro and Microsoft Dynamics RMS.
  • Provided critical repair backup support to all other departments within POS Support Operations.
  • Organized inventory of parts received, returned, and assets recommended for disposal.
  • Tested customer POS systems to ensure the smooth operation of all systems.
  • Perform Diagnostics and Repairs on various POS related Hardware and Peripheral Devices.
  • Provided break/fix and support for post-sales POS hardware and software issues.
  • Managed RMA processes for vendor-repaired POS Hardware and Peripheral Devices.
  • Connected POS environments to various fuel based hardware simulators.
  • Position: Computer software & hardware Technician.
  • Retrieved and reviewed device logs and bug reports to identify possible issues.
  • Manage perpetual Sparepool of POS Hardware Inventory for Store Support Operations.
  • Received positive feedbacks numerous times in client surveys.
  • Contract position with IBM RS/6000/Pseries HARDWARE SUPPORT group.
  • Support ranged from Scales/weighing systems to POS systems, RF handhelds, and network support remotely and onsite while consulting vendors.
  • Manage daily order activity for POS Hotswap and Rollout requests to Field Units.
  • Contract position with the Americold iSeries support team.

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215 POS Jobs

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14. Troubleshot
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high Demand
Here's how Troubleshot is used in Hardware Support Technician jobs:
  • Installed, configured and troubleshot Outlook, FileSite document management system and Accuroute integration.

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15. Internet
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average Demand
Here's how Internet is used in Hardware Support Technician jobs:
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, sharing issues, printer setup and networking issues.
  • Help Desk & Technical Support for internal Network, Internet & wireless devices.
  • Solve visitor internet visit issues, password and scheduling issues.
  • Transferred the company website onto a new Internet server.

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158 Internet Jobs

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16. Lan
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average Demand
Here's how Lan is used in Hardware Support Technician jobs:
  • Installed and monitored security surveillance at UB Medical Computing Center.
  • Configure Cisco Wireless LAN Controller software after hardware replacement.
  • Developed conversion and system implementation plans.
  • Managed the firm s Atlanta based disaster recovery server room as well as a smaller server room in Tallahassee, FL.
  • Managed and support users in relations to LAN/ WAN administration within the Quartermaster Center and School (QMC&S).
  • Research, test, and plan the implementation of new hardware and software technologies by keeping up-to-date with market trends.
  • Job duties and skills I worked as a sale associate, sold insurance plans and answered calls.
  • Develop web applications in Microsoft Visual Studio using ASP.NET and VB.NET languages.
  • Resolved LAN, wireless, and TCP/IP issues on Cisco devices.
  • Documented and inventoried lab hardware and network VLAN schematics.
  • Install and configure computer networks including LAN and WAN.
  • Created VPN's across WAN/LAN environment.
  • Accommodated system planning for three successful multi-vendor peripheral repair organizations.
  • Test Windows 2000 on Dell workstations and a variety of laptops for planned rollout.
  • Plan and develop web-based applications to fill business needs using various programming languages.
  • Use Spiceworks to track desktop support tickets and to administer LAN devices.
  • Performed walk-throughs of LAN rooms to ensure functionality of servers.
  • Performed security hardening and updates/patches rollouts for server and workstations (Windows Server Update Services, LANDesk).
  • Planned and implemented LANs / VPNs and configured routers, switches, and computers.
  • Installed and supported several types of networks; Alloy, LANtastic and Novell networks

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903 Lan Jobs

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17. Desktop
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average Demand
Here's how Desktop is used in Hardware Support Technician jobs:
  • Completed troubleshooting on network connectivity, desktop configuration, printers' connectivity, and network access issues regarding permissions.
  • Provide end-user training and documentation for desktop applications.
  • Position: Desktop Software & Hardware Support Technician Job duties and skills I've been with the company for three years.
  • Maintained and supported users with various desktop and laptop hardware issues as well as configuring and troubleshooting new printers.
  • Provide on-site tech support to include installation, maintenance and repairs of desktops, laptops, and peripherals.
  • Patched networking cables in IDF closets to provide network connections onto users' desk for desktops and phones.
  • Moved and installed 100+ laptops, desktops, and connected devices in fast-paced trade floor environment.
  • Provide Desktop and Hardware support for the South Bay Medical Center and surrounding Medical Office Buildings.
  • Ordered necessary parts for repairs to equipment such as desktops, laptops, and printers.
  • Worked with SharePoint, Associated Service Desktop along with Microsoft Office Suite.
  • Performed MAC desktop support for 10 MAC users, including networking.
  • Maintained the client's servers using remote desktop.
  • Performed data recovery for desktops and laptops.
  • Provided desktop support to over 200 users.
  • Work with team members to correct issues efficiently either on-site or remotely utilizing tools such as CA Unicenter Desktop Management System.
  • Deploy new workstations (desktop and laptop) using imaging software Troubleshoot computer related issues to various bank branches.
  • Performed computer refresh for over 300 IBM Thinkpads and IBM desktops Troubleshooting hardware and software issues Windows 2000
  • Help desktop support with Ethernet problems (Dell, IBM and Apple latop and desktop.)
  • Unbox and image laptop and desktops for future deployment of devices.
  • Imaged desktop systems using Symantec ghost.

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2,437 Desktop Jobs

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18. Linux
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average Demand
Here's how Linux is used in Hardware Support Technician jobs:
  • Demonstrated knowledge of all Network Hardware Zebra printer, and Linux - based software of the store systems.
  • Work with Windows, Solaris, Citrix, Linux and other Software

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518 Linux Jobs

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19. Peripheral Equipment
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average Demand
Here's how Peripheral Equipment is used in Hardware Support Technician jobs:
  • Operated computer and peripheral equipment to process business, scientific, engineering, and other data, according to operating instructions.
  • Perform troubleshooting of PC s and peripheral equipment.

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525 Peripheral Equipment Jobs

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20. VPN
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average Demand
Here's how VPN is used in Hardware Support Technician jobs:
  • Traveled to remote sites to install new equipment, set up VPN device for network connectivity, and trained new users.
  • Resolve network connectivity, VPN problems, and client-server issues.
  • Walked clients though installing Cisco VPN client and certificate.
  • Resolved VPN/RAS issues for sales staff.
  • Supported remote access capabilities (VPN, Citrix, IP Sec).
  • Travel onsite for Server, VPN and Printer setup.
  • Upgrade Blue Ridge Networks VPN equipment (i.e.
  • Supported more than 2,000 VPN and mobile workers via Sita, Ipass, and Metro Connect.

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165 VPN Jobs

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21. Unix
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average Demand
Here's how Unix is used in Hardware Support Technician jobs:
  • Work in the call center to help support store and campus end users in a mixed Unix/Windows environment.
  • Provided software support for a variety of DOS packages and UNIX applications.
  • Configured mail systems and printing systems for UNIX servers.
  • Reported to IT Unix Hardware and Windows Support manager.
  • Provided phone supported and assigned trouble tickets to the appropriate team I.E Unix, Market data.

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327 Unix Jobs

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22. User Accounts
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average Demand
Here's how User Accounts is used in Hardware Support Technician jobs:
  • Engaged with limited administrative duties such as unlocking user accounts and changing passwords using user manager for NT 4.0.
  • Configure user accounts and security through local group policy, installation and configuration of SQL for the POS environment.
  • Set up a peer-to-peer network for computers and printers and created user accounts, passwords, shared folders.
  • Set up user accounts, regulating and monitoring file access to ensure confidentiality and proper use.
  • Manage end user accounts, access rights in Active directory on Windows Server 2003/2008 R2.
  • Create new domain user accounts in Active Directory and new mailboxes in Exchange 2007.

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341 User Accounts Jobs

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23. Suite
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average Demand
Here's how Suite is used in Hardware Support Technician jobs:
  • Installed, supported Microsoft Office suite and Netscape products.
  • Trained and perform maintenance and all system administration duties on Deployable TACSIM Suite during Exercises where TACSIM is required.

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339 Suite Jobs

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24. Mac
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average Demand
Here's how Mac is used in Hardware Support Technician jobs:
  • Provided computer hardware technical support and customer service for independent and chain pharmacies nationwide.
  • Performed Quality analysis of IBM machines and applications/ Generated Defect Logs
  • Engaged in the process of imaging new machines for deployment to XP SP2 & user file backup using Ghost 7.0.
  • Configure new machines to clients' needs and transfer data back onto new machine.
  • Stage servers as well as client machines for use in retail businesses.
  • Install and Configure Fax machines and Printers for stores and pharmacies.
  • Supported various operating systems such as Windows, Mac and Linux.
  • Engaged in the process of imaging new machines for deployment.
  • Removed parts and stripped down various machines for resale.
  • Supported Windows and Mac enterprise office and remote users.
  • Provided support for various MAC OS and Windows platforms.
  • Performed diagnostics on various Dell Power Edge Series machines.
  • Transfer files from old client machines to new machines.
  • Repaired PC's and Mac's.
  • Installed Avistar camera units on trade floor machines.

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529 Mac Jobs

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25. Compaq
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average Demand
Here's how Compaq is used in Hardware Support Technician jobs:
  • Diagnose and repair of HP, Compaq, Dell, Gateway and Micron desktop and laptop systems.
  • Worked with Dell, Compaq, IBM and Hewlett Packard Support over the phone.
  • Installed and diagnosed hardware on dell and Compaq desktop compute
  • Performed Break-Fix on all HP/Compaq/Dell PCs.
  • Build proprietary Compaq Proliant servers for internal customers and installing Windows 2000 Server or NT 4.0 operating systems.
  • Installed and maintained IBM T- Series laptops, Compaq desktops and Dell Opitoplex and Precision desktops.
  • Configured and upgraded Dell, HP/Compaq, and Lenovo laptops and workstations, and peripherals.
  • Provided serverhardware technical support for all IM Proliant Compaq systems deployed in Houston, in addition to providing escalation support worldwide.

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10 Compaq Jobs

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26. Symantec
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average Demand
Here's how Symantec is used in Hardware Support Technician jobs:
  • Performed virus removal and installations of Symantec Norton Anti-virus.
  • Support and updating of Cisco VPN s, Symantec, Microsoft Office, Adobe and CHCS/AHLTA products.
  • Create and maintain hard drive imaging (Symantec Ghost).
  • Deployed and maintained Symantec endpoint protection manager and clients.

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139 Symantec Jobs

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27. Tcp/Ip
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average Demand
Here's how Tcp/Ip is used in Hardware Support Technician jobs:
  • Network experienced in TCP/IP, installation and configuration, DHCP and static IP addressing, scripting/automating of routine tasks.
  • Migrated data via the network and configured TCP/IP for Windows 95 and NT 4.0 operating systems.
  • Setup/Configured PC's for the Network using TCP/IP.
  • Assisted in troubleshooting problems relating to network connectivity/TCP/IP configuration, hardware, warranties, service and parts replacement.

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28. Lexmark
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average Demand
Here's how Lexmark is used in Hardware Support Technician jobs:
  • Provided technical support for 1200 employees using Dell, Lexmark, Compaq and HP printers.
  • Trouble shoot, problem solve, repair, and maintain Lexmark laser printers.
  • Supported HP workstations, Lexmark printers and bank tablets.
  • Troubleshooted various brands of printers like Hewlett Packard and Lexmark

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26 Lexmark Jobs

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29. Lenovo
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average Demand
Here's how Lenovo is used in Hardware Support Technician jobs:
  • Utilize Win PE, CloneZilla and physical disk cloning tool to image HP and Lenovo desktop and laptop computers.
  • Established and negotiated vendor contracts (Lenovo, Dell, CDW, Newegg, etc.)

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89 Lenovo Jobs

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30. SQL
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low Demand
Here's how SQL is used in Hardware Support Technician jobs:
  • Created specialty reports through queries in Excel spreadsheets, SQL knowledge, HL7 Integration communication through database.
  • Support and administrate a Microsoft SQL server, as well and updating and backing up.
  • Maintained the Microsoft SQL Server Database that powers MicroMD EMR(TM).
  • Assisted clients with software and Microsoft Office issues using SQL Server.
  • Experience w/ SSRS, Power BI, SP KPI Dashboard, SQL and Access reporting tools.

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777 SQL Jobs

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31. Lotus Notes
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low Demand
Here's how Lotus Notes is used in Hardware Support Technician jobs:
  • Monitor client tickets, desktop support email and departmental scheduling with Lotus Notes

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83 Lotus Notes Jobs

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32. WAN
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low Demand
Here's how WAN is used in Hardware Support Technician jobs:
  • Maintained the LAN, WAN and network devices.

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866 WAN Jobs

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33. Software Packages
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low Demand
Here's how Software Packages is used in Hardware Support Technician jobs:
  • Configure FTP protocols and dropbox connections * Install and configure software packages for department end-users.
  • Installed and updated all software packages as needed Utilized GoTo Assist, Dameware and PC Anywhere for remote troubleshooting/software installs.

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333 Software Packages Jobs

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34. Laptops
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low Demand
Here's how Laptops is used in Hardware Support Technician jobs:
  • Monitored systems performance and provide security measures, troubleshooting and maintenance as needed on Desktop/laptops.
  • Assist with shipping-receiving and recycling of desktops/laptops.
  • Provided break/fix for HP Products including LaserJet Printers, Fujitsu laptops and Support remote customers on install and system problems.
  • Worked in desktop support, which involved imaging, post ghosting, and distributing new desktops and laptops.
  • Followed a script using Norton Ghost to install image on laptops and desktops.
  • Installed and configured Cisco virtual phones on laptops for end users.
  • Start the imaging process that BDO uses on all their laptops.
  • Installed, serviced and connected desktops, laptops and printers.
  • Performed troubleshooting and repaired Dell PC's and Dell laptops.
  • Loaded and configured laptops and desktops with ghost images.
  • Tested software on laptops and desktops before deployment.
  • Configured and replaced hardware in laptops and desktops.
  • Brand laptops in BIOS with system information.
  • Remove old motherboards from system laptops.
  • Repair of desktop and laptops (HP, Dell).
  • Support and installation of IAVA-compliant software and updates, and DAR/CMG-Credant encryption software on laptops.
  • Configured loaner laptops with Citrix for both traveling lawyers and those working from home.
  • Created ghost boot network CDs for all laptops.
  • Unboxed, configured and reimaged desktops and laptops for use by employees.

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340 Laptops Jobs

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35. Software Problems
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low Demand
Here's how Software Problems is used in Hardware Support Technician jobs:
  • Monitored and responded to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
  • Provided technical support to solve hardware and software problems over the phone.
  • Supported customer hardware/software problems using the Windows 95/NT 4.0 operating systems.
  • Performed diagnostics and troubleshot hardware and software problems.

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464 Software Problems Jobs

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36. Xerox
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low Demand
14 Xerox Jobs

No jobs at selected location

37. RAM
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low Demand
Here's how RAM is used in Hardware Support Technician jobs:
  • Customized end user workstation environments to operate cost effectively, with maximum efficiency within desired parameters, as specified by clients.
  • Network configuration, O/S and browser related issues for proprietary medical software as well as Windows programs.
  • Assisted with the analysis of existing complex programs and formulate logic for new complex internal systems.
  • Performed Mainframe Hardware installs and decommissions at multiple EDS data centers in the Plano TX area.
  • Load and program code via In System Programming, JTAG and Ethernet.
  • Performed hardware support and RAM surface mounting for this computer memory company.
  • Ensured that programs were compatible with other programs already in use.
  • Configure backup solutions using Nova Backup and Backup Assist programs.
  • Owned Hardware Logistics Support functionalities for Enabling Platforms and Services across Windows 10 software development programs and testing environments.
  • Administer milling machines' network communications to a central server that dispenses and accepts programs to perform specific tasks.
  • Prepared flowcharting, perform coding, and test/debug programs.
  • Worked with various programs and devices including Citrix Metaframe, Exchange, Blackberry BES, Cisco and Sonicwall firewall devices.

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38. LCD
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low Demand
Here's how LCD is used in Hardware Support Technician jobs:
  • Installed, NEC, Panasonic, Sun monitors as well as Dell and NEC LCD Panels.
  • Replaced LCD screens, motherboards, power supplies, speakers and keypads.

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33 LCD Jobs

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39. Voip
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low Demand
Here's how Voip is used in Hardware Support Technician jobs:
  • Used Cisco web administration utility to reset VOIP phone settings for users.
  • Configured Cisco Call Managers and VoIP phones.

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146 Voip Jobs

No jobs at selected location

40. SMS
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low Demand
Here's how SMS is used in Hardware Support Technician jobs:
  • Add and remove devices using SMS.
  • Provided phone and on-site tech support for the HSMS client base as well as the national reseller channel.

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15 SMS Jobs

No jobs at selected location

41. Sccm
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low Demand
159 Sccm Jobs

No jobs at selected location

42. PBX
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low Demand
Here's how PBX is used in Hardware Support Technician jobs:
  • Worked on PBX systems, Configuring them & making sure they were working the correct way.
  • Test, debug and fix wiring, shelf and subsystem problems for the PBX, CTSS4k,1K.

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7 PBX Jobs

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43. Software Development
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low Demand
Here's how Software Development is used in Hardware Support Technician jobs:
  • Leveraged SQL data software and managed full asset database of 9k+ software development platforms from deployment to End-of-Life stages.

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316 Software Development Jobs

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44. Ethernet
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low Demand
61 Ethernet Jobs

No jobs at selected location

45. Replacement Parts
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low Demand
Here's how Replacement Parts is used in Hardware Support Technician jobs:
  • Support replacement parts including: mouse, keyboard, scanner rollers, printer drums & fuses, etc.

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1 Replacement Parts Jobs

No jobs at selected location

46. Software Installation
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low Demand
Here's how Software Installation is used in Hardware Support Technician jobs:
  • Finalized software installation and database migration via Remote Support system.
  • Provide software installation, troubleshooting and consultation.
  • Coordinate with a team to complete hardware and software installations and upgrades on time.

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328 Software Installation Jobs

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47. Inventory Control
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low Demand
Here's how Inventory Control is used in Hardware Support Technician jobs:
  • Warehouse management, inventory control, S/R, merchandising.

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24 Inventory Control Jobs

No jobs at selected location

48. New Equipment
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low Demand
Here's how New Equipment is used in Hardware Support Technician jobs:
  • Optimized client's network, and eliminated need for purchasing new equipment.
  • Created procedures and trained users on new equipment.

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19 New Equipment Jobs

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49. CPU
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low Demand
Here's how CPU is used in Hardware Support Technician jobs:
  • Register components comprised of Dell and HP CPUs, IBM/Toshiba registers from 4694 to TCXWave and SurePOS models.

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2 CPU Jobs

No jobs at selected location

50. Toshiba
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low Demand
Here's how Toshiba is used in Hardware Support Technician jobs:
  • Coordinate Win 7 Enterprise imaging work of Microsoft OEM Notebooks (HP, Lenovo, Dell & Toshiba) via WDS.
  • Install and maintain all Toshiba and Xerox copiers.

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16 Toshiba Jobs

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Hardware Support Technician Jobs

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20 Most Common Skills For A Hardware Support Technician

Computer Hardware

21.1%

Technical Support

19.7%

Network Printers

11.3%

Customer Service

7.6%

Windows XP

6.5%

Remote Access

5.7%

Troubleshoot

5.2%

Setup

3.6%

PC

2.0%

Active Directory

2.0%

OS

2.0%

Software Issues

1.7%

POS

1.6%

Troubleshot

1.6%

Internet

1.5%

Lan

1.5%

Desktop

1.4%

Linux

1.4%

Peripheral Equipment

1.3%

VPN

1.3%
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Typical Skill-Sets Required For A Hardware Support Technician

Rank Skill
1 Computer Hardware 17.4%
2 Technical Support 16.2%
3 Network Printers 9.3%
4 Customer Service 6.2%
5 Windows XP 5.3%
6 Remote Access 4.7%
7 Troubleshoot 4.3%
8 Setup 3.0%
9 PC 1.7%
10 Active Directory 1.6%
11 OS 1.6%
12 Software Issues 1.4%
13 POS 1.4%
14 Troubleshot 1.3%
15 Internet 1.2%
16 Lan 1.2%
17 Desktop 1.1%
18 Linux 1.1%
19 Peripheral Equipment 1.1%
20 VPN 1.1%
21 Unix 1.1%
22 User Accounts 0.9%
23 Suite 0.9%
24 Mac 0.9%
25 Compaq 0.8%
26 Symantec 0.8%
27 Tcp/Ip 0.8%
28 Lexmark 0.8%
29 Lenovo 0.7%
30 SQL 0.7%
31 Lotus Notes 0.6%
32 WAN 0.6%
33 Software Packages 0.5%
34 Laptops 0.5%
35 Software Problems 0.5%
36 Xerox 0.5%
37 RAM 0.5%
38 LCD 0.5%
39 Voip 0.5%
40 SMS 0.4%
41 Sccm 0.4%
42 PBX 0.4%
43 Software Development 0.4%
44 Ethernet 0.4%
45 Replacement Parts 0.4%
46 Software Installation 0.4%
47 Inventory Control 0.4%
48 New Equipment 0.4%
49 CPU 0.3%
50 Toshiba 0.3%
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28,870 Hardware Support Technician Jobs

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