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Hardware technician hiring summary. Here are some key points about hiring hardware technicians in the United States:
Here's a step-by-step hardware technician hiring guide:
A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.
The hardware technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
A hardware technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, hardware technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
The following list breaks down different types of hardware technicians and their corresponding salaries.
| Type of Hardware Technician | Description | Hourly rate |
|---|---|---|
| Hardware Technician | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $15-34 |
| Information Technology/Support Technician | An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more | $14-31 |
| Technician Support Tier | A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more | $18-37 |
Including a salary range in your hardware technician job description helps attract top candidates to the position. A hardware technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for a hardware technician in Mississippi may be lower than in Delaware, and an entry-level hardware technician usually earns less than a senior-level hardware technician. Additionally, a hardware technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $59,410 | $29 |
| 2 | New York | $58,132 | $28 |
| 3 | Illinois | $55,250 | $27 |
| 4 | Pennsylvania | $52,722 | $25 |
| 5 | Oregon | $52,175 | $25 |
| 6 | Nevada | $50,828 | $24 |
| 7 | Texas | $49,588 | $24 |
| 8 | Maryland | $48,192 | $23 |
| 9 | Colorado | $47,829 | $23 |
| 10 | Georgia | $47,605 | $23 |
| 11 | North Carolina | $46,487 | $22 |
| 12 | Virginia | $44,266 | $21 |
| 13 | Michigan | $44,060 | $21 |
| 14 | Kansas | $43,724 | $21 |
| 15 | Arizona | $42,632 | $21 |
| 16 | Ohio | $41,306 | $20 |
| 17 | Iowa | $40,182 | $19 |
| 18 | Florida | $39,108 | $19 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Apple | $107,034 | $51.46 | 36 |
| 2 | Compunnel | $86,723 | $41.69 | 8 |
| 3 | Applied Materials | $81,671 | $39.26 | 59 |
| 4 | TALENT Software Services | $80,434 | $38.67 | |
| 5 | General Dynamics Mission Systems | $79,296 | $38.12 | |
| 6 | HCL Technologies | $71,557 | $34.40 | 55 |
| 7 | CVS Health | $68,374 | $32.87 | 22 |
| 8 | Intertek | $60,215 | $28.95 | 19 |
| 9 | Information Management Group | $55,716 | $26.79 | 1 |
| 10 | LSI | $55,219 | $26.55 | |
| 11 | Care New England Health System | $54,047 | $25.98 | |
| 12 | Blue Origin | $53,930 | $25.93 | 46 |
| 13 | Leidos | $53,609 | $25.77 | 210 |
| 14 | SA Technologies Inc | $53,006 | $25.48 | 9 |
| 15 | Lucid Motors | $52,700 | $25.34 | 27 |
| 16 | General Dynamics | $52,433 | $25.21 | 132 |
| 17 | CDO Technologies | $52,280 | $25.13 | 2 |
| 18 | CommScope | $50,274 | $24.17 | 2 |
| 19 | Vaisala | $49,579 | $23.84 | |
| 20 | Iowa Department of Transportation | $48,969 | $23.54 |
A hardware technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a hardware technician job description:
There are a few common ways to find hardware technicians for your business:
Recruiting hardware technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
Sometimes, it's not enough to interview hardware technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the hardware technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new hardware technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Recruiting hardware technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $47,851 per year for a hardware technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for hardware technicians in the US typically range between $15 and $34 an hour.