Automatically apply for jobs with Zippia

Upload your resume to get started.

Hardware technician skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Robert Rucker,

Robert Rucker

Below we've compiled a list of the most critical hardware technician skills. We ranked the top skills for hardware technicians based on the percentage of resumes they appeared on. For example, 6.2% of hardware technician resumes contained customer service as a skill. Continue reading to find out what skills a hardware technician needs to be successful in the workplace.

15 hardware technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hardware technicians use customer service:

Demonstrated leadership by coordinating production, customer service and internal support activities.
Provided internal customer service for troubleshooting of employee computer hardware problems.

2. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how hardware technicians use technical support:

Coordinated with technical support for unusual technical issues not resolved by hardware replacement.
Traveled to various satellite locations to provide technical support.

3. Network Printers

Here's how hardware technicians use network printers:

Configured and customized network printers.
Provide support to network printers, software and hardware and provide adequate training to internal clients to operate various system printers.

4. Desktop Support

Here's how hardware technicians use desktop support:

Provided computer, telecommunication and desktop support for ministry-wide resources consisting of approximately 2,000 people.
Provided end-user, data center, and telecommunications technical and desktop support.

5. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how hardware technicians use test equipment:

Conducted over 200 equipment authentications contributing to a complete and accurate inventory of electronics equipment and test equipment.
Maintained test equipment and documentation.

6. Switches

Here's how hardware technicians use switches:

Maintain government and/or vendor-manufactured telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
Helped Network Services configure Cisco routers and switches, redirecting network traffic to better allocate communication for Local Area Networks.

Choose from 10+ customizable hardware technician resume templates

Build a professional hardware technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your hardware technician resume.

7. Teleconferencing

Here's how hardware technicians use teleconferencing:

provide training on systems used such as the Cybex Switching Matrix Desktop Video Teleconferencing system.
Install, configure, & maintain the general use of Desktops, Laptops, & Teleconferencing equipment.

8. RF

Here's how hardware technicians use rf:

Build specialized interconnecting cables (fiber optic, serial, Cat5E, Cat6, RF etc.)
Manage the Hardware Engineering Department's Digital & RF Lab, etc.

9. Workstations

Here's how hardware technicians use workstations:

Configured new workstations, leveraging Microsoft system images to support efficient deployment.
Managed inventory on all pharmacy computers and workstations and peripherals.

10. Laptop Computers

Here's how hardware technicians use laptop computers:

Installed new PCs and laptop computers, installed software, performed repairs and upgrades.
Installed, maintained and upgraded Windows desktop and Windows laptop computers.

11. Software Applications

A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.

Here's how hardware technicians use software applications:

Provided day-to-day support to end-user computer hardware and software applications.
Install, upgrade and configure Windows 95, 3.1, MS-DOS, and various software applications.

12. Computer System

Here's how hardware technicians use computer system:

Respond to customer requirements by installing, configuring, troubleshooting, repairing and training customers on computer systems and peripheral equipment.
Perform routine preventative maintenance on all computer system equipment, ensuring hardware integrity.

13. Microsoft Windows

Here's how hardware technicians use microsoft windows:

Upgraded Dell laptops with Microsoft Windows 2000 Professional.
Diagnosed and solved Microsoft Windows issues.

14. Peripheral Equipment

Here's how hardware technicians use peripheral equipment:

Install and perform repairs to hardware, software, or peripheral equipment, followingdesign or installation specifications.
Disassembled and reassembled computers/peripheral equipment.

15. Ethernet

Ethernet refers to a system that connects a series of computers in a local area network (LAN). This is often done through ethernet cables, which plug into a router or other port in the modem in addition to the computer port. As ethernet connects only a local network, there are more protocols regarding how information is transmitted.

Here's how hardware technicians use ethernet:

Point to Point Migration from old PC to new PC using Ethernet cable and Dell CDM migration software tool.
Assisted in transition from token ring to Ethernet as well as total re-wire of ministry 36 miles of wire.

5 Hardware Technician resume examples

Build a professional hardware technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your hardware technician resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Hardware Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on hardware technician resumes?

Robert Rucker

Lecturer, Arizona State University

Being articulate/communicative is a real positive - being able to write up a coherent report is a big plus.

What soft skills should all hardware technicians possess?

Robert Rucker

Lecturer, Arizona State University

Being able to learn a new technology very quickly is critical since that is what my students encounter.

What hardware technician skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young hardware technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a hardware technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of hardware technician skills to add to your resume

The most important skills for a hardware technician resume and required skills for a hardware technician to have include:

Customer Service
Technical Support
Network Printers
Desktop Support
Test Equipment
Switches
Teleconferencing
RF
Workstations
Laptop Computers
Software Applications
Computer System
Microsoft Windows
Peripheral Equipment
Ethernet
Cable Management

PCS
Hardware Problems
Linux
OS
PCB
Software Issues
VPN
Mac
LAN
Hardware Repair
Hardware Support
Asset Management
Bios
Software Problems
Refurbishment
Windows XP

Circuit Boards
RMA
Network Equipment
POS
TCP/IP
Trouble Tickets
Excellent Troubleshooting
Computer Equipment
Peripheral Devices
QA
Technical Assistance
Unix
Network Hardware
Visio
Network Troubleshooting

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse computer and mathematical jobs