Harlem United jobs in New York, NY

Description Harlem United Community AIDS Center, Inc. is a community-based organization in Harlem that provides integrated healthcare, prevention, and housing to people living with HIV/AIDS in Central Harlem and the South Bronx. The Case Manager will work within a unique, multidisciplinary case management team to provide a continuum of home-based bio-psychosocial services to Mentally III/Chemically Addicted (MICA) clients in a scattered site, supportive housing program for People Living with HIV/AIDS (PLWHA). Under the supervision of the Managing Director of FROST'D/HUD, the Case Manager will provide home and community-based assessment, mental health and substance abuse counseling, treatment referral, and care coordination with other team members and service providers to clients enrolled in the FROST'D/HUD program. In addition, the Case Manager will address clients' needs with regard to concrete housing issues as necessary. Essential Job Functions The following duties are mandatory requirements of the job: q Complete reassessments, treatment plans, progress notes, and other written documentation necessary to maintain good charting practices and provide relevant, up-to-date clinical information for colleagues and other service providers. Submit all other required paperwork in a timely fashion. q Provide community-based cognitive behavioral and assessment-based interventions that utilize harm reduction principles and motivational interviewing techniques. Apply the Stages of Change (transtheoretical) Model to assist clients in evaluating their own needs and goals in order to enhance their motivation to make positive behavioral change. q Conducting home visits with clients once a month, or more, depending on the need. q Participate in weekly rounds with a multidisciplinary team. Provide case presentations on clients to other team members. q Meet with Managing Director/Senior for individual data-driven supervision. q Provide client advocacy in negotiating systems and delivery of services q Provide follow-up care to ensure clients' needs are being addressed. q Participate in agency and departmental meetings, and other internal staff meetings as required. q Perform other duties as assigned. Education and Certification High School Diploma or GED with at least 1 years or more of related case management experience required with knowledge of Mental Health and HIV related issues. Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: q Knowledge of HIV-related issues q Knowledge of the biophysical aspects of substance abuse, including some familiarity with signs of intoxication, overdose, and withdrawal q Familiarity and comfort with Harm Reduction and Motivational Interviewing Models q Familiarity and comfort working with clients with severe and persistent mental illness q Familiarity with the ACT and/or multidisciplinary team approach to case management services q The ability to develop positive and professional working relationships with a variety of internal and external service providers (e.g., doctors, psychiatrists, nurses, social workers, peer counselors) q Computer literacy with regard to the use of email, Word, Outlook, and Excel q Strong time-management skills q Strong organizational skills q Bilingual (English/Spanish/French) is a strong plus

Unit: Programs Department: Youth Services Reports to: Coordinator, Training and Capacity Building Classifications: Exempt, F.T. (YSD) The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners. Essential Functions: % Time Role Description 65% Training and Capacity Building Services · Workshop development and facilitation, including: · Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners. · Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement. · Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness. · Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions. · Conduct training coordination and logistics, including: · Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software · Managing pre and post-training material distribution · Tracking and recording attendance data in Salesforce and sharing reports with the data team · Maintaining an organized database of training participants for funding compliance and future communications · Engage in outreach and engagement efforts, including: · Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners. · Conduct and share consistent, monthly training and capacity building communication, such as a newsletter · Promote training opportunities through social media and interagency communications · Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services 1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm). 2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed. 3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc. 4. Participate and assist with general HMI agency-wide events. 15% Administrative & Other Duties Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders. 1. Maintain client-level data, including follow-up notes and referral logs. 2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce 3. Document, code, and enter data for program analysis. 4. Submit all necessary documentation to Data Coordinator(s). Participate in professional development trainings As needed Other duties as assigned by supervisor. Knowledge, Skills, and Abilities Required: Bachelor's degree in education, health education, public health, or related human services field. Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners. Experience facilitating group discussions and managing a variety of small and large group dynamics. Experience planning and implementing workshops and trainings. At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds. Ability to exercise independent judgment when appropriate; strong decision-making skills. Strong oral and written communication skills. Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications. Bi-lingual (Spanish-English) skills a plus. Working Conditions: Work at 2 Astor Place, NYC Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.

Job Details Garden City, NY Full Time $132000.00 - $213000.00 SalaryDescription We're looking for a hands-on Project Manager to serve as part of Argus' Asset Integrity and Infrastructure Improvement team, delivering capital and asset integrity projects that keep critical aviation fueling infrastructure operating safely, efficiently and in compliance. What You'll Do Act as an embedded PM within client airport teams, providing day-to-day project oversight. Manage both CapEx and OpEx projects from planning through closeout. Support ongoing maintenance and system upgrades for aviation fueling infrastructure. Coordinate multi-discipline engineering teams and subcontractors. Track deliverables, budgets, and compliance requirements while reporting directly to airport stakeholders. Why Join Argus This is a unique opportunity to be deeply embedded with clients, acting as their trusted engineering partner on critical fueling infrastructure. You'll gain unmatched exposure to both the strategic program level and day-to-day operations, shaping the future of aviation fueling support. Benefits & Perks Depending on your employment status, Argus offers a comprehensive package designed to support your health, growth, and work-life balance: Employee Ownership - Employee Stock Ownership Plan (ESOP) participation after one year. Retirement Savings - 401(k) plan with a 3% company contribution, immediately vested. Paid Time Off - Generous PTO program, paid holidays, a floating holiday, a volunteer day each year, and paid parental leave. Health & Wellness - Medical, dental, vision, life, and disability insurance. Argus fully covers employee-only medical with wellness participation, plus an HSA contribution for HDHP enrollees. Up to $400 annually available for wellness activities or memberships. Professional Development - Tuition assistance for advanced degrees, plus reimbursement for licensing, certifications, and professional society memberships. Culture & Flexibility - A collaborative environment, flexible scheduling within core hours, and office spaces designed to be welcoming and accommodating. Whole-Person Support - Teladoc virtual health & behavioral health services, and an Employee Assistance Program (EAP) with counseling, legal, financial, and work/life resources. New York: Annual Salary Range $132,000-213,000 Other locations may be considered on a case-by-case basis and annual salary will be aligned with local market ranges. Final offer amounts are determined by multiple factors including experience, expertise and internal equity. Qualifications What We're Looking For 5-10+ years of project management in engineering or industrial services. B.S. in Mechanical or Civil Engineering Background in fuel systems or related infrastructure (oil & gas, power, utilities, mechanical/electrical systems). Background in fuel infrastructure design and project management including developing and interpreting drawings and technical specifications. Self-starter mindset-able to identify problems early, propose solutions, and take initiative. EO/AA Employer/Disabled/Veterans

The senior janitor is responsible for maintaining the cleanliness of the designated building (Veterans), empty trash receptacles, replace lining of trash cans and ensure the safety of clients and staff. The Janitor is responsible for the cleanliness and upkeep of our facilities and offices at the highest levels of quality using a variety of tools, equipment, and machines to ensure a safe and clean environment to tenants, clients and staff. The hours of coverage for this position will be 11 am to 7 pm Monday - Friday. ESSENTIAL JOB FUNCTIONS: Responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuums and buffs floors, Sweep and mop floors. Clean buildings by emptying trash, sweeping, and cleaning surfaces. Clean and disinfect laboratory equipment. Disinfecting of the building and all hard surfaces - common areas, office space, bathrooms/kitchens and units. Must be able to - Mix various cleaning/disinfecting agents according to specs. Assist with clients moves. Must recycle all garbage on sites that require recycling. Remove any and all debris in building. Assist with Maintenance repairs. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. Use cleaning solutions to remove stains and clean surfaces. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. Dust furniture and scrub surfaces clean. Apply wax to coat floors and buff. Apply sealant to floors. Clean and service restrooms with mops and disinfectants. Move heavy equipment and furniture. Identify and report possible repairs. Assist with - minor plumbing leaks, plaster repairs, change ceiling tiles, repair minor electrical outlets - light fixtures Change light bulbs - clean all light fixtures Shovel snow from sidewalks and sprinkle salt on surface. Spray insecticides and fumigants to prevent insect and rodent infestation. Report all unsafe conditions to immediate supervisor. Hourly disinfecting of facility/residential building. Use special equipment and chemicals for cleaning/disinfecting due to Covid 19 Emergency Covid-19 Cleanup/disinfecting - when a positive result is received by the HR department and relayed to your current building/manager. QUALIFICATIONS: High school diploma or G.E.D. required. Or 3-5 years of experience, or any equivalent combination of training and experience. Trade school certification, or other technical related courses a plus. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves moderate to heavy work in all types of weather. There is frequent need to stand, bend, walk, lift heavy objects (up to 75 pounds) and perform other similar actions during the course of the workday.

Description Harlem United is seeking an Administrative Assistant to provide essential data entry support and coordination duties that ensure smooth program operations. Under the direction of the Managing Director, the candidate will be responsible for initiating and coordinating the program and administrative functions required for the effective functioning of the Harlem United - 330 West 95th Steet - Housing Program Essential Job Functions The following duties are mandatory requirements of the job: Serve as Administrative Assistant with respect to all logistical matters affecting the 330 West 95th Steet Housing Program: Perform accurate and timely data entry of client information including, but not limited to, housing applications, entitlements status, moving dates, 2010e applications, and other related information specific to housing efforts. Accurately enter completed 2010e HRA applications into the NYC Coordinated Assessment and Placement System and other designated data system. Maintain organized digital document and physical records. Assist with preparation of weekly and monthly reports of program data using programs systems. Provide general administrative support to program staff including but not limited to data entry, organization of files, directing calls, outgoing correspondence, and other program activities. Collaberate with various internal and external departments to support efforts to secure entitlement and permanent housing. Assist in preparation of Case Management Supervision Logs - for Managing Director Participate in bi-weekly HRA meetings, as needed, to discuss program issues. Office supply ordering and inventory control Where needed, complete ordering for program inventory and apartment furnishing. Attend staff meetings as directed. Maintenance of all office equipment (i.e., copy and fax machines, printers) Petty Cash custodian of metro cards, gift cards, food cards Process check requests and follow up if needed. Client Metro card ordering/reconciliation Establish and maintain files, binders, and records for the 330 West 95 th Steet - Housing Program Manage office expenses on expenditure spreadsheets, as directed. Maintaining programs' files (contracts, vouchers, etc.) Update EI Care database (including entering of new clients into this system) Data Entry responsibilities Coordinate special projects as needed. Assist Managing Director and staff in Audit preparation. Education and Certification Bachelor's Degree preferred and 2 years' administrative experience, proficiency in Microsoft Applications, or 5-7 years of administrative experience and a High School Diploma. Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all the following: The candidate will have a commitment to quality work in a community-based organization environment (experience working in a congregate of shelter setting) with an ability to work independently and when needed, a willingness to work in a collaborative atmosphere. Superior organizational skills with the ability to problem solve. Ability to organize, prioritize and meet deadlines while working on several on-going projects simultaneously. High-energy, people-oriented, engaging individual with exceptional people skills capable of exemplifying the organization's mission and collaborative culture. Demonstrated ability to communicate effectively with all levels of the organization, including senior executives as well as clients and community members. Exceptional written, verbal, organizational and people skills (including excellent telephone communication skills) Impeccable tact and discretion required in dealing with confidential information. Flexibility and willingness to work in situations of flux; ability to work in a fast turn-around environment. Ability to work independently with minimal supervision and exercise sound judgment in making decisions. Resourcefulness and ability to work proactively - thinking ahead on the calendar. Strong work ethic and willingness to take ownership for wide-ranging responsibilities. Knowledge of standard office practices and procedures to include ability to compose and format correspondence, business proposals, legal documents, and presentations. Extensive knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent patient experience. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Physician delivers compassionate, high quality comprehensive primary care to homeless, underserved, chronically ill populations including those with diagnoses of HIV, Hepatitis C, SUD, Diabetes, Heart Disease and other comorbidities. This role includes 80% direct patient care and 20% administrative time. The schedule is 9 AM to 5 PM (4 days a week) and 11 -7 (one day per week). Phone call only. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: Provides Primary Care, routine and acute care, for both scheduled, same day and walk in appointments Maintains a professional demeanor, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, asthma, bronchitis, diabetes, lipid disorders, and hypertension Generates appropriate referrals to ancillary and specialty services Maintains documentation according to standards of the agency and regulatory agencies Initiation/ changes in treatment Referrals to specialty services, or social-based services Ensure timely prescription writing, order, progress notes, and referrals Follows prescribing practices according to agency policy and state regulations May administer medication according to the same procedures and protocols applied to the nursing staff Performs routine diagnostic and therapeutic procedures according to accepted practice standards Interpretation of laboratory studies and follow-up on consultation reports Provide health education and counseling during visits If family medicine trained, the physician is expected to care for patients of all ages Documents and locks progress notes within 72 hours of client encounter Documents clinical activities and information Demonstrate proficiency in use of electronic medical record Complies with productivity expectations under the direction of the Medical Director Adheres to regulatory guidelines in regards to compliance, ie, Coding practices. Attends patient care related meetings, as necessary, including but not limited to morning huddles, case conferences. Manages coordination of care for individual clients by working with available resources both internal and external to the agency Provide clinical supervision to Advanced Practice Clinicians (PA and NP) as assigned by the Medical Director Provide phone on-call coverage on a rotating schedule Cover one evening (weekly) or one Saturday clinic (monthly) Participates in assigned shifts with the mobile/street medicine. Participates in CQI activities Other duties as assigned by the Medical Director Other Responsibilities Participate in required clinic meetings Attends conferences and community-based activities, including advocacy efforts to eliminate homelessness, HIV and disparities in care as designated by the Medical Director or designee Participates in Collaborative Activities as designated by the medical director Qualifications/Education/Experience Medical Doctor licensed to practice in the State of New York Board certified OR board eligible in internal medicine or family medicine Achieve and maintain HIV specialist status (preferred) Accumulate a minimum of 10 specific HIV CME credits throughout the year and a total of 25 credits total per year Possess or obtain within first 90 days of employment a DATA Waiver for Buprenorphine Prescribing authority. Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the Ideal candidate for this position possesses most or all of the following: Bilingual preferred (English/Spanish or English/French) Experience in caring for people living with HIV, populations with experiences of homelessness, substance use disorders, and mental illness. Experience in caring for people living with HIV, populations with experiences of homelessness, substance use disorders, and mental illness. Experience in caring for immigrant communities Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high-quality and compassionate care. Strong problem-solving skills and ability to work independently with in-person supervision. Proficient in use of electronic medical record systems and other technology required for use in the delivery of care Positive interpersonal skills with staff, clients, and others Willingness to work off hours on special projects as reasonably dictated by the medical director The spirit and desire to practice in a community based interdisciplinary mission driven system of care Expectations Complete Certification as an HIV Specialist with AAHIVM in the first 12 months of employment Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. Compensation and Benefits: Salary Range: $210,000 to $225,000 Continue Medical Education time and allowance Health Center is qualified for Public Service Loan Forgiveness and loan repayment under the National Health Service Corps 27 Days Paid Time Off 98 Hours Sick Time Medical, Dental, and Vision coverage Additional ancillary benefits

Enhanced Harm Reduction Specialist The Enhanced Harm Reduction Specialist is responsible for providing an array of harm reduction services to marginalized, street-based populations including people experiencing homelessness, people living with HIV, people who actively use and inject drugs, people with Hepatitis C, people who engage in sex work, and other high-risk populations. This position provides drop-in services, safer use supplies, personal care items and pantry, health education, and assistance with referrals. Overdose prevention education is conducted on a regular basis to all clients with a history of substance use. Services are conducted utilizing a harm reduction approach that supports the client in identifying their own goals around substance use and safer sex. We support clients who are actively using, those who use occasionally, and those who are in recovery. Essential Job Functions Ensure drop-in is set up for the day and that the community room is cleaned up at the end of drop-in hours. Provide direct services to clients in the drop-in, including assistance with intakes, client engagement, referrals, and distribution of needed supplies. Track service delivery for all client services in the drop-in; enter completed services in required databases. Provide occasional coverage for the syringe access program, which may include: Distribute safer use supplies Monitor disposal of syringes being returned into the sharps container and count replacements Safeguard inventory Adhere to needle stick prevention guidelines Provide relevant, accurate, and appropriate risk reduction information via counseling and education, distributing literature and supplies, safer sex supplies, hygiene kits and explaining how supplies may be used to reduce risk; Conduct individual and group overdose prevention trainings; these trainings help clients recognize, prevent, and treat an opiate overdose; Coordinate referral to patient navigation/medical services. Initiate referrals to additional social support services; Provide Risk Reduction counseling and Education relating to HCV prevention and treatment, overdose prevention, substance use and safer sex; Provide Hepatitis and health care coordination to appropriate clients; Make referrals as needed to low threshold medical services, substance use treatment, mental health services, case management, housing services, food pantry, benefits, emergency needs and other services; Discuss PrEP and PEP with all HIV-negative individuals who are interested in additional HIV prevention options. Make referrals as appropriate to patient navigators. Other Responsibilities Maintain all paperwork and submit on-time to Drop-in Program Coordinator and Program Director. Attend trainings, service planning sessions, and other activities to ensure the provision of the most up-to-date and culturally appropriate services. Maintain the highest level of professionalism at all times. Participate in data-driven and clinical supervision, as well as departmental, divisional, and staff meetings. Other related duties as assigned. Special Skills and Knowledge Experience working with street-based populations, such as people who use drugs, people experiencing homelessness, and sex workers Bilingual in Spanish strongly preferred Knowledge of harm reduction and the risks associated with injection drug use and sexual health Ability to listen to and communicate clearly and respectfully with people who use drugs, community members, peers, volunteers and agency staff High level of self-motivation Commitment to working as a member of a team Able to work on a team with varied life experience and professional experience.

Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The Dental Assistant will provide support of the Dental providers in the full range of dental services and oral health education for clients. Dental assisting includes maintenance and organization of dental materials and instruments, patient and laboratory record keeping, and performance and support of clinical procedures. The Dental Assistant will also be responsible for support front desk operations as well as prior authorizations for dental procedures. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: Accurate initial review of all client assessment forms for completeness Collecting and recording medical and dental histories and patient vital signs Ability to take and mount diagnostic digital radiographs Provide chair side information of dental education and post-operative instructions Ensure complete procedure set-up and breakdown of dental operatories Provide chair side support for clinical providers (four-handed dentistry) Ability to take accurate impressions with various materials and pour up study casts Preparing and sterilizing instruments and equipment using proper infection control guidelines Caring for dental equipment Use of 100% computer technology: data entry and maintenance Assistance with submitting pre-authorizations to dental insurances for procedures Help with ordering dental supplies and maintaining dental equipment inventory Participation in and compliance of all trainings and CQI activities of the dental program Other Responsibilities Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization Respect team members Collaborates to achieve the best outcomes for patients Promoting linkages with other service providers within and outside of the agency Assistance to maintain active and archived case records Administrative assistance as needed Conduct outreach activities to dental clinic patients Qualifications/Education/Experience Certified Dental Assistant certificate required. Registered Dental Assistant certificate plus one year of qualifying experience accepted. Additional certificates or training a plus. Special Skills and Knowledge Bilingual (Spanish-English) or (French-English) preferred Excellent organizational skills Superior written and verbal communication skills Ability to work as an efficient team member Consistent professional appearance and attitude Able to provide great patient care Experience working with HIV/AIDS, LGBTQ and Substance abuse population Willingness to accommodate and provide services outside the normal business hours to meet the operational needs of the clinic Basic computer skills (Microsoft Word, Excel, e-mail etc) with ability to learn dental software system Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

We are currently seeking a Licensed Clinical Psychologist (Ph.D or Psy.D) at Harlem United/URAM who will play an integral role in the integration of Article 31 Behavioral Health Services and collocated primary care health services in our Federally Qualified Heath Center. The Clinical Psychologist will provide individual and group interventions to individuals who are receiving services in our Article 31 Mental Health. These services are provided in accordance with established policies and procedures and are delivered using clinically appropriate methodologies and prevailing standards or care. Essential Job Functions Provide initial screenings and mental health assessments that identify service needs and recommend treatment recommendations. Provision of diagnosis-based treatment to adults and families experiencing symptoms of severe and persistent mental illness. Specific Job Functions Provides individual & group psychotherapy for adults and families in our Article 31 Clinic; Administer full psychological / diagnostic evaluations for recipients of Article 31 Clinic. Provides social service assessment including mental health and substance abuse history and ensures that all social service needs or patients are met; Works with the Case/Care Management, Psychiatrists, Therapists, and Primary Care staff to ensure that there is a comprehensive plan for care of patients; Establishes and maintains linkages with social service agency both in and outside of Harlem which have the capability of meeting the needs of patients; Participates in a quality program including peer review process as well as in meetings, conferences, and committees to develop and maintain high quality health care; Participates in annual review of behavioral health policies and procedures; and Strong understanding of Medicaid and managed care payer guidelines. Familiarity with motivational interviewing skills, implementing interventions commensurate with stages of change and commitment to working within a harm reduction model of care. Knowledge base of evidence based models of care providing services with children and families experiencing SED, Autistic Spectrum Disorders and child onset behavioral disorders including but not limited to trauma. Knowledge base of evidence based models of care providing services to adults with Severe & Persistent Mental Illness, individuals experiencing symptoms associated with Complex Trauma & P.T.S.D. Education and Certification Graduation from an accredited institution Doctorate in Psychology Licensed in NYS English/Spanish fluency preferred. Other Responsibilities Accepts duties as assigned by supervisors. Maintains professional courtesy at all times. Performs all other related duties as assigned.

Description The Housing Specialist will be responsible for assisting clients of the New Broadway Family Shelter in finding next step housing. This includes completing accurate assessments of each client's next step housing needs, developing next step housing placement goals and service plans in collaboration with each client, and assisting clients in accessing benefits to obtain next step housing. Essential Job Functions The following duties are mandatory requirements of the job: Maintain a caseload of approximately 35 families Assess housing history and independent living skills of clients Assist clients with applying for all Housing Subsidies such as SOTA, NYCHA, NYC Housing Connect, Project Reconnect, and Family Reunification. Prepare weekly, monthly, and quarterly reports for DHS Identify apartments for client placement that meet safety and health standards of the City of New York; escort clients to apartment viewings. Coordinate care with clients' Case Managers to ensure that they have access to a full range of community-based services, including services provided by Harlem United, as well as agencies with which Harlem United has formal linkage agreements. Maintain up-to-date charts to reflect the client's status in the housing process Provide services designed to enhance clients' independent living skills, thereby promoting clients' housing stability. Provide clients with financial management skills, helping clients understand budgeting, managing bill payments and saving money. Provide clients with assistance in establishing the household, including bill payments, division of household responsibility (for families), maintenance tasks and nutrition. Perform monthly apartment inspections to ensure clients maintain their living space as sustainable and habitable. Place clients in appropriate level housing and provide ongoing intensive housing retention services to clients in their homes in the form of a minimum of one home visit per month. Assist clients with lease negotiations and advocate with landlords on behalf of clients as needed. Maintain required housing records in CARES Participate in administrative and clinical supervision on a weekly basis Participate in all team and agency meetings as required Facilitate Housing Workshop Groups monthly One late night a week is required Other Responsibilities Perform tasks and duties as assigned by supervisor and appointed staff. Ability to communicate effectively with all staff and clients. Drivers license preferred. Education and Certification Bachelor's degree preferred, or high school diploma or equivalent plus 3 years relevant experience working with the target population. Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position should possess most or all of the following: A strong working knowledge/background working with homeless families with children Knowledge of community resources for homeless youth and children Basic computer literacy (e.g., Microsoft Word, e-mail, Excel, internet browsing) Crisis management and de-escalation skills Knowledgeable in the use of Motivational Interviewing and Harm Reduction Willingness and ability to work a flexible schedule, not 100% confined to regular business hours Bilingual preferred Experience with and commitment to a client-centered approach

We are a mission-driven non-profit organization dedicated to improving the health and well-being of underserved communities through compassionate care and social support. We're seeking a dynamic and hands-on Healthcare & Social Services Coordinator to lead our small but mighty call center and business development team. This role is ideal for someone who thrives in a fast-paced, people-centered environment and is passionate about making a tangible impact. Key Responsibilities Call Center Oversight - Supervise daily operations of the call center, ensuring timely and empathetic responses to clients and patients' inquiries - Monitor call volumes, response times, scheduling accuracy, and service quality. - Develop and track key performance indicators (KPIs) for call center efficiency and patient satisfaction. - Implement strategies to reduce wait times, improve first-call resolution, and enhance patient experience. - Escalate operational issues to leadership and propose process improvements. - Train and mentor call center staff on communication protocols, data entry, and service navigation Business Development & Outreach - Identify and cultivate partnerships with healthcare providers, community organizations, and funders - Develop outreach strategies to expand service visibility and community engagement - Support grant writing and proposal development in collaboration with leadership Administrative & Operational Duties - Manage scheduling, documentation, and compliance for both departments - Participate in strategic planning and contribute to organizational growth initiatives - Oversee data collection, reporting, and analysis to measure performance and inform decision-making. - Representing Harlem United at internal meetings, community events, and external stakeholder engagements. - Ensure adherence to HIPAA and other relevant regulations Qualifications - Valid New York State Driver's License and ability to transport clients safely (required) - Bachelor's degree in public health, Social Work, Healthcare Administration, or related field (preferred) - Minimum 3 years of experience in healthcare coordination, social services, or call center management - Strong leadership, communication, and organizational skills - Proficiency in Microsoft Office and CRM systems - Ability to work flexible hours and travel locally as needed - Bilingual skills a plus What We're Looking For - A proactive problem-solver who isn't afraid to roll up their sleeves - Someone who leads with empathy and inspires teams to do their best work - A connector who sees opportunity in every conversation and partnership

The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United's Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations Set up shower area and welcome area at the beginning of service and break down at the end of the day. Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery. Ensure shower stalls are prepared and sanitized before each shower guest. Maintain and track inventory of essential service items, such as cleaning products and equipment. Client Engagement and Reporting Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc. Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely. Engage with clients receiving services, assisting them with referrals to additional services as needed. Work with other staff in following safety and de-escalation protocols in working with clients. Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate. Enter service delivery details into online client tracking systems and/or funder databases as required by program. Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements. Engagement with Peers and Volunteers Orient new volunteers, explain procedures, model appropriate interaction with guests. Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures. Other Responsibilities The following duties are to be performed as assigned by the supervisor: Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings. Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources. Other duties as assigned. Education and Certification This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Valid New York State driver's license preferred. Special Skills and Knowledge Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods

DESCRIPTION The Residential Aide provides support and security for the New Broadway Family Shelter as well as staff coverage. ESSENTIAL JOB FUNCTIONS The following duties are mandatory requirements of the job: Maintains daily logbook, school attendance, visitor, and resident sign-in logs. Conducts hourly inspection of the facility and documents all on the shift report. Welcomes new families that arrive, conducts orientation, and provides house rules. Observes all residents and can recognize signs of substance abuse, child abuse, and criminal activity. Supervises common areas and promotes cleanliness, safety, and adherence to house rules and regulations. Handles incidents using standard operating procedures. Maintains the daily census, records, and provides information to DHS. Maintains excellent telephone skills and transfers calls appropriately. Attends program and agency staff meetings, house meetings, and training sessions as required. Visits multiple units as required and reports all incidents to the Operations Manager. OTHER RESPONSIBILITIES Ability to work effectively with homeless families with a family member who may be diagnosed with mental illness or substance abuse disorder. Crisis management and de-escalation skills. Crib checks are done daily on the 7am-3pm and 3pm-11pm shift. Wellness checks are conducted on each shift: 7am-3pm, 3pm-11pm & 11pm-7am. EDUCATION AND CERTIFICATION The minimum requirement for this position is a High School Diploma or Equivalency (GED). Valid NYS Security Guard License required. Criminal background checks are required. NYS Mandate Reporter Certification. Valid Safety Coordinator (F80) required. Fire Guard (FO2) required. Basic First Aid (required) Driver's License preferred. SPECIAL SKILLS AND KNOWLEDGE Knowledge of safety practices and standards of the organization. Experience working with diverse populations. CPR/ First Aid training required.

The Dietitian has overall responsibility for the development and monitoring of all nutritional services of the ADHC. These services include menu preparation, consideration with food preparation staff, and the selection of client meals and snacks. This position functions in a primarily electronic environment and requires proficiency in ‘Windows” based technology. Additional responsibilities include providing nutritional/therapeutic counseling and ongoing nutritional education to participants of the ADHC within specified periods, supervising, and monitoring the nutritional status of clients through written assessments and facilitation of groups. Bilingual (English/Spanish) a plus. Essential Job Functions The following duties are mandatory requirements of the job: 1. Completes an initial client nutritional assessment within five (5) visits and in a period not to exceed thirty (30) days after admission on all new clients. Reevaluates nutritional status of all clients every 180 days and provide Medical Nutrition Therapy (MNT) as necessary. Complete and update care plans for all clients in the ADHC program. 3. Facilitate weekly nutrition group sessions covering a wide range of medical/nutrition related topics, including food insecurity and access, food safety, and healthy eating on a budget. 4. Supervises nutritional planning, food production/preparation, dietary modifications and make all necessary adjustments on weekly menu of the ADHC with food service staff. 5. Contributes to initial and ongoing comprehensive care planning and attends comprehensive care planning meetings, rounds when on site. 6. Provides in-service education to the program staff and volunteers on nutrition related topics and client care. 7. Acts as liaison to external care providers offering guidance on the impact of client's medical conditions and food-drug interactions to optimize nutritional care and outcomes. 8. Maintains client caseload for purpose of coordinating care both within program and with outside case management providers. 9. Ensure the integrity and confidentiality of all patient information in the EHR by not sharing personal username or password with other staff. 10. Ensure the integrity and confidentiality of all patient information in the EHR by exiting the application or locking the system when away from the computer 11. Update the allergy and food preference list monthly to ensure that food service staff is aware of clients' dietary restrictions and preferences. 12. Conduct monthly follow-up with clients seeking assistance in managing weight loss, type 2 diabetes, or other chronic conditions, including those on semaglutide to monitor progress and adjust dietary recommendations, as necessary. Education and Certification Must be registered as a Dietitian from a school accredited by the Academy of Nutrition and Dietetics. Must have Bachelor's Degree in Nutrition from an accredited college or university. Two years' clinical experience in a health setting preferred. Experience in working with populations with HIV/AIDS, mental health, and substance use is desirable. Special skills and knowledge Excellent computer skills necessary. Able to use word processing, spreadsheet, and database programs as required by the position. Excellent oral and written communication skills. Excellent people skills. Good problem-solving, decision-making, and judgment skills. Must read, write, and speak English to the extent required by the position.

Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients' entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times • Engage patient with a warm and friendly greeting • Performs check ins, cancellations and rescheduling of client appointments • Check alerts during check in • Perform compete check outs (i.e adding to recall list or scheduling follow-up) • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily. • Inputs demographics and insurance information into EMR • Prepare huddle sheets and attend daily huddles • Call to inform patients when wait times exceed one hour • Compete new patient welcome calls • Answers telephones, directs calls and takes accurate messages • Determines nature of patients' visits for appropriate processes • Maintains provider daily schedule for accuracy and correct as needed • Schedules appointments • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.) • Provide material and introduction to new patents • Confirm if referrals are needed and are eligible • Verifies insurance coverage for all appointments. • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day's visit if necessary. • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule • Disseminates information to clients, staff and others as appropriate • Ensures completion and validation of all clients forms and documents including regular updates of information • Creates and maintains electronic patient records including the assignment of chart numbers • Scan required documents in the EMR • Compete HIPPA forms • Release fax machine and distribute to team members • Informs patient of wait times and apologizes for any delay in services • Promote use of patient portal and healthix at each visit • Enroll patents in the patient portal, healthix and ADAP • Refer clients to the referral specialist if necessary for additional information and assistance. • Collects, documents and disburses revenue from patients including credit Cards • Maintains and reconciles an accurate cash drawer daily • Notify patients of connect balance and set up payment arrangements • Communicate important messages to the patents (i.e monthly companion info flu shot etc) • Offer limited set of resources to patients (Human United services and Prepare resource binder) • Listen to and handle complaints or issues • Appropriately escalate complaints or issues to supervisor • Follow-up on referrals to see if their appointments have been kept • Facilitate competition of waiting room surveys/assessments • Obtain simple pre-authorizations for insurance coverage • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers • Establish and maintain archive and active case records • Preparation of data for reports • Referring walk-in sick patients to the nurse for appropriate triage and prioritization • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits • Certificate in health care discipline (medical office assistant or medical billing) preferred. • 5 years' experience in medical or dental office a must, with 3 years' experience with managed care requirements and medical billing • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service • Ability to communicate and interact with others in a professional and courteous manner. • Well organized paying attention to details • Ability to write simple correspondence • Ability to present information in one-on-one and small group situations • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals • Proficient in input data on a computer terminal in an accurate and efficient manner • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.) • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred) • Excellent organization skills • Experience working with HIV/AIDS population • Superior written and verbal communication skills • Ability to work as an efficient team member • Willingness to accommodate provider services outside the normal business hours • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The Registered Nurse position is responsible for providing direct patient care, ensuring clinical planning and coordination, assisting with testing and vaccination processes, and patient triaging. The registered nurse also plays a pivotal role in nursing administrative tasks (hospital discharges follow ups, vaccine inventory, prior authorizations, monitoring of chronic disease management tools). The Registered Nurse is a critical care team member and works with nursing staff to plan, deliver, and evaluate nursing care based on the needs and concerns of patients and administration. The Registered Nurse serves as a leader and maintains quality of care through an on-going process of assessment, planning, and implementation. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include, but are not limited to, the following: Clinical Review patient charts for missing labs, reports, and/or open orders Triage urgent same day or double book appointment requests. Participate in daily hurdles. Assist with inventory management. Prepare equipment and aid physician during treatment, examination, and testing of patients Verify chief complaint and take vital signs as requested. Review the EHR active medication list with patients. Conduct and document point-of-care tests based on protocol. Perform testing, immunization, and other injections, as directed by providers and clinic protocols. Perform phlebotomy as needed. Provide general nursing care to patients: Administer prescribed medications and treatments in accordance with nursing standards. Perform wound care Plan, articulate, and coordinate care and interventions. Maintain consideration for specific age-related characteristics, needs related physical development, communication, and socialization and safety, in collaboration with other member of the care team Review after visit plans with patients as directed. Administrative Perform prior authorizations and DME requests. Monitor and update patient monitoring databases (e.g hospital discharges, injectables) Monitor and respond to clinical messages. Under PCP's direction, provide abnormal test results to patients and provide recommendations. Document progress notes in electronic health record within 24 hours. Manages patient flow through primary care clinic. Perform CLIA waived tests as needed. Maintain all environment of care quality logs Participate in scheduled clinic rounds to maintain the environment of care Ensure all CLIA WAIVED Testing Logs are completed Conducts medication management including performing medication reconciliation,) reinforce medication knowledge, and understanding of medication regimen; Ensures that the quality of care and environment are acceptable. Enforces adequate Infection Control standards, with guidance from the Medical Director. Other duties as assigned by supervisor. EDUCATION AND CERTIFICATION REQUIREMENTS Must be a Registered Nurse licensed by the State of New York A Bachelor's degree from an accredited college or university or an Associate Degree in Nursing with 2 years' experience Basic Life Support with AED certification ADDITIONAL REQUIREMENTS Strong phlebotomy skills Ability to work Saturdays and evenings. Strong computer skills SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: Exhibits professional integrity Experience with working at Federally Qualified Health Centers or other low resource settings Experience in caring for people with experiences of homelessness, people who are living with HIV, people who use substances, including people who inject drugs. Experience in delivering care in gender affirming spaces. Experience working in a setting that promotes interdisciplinary care planning Strong working Knowledge of Microsoft Office (Word, Excel, Outlook) Strong communication skills Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization. Excellent Organizational skills Bilingual English / Spanish or English/French preferred Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

DESCRIPTION Upper Room AIDS Ministry (URAM), a Federally Qualified Health Center under Harlem United, provides high-quality primary, specialty, dental, and wellness care in the heart of Harlem. All URAM employees are expected to uphold best practices in risk management, quality assurance, and exceptional patient-centered service. The Licensed Practical Nurse (LPN) plays a critical role in patient care, providing direct clinical support, assisting with diagnostic testing, vaccinations, and information gathering, while also managing key administrative tasks such as hospital discharge follow-ups, vaccine inventory, prior authorizations, and chronic disease monitoring. This role requires both clinical expertise and strong organizational skills to ensure seamless healthcare delivery. Under the supervision of the Nursing Manager or Physician, the LPN collaborates within a multidisciplinary team to provide high-quality, patient-centered care. The position requires strict adherence to New York State Department of Health regulations and scope of practice guidelines. The ideal candidate is detail-oriented, efficient, and capable of managing a fast-paced workload with accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Care Nursing Responsibilities Clinical Facilitate efficient patient flow within the primary care clinic. Administer injections as ordered by providers. Ensure exam rooms are fully stocked and prepared for patient care. Coordinate and prepare for Care Team Huddles to support team collaboration. Maintain accurate and timely documentation in compliance with protocols. Prepare equipment and aid physician during treatment, examination, and testing of patients Verify chief complaint and take vital signs as requested. Review the EHR active medication list with patients. Conduct and document point-of-care tests based on protocol. Perform testing, immunization, and other injections, as directed by providers and clinic protocols. Perform phlebotomy as needed. Step in to perform key Medical Office Assistant (MOA) responsibilities when needed to maintain seamless patient care. Administrative Perform prior authorizations and DME requests. Monitor and update patient monitoring databases (e.g hospital discharges, injectables, DOH reporting.) Monitor and respond to clinical messages. Under PCP's direction, provide abnormal test results to patients and provide recommendations. Assist patients in completing medical forms. Track and record vaccines provided through the Vaccines for Children (VFC) program. Monitor and document vaccine refrigerator temperature logs. Assist in coordinating patient care within the clinic and with external providers. Participate in collaborative activities to enhance patient outcomes. Maintain all environment of care quality logs Participate in scheduled clinic rounds to maintain the environment of care Ensure that the quality of care and environment are acceptable. Administer Directly Observed Therapy (DOT) as needed. Provide patient education under the direction of the Nurse Manager or Provider. Ensure adherence to Infection Control and quality of care standards. Comply with all New York State Department of Health/AIDS Institute regulations. Follow and uphold all nursing policies and procedures. Attend nursing conferences, as approved, to stay updated on primary care best practices. Support and engage in advocacy efforts addressing homelessness and HIV/AIDS. Initiate, track and follow-up with prior authorizations. Other duties as assigned by supervisor. EDUCATION AND CERTIFICATION REQUIREMENTS Licensed Practical Nurse (LPN) with active licensure in the State of New York. 1-2 years of experience in an ambulatory care setting. Current BLS certification for Healthcare Providers. ADDITIONAL REQUIREMENTS Phlebotomy skills (Preferred) Ability to work Saturdays and evenings. Strong computer skills Excellent customer service and patient-centered approach. Strong communication and organizational skills. SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: Exhibits professional integrity Experience with working at Federally Qualified Health Centers or other low resource settings Experience in caring for people with experiences of homelessness, people who are living with HIV, people who use substances, including people who inject drugs. Experience in delivering care in gender affirming spaces. Experience working in a setting that promotes interdisciplinary care planning Strong working Knowledge of Microsoft Office (Word, Excel, Outlook) Strong communication skills Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization. Excellent Organizational skills Bilingual English / Spanish or English/French preferred Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Medical Office Assistant performs routine clinical and clerical work. The Medical Assistant anticipates provider and patient needs, follows prescribed procedures and maintains established standards in accordance to Upper Room AIDS Ministry's Policies and Procedures. Essential Job Functions The following duties are mandatory requirements of the job: Must possess the necessary communication and interpersonal skills in order to interact effectively with patients and staff and work as part of a team. Must demonstrate a high standard of customer service. Show patients to examination rooms and prepare them for the medical provider Prepare Room according to scheduled visits and maintain proper inventory of supplies Record patients' medical history, vital statistics and information such as test results in medical records system (eClinical Works). Prepares client according to scheduled visit: including chief complaint, Height and weight, Blood pressure, Pulse, Temperature, Peak Flow if Asthmatic or History of any Respiratory disease, Finger stick for diabetics, Completes Preventative Health section in ECW and updates per previous visit changes. Documents recent hospitalizations and emergency room visits, constitutional symptoms and medication adherence. Maintains clean and organized examination rooms according to HU policies and procedures and universal precautions Prepares and participates in daily huddles with medical providers, using the Pre-visit Planning tool (Azara) Creates and updates telephone encounters when reporting and responding to patient medical concerns and requests; forwards to appropriate staff and medical providers Completes proper documentation for purposes of patient coordination of care obtain consent for release of records from patients, follows through to ensure outside consults and records are received in a timely manner Completes necessary paperwork and forms Willing to work extended hours or on Mobile Unit Requirements Basic computer skills Flexible, self-motivated and dedicated Excellent communication skills Proficient Phlebotomy Skills Other Responsibilities The following duties are to be performed as assigned: Collects blood or other laboratory specimens, logs the specimens, and prepares them for testing. Performs ECG Attends Mandatory Staff meeting and trainings Meets with Supervisor according to URAM requirement Assists client in obtaining prior authorizations for medications and procedures Participates in Quality Assurance activities Special projects as assigned by supervisors Education and Certification Medical Assistant Certification CCMA Certification Phlebotomy certification CPR Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position has experience with most or all of the following: Knowledge of EMR Computer literacy EKG Spanish/French Bilingual preferred. Pediatric experience preferred

The Housing Specialist will be responsible for assisting clients of the Veteran's Housing in finding next step permanent or supportive housing. This includes completing accurate assessments of each client's next step housing needs, in conjunction with case managers, develop next step housing placement goals and service plans.in collaboration with each clients' case manager, and assisting clients in accessing benefits to obtain next step housing such as City Fheps, NYCHA, & Section 8 Housing vouchers. ESSENTIAL JOB FUNCTIONS The following duties are mandatory requirements of the job: · Conduct extensive outreach and field work to seek out new opportunities for 130 Housing program clients. o Maintain an active caseload of 35-45 clients actively seeking independent housing. o Develop options to secure permanent housing including: o Meet and build strong relationships with landlords, building superintendents, and brokers and produce a list of landlord contacts and available housing within the five boroughs in New York. o Work with landlord and brokers to identify a 5 to 10 new apartment per month. o Develop a referral list of supportive housing options for clients who need a higher level of housing and supportive services. o Maintain client list of client income status and eligibility for renewal status of City Fheps vouchers and public assistance status. o Escort clients to HRA and City Fheps when needed to hand in documents or function as advocates during interviews and appointments for securing benefits and housing o Assist clients with lease negotiations and advocate with landlords on behalf of clients as needed. o Successfully move a minimum of 4 client per month into alternative housing options. o Meet with HRA/Home Base staff to develop relationships to facilitate transfers of City Fheps vouchers. o Track housing surrender letters of clients exiting our housing facility. o Utilize HRA CAPS management system to assist with entering 2010E Housing Applications · Work closely with the Property Manager at our housing program to assist with managing deliverables. Meet with Managing Director and Director of Clinical Services and Special Projects on a weekly basis to discuss expectations and barriers to securing housing for clients. · Additional incentives in salary up to the maximum payable amount will be provided once 24 clients · are moved into alternative housing. OTHER RESPONSIBILITIES o Perform tasks and duties as assigned by supervisor and appointed staff. o Ability to communicate effectively with all staff and clients. EDUCATION AND CERTIFICATION Bachelor's degree preferred, or high school diploma or equivalent plus 3 years relevant experience working with the target population. SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all the following: · The candidate will have a commitment to quality work in a community-based organization environment with an ability to work independently and a willingness to work in a team approach. · Detail-oriented organization and documentation skills. · Ability to organize, prioritize, and meet deadlines while working on numerous ongoing projects simultaneously. · High-energy, people-oriented, engaging individual with exceptional interpersonal skills capable of exemplifying the organization's mission and collaborative culture. · Demonstrated ability to communicate effectively with all levels of the organization, including senior executives as well as clients and other community members. · Exceptional written, verbal, organizational, and interpersonal skills. · Impeccable tact and discretion required in dealing with confidential information. · Strong work ethic and willingness to take ownership for wide-ranging responsibilities. · Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).