Harnett County jobs - 47 jobs

An employee in this position performs communication work receiving Emergency and Non-Emergency Calls for service and various tasks for law enforcement, fire, EMS, and after hours answering for partner agencies in the county. This critical role serves as the vital communications link between the public in need of assistance and emergency services response. This entails a candidate being able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. Work is performed under the supervision of the Communications Shift Supervisor and is evaluated through observation, monitoring of radio communication, discussion and review of reports. Work is performed inside the Emergency Communications Center. The workload can fluctuate from minimal to extremely fast-paced and high call volume. This employee could deal with crisis situations that require them to make quick decisions to ensure safety of callers, responders, managing resources. The Telecommunicator must be able to work all shifts including days, nights, weekends and holidays. The Telecommunicator must be able to adapt and cope with stressful situations, emotional callers, and other unprofessional contacts. Hiring Range: $48,075.00 DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: * Receives Emergency and Non-Emergency calls for service via phone, radio or other means of Communication. * The Telecommunicator will operate a variety of electronic equipment, including telephony, and Computer-Aided Dispatch (CAD) to maintain constant contact with Law Enforcement, Fire and EMS personnel. * Operates a Computer-Aided Dispatch (CAD) system, along with his/her training, policies, protocols and procedures to screen calls for service. This employee should be able to promptly answer the calls professionally, regardless of if the call is received via telephone, text, video or other method. * Providing pre-arrival and post-dispatch instructions during high-stress situations, such as CPR, Active Shooter, Childbirth, Callers in Danger, etc. * The Telecommunicator will ascertain such information by obtaining the location of the emergency, the nature of the emergency, and all pertinent and available information. * The Telecommunicator will utilize the International Academy of Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD) to protocol process and prioritize calls for service. * Using training and operational policies, protocols, and procedures to take appropriate action including, but not limited to: relaying critical information, and dispatching/initiating the emergency response system. * Assigning units to incidents via radio, or other methods of Communication. * Relaying pertinent information, coordinating available resources, etc. * Conducting continuous status checks for responders to ensure the continuous safety of those responders on the scene. * Documenting thorough and accurate information about the incident and maintaining consistent awareness of the scene. * Enter/Modify/Clear National Crime Information Center (NCIC) files for law enforcement agencies such as Wanted Persons, Missing Persons, Stolen Vehicles, etc. * This position is essential, and the employee must report to work during disaster situations. * Performs other related duties as required. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: * Graduation from high school/or GED and some communications, dispatching, or other public contact work preferred;or an equivalent combination of education and experience. * Must have or obtain a North Carolina Driver's License and have reliable transportation to and from work. SPECIAL REQUIREMENTS: * Upon employment, the Telecommunicator must be able to obtain certification from the North Carolina State Bureau of Investigation (SBI) as a Division of Criminal Information (DCI) Operator within 90 days. * Must be able to obtain certification from the North Carolina Sheriff's Training & Standards as a Basic Telecommunicator within one year of employment. Other Certifications required upon employment include, but not limited to: Cardiopulmonary Resuscitation (CPR) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Division of Criminal Information (DCI) Modules 1-3 National Incident Management System (NIMS) 100,200,700 &800. KNOWLEDGE, SKILLS, and ABILITIES: * Knowledge of Emergency Communications is preferred, but not required. * Knowledge of the county. * Knowledge of basic computer skills. * Knowledge of stress management. * Ability to make quick decisions in stressful situations while remaining calm. * Ability to show/provide empathy to callers. * Ability to be respectful. * Ability to have patience. * Ability to be ethical, honest, and have integrity. * Ability to be dependable * Ability to be flexible. * Ability to be non-bias. * Ability to use emotional control. Skills Required: * Ability to use keyboarding/typing. * Ability to multi-task. * Ability to use critical thinking and problem solving. * Ability to work as a team. * Ability to be an active listener and use verbal and written communication skills. * Ability to have good customer service. * Knowledge of geography and map reading. * Ability to use reasoning and logic. * Ability to have a good memory and recall. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, fingering, grasping, talking, and hearing. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects. Must possess the visual acuity to operate computer equipment and maintain and review manual written records. WORK ENVIRONMENT: The employee works indoors handling calls from people who are dealing with medical, police, or fire emergencies. Recruitment and Selection Guidelines During the recruitment process, candidates will be expected to complete the Critical assessment, a six-hour observation inside the Communications Center as well as a panel interview. Successful candidates will move on to complete a thorough background investigation including submitting to a polygraph examination and psychological screening. Upon employment, the successful candidate will be required to attend the in-house Telecommunicator Training Academy which is projected to last 6-8 weeks.

Forsyth County has a great opportunity to work at Tanglewood Park. The Parks and Recreation Department is seeking a motivated employee to fill an open part-time, year-round Custodian position. The employee must be a self-starter and able to work independently and with others. This position will assist with the set up, clean up, and dismantling of events at the Red Barn, Walnut Hall, Clubhouse and for keeping all assigned offices, restrooms, common areas, kitchens, and meeting rooms in a neat and orderly fashion. This employee is expected to provide well-cleaned, orderly, organized, and safe offices, public restrooms, event facilities, and common areas for all park guests and employees to utilize. The duties of the position would include all aspects of normal custodial work. Tasks such as sweeping, mopping, vacuuming, dusting, cleaning restrooms. Duties would also include setting up tables and chairs in event facilities, trash or litter removal, and some office cleaning duties. Employee may assist with duties associated with maintaining public picnic shelters, cleaning public restrooms, replenishing public restroom supplies, and trash removal in indoor and outdoor event areas. Schedule: April-October: Saturday- Tuesday 6:00 am - 12:00 pm November-March: Saturday- Tuesday 7:00 am - 1:00 pm Must be able work weekends and holidays. Benefits for this position include vacation and sick leave, paid holidays, retirement, and 401k contributions. Distinguishing Features Candidates should have the following knowledge, skills and abilities: Working knowledge of cleaning materials and equipment used in custodial work. Ability to operate custodial equipment such as vacuum cleaners, carpet. sweepers and speed buffing machines. Ability to follow cleaning schedules and routines for periodic cleaning of all facilities. Ability to observe and report needs for supplies in a timely manner. Ability to maintain effective working relationships with other employees. The candidate selected must have great customer service skills and be able to communicate well with the public. Minimum Education and Experience Ability to follow written and oral instructions. Six months previous custodial experience preferred. Must possess a valid driver's license.

Forsyth County's Department of Parks and Recreation is looking for seasonal part time Park Attendants. This is a great opportunity to work outdoors at Mallard Lake and the Aquatic Center at Tanglewood Park. Duties at the Aquatic Center include operating a cash register for entry to the pool, putting wristbands on paying pool patrons, checking coolers, keeping pool lobby area/locker rooms cleaned, and making sure pool patrons follow all rules and regulations. Duties at Mallard Lake include assisting patrons with rental of pedal boats, operating a cash register for the rental of boats and purchase of concessions, monitoring patrons on boats, and keeping the boats, dock, restrooms, and area clean at all times. This position will work shifts at both Mallard Lake and Aquatic Center operations throughout the duration of the operational season. This is a seasonal position (May through September). Working weekends, holidays, as well as weekdays is REQUIRED. Distinguishing Features A successful candidate should have the following knowledge, skills and abilities: Ability to inspect and report needs for repairs. Ability to maintain order and ensure compliance with rules. Ability to deal tactfully and courteously with the public. Ability to maintain effective working relationships with other employees. Ability to independently adhere to a time schedule. Minimum Education and Experience Ability to read and write information relevant to perform the work. A valid driver's license is required. Must be at least 16 years old when employment begins. Previous experience in Parks and Recreation, CPR and First Aid training are a plus.

Great opportunity to work in the Forsyth County Animal Shelter where you will be responsible for the daily cleaning of kennels and related work areas as well as the care of shelter animals of all kinds. Additionally, this position involves computer data entry and record keeping into both Microsoft Office products and a specialized shelter related computer program in a timely and accurate manner. This position will assist in rabies clinics, including administering vaccinations. Animal Care Technicians must professionally interact with both internal staff members, external agencies, and the general public on a daily basis, assist Shelter Management as necessary and adhere to the NC Animal Welfare Act and Forsyth County policies in regard to shelter operations. An employee in this class would display excellent customer service skills, must be able to professionally interact daily with co-workers and other county employees as well as employees of the Forsyth County Sheriff's Office Enforcement Division which shares the same facility. This position requires strict attention to detail and part of the job will require data entry/electronic and paper record keeping through an internal Records Management System and Microsoft Office products. This position must complete the rabies pre-exposure vaccination series at the expense of the County and within six months of start date, the following certifications must be obtained: North Carolina state certifications as a Certified Rabies Vaccinator (CRV). Work is performed under general supervision and is evaluated through employee conferences and observation. This is a part time position working a maximum of 28 hours per week and will be subject to working weekends and holidays. Distinguishing Features The ideal candidate has the following knowledge skills and abilities: * Ability to work within the rules of the NC Animal Welfare Act and state and local laws related to the responsible care of animals. * Knowledge of the proper care and treatment of animals, including safe handling procedures. * Ability to maintain professional and effective working relationships with other employees. * Ability to professionally interact with the public, ability to display tact and courtesy while providing quality customer service. * Ability to communicate effectively both in person and by telephone. * Ability to follow instructions. * Ability to properly clean kennels and work areas. * Ability to reasonably read an animal's temperament. * Ability to handle animals professionally and responsibly without bias and exercising emotional intelligence. * Ability to lift 20-50 lbs occasionally, 10-25lbs frequently or up to 10lbs constantly. Minimum Education and Experience High school graduate or equivalent. Ability to read and write information relevant to performing the work and the ability to work with animals and people. One year of experience working with animals and one year of experience in customer service preferred. Equivalent combination of education and experience may be accepted. Special Requirements: Must complete rabies pre-exposure vaccination series (provided by the county). Within six months of employment must become certified as a rabies vaccinator. Essential Duties and Responsibilities * Clean kennels where animals, to include animals other than dogs and cats, are housed on a constant basis ensuring at any given time there is a clean kennel available for animals being brought into the facility. * Transfer animals in the computer system to animal welfare agencies that also provide rescue services. This may include physically moving aggressive and/or sick animals with a catchpole when necessary. * Assist with euthanasia as needed. * Feed and water animals on a regular basis. * Give vaccinations, typically during rabies clinics and under supervision of authorized individuals, to animals once certification is obtained. * Perform accurate computer data entry, research and record keeping. * Participate in North Carolina state inspections when required and in disaster training and response when needed. * Attend training classes when necessary to further job knowledge and skill set. * Work directly with Shelter Management to see that department goals are met or exceeded. * Follow specific cleaning protocols ensuring workspaces are clean and always organized. * Perform related work as required by supervision.

An employee in this position for Harnett County performs duties as required to ensure all Solid Waste Management facilities remain in compliance with all local, state, and federal regulations as specified in the operating permits and plans as approved by the North Carolina Department of Environmental Quality. This includes: maintaining external grounds of all facilities, maintaining landfill; ensuring all facility and surrounding roadway litter is removed at the end of the working day; assisting in the daily cleaning of the transfer station tipping floor; operating and performing maintenance and repairs to landfill equipment, including seeders, weed-eaters, lawn mowers, rotary cutters, trucks, and self-contained and stationary compactors; conducting daily waste screenings of incoming loads at the landfill and transfer station to ensure no prohibited waste is disposed of at the facilities; and assisting in various semi-skilled and unskilled tasks when not engaged in compliance activities. Hiring Range: $42,480.00 DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: * May open and close facilities. * Drives and operates light equipment including lawn mowers, weed eaters, farm type tractor with a rotary cutter (bush-hog). * Mows and maintains landfill acreage including landfill grounds and landfill caps. * Maintains facility grounds and landscaping; picks up trash. * Places a tarp on tractor trailers containing full loads of waste ready to leave facility. * Hauls dirt for covering trash. * Pushes limbs back on limb pile. * Collects fees; makes bank deposits. * Covers for other employees during breaks and meal times. * Operates switcher truck to change full/empty transfer trailers. * Must have the ability to traverse rough terrain. * Must be able to drive and operate a vehicle as needed. * Observes waste being dumped at the landfill and transfer station for proper materials; separates out materials not allowed; and makes proper report of incident. * Assists at transfer station to clean floor and load trailers. * Performs other tasks when not engaged in equipment operation and repair; separates recyclable materials and loads into shipping containers. * Picks up trash and debris; hauls to appropriate area and /or receptacle. * Ensures all equipment used is maintained according to manufacturer manuals and remains in full working condition; greases equipment. * May serve as Weighmaster; assists with cleaning site of debris; required to maintain records for NCDEQ compliance; will be required to work Saturday rotation of every third or fourth Saturday. * Performs other related duties as assigned. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: * High school diploma or equivalent; * Two (2) years of related experience; * Or equivalent education and/or experience. * Possession of a valid North Carolina driver's license. * Possession (or obtain within required time frame of hire) a valid NC commercial driver's license (CDL). * Completion of Solid Waste Screening and SWANA Landfill Operations training. * Possession of a Certification of Waste Management and Waste Management Transfer is desired. KNOWLEDGE, SKILLS, and ABILITIES: * Knowledge of landfill and transfer station policies and procedures. * Knowledge of related solid waste laws applicable to job duties. * Knowledge of job-related safety regulations... * Skill in operating job-related equipment. * Ability to maintain records of work activities. * Ability to follow oral and written instructions. * Ability to establish and maintain effective working relationships with coworkers, supervisors, and County clients. * Ability to abide by established protocol for any specific piece of equipment or assigned task. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to perform medium work frequently exerting up to 30 pounds of force to lift, carry, push, pull, or otherwise move objects; and occasionally requiring to exert up to 50 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing, crawling, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, reaching, performing repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, and walking. An incumbent must also possess the visual acuity to analyze data, work with color or depth perception, determine accuracy or observe facilities, operate motor vehicles or equipment, and inspect defects or fabricates parts. WORK ENVIRONMENT: The employee is subject to indoor and outdoor environmental conditions including extreme heat, cold and noise. Duties at the landfill also involve exposure to physical conditions such as moving mechanical parts, solid waste refuse; atmospheric conditions such as odors and dust; and skin exposure to oils. Work also may be subject to OSHA's blood borne pathogen standards.

Forsyth County's Department of Parks and Recreation has an opening for a Part Time Golf Assistant. Tanglewood Golf is seeking an individual with excellent customer service skills who enjoys working with the public. This position works closely with the golf staff to manage the golf cart fleet and cart area while on duty. This includes assigning carts to customers, cart maintenance, cleaning and storing of carts. Excellent customer service skills are a must since this employee has frequent interactions with the public. Other primary duties include picking up range balls and keeping the driving range and outside areas of Clubhouse neat. The Golf cart area is open seven days a week and hours in-season are, 5:30am to 9:3.0 pm. Employees work on holidays and weekends. Schedule may vary weekly. Distinguishing Features The ideal candidate should have the following knowledge, skills and abilities: Knowledge of park guidelines regarding golf cart usage. Knowledge of the park's facilities and operational procedures. Basic knowledge of golf cart operation and maintenance. Ability to read and write. Ability to relate well and communicate well with the public. Ability to maintain effective working relationships with other employees. Minimum Education and Experience Ability to read and write information relevant to perform the work. Golf operations experience and/or experience in the hospitality industry strongly preferred. Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to: Explains guidelines to the public regarding golf cart usage. Assists in the scheduling and maintenance of golf carts. Pick up golf balls at the driving range and resets hitting area. Assists with golf tournaments. Performs related work as required

Forsyth County's Tax Administration has an opening for a Sr. GIS Technician. The successful candidate will maintain cadastral base map layers in the Tax Assessor GIS, in support of the proper assessment and collection of property taxes. Duties include detailed research and interpretation of documents from various sources in order to accurately determine land parcel characteristics and ownership, integration of changes into the existing GIS base map layers and Assessment system, and providing output of resulting data. GIS edits are performed following standard procedures with high accuracy, minimal errors, and within prescribed time frames. This person will be a lead worker and provide advice and assistance to the GIS Technicians in the performance of their work and task assignments. The chosen applicant will also perform higher level GIS editing, analysis, and support of more critical or complicated data layer maintenance. Special projects will also be completed. This person must be able to provide a significant level of knowledgeable assistance regarding GIS data to office staff, professionals, and the general public, with customer service a high priority. Distinguishing Features A successful candidate should have the following knowledge, skills and abilities: Ability to deal courteously and tactfully with the public. Ability to maintain effective working relationships with other employees. Ability to coordinate, monitor and evaluate the work of others. Ability to follow oral and written instructions and to explain and assist others with those instruction. Ability to compute areas from property descriptions and maps. Ability to interpret deeds and transfer the pertinent data to maps. Working knowledge of geographical areas and subdivisions in the county. Considerable knowledge of terminology, methods and forms used in keeping records of land titles. Considerable knowledge of standard practices, materials and equipment used in computerized land survey drafting and land data base operations. Minimum Education and Experience Requires an Associate's degree with courses in math, geography, paralegal, drafting, or related area and four years experience in property mapping using ArcGIS or other comparable GIS software. Prefer successful completion of IAAO Course 101 and 600, supplemented by coursework and seminars regarding the use of products by ESRI or other comparable organizations. A higher education level may be considered as a substitution for all or part of the experience requirement. Drivers License is required. Essential Duties and Responsibilities Assists the public or employees in other governmental departments in finding property in tax records and in interpreting tax maps, appraisal cards, and other records. Trains new workers in edit and entry procedures; trains all workers on system updates. Writes production reports on employee's progress. Assigns, prioritizes and monitors work; reviews completed work making sure that all required information is entered and correct. Assists in planning, coordinating and implementing work assignments and/or special projects Assists workers with problems or questions in preparing edit maps or entering data in the computer workstation. Gathers pertinent data and related information to determine a ratio between the actual value of land as reflected by the revenue stamps and the tax value of particular land. Performs neighborhood delineation, changes, maintenance, documentation, and appraisal support; includes creating or deleting identification numbers, modifying and/or calculating base pricing within neighborhoods, identifying split parcels for assignment to appropriate neighborhoods, and regeneration of corrected maps. Processes and/or coordinates all mapping involving annexations, deeds, zoning petitions, road name changes, and microfilming of old map books. Prepares instructional manuals as needed. Prepares comprehensive map sets for the Tax department, other County departments, and special requests from the public. Resolves problems and makes appropriate corrections. Researches problems concerning property titles, acreage, and boundaries. Performs initial project testing to develop procedures and guidelines to be followed by other cartographers. Uses a graphic computer system to perform complex land survey drafting and special projects. Performs complex cartography work within the computer mapping and appraisal sections. Assists in planning, coordinating and implementing work assignments and/or special projects Performs related property tax work as required

The Forsyth County Department of Social Services is seeking to hire a Department Business Manager to oversee the operations of the Social Services building, administrative and services units. Responsibilities include oversight of the mailroom functions, scanning processes, data entry needs, IT security, building security, building cleanliness and upkeep, interpreting staff & other functions that arise. Distinguishing Features The Department Business Manager over operations will be responsible for the organization and supervision of department operations, personnel administration, purchasing, office services, and other general managerial functions. Work includes ensuring compliance with all Federal & State IT security mandates and annual reporting. This person will also track spending levels for supplies, small office equipment & furniture, and capital improvement projects. Additionally, the Operations Manager will be responsible for managing the retention, storage, and destruction of records based on Federal & State mandates. Minimum Education and Experience Graduation from a four-year college with a degree in business administration, accounting or related field and at least three years of experience in financial management. Prefer prior experience in planning and managing a business or governmental program. A higher education level may be considered as a substitution for all or part of the experience requirement. A four-year degree outside of the relevant academic field plus additional years of relevant experience may also be considered. Valid driver's license required. Department Hiring Preferences include: * Four-year degree in business, public, or hospital administration * Five years of administrative experience in the planning and management of a business or governmental program The ideal candidate will possess the following knowledge, skills & abilities: * Considerable knowledge of the principles and practices of public & business administration; * Considerable knowledge of modern office procedures, practices & equipment; * Considerable knowledge of the organization and structure of state & local governmental and volunteer agencies; * Considerable knowledge of budgeting, procurement, and operational practices & procedures; * Ability to select, train & supervise employees engaged in business operations and; * Ability to establish and maintain effective working relationships with other employees, County & State officials, and the general public. * Ability to manage multiple projects and workgroups to implement leadership's vision and strategic plan. Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to: * Plans, organizes, and supervises the preparation of the annual agency operations including Safety and Emergency management; * Properly procure all agency needs as it pertains to facility and campus needs * Reviews requests from Division Managers for appropriateness; * Ensure resource utilization appropriately managed; * Compiles information such as cost estimates, budget reports & statistical data; * Analyzes operational problems and recommends new or revised procedures; * Supervises an administrative staff responsible for building operations, system security, contracts for security & facility upkeep including grounds and parking. This position calls for the ability to work in a fast-paced, evolving environment. Minimal telework is of for this position as oversight of the building requires physical presence.

Forsyth County's Parks and Recreation Department has an excellent part-time opportunity to work outdoors at Triad Park as a Maintenance Technician I. The person in this position will perform operational & maintenance tasks at Triad Park. This position consists of routine maintenance, special maintenance projects, building operations & maintenance, landscaping duties, and operational tasks. This position will prep shelters and facilities for customers as well as clean and maintain facilities after use. Tasks of this position include but are not limited to cleaning restrooms, emptying trash, litter pick up, pressure washing, changing light bulbs, closing the park, and at times assisting supervisors with larger facility maintenance tasks. An employee in this position must be willing to work outside year-round. Work Schedule: April - October: Friday - Monday 2:00pm - 10:00pm November - March: Friday - Monday 12:00pm - 7:00pm Work schedule subject to change as needed Uniformsare provided. Benefits for this position include vacation and sick leave, paid holidays, retirement, and 401k contribution. Distinguishing Features A qualified candidate: Must have the ability to operate a variety of equipment including tractors, mowers, blowers, weed eaters golf carts and chainsaws. Have the knowledge of minor plumbing, electrical, and carpentry repairs necessary to maintain park structures. Be able to lift up to 50 pounds. Will have direct contact with customers on a daily basis, therefore courtesy and manners are mandatory. Safety is top priority at the park. Minimum Education and Experience Graduation from high school or GED and one year experience in basic building or grounds maintenance work. A valid driver's license is required. Must have demonstrated ability to safely operate small to medium motorized equipment. An equivalent combination of education and work experience may be considered for minimum qualification requirements.

Employees in this position are responsible for determining applicants' eligibility for the FCMA program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned. We will consider applicants in a Work Against status who may need up to one (1) year of Income Maintenance experience to be fully qualified. An employee in a work against status will have a starting salary of $40,457 Grade 17 and move to $44,604 Grade 19 upon completion. DUTIES AND RESPONSIBILITIES Responsibilities and Duties: 1. Intake & Applications (60% of the time) Work involves functions such as intake, review and process of the FCMA application to determine initial eligibility. In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial and employment. Employees are involved in processing clients' information through the verification of all documents obtained during intake. The employees' responsibility for determining the clients' continued eligibility for FCMA will depend upon the function performed. Work other duties as assigned FCMA IM Supervisor. 2. Organizing (20% of the time) Employees balance workloads within FCMA unit and coordinate overall workflow. Work requires employees to develop procedures and to make minor organizational changes and recommend other changes to improve efficiency. 3. Guidelines (20% of the time) Employees refer to the FCMA manuals in performing all functions required to complete the eligibility determination process. Guidelines are subject to periodic and frequent changes. Employees also utilize agency procedural guides in accomplishing the work. Correspondence and memoranda from State regulatory agencies are also used in interpreting policy directives. MINIMUM QUALIFICATIONS Knowledge, Skills, and Abilities: Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant. Education/Certification: Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. SUPPLEMENTAL INFORMATION Work Environment/Location/Physical Demands: Employees are periodically subject to working with agitated clients, and are frequently subject to heavy workloads, and compressed time frames. Clients may at times be verbally abusive due to their extreme situations or their emotions, but generally physical harm is unlikely on an ongoing basis.

Harnett County Department of Public Health is seeking an Environmental Health Specialist for their Onsite Wastewater program. This employee is responsible for promoting public health through education, surveillance, consultation, inspection and enforcement of environmental health laws and regulations pertaining to onsite-wastewater disposal and inspection of food, lodging, institutional and other related facilities as mandated by the state. Hiring Range: minimum $59,774.00 to job rate $69,488.00 DUTIES AND RESPONSIBILITIES * Performs on-site evaluations of proposed sites for individual dwellings, subdivisions, mobile home parks, and any other areas of development that are not served by public sanitary sewer systems. * Issues improvement permits, authorization to construct systems, and operation permits upon required authorization. * Collectswater samples upon request and evaluates existing wells for construction compliance. * Conducts on-site visits to establishments for the purposes of complaint investigations, pre-opening construction, permits, and educational reasons. * Writes reports, letters and memorandums. KNOWLEDGE, SKILLS, AND ABILITIES: * Working knowledge of environmental health laws, rules, and procedures, as well as a complete understanding of the concepts of public health law. * Knowledge of soil science, microbiology, biology, chemistry, food science, epidemiology, entomology, and basic engineering technology as applied to environmental health practices. * Working knowledge of food sanitation, food borne diseases, communicable diseases, vector control, onsite sewage disposal, water supplies, solid waste management and institutional sanitation. * General knowledge of community resources. * Working knowledge of the responsibilities of other agencies involved in environmental health concerns. * Working knowledge of the interrelationship between socio-economic factors and environmental health concerns. * Ability to exercise sound judgment and deal tactfully with a wide range of public contacts while enforcing public health laws and regulations. * Ability to communicate effectively, both orally and in writing. MINIMUM QUALIFICATIONS Minimum Qualifications: Bachelor's degree or postgraduate degree from a program that is accredited by the National Environmental Health Science and Protection Accreditation Council (EHAC); or, Bachelor's degree or postgraduate degree in public health and one year of experience in the field of environmental health practice; or Bachelor's degree or postgraduate degree with a minimum of 30 semester hours or 45 quarter hours in the physical, biological, natural, life, or health sciences and one year of experience in the field of environmental health practice. License or Certification Required - Must be eligible to meet the requirements for registration or license as an Environmental Health Specialist as outlined in Article 4, Chapter 90A of the NC General Statutes. Administering the Trainee Appointment- Appointee must be eligible for registration and apply for registration as an Environmental Health Specialist Intern within 60 days of employment. Employee may remain registered as an Environmental Health Specialist Intern until registration as an Environmental Health Specialist or up to two years, whichever comes first. Special Note: This is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. Note: This is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. SUPPLEMENTAL INFORMATION

The Department of Social Services is seeking a highly motivated, dependable professional with advanced communication and exceptional customer service skills to serve as an Eligibility Supervisor for the Childcare Unit. Distinguishing Features This leadership position is responsible for supervising and supporting a team of eligibility specialists while ensuring compliance with federal, state, and local policies and procedures. The Eligibility Supervisor plays a vital role in ensuring that benefits are delivered timely and accurately, while maintaining high standards of quality, compliance, and customer service. Minimum Education and Experience Graduation from high school or GED and two (2) years of experience as a caseworker or investigator in an income maintenance program. A higher education level may be considered as a substitution for all or part of the experience requirement. * Proficiency in NC FAST is required. * Demonstrated ability to interpret complex policies and apply sound judgment in eligibility decisions. * Strong organizational, time management, and basic mathematical skills. * Familiarity with standard office equipment and basic computer applications. * Ability to work under pressure and meet deadlines in a fast-paced setting. * Commitment to providing excellent service to clients and team members. The preferred candidate will have at least 1 year of supervisory experience OR two (2) years of experience as a Senior Income Maintenance Caseworker. Essential Duties and Responsibilities * This position provides direct oversight of daily operations, including monitoring staff performance, reviewing day sheets, timesheets, and workflow using internal and external software systems such as NC FAST. * The supervisor offers ongoing policy guidance, interprets regulations, and provides clarification on procedures to staff as needed. * Planning is an essential part of the role, with responsibilities that include setting short-term and some long-range goals, establishing priorities, and developing operational strategies to improve unit efficiency. * Supervise day-to-day operations of teams handling Family Medicaid applications and recertifications. * Assign work to eligibility specialists and review eligibility documents for accuracy. * Coordinate the flow of eligibility work within the unit and with other departments. * Manage staff development functions and train new employees. * Evaluate employee performance and conduct screenings for prospective hires. * Plan and reorganize functions of the eligibility program.

The Forsyth County Sheriff's Office is currently seeking a creative and self-motivated administrative assistant with strong customer service and organization skills and a background in social media and communications. This position supports the Sheriff's Public Relations team and Community Outreach Unit. Work frequently includes involvement in both internal and external community events which are often outside of normal business hours. Distinguishing Features An employee in this classindependently performs a variety of tasks in support of the Public Relations Team and Community Outreach Unit. This position must be professional in both appearance and demeanor and utilize courtesy and tact in performing public contact and communication duties. They will be the a frequent point of contact for media, professional and civic organizations, special interest groups, government agencies, other law enforcement agencies and the public. Work is performed under general supervision and is evaluated through conferences, reports and the overall effectiveness of the program. Minimum Education and Experience Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement. The preferred candidate will have excellent oral and written communication skills, public speaking competency, exceptional customer service skills with an ability to build community relations and superior organizational talents with consistent attention to detail. Essential Duties and Responsibilities Serves as unit liaison with clients regarding the administration of office processes and procedures. Sets priorities of calls and provides information and guidance to clients, other agencies, and the public. Coordinates the logistics associated with meetings, conferences, and workshops of limited scope and complexity; makes travel and accommodation arrangements. May make commitments on behalf of the unit within guidelines provided; contacts vendors to provide or secure information to resolve problems or obtain needed materials. Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines. Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines. Establishes and maintains a limited budget; balances and reconciles records with the appropriate authority; compiles or directs the preparation of budget reports; may initiate transfers between line items within specific guidelines. Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines. Coordinates the process of ordering, distributing, and inventorying supplies and equipment. Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty. Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems. Selects and applies computer software packages to prepare a variety of office documents, records, reports, charts, and graphs; determines format and manipulates text from various sources. Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; may determine release of information according to established procedures and confidentiality guidelines. Prepares correspondence independently from general instructions or brief summaries; may independently compose and format documents or form letters, or correspondence involving procedures and technical subject matters. Screens mail, prioritizes pulls and attaches related documents, and routes appropriately. Screens, schedules and comments on social media content. Performs related work as required.

Employees in this position are responsible for determining applicants' continued eligibility for the FNS program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned. * We will consider applicants in a Work Against status who may need up to one (1) year of Income Maintenance experience to be fully qualified. An employee in a work against status will have a starting salary of $40,457.00 Grade 17 and move to $44,604.00 Grade 19 upon completion.* DUTIES AND RESPONSIBILITIES Responsibilities and Duties: * Intake & Redetermination (60% of the time) Work involves functions such as intake, review and process of the FNS recertifications to determine eligibility. In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial and employment. Employees are involved in processing clients' information through the verification of all documents obtained during intake. The employees' responsibility for determining the clients' continued eligibility for FNS will depend upon the function performed. Work other duties as assigned FNS Income Maintenance Supervisor. * Organizing (20% of the time) Employees balance workloads within FNS unit and coordinate overall workflow. Work requires employees to develop procedures and to make minor organizational changes and recommend other changes to improve efficiency. * Guidelines (20% of the time) Employees refer to the FNS manuals in performing all functions required to complete the eligibility determination process. Guidelines are subject to periodic and frequent changes. Employees also utilize agency procedural guides in accomplishing the work. Correspondence and memoranda from State regulatory agencies are also used in interpreting policy directives. MINIMUM QUALIFICATIONS Knowledge, Skills, and Abilities: Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant. Education/Certification: Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. SUPPLEMENTAL INFORMATION Work Environment/Location/Physical Demands: Employees are periodically subject to working with agitated clients, and are frequently subject to heavy workloads, and compressed time frames. Clients may at times be verbally abusive due to their extreme situations or their emotions, but generally physical harm is unlikely on an ongoing basis.

Forsyth County's Department of Tax Administration has an opening for a Sr. Appraiser. The Sr. Appraiser will supplement both the residential appraisal and commercial appraisal staff as needed for reappraisal research and valuation activities. The Sr. Appraiser will also assume some duties of a tax analyst. Distinguishing Features A successful candidate should have the following knowledge skills and abilities: Ability to operate office machines including a personal computer. Ability to maintain effective working relationships with other employees. Ability to determine value of property using established guidelines, costs, sales, and income data. Ability to deal tactfully and courteously with the public. Ability to communicate effectively orally and in writing. Considerable knowledge of construction, building materials and landscaping costs. Considerable knowledge of industrial, commercial, farm and residential property in the county, economic factors and trends. Considerable knowledge of the principles, laws and methods of real property appraisal for tax assessment purposes. Ability to interpret and explain laws, policies and procedures relating to the listing and appraising. Minimum Education and Experience Graduation from high school or GED and successful completion of basic courses in real property appraisal, and at least two year's work experience directly related to the appraisal of real property. The real property appraisal courses may be IAAO courses 101 and 102 or any combination of the following courses from a North Carolina Appraisal Board approved sponsor: Basic Appraisal Principles 30 Hours Basic Appraisal Procedures 30 Hours The 15-Hour National USPAP Course or its equivalent 15 Hours General Appraiser Market Analysis and Highest and Best Use 30 Hours Statistics, Modeling and Finance 15 Hours General Appraiser Sales Comparison Approach 30 Hours General Appraiser Site Valuation and Cost Approach 30 Hours General Appraiser Income Approach 60 Hours General Appraiser Report Writing and Case Studies 30 Hours Appraisal Subject Matter Electives 30 Hours (May include hours over minimum shown above in other modules) Prefer a two or four year college degree in a related area. Candidates must be certified or immediately certifiable by the Property Tax Division of the NC Department of Revenue as a real property appraiser. Must have a valid N.C. driver's license. Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to: Determines base land rates for each property classification from qualifying sales of commercial sites and adjusts for location and size. Represents the County before the State Property Tax Commission upon appeal of decision of the Board of Equalization and Review. Documents and completes complex and detailed narrative reports for each appraisal. Performs maintenance of the current data base; measures and lists improvements or additions and revalues parcels that have been divided, consolidated, rezoned, or changed use. Uses the Computer Aided Mass Appraisal (CAMA) system to conduct statistical analysis of reappraisal properties. Gathers and analyzes the tree approaches to determine the value of commercial property. Reviews appraisal of residential, commercial, farm, and industrial property. Makes recommendations to the Board of Equalization and Review on appeals; answers questions and defends value. Meets with individual property owners to answer questions or complaintsand to explain appraisal practices and procedures. Makes investigative field inspections of commercial property, inspects exterior of any improvements, describes the property and relevant characteristics, makes new measurements and determines constructionquality and costs.

Smith Reynolds Airport is looking for a skilled journey-level trade individual to join their maintenance team. This individual will be completing a variety of tradesincluding, but not limited to, HVAC, electrical, keys, security, plumbing, mechanical, fire and life safety, and painting. This role participates in planning maintenance work, project tasks, coordinating, investigating, and resolving unusual situations as the needs arise, including urgent issues that must be handled in an expedited timeframe seven days a week. This position does require on call availability for weekends and holidays for urgent and unexpected issues. Distinguishing Features * General knowledge of the occupational hazards of building trades and maintenance work and associated safety precautions. * Thorough knowledge of the procedures, materials, and equipment related to the HVAC, Electrical, Plumbing, Electronic security systems, construction, and building envelope systems and the maintenance of these systems. * Knowledge of and the ability to follow all safety practices as required by OSHA and Forsyth County * Ability to handle multiple tasks in a fast-paced office environment while meeting time requirements in the production of work. * Effective detail orientation and visual evaluation ability. Minimum Education and Experience Graduation from high school or GED and at least three years of experience in the relevant building trade assigned and a valid N.C. driver's license. Must have demonstrated ability to perform skilled maintenance work in one or more trades or electronic maintenance work. An equivalent combination of education and experience may be considered. OVERALL PHYSICAL DEMANDS: Heavy - Lifting 50-100 lbs. occasionally, 25-50 lbs. frequently or up to 10-20 lbs. constantly. Essential Duties and Responsibilities * Repair and maintain various facilities, components, structures, plumbing, electric systems, hardware, fire and safety protection, equipment systems, sprinkler systems, sensors, software, constructs and maintains indoor and outdoor facilities, fans, lights, and conducts structural inspections for safety. * Preventative maintenance across multiple facilities. * HVAC maintenance and repairs, including belts, motors, coils, ductwork, etc. * Maintain a broad working knowledge of facilities maintenance, materials, systems, and code requirements. * Responds to facilities emergencies as the needs arise, including weekends and holidays. * Assists with tasks to close and reopen specific facilities or areas. * Ability to exercise tact and extend courtesy in contact with the general public. * Ability to establish and maintain effective working relationships. * Ability to perform simple to complex movements requiring moderate coordination. * Must have visual perception and ability to discriminate colors. * Must be able to perceive and discriminate odors/sounds * Ability to work in extreme conditions including cold, heat, rain and areas with fumes. * Ability to hear and speak clearly, including while utilizing telecommunication devices such as radios, cellphones and intercoms. * Ability to wear protective equipment including gloves, goggles, hearing protection, respirators, and safety shoes. * Additional duties as assigned.

Harnett County Parks and Recreation Department is seeking for an enthusiastic and energetic individual to join our team as a Recreation Center Assistant. An employee in this position assists at a Recreation Center for Parks and Recreation of Harnett County. This includes: assisting in the planning, organizing, supervising, and conducting a wide variety of activities, operations, and programs; opening and closing the facility; talking with the public; assisting with library related duties; performing various administrative duties; preparing participation, inventory records, and completed work orders, assisting with after school care; and helping out at the Summer Camp Program. This position is assigned to the Boone Trail Community Center 8500 Old US 421 Lillington, NC 27546 Hiring Range: $16.0023 hourly pay rate DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: * Assists in planning, organizing, supervising, conducting, and promoting a wide variety of activities, operations, and programs for various age groups and special populations including such programs as youth and adult athletics, day camps, recreation, art classes, and special events. * Helps prepare flyers and brochures for promotions and activities; keeps bulletin boards and outside sign boards current; and coordinates programming with others. * Schedules times and secures locations for a variety of programs and group rentals; maintains rosters of participants. * Registers participants for various recreational programs and events; collects fees; completes proper forms; and maintains various records of event. * Inspects facilities to determine adequacy for programs, safety, and maintenance needs; coordinates maintenance schedules with program schedules; * Maintains inventory of equipment and supply needs; makes recommendations for budget of activities and programs. * Supervises outdoor activities. * Enforces center rules and regulations; monitor activities and operations both inside and outside of facility. * Performs daily housekeeping chores such as cleaning restrooms, sweeping/vacuuming floors, emptying trash containers, and picking up trash. * Works with children in after school program and summer camps. * Assists the public; responds to inquiries. * Assists in preparation or regular and special reports. * Performs other related duties as assigned. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: * High school diploma; * No experience required; * Possession of a valid North Carolina driver's license. * Possession of Certification in CPR (or obtain within 90 days of hire). * Possession of Certification AED (or obtain within 90 days of hire). * Possession of Certification in First Aid. Knowledge, Skills, and Abilities: * Knowledge of Microsoft Office products. * Knowledge of age-appropriate activities for children. * Skill in being able to talk with people. * Skill in working with computers for job related duties. * Ability to establish rapport with both adults and children. * Ability to maintain basic records. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to perform medium work frequently exerting up to 30 pounds of force to lift, carry, push, pull, or otherwise move objects; and occasionally requiring to exert up to 50 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing, crouching, handling, perceiving sounds at normal speaking levels, kneeling, lifting, pushing, reaching, speaking, standing, stooping, expressing ideas by the spoken word, and walking. An incumbent must also possess the visual acuity to work with color and observe situations and facilities. WORK ENVIRONMENT: The employee works primarily indoors at a center suitable for varied community programs. May also supervise children during outdoor activities.

Forsyth County Department of Emergency Services is seeking dedicated and passionate first responder heroes to join our team as Advanced EMTs (AEMTs). AEMTs perform skilled work in providing prehospital medical care to sick or injured persons. The Advanced EMT is an intermediate EMS certification level recognized by the State of North Carolina between the Emergency Medical Technician and Paramedic level certifications. These positions fill an important care gap between the EMT Basic and Paramedic positions. AEMT is credentialed to provide prehospital medical care above that which an EMT can provide at the advanced level. This includes intubation, intraosseous and intravenous fluid/medication administration, administer intramuscular injections, and administer epinephrine during cardiac arrest. An employee in this class performs advanced lifesaving techniques assigned to the AEMT by the NC Office of Emergency Medical Services. Tact, courtesy, and firmness are required in dealing with sick or injured persons and with the general public. Work is performed according to established emergency medical procedures and techniques, but the employee must exercise considerable independent judgment in treating a patients symptoms and in providing basic and advanced patient care. Work is performed under general supervision and is evaluated by the employee's ability to respond effectively to emergency situations. Distinguishing Features * Working knowledge of emergency medical procedures and techniques. * Working knowledge of equipment and supplies employed in the emergency care of patients and victims of accidents. * Working knowledge of city and county geography and location of roads and streets, hospitals and nursing homes. * Working knowledge of radio communications equipment. * Skill in diagnosing a victim's condition and applying emergency medical care. * Ability to drive an ambulance safely under various weather conditions. * Ability to deal with patients, their families, and others courteously, and firmly when necessary. * Ability to lift substantial weight. * Ability to maintain effective working relationships with other employees. Maintaining a specific license such as a driver's license in good standing, without a lapse or loss of a privilege to drive in compliance with North Carolina law, and in compliance with applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position. Minimum Education and Experience * Graduation from high school or GED supplemented by courses in emergency medical care. * One year experience as an EMT required. * Certification by the NC Department of Human Resources Office of Emergency Medical Services and the NC Board of Examiners as an Advanced EMT required. * Must have a valid NC driver's license. * Lifting over 100 lbs occasionally, 50-100 lbs. frequently or up to 20-50 lbs. constantly. Essential Duties and Responsibilities * Responds to emergency calls as an ambulance driver or attendant, performs necessary rescue work, administers necessary emergency medical care, and transports persons to appropriate medical facilities. * Administers medications and performs medical procedures that have been approved for AEMT by the North Carolina Office of Emergency Medical Service. * Staff a transport unit with another provider. Drive and/or deliver patient care. Will be expected to work towards the crew chief role. This includes documentation, restocking of units, and cleaning/disinfecting. * Maintains ambulance, equipment, and supplies in proper working order. * Attend in-service training. This is mandated training to maintain NC certification and meet directives of the medical director and training division. * Serve in an acting role training either new employees or students. * Gives talks on emergency medical services at schools. * Assist with precepting newly certified AEMTs to complete medical clearance. * Conducts tours of station as requested. * Cleans ambulances and stations. * Studies street and road patterns of the County. * Performs related work as necessary.

Forsyth County's Tax Administration Department has an opening for Lead Tax Assistant. This position coordinates and monitors office operations to include the collecting of taxes, fees, and fines; maintaining records and providing customer service. Considerable care must be exercised in handling public funds.Employee will also monitor and report back to management regarding project status as well as providing quality control. The processing of deed transfers, researching obituaries, maintaining current mailing addresses and identifying areas that need more research by real estate appraisers or other tax appraisal staff are also performed. This position is responsible for monitoring the listing, valuing, and data entry of all types of personal property which includes the state registered motor vehicle system. The lead position reviews work for quality and quantity and identifies areas which should be monitored more closely, reporting progress to management. The lead position performs detailed work related to property tax records and data as assigned. Independent judgement andinitiativeare required as are courtesy in dealing with the public and staff. Work is performedunder general supervision and is evaluated by observation, in discussions and through further use of records. Records are subject to annual audit. Distinguishing Features A successful candidate should have to following knowledge, skills and abilities: Ability to train others. Ability to maintain accurate records and balance accounts. Ability to use calculator, valuation manuals for personal property, fax machine, scanners, printers, copiers, and mail opening machine with record count. Ability to effectively interact with employees and constituents. Ability to work as part of a team. Ability to interpret and implement regulations, policies and procedures. Must be skilled in the use of tax software systems and have ability to train and answer most questions regarding the operation of these systems. Skilled in the use of a standard PC with Windows Operating System DOCUWARE (scanning software) NC PTS (Property Tax System Software), NC VTS (Registered Motor Vehicle Tax System), STARS - State Vehicle Registration system, MLS (Real estate sales software), Microsoft Office Suite, Google Docs, Sheets and Slides. Working knowledge of statutes and policies governing the listing and collection of taxes and the collection of other revenues and issuance of permits. Must have good time management skills, with the ability to prioritize and multi-task. Must be able to adjust to change and modifications in tasks or schedule. Ability to effectively communicate with supervisors, peers, subordinates and customers, by telephone, in writing, or in person. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Minimum Education and Experience High School graduate or GED with a minimum of three years experience in tax administration Must successfully complete the School of Governments Tax Listing and Assessing course (if working in the records management section) or the Property Tax Collection Law course (if working in the Collections section) within 2 years of obtaining the position. A valid drivers license is required. A higher education level may be considered as a substitution for all or part of the experience requirement. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited to: Coordinates Collections counter coverage and performs related activities. Plans and assigns work and schedules and projects in accordance with established tax office policies and deadlines. Works closely with management to identify and prioritize tasks and identify areas for improvement. Train tax assistants and senior tax assistants in the unit regarding processes, changes and when re-training or improvement is needed. Monitors the collection of current, delinquent, and pre paid taxes, fees, and fines and handles more complex situations. Monitors the collection of various revenues and ensures special payments like garnishment and Debt Setoff are handled properly. Participates in establishing policies and procedures. Ensures all collections of moneys are processed expeditiously and applied in accordance with established policies and procedures. Ensures that an accurate and thorough record/audit trail of all collections processed is maintained; provides reporting regarding the distribution of revenues to the appropriate jurisdictions Responsible for monitoring the listing, valuing, and data entry of all types of personal property which includes the state registered motor vehicle system. Involved with maintaining the ownership, listing, and data integrity of all types of taxable property, including deed transfers, researching obituaries, maintaining current mailing addresses and identifying areas that need more research by real estate appraisers or other tax appraisal staff. Provides support during peak collections periods by answering phones, counting money, covering the counters, and working mail. Other duties as assigned.