Store Manager jobs at Harris Teeter - 453 jobs

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels. DUTIES AND RESPONSIBILITIES • Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store • Responsible for hiring, training, and developing associates • Manage performance through performance management, coaching, appraisal and disciplinary efforts • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service • Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy • Ensure proper control of all store funds and company assets • Observe and correct all unsafe conditions that could cause associate or customer accidents • Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems • Support the achievement of store budgeted financial and operating results • Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses • Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures • Ensure compliance with local, state and federal regulations • Ensure that staffing schedules across departments meet the business needs • Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties and projects as assigned QUALIFICATIONS • High school graduate or equivalent • Department Manager or equivalent experience required • Strong understanding of store operations and total store merchandising techniques • Excellent interpersonal, customer service and communication skills • Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job • Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances • Desire and ability to lead and manage associates throughout multiple departments • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a \

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels. DUTIES AND RESPONSIBILITIES • Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store • Responsible for hiring, training, and developing associates • Manage performance through performance management, coaching, appraisal and disciplinary efforts • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service • Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy • Ensure proper control of all store funds and company assets • Observe and correct all unsafe conditions that could cause associate or customer accidents • Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems • Support the achievement of store budgeted financial and operating results • Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses • Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures • Ensure compliance with local, state and federal regulations • Ensure that staffing schedules across departments meet the business needs • Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties and projects as assigned QUALIFICATIONS • High school graduate or equivalent • Department Manager or equivalent experience required • Strong understanding of store operations and total store merchandising techniques • Excellent interpersonal, customer service and communication skills • Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job • Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances • Desire and ability to lead and manage associates throughout multiple departments • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a \

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Full Time Evening Manager Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT Evening Manager (H) (Backup) Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Lowes Foods is seeking a Store Director in Training for the Raleigh, NC market. A Lowes Foods Store Director ensures effective and profitable operations of the store through sales maximization and host growth. This role support the company brand and instill service priorities and cultural initiatives to maximize sales. Responsibilities 1. Implements and maintains an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings. 2. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. 3. Accountable for achieving budgeted financial results. 4. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow through on all required shrink management programs. 5. Effectively controls store variable expenses, including achieving budgeted wage percent. 6. Personally responsible for the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for store, including developing and executing development plans for all hi-potential and promotable individuals. 7. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). 8. Constant awareness and reaction to store conditions through frequent and detailed store walks. 9. Effectively trains and develops store management team, especially co-managers, to ensure Lowes Foods has the necessary bench for our sustained growth. Acts as a resource for these leaders in their roles. 10. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). 11. Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. 12. Provides and facilitates effective communications to Division Director, Support Staff and store hosts. 13. Ensures stores are run in compliance with company standards (as measured by ALI audits). 14. Ensures compliance with all federal, state and local statutes, regulations and company policies. 15. Maintains a safe facility for guests and hosts. Qualifications Possess the skills and knowledge generally associated with a bachelor's degree and 3 - 4 years progressive supermarket management experience, preferably to the Store Manager level. #LI-JE1

Lowes Foods is seeking a Store Director in Training for the Raleigh, NC market. A Lowes Foods Store Director ensures effective and profitable operations of the store through sales maximization and host growth. This role support the company brand and instill service priorities and cultural initiatives to maximize sales. Responsibilities 1. Implements and maintains an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings. 2. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. 3. Accountable for achieving budgeted financial results. 4. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow through on all required shrink management programs. 5. Effectively controls store variable expenses, including achieving budgeted wage percent. 6. Personally responsible for the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for store, including developing and executing development plans for all hi-potential and promotable individuals. 7. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). 8. Constant awareness and reaction to store conditions through frequent and detailed store walks. 9. Effectively trains and develops store management team, especially co-managers, to ensure Lowes Foods has the necessary bench for our sustained growth. Acts as a resource for these leaders in their roles. 10. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). 11. Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. 12. Provides and facilitates effective communications to Division Director, Support Staff and store hosts. 13. Ensures stores are run in compliance with company standards (as measured by ALI audits). 14. Ensures compliance with all federal, state and local statutes, regulations and company policies. 15. Maintains a safe facility for guests and hosts. Qualifications Possess the skills and knowledge generally associated with a bachelor's degree and 3 - 4 years progressive supermarket management experience, preferably to the Store Manager level. #LI-CG1

To assure the effective and profitable operation of the assigned retail store including the development of all hosts assigned to that store. To actively pursue self-development and proficiency in the skills necessary to be assigned as senior co-manager. In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and a Pension Plan, a discount for shopping, paid time off, weekly pay, and more! Responsibilities Assists the store manager in implementing an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and actively participates in weekly sales meetings. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. Accountable for achieving budgeted financial results in assigned area of responsibility and assists store manager in achieving total store results. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Assists the manager to ensure all required shrink functions are performed. Manages grocery inventory with shrink results =/< 0.40% of sales*. Effectively controls store variable expenses, including achieving budgeted wage percent. Assists in the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for the store, including developing and executing development plans for all hi-potential and promotable individuals. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). Constant awareness and reaction to store conditions through frequent and detailed store walks. Effectively trains and develops store management team, especially department managers, to ensure Lowes Foods has the necessary bench for our growth. Acts as a resource for these leaders in their roles. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. Provides and facilitates effective communications to Store Manager, Field Merchandisers and store hosts. Ensures stores are run in compliance with company standards (as measured by ALI audits). Ensures compliance with all federal, state and local statutes, regulations and company policies. Maintains a safe facility for guests and hosts. * Applicable to Center Store Co-Manager Qualifications Possess the knowledge and skills generally associated with a Bachelor's degree plus 1-2 years supermarket management experience. #LI-CG1

To assure the effective and profitable operation of the assigned retail store including the development of all hosts assigned to that store. To actively pursue self-development and proficiency in the skills necessary to be assigned as senior co-manager. In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and a Pension Plan, a discount for shopping, paid time off, and more! Responsibilities Assists the store manager in implementing an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and actively participates in weekly sales meetings. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. Accountable for achieving budgeted financial results in assigned area of responsibility and assists store manager in achieving total store results. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Assists the manager to ensure all required shrink functions are performed. Manages grocery inventory with shrink results =/< 0.40% of sales*. Effectively controls store variable expenses, including achieving budgeted wage percent. Assists in the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for the store, including developing and executing development plans for all hi-potential and promotable individuals. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). Constant awareness and reaction to store conditions through frequent and detailed store walks. Effectively trains and develops store management team, especially department managers, to ensure Lowes Foods has the necessary bench for our growth. Acts as a resource for these leaders in their roles. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. Provides and facilitates effective communications to Store Manager, Field Merchandisers and store hosts. Ensures stores are run in compliance with company standards (as measured by ALI audits). Ensures compliance with all federal, state and local statutes, regulations and company policies. Maintains a safe facility for guests and hosts. * Applicable to Center Store Co-Manager Qualifications Possess the knowledge and skills generally associated with a Bachelor's degree plus 1-2 years supermarket management experience. #LI-RM2 #boost

To assure the effective and profitable operation of the assigned retail store including the development of all hosts assigned to that store. To actively pursue self-development and proficiency in the skills necessary to be assigned as senior co-manager. In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and a Pension Plan, a discount for shopping, paid time off, weekly pay, and more! Responsibilities Assists the store manager in implementing an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and actively participates in weekly sales meetings. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. Accountable for achieving budgeted financial results in assigned area of responsibility and assists store manager in achieving total store results. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Assists the manager to ensure all required shrink functions are performed. Manages grocery inventory with shrink results =/< 0.40% of sales*. Effectively controls store variable expenses, including achieving budgeted wage percent. Assists in the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for the store, including developing and executing development plans for all hi-potential and promotable individuals. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). Constant awareness and reaction to store conditions through frequent and detailed store walks. Effectively trains and develops store management team, especially department managers, to ensure Lowes Foods has the necessary bench for our growth. Acts as a resource for these leaders in their roles. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. Provides and facilitates effective communications to Store Manager, Field Merchandisers and store hosts. Ensures stores are run in compliance with company standards (as measured by ALI audits). Ensures compliance with all federal, state and local statutes, regulations and company policies. Maintains a safe facility for guests and hosts. * Applicable to Center Store Co-Manager Qualifications Possess the knowledge and skills generally associated with a Bachelor's degree plus 1-2 years supermarket management experience. #LI-CG1

To assure the effective and profitable operation of the assigned retail store including the development of all hosts assigned to that store. To actively pursue self-development and proficiency in the skills necessary to be assigned as senior co-manager. In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and a Pension Plan, a discount for shopping, paid time off, and more! Responsibilities Assists the store manager in implementing an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and actively participates in weekly sales meetings. Provides for desired levels of guest satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment. Accountable for achieving budgeted financial results in assigned area of responsibility and assists store manager in achieving total store results. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Assists the manager to ensure all required shrink functions are performed. Manages grocery inventory with shrink results =/< 0.40% of sales*. Effectively controls store variable expenses, including achieving budgeted wage percent. Assists in the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for the store, including developing and executing development plans for all hi-potential and promotable individuals. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal). Constant awareness and reaction to store conditions through frequent and detailed store walks. Effectively trains and develops store management team, especially department managers, to ensure Lowes Foods has the necessary bench for our growth. Acts as a resource for these leaders in their roles. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources). Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture. Provides and facilitates effective communications to Store Manager, Field Merchandisers and store hosts. Ensures stores are run in compliance with company standards (as measured by ALI audits). Ensures compliance with all federal, state and local statutes, regulations and company policies. Maintains a safe facility for guests and hosts. * Applicable to Center Store Co-Manager Qualifications Possess the knowledge and skills generally associated with a Bachelor's degree plus 1-2 years supermarket management experience. #LI-JW1

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. **Operations** + Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. + Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. + Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. + Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. + Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. + Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. + Ensures team members have a working knowledge of all computer and technology systems and software. + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. + Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. + Completes special assignments and other tasks as assigned. **Full Store Operation Business Performance Management** + Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. + Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. + Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. **People & Performance Management** + Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. + Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. + Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. + Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. + Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. + Obtains and maintains valid pharmacy technician license as required by state. **Communications** + Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. + Assists Store Manager in planning and communicating the company and store strategy. **Job ID:** 1744698BR **Title:** Emerging Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 825 TIMBER DR,GARNER,NC,27529-04849-10085-S **Full District Office Address:** 825 TIMBER DR,GARNER,NC,27529-04849-10085-S **External Basic Qualifications:** + Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). + Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. + Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico) + Willingness to work flexible schedule including extended days, evenings, and weekend hours. + Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. + Ability to transfer to other Walgreens retail assets located within the same hiring Area. **Preferred Qualifications:** + Bachelor's Degree . + Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. + External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 10085-GARNER NC

Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. **Key Responsibilities:** + 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. + 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly + 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. + 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. **Direct Manager/Direct Reports:** + This position reports to Store Manager + This position has 0 direct reports. **Travel Requirements:** + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + 3 **Minimum Leadership Experience:** + 2 + years of leadership experience **Preferred Leadership Experience:** + 3 + years of leadership experience **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Communicates Effectively + Customer Focus + Resourceful We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: * 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. * 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly * 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. * 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: * This position reports to Store Manager * This position has 0 direct reports. Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * 3 Minimum Leadership Experience: * 2 + years of leadership experience Preferred Leadership Experience: * 3 + years of leadership experience Certifications: * None Competencies: * Action Oriented * Collaborates * Communicates Effectively * Customer Focus * Resourceful

Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates. **Key Responsibilities:** + General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store + appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. + Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary. + Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn + how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and + operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's), + especially those involving Safety compliance. + Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes. **Direct Manager/Direct Reports:** + ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates. **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + No additional qualifications **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others. + Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition + Excels in Customer Service: Creates customer focused environment; provides excellent service. + Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments + Safety Orientation: Enforces safety policies and procedures; is a safety role model + Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

With a career at The Home Depot, you can be yourself and also be part of something bigger. Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates. Key Responsibilities: General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary. Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's), especially those involving Safety compliance. Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes. Direct Manager/Direct Reports: ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: No additional qualifications Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others. Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition Excels in Customer Service: Creates customer focused environment; provides excellent service. Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments Safety Orientation: Enforces safety policies and procedures; is a safety role model Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

August 23, 2021 Assist the Store Manager to manage the store as to maximize controllable profit and minimize expenses, while maintaining Harris Teeter Standards in a union free environment. Ultimate responsibility of a retail store with sales ranging from $75,000 to $750,000 plus per week. Supervise up to 250 associates in the retail store. Is responsible with the overall direction, coordination, and evaluation of assigned departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Perform duties of all store associates as appropriate. QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in training and team orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with associates and customers. EDUCATION AND/OR EXPERIENCE. High school diploma plus three years management experience; or Harris Teeter Department Manager with successful performance; or External candidate with previous store manager, or multi-store management experience; or Internal or external candidate with a two or four year business degree. PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, and MDP training. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 60 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception. Additional Information * Posting Date: Jan 15, 2026 Compensation * Pay Transparency: Harris Teeter reasonably expects to pay between $22.00/hour and $27.95/hour for this role as a newly hired associate. Pay may depend on previous experience and skill sets of the applicant.

The District Services Manager (DSM) is a critical role in the Home Services (installation) organization at The Home Depot. DSMs cover 1-3 districts. Their primary responsibilities are to drive quality and customer service through managing Service Providers (installers), ensuring Store Connectivity, and driving Issue Resolution as it relates to Home Depot's installation services. **Key Responsibilities:** + 10% - Cross-Functional and SSC Meetings, Administrative - Activities - Maintain collaborative and consistent communication with teams and activities + 40% - Service Provider Management and Issue Resolution - Develop and maintain professional customer and Service Provider relationships. Responsible for assisting in the recruitment, retention, and performance management of SPs within district. Authorized to provide immediate and corrective feedback to Service Providers to improve performance. Execute consistent monthly quality review with select SPs to drive high customer service. In addition to providing accurate, swift resolution of escalated customer issues. Coaches store management, store associates, and installers on proper and quick resolution. Performs in home inspections, as needed. + 40% - Store Connectivity - Communicates with District managers, Store Managers, Specialty Assistant Store Managers to drive the Home Services and Specialty Install awareness, attach rates/sales, promotions, and process. May act as an interface with store associates, expeditors, contact centers, and customers. Drive store awareness and engagement surrounding Services and customer engagement. Coordinate weekend lead generation events. Partner with Services Leadership to execute Program initiatives and competitive shops. Escalate potential program gaps by engaging in store walks and creating development plans for underperforming categories. Communicates new program and/or processes to help improve the Services and customer engagement. + 10% - Training and Development Activities - Ensure personal and team training and development is completed and maintained throughout the year. **Direct Manager/Direct Reports:** + This position reports to the Field Director Services + This position has 0 direct reports **Travel Requirements:** + Typically requires overnight travel 20% to 50% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be 18 years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Knowledge or experience in the retail store environment, home improvement industry or general construction industry + Experience in residential remodel project management + Strong communication skills (both written and verbal)/proven customer interaction skills and problem resolution. + Project Management skills or leadership skills. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + 4 **Minimum Leadership Experience:** + No previous leadership experience **Preferred Leadership Experience:** + No previous leadership experience **Certifications:** + None **Competencies:** + Communicates Effectively + Customer Focus + Manages Conflict + Basic to intermediate computer skills; knowledge of Microsoft Office programs. + Strong organizational skills; strong time, workload, and project management skills. + Self-motivated. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

The District Services Manager (DSM) is a critical role in the Home Services (installation) organization at The Home Depot. DSMs cover 1-3 districts. Their primary responsibilities are to drive quality and customer service through managing Service Providers (installers), ensuring Store Connectivity, and driving Issue Resolution as it relates to Home Depot's installation services. Key Responsibilities: * 10% - Cross-Functional and SSC Meetings, Administrative - Activities - Maintain collaborative and consistent communication with teams and activities * 40% - Service Provider Management and Issue Resolution - Develop and maintain professional customer and Service Provider relationships. Responsible for assisting in the recruitment, retention, and performance management of SPs within district. Authorized to provide immediate and corrective feedback to Service Providers to improve performance. Execute consistent monthly quality review with select SPs to drive high customer service. In addition to providing accurate, swift resolution of escalated customer issues. Coaches store management, store associates, and installers on proper and quick resolution. Performs in home inspections, as needed. * 40% - Store Connectivity - Communicates with District managers, Store Managers, Specialty Assistant Store Managers to drive the Home Services and Specialty Install awareness, attach rates/sales, promotions, and process. May act as an interface with store associates, expeditors, contact centers, and customers. Drive store awareness and engagement surrounding Services and customer engagement. Coordinate weekend lead generation events. Partner with Services Leadership to execute Program initiatives and competitive shops. Escalate potential program gaps by engaging in store walks and creating development plans for underperforming categories. Communicates new program and/or processes to help improve the Services and customer engagement. * 10% - Training and Development Activities - Ensure personal and team training and development is completed and maintained throughout the year. Direct Manager/Direct Reports: * This position reports to the Field Director Services * This position has 0 direct reports Travel Requirements: * Typically requires overnight travel 20% to 50% of the time. Physical Requirements: * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be 18 years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Knowledge or experience in the retail store environment, home improvement industry or general construction industry * Experience in residential remodel project management * Strong communication skills (both written and verbal)/proven customer interaction skills and problem resolution. * Project Management skills or leadership skills. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: * No additional education Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * 4 Minimum Leadership Experience: * No previous leadership experience Preferred Leadership Experience: * No previous leadership experience Certifications: * None Competencies: * Communicates Effectively * Customer Focus * Manages Conflict * Basic to intermediate computer skills; knowledge of Microsoft Office programs. * Strong organizational skills; strong time, workload, and project management skills. * Self-motivated.

With a career at The Home Depot, you can be yourself and also be part of something bigger. The District Services Manager (DSM) is a critical role in the Home Services (installation) organization at The Home Depot. DSMs cover 1-3 districts. Their primary responsibilities are to drive quality and customer service through managing Service Providers (installers), ensuring Store Connectivity, and driving Issue Resolution as it relates to Home Depot's installation services. Key Responsibilities: 10% - Cross-Functional and SSC Meetings, Administrative - Activities - Maintain collaborative and consistent communication with teams and activities 40% - Service Provider Management and Issue Resolution - Develop and maintain professional customer and Service Provider relationships. Responsible for assisting in the recruitment, retention, and performance management of SPs within district. Authorized to provide immediate and corrective feedback to Service Providers to improve performance. Execute consistent monthly quality review with select SPs to drive high customer service. In addition to providing accurate, swift resolution of escalated customer issues. Coaches store management, store associates, and installers on proper and quick resolution. Performs in home inspections, as needed. 40% - Store Connectivity - Communicates with District managers, Store Managers, Specialty Assistant Store Managers to drive the Home Services and Specialty Install awareness, attach rates/sales, promotions, and process. May act as an interface with store associates, expeditors, contact centers, and customers. Drive store awareness and engagement surrounding Services and customer engagement. Coordinate weekend lead generation events. Partner with Services Leadership to execute Program initiatives and competitive shops. Escalate potential program gaps by engaging in store walks and creating development plans for underperforming categories. Communicates new program and/or processes to help improve the Services and customer engagement. 10% - Training and Development Activities - Ensure personal and team training and development is completed and maintained throughout the year. Direct Manager/Direct Reports: This position reports to the Field Director Services This position has 0 direct reports Travel Requirements: Typically requires overnight travel 20% to 50% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Knowledge or experience in the retail store environment, home improvement industry or general construction industry Experience in residential remodel project management Strong communication skills (both written and verbal)/proven customer interaction skills and problem resolution. Project Management skills or leadership skills. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 4 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No previous leadership experience Certifications: None Competencies: Communicates Effectively Customer Focus Manages Conflict Basic to intermediate computer skills; knowledge of Microsoft Office programs. Strong organizational skills; strong time, workload, and project management skills. Self-motivated.