We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Join Our World-Class Team as a REMOTE Full-Time Permanent Customer Experience Specialist
Now Hiring for Our March 2026 New Hire Class!
Are you passionate about helping others and delivering exceptional customer service? We're looking for enthusiastic individuals with flexible, open availability (days, evenings, nights, and weekends) to join our Customer Care team!
About Us
Signet Jewelers is the world's #1 specialty jewelry retailer, known for our “People First” approach. We're all about world class customer service, continuous learning, and empowering our team members at every level.
The Role
As a Customer Experience Specialist, you will be the first point of contact for customers calling into our Contact Center. You'll help support iconic brands including Kay, Jared, Zales, Peoples, and Banter, ensuring every customer leaves the interaction feeling valued and supported.
Responsibilities
Provide professional, courteous, and grateful assistance on every telephone call
Deliver exceptional, personalized resolutions tailored to each customer's needs
Maintain accurate records of interactions and transactions
Multitask confidently-documenting, researching, and engaging with customers in real time
Demonstrate strong phone etiquette and represent Signet positively at all times
Meet or exceed expectations for production, call efficiency, schedule adherence, and quality
Manage escalated concerns with empathy, patience, and professionalism
Qualifications
Previous customer service or client support experience
Strong verbal and written communication skills
Ability to multitask with accuracy and attention to detail
Comfort with data entry, Microsoft Word, Excel, and basic math
Analytical mindset to interpret feedback and continually improve
Bilingual skills (especially Spanish) are a plus
Why You'll Love Joining Our Team
Join an inclusive, diverse culture where
you
matter
Work safely and comfortably from home-we provide all necessary equipment
Competitive starting pay of $16.50/hour, plus seasonal overtime opportunities
Employee discounts
Bilingual Spanish differential pay available (must pass speaking/writing assessment)
Up to 6 weeks of paid training, plus ongoing coaching, and development
Opportunities for cross-training (e.g., chat support)
Earn referral bonuses when your recommended hires complete 60 days!
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Generous 401(k) matching after just one year to help secure your financial future
Apply Today! If you're passionate about delivering remarkable customer experiences and want to grow your career with an industry leader, we'd love to hear from you! Submit your resume today to be considered for the March 2026 class.
Interviews will be conducted via Microsoft Teams (camera-on; recorded for quality). Please ensure Teams is installed prior to your scheduled interview. More details will be provided upon selection.
$16.5 hourly Auto-Apply 10d ago
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Sr Distribution Planner, Decorative Accessories - Pottery Barn Kids
Williams-Sonoma 4.4
Remote or San Francisco, CA job
Sr. Distribution Planner
About the Team
The Distribution Team is responsible for managing the movement of goods from suppliers or warehouses to retail locations, customers, or other distribution centers. Their core focus is to ensure that the right products are delivered to the right place, at the right time, and in the right condition.
About the Role
The Distribution Planner will manage the Allocation functions, systems, and processes necessary to maintain appropriate store inventory levels. Allocation of inventory from Distribution Center to stores via current system. Reports to the Manager of Distribution.
This role requires being onsite in our office Monday through Thursday, and remote option on Friday.
Responsibilities
Utilize and control the store allocation systems
Ensure stores maintain appropriate in-stock, service levels, and weeks on hand objectives
Set up appropriate system parameters, profiles, safety stocks, display minimums, etc., to achieve store/item in stock goals and objectives. Manage allocation system to rate of sale
Set-up and maintenance of the allocation system to ensure timely processing of new, current, and discontinued merchandise
Plan and execute allocations to support Visual floor sets and Perimeter or bay requirements by store group
Support specialized store assortments (warm weather, Flagship, bay variations, special purchase or store needs)
Can quickly get to the heart of a problem and disregard irrelevant information
Special projects, analysis, and report assignments as needed
Ready to lead 1-2 direct reports
Is able to manage workload of self + direct reports (broader scope)
comfortable communicating and working with Managers and Directors in other functions
Criteria
4 + years in allocation, distribution, or planning experience
You have a Bachelor's degree in Business or related field (an equivalent combination of related education, training, and experience may be considered)
Deep understanding of how to use data to drive decisions and communicate business needs effectively
You have superior computer skills including business applications such as MS Windows and MS Office including Excel, Word and Access
Understanding of retail operations, product lifecycle, and inventory strategies
Strong analytical skills with the ability to interpret data and make informed decisions to help drive the business
Competencies
DRIVE FOR RESULTS: Ensure distribution plans meet timing and inventory flow targets.
CREATE SOLUTIONS: Use analysis to improve distribution efficiency.
OWN IT: Own distribution planning for assigned departments.
COMMUNICATE WITH CLARITY: Provide clear updates to partners and team.
Entrepreneurial Spirit: Act like an Owner
Strategic Capability: See the big picture how your work connects to broader goals.
Influence: Listen and get your point across
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:
The quality of our work
The contributions we make to our teams and the business
Our ability to lead and connect
We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $95,000-$100,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
$95k-100k yearly Auto-Apply 13d ago
Sales Associate, Part-Time, Polaris Fashion Place- Pottery Barn Kids
Williams-Sonoma, Inc. 4.4
Columbus, OH job
About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will...
* Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
* Achieve established sales and contest goals Maintain knowledge of current sales and promotions
* Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
* Utilize effective selling techniques to build multiple sales and increase productivity
* Demonstrate comprehensive product knowledge, including features and benefits
* Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
* Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
* Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
* Process, ticket, and restock merchandise as needed
* Perform other duties as assigned by management
* Comply with all Company policies and procedures
Why you will love working at Williams-Sonoma, Inc.
* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative daily
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!
We're excited about you because...
* Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
* Succeed in a team environment, while able to work independently & manage your own time
* Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
* Know what questions to ask your customers in order to understand their personal cooking style & needs
* Enjoy discovering the customer's style, lifestyle & story to connect them to the right products
* Most successful when provided with clearly defined daily sales goals & metrics
* High school diploma or equivalent preferred
* 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
* Proven ability to prioritize and handle multiple tasks simultaneously
* Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
* Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Physical Requirements:
* Ability to be mobile on the sales floor for extended periods of time.
* Ability to operate POS system.
* Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment.
Signet Jewelers, the world's largest specialty retail of diamond jewelry, is currently seeking entry-level Jeweler Apprentices to join our Field Design & Service Center Teams! As you begin your career as a Jeweler Apprentice, we have plenty of opportunities for your growth and success. Signet's Design & Service Centers offer a full training program to elevate your skills from Apprentice to Jeweler.
As an Apprentice, you will learn the business from the ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers, completing administrative/clerical tasks, photography of jewelry for intake/tracking and learning the basics of jewelry repair starting with polishing and quality control, all while you train toward becoming a Bench Jeweler. While we are seeking candidates with any basic jewelry or jewelry repair knowledge, we will also consider any candidate that has a passion and desire to learn the jeweler trade. Working with our team gives you the opportunity to advance from apprentice to artisan in a promote-from-within environment as you progress through our unique training journey.
Our Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design and repairs.
Desired Administrative Skills:
Customer Service minded with strong interpersonal skills
High standard for quality work
Basic Computer Skills
Excellent Organizational Skills
Detail Orientated
Knowledge of Shipping/Receiving
Working in a fast-paced environment
Multi-tasking & time management
Position Requirements:
High school degree or equivalent preferred but not required
Some knowledge of jewelry or jewelry repair/design preferred but not required
Varying hours including some nights and weekends
Full-time consists of a 40-hour work week with seasonal required overtime
A Sampling of Our Total Rewards:
Minimum starting rate of $15 per hour. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
Jeweler Certification classes to develop and enhance your bench skills
Benefits including medical, dental, vision and prescription insurance (full-time Team Members)
401(k) with company match
Competitive Pay
Paid Time Off (PTO)
Paid holidays (full-time Team Members)
Tuition reimbursement
Merchandise discounts
Signet Jewelers has over 220 Design & Service Centers throughout the United States, located within all Jared Jewelers and select Kay Jewelers and Zales stores.
Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$15 hourly Auto-Apply 60d+ ago
Specialist IT II (Hybrid)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Specialist IT II
Location: Akron, OH (Hybrid)
POSITION SUMMARY:
The IT Specialist provides technical support and assistance to users across the organization, ensuring smooth operation of computer systems and networks. Responsibilities include installing, configuring, and troubleshooting hardware and software, as well as offering guidance and training to end users. The IT Specialist also helps maintain the security and integrity of IT systems, while documenting incident resolutions through tickets and knowledge base articles (KBAs) to support continuous improvement and organizational learning.
RESPONSIBILITIES:
Technical Support & System Management
Provide tier 2 support for hardware, software, and network related issues.
Install, configure, and maintain computers, software applications, and network devices.
Monitor systems, troubleshoot problems, and escalate complex issues as needed.
Manage user access to systems and applications, ensuring proper permissions and security.
Develop scripts (e.g., PowerShell) to automate processes and improve team efficiency.
Ensure systems are updated, secure, and operating efficiently.
User Assistance & Training
Provide guidance and training to end users on IT systems, software, and best practices.
Develop and maintain self-service KBAs for end users to resolve common issues and requests without IT intervention.
Promote effective use of IT resources to improve productivity.
Collect feedback from users to identify recurring issues and recommend improvements.
Documentation, Security, Collaboration & Projects
Document incident resolutions in tickets and in knowledge base articles (KBAs).
Assist with IT security measures and ensure compliance with policies.
Collaborate with IT teams, departments, and vendors on projects, deployments, migrations, and automation initiatives.
Support team efforts in managing IT inventory, including hardware and software assets.
POSITION QUALIFICATIONS:
2-year degree in computer science, information technology, or a related field.
Technical Certifications a plus.
3-5 years of experience in a technical support role.
Technical troubleshooting, diagnosing and problem-solving skills.
Strong knowledge of computer hardware, networking and software.
Experience with specific IT systems and technologies, such as Microsoft Windows, mac OS, iOS, Citrix, AWS and Active Directory.
Experience with PowerShell scripting.
Experience with IT management tools, such as Microsoft Intune and SCCM.
BENEFITS & PERKS:
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!
$76k-100k yearly est. Auto-Apply 60d+ ago
West Elm - Part Time Designer - Columbus Ohio
Williams-Sonoma, Inc. 4.4
Columbus, OH job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist role
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
* Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
* Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
* Create and present design plans based on client's needs, style, preferences and living space
* Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
* Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
* Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Criteria
* Strong communication, clienteling and customer follow-up skills
* Ability to complete and coordinate complex large orders within a variety of sales channels
* Experience in working with the elements of design preferred
* Proven ability to prioritize and handle multiple tasks simultaneously
* 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$77k-103k yearly est. Auto-Apply 56d ago
Remote IT Manager, Credit Services Corporate Solutions
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
REMOTE Opportunity
OR
HYBRID Opportunity in Northeast, OH or DFW, TX
The IT Manager, Credit Services Corporate Solutions will be responsible for leading initiatives related to 3rd party credit services. This Manager's responsibilities are to provide leadership to the Credit Services organization; manage steady-state operations of all Credit services technology assets; and partner with business stakeholders on technical strategies and roadmaps. This leader will potentially have direct reports.
Responsibilities
Lead, develop, mentor and coach a team of developers, architects, project managers and analysts
Interface across multiple IT teams (data analytics, store technologies, finance) and business stakeholders to resolve complex issues
Partner with Signet business leaders as the point of contact to ensure requirements for the future-state of Credit Services platforms respectively.
Partner with IT Portfolio leadership on demand management and prioritization
Identify opportunities within the Credit Services portfolio for delivering innovation and automation, improving employee experience, and optimizing platforms for cost effectiveness and operational efficiencies
Responsible for providing application managed services and support, whether by internal team members or third-party vendors, that meet or exceed defined service levels and key metrics for critical Compensation systems
Direct all aspects of systems discovery, design, project management and resource management
Partner with Sourcing, IT Vendor Management office and Legal on all Vendor, Contract and Budget Management activities
Partner with senior leadership team to develop roadmaps and business cases to fulfill long-term vision and growth imperatives set forth for the organization and help deliver value to business stakeholders
Qualifications
Bachelor's degree
5+ years' leadership experience on ERP implementations on a global scale and managing global delivery teams (vendor/internal) to deploy solutions successfully
Effective oral and written communication and presentation skills (including visual presentation development)
Knowledge of Credit Services business processes and data analytics
Experience with hosted/cloud-based applications and/or Software as a Service including AWS, MS Azure and private vendor cloud/hosting solutions
Experience with all phases of the Software Development Lifecycle (SDLC) along with Agile development practices
Strong listening, verbal, and written communications skills with the ability to translate information into understandable terms to a variety of audiences
Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal, and business skills; able to recognize and address areas needing improvement
Benefits & Perks
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance
✔ Premium Healthcare Coverage - Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match - Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off - Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs - Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development - Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks - Enjoy additional benefits, wellness programs, employee discounts, and more!
The salary range for this opportunity is $87,500- $110,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
$87.5k-110k yearly Auto-Apply 36d ago
Personal Executive Assistant
Vitamin World Usa Corporation 4.4
Remote or Beverly Hills, CA job
Feihe, owner of Vitamin World- one of the leading Retailers in the Health and Wellness Industry for the past 40 years, is hiring! We are seeking a Personal Executive Assistant to support our CEO. We are looking for a responsible and professional Personal Assistant to provide both home management and administrative support to the CEO/Chairman. The Personal Assistant will work on a one-to-one basis on a variety of tasks related to CEO's work, home and family responsibilities. The Personal Assistant must be fluent in Mandarin (both verbal and written) and be able to work evening hours as needed.
The Personal Executive Assistant will work on site in Vitamin World's Beverly Hills, CA office and form the CEO's home.. The expected annual salary range for this position is $65,000 - $75,000, based on experience and other related considerations.
Responsibilities and Duties:
Prepare translations of documents, emails, and presentations between English and Mandarin ensuring the translations convey original meaning and tone
Serve as an interpreter to facilitate communication between English and Mandarin speaking teammates
Attend evening business dinners and events to provide translation support
Act as a first point of contact for CEO correspondence and manage emails and phone calls by responding, passing on messages or highlighting them for review
Manage the CEO and family schedule, organize meetings and appointments as needed
Book and arrange travel including transport and accommodation. Work closely with Driver
Keep CEO apprised of important tasks and upcoming deadlines
Provide administrative support including compiling and preparing reports, presentations and correspondence
Pick up deliveries and run household errands as needed
Supervise household staff, such as housekeepers, private chefs, nannies, and maintenance staff to ensure that the home is well-kept at all times
Maintain inventory of all furnishings and equipment in the house, including ordering replacements
Managing the household's schedules and calendars
Arranging appointments for personal and professional needs
Scheduling home maintenance and repair work, and supervising projects
Shop for food, supplies, and other requested items.
Perform other duties as assigned
Qualifications:
A High School degree required
3+ years' experience as a personal assistant, executive secretary, executive assistant, administrative assistant, or related job experience performing personal assistant duties
Proficient in Mandarin language- both written and verbal communication skills
Able to work evening hours as needed
Strong computer and web skills with the ability to multitask
Proficient in Microsoft Office
Must be reliable, results-driven and professional
Discretion and trustworthiness: you will often be party of confidential information
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks while properly prioritizing urgent and high-impact work
The ability to be proactive and take the initiative where appropriate
Flexibility and adaptability
Vitamin World/Feihe is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$65k-75k yearly Auto-Apply 60d+ ago
Remote Sr Strategic Insights Analyst, Field Operations
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
REMOTE Opportunity
OR
HYBRID Opportunity in Northeast, OH or DFW, TX
The Strategic Insights Analyst will contribute to the creation and evolution of a best-in-class portfolio of predictive and prescriptive analytics with insights & recommendations, dashboard development, and other related data outputs. The role is supporting senior leadership within field operations that helps drive revenue within the organization, being responsible for providing actionable analytics and strategic insights & recommendations for leadership to drive effective and sustainable results. The Strategic Insights Analyst is an innovative self-starter, with vision of applicable future needs both from experience and constant collaboration with leaders of respective field operations business segments.
Responsibilities
Collaborate and execute on the organization's strategy and vision in partnership with field operations leadership and other related functions, like CX, Digital, Enterprise Analytics, and IT specific to agile-related enhancements and automation
Working with Operations leadership, you will prioritize conducting exploratory analysis to identify pain points and innovation opportunities, and quantify the value of sales behaviors, among many other things, to further accelerate and mature the capabilities of the sales organization at all levels
High attention to detail is required alongside a niche ability to provide complex and voluminous data in succinct, efficient, actionable, and user-friendly format
In this role, our end users are our customers, and it is a responsibility to be an integral part of increasing efficiencies and consult with strategic suggestions to optimize and capitalize on opportunities
Contribute to the creation of a best-in-class innovative insights program and strategy by partnering with their assigned field operations business segment within the organization to define and refine the strategic priorities to achieve our organizational goals and objectives
Expertise leads to being able to provide consistent and actionable insights, allowing constituents to act swiftly and strategically.
Plan and consult with field operations leadership to assist in isolating strategic areas of opportunity
Support decisions with empirical evidence to provide forecasted potential and determine requirements leadership needs to deploy to their respective teams
Partner directly with a field operations business segment to provide actionable insights & recommendations on the strategic opportunities in their scope
Manage a specific field operations business segment's portfolio, working closely with leadership of respective team(s) to prioritize their analytics/insight-need roadmaps in conjunction with priorities for senior leadership
Building and owning a portfolio of actionable analytics for constituents and being comfortable working autonomously is key to success in this role, and also key to growth
Requirements
Bachelor's degree in Business, Analytics, Statistics, or similar field
3+ years of related experience
2+ years of predictive & prescriptive analytics experience including (but not limited to) data processing, modeling, governance, transformation, and migration; 2+ years' experience in Alteryx or similar tools including automation
Moderate-to-complex modeling, 1+ years in SAS, SQL and Python preferred
Ability to understand and interpret databases and back-end data systems for optimal usage and application
Advanced capabilities in Excel and Tableau as it relates to visualizing data
Experience with dashboarding tools (ex. Tableau, PowerBI, Microstrategy, Domo or similar)
Benefits & Perks
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance
✔ Premium Healthcare Coverage - Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match - Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off - Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs - Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development - Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks - Enjoy additional benefits, wellness programs, employee discounts, and more!
The salary range for this opportunity is $60,500 - $85,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
$60.5k-85k yearly Auto-Apply 31d ago
Merchandise Coordinator - Pottery Barn, Home Furnishings
Williams-Sonoma 4.4
Remote or San Francisco, CA job
About the Team
You will be part of a collaborative team responsible for creating assortment strategies based on analyzing sales and trend. Our job blends creativity, analytics, and marketing.
About the Role
In the Merchandise Coordinator role, you will work closely with a very passionate and collaborative group of team members. The Merchandise Coordinator will provide support and coordination for the Associate/Assistant Buyer and Buyer in specified merchandise categories for all channels of sales. We strive for operational excellence while developing best in class merchandising strategies each season.
This role requires being onsite in our San Francisco office Monday through Thursday, and remote option on Friday.
Responsibilities
Own sample management - communicating and partnering with our photo and warehouse teams to track sample positions
Work in Merchandise Buyer systems to set up and maintain all SKUs
Enter and maintain all price/cost changes for relevant categories
Prepare reporting as directed and assist Assistant Buyers with business opportunities
Maintaining data accuracy and integrity
Criteria
BA/BS degree required
Previous experience in Merchandising preferred
Ability to handle multiple priorities, shifting tasks and timeline
Ability to work autonomously, strong decision making skills with good judgement
Strong written and verbal communication to effectively collaborate with cross-functional teams
Detail-oriented - takes the appropriate time to complete tasks and reviews work to ensure accuracy
Ability to work in a fast pace, often changing environment
Proficient in Microsoft Office (Excel/Word/PowerPoint); ability to create pivot tables and experience with advanced formulas such as VLOOKUP a plus
Ability to transport samples including: lifting, moving, carrying objects up to 50 pounds on a limited basis
Note: Occasional travel may be required within the bay area for photo shoots and floor sets.
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $28/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
#LI-ONSITE
#LI-AD1
$28 hourly Auto-Apply 60d+ ago
Hybrid Senior Systems Analyst
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
HYBRID Opportunity in Northeast, OH or DFW, TX
We are seeking a highly motivated Senior Systems Analyst to join our dynamic team. In this role, you will serve as a critical liaison between business and technology, ensuring that system requirements are thoroughly documented, developed, and tested. You will work closely with cross-functional teams to translate business needs into actionable system solutions, coordinate end-to-end testing, and support successful product delivery.
Responsibilities
Collaborate with Product Owners, Dev Leads, System Architects, Downstream partners and Delivery Leads to determine system implications of business requirements
Translate functional requirements into detailed system requirements for prioritized features
Author and maintain technical stories and sub-tasks in JIRA, ensuring system-level requirements and testing considerations are included
Analyze cross-functional impacts and ensure alignment between teams, including for third-party integrations
Refine stories and technical tickets during backlog refinement sessions
Work with system partners to document, develop, and test system requirements
Review and obtain approvals on system requirements from Systems Owners/Partners, Dev Leads, and Solution Architects
Assist the QE team in creating test cases, reviewing test plans, and validating results
Coordinate and execute end-to-end (E2E) testing, working closely with E2E Analysts, QE, and downstream partners
Coordinate pre-deployment activities, including dependency tracking, and ensure cutover and test plans are completed
Qualifications
4+ years of experience in Information Technology
2+ years in eCommerce or retail environments
2+ years in Agile software development
2+ years of hands-on experience with JIRA and Confluence
2+ years performing requirements elicitation and documentation
Experience with end-to-end testing, Distribution/Order Management Systems, eCommerce platforms and/or project management/coordination is a plus
Benefits & Perks
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance
✔ Premium Healthcare Coverage - Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match - Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off - Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs - Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development - Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks - Enjoy additional benefits, wellness programs, employee discounts, and more!
$105k-126k yearly est. Auto-Apply 60d+ ago
Sr. Project Manager, Real Estate (REMOTE)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Signet Jewelers is seeking a Senior Project Manager for Real Estate and Store Design and Construction. This role is pivotal in managing project deliverables that align with and advance the leadership team's Grow Brand Love strategy.KEY RESPONSIBILITIES:
Plan, coordinate, and oversee all aspects of new and remodel store projects, ensuring adherence to schedules, budgets, and quality standards
Collaborate with Real Estate, Design, and Construction teams to refine strategies, processes, and project plans to improve efficiency and outcomes
Manage multiple cross-functional projects, ensuring alignment with medium to high complexity goals
Lead the preparation and execution of processes supporting project transformation stages: research, planning, building, testing, implementation, and measurement
Develop, manage, and execute Real Estate strategies and project plans, defining deliverables, scope, milestones, budgets, and schedules
Engage and manage stakeholder deliverables, ensuring clear communication and alignment across departments
Serve as a liaison between departments and vendor partners to capture and communicate comprehensive business requirements
Track project progress, report on status and variances, and create action plans to ensure goals, budgets, and timelines are met
Act as a change management agent, facilitating successful adoption of project deliverables by organizational stakeholders
Identify and mitigate project risks and issues, leading the development of contingency plans and risk resolution strategies
POSITION QUALIFICATIONS:
Bachelor's Degree: Business, Management, Finance, Real Estate, Construction, or related field
3-5+ years experience in managing diverse, complex, integrated projects, and project plans
A proven track record of identifying and resolving diverse project issues and risks including those related to scope, schedule, budget, and quality
Exceptional written and verbal communication skills where you're experienced in translating and communicating complex topics into simplified messaging to diverse audiences
Possess an entrepreneurial spirit to support the transformation process and diagnose and capture process enhancement opportunities
Exemplifies strong leadership by fostering a cohesive approach, exerting influence, and proactively driving multiple projects to successful outcomes
BENEFITS AND PERKS:
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
And more!
The salary range for this opportunity is $90,000- $110,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
$90k-110k yearly Auto-Apply 60d+ ago
Assistant Buyer, Dormify
Williams-Sonoma 4.4
Remote or San Francisco, CA job
About the Role
You will report to a DMM and be instrumental in building a new brand within the WSI portfolio-a rare and exciting opportunity. You will assist in daily/seasonal tasks to help drive the business. As the Assistant Buyer, you will be responsible for maintaining data integrity, supporting the team on seasonal needs, and working closely with multiple cross-functional teams. In this role you will have the opportunity to work in a fast-paced retail environment while working with a highly collaborative team
Responsibilities
Work within Merchandise systems to set up and maintain all SKUs
Responsible for visual line and merchandise list
Communicate project and sample status updates, costing/SKU worksheets; responsible for passing new SKUs for placement once approved and tracking to PO due dates
Responsible for assisting sample management - communicating and partnering with our photo and warehouse teams to track sample positions
Prepare reporting as directed and assist the DMM with business opportunities
Maintain strong, positive relationships with cross-functional partners across inventory, design, development, e-commerce, and creative teams
Enter and maintain all regular pricing, working closely with inventory partners and sourcing teams
Manage personalization techniques, opportunities, and execution for photography and site
Demonstrate knowledge and understanding of the relevant retail markets; maintain and upkeep competitive analyses
Criteria
BA /BS degree required
1-2 years of retail buying experience
Strong knowledge of retail math calculations
Ability to handle multiple priorities, shifting tasks and timelines
Ability to work autonomously, strong decision making skills with good judgement
Detail-oriented - takes the appropriate time to complete tasks and reviews work to ensure accuracy
Familiar and comfortable with pulling sales reports and strong ability to analyze business metrics
Proficient in Microsoft Office (Excel/Word/PowerPoint); ability to create pivot tables and experience with advanced formulas such as VLOOKUP
Note: Occasional travel may be required within the bay area for photo shoots and floor sets
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $28-$32/hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
This role requires being onsite in our San Francisco office Monday through Thursday, and remote option on Friday.
$28-32 hourly Auto-Apply 35d ago
Asst Store Mgr - Service
Williams-Sonoma, Inc. 4.4
Columbus, OH job
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
$29k-37k yearly est. Auto-Apply 29d ago
Detail Assistant (HYBRID)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Detail Assistant plays a key administrative and analytical support role within the Merchandising Department, ensuring the accurate setup and maintenance of product information across internal systems. This position is responsible for data integrity, system updates, reporting, and cross-functional coordination to support seamless operations. The Detail Assistant contributes to process improvement and supports key merchandising functions through effective communication, documentation, and project support.
KEY RESPONSIBILITIES:
Administrative & Operational Support
Maintain and update the Purchase Order Log on a weekly basis to ensure data accuracy and reporting integrity
Perform daily audits within the Inventory Management System to identify and resolve discrepancies related to purchase orders, pricing, and product records
Coordinate and track the execution of purchase orders across departments, ensuring timely processing and issue resolution
Manage internal documentation, departmental records, and digital files to support organizational compliance and efficiency
Prepare and support meeting materials for executive-level and cross-functional team reviews
Data Management & Reporting
Enter and validate SKU-level data, including product attributes, cost, and pricing details in merchandising systems
Update and maintain regular reporting to support category performance analysis and departmental KPIs
Monitor and reconcile physical inventory records, ensuring accuracy between systems and physical counts
Support the management of internal tools and templates used across the merchandising department
Cross-Functional Communication
Serve as a liaison between merchandising, operations, distribution, and finance to ensure alignment on timelines, product data, and order execution
Work collaboratively with internal teams such as AP, QA, and Ecommerce to support product setup and digital readiness
Assist in facilitating internal processes by ensuring the timely flow of information across departments
Support special projects and seasonal initiatives that require analytical tracking, documentation, or operational coordination
POSITION QUALIFICATIONS:
Bachelor's Degree and/or job-related experience
Demonstrate effective problem-solving skills
Strong verbal and written communication skills
Team Player
Detail oriented
Effective time management and organizational skills
Microsoft Office Suite
Ability to be metal free and work in a metal free environment, when necessary, based on security policy
Ability to work in the Akron, OH office and remote as required
BENEFITS AND PERKS:
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
$24k-31k yearly est. Auto-Apply 60d+ ago
Investor Relations Analyst (HYBRID)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Investor Relations Analyst supports effective communication with the investment community by preparing investor materials, conducting market and financial research, and leading quarterly KPI gathering to ensure accurate performance storytelling. The role also assists with investor targeting, monitors consensus and analyst coverage, analyzes peer earnings, and develops presentation materials, while collaborating with cross-functional teams to maintain clear and consistent messaging.
KEY RESPONSIBILITIES:
Support the drafting, refinement, and dissemination of quarterly reports, press releases, shareholder letters, and other materials to keep investors informed; leverage AI-driven sentiment analysis to evaluate tone, clarity, and market perception across communications
Partner with Finance and functional leaders to gather, validate, and interpret key performance metrics; ensure data accuracy and consistency for use in investor storytelling, earnings materials, and executive summaries
Conduct detailed analyses of the existing and prospective shareholder base to identify high-potential investors; synthesize insights into targeted outreach strategies that support long-term shareholder engagement
Monitor industry trends, macroeconomic developments, competitor performance, and regulatory changes; prepare concise research summaries and insights to inform leadership decision-making and investor positioning
Review and summarize peer earnings results, sector-wide commentary, and market reactions each quarter; highlight themes, risks, and opportunities relevant to the company's narrative and investor messaging
Track analyst models, estimates, and published research to ensure accuracy of consensus data; compile summaries of analyst commentary, ratings changes, and media coverage affecting investor sentiment
Assist in the creation, refinement, and regular update of presentation materials for investor meetings, conferences, and roadshows; ensure clarity, consistency, and alignment with corporate messaging
Partner with Finance, Corporate Communications, Legal, and Marketing to maintain alignment across disclosures and messaging; gather and catalog brand advertising (TV and social media) each quarter to support broader perception and narrative analysis
POSITION QUALIFICATIONS:
Bachelor's degree in Finance, Business, or a related field; with 2+ years work experience in finance, business, or a related area
Strong written and verbal communication skills
Excellent organizational and time management abilities
Experience in Microsoft Office Suite (Excel, PowerPoint, Word)
Attention to detail and accuracy
Ability to work collaboratively in a team environment
Interest in financial markets, macroeconomy, and investor relations
Someone who is local to the Akron, OH area and available to be in office for a hybrid schedule
BENEFITS AND PERKS:
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
And more!
$26k-40k yearly est. Auto-Apply 59d ago
Technical Lead (Hybrid)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Technical Lead
Location: Akron, OH (Hybrid)
POSITION SUMMARY:
We are seeking a highly skilled and motivated Technical Lead to oversee the design, development, and delivery of innovative technology solutions. The Technical Lead will act as both a hands-on engineer and a team leader, ensuring high-quality code, scalable architecture, and alignment with business objectives. This role requires strong technical expertise, leadership ability, and excellent communication skills to guide a team of developers and collaborate with cross-functional stakeholders.
RESPONSIBILITIES:
Leadership & Team Management - 30%
Lead a team of developers/engineers, providing technical direction, mentorship, and support.
Oversee task assignments, code reviews, and delivery timelines to ensure project success.
Foster a collaborative and high-performing culture.
Facilitate Scrum Ceremonies
Technical Ownership - 50%
Drive the Technical story creation, technical design, and implementation of software solutions.
Ensure systems are secure, scalable, and maintainable.
Stay current with emerging technologies and recommend their adoption where appropriate.
Collaboration & Communication - 10%
Partner with Product Managers, Architects, QA, and other stakeholders to translate business requirements into technical solutions.
Communicate complex technical concepts to non-technical audiences.
Align technical execution with organizational goals and roadmaps.
Quality & Best Practices - 10%
Champion best practices in software development, testing, CI/CD, and DevOps.
Conduct code reviews and ensure adherence to coding standards.
Identify and mitigate technical risks throughout the project lifecycle.
POSITION QUALIFICATIONS:
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
7+ years of software development experience, with at least 2+ years in a lead or senior role.
Proven expertise in Java, .NET, Python, Node.js, React Native, AWS, SF
Strong knowledge of system architecture, microservices, and cloud platforms.
Demonstrated ability to lead teams, manage priorities, and deliver high-quality results.
Excellent problem-solving, communication, and interpersonal skills.
Experience in Agile/Scrum methodologies.
Preferred Qualifications
Prior background in mentoring and developing engineering talent.
Hands-on experience with DevOps pipelines, containerization (Docker, Kubernetes), and automation.
Knowledge of security best practices and compliance standards.
BENEFITS & PERKS:
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!
$98k-121k yearly est. Auto-Apply 60d+ ago
Director of Marketing Operations (HYBRID)
Signet Jewelers 4.6
Remote or Irving, TX job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Director of Marketing Operations will play a critical role in bringing structure, consistency, and operational excellence to a multi-brand marketing organization. This leader will design and implement standardized go-to-market processes, oversee the enterprise marketing budget, provide strategic support to the CMO & Marketing Leadership Team, and act as the connective tissue across brand and functional marketing teams. The ideal candidate is both strategic and hands-on, able to build scalable systems while rolling up their sleeves to drive execution across the portfolio.
Go-to-Market Process & Integrated Planning
Develop and institutionalize a go-to-market (GTM) process with clear timelines, deliverables, and accountability.
Establish and implement scalable planning frameworks, tools, and templates to drive cross-brand consistency.
Partner with brand and functional leaders to align campaign plans to strategic priorities and ensure visibility across the portfolio.
Proactively identify risks, bottlenecks, and dependencies to keep teams on track.
Chief of Staff to the Marketing Leadership Team
Coordinate communications and priorities across the marketing leadership team.
Partner with the CMO & MLT to prepare for board, executive, and leadership team meetings.
Build high-quality decks and strategic narratives that communicate marketing's impact and priorities.
Marketing Budget & Operations
Lead the establishment, management, and day-to-day tracking of the marketing budget with finance partner, including invoices, accruals, and vendor contracts.
Partner with Finance to ensure alignment between budget allocations, spend, and business objectives.
Provide leadership with synthesized portfolio-level visibility into spend and performance.
Project & Campaign Management
Drive special cross-functional projects, organizing resources, facilitating meetings, and tracking progress to milestones.
Implement consistent project management practices to improve collaboration and accountability.
Lead campaign post-mortems to capture learnings and fuel continuous improvement.
Performance & Reporting
Partner with Analytics and Insights to develop dashboards and reporting cadences that track spend, performance, and ROI.
Provide leadership with synthesized insights and cross-brand comparisons to inform decision-making.
Marketing Ops Core Functions
Oversee the marketing operations roadmap, ensuring the right processes, systems, and tools are in place to enable scale and efficiency.
Act as a champion of operational discipline and best practices across marketing functions.
POSITION QUALIFICATIONS:
10+ years of experience in marketing operations, planning, or program management within a multi-brand, consumer-facing organization.
Candidates must be in the Dallas-Forth Worth, TX area
Proven success in building and managing go-to-market processes and marketing budgets.
Strong financial acumen with experience overseeing day-to-day budget management.
Excellent project management skills, with the ability to juggle multiple priorities and drive accountability across teams.
Exceptional written, visual, and verbal communication skills; adept at building executive-level presentations.
Strong analytical mindset with ability to synthesize complex information into clear insights.
Collaborative, detail-oriented, and comfortable working in a fast-paced, dynamic environment.
BENEFITS AND PERKS:
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
$36k-54k yearly est. Auto-Apply 60d+ ago
Internal Audit Intern (Hybrid)
Signet Jewelers 4.6
Remote or Akron, OH job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
As Signet's Internal Audit Intern, you will play a vital role; participating in audits (operational, financial, compliance, retail, integrated) and advisory projects. This position supports control oversight through the execution of audits of Signet's complex operations.
The role will be responsible for the execution of a holistic audit approach to evaluate Signet's internal control environment. The Internal Audit Intern is a self-motivated individual with attention to detail, drive to accomplish goals and focus on quality results. This individual has strong communication skills, the ability to multitask and work with cross function teams.
Responsibilities:
• Participate in the audit planning activities including gathering, reviewing and interpreting data, interviewing key stakeholders to determine scope of the audit and project procedures
• Assist in performing audit testing procedures, including walkthroughs to assess the design and operating effectiveness of internal controls through various means - inspection, observation, and re-performance
• Document business processes including flowcharting of key processes, risks and controls
· Perform and document detailed tests of controls including evaluation of completeness and accuracy of data and reports
• Report audit findings including evaluation of key risks.
• Identify control deficiencies within audit work. Document the facts surrounding identified audit findings and preliminary risk statements and recommendations for remediation which are beneficial/value added
• Develops an awareness of the Institute of Internal Auditors (IIA) Standards over performing internal audit work as well as retail industry trends and threats (internal/external)
• Follows Signet's internal audit methodology ensuring quality and consistency in accordance with IIA standards
• Develops an awareness of the use data analytics and can perform basic analytics by the end of the internship
Basic Qualifications:
• Currently enrolled and pursuing a bachelor's degree in accounting, finance, business, economics or related discipline
• Anticipated graduation May 2027
• Minimum 3.0 GPA
• Effective communication skills, both written and verbal
Proactive individuals who can work independently and collaboratively.
• Previous business experience, auditing coursework or an internship is desired but not required
Work Environment:
• Fulltime (40 hours/week) Summer Internship, May - August 2026.
• Ability to commute to Akron, OH as required per Signets hybrid policy.
The salary range for this opportunity is $18.00-$19.50/hour. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
$18-19.5 hourly Auto-Apply 2d ago
Senior Security Engineer (Remote)
Signet Jewelers 4.6
Remote or Irving, TX job
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Senior Security Engineer
Remote
POSITION SUMMARY:
As a Senior Security Engineer, you will develop and build out security services that support securing the Signet environment. You will primarily be responsible for administrating and supporting our EDR solution, inclusive of responding to any security event.
RESPONSIBILITIES:
Hands on experience with implementing and administering SentinelOne
Hands on experience with working with Splunk
Experience with AWS and Azure cloud platforms
Experience with identity platforms such as Active Directory and Azure Active Directory
Experience with identifying, documenting, mitigating, and consulting on enterprise security threats
Own and manage multiple security incident / problem records impacting the enterprise infrastructure
Conduct proactive monitoring and review security alerts to identify potential threats and escalate or remediate as needed.
Be able to manage projects as well as participate effectively in an on-call rotation
Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently.
Excellent communication skills and the ability to work effectively within a team environment.
Demonstrated ability to take ownership of issues and drive them to resolution.
Document security processes, procedures, policies and standards
Assist in maintaining compliance with various compliance programs, such as PCI, SOX, and Privacy regulations
POSITION QUALIFICATIONS:
7 years in the IT Security field with hands-on experience in implementing, managing, and security appliances
Bachelor's degree or higher is preferred but experience may be substituted
CISSP, CISM, CISA or other security certification is desired but not a requirement
BENEFITS & PERKS:
Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!
The salary range for this opportunity is $106,000 - $134,000.
Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
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