Business Analyst jobs at Harvard University - 34 jobs

Working at Health Advances allows analysts to gain broad exposure to biotech and pharmaceuticals, diagnostics, research tools, and precision medicine, medtech, digital health, and enterprise HIT, and investor sectors as part of a growing firm. We are seeking candidates who share in our passion for making a direct impact on the healthcare industry as they work closely with colleagues who have a wide range of academic backgrounds and industry experience. Health Advances is recognized as a top consulting firm and receives high rankings annually for its comprehensive training in both healthcare and business topics. Our analysts are typically staffed on two cases at one time allowing them to simultaneously learn about multiple aspects of the healthcare industry. With projects spanning an average of 4-6 weeks, analysts gain exposure to a variety of project work and sectors in their first year. Health Advances is committed to continuous learning and the growth of its staff at all levels. Analysts join internal committees (examples: sector-specific, business development, and business analytics committees), attend seminars, and present at our weekly company meetings. Each analyst is paired with a go-to “buddy” in addition to a formal mentor who is part of the Management Team. Our mentorship program ensures that each individual has a tailored skill plan that tracks progress throughout the course of their career at Health Advances. Analysts leverage prior knowledge in addition to current casework to develop the necessary skills for transition into levels of increased responsibility. Health Advances alumni are accepted into the top advanced-degree programs within several different fields and move on to challenging positions at organizations around the globe. All interviews are case-oriented and provide the opportunity to work through actual examples of our projects. Analyst Responsibilities Synthesizing primary and secondary research and communicating insights to case teams and client Creating financial models to perform quantitative analyses Coordinating and participating in primary research through client, customer, physician and thought-leader interviews Conducting secondary research on clinical, scientific, and business issues Developing presentations in collaboration with case teams for client deliverables Qualifications A formal undergraduate or masters-level degree in life sciences Solid oral and written skills Strong communication skills and the ability to collaborate across all levels A sincere interest in learning about the business of healthcare in a multi-disciplinary environment A desire to work in a fast-paced, dynamic, and team-oriented environment An ability to prioritize and focus time effectively to meet multiple client-driven objectives Must live in the Boston area and work in the Newton office ~3 days a week What We Offer Dynamic, Flexible, Hard Working, Team Environment - We are busy, collaborative, growing, and we are doing meaningful work Opportunities - We encourage you to grow your expertise and take on new challenges Inclusive culture - One that values each employee's unique perspective and encourages everyone to be their authentic self Hybrid Work Environment - The autonomy to both work from home 3 days a week and develop/sustain collegial relationships in the office 2 days a week, or more if desired Feedback - We are committed to giving and receiving feedback in a direct, open and supportive manner Support - You will be part of a team that cares about you personally and professionally; our success depends on your success Benefits Medical, dental and vision insurance, beginning on the first of the month after hire 401(k) with company match Short-term and long-term disability insurance Paid holidays Generous sick and vacation pay Employee assistance programs Summer flex scheduling options to allow for early releases on Fridays from Memorial Day to Labor Day This position is located in Newton, MA and starts on September 14, 2026. Health Advances does not offer visa sponsorship for analyst candidates. Health Advances will consider H1-B sponsorship for candidates who have life science PhDs who are eligible for a minimum of 24 months of an OPT (Optional Practical Training) from their start date. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay for this role is $85,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$8,500 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. This description may be subject to change without notice. By submitting your application, you acknowledge that your information may be shared with third party service providers involved in recruitment and screening and agree to those terms. #J-18808-Ljbffr

Join Our Team as a Data Analyst IILocation: Bridgewater, MA | Full-Time Want to turn your analytical skills into a rewarding career at BrightBridge? As a Data Analyst II based in our Bridgewater corporate office , you will play a key role in maintaining and enhancing our data and reporting systems, ensuring our teams have the information they need to make confident and informed decisions. You will manage our Data Warehouse, create and maintain reports and metrics, and support departments across the credit union with analytical insights that drive performance and growth. You will also assist with regulatory exams, audits, and risk management processes, ensuring data integrity and operational excellence throughout the organization. This position offers the opportunity to work both independently and collaboratively, helping BrightBridge continue to serve members with precision, insight, and care. Why You'll Love Working Here A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization The satisfaction of making a real difference in your community every day What You'll Be Doing (Your Responsibilities) Manages and develops ad-hoc and recurring analytical reports for the various departments. Develops, updates, and schedules department and workflow specific dashboards. Constructs complex data queries to support data and analytical needs of the Credit Union. Validates report and analytical output to ensure accuracy and quality prior to distribution to business owners. Works with leaders and departments across BrightBridge to understand their business needs and key data points to drive high-quality insights and data-driven decision making. Maintains a working knowledge of key performance indicators for business areas across the Credit Union. Leverages this knowledge to build strategic reports, analyze data, and offer data insights. Supports projects that involve data movement across systems or to third parties. Develops plan for the data movement, documents the data flow, and generates the extracts or reports. Validates data quality and mapping from the Credit Union's systems into the data warehouse or other reporting systems. Works to rectify any data quality issues. Monitors the data loads from the Credit Union's systems into the data warehouse or other reporting systems. Ensures that data loads occur on their regular schedule and rectifies any load errors. Develops and integrates business intelligence goals using the CU industry's best practices and software tools. Documents, monitors and maintains a data flow diagram in and out of the credit union and through the various credit union applications. Optimizes and monitors the performance and efficiency of the Data Warehouse. Ensures regularly scheduled backups are performed on the data warehouse. Acts as a technical liaison between the credit union and the Core Data Processor, and Ancillary products service providers. Assists in Regulatory Examinations and Internal Audits to ensure the correct observance of policies and procedures. Assists in the evaluation of service providers to determine their levels of service rendered to the credit union. Performs Due Diligence on existing and new Technology vendors as needed. Responsible for completion of all regulatory and compliance training, inclusive of BSA. Performs additional duties as requested. What We're Looking For (Your Qualifications) Bachelor's degree or equivalent experience required. Minimum four years' experience in data management with two years' in management. Data analyst experience within the banking industry preferred. Software: Solid Desktop Application Knowledge including Microsoft Office Suite, Adobe Acrobat, Microsoft M365, Smartsheet, Forms setup and Crystal Reports setup/configuration Core Data Processing: Strong knowledge of banking systems including: core processing, digital banking, loan origination systems, and collections systems. Data Analytics: Microsoft SQL Server Management Studio, Crystal Reports, SQL, PowerBI, Dashboard Design and Configuration. Strong interpersonal, written/verbal communication, organizational skills needed. Must be able to analyze and resolve complex problems. Must possess good communication and organization skills. Must be able to handle multiple tasks effectively and accurately. Must have excellent problem-solving skills and possess a professional and positive attitude.

Our Mission We in Boston University Development & Alumni Relations (DAR) harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community. Now, our Advancement Information Strategies team is looking for a Data Integrity Coordinator who will be responsible for the accurate and timely processing of all gifts received by the University, including gifts made by check, credit cards, payroll deductions, pledge commitments, employer matching gifts, stock transfers, gifts-in-kind and planned gifts. Advancement Information Strategies at Boston University The mission of the Advancement Information Strategies department is to provide a high-quality information infrastructure, responsive data services, impactful data analysis and streamlined reporting to support increased participation, engagement, and fundraising income for the University. Partnering with Development and Alumni Relation colleagues and key campus partners, Advancement Information Strategies provides resources and solutions that incorporate accountability, flexibility, and confidentiality as we work to continuously improve systems, procedures, and analytics to support divisional and university goals. Data Integrity Coordinator This position involves researching and analyzing gifts to ensure appropriate donor credit and proper fund designation, as well as identifying discrepancies and adjusting records as deemed necessary. This position generates tax receipts daily and annually, in accordance with applicable regulations. The DI Coordinator is also responsible for reconciling gifts recorded in the CRM with deposits in coordination with the Cashier's office, updating donor records based on supporting gift documentation and transforming data received through data loads from various on campus. In addition, this position is also responsible for preparing pledges and recurring gifts for data integration, producing, and reviewing gift receipts, communicating with university departments, such as payroll, annual giving and other third-party vendor services, and maintaining data on constituent contact preferences, alumni activities, foreign gifts, and various other data points to ensure successful engagement, participation and fundraising outcomes. Essential Functions Gift Accounting Provide timely and accurate gift processing. Handle complex donations including stocks, wire transfers, planned gifts, Donor Advised Fund gifts, matching gifts and other transaction types as needed. Maintain comprehensive electronic gift back up in an organized and accessible manner. Scan checks to deposit directly to the bank; prepare cash and foreign check deposits for the bank and process related batches, produce and send gift receipts. Complete integrity projects as assigned (correcting recognition credits, standardizing attribute fields, pledge application/adjustments, updating appeal codes). Records and Database Management Maintain biographical information, research various sources to ensure the accuracy of data and similar projects as assigned. Ensure biographical information for donors is complete and accurate. Ensure data integrity through monitoring, implementation and streamlining of effective procedures; assist in identifying and troubleshooting data integration issues. Assist in identifying data discrepancies and complete data integrity projects by transforming and enhancing data (correcting or removing unneeded information, standardizing fields such as salutations or street names, renaming, moving, and combining columns to ensure usability). Participate in special short-term or long-term database projects as necessary. Advancement and Donor Relations Services Contact donors as needed regarding gift related errors, including declined credit cards, incomplete checks and unspecified designations. Research giving history as needed and respond to gift and data inquiries from colleagues. Produce and send tribute notifications. Advancement Services Serve as a key member of the larger Advancement Services team. Cross-train with other gift and records colleagues to provide back-up and training support as needed. Collaborate in the development, documentation and maintenance of processes and procedures. Assist with training and supervising student support positions as needed. In coordination with the director, assist in implementation and integration of new systems. Required Skills Qualifications: Bachelor's degree preferred. 1-3 three years of relevant experience. Database management experience. Ability to prioritize workloads as needed to meet deadlines. Ability to handle confidential information responsibly. Strong knowledge of Microsoft products. But that's not all we're looking for; we want someone who embodies our values: Teamwork, transparency, and mutual respect, because we value every member's contribution and know that leadership can come from anywhere. Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here. Integrity in how we work and how we treat one another. Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results. Continuous growth and improvement, both as individuals and as a team. Joy and shared appreciation for working hard toward goals that matter. If this resonates with you and you want to help us in our ambitious next campaign-and maybe do some of your best work as an advancement professional- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills and the defined qualifications, we still want to hear from you and welcome your application as well. To learn more about Development & Alumni Relations at Boston University, and other job opportunities, please stop by the DAR Talent website: ******************************* We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at ************.

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Responsibilities: * Data Collection, Cleaning, and Analysis: Assist in collecting, cleaning, and analyzing data from multiple sources to ensure accuracy and reliability. Leverage tools like SQL, Excel, and Tableau Prep to prepare datasets for reporting and analysis. * Report Creation and Maintenance: Design and maintain automated reports and dashboards using Tableau, Power BI, or other BI tools. Present key business metrics and insights in a visually compelling format to help stakeholders make informed decisions. Ensure all reports are updated regularly and reflect the latest data. * Dashboard Development and Optimization: Collaborate with cross-functional teams to design and enhance interactive dashboards in Tableau or Power BI. Ensure dashboards are user-friendly, scalable, and tailored to meet the needs of diverse stakeholders. Continuously refine visualizations to improve clarity, usability, and impact. * Performance Monitoring and Insights Delivery: Monitor key performance indicators (KPIs) through BI dashboards and identify trends, outliers, or opportunities for improvement. Generate actionable recommendations based on data insights and present findings through visual storytelling in Tableau or Power BI. Education & Experience: * Currently pursuing a Bachelor's degree in Data Science, Computer Science, Information Technology, or a related technical field. * Familiarity with programming languages or technical tools relevant to the role. Knowledge & Skills: * Basic programming or scripting knowledge (e.g., Power BI, Tableau, SQL). * Strong interest and a passion for learning. * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Time management skills and working with strict deadlines. * A collaborative, solution-focused mindset and overall sense of urgency. Additional Skills: What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Administration Job Level: N/A States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Hourly: $35.00 - $40.25 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Business Analyst InternThis role has been designed as ‘Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Responsibilities: Data Collection, Cleaning, and Analysis: Assist in collecting, cleaning, and analyzing data from multiple sources to ensure accuracy and reliability. Leverage tools like SQL, Excel, and Tableau Prep to prepare datasets for reporting and analysis. Report Creation and Maintenance: Design and maintain automated reports and dashboards using Tableau, Power BI, or other BI tools. Present key business metrics and insights in a visually compelling format to help stakeholders make informed decisions. Ensure all reports are updated regularly and reflect the latest data. Dashboard Development and Optimization: Collaborate with cross-functional teams to design and enhance interactive dashboards in Tableau or Power BI. Ensure dashboards are user-friendly, scalable, and tailored to meet the needs of diverse stakeholders. Continuously refine visualizations to improve clarity, usability, and impact. Performance Monitoring and Insights Delivery: Monitor key performance indicators (KPIs) through BI dashboards and identify trends, outliers, or opportunities for improvement. Generate actionable recommendations based on data insights and present findings through visual storytelling in Tableau or Power BI. Education & Experience: Currently pursuing a Bachelor's degree in Data Science, Computer Science, Information Technology, or a related technical field. Familiarity with programming languages or technical tools relevant to the role. Knowledge & Skills: Basic programming or scripting knowledge (e.g., Power BI, Tableau, SQL). Strong interest and a passion for learning. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Time management skills and working with strict deadlines. A collaborative, solution-focused mindset and overall sense of urgency. Additional Skills: What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Administration Job Level: N/A States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Hourly: $35.00 - $40.25 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Technical & Functional Analyst for Faculty Systems provides essential support for Watermark Faculty Success and related faculty data systems. Working closely with the Senior Business Analyst for Faculty Activities, this role combines technical and functional responsibilities to ensure effective system operation, data integrity, and integration with university infrastructure. The Analyst contributes to system configuration, testing, troubleshooting, and user support while coordinating with IT and academic stakeholders to meet institutional goals related to faculty activity reporting, academic personnel processes, and assessment. Essential Functions * Assists in the configuration, implementation, and testing of Watermark Faculty Success and other academic systems to support institutional processes such as Annual Faculty Review (AFR), Annual Librarian Review (ALR), and promotion and tenure reviews. * Supports and maintains system integrations and data flows between Watermark and other university systems (e.g., human resources information systems (HRIS), student systems, VIVO) in coordination with campus IT. * Works in partnership with IT to develop and execute testing protocols for software upgrades, interface changes, and new features; coordinates with users and technical staff to validate functionality and ensure system reliability. * Provides Tier-1 and Tier-2 technical support, diagnosing and resolving issues related to system functionality, data discrepancies, and configuration errors. Escalates complex issues to appropriate technical resources. * In collaboration with the Senior Business Analyst and the Office of Faculty Development, develops and delivers training materials and user documentation. * Creates and maintains reports and dashboards to support both faculty and administrative needs, including self-service reporting for Annual Faculty Reviews (AFRs) and operational reports used for data validation, system processing, and issue troubleshooting. Ensures report accuracy, clarity, and alignment with institutional data standards. * Monitors data integrity across systems and helps implement data quality checks, error handling routines, and documentation of data sources and logic. * Participates in functional requirements gathering and collaborates with IT on system testing for new modules under consideration, such as teaching evaluations, workflow, and curriculum management. * Collaborates with project teams, faculty, and administrators to ensure systems meet business needs and are used effectively across Academic Affairs. * Supports change management efforts through documentation, training, and communication updates as systems evolve. * Keeps current with system updates, technologies, and best practices in academic system administration. * Participates in campus-wide planning and process improvement initiatives related to academic technology and data systems. Other Functions * Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Bachelor's degree (preferably in computer science, information systems, or a related field) and four (4) years of relevant professional experience; or a Master's degree or higher in computer science, information systems, a related field and two (2) years of relevant professional experience. * Experience supporting software platforms in a higher education or complex organizational environment. * Familiarity with enterprise systems, web technologies, and data integrations using RESTful APIs or web services. * Understanding of data structures, relational databases, and proficiency with SQL. * Demonstrated ability to troubleshoot system or data issues and identify root causes. * Strong oral and written communication skills with the ability to explain technical jargon to a non-technical audience, use tact, and maintain protection of private and secure information. * Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style. Willingness to take on a variety of tasks related to the successful operation of the unit and the ability to adapt and work effectively as the unit grows. * Strong interpersonal skills with the ability to interact effectively and create and maintain harmonious relationships with a diverse population of staff, faculty, students, and off-campus constituents. * Independent initiative. Must have the ability to stay on task and work productively with a minimal amount of supervision or guidance. * Ability to exercise sound judgment and integrity and maintain confidentiality. * Commitment to diversity, equity, and inclusion. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Experience with Watermark Faculty Success or similar academic systems. * Familiarity with reporting tools (e.g., Tableau, Cognos) and ETL platforms (e.g., Boomi, Informatica, MuleSoft). * Knowledge of academic personnel or faculty affairs processes. * Experience developing user-facing documentation or training materials. * Experience working in Agile or iterative project environments. Physical Demands/Working Conditions * Typical office environment. Work Schedule * Monday - Friday, 37.5 hours per week. * This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 28 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide the contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Dec 2 2025 Eastern Standard Time Applications close: Mar 8 2026 Eastern Daylight Time

Reporting to the Director of Enterprise Applications, the Application Systems Analyst analyzes, designs, tests, implements, and runs information systems supporting College requirements and initiatives. The incumbent assesses the suitability of information systems in line with their intended outcomes and serves as a liaison between end-users, vendors, and programmers to achieve results. The Incumbents may do some programming in support of integrations or job control but are distinguished from programmers by the scope of the programming projects. The ideal candidate will have experience in writing functional user reports and a proven track record of working with the Ellucian Banner ERP system, or another Higher Education ERP. This role involves close collaboration with a team of skilled programmers and analysts, as well as direct interaction with functional users across various Banner domains. This position primarily supports the information systems used in the Human Resources and Finance offices. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities * Report Writing. Utilize Evisions Argos Enterprise Reporting tool and SQL to create data blocks that allow the incumbent and functional users to create reports based on data on the Ellucian Banner system. * System configuration/implementation/integration. * Participate in the implementation of third-party software to meet the goals and objectives defined by the college. * Communicate with College staff in and out of ITS to coordinate implementation efforts. * Provide day-to-day support for assigned systems. * Good programming skill and related systems knowledge for the development and maintenance of software applications. * Experience in developing API based programming for system integrations. * Strong technical knowledge of code repository management in a team setting. * Develop new custom programs within a common platform to meet business needs of Springfield College. * Communicate with College staff in and out of ITS to coordinate implementation efforts. * System maintenance. Modify program logic and insert new logic as necessary to achieve desired results. * Request tracking. Respond to tickets entered through the ITS helpdesk ticket system as well as the project request system. Use the ticketing systems to support internal communications. * Documentation. Create and/or update programming documentation, both internal and external to the affected code. Qualifications Required Qualifications: * An associate's degree and 2-3 years' relevant experience, or equivalent combination of degree and experience. Bachelor's degree preferred. * Excellent oral and written communication, presentation, and facilitation skills, including training, presenting to, and teaching all levels of staff and faculty. * Demonstrated ability to work collaboratively with a team of programmers and analysts, as well as directly with functional users across various domains. * Experience creating program specifications and related documentation, including database schemas and workflow diagrams, that represent and support business processes. * Analytical Skills: work with large datasets: facts, figures, and number crunching. Strong understanding of statistical methods and analysis such as probability distributions, regressions, correlation, causation, variance, etc. * Time Management: Must effectively handle multiple tasks and deadlines with attention to detail. * Experience with software development tools such as Visual Studio, XCode, Eclipse and Android Studio, and source code management systems such as Team Foundation Server or Git. * Innate curiosity: Must be able to adapt and be flexible, whether with new tools, platforms, processes, etc. * Technical Skills: Technical proficiency in one or more programming languages such as Java or Python. * Demonstrated experience with SQL server databases, especially the SQL language, data cleaning and preparation. * Proficient knowledge of personal computers using Microsoft Access, Word, Excel, PowerPoint, and intermediate skills required in Excel or Google Sheets are essential. Preferred Qualifications: * Experience with Ellucian Banner ERP, or another Higher Education ERP, with a preference for candidates with direct Ellucian Banner experience. * Experience integrating computer applications of varied architectures, including Cloud Computing platforms such as AWS, Google or Azure. * Experience with REST APIs or similar integration technology. * Previous experience implementing or running Finance and/or Human Resource information systems.

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

This role involves performing operational level support activities on IAM technologies across the company, ensuring the smooth operation of IAM tools and technologies to control user identities and regulate user access. Job Description Use IAM tools and technologies to troubleshoot products, processes, and policies controlling user identities and access within the company. Work with project teams to ensure solutions are compliant with company policies and standards. Collaborate cross-functionally with business units to enhance IAM processes and support the overall IAM programs within the organization. Provide maintenance and support for basic company IT products, peripherals, network, and other services. Provide availability outside of normal hours to make changes during approved enterprise change windows. Qualifications 3-5 years of relevant work experience. Demonstrated working knowledge in a specific IT discipline, problem solving/troubleshooting skills. Demonstrated use of IAM tools and technologies to troubleshoot products, processes, and policies controlling user identities and access within the company. Additional Information Work Schedule: 40 hours per week. Possibly hybrid in Boston, Massachusetts. Start Date: January 15, 2024. Pay Rate: $30-39/per hour

Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as an The SAP Functional Analyst III where you will will be part of a high performing and dynamic Information Services & Technology (IS&T) organization providing innovative solutions utilizing the SAP Human Capital Management module. This role focuses on SAP configuration within Personnel Administration (PA), Organizational Management (OM), Benefits (BE), Time (TM), and Payroll (PY) modules. As part of the BUWorks team, you will report to the Assistant Director, HR Applications. Responsibilities: Work in a collaborative environment with clients and developers to deliver robust solutions that follow SAP best practices Execute and configure within SAP modules Strategically analyze and functionally design documentation based on business requirements Participate in project implementations Monitor, prioritizing, and working on product backlogs and support tickets Define and execute test phases within project implementations Required Skills You Will Have: B.A./B.S. or comparable experience 5+ years of applicable experience. Experience in Human Resource policies along with SAP HCM and other SAP Tools and Technologies and best practices, including, but not limited to, SAP ERP, Business Suite on HANA, ESS/MSS, SAP Fiori, and SAP SuccessFactors. Boston University offers an excellent benefits package including Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out **************************** and *********************************************** for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at ************. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

THE OPPORTUNITY The Senior Data & Financial Analyst, Academic Affairs is a high-impact role that shapes major academic and budgetary decisions at the highest levels of the College. Working in close partnership with senior leadership, faculty, and cross-campus data experts, the Senior Data & Financial Analyst plays a pivotal role in advancing strategic planning and institutional governance; designs data and finance practices, and influences policy and resource allocation that will strengthen Babson's mission for years to come. Specifically responsible for blending institutional research, academic operations insight, and financial modeling, to empower data-informed decision-making across the College; working closely with the Assistant Dean of Accreditation, Director of Institutional Research, and Dean of Faculty's Office as a cross functional team; engaging with the Provost/Executive Vice President, Dean of Faculty, Chief Financial Officer/Executive Vice President, Deans, Chairs, and other key institutional stakeholders; serving as the central hub for Academic Affairs information; acting as the designated custodian and data authority, ensuring leadership relies on accurate, transparent, and strategically aligned insights; and participating in institutional planning, resource forecasting, financial oversight, and regulatory compliance, as well as leading the preparation of data for high-profile internal and external reports such as the Fact Book, AACSB, AAUP, IPEDS, and rankings submissions to U.S. News & World Report and BusinessWeek. WHAT YOU WILL DO Strategic Data Analysis & Reporting (40%) Lead the collection, validation, and integration of academic resource and faculty data (course schedules, course equivalents, and faculty releases; faculty banked courses and buyouts; AACSB faculty qualification status; faculty workload; faculty tenure, fourth-year review, contract renewal, sabbatical queue; Customized Work Pathways; and phased retirement). Manage data integrity and reporting for faculty appointments and associated data in campus systems such as Workday, Faculty Success, Microsoft SharePoint, Edify, and others. Develop dashboards and visualizations (Power BI, Tableau, Excel) to provide real-time insight into academic operational and financial performance. Translate technical data into clear narratives and recommendations for senior leadership, and for presentation to the Board of Trustees and faculty committees. Collaborate with the Director, Institutional Research, Director, Academic Affairs Administration & Finance, and the Assistant Dean of Accreditation on compliance, accreditation, and rankings reporting (AACSB, NECHE, IPEDS, AAUP, USNWR, Princeton Review, and others). Advise academic and administrative leaders by identifying trends, interpreting analytics, and recommending evidence-based strategies aligned with institutional priorities. Financial Analysis & Budget Support (35%) Develop and maintain complex financial models related to enrollment, course supply and demand, faculty workload, and program cost recovery in collaboration with Admissions, Academic Programs, Student Financial Aid, Registrar, and Finance. Generate complex monthly, quarterly, and annual financial reports on budgetary performance, providing transparency and accountability, ensuring compliance with institutional policies. Prepare multi-year projections for cost estimates and financial analyses in support of academic program development, strategic initiatives, and growth planning investments. Assist in the planning and development of the annual budget process in collaboration with the Director, Academic Affairs Administration & Finance, including analyzing funding requests and projecting resource needs for each fiscal year. Conduct regular reconciliations and audits of academic financial activity, including research and travel accounts, discretionary accounts, endowed/gift funds, special payouts (overloads, stipends, buyouts), and other allocations. Leadership, Collaboration and Strategic Support (25%) Lead or contribute to institutional projects aimed at the continuous improvement of data and efficient financial operations by identifying inefficiencies, documenting workflows, and proposing improvements in systems and processes. Serve as the Academic Affairs liaison to data teams in Enrollment Management, the Registrar's Office, and Institutional Research to align methodologies and share insights. Lead process improvement initiatives to strengthen data integrity, streamline reporting, and support new academic initiatives. Responsible for responding to ad hoc research and data analysis requests related to Academic Affairs strategy, operations, or policy changes. Uphold best practices in data governance, privacy, equity, and ethics, and stays current on institutional data security guidelines. Assume additional responsibilities and projects as required by Academic Affairs leadership. WHAT EDUCATION AND SKILLS YOU WILL NEED Bachelor's degree required 8+ years in higher education data analysis, institutional research, or academic finance, with experience in accreditation reporting. Advanced skills in Excel (pivot tables, macros), data visualization (Power BI/Tableau), and ERP systems (Workday preferred). Experience using data analysis and visualization tools such as Power BI, Tableau, Excel (advanced), SQL, and SharePoint. Experience with IPEDS, AACSB reporting standards, and common institutional surveys. Ability to communicate complex findings to non-technical audiences and influence decisions. Strong financial acumen and experience with budget planning and reconciliation. Ability to manage multiple tasks and meet deadlines in a dynamic environment. Must have a collaborative mindset with the ability to build trust across academic, administrative, and technical teams. High level of discretion, integrity, and commitment to data ethics and confidentiality. Experience in higher education, including academic governance, faculty roles, and academic program structures. Demonstrated ability to use leadership and independent judgment skills in complex data analysis and advising to support strategic growth outcomes. Ability to envision and propose new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results. Ability to anticipate and embrace change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. Must have strong computer skills, including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar). HOW AND WHERE YOU WILL WORK This position will be onsite if needed with the option for a flexible hybrid arrangement; the on-campus requirement is subject to modification based on organizational need. ADDITIONAL SKILLS YOU MAY HAVE Master's degree in data analytics, higher education administration, finance, or related field strongly preferred. This is an exempt position with the following pay range: $84,565-$93,961 depending on the candidate's experience; the role is also eligible for bonuses based on performance and budget. Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week. Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits. Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year. Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match. Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program. All questions or concerns about this posting should be directed to the Office of Human Resources at *************.

The Panther Group is seeking an experienced IT Senior Business Analyst to join our technology team at a University in Boston, MA. This is a hybrid opportunity! Local candidates only. We do not work with C2C | C2H and this role does not permit Visas (OPT, H1b, ect) and does not permit sponsorship now or in the future. The Senior IT Business Analyst is a strategic and hands-on role responsible for analyzing, designing, and delivering business and technology solutions that align with organizational goals. This individual partners with business and IT teams to understand needs, define requirements, and ensure technology solutions are scalable, sustainable, and integrated across systems. The ideal candidate brings deep experience in business process analysis, application integration, and IT infrastructure, along with a passion for solving complex problems with technology. Key Responsibilities: Partner with stakeholders to gather and document detailed business, functional, and technical requirements. Analyze current state processes, systems, and infrastructure to identify improvement and integration opportunities. Translate business needs into clear specifications, user stories, and technical requirements for developers and engineers. Lead initiatives involving system integrations (APIs, middleware, data exchanges) between platforms, applications, and external vendors. Work closely with infrastructure teams to ensure technology solutions align with enterprise architecture, security policies, and performance standards. Facilitate solution design sessions with cross-functional teams, ensuring that infrastructure and integration impacts are considered. Develop business process documentation, data flow diagrams, and systems maps that reflect current and future states. Participate in vendor evaluations, RFP processes, and system implementation planning. Support QA/UAT efforts by defining test cases, validating results, and ensuring end-to-end workflows function as expected. Monitor post-implementation performance and collaborate on continuous improvement strategies. Mentor junior analysts and contribute to business analysis standards, tools, and frameworks. Required Qualifications: Bachelor's degree in Information Systems, Business, Computer Science, or related field. 5+ years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations Strong analytical and problem-solving skills. Demonstrated experience with business process modeling and requirements elicitation. Strong understanding of API integrations, system interoperability, and middleware technologies. Solid understanding of IT infrastructure components such as networks, servers, cloud platforms, and security protocols. Experience with business and technical requirements gathering, use case development, and solution documentation. Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and MS Office. Strong interpersonal skills with the ability to communicate effectively with technical and non-technical audiences. Preferred Qualifications: Master's degree or MBA. Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF. Experience with enterprise platforms (e.g., ServiceNow, Workday, Salesforce, SAP). Familiarity with data analysis and reporting tools like SQL, Power BI, or Tableau. Experience with cloud technologies (e.g., Azure, AWS) and modern DevOps practices. #INDDIT

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. JOB SUMMARY The Workday Security Business Analyst serves as security architect and administrator for Northeastern's Workday HCM, Payroll, and Finance platforms. This role manages the complete security lifecycle including role-based access control, security group configuration, and integration security while ensuring compliance with GLBA, SOX, and university data governance policies. The analyst partners with HR, Finance, and Payroll teams to balance robust security controls with operational efficiency, leading security initiatives that protect sensitive employee and financial data across the Workday ecosystem. This position offers the opportunity to shape enterprise security strategy while working with cutting-edge cloud ERP technology in a dynamic higher education environment. The successful candidate will join a collaborative ITS team committed to protecting university data while enabling institutional excellence. 24/7 business continuity: This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. **Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. MINIMUM QUALIFICATIONS Essential Qualifications Education: Bachelor's degree in Information Security, Information Systems, Computer Science, or related field required. Experience: 3-5 years of Workday security configuration and administration experience Demonstrated expertise with Workday HCM, Finance, and Payroll modules Background in higher education ERP systems strongly preferred Experience with Workday Student a plus Technical Competencies: Expert knowledge of Workday security components: Security Groups, Domain Security, Business Process Security, Integration System Security Proficiency with Workday tools: EIBs, Calculated Fields, Custom Reports, BIRT, Workday Studio Understanding of authentication protocols (SAML, SSO, MFA) and API security Experience with Workday integration security (ISUs, Core Connectors, PICOF) Required Skills Strong understanding of higher education business processes (academic, HR, finance) Excellent troubleshooting and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Strong documentation and communication skills Experience with change management and ITIL processes Preferred Qualifications Workday Security Certification (HCM, Financials, or Student) Workday Pro or Partner certification Additional Workday module certifications (Absence, Benefits, Recruiting, Learning) Experience with Workday Adaptive Planning or PRISM Analytics security Knowledge of Workday Extend platform security CISSP, CISA, or similar security certification Experience with other higher education ERPs (Banner, PeopleSoft, Oracle) Familiarity with data privacy regulations (GDPR, CCPA) KEY RESPONSIBILITIES & ACCOUNTABILITIES Workday Security Administration Configure and maintain security groups, role assignments, and domain security policies Manage business process security and approval chains across all Workday modules Administer integration system users (ISUs) and maintain integration security protocols Configure and test security for Workday releases (bi-annual updates) and weekly service packs Maintain security workbooks and role mapping documentation Implement segregation of duties controls and monitor for violations Collaborate with functional teams (HR, Finance, Payroll, Student Services) on security requirements Lead security configuration sessions for new implementations and modules Partner with Identity Management team on provisioning and deprovisioning workflows Support union requirements and collective bargaining agreement security needs Facilitate security training for security partners and super users Manage security requests through ServiceNow or ticketing system Security Analysis, Optimization, and Governance Conduct regular security audits using Workday delivered audit reports and custom reporting Analyze user access patterns and optimize security group assignments Perform security impact analysis for new functionality and business process changes Develop security matrices for cross-functional processes Monitor and remediate security exceptions and inappropriate access Create security dashboards for leadership visibility Maintain GLBA compliance for financial data Support SOX controls for financial reporting security Document security configurations for internal and external audits Maintain security run books and disaster recovery procedures Support PCI compliance for payment-related processes Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

The Stabilized Analyst supports the Asset Management functions of a large and diverse multi-family apartment portfolio. You will be assigned to a regional team and support a group of Asset Managers. The Analyst will be exposed to many aspects of the property's life cycle, from its initial operations to loan conversion and stabilized operations. The Asset Management Analyst's duties are varied. This position is located at the Boston Financial headquarters in Boston, MA.* Essential Duties and Responsibilities Timely processing of capital releases. Review and analyze collected documentation. Seek approval of benchmark documentation from other departments as required. Update capital installment application and prepare wire form for review by Asset Manager. Electronically file all documentation; Establishing and maintaining relationships with General Partners and management agents; Researching rental market trends and operational or other property issues and preparing analytical materials for management plans; Analyzing performance deficiencies and developing projections and workout scenarios for troubled properties. Performing comparable analysis for properties targeted as high value assets. Preparing reports and analytics of real estate performance for Asset Management staff and Senior Management Reviewing partnership documents to determine benchmark requirements Travel required: 10 % Education, Skills and Experience Required Bachelor's Degree in business, finance, real estate or related field, preferred 2+ years of real estate or related financial experience Strong analytical skills Strong verbal and written communication skills Ability to work in a fast-paced work environment while managing conflicting priorities Ability to work independently and as part of a high performing team Excellent problem-solving skills are critical for success in this role Highly proficient with MS Office, including Word, Excel (preferably expert), PowerPoint and Access Preferred Real estate underwriting experience Understanding of partnership agreements LIHTC experience Market analysis skills Annual base salary gross: $70,000 - $80,000 (MA only). The base salary range represents the estimated low and high end of ORIX's salary for this position based on geography. Actual base salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies and proficiency for the role. The base pay is one component of ORIX's total compensation package for employees. Other rewards and benefits include cash bonuses, long term incentives, health insurance, accident and life insurance, and retirement benefits. Please visit our Benefits page for additional information. Life at ORIX We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement. Boston Financial Investment Management, LP and its parent company, ORIX USA, is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.

About the Opportunity The Division of Information Technology Services is seeking a highly driven, self-motivated and enthusiastic person to fill the role of Senior IT Business Analyst. The ideal candidate for this position is a problem solver and critical thinker. As a Senior IT Business Analyst, you will use your knowledge, critical and design thinking skills to identify stakeholder needs, determine IT solutions to business problems, and present findings and recommendations at all levels of the organization. You should have strong writing and communication skills and be able to build effective relationships with all stakeholders. This position requires a high level of cross-functional collaboration, teamwork, and excellent communication. This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position. This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving and enhanced team synergy, all of which are key to achieving our collective goals and driving success. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future Qualifications: Bachelor's degree in Computer Science, Information Technology, or similar equivalent work experience required. Requires 8-10 years' experience in one or more information technology disciplines. Exposure to digital technologies and related requirements elicitation methods is required. Necessary skills include verbal, written, interpersonal, negotiation, presentation and meeting facilitation skills. Being able to clearly present information at the right level for both executives and for staff is crucial for success in this role. Preferred Qualifications: 10 years of experience with business analysis work involving large complex IT projects and building/fostering a broad range of business relationships with multiple stakeholders. Demonstrated experience in implementation of major projects, processes, and systems. Excellent business analysis skills - ability to understand and clarify business needs formulated by requestors and stakeholders, and then propose solutions. Demonstrated knowledge and practical application of various requirements elicitation methods, such as design thinking, prototyping, focus groups, surveys, and journey mapping. Demonstrated knowledge of information technology applications, processes, software, hardware and cloud-based solutions. Self-motivated and ability to work well with multiple teams in a cross-functional setup. Experience working with third-party solutions and third-party suppliers. Experience with both agile and waterfall projects. Demonstrated ability to work on multiple initiatives simultaneously and to manage deadlines. Demonstrated ability to lead and facilitate requirements gathering sessions with Subject Matter Experts (SMEs) who possess varying levels of technical expertise. Certificates and Licenses Business Analysis certification considered a very strong asset. Responsibilities: Functional Customer Service, Business Case/Requirements Development Gather, analyze, validate and document business, organizational, operational, and technical requirements. Lead activities related to business analysis initiatives, and consider the business implications of technology solutions to the current and future business environment. Develop a deep understanding of stakeholders within and outside of IT. Collaborate with both internal customers and vendors to translate business needs into systems requirements and scoping; and distinguish users' requests from the underlying true needs. Understand and document business processes; identify and recommend opportunities to optimize and automate them and their related activities. Prepare technical documentation, such as integration mapping and technical specifications. Support the service delivery teams in the definition of system requirements, gap analysis, and identification of feasible alternative solutions that meet defined business objectives. Prepare and/or contribute to the communications and change management strategies from project inception to completion. Prepare and/or contribute to detailed development plans, milestones, work-breakdown structures, prioritized tasks and user stories. Prepare appropriate documentation, and develop contingency strategies when facing resource shortages. Proactively support the engagement, design, obtain/build/update and transition activities of the service delivery-operating model, by reviewing design documents and ensuring requirements are met. Prepare and present the audience appropriate material required to demonstrate solutions and alternatives to stakeholders at all levels of the org. Facilitate sign-off discussions with stakeholders to ensure solutions are agreed upon and align with business needs. Assist in reviewing the test strategy, test plans and test case to ensure requirements are met and support user functional testing. Develop test plan and scenarios, and collaborate on admin and end-user documentation. Other duties and responsibilities as assigned. Standards & Process Development Improve existing processes related to the overall functions of business analysis and project management. Provide support to the PSMO as needed on projects. Assist in managing the ITS Project Pipeline. Other duties as required This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY Northeastern University is seeking a collaborative, innovative, and consultative senior digital solutions analyst to support the activation, diffusion, and ongoing support of AI programs, platforms, and training across the university. Reporting to the deputy CIO and associate vice president, engagement and experience, this role blends business analysis, digital solutions engineering, consulting, and platform/product ownership to drive successful adoption and integration of AI technologies-including Copilot, Claude, and other AI-embedded tools-into administrative and academic workflows. The senior digital solutions analyst will work directly with staff, faculty, and students to understand their needs, design and implement AI-enabled solutions, and provide training and enablement to maximize impact. This role is a bridge between end-users and IT, ensuring that AI solutions are user-centered, effective, and continuously improved. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and platform operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and platforms. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MIMIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology, Business, or related field; technical certifications in relevant areas (e.g., cloud platforms, business analysis, AI/ML, digital solutions) preferred. Minimum of 5 years of experience in IT business analysis, digital solutions engineering, or product/platform ownership, with at least 1 year focused on AI/ML systems or digital transformation. Demonstrated experience with AI tools and platforms (e.g., Copilot, Claude, Microsoft 365, ServiceNow, Miro, Qualtrics, cloud AI services). Advanced proficiency in requirements gathering, process mapping, solution design, and technical documentation. Experience designing, implementing, and supporting digital solutions for diverse user groups. Strong consulting and stakeholder engagement skills, with the ability to translate business needs into technical specifications. Experience developing and delivering training and enablement programs for technology adoption. Proficiency in monitoring system/platform performance, troubleshooting incidents, and implementing improvements. Familiarity with DevOps, MLOps, or CI/CD principles as applied to AI systems and digital platforms. Excellent communication, collaboration, and customer service skills. Ability to work independently and as part of cross-functional teams. Flexibility to work outside regular hours as needed. KEY RESPONSIBILITIES AI Program Enablement and Stakeholder Engagement Lead requirements gathering, solutioning, and stakeholder engagement and alignment for AI initiatives. Engage with staff, faculty, and students to understand needs, demo AI tools, facilitate solutions, and drive adoption. Platform/Product Ownership Help drive and execute the lifecycle of AI platforms and digital solutions, including roadmap, enhancements, user support, and change management. Ensure platforms meet evolving university needs. Solution Engineering and Implementation Independently and in conjunction with other AI and digital solutions team members, plan for, configure, and deploy AI-enabled solutions. Document solutions and support users for effective adoption. Training and Diffusion Independently and in conjunction with other digital solutions and training team members, develop and deliver training, documentation, and enablement programs to support AI activation and diffusion across the university. Continuous Improvement and Research Monitor usage, collect feedback, research new tools and trends, and drive ongoing improvements to AI programs and platforms. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About the Opportunity The Data Developer & Analyst / Report Writer is responsible for developing high-quality data transformations, analytics solutions, dashboards, and reports that enable decision-making across Northeastern University. This role bridges data engineering and analytics-building robust data pipelines in Snowflake while creating user-friendly reporting and visualization products in Power BI, Tableau, and other enterprise tools. The developer will work across legacy data sources (Banner, Workday, Salesforce, ServiceNow, and others) and transform them into clean, trusted data models that support operational analytics, strategic reporting, automation, and emerging AI-driven insights. This role is critical to enabling data-informed decisions across academic, administrative, and enterprise functions. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualification Knowledge and skills required for this position are typically acquired through the completion of a Bachelor's degree in Information Systems, Computer Science, Business Analytics, Data Science, or a related field and six years of experience in analytics, BI development, or data engineering. Experience developing reports, dashboards, and analytics solutions using Power BI, Tableau, or equivalent tools. Experience transforming complex enterprise data into usable models (Snowflake preferred). Experience working with large-scale administrative systems such as Banner, Workday, Salesforce, or ServiceNow. Effective analytical thinking and problem-solving skills, with ability to translate business questions into analytical requirements and datasets. Effective communication skills for partnering with non-technical stakeholders and documentation, validation, and quality assurance skills. Technical Competencies: Proficiency in SQL and Snowflake-based development. Experience with Power BI (DAX), Tableau (LOD expressions), or similar BI tools. Familiarity with ELT tools such as DBT, Fivetran, Informatica, or Matillion. Understanding of data modeling concepts (star schema, snowflake schema, semantic models, incremental loads). Ability to design visualizations aligned with best practices in UX for data. Experience with Git-based versioning for analytics projects. Key Responsibilities 1) Data Development & Transformation Develop SQL-based transformations in Snowflake, DBT, or similar tools to prepare clean, reliable, analytics-ready datasets. Create reusable data models (views, marts, semantic layers) aligned to governance and data product standards. Build incremental, automated ELT pipelines that integrate data from Banner, Workday, Salesforce, and ServiceNow. 2) Reporting, Dashboards & Visualization Develop dashboards, reports, and visual analytics in Power BI, Tableau, and/or other enterprise tools. Implement KPIs, metrics, data definitions, and self-service semantic layers in alignment with institutional reporting standards. Work with business owners to translate requirements into intuitive, actionable reporting solutions. 3) Business Analysis & Requirements Gathering Engage with administrative, academic, and research stakeholders to understand reporting needs. Document business definitions, data logic, and report specifications. Support data literacy across university units by helping users interpret and analyze insights. 4) Data Quality, Testing & Validation Ensure data accuracy, consistency, and reliability across data models and reporting outputs. Implement data validation, testing scripts, and automated quality checks. Troubleshoot data discrepancies and maintain strong documentation. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About the Opportunity You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results. Qualifications 5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc. Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators) Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions Familiarity with foreign currency transactions and ACH / Bank Wire regulations Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point) Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI) Experience with JAGGAER preferred. Previous knowledge with Workday preferred Key Responsibilities Responsible for assigned day-to-day payment operations activities, to include, but not limited to: Manage timing of vendor payments consistent with vendor agreements and company policy and budget Process all non-Payroll requests for payment Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps Communicate and enforce P2P policy Oversee the centralized billing and upload process for preferred suppliers Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program Research, address, and troubleshoot issues with supplier onboarding Support the year-end and payment accrual process Serve as communication bridge between P2P team and its' customers, both internal and external Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems Participate in internal and external audits as necessary Develop and maintain “trusted advisor” relationships with business partners and key customers Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators. Refer potential significant problems to Internal Audit for further review Gather data, compile information, analyze data and process reports Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $23-$30/hour

About the Opportunity The Workday System Analyst, Data Modeling & Configuration is responsible to maintain and optimize Workday foundational data structures (supervisory orgs, job catalog, positions, cost centers, academic/administrative hierarchies). Conduct regular data audits, resolve inconsistencies, and ensure alignment across HR, Finance, and other institutional systems. Configure and maintain Workday business processes, calculated fields, condition rules and support data mappings and crosswalks. Follow established IT change control procedures, maintain documentation, ensure consistent data definitions and support testing cycles. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and platform operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and platforms. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualifications Education: Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field required. Experience: 3-5 years of Workday configuration experience Demonstrated expertise with Workday HCM, Finance, and Payroll modules Background in higher education ERP systems strongly preferred Experience with Workday Student a plus Technical Competencies: Expert knowledge of Workday business process configuration and optimization Proficiency with Workday tools: Business Process Framework, EIBs, Calculated Fields, Custom Reports, BIRT, Workday Studio Understanding of Workday data model and reporting frameworks Experience with data conversion, migration, and validation processes Ability to troubleshoot system issues and coordinate with technical teams Required Skills: Strong understanding of higher education business processes (academic, HR, finance) Excellent analytical and problem-solving abilities Ability to translate business requirements into technical solutions Strong collaboration skills and ability to work effectively in team environments Excellent documentation and communication skills Strong organizational skills with ability to manage multiple priorities Experience with change management and ITIL processes Preferred Qualifications Workday Certification (HCM, Financials, or Student) Workday Pro or Partner certification Additional Workday module certifications (Absence, Benefits, Recruiting, Learning, Compensation) Experience with Workday Adaptive Planning or PRISM Analytics Knowledge of Workday Extend platform development Familiarity with Agile methodologies and iterative development approaches Experience with other higher education ERPs (Banner, PeopleSoft, Oracle) Familiarity with data analytics and visualization tools (Tableau, Power BI) Key Responsibilities Workday Configuration and Administration Configure and maintain business processes, notifications, and approval workflows across all Workday modules Manage organizational structures, supervisory organizations, and cost center hierarchies Administer custom fields, custom objects, and custom validations Configure and test functionality for Workday releases (bi-annual updates) and weekly service packs Maintain configuration workbooks and process documentation Implement and optimize business process definitions and routing Collaborate with functional teams (HR, Finance, Payroll, Student Services) on system requirements Lead configuration sessions for new implementations and modules Support business cycle configuration and system setup activities (payroll cycles, academic periods, financial periods) Manage system configuration requests through ServiceNow or ticketing system Facilitate training for functional users and super users Business Analysis and Process Optimization Conduct requirements gathering sessions with stakeholders Analyze current business processes and identify optimization opportunities Develop functional specifications and design documents Perform gap analysis between business requirements and system capabilities Create process flow diagrams and system documentation Design and implement custom reports and dashboards Conduct user acceptance testing (UAT) coordination and support Develop test scripts and testing scenarios Monitor system performance and user adoption metrics Create business intelligence dashboards for leadership visibility Support data governance initiatives and data quality improvements Maintain standard operating procedures and user guides Technical Support and Data Management Create and maintain EIB (Enterprise Interface Builder) templates for data imports/exports Monitor and troubleshoot EIB processes and data loads Provide technical support for system issues and coordinate resolution with appropriate teams Troubleshoot system errors and coordinate with Workday support as needed Support data validation and reconciliation activities Maintain data quality and integrity across Workday modules Document technical processes and data specifications Assist with data conversion and migration activities during implementations Stakeholder Engagement and Management Participate in Workday implementation and enhancement initiatives Collaborate with project management team on deliverables and timelines Serve as subject matter expert in cross-functional teams Facilitate requirements gathering sessions and workshops with stakeholders Support user story development and acceptance criteria definition Provide input for sprint planning and backlog prioritization Conduct user training and knowledge transfer sessions Partner with change management team on user adoption strategies Maintain strong relationships with business stakeholders across departments Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.