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Senior Manager jobs at Harvard University - 74 jobs

  • Company Manager

    Harvard University Central Administration 4.2company rating

    Senior manager job at Harvard University

    By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Under the leadership of Artistic Director Diane Paulus, the A.R.T. seeks to expand the boundaries of theatre by producing events that immerse audiences in transformative theatrical experiences that expand the boundaries of theatre. Reporting to the General Manager and working closely with the Producer and Associate Producer, the Company Manager is a key member of the Artistic team responsible for overseeing the onboarding of and hospitality for all visiting artists. The Company Manager serves as the central connection point from artists to staff at the theatre, as well as individuals in the Harvard and Cambridge communities. The Company Manager and larger artistic team are responsible for a high standard of care that allows visiting artists to create the best possible work for A.R.T.'s audiences. Additionally, the Company Manager supports the General Manager with the contracting and payment of artists for all productions and presentations, designated events, and affiliated projects both in Cambridge and abroad. Job-Specific Responsibilities: Company Management: Oversee onboarding and support for visiting artists from signed contract through rehearsal, tech, and performances, ensuring a welcoming, safe and comfortable working environment for all artists with the A.R.T. Responsible for securing travel and accommodation for visiting artists to theatre; working with General and artists, agents, and designees to secure travel and housing in line with contractual requirements and budgetary goals. Manages the local transportation for all artists. Prepare all union contracts (AEA, SDC, USA, etc.) for signature and tracking and filing of all Artistic contracts and paperwork Establish and manage relationships with various vendors both internal and external to the University, including but not limited to doctors, hotels, caterers, transport services, and peer organizations, securing favorable rates and services, processing payments, maintaining continued good standing, etc. Be “on-call” for visiting artist to assist with emergencies, including but not limited to medical, travel, and housing emergencies. Coordinate Artistic Office coverage for tech/previews and half-hour calls, participating in both in rotation with General Manager and Artistic staff. Liaise with Production Office and Production Stage Manager to ensure a safe and comfortable working environment for visiting artists. Connect artists seeking treatment for both professional and personal medical needs with service providers, supervising the accident report and workers' compensation process for visiting artists when appropriate Work closely with Facilities Manager to maintain all artist housing and track maintenance requests for visiting artists. Serve as liaison and provide support to external producers and management staff, represent the A.R.T in communication with partners. Serve as direct supervisor for all independently contracted Equity artists Serve as direct supervisor for all artistic interns, working with the artistic office to manage weekly schedule and workload Ensure compliance with all safety protocols put forth by the university, state and local government, and numerous unions representing all artists. Financial Administration: Direct and sole management of the travel and accommodation budgets for all productions and presentations, designated events, and affiliated projects (approximately $1 million annually); tracking costs and providing reports to organization, ensuring the department is on budget Co-manage the cross-seasonal budget for the artistic department with the General Manager (approximately $1.5 million annually) Manage and process artist payroll and reporting Manage and process all payments to artists for all productions and presentations, designated events, and affiliated projects Assist the General Manager on securing insurance for instruments and other valuables not covered under production As a representative of the Artistic Office: Represent the A.R.T. at various events and industry convenings, including but not limited to fundraising and community engagement events; as well as national conferences and symposiums if requested Convene and preside over travel and housing committee Attend weekly meetings, including but not limited to the Production Staff, Production Budget, Artistic and Production, and Artistic Programming meetings Serve as liaison and provide support to external producers and management staff, represent the A.R.T in communication with partners when required Substitutes for the Special Assistant to Artistic and Executive Directors when required Other duties as assigned by the General Manager Physical Requirements: Ability to lift at least fifty pounds. Qualifications Candidates MUST meet the following basic qualifications to be considered for this role: B.A. required. At least three years of professional theatre experience in company and/or general management. Additional Qualifications and Skills: Excellent communication skills required; must be able to communicate mission with artists and audiences. Must have exceptional people skills, ability to create an excellent working environment for a diverse range of artists, creative types, novices, and beyond. Extreme attention to details and accuracy, as well as problem-solving skills. Ability to maintain confidentiality and handle sensitive information with care. Ability to multitask in a fast-paced environment. Team player with a sense of humor. Ability to work evenings and weekends required. Basic familiarity with theatrical union agreements, including but not limited to LORT agreements with AEA, USA, and SDC. Candidates should be fluent in Microsoft Office Suite (Word, Excel and PowerPoint). Knowledge of ticketing software (Audience View/Tessitura, etc.) a plus. First Aid/CPR training is a plus. Certificates and Licenses: Current Driver's License or ability to obtain license upon employment Additional Information Standard Hours/Schedule: 35 hours per week Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position Pre-Employment Screening: Harvard University requires pre-employment reference and background screenings: Identity and Education Other Information: This position has a 3-month orientation and review period. #LI-CS1 Work Format Details This position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: Generous paid time off including parental leave Medical, dental, and vision health insurance coverage starting on day one Retirement plans with university contributions Wellbeing and mental health resources Support for families and caregivers Professional development opportunities including tuition assistance and reimbursement Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our Benefits & Wellbeing Page. EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
    $92k-165k yearly est. 9d ago
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  • VP of Creative Strategy & Brand Architecture

    EF Education First Gruppe 4.0company rating

    Boston, MA jobs

    A global education company is seeking a Vice President of Creative Strategy in Boston to elevate its brand vision across multiple travel brands. This role involves developing brand strategies, overseeing creativity across various channels, and leading high-performance teams. The ideal candidate will have over 15 years of creative leadership experience with a strong portfolio and a passion for the company's mission of opening the world through unforgettable travel experiences. #J-18808-Ljbffr
    $136k-194k yearly est. 5d ago
  • ASSOCIATE DIRECTOR, STEWARDSHIP PROJECT MANAGEMENT, Development & Alumni Relations, Donor BOSTON, MA

    Boston University 4.6company rating

    Boston, MA jobs

    ASSOCIATE DIRECTOR, STEWARDSHIP PROJECT MANAGEMENT, Development & Alumni Relations, Donor Job Location BOSTON, MA, United States Salary Grade Grade 49 Expected Hiring Range Minimum $86,000.00 Expected Hiring Range Maximum $111,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built and are continuing to build an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community. Now, our Donor Relations & Stewardship team is looking for an Associate Director who will serve as the operational and strategic lead for the coordination and delivery of the two most important reporting cycles-financial and impact reporting-which directly support and enhance relationships with BU's most engaged and generous donors. Donor Relations & Stewardship at Boston University The central Donor Relations & Stewardship team is responsible for the design and implementation of a strategic and integrated donor relations program for past and current donors to enhance their relationships with the University. Through collaboration with their Advancement colleagues, and various offices across the University, the team creates meaningful communications and opportunities to express Boston University's gratitude to its constituents and demonstrate the impact of their philanthropy. Associate Director The Associate Director, Stewardship Project Management is an essential member of Boston University's central Stewardship & Donor Relations team. Reporting to the Director of Stewardship & Donor Communications and working alongside the Executive Director of Stewardship & Donor Relations, this role provides strategic leadership, operational oversight, and expert guidance for both annual stewardship reporting cycles (financial in winter; impact in spring/summer) as well as our growing portfolio of ad hoc/off-cycle donor reporting requests. The Associate Director will professionalize our project workflows, develop standardized processes and tools, and advise Advancement colleagues to enhance the quality, consistency, and timeliness of all stewardship communications. The Associate Director will coordinate critical stewardship communication by developing and maintaining comprehensive project schedules, workflows, and deliverables calendars. This position will partner closely with fellow Stewardship & Donor Communications team members to align scholarship stewardship with broader financial and impact reporting cycles and share best practices. In addition, the Associate Director will collaborate across Advancement including schools/colleges/units, Business Intelligence, Advancement Communications to streamline data processes, integrate content from academic and programmatic partners, and deliver high-impact donor communications that clearly articulate the value and impact of philanthropy. To professionalize our ad hoc and off-cycle reporting processes, the Associate Director will standardize intake and triage procedures, establish clear guidelines, and oversee request approvals. This role will also create and deliver training materials, templates, and resources to empower Advancement staff, while tracking key metrics, benchmarking against peer institutions, and recommending continuous improvements that elevate the donor experience and support BU's comprehensive fundraising goals. This is an exciting time to join a growing and evolving Advancement team that values teamwork, transparency, mutual respect, strategic thinking, continuous improvement, and joy. The ideal candidate will be a natural relationship builder with advanced project management skills, data acumen, strong attention to detail, and the ability to manage multiple concurrent workflows. They must be proficient in using content and project management tools, possess excellent written and verbal communication skills, and demonstrate emotional intelligence to build effective working relationships. The ideal candidate brings a strong sense of ownership, curiosity, and a collaborative spirit, and enjoys building relationships and bringing structure to evolving processes. A good sense of humor and appreciation for shared team culture is also highly valued. Essential Functions: Strategic Communications. Serve as the primary strategist and advisor on stewardship communications planning for schools/colleges/units and frontline fundraisers; consult on report scope, messaging, customization needs, and timing. Collaborate with content creators and fund stewards to develop compelling donor-focused narratives and impact stories. Provide editorial and project support for student profiles, scholarship letters, and other engagement pieces that support donor recognition and retention. Manage key stewardship communications, including email inbox triage and donor responses, in coordination with frontline fundraisers. Lead full-cycle project management for the annual reporting calendar, including oversight of timelines, workflows, deliverables, and cross-functional coordination. Design and implement an intake and approval process for ad hoc/off-cycle stewardship reports and donor communications including guidelines, intake forms, triage criteria, and escalation protocols. Track and enhance user experience within donor-facing platforms, including digital report delivery systems. Ensure quality control processes are applied to content and production workflows to uphold stewardship standards and brand alignment. Process Optimization & Team Enablement. Identify and implement process improvements and best practices in project tracking, reporting workflows, and content collaboration. Contribute to team-wide knowledge sharing, documentation, and process guides to ensure continuity and scalability. Create training materials, templates, and resources for Advancement colleagues. Other Duties as Assigned. Support additional stewardship initiatives and special projects as determined by department leadership. Participate in departmental committees or task forces focused on process excellence, technology adoption, or donor engagement strategy. Educate and train colleagues on policies and best practices through a variety of communication tools and vehicles including written information, meetings, presentations, and staff training. Required Skills A Cover Letter is required for consideration. Required: 5-8 years of progressive experience in project management, donor relations/stewardship, development operations, marketing/communications, or related fields. Demonstrated success leading complex projects with cross-functional teams and tight deadlines. Exemplary communications skills and the ability to deal effectively and professionally with a variety of individuals at all levels of management within and external to a university environment. High emotional intelligence; adept at influencing, negotiating priorities, and managing change across distributed teams. Comfort with and ability to present to senior leadership and ability to train diverse audiences. Experience with project management tools (e.g., Asana, Smartsheet, Jira, Trello). Advanced organizational and time management skills with strong attention to detail. Capacity to work in a fast-paced environment involving high-level stakeholders; ability to multi-task and prioritize effectively. Exhibit a curiosity for streamlining processes using technology to improve outcomes and accuracy. Ability to manage confidential information with discretion and professionalism. Collaborative mindset with a proactive approach to problem-solving and continuous improvement. Evening and weekend work may be required on occasion. Preferred: Experience with CRM platforms (e.g., Salesforce, Blackbaud, or equivalent). Project Management Professional (PMP) certification or equivalent training. Experience managing program budgets or financial reconciliation. Ability to analyze metrics and recommend process improvements using donor data. Familiarity with higher education or nonprofit fundraising environments. Enthusiasm for change and growth. But that's not all we're looking for; we want someone who embodies our values: Teamwork, transparency, and mutual respect , because we value every member's contribution and know that leadership can come from anywhere. Diversity, equity, inclusion , and a commitment to ensuring that each of us knows we belong here. Integrity in how we work and how we treat one another. Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results. Continuous growth and improvement , both as individuals and as a team. Joy and shared appreciation for working hard toward goals that matter. If this resonates with you and you want to help us in our ambitious next campaign-and maybe do some of your best work as an advancement professional- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills, our values, and the defined qualifications, we still want to hear from you and welcome your application as well. To learn more about Advancement at Boston University, and other job opportunities, please stop by the Advancement Talent website: Opportunities for Advancement Professionals. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. #J-18808-Ljbffr
    $86k-111k yearly 3d ago
  • Managing Consultant

    Dickerson Group 3.7company rating

    Boston, MA jobs

    Alera Group is looking for a Managing Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. RESPONSIBILITIES Serve as primary client advisor, owning client relationships, delivering strategic recommendations, leading annual reviews, and managing complex issues and escalations. Drive financial, analytical, and strategic benefit planning, including renewals, multi-year benefit strategies, custom financial modeling, compliance oversight, and market insight. Lead and develop the team while identifying client growth opportunities through mentorship, training, and expansion across benefits, analytics, and point solutions. QUALIFICATIONS 8+ years managing complex employee benefit accounts, with a demonstrated history of leadership, client retention, and management. Active Life & Health License in the state of residence. Deep expertise in underwriting, plan funding (fully insured, level funded, self-insured), and data analysis. ADDITIONAL INFORMATION This job requires presence in the office on a hybrid schedule as agreed with the manager. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401(k), generous paid time off and much more. Salary range is $160K to $250K per year, based on experience. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. Location Type Hybrid #J-18808-Ljbffr
    $81k-99k yearly est. 2d ago
  • Area Manager, Facilities Ops & Custodial Training

    Boston University 4.6company rating

    Boston, MA jobs

    A prestigious educational institution located in Boston is seeking an Area Manager for Facilities Management & Planning. The role involves ensuring that university buildings are clean and safe, supervising custodial staff, and managing inventory supplies. Candidates should have vocational or technical training along with three to five years of related experience. This full-time position requires leadership skills and a commitment to maintaining a safe environment for all occupants. #J-18808-Ljbffr
    $42k-54k yearly est. 4d ago
  • Sr. Manager, Cloud Platforms

    Massachusetts Institute of Technology 4.7company rating

    Cambridge, MA jobs

    REQUIRED: Bachelor's degree or equivalent with a minimum of ten years' experience in computer science, information systems, business administration, or a related field; experience integrating emerging technologies with a focus on operational excellence; proven leadership in managing high-performing teams and cultivating relationships across all organizational levels; extensive experience with enterprise computing and virtualization technologies in both cloud and on-premises environments; proficient in enterprise backup solutions (e.g., Rubrik, Tivoli Storage Manager); proven track record of delivering complex IT projects on time and within budget; excellent communication, presentation, stakeholder engagement, and analytical skills; ability to align technology with organization goals, identify cross-functional opportunities, and develop compelling business cases; and skilled in optimizing team performance and resource allocation. 9/19/2025 SENIOR MANAGER, CLOUD PLATFORMS, Information Systems and Technology (IS&T), to lead the design and execution of MIT's enterprise computing infrastructure, aligning cloud and physical platform operations with institutional strategy; collaborate across IS&T teams, stakeholders, and external vendors to drive innovation, ensure system resilience, and deliver key initiatives; leverage strong communication and diplomatic skills to influence across diverse audiences, including a portfolio of third party vendors supporting current operations, systems updates, and new projects; will serve as a trusted advisor and subject matter expert (SME), build solid relationships and guide the evolution of MIT's cloud and infrastructure landscape. A full job description is available here.
    $88k-130k yearly est. 60d+ ago
  • Senior Automation Manager

    Tufts University 4.6company rating

    Medford, MA jobs

    The Operations Division at Tufts includes facilities, design and construction, campus and capital renewal planning, real estate, campus safety, dining, auxiliary services, and other related services on multiple campuses across 5.8 million square feet in 250 buildings. Operations services four campuses in Massachusetts: the main campus in Medford/Somerville, the health sciences and SMFA campuses in Boston and the veterinary school campus in Grafton. The Operations Division supports Tufts University's mission in teaching, research, and clinics by providing stewardship, recommendations, services and advice in its primary areas of obligation: optimizing use of space and real estate, strategic and responsible management of the built environment, creating a secure campus environment and infrastructure, promoting best-in-class sustainability practices and policies, and creating exceptional community experiences that enhance Tufts' reputation and brand. The Facilities Management Department employs approximately 150 staff members including a unionized trades, grounds, labor force with outsourced custodial services. The annual operating budget is $120M, including $60M in capital renewal. What You'll Do Reporting to the Director of Campus Systems, Automation, and Energy, the Senior Automation Manager is a key leadership position responsible for the strategic oversight, development, operation, and continuous improvement of the university's Building Automation Systems (BAS). This role is critical in ensuring campus facilities operate at peak efficiency through the integration of advanced automation technologies, standardization of system design-including point naming consistency, alarm prioritization, and hierarchy-and support of energy optimization initiatives. The Senior Automation Manager will lead efforts to refine and streamline point and alarm structures to improve the efficiency of dispatching trades personnel, thereby enhancing overall operational performance. This position requires a proactive, forward-thinking leader who can effectively balance long-term strategic planning with day-to-day operations, while fostering a safe, inclusive, and productive environment for students, faculty, staff, and visitors. What We're Looking For Basic Requirements: * Knowledge and skills as typically acquired through completion of Bachelor's degree in a technical field with 8+ years of experience or equivalent combination of work experience and training, including trade licenses. * Experience of progressive leadership (either exempt or non-exempt capacity) in a facilities maintenance environment. * High level of skill in communicating, interacting, and building relationships with internal/external stakeholders with an understanding of impact on the larger organization. * Knowledge of building systems, utilities, facilities support and operations in building specifications/standards, central plant operation and distribution, building automation systems, commissioning and energy management. * Ability to work in a fast-paced environment and prioritize tasks and responsibilities. * Must possess highly developed interpersonal skills, diplomacy and sensitivity, and the ability to exercise considerable judgment and discretion in establishing, building, and maintaining effective working relationships with administrators, faculty, staff, vendors, contractors, and other stakeholders. * Demonstrated ability, and commitment to work effectively in a culturally diverse and inclusive environment and to value and respect different perspectives. * Ability to communicate ideas clearly, both verbally, graphically, and in writing. Preferred Qualifications: * Professional trade license related to Mechanical/Electrical/Plumbing * And/or Advanced/Master's degree in related field * Experience working at a higher educational institution and/or non-profits, or a private firm serving institutional clients. * Experience managing a team of staff members, both internal and external consultants and working on multiple projects in differing stages at one time * Understanding of design, construction, project management, planning, operations, maintenance, and contract analysis/evaluation. Special Work Schedule Requirements: * This role is on-site. * Role will be based on the Medford/Somerville Campus and will be expected to travel and work frequently at the Universities' other campuses. Pay Range Minimum $116,500.00, Midpoint $145,600.00, Maximum $174,800.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Responsibilities Reporting to the Director of Campus Systems, Automation, and Energy, the Senior Automation Manager is a key leadership position responsible for the strategic oversight, development, operation, and continuous improvement of the university's Building Automation Systems (BAS). This role is critical in ensuring campus facilities operate at peak efficiency through the integration of advanced automation technologies, standardization of system design-including point naming consistency, alarm prioritization, and hierarchy-and support of energy optimization initiatives. The Senior Automation Manager will lead efforts to refine and streamline point and alarm structures to improve the efficiency of dispatching trades personnel, thereby enhancing overall operational performance. This position requires a proactive, forward-thinking leader who can effectively balance long-term strategic planning with day-to-day operations, while fostering a safe, inclusive, and productive environment for students, faculty, staff, and visitors. Qualifications Basic Requirements: * Knowledge and skills as typically acquired through completion of Bachelor's degree in a technical field with 8+ years of experience or equivalent combination of work experience and training, including trade licenses. * Experience of progressive leadership (either exempt or non-exempt capacity) in a facilities maintenance environment. * High level of skill in communicating, interacting, and building relationships with internal/external stakeholders with an understanding of impact on the larger organization. * Knowledge of building systems, utilities, facilities support and operations in building specifications/standards, central plant operation and distribution, building automation systems, commissioning and energy management. * Ability to work in a fast-paced environment and prioritize tasks and responsibilities. * Must possess highly developed interpersonal skills, diplomacy and sensitivity, and the ability to exercise considerable judgment and discretion in establishing, building, and maintaining effective working relationships with administrators, faculty, staff, vendors, contractors, and other stakeholders. * Demonstrated ability, and commitment to work effectively in a culturally diverse and inclusive environment and to value and respect different perspectives. * Ability to communicate ideas clearly, both verbally, graphically, and in writing. Preferred Qualifications: * Professional trade license related to Mechanical/Electrical/Plumbing * And/or Advanced/Master's degree in related field * Experience working at a higher educational institution and/or non-profits, or a private firm serving institutional clients. * Experience managing a team of staff members, both internal and external consultants and working on multiple projects in differing stages at one time * Understanding of design, construction, project management, planning, operations, maintenance, and contract analysis/evaluation. Special Work Schedule Requirements: * This role is on-site. * Role will be based on the Medford/Somerville Campus and will be expected to travel and work frequently at the Universities' other campuses.
    $56k-79k yearly est. 26d ago
  • Associate Athletic Director Business Operations

    Tufts University 4.6company rating

    Medford, MA jobs

    Located five miles from downtown Boston, Tufts University is a Division III member of the National Collegiate Athletic Association (NCAA) and the highly-competitive New England Small College Athletic Conference (NESCAC). Tufts students participate in 30 varsity sports, 32 club sports and a number of intramural sports. Tufts Athletics has won 17 NCAA team championships since 2010 and has finished in the top 10 of the Learfield Sports Directors' Cup in each of the last eight years, including winning the Director's Cup in 2022 as the top Division III Athletic Department in the nation. Tufts Athletics oversees the Physical Education Department and manages all athletics facilities, including the Steve Tisch Sports and Fitness Center. The Department of Athletics provides student-athletes a dynamic, transformational experience on and off the field. They experience the joy of personal growth inherent in high level competition, while cultivating lifelong connections with teammates, the Tufts community and the world around us. What You'll Do The Associate Director of Athletics, Business Operations serves as an integral member of the Department of Athletics senior administrative team, making critical decisions and providing direction and leadership for the coaches, staff and student-athletes. The Associate AD oversees several varsity sport programs and supervises head coaches and staff members. The Associate AD provides oversight of accounting and financial operations for the Department of Athletics. Performs business office activities including complex accounting-related functions involved in the preparation and maintenance of financial and other related business records. Serves as a departmental liaison, manages financial transactions, prepares and analyzes financial statements and budget reports, monitors and reconciles all financial accounts and prepares financial reports for various constituencies. This position will manage HR related processes and travel coordination within Athletics, including transactions, job postings, and related administrative tasks. This individual will also be responsible for cultivating and stewarding critical relationships with departmental units throughout the university and businesses throughout the community. This position reports to the Athletics Director. Essential Functions: * Serves as an integral member of the Department of Athletics senior administrative team; makes high level decisions and provides direction and leadership which impacts a Department of 80+ employees and 850+ student-athletes. Will form strategies and partnerships that will focus on the student-athlete experience. * Supervises several full-time Head Coaches and staff members in the Department of Athletics and directs the leadership and supervision of 7-9 varsity athletics programs; Leads Departmental coordination related to finances, purchases, travel, HR related processes and University strategic partnerships. * Oversees and manages all financial reporting, accounting, and budget forecasting functions; creates and maintains fiscal controls and records. * Ensures all revenue, deposit and expense transactions are coded according to Athletics and University standards and policy; Ensures compliance with NCAA, NESCAC and University protocol; Analyzes and prepares financial reports, statements and spreadsheets for internal and external use. * Builds successful working relationships with both internal and external constituent groups on campus such as Purchasing, Procurement, Payroll, Human Resources, Tufts Support Services, and Advancement. Will be responsible for strategic planning for the departments long-term vision alongside the deputy athletic director and director of athletics. * Direct hosting responsibilities for designated NCAA and NESCAC tournaments and championships; Coordinates team travel and fleet management. * Serve on national, regional, conference, department and campus committees; perform other duties as assigned by the Director of Athletics, Deputy Director of Athletics What We're Looking For Basic Requirements: * Bachelor's Degree Required with 3 to 5 years of experience in collegiate athletics administration. * Strong leadership and supervisory skills; Complex business operations and analytical skills and the ability to manage multiple budgets with attention to detail; * Strong organizational and time-management skills; Ability to communicate effectively and foster positive relationships with direct reports, coaches, staff, students and the campus community; * Excellent written and oral communication; * Commitment to gender equity, diversity and inclusion and the mission of Tufts University; * Commitment to compliance with NCAA, NESCAC and Tufts University policies and protocol; * Outstanding work ethic and ability to work varying hours on nights and weekends. Preferred Qualifications * Five+ years experience working in a collegiate athletics department * Master's Degree in sports management, business administration, recreation, education, physical education or related field. Pay Range Minimum $87,400.00, Midpoint $109,300.00, Maximum $131,200.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Responsibilities The Associate Director of Athletics, Business Operations serves as an integral member of the Department of Athletics senior administrative team, making critical decisions and providing direction and leadership for the coaches, staff and student-athletes. The Associate AD oversees several varsity sport programs and supervises head coaches and staff members. The Associate AD provides oversight of accounting and financial operations for the Department of Athletics. Performs business office activities including complex accounting-related functions involved in the preparation and maintenance of financial and other related business records. Serves as a departmental liaison, manages financial transactions, prepares and analyzes financial statements and budget reports, monitors and reconciles all financial accounts and prepares financial reports for various constituencies. This position will manage HR related processes and travel coordination within Athletics, including transactions, job postings, and related administrative tasks. This individual will also be responsible for cultivating and stewarding critical relationships with departmental units throughout the university and businesses throughout the community. This position reports to the Athletics Director. Essential Functions: * Serves as an integral member of the Department of Athletics senior administrative team; makes high level decisions and provides direction and leadership which impacts a Department of 80+ employees and 850+ student-athletes. Will form strategies and partnerships that will focus on the student-athlete experience. * Supervises several full-time Head Coaches and staff members in the Department of Athletics and directs the leadership and supervision of 7-9 varsity athletics programs; Leads Departmental coordination related to finances, purchases, travel, HR related processes and University strategic partnerships. * Oversees and manages all financial reporting, accounting, and budget forecasting functions; creates and maintains fiscal controls and records. * Ensures all revenue, deposit and expense transactions are coded according to Athletics and University standards and policy; Ensures compliance with NCAA, NESCAC and University protocol; Analyzes and prepares financial reports, statements and spreadsheets for internal and external use. * Builds successful working relationships with both internal and external constituent groups on campus such as Purchasing, Procurement, Payroll, Human Resources, Tufts Support Services, and Advancement. Will be responsible for strategic planning for the departments long-term vision alongside the deputy athletic director and director of athletics. * Direct hosting responsibilities for designated NCAA and NESCAC tournaments and championships; Coordinates team travel and fleet management. * Serve on national, regional, conference, department and campus committees; perform other duties as assigned by the Director of Athletics, Deputy Director of Athletics Qualifications Basic Requirements: * Bachelor's Degree Required with 3 to 5 years of experience in collegiate athletics administration. * Strong leadership and supervisory skills; Complex business operations and analytical skills and the ability to manage multiple budgets with attention to detail; * Strong organizational and time-management skills; Ability to communicate effectively and foster positive relationships with direct reports, coaches, staff, students and the campus community; * Excellent written and oral communication; * Commitment to gender equity, diversity and inclusion and the mission of Tufts University; * Commitment to compliance with NCAA, NESCAC and Tufts University policies and protocol; * Outstanding work ethic and ability to work varying hours on nights and weekends. Preferred Qualifications * Five+ years experience working in a collegiate athletics department * Master's Degree in sports management, business administration, recreation, education, physical education or related field.
    $87.4k-131.2k yearly 1d ago
  • COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences

    Boston University 4.6company rating

    Boston, MA jobs

    Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave. Position Summary The Communications and Engagement Manager leads departmental communications, marketing, and engagement efforts for the Computer Science Department. This role strengthens the departments brand and community by overseeing communications, faculty-driven programming, alumni and industry engagement, and diversity and inclusion initiatives. The position works closely with departmental leadership, faculty, and University partners and supports faculty actions and appointments. Key Responsibilities * Manage the CS website and oversee all departmental communications, marketing, and branding. * Coordinate faculty actions, appointments, and faculty searches, including search logistics and documentation. * Plan and support faculty-driven events, seminars, lectures, and departmental programs. * Lead alumni, industry, and career engagement initiatives, including events, communications, and employer partnerships. * Support diversity, equity, inclusion, and belonging efforts and respond to related student concerns. * Supervise staff and/or student employees. Required Skills B.A./B.S., and 3+ years of related experience. The ideal candidate will have a strong sense of organization, must be detail-oriented, and also have the abilities to be flexible and work comfortably both independently, as part of a team, and with other university and external stakeholders. A hybrid work schedule is available for this role. A cover letter is required for consideration. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
    $71k-91k yearly est. 18d ago
  • Assistant Director of Stevens Service Center for Operations

    Merrimack College 4.0company rating

    Andover, MA jobs

    The Assistant Director for the Stevens Service Learning Center manages program operations while helping to maintain the service learning program. Responsibilities: * Manage day-to-day operations of the office * In collaboration with office colleagues, develop, review, update, and implement protocols to ensure successful transportation of students to and from community partner sites. * Manage the day to day transportation logistics. * Assist with the hiring, training and management of student employees. * Report on student service opportunities, outcomes and other relevant data to faculty and administrators. * Assess and report on Stevens Center outcomes, using data and student feedback to guide continuous improvement and innovation. * Oversee digital and operational functions, including scheduling systems, social media updates, and other online resources. * Work in collaboration with the other members of the Stevens Center on office programming and in support of service learning students * Performs other duties as assigned in support of the Division of Mission & Ministry Qualifications: * Bachelor's Degree required. * Valid driver's license * Proven record of accomplishment of establishing and maintaining successful relationships within an organization and with its external partners. * Demonstrate flexibility in prioritizing tasks and duties * Ability to be self-directed and act collaboratively in order to achieve departmental and institutional goals. * Ability to handle multiple projects simultaneously and meet deadlines. * Ability to communicate effectively with students, faculty, staff, administrators and community partners * Familiarity with Google Suites * 1-3 years of work experience, working in higher education, nonprofit programming, community engagement, or a related field * Experience with program implementation and evaluation Application Materials Should Include: * Resume * Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values. This position is subject to the successful completion of a criminal background check. Statement on Our Mission Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue. Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack's Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission. About Merrimack College The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College's suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master's Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report's ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution. Merrimack College is an Equal Opportunity Employer.
    $131k-167k yearly est. 44d ago
  • Senior Director of Business Operations

    Massachusetts Institute of Technology 4.7company rating

    Cambridge, MA jobs

    REQUIRED: Bachelor's degree in a relevant field; a minimum of eight years of finance and administration experience; be fluent with financial management systems; good communications skills; ability to work with a diverse set of university and community constituencies who have wide ranging and sometimes conflicting interests; must understand and comply with all MGHPCC security policies; and is a Privileged Worker as described in the MGHPCC Personnel Security Policy. PREFERRED: Experience in academic or non-profit settings. Revised 12/19/2025 SENIOR DIRECTOR OF BUSINESS OPERATIONS, The Massachusetts Green High Performance Computing Center (MGHPCC), oversees the business affairs of the MGHPCC data center and Consortium, a non-profit organization with an expense and revenue run rate of approximately $20M. Operations consist of a data center that is purpose built for research and education, and a large scale "AI compute resource" (AICR) dedicated to AI research and development. Principal members of the MGHPCC are Boston University, Harvard University, MIT, Northeastern, University of Massachusetts, and Yale. Supports the non-profit mission of the organization in three principal areas including governance, efficient and responsive engagement with the board of directors and its committees; service, business processes that are simple, transparent, and predictable for all stakeholders, including those who rely on the data center and AICR, along with funding agencies, vendors who support MGHPCC operation, and MGHPCC staff; and operations, timely and efficient financial forecasting, control, and reporting. The full job description is available at *****************************************
    $84k-146k yearly est. 35d ago
  • Director of Finance and Business Operations - 1.0 FTE - SY 25/26

    Wellesley Public Schools 4.1company rating

    Wellesley, MA jobs

    The Director of Finance and Business Operations is responsible for the oversight and supervision of the business office functions including accounts receivable, accounts payable, payroll, and purchasing/procurement. The Director of Finance and Business Operations has financial responsibility oversight of the school-based Medicaid program, student activity accounts, scholarship funds, grants (federal, state, and private) and cash capital funds. In addition, the position oversees the school nutrition program and coordination with the contracted food service management company. Overall Operations: * Supervise the Business Office units including accounts receivable, accounts payable, purchasing/procurement, facility rental, and payroll and coordinate the day-to-day operations of the Wellesley Public Schools Business Office * Assist the Assistant Superintendent for Finance and Operations in the development of the annual operating and cash capital budgets including research and analysis of appropriate data for inclusion in the budget as well as compiling the budget document * Stay well-informed about best practices and innovations in the management of public school finances and oversee compliance with state, town, and school district rules, regulations and policies * Develop, review, and maintain up-to-date documentation of financial policies and procedures for use by school and department administrators and by internal business office staff; monitor for compliance * Collaborate with key external partners including the Town of Wellesley and its departments, outside auditing firms, and state and federal agencies * Oversee the facility rental program and ensure compliance with School Committee policies and procedures * Provide training and support to district staff on all aspects of business operations * Other duties as assigned by the Assistant Superintendent for Finance and Operations and / or Superintendent of Schools Qualifications: * Licensed as a School Business Administrator or ability to become licensed by the Massachusetts Department of Elementary and Secondary Education (DESE) * Designation as Massachusetts Certified Public Purchasing Official (MCPPO) preferred or willing to work toward certification within the first year of employment * Bachelor's degree in business administration, accounting or school administration required, Master's degree preferred * Thorough knowledge of public-school finance, including knowledge of and state laws governing the financing of public schools, and a broad working knowledge of state funding for public education, accounting, municipal business practices and budget development * Knowledge of MUNIS or related accounting financial management system * Five or more years experience in budget, grants management and financial administration, including financial modeling, trend analysis, and forecasting. * Advanced skill with standard computer applications, including Word, Excel and PowerPoint. * Strong analytical aptitude, with an ability to see the big picture while maintaining impeccable attention to detail * Excellent oral and written communication and interpersonal skills * Ability to develop effective, collegial, and cooperative working relationships with all constituencies with the school community and municipal departments * Ability to supervise staff and develop skills and teamwork within the Business office * Strong organizational skills and attention to detail * Successful completion of a Criminal Record Check (C.O.R.I.), Sexual Offender Record Check (S.O.R.I) and fingerprints
    $49k-66k yearly est. 36d ago
  • INTERIM BUSINESS MANAGER (Potential for Permanent Appointment)

    Norfolk County Agricultural High School 4.4company rating

    Walpole, MA jobs

    This interim appointment has the potential to transition into a permanent Business Manager position, subject to performance, district needs, and Board approval. SALARY: Based on education, qualifications and experience. SUPERVISION RECEIVED: Works under the supervision of the Superintendent-Director who gives general instruction and reviews work for effectiveness and conformance with regulations and policies. GENERAL STATEMENT OF DUTIES: 1.Supervises the management of the financial affairs of the school. 2.Assumes the responsibility for budget development and long-range financial planning. 3.Establishes and supervises a program of accounting adequate to record in detail all money and credit transactions. 4.Supervises all accounting operations. 5.Acts as payroll officer for the district. 6.Supervises the collection, safekeeping and distribution of all funds. 7.Manages the district's real estate and insurance programs. 8.Supervises the district's supporting services, through the directors of property services, transportation, purchasing, food services and business services. 9.Develop a facility expansion program and supervises plan construction. 10.Administers a budget control system for the district. 11.Directs all purchasing for the district in compliance with Massachusetts General Laws and the rules of the County of Norfolk. 12.Responsible for preparing and where appropriate, presenting any financial reports or information data on any aspects of business operations for the Superintendent/Director and or the Board of Trustees. 13.The Business Manager also functions as the Treasurer for the Board of Trustees meetings and he/she must be bondable. 14.Acts as adviser to the Superintendent/Director on all questions relating to the business and financial affairs of the district. 15.Assists in recruiting, hiring, training, supervising and evaluating all clerical, financial and support staff personnel. 16.Arranges for the internal auditing of school accounts. 17.Manage grant funds and necessary financial records and reports in compliance with state and federal regulations. 18.Performs such other tasks as may from time to time be assigned by the Superintendent/Director and/or the Board of Trustees. 19.Serves as a member of the Administrative Team. 20.Attends all Norfolk County Advisory Board meetings. QUALIFICATIONS: 1.Certifiable as School Business Manager or willingness to complete certification requirements within three years of hiring. 2.Bachelor's Degree in Accounting, Business Management, or other relevant concentration. 3.Minimum of three years experience in Business Management, preferably in Education, municipal setting or related area of employment. 4.Personal skills to perform effectively in a position which is both a "service position" and an "administrative position." 5.Able to effectively use technology to develop and monitor sound financial practices.
    $70k-83k yearly est. 18d ago
  • BUSINESS MANAGER

    Norfolk County Agricultural High School 4.4company rating

    Walpole, MA jobs

    SALARY: Based on education, qualifications and experience. SUPERVISION RECEIVED: Works under the supervision of the Superintendent-Director who gives general instruction and reviews work for effectiveness and conformance with regulations and policies. GENERAL STATEMENT OF DUTIES: 1.Supervises the management of the financial affairs of the school. 2.Assumes the responsibility for budget development and long-range financial planning. 3.Establishes and supervises a program of accounting adequate to record in detail all money and credit transactions. 4.Supervises all accounting operations. 5.Acts as payroll officer for the district. 6.Supervises the collection, safekeeping and distribution of all funds. 7.Manages the district's real estate and insurance programs. 8.Supervises the district's supporting services, through the directors of property services, transportation, purchasing, food services and business services. 9.Develop a facility expansion program and supervises plan construction. 10.Administers a budget control system for the district. 11.Directs all purchasing for the district in compliance with Massachusetts General Laws and the rules of the County of Norfolk. 12.Responsible for preparing and where appropriate, presenting any financial reports or information data on any aspects of business operations for the Superintendent/Director and or the Board of Trustees. 13.The Business Manager also functions as the Treasurer for the Board of Trustees meetings and he/she must be bondable. 14.Acts as adviser to the Superintendent/Director on all questions relating to the business and financial affairs of the district. 15.Assists in recruiting, hiring, training, supervising and evaluating all clerical, financial and support staff personnel. 16.Arranges for the internal auditing of school accounts. 17.Manage grant funds and necessary financial records and reports in compliance with state and federal regulations. 18.Performs such other tasks as may from time to time be assigned by the Superintendent/Director and/or the Board of Trustees. 19.Serves as a member of the Administrative Team. 20.Attends all Norfolk County Advisory Board meetings. QUALIFICATIONS: 1.Certifiable as School Business Manager or willingness to complete certification requirements within three years of hiring. 2.Bachelor's Degree in Accounting, Business Management, or other relevant concentration. 3.Minimum of three years experience in Business Management, preferably in Education, municipal setting or related area of employment. 4.Personal skills to perform effectively in a position which is both a "service position" and an "administrative position." 5.Able to effectively use technology to develop and monitor sound financial practices.
    $70k-83k yearly est. 18d ago
  • Student Director, Corporate and Experiential Learning (03 Student) 1 Position - Worcester State University

    Worcester State University 3.7company rating

    Worcester, MA jobs

    WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students. Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about . Job Description: TITLE: Student Director, Corporate and Experiential Learning DEPARTMENT: Career Development Center SUPERVISOR: Dannie Lacks SSTA Approver: Dannie Lacks SCHEDULE: 15 hours per week POSITION LEVEL: Supervisory General Statement of Duties The Student Director, Corporate and Experiential Learning, supports two key areas within the Career Development Center: Experiential Learning and Corporate Engagement. This role is ideal for a student leader interested in gaining experience in project coordination, professional communication, digital marketing, and cross-functional collaboration across academic and corporate settings. The Student Director, Corporate and Experiential Learning, plays a key leadership role in advancing the Career Development Center's strategic initiatives. By coordinating tasks, supporting two critical focus areas, and modernizing marketing outreach, this position helps increase student access to experiential learning and strengthen employer partnerships across campus. Responsibilities: 1. Event & Task Management Collaborate with the Student Director, Events Coordination, to enter events into Trello and supervise and assign tasks to Peer Assistants in a timely manner. Track progress alongside the Events Coordinator to ensure all projects remain on schedule. Supervise, follow up on assignments and support the workflow of Peer Assistants aligned with Corporate Engagement and Experiential Learning initiatives. 2. Experiential Learning Support Assist the Experiential Learning Coordinator with organizing internship, practicum, and fieldwork opportunities across academic programs. Help track and organize experiential learning data using spreadsheets, forms, and university systems. Support outreach efforts to students and faculty to increase awareness of experiential learning options. Participate in the creation of materials that help students understand the value and expectations of experiential learning. 3. Corporate Engagement Support Assist with scheduling and logistics for employer visits, including on-campus recruiting, info sessions, and classroom presentations. Help maintain the employer database and update engagement activity using Salesforce or other relevant platforms. Support communication efforts between employers, faculty, and the Career Development Center. Represent the CDC at career fairs and employer events as needed. 4. Marketing & Communications Lead marketing efforts for Corporate Engagement and Experiential Learning events. Create short-form video content for platforms such as TikTok and Instagram to promote events and opportunities. Collaborate with the digital media team to move away from flyers and toward a modern, engaging digital outreach strategy. Requirements: Preferred Qualifications: Strong communication, organizational, and leadership skills. Comfortable managing projects and collaborating with peers. Familiarity with Trello or willingness to learn. Interest in digital marketing and social media strategy. Professional demeanor when interacting with employers, faculty, and students. Ability to work both independently and as part of a team. Additional Information: Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community. * This position is available for WSU students only* Hourly Rate: $15.00 Application Instructions: Students must apply online. * This position is for WSU students only.*
    $15 hourly 9d ago
  • Assoc Dir - Global Student Success

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity With supervision from the Director of Global Student Success, the Associate Director (AD) is responsible for the successful delivery of a significant portfolio of Northeastern signature cohort-based programs for first-year students, such as the first-semester-abroad N.U.in Program and the first-year-away New York City Scholars program, and contributes to the management of programs in Northeastern's Global Network. The AD will directly supervise a team of Student Success Managers and may also supervise an Assistant Director. The AD designs and implements program goals with a special emphasis on student services, crisis management, student support, health and safety, staff training, staff professional development, and program execution. The AD is accountable for the day-to-day operations of their assigned sites and proactive collaboration with the Global Experiential Office, Student Life staff, Human Resources and other departments across Northeastern University. The AD rotates as part of an on-call emergency triage team throughout the academic year, responding to emergencies and serving as the first point of escalation, including outside of office hours. They may act as the Director's representative during periods of Director's absence or unavailability. The AD is expected to travel domestically and internationally to conduct trainings and site visits. This position can be based in Boston but is not required to be based in Boston (though must reside in the US and possess a valid US passport), with extensive travel to provide oversight of program staff and sites. A hybrid work schedule is possible for Boston-based staff. MINIMUM QUALIFICATIONS * Bachelor's required, Master's preferred. 5-7 years of higher education administrative experience, with preferred focus on residential life, program management and/or international education, is required. * Robust leadership experience required, with preference for experience supervising other managers. * Effective oral and written communication skills, including the ability to comfortably present training materials to large groups. * Excellent intercultural communication skills. Proven ability to positively engage people from diverse cultural and linguistic backgrounds. * Effective interpersonal skills, sufficient to inspire others and to work effectively and collaboratively with students, faculty, staff, alumni, and other stakeholders. * Professionalism and collegiality; ability to interact with global partner representatives, faculty, and students in a highly professional manner with an understanding of protocol and confidentiality. Must effectively represent the University to outside institutions and universities. * Excellent problem-solving and strong analytical skills with demonstrated ability to strategize, prioritize, and multi-task to meet goals and deadlines in a fast-paced work environment. * Ability to travel internationally and to spend multiple weeks per year in Boston. Required to serve on an emergency on-call rotation including on evenings and weekends. KEY ACCOUNTABILITIES AND RESPONSIBILITIES * Program operations: Maintain expertise in assigned portfolio programs. Manage all administrative and operational aspects of cohort programs. Serve as point of contact for logistical planning among GEO Program Development Team, international partners, and Northeastern community. Assist in developing location-specific policies. Lead and participate in staff training in Boston and internationally. Provide operational direction to site staff. * Staff supervision: Directly supervise assigned international site staff. Review staffing needs, develop job descriptions and recruitment plans, and co-lead selection and onboarding. Interview, train, and evaluate team. Provide feedback and coaching to support performance and development. Administer university policies and take corrective action when necessary. Manage full-time and part-time on-site staff leads. Ensure staff transitions are fully executed. Serve as liaison with Global Network Student Life departments to deploy Success Manager staff. * Staff training: Co-develop and execute annual training programs for site personnel supporting N.U.in and pathway programs. Collaborate with Global Student Success, Global Experience Office, and Global First-Year Programs to design and deliver virtual and in-person training. Create training assessments, performance objectives, documentation, and presentation materials. * Emergency response: Serve on 24/7 on-call rotation for escalated student issues in N.U.in and first-year programs. Help staff triage issues and guide students to resources. Escalate to senior leadership as needed. * Site coordination: May visit sites to evaluate Student Life preparedness of partner institutions and fulfill student life and residential needs. * Collaborate on divisional committees and projects. Seek innovative strategies to engage globally distributed students. Serve on global student life deployment team. * Other duties as assigned. Position Type Student Services Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 109S Expected Hiring Range: $66,850.00 - $94,427.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $66.9k-94.4k yearly Auto-Apply 58d ago
  • Senior Director - Financial Enrollment Analytics

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity The Senior Director of Financial Enrollment Analytics is a senior leader responsible for advancing institutional financial goals through enrollment data analysis, predictive modeling, and decision support. This role combines deep analytical expertise with business acumen to transform complex data into actionable insights that support strategic planning and financial sustainability. This role oversees the design and implementation of analytical tools and modeling that inform key financial success indicators across all units, develops dashboards reflecting key enrollment and revenue performance metrics for the university community, and ensures the accurate reporting of these data. MINIMUM QUALIFICATION Education & Experience Master's degree in Analytics, Data Science, Economics, Engineering, Finance, Business Administration, Institutional Research, or related field required; Doctorate preferred Minimum 10 years of progressive experience in higher education analytics, enrollment management, budget analytics, institutional research, financial planning, or related field Minimum 5 years of leadership experience managing analytical teams and complex projects Demonstrated expertise in enrollment financial modeling and revenue forecasting in higher education settings Technical Competencies Advanced proficiency in Python, SQL, Excel, and statistical analysis software such as R Expert knowledge of data visualization and business intelligence tools (Tableau, Power BI, or similar) Strong database management and data wrangling skills with experience in cloud data warehouse systems such as Snowflake and data preparation tools like Tableau Prep Experience with predictive modeling, machine learning, AI applications, and advanced statistical methodologies Demonstrated ability to integrate AI with cloud-based enterprise data platforms, e.g., Microsoft Azure Proficiency in enterprise planning systems (e.g., Workday Adaptive Planning) for financial modeling and scenario planning Experience developing and deploying analytics through internal applications Professional Competencies Commitment to leveraging analytics in service of institutional mission, student success, and financial sustainability Deep understanding of higher education enrollment management principles, financial aid strategies, and revenue dynamics Exceptional strategic thinking skills with demonstrated ability to identify trends, patterns, and opportunities Effective collaborator across functional areas who builds productive partnerships with diverse stakeholders Proven ability to translate complex analytical findings into clear, actionable recommendations through data storytelling and compelling visualizations; teaching or training experience preferred Forward-thinking approach to leveraging emerging technologies and methodologies, including artificial intelligence Commitment to data quality, methodological soundness, and evidence-based decision-making KEY RESPONSBIILITIES & ACCOUNTABILITIES Lead the development of financial dashboards to support strategic planning, goal setting, and key investment opportunities that support the academic plan. Translate complex analytical findings into clear, compelling visual and narrative presentations for executive audiences and key stakeholders. Maintain dashboards and reporting systems (e.g., in Tableau) that provide real-time visibility into enrollment and revenue metrics across colleges, programs/divisions, and the global network. Collaborate with cross-functional teams (Admissions, Financial Aid, Institutional Research, IT) to align enrollment and financial data from Workday and other enterprise systems, establishing consistent definitions and a single source of truth. Support the university business model by providing enrollment and revenue data anchors plus predictive models for scenario planning (e.g., in Workday Adaptive Planning) that inform university strategy and key investment decisions. Serve on data governance and reporting system integration teams related to admissions, financial aid, student, revenue, and expense information. Ensure standardized definitions and trustworthy data that support both routine reporting and ad hoc analytical inquiries, with AI-ready infrastructure for advanced machine learning and predictive modeling capabilities. Identify patterns and opportunities within large datasets from enterprise data warehouses, including Snowflake, using innovative AI and analytical techniques to inform strategic decision-making and resource allocation. Analytics & Insights Oversee the design and execution of sophisticated analytical tools including trend analysis, performance benchmarking, and predictive modeling using machine learning and classical statistical techniques. Conduct comprehensive analyses of enrollment patterns, student cohort progression, net tuition revenue performance, and key financial indicators leveraging programming languages including Python and SQL. Position Type Finance Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 115S Expected Hiring Range: $154,810.00 - $224,473.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $56k-81k yearly est. Auto-Apply 44d ago
  • Senior Project Manager, ERP

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . Job Summary The Division of Information Technology Services (ITS) seeks a strategic Senior IT Project Manager to lead Workday optimization initiatives that align with university priorities. This role requires a proactive leader with strong communication, stakeholder engagement, and execution skills to drive cross-functional collaboration and deliver projects on time and within scope and budget. The ideal candidate is a self-starter with a proven track record in managing ERP-related projects in dynamic environments. They must combine strategic thinking with hands-on leadership, influencing outcomes and ensuring measurable improvements. Experience with Workday or large-scale ERP systems is essential. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and platform operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and platforms. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualification Education · Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field. Experience · 8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations. · Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders. · Demonstrated success delivering enterprise-level technology projects (e.g., CRM, ERP, infrastructure, cloud systems). · Proven ability to lead diverse project teams, set direction, communicate vision and influence outcomes without direct authority. · Skilled in navigating organizational change, managing competing priorities and driving progress in ambiguous environments. · Strong use of data-driven insights for planning and risk management. · Large system ERP experience such as Workday Certifications · PMP, Agile, or other relevant project management certifications preferred. Skills & Competencies · Expertise in project management methodologies, including Waterfall, Agile, and hybrid approaches. · Proficiency in project management tools such as MS Project, Smartsheet, ServiceNow and Jira. · Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. · Excellent verbal and written communication, including presenting to senior leadership. · Ability to foster collaboration and resolve conflicts across diverse stakeholder groups. · Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. · Skilled in resource planning and budgeting for large-scale projects. · Self-motivated, organized, and capable of working independently in fast-paced environments. · Deep understanding of current and emerging technologies and how leading enterprises leverage them to drive digital innovation and maximize business value. Key Responsibilities Project Leadership & Execution Lead planning, execution, and delivery of multiple complex IT projects across departments. Develop and manage detailed project plans, budgets, timelines, scope statements, and resource allocations. Ensure deliverables meet quality standards and are completed on time and within budget. Conduct risk assessments and implement proactive mitigation strategies. Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content. Stakeholder Engagement & Communication Serve as the primary liaison between technical teams, business units, and executive sponsors. Build and maintain strong relationships with stakeholders at all levels. Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes. Present project updates, risks, and performance metrics to governance groups and leadership. Team Leadership & Collaboration Provide direction and support to cross-functional project teams, including internal staff and external vendors. Set clear objectives and responsibilities, promoting ownership and accountability throughout the team. Foster a collaborative environment that encourages innovation, ownership and problem-solving. Monitoring, Reporting & Financial Oversight Track and report on project progress, milestones, risks, issues, and financials. Prepare and publish status reports; adjust schedules and plans as needed. Conduct post-project evaluations and document lessons learned. Manage project budgets responsibly, identify cost-saving opportunities, and ensure financial accountability. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 113S Expected Hiring Range: $112,180.00 - $162,662.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $112.2k-162.7k yearly Auto-Apply 31d ago
  • Senior Project Manager, ERP

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job Summary The Division of Information Technology Services (ITS) seeks a strategic Senior IT Project Manager to lead Workday optimization initiatives that align with university priorities. This role requires a proactive leader with strong communication, stakeholder engagement, and execution skills to drive cross-functional collaboration and deliver projects on time and within scope and budget. The ideal candidate is a self-starter with a proven track record in managing ERP-related projects in dynamic environments. They must combine strategic thinking with hands-on leadership, influencing outcomes and ensuring measurable improvements. Experience with Workday or large-scale ERP systems is essential. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and platform operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and platforms. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualification Education * Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field. Experience * 8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations. * Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders. * Demonstrated success delivering enterprise-level technology projects (e.g., CRM, ERP, infrastructure, cloud systems). * Proven ability to lead diverse project teams, set direction, communicate vision and influence outcomes without direct authority. * Skilled in navigating organizational change, managing competing priorities and driving progress in ambiguous environments. * Strong use of data-driven insights for planning and risk management. * Large system ERP experience such as Workday Certifications * PMP, Agile, or other relevant project management certifications preferred. Skills & Competencies * Expertise in project management methodologies, including Waterfall, Agile, and hybrid approaches. * Proficiency in project management tools such as MS Project, Smartsheet, ServiceNow and Jira. * Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. * Excellent verbal and written communication, including presenting to senior leadership. * Ability to foster collaboration and resolve conflicts across diverse stakeholder groups. * Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. * Skilled in resource planning and budgeting for large-scale projects. * Self-motivated, organized, and capable of working independently in fast-paced environments. * Deep understanding of current and emerging technologies and how leading enterprises leverage them to drive digital innovation and maximize business value. Key Responsibilities Project Leadership & Execution * Lead planning, execution, and delivery of multiple complex IT projects across departments. * Develop and manage detailed project plans, budgets, timelines, scope statements, and resource allocations. * Ensure deliverables meet quality standards and are completed on time and within budget. * Conduct risk assessments and implement proactive mitigation strategies. * Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content. Stakeholder Engagement & Communication * Serve as the primary liaison between technical teams, business units, and executive sponsors. * Build and maintain strong relationships with stakeholders at all levels. * Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes. * Present project updates, risks, and performance metrics to governance groups and leadership. Team Leadership & Collaboration * Provide direction and support to cross-functional project teams, including internal staff and external vendors. * Set clear objectives and responsibilities, promoting ownership and accountability throughout the team. * Foster a collaborative environment that encourages innovation, ownership and problem-solving. Monitoring, Reporting & Financial Oversight * Track and report on project progress, milestones, risks, issues, and financials. * Prepare and publish status reports; adjust schedules and plans as needed. * Conduct post-project evaluations and document lessons learned. * Manage project budgets responsibly, identify cost-saving opportunities, and ensure financial accountability. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 113S Expected Hiring Range: $112,180.00 - $162,662.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $112.2k-162.7k yearly Auto-Apply 11d ago
  • Senior Cohort Program Manager

    Northeastern University 4.5company rating

    Boston, MA jobs

    About the Opportunity Northeastern University College of Professional Studies seeks a dedicated Senior Cohort Manager to support the Pathmaker program, a state-funded initiative designed to train high school graduates in Massachusetts in essential life sciences laboratory skills. Pathmaker is a comprehensive training program funded by the state of Massachusetts that provides high school graduates with foundational life sciences laboratory skills. The program aims to create pathways into the biotechnology and pharmaceutical industries by preparing participants for roles as laboratory technicians and quality assurance technicians in Massachusetts' thriving life sciences sector. This full-time, two-year term position plays a critical role in guiding learners from program entry through successful placement in entry-level laboratory technician and quality assurance positions. This role will actively recruit and select students for the program, support students throughout their training experience, build community among participants and other stakeholders by planning engaging program activities and events, and assist with administrative tasks. This role will administer, track, analyze, and report on program data, including student progress during the program as well as post-graduation employment outcomes to continuously improve program efforts. This hybrid role is based on the Boston campus with occasional travel to the training facility in Burlington, Massachusetts. This role requires standard business hours with occasional evening and weekend event participation. At the College of Professional Studies (CPS - Home | Northeastern University College of Professional Studies), we serve as a dynamic workforce development hub at the intersection of industry and academics. We empower our community of lifelong learners to build successful careers in groundbreaking fields through experiential learning, world-class research, and strategic industry partnerships. Our vibrant, collaborative community transcends traditional boundaries, pairing cutting-edge research with practical workplace wisdom. CPS is committed to fostering lasting professional connections that cultivate lifelong success, with access to a powerful global network of over 257,000 alumni across 180 countries. Our diverse faculty of scholar-practitioners guide students to create lives aligned with their highest aspirations while developing literacy in technological, data-driven, and human-centered approaches essential for tomorrow's workforce. As a staff member at CPS, you'll be an integral part of this transformative ecosystem, directly contributing to student success while growing professionally in an environment that values innovation, diversity of thought, and continuous development. Minimum Qualifications Knowledge and skills typically acquired through a Bachelor's degree program or relevant training program or working experience Minimum of 2 years of experience in student services, program management, or workforce development Experience working with diverse populations and first-generation college students Strong interpersonal and communication skills Demonstrated ability to provide empathetic support while maintaining professional boundaries Proficiency in data collection, analysis, and reporting Experience with administrative systems and database management Knowledge of the Massachusetts life sciences industry preferred Key Responsibilities & Accountabilities Learner Support Services (60%) Serve as primary point of contact for learners throughout their training experience Assist students with Northeastern University administrative processes and paperwork Provide short-term emergency assistance including travel support and resource connections Offer emotional support and guidance to help learners overcome personal and academic challenges Connect students with appropriate campus resources and support services Facilitate connections between learners and career coaches for career development and job placement Track post-graduation employment outcomes and maintain alumni relationships Student Recruitment and Selection (20%) Interview prospective students to assess readiness, motivation, and fit for the program Evaluate candidate applications and make selection recommendations Conduct orientation sessions for new cohorts Maintain accurate records of applicant pools and selection outcomes Build Community - Event and Program Planning (10%) Plan and execute program celebrations, recognition events, and milestone ceremonies Foster a supportive cohort environment that encourages peer-to-peer learning Coordinate group activities that build professional networks among participants Serve as liaison between learners, faculty, and industry partners Administrative Support and Reporting (5%) Prepare program reports for state funding agency Track and document learner progress, completion rates, and outcomes Collect and analyze program data to support continuous improvement efforts Other Duties as assigned (5%) Position Type Academic Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 109S Expected Hiring Range: $66,850.00 - $94,427.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $66.9k-94.4k yearly Auto-Apply 60d+ ago

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