HashiCorp jobs in San Francisco, CA

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

The Web Application Penetration Tester will perform the manual penetration testing of mission critical web application to discover vulnerabilities and propose remediations to the development team. The Web Application Penetration Tester is expected to: Conduct penetration tests on web pages to identify and exploit security vulnerabilities. Document the findings and provide techniques and solutions to remediate vulnerabilities. Work closely with the development team to implement remediations/solution and verify fixes. Plan and manage all aspects of the penetration testing function. Mentor the development team in building and securing web applications using OWASP and other mainstream frameworks. Must-have Skills Advanced knowledge web application penetration testing. Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. In-depth knowledge of OWASP Top 10 and other frameworks. Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows TECHNICAL KNOWLEDGE AND SKILLS: Advanced knowledge web application penetration testing. In-depth knowledge of OWASP Top 10 and other frameworks. Experience and willingness to work in a fast-paced environment. Development experience in an enterprise-class system with multi-tier architecture Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. Strong knowledge in project management practices and ability to document processes and procedures as needed.

Hi, Want to Connect regarding a urgent position please review below description and let me know if you are interested. Job Title: Business Analyst III - Marketing Analyst Duration: 12+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr. Duties: Marketing Analyst to join working with Marketing and IT functions from both companies of an acquisition to ensure seamless integration of the marketing processes and systems. Marketing data will be brought over from the acquired company on Day 1 of integration and will be hosted on the client's Google Cloud Platform platform. This analyst needs to have a basic understanding of data to understand how data is transferred and transformed and shared. Familiarity with marketing campaigns, accounts, and leads is expected. Lastly, this analyst will have an understanding of Salesforce.com & Marketo since both companies use those systems for their marketing leads and these leads will need to be transferred and converted correctly. Other marketing systems this analyst should have familiarity with include NOOK, LeanData, and Onclusive. Skills: Must Haves: 7-10 years of experience as a Marketing Analyst Experience working with Marketing and IT teams Expertise with Jira-understanding of basic data concepts (ex. Google Cloud Platform, Attributes, fields) Experience with integration of Salesforce.com Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive Nice to Have: Acquisition integration experience Regards, Akangsha Mohite Team Lead W: ************** E: *************************** Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.

The Privacy Program Manager will strengthen Gen's lobal privacy program by ensuring compliance with evolving data protection regulations, driving operational excellence, and building customer trust in our products, services, and operations.Reporting to senior privacy counsel, the Privacy Program Manager will collaborate closely with business, engineering, and compliance teams worldwide to embed privacy by design into Gen's culture and enhance privacy program maturity.**What You'll Do*** Lead the design, execution, and ongoing enhancement of Gen's global privacy compliance framework.* Interpret emerging data protection laws, translateupdate internal policies, playbooks, and controls.* Drive a wide variety of cross-functional privacy initiatives, from product reviews and launches to data subject access rights processes and automation to M&A privacy program integrations.* Embed privacy by design across product and engineering teams by identifying and mitigating privacy risks, including conducting and managing data privacy impact assessments and coordinating with the Data Protection Officer on high-risk activities.* Oversee privacy audit and assurance programs (e.g., NIST-P, FTC, ISO, SOC 2), coordinate with internal and external auditors, and track remediation.* Administer data subject rights operations and scale privacy workflows through automation and privacy tools (e.g., OneTrust, CHEQ).* Develop and maintain privacy metrics, dashboards, and reports to inform leadership and demonstrate regulatory readiness.* Deliver targeted privacy training, promote awareness initiatives, and foster a culture of privacy ownership and accountability across Gen.* Collaborate with risk, security, and compliance teams to align privacy practices within enterprise-wide governance frameworks.* Support privacy incident response and regulatory inquiries, ensure prompt investigation, and manage corrective actions.* Manage privacy-related third-party assessments, customer inquiries, and certification activities.## Salary Ranges:$200,000.00 - $225,000.00The pay range depicts a base salary range for all positions except commission-based roles. The pay range for commission-based roles represents On Target Earnings (annual base salary + target annual commission). Additional compensation elements may be offered including an opportunity for bonus incentives and also competitive benefits package. Actual compensation offered will be determined by factors such as the external/internal market demand, location, level, job-related knowledge, skills, and experience.Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. them into actionable requirements, and Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. We're always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.When you're part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience and business needs.If this sounds like you-Gen has a dynamic, supportive culture with core values that celebrate inclusion, promote teamwork and encourage every team member to contribute and grow-join us!Learn more at .Click to review our Global Applicant Privacy Policy.Click to review Legal Notices and Information.Gen is committed to requests for reasonable accommodations to assist you in applying for positions at Gen including resume submissions. If you need to request an accommodation, please contact .\*LifeLock identity theft protection is not available in all countries. #J-18808-Ljbffr

Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.

We're seeking a hands-on, resourceful Lab Technician to help set up and maintain specialized equipment in a fast-paced materials and chemical research lab. This is an exciting opportunity to join a growing startup environment where creativity, independence, and problem-solving are key. You'll play a critical role in getting our lab fully operational from setting up utility and process equipment to performing light construction and installation work. The ideal candidate has a background in equipment maintenance and lab setup and is comfortable working with minimal supervision to troubleshoot and execute practical solutions. Key Responsibilities Unbox, assemble, and install laboratory and utility equipment. Anchor, mount, and set up equipment such as gas cylinder racks and chillers. Assist in connecting equipment exhausts to the building's HVAC system (HVAC knowledge a plus). Perform basic equipment maintenance and troubleshooting as issues arise. Work creatively to solve unexpected problems (e.g., adapting equipment connections, fittings, or power plugs). Collaborate with lab leadership to ensure equipment installations are completed safely and correctly. Communicate clearly with team members and management about progress, challenges, and recommendations. Qualifications Hands-on experience in equipment setup, maintenance, or facilities work in a lab, manufacturing, or semiconductor environment. Ability to work independently with minimal guidance in a startup or R&D lab setting. Comfortable with physical tasks such as unboxing, lifting, drilling, and anchoring equipment. Familiarity with compressed gas systems, chillers, and/or HVAC integration is highly desirable. Strong communication and problem-solving skills. Creative and resourceful approach to technical challenges. Additional Details Flexible scheduling during standard business hours. Opportunity for long-term or full-time conversion as lab operations scale. Location: Menlo Park, CA Submit resume to *********************** Owen Williamson ************ x127

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Who we are? We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop's cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals. Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers. We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users. Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company's growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams. Overview As an Inbound Sales Development Representative, you will learn how to professionally and promptly follow-up on leads generated by our Marketing (incoming calls, forms, emails, and chat). You will learn how to use the Salesforce CRM to organize and manage your own book of business. You will work autonomously after having received professional training from us to gain highly desirable skills that will serve you throughout your entire career. We are a team-centric organization. As part of your duties, you will work together with your manager and teammates on, while not limited to, connecting with our clients among website chat visitors, inbound sales calls, and marketing led lead generation. You will also work with our Account Executives to help them generate new business through the appointments you will make on their behalf. As part of the Splashtop organization, you may also at times be asked to join focus teams to ensure we are addressing the voice of the customer. Key Responsibilities: Respond fast and well to Prospects inquiries in accordance to established SLA's and KPI's, going above and beyond to meet customer needs. Data hygiene is essential for this role - this requires clean data into Salesforce respective Sales tools. Learn to qualify, sort, prioritize and track leads from several different Salesforce reports/sources. Follow-up with Leads as fast as possible and either help them purchase directly (if the request is simple enough) or connect them with an Account Executive. Continue to your monitor your incoming Leads while following a well-defined cadence of outreach to make sure that no lead is being left behind. Learn to organize your leads and related work into folders, and leverage Salesforce so that you can manage a pipeline of leads. Learn to assess the size and scope of business opportunities, understand prospects' business needs and use case, and set sales appointments/demos with Sales Executives. Log summaries of prospects discussions into the salesforce lead record. Continue to improve the quality of the data record in Salesforce (Account, Contact). Become familiar with Splashtop's core products and navigate the Splashtop ecosystem on how they fit our customer's needs: To be able/articulate our value propositions and why our customers choose Splashtop. To be able to match features and product details to sales leads to gauge best-fit solution. To be able to guide your leads through the product trial process and installation/configuration of Splashtop SaaS products. Learn to understand potential customers' use case and provide consultative guidance on how Splashtop products can help them achieve their goals. Who you are? 1 year of customer-facing or customer service work experience. Excellent organizational and time management skills. Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phoning with all levels of stakeholders. Willingness to learn with a go-getter attitude. A strong interest in a sales career with friendly and helpful attitude. A team player capable of working within a collaborative environment. To be an A player at Splashtop you need to embody the following attributes: Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible. Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves. Inquisitive so you can grow with this fast-growing company through continuous learning. What we have to offer: Fast-paced environment where we celebrate successes and have a lot of fun while working. An amazing crew of other hard working and passionate people that are willing to run those sales cycles with you. Employment Type: Full-time, Non-Exempt Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.

About Company, Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. We're hiring Python Fullstack Engineer in Palo Alto, CA , It's Hybrid role . Here's the job details, This is a Full-Stack Engineering role, heavily focused on backend development (Python/Django/FastAPI) to build scalable, secure AI systems. You will be pioneering the next generation of Agentic AI by developing platforms that enable Agent-to-Agent communication and autonomous decision-making using cutting-edge frameworks like LangGraph and CrewAI. The ideal candidate has 4-7 years of experience in Python, REST APIs, SQL, and Docker, and is passionate about deploying intelligent, enterprise-grade action flows beyond traditional LLM applications. Technical Skills: Python, Django, FastAPI REST API design and development SQL databases (PostgreSQL/MySQL) and ORMs (Django ORM, SQLAlchemy) Docker, Git, CI/CD pipelines JavaScript/TypeScript (basic proficiency); modern frontend frameworks Preferred Skills: Asynchronous Python (e.g., asyncio, FastAPI async routes) Kafka, RabbitMQ Kubernetes, Helm, or IaC tools Terraform, Ansible OAuth2, OpenID, RBAC Prometheus, Grafana, ELK Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment

Security Architect / Implementation Engineer Duration: 6 Months contract with possibility of extension We are seeking a highly skilled Security Architect / Security Implementation Engineer with expertise in designing, implementing, and integrating Google Cloud Security Command Center (SCC), Chronicle SIEM, and Cybereason XDR. The candidate will be responsible for architecting the end-to-end solution, implementing GCP native security controls, integrating third-party security tools, and producing detailed design and operational documentation. Key Responsibilities: Design and architect cloud-native security controls in GCP aligned with security and compliance frameworks (CIS, ISO 27001, NIST, etc.). Implement Google Security Command Center (SCC) for threat detection, vulnerability management, and risk insights. Architect and configure Chronicle SIEM for log ingestion, correlation, and advanced threat analytics. Integrate Cybereason XDR with SCC, Chronicle, and other security tools to establish end-to-end threat detection and response workflows. Define use cases, rules, policies, and security playbooks to automate detection and response. Document the solution architecture, design decisions, configuration standards, and integration workflows. Conduct knowledge transfer sessions with security operations and support teams. Collaborate with GCP Cloud Platform teams, SOC teams, and compliance teams to align solutions with enterprise policies. Required Skills & Experience: 8-12 years of overall IT security experience with at least 4-5 years in Google Cloud Security. Proven experience with Google Security Command Center (SCC), Chronicle SIEM, and XDR platforms (Cybereason preferred). Strong knowledge of GCP IAM, VPC Service Controls, Cloud Armor, DLP, Cloud Logging, Cloud Monitoring. Hands-on experience in integrating SIEM, XDR, and native GCP security tools. Experience with Terraform, Deployment Manager, or automation frameworks for security deployment. Strong documentation and presentation skills. Security certifications preferred: Google Professional Cloud Security Engineer, GCP Professional Architect, CISSP, CISM, CCSP.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

About Company, Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. Job Title Test Automation Architect Job Location Newark, CA [Hybrid Work] Duration 12 Months [Potential Extensions] Pay Rate $80/hr on C2C or $65/hr on W2 Key Skills Playwright with Typescript, Selenium, GitHub Copilot, Python, JIRA , Zyphyr, Jenkins Job Summary We are seeking a highly skilled and innovative Test Automation Architect to design develop and implement robust and scalable test automation frameworks with a strong focus on Playwright This role will leverage the power of AI assisted development using GitHub Copilot to optimize test creation and maintenance The ideal candidate will be a visionary leader driving best practices in test automation and ensuring the delivery of high quality software products Responsibilities • Design develop and maintain comprehensive test automation frameworks using Playwright with Typescript • Lead the adoption and effective utilization of GitHub Copilot to accelerate test script development refactoring and debugging • Define and implement automation strategies for end-to-end API and performance testing • Collaborate with development QA and DevOps teams to integrate automated tests into CICD pipelines • Establish and enforce test automation best practices coding standards and design patterns • Mentor and guide automation engineers on Playwright GitHub Copilot and general test automation principles • Evaluate and recommend new tools technologies and methodologies to enhance test automation capabilities • Troubleshoot and resolve complex automation issues ensuring the stability and reliability of test suites • Provide technical leadership and strategic direction for the test automation function Qualifications • Bachelor's degree in computer science engineering or a related field 15 years of experience in software testing and test automation with at least 3 years in an Architect or Lead role • Extensive hands-on experience designing and implementing test automation frameworks with Playwright • Proven experience utilizing GitHub Copilot for efficient code generation test script creation and refactoring • Strong understanding of modern web technologies APIs and microservices architecture • Proficiency in programming languages such as TypeScript Python or C Experience with CICD tools eg Jenkins GitLab CI Azure DevOps and version control systems Git Deep understanding of testing methodologies including Agile and DevOps principles • Excellent analytical problem solving and communication skills Ability to lead mentor and collaborate effectively within a team environment Preferred Qualifications • Master's degree in a relevant field Experience with other test automation tools and frameworks e.g. Selenium Cypress • Familiarity with cloud platforms AWS Azure GCP Familiarity with Test Management tool such as JIRA Zephyr Certifications in relevant technologies or methodologies Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status. JOB TITLE : Software Development engineer in Test/SDET LOCATION: Mountain View, CA (Hybrid 3 days onsite) TYPE: Contract RATE : $50 per hour on W2 (Without Benefits) MUST SKILLS: Manual Testing, SDET, API testing, selenium /web driver, SQL Queries & AWS/Azure/GCP. JOB DESCRIPTION: 8+ hands-on years of manual testing and test automation experience. Need strong Manual testing exp, candidates should be willing to start with manual testing and gradually move to automation. Good experience in API Testing. Need selenium or web driver exp. Solid exp is SQL queries. Good expertise in complex SQL queries. Oracle and Postgres databases. Nice to have experience in AWS/Azure/GCP. Demonstrated experience with WebDriver IO or any Selenium test frameworks or similar open-source automation framework. Solid understanding and experience of writing locators in selenium. Cucumber, Mocha, or similar BDD test scripts development experience. ////****** Any query you can reach me on ************/********************************//////

About the Role We are looking for a seasoned Delivery / Client Engagement Manager to lead a major telecom partnership focused on fiber networks, ISP operations, and staff augmentation delivery. The role requires strong client-facing leadership, telecom domain knowledge, and the ability to manage large distributed teams. Responsibilities Client Engagement Serve as the primary point of contact for senior client stakeholders. Build strong, trusted relationships and drive strategic conversations. Lead delivery/status reviews and manage escalations. Delivery & Governance Oversee performance of all placed consultants across multiple technical and operational teams. Maintain delivery hygiene, compliance, onboarding coordination, and SLA adherence. Ensure quick issue resolution and continuity of delivery. Workforce & Resource Management Understand client hiring needs and align on skill expectations. Partner with recruiting teams on sourcing, screening, and onboarding talent. Monitor consultant performance, engagement, and retention. Support workforce planning and backfill readiness. Telecom/Fiber Domain Expertise Working knowledge of telecom/ISP operations, fiber builds, and OSS/BSS environments. Ability to collaborate with client teams across engineering, network operations, and field/OSP. Familiarity with roles such as network engineers, field techs, OSS/BSS specialists, automation engineers, and PMs. Leadership Mentor internal delivery managers and recruiting partners. Drive continuous improvement, communication, and account growth. Promote a strong client-first delivery culture. Qualifications 15+ years in telecom/ISP delivery, client engagement, or account/delivery management. Experience managing large staff augmentation or managed-capacity teams. Strong telecom/fiber domain understanding (network operations, OSS/BSS, fiber builds). Excellent stakeholder management and executive communication skills. Proven track record of driving delivery excellence and account growth. Ability to work onsite 3 days/week.

Job Title: Incident Manager Employment Type: Full-Time About the job We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement. Who we are iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia. Key Responsibilities: Incident Management: Monitor, detect, and log incidents using ServiceNow. Classify and prioritize incidents based on impact and urgency. Lead and coordinate resolution efforts for P1 and P2 incidents. Ensure timely escalation and assignment to appropriate support teams. Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes. Communication & Coordination: Act as the central point of contact during major incidents. Provide regular updates to stakeholders, including executives, technical teams, and business units. Facilitate knowledge transfer and hand-offs during major incidents. Root Cause Analysis & Reporting: Oversee post-incident reviews and root cause analysis (RCA). Generate incident reports, trend analysis, and performance metrics. Ensure completeness and accuracy of closed incidents. Process & Platform Improvement: Provide feedback to improve ServiceNow workflows and platform capabilities. Refine incident management policies and procedures. Collaborate with Problem, Change, and Release Management teams. Team Leadership & Training: Mentor and train incident analysts and support staff. Promote best practices and continuous learning within the team. Qualifications: 8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments. Strong understanding of SaaS GTM processes ( Lead to Order) Strong hands-on experience with ServiceNow ITSM platform. Solid understanding of ITIL framework (Incident, Problem, Change Management). ITIL v3/v4 Foundation certification preferred. Excellent communication, coordination, and stakeholder management skills. Ability to lead cross-functional teams under pressure. Preferred Skills: Familiarity with monitoring tools and automation in incident detection. Strategic thinking and adaptability in dynamic environments.

About the Company: We combine people, platforms, and software Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, and retail industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Partners portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, New Delhi, Mumbai, Pune, and Bengaluru. Role Description: We have an exciting opportunity to join our network infrastructure teams as an Optical Network Engineer working on Backbone Network capacity deployment. This role will be focused on network deployment (IP, optical), and network operations (decommissioning, retrofitting, capacity upgrades, migrations, etc). We are looking for individuals with experience in routing/switching, deployment, optical, and leadership experience. This is a fast paced environment and we are looking for someone who is organised, can multi-task and enjoys working in a team environment. Responsibilities: Configuration, build, roll-out and testing of new DWDM line systems deployments, calibration, verification, BERT, etc. Deployment and commissioning of Optical devices such as Ciena and Infinera in new PoPs and Datacenter builds. Develop & update documentation, work cross functionally to develop and enhance network design & production workflows. Analyze data to diagnose and identify root causes to network and tooling issues. Analyze and improve efficiency, scalability, and stability of various system resources. Qualifications/Skills: Ciena 6500 knowledge and experience is required Ciena and/or Infinera certifications or equivalent experience is highly desirable. Expert working knowledge on DWDM components such as ROADM, Mux/Demux, Amplifiers, Transponders. Channel creation, optimization. Experience in Chassis installation, line cards installs PCR's and structure fiber installation Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission. Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades). Creating Bill of Materials and JSN's, (Job Start Notification) for deployments and upgrades. Excellent experience in maintaining documentation and teamwork. Excellent troubleshooting and communication skills. CCNA/JNCIA or equivalent knowledge. Strong knowledge of TCP/IP Strong understanding and preferably hands own experience in commonly used routing protocols (OSPF, BGP, MPLS) Multivendor testing and support experience. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Solid understanding and configuration experience of Channel builds and cross-connect builds. Good knowledge on DWDM testing methods and tools. Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies. Strong attention to detail with excellent time management and organization skills. · Keywords: POP, Datacenter, Network Deployment, DWDM, fiber optic, installation, optical, wavelength, channel, modulation, Ciena.

As an Engineering Technician, you'll assemble and maintain test systems, support vehicle engineering tests, and collaborate with engineers and technicians to ensure high-quality results. Responsibilities Wiring, low voltage (12v) Maintain and troubleshoot test equipment to minimize downtime. Assemble mechanical structures and prototype wiring per documentation. Perform light fabrication using machining, shop, and hand tools. Document faults, maintenance, and upgrades. Support vehicle tests such as powertrain durability, endurance, transmission abuse, and environmental systems. Transport vehicles and equipment; assist with test prep and driving on tracks and public roads. Communicate issues and provide feedback on equipment and test performance. Maintain a clean, safe workspace and follow safety regulations. Minimum Qualifications 3+ years of hands-on technical/wiring experience. Strong mechanical assembly and troubleshooting skills. Ability to lift 45 lbs and use hand tools. Excellent communication and organizational skills. Preferred Qualifications Experience with electrical harnesses and cable connections. Familiarity with hazardous material handling. Knowledge of CAN/LIN protocols. Experience with Jira, SharePoint, and Confluence. Background in vehicle systems-especially electric vehicles-or robotics. Experience with Advanced Driver Assistance Systems (ADAS) and thermal systems. Rate: $35-$40/hr

Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-94830 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support the lead Project Manager in end-to-end project planning, execution, and delivery Define scope, timelines, milestones, deliverables, and resource requirements Partner with cross-functional teams to maintain alignment and ensure effective decision-making Create and maintain core project documentation, including: Project Plans Dashboards RAID Logs (Risks, Actions, Issues, Decisions) Status Reports Identify, track, and mitigate project risks Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking Support change management planning, stakeholder engagement, and training coordination Drive continuous improvement of project operations and execution frameworks Key Requirements and Technology Experience: Education (must meet one requirement): High School Diploma + 12 years relevant experience Associate Degree + 10 years relevant experience Bachelor's Degree + 8 years relevant experience Experience managing projects in a corporate or matrixed enterprise environment Strong documentation and organizational capabilities Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred Ability to manage multiple concu 10+ years of project management experience in a corporate or matrixed environment Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial Strong operational discipline and organizational skills Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables Ability to lead without authority and manage multiple workstreams Experience supporting training, onboarding programs, or program execution Excellent communication and stakeholder-management skills Ability to travel 25% to Foster City, CA PMP Certification or equivalent. Experience in instructional design, training development, or commercial operations. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.