hatch I.T. is partnering with CardioOne to find a Senior Software/DevOps Lead to join their team. See deteails below: About the Role:CardioOne is hiring an experienced Senior Software Engineer & DevOps to lead and scale a high-performing engineering and DevOps team. In this role, you will be responsible for hands-on development, deployment, and maintenance of software applications and infrastructure, ensuring high performance, scalability, and reliability. You will lead the engineering team in building high-quality software while managing the DevOps team to implement robust CI/CD pipelines, automation, cloud infrastructure, and monitoring solutions. This is a hands-on position will grow into a leadership position as the organization scales. You will report directly to the Senior Director of Software Engineering.
About the Company:CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Their platform helps their physician partners thrive in today's fee-for-service environment and prepare for success in value-based care. In February 2024, they partnered with WindRose Health Investors as well as top physician services and payor executives to grow their team and invest in their next phase of growth.
CardioOne offers a magnificent work environment, good working conditions, and competitive pay. They offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. They offer PTO (Personal Time Off) and sick time to full-time employees. They take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join them in their mission to positively impact US cardiology.Responsibilities:
Develop and implement DevOps strategies that improve system reliability, scalability, and efficiency by building/enhancing backend services, microservices, and APIs that support the company's products and services
Manage the end-to-end lifecycle of applications, from development through deployment and operation
Ensure continuous integration and continuous delivery (CI/CD) pipelines are robust, optimized, and automated
Write clean, maintainable, and efficient code, following best practices in software engineering and design patterns.
Conduct code reviews and mentor junior engineers to ensure code quality and technical excellence
Review code, design, and deployment strategies to ensure best practices, code quality and technical excellence
Optimize and manage cloud-based infrastructure on platforms like AWS, and/or Azure, ensuring high availability and scalability
Implement and manage monitoring, alerting, and logging systems to proactively detect and address application and performance issues.
Integrate security best practices into the CI/CD pipelines, ensuring secure deployments and infrastructure compliance
Troubleshoot and resolve complex infrastructure and deployment-related issues across dev, QA, Staging and production environments
Setup and manage 3P file transfer protocols, access and other infrastructure as needed
Ensure that all systems are secure and compliant with relevant industry standards
Oversee infrastructure cost management and optimization, ensuring resources are effectively allocated and expenses are managed
Qualifications:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent work experience)
8+ years of experience in software engineering, DevOps, or related roles
Strong expertise in cloud platforms (e.g., AWS, Azure) and services like EC2, Lambda, S3, Docker, ECS, elastic etc.
Extensive experience in software development using modern programming languages (e.g., Java, Python)
Hands-on experience with infrastructure-as-code tools (e.g., Terraform, Terragrunt) and CI/CD tools such as GitLab
Strong knowledge of monitoring, alerting, and observability tools
Experience in designing and deploying microservices and containerized applications using Docker
Strong communication, collaboration, and organizational skills, with the ability to work effectively across teams and departments.
Excellent problem-solving, troubleshooting, and analytical skills.
Proven ability to lead and manage engineering teams, promoting innovation and driving technical excellence.
Ability to work in a fast-paced environment with rapidly changing priorities.
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
Ability to manage relationships across technical and non-technical teams
Preferred Qualifications:
Experience with frontend technologies (React is a plus)
Experience with AI/ML & ETL tools and processes
Healthcare domain knowledge
$110k-153k yearly est. Auto-Apply 58d ago
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Remote GTM & Revenue Enablement Leader
Zinier 4.4
Boston, MA jobs
A progressive technology company is seeking a GTM & Revenue Enablement specialist to drive enablement for Sales, Customer Success, and Partner teams. The role focuses on building and executing programs that empower these teams with effective training, tools, and content, fostering remote collaboration across the U.S. Ideal candidates will have a background in Sales Enablement and excellent communication skills. This position offers the opportunity to significantly impact revenue growth while working in a hybrid environment.
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$85k-133k yearly est. 1d ago
Global Payroll Leader - Remote Flexible & 6w Vacay
Cohere 4.5
San Francisco, CA jobs
A cutting-edge technology firm seeks a Payroll Manager to oversee global payroll operations. The role involves managing payroll processes, ensuring compliance with local regulations, and improving payroll systems. Ideal candidates have extensive payroll experience, including familiarity with US and Canadian regulations, and an ability to thrive in a dynamic environment. The position offers competitive benefits and reflects the firm's commitment to diversity and inclusivity.
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$78k-140k yearly est. 2d ago
Growth Strategy & Partnerships Lead (AdTech)
Medium 4.0
Boston, MA jobs
A leading mobile ad platform is seeking a Senior Manager, Strategy & Business Development in Boston. This role involves driving strategic initiatives, negotiating partnerships, and providing data-driven insights to shape growth. Ideal candidates will have 2-3 years of relevant experience and exceptional analytical skills. The company offers a robust benefits package including flexible remote work options, comprehensive health plans, and opportunities for professional development. Join to make a significant impact as we scale our operations and expand globally.
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$86k-133k yearly est. 2d ago
Threat Modeling Lead: Frontier AI Risk & Safeguards
Openai 4.2
San Francisco, CA jobs
A leading AI research and deployment company in San Francisco is seeking a Threat Modeling Lead to own their approach to identifying and forecasting risks from frontier AI systems. You will develop comprehensive threat models, work closely with technical partners, and communicate risks clearly to both technical and non-technical stakeholders. Ideal candidates will have deep experience in threat modeling and a solid understanding of AI alignment literature.
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$94k-152k yearly est. 2d ago
Strategic Partnerships Lead, FinTech & SaaS
Finix Payments, Inc. 4.3
San Francisco, CA jobs
A leading payment solutions provider is seeking a Strategic Partnerships Manager in San Francisco, CA. This role focuses on driving revenue growth through external partnerships, requiring at least 5 years of experience in partnerships or business development within the SaaS or payments industries. The successful candidate will design partnership programs, negotiate agreements, and collaborate across teams to enhance market reach. Competitive salary range of $125k to $190k plus equity and benefits.
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$125k-190k yearly 3d ago
GTM Growth Lead - Healthcare SaaS
Solv Health 4.1
San Francisco, CA jobs
A healthcare technology company in San Francisco seeks a growth-oriented marketer to drive expansion across its B2B provider customer base. The ideal candidate should have over 6 years of experience in growth marketing and be skilled in data analysis and project management. This hybrid role involves collaborating closely with sales teams to boost revenue and effectively engage providers. Solv offers comprehensive benefits and a competitive salary range of $135,000 - $180,000 per year.
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$135k-180k yearly 3d ago
Cyber Threat Exploitation Lead
Labelbox 4.3
San Francisco, CA jobs
A leading technology firm is seeking an Adversary Exploitation Lead to analyze exploitation chains and evaluate threat actor tactics. This role involves identifying systemic weaknesses and supporting reviews of threat intelligence datasets. The ideal candidate has strong analytical writing skills and a deep understanding of exploit development. This position offers a pay range of $40 to $80 an hour and is based in San Francisco, California.
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$40-80 hourly 3d ago
Web3 Growth & Partnerships Lead
Solana Foundation 4.5
San Francisco, CA jobs
A leading blockchain organization in San Francisco seeks a creative and strategic Marketing Manager to spearhead initiatives in token management. In this role, you will develop marketing strategies, host webinars, and lead events to enhance brand visibility. The ideal candidate has a strong background in web3 or B2B SaaS marketing and thrives in fast-paced environments. This position offers competitive benefits and an opportunity to shape a crucial platform in the crypto space.
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$76k-140k yearly est. 5d ago
Public Sector Growth & Strategy Lead
Scale Ai, Inc. 4.1
San Francisco, CA jobs
A leading AI technology company is seeking an Operations & Strategy Manager for its Public Sector BizOps team in San Francisco. The role involves enabling growth by leveraging analytical skills, managing multiple projects, and driving operational results. Candidates should have over 5 years of experience in an operations or consulting role, with a strong focus on outcomes and an understanding of AI/machine learning applications. The position offers competitive compensation and a range of benefits.
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$77k-141k yearly est. 3d ago
GPU Infra & Platform Partnerships Lead
Novita Ai 3.9
San Francisco, CA jobs
A technology firm specializing in AI is seeking an Infrastructure & Platform Partnerships Lead to establish and manage partnerships with GPU and infrastructure providers. The role demands excellent communication, organizational skills, and the ability to navigate complex commercial discussions. With a focus on integrating capabilities into the company's offerings, the ideal candidate will have a relevant degree and experience in partnerships or business development, ideally within cloud computing or AI infrastructure. Competitive pay and benefits offered.
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$77k-140k yearly est. 5d ago
Founding NA Partnerships Leader
Dust 3.3
San Francisco, CA jobs
An innovative AI company located in San Francisco is seeking a Founding Partnerships professional to design and build channel partnerships in North America. The ideal candidate will have a proven track record in establishing scalable partnership programs and driving revenue growth. The role requires strategic thinking, strong entrepreneurial skills, and experience in partner enablement and revenue forecasting. If you are passionate about redefining partnership strategies using AI, we invite you to apply.
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$77k-140k yearly est. 3d ago
Strategic Procurement Lead - SaaS & AI-Driven Growth
Betterup 4.1
San Francisco, CA jobs
A transformative coaching company is seeking a Procurement Principal to shape their vendor management strategy. This role involves owning the entire procurement lifecycle while collaborating closely with cross-functional teams. Ideal candidates will have over 10 years of experience in procurement, especially in high-growth SaaS environments, and a proven track record in negotiation and vendor performance. BetterUp offers a hybrid work model, competitive compensation, and robust professional development opportunities.
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$77k-140k yearly est. 2d ago
Public Sector Engagement Lead - Homeland AI Defense
Scale Ai, Inc. 4.1
San Diego, CA jobs
A technology firm is seeking an Engagement Manager for Homeland Layered Defense in California. This role involves driving innovation through AI solutions while managing critical client relationships in the public sector. Candidates must possess a TS/SCI clearance and have a proven track record in technical program management. The position offers a competitive salary range from $163,900 to $245,300 USD, along with comprehensive benefits.
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$66k-128k yearly est. 1d ago
Strategic Procurement Lead - SaaS & AI-Driven Growth
Betterup 4.1
New York, NY jobs
A transformative coaching company is seeking a Procurement Principal to shape their vendor management strategy. This role involves owning the entire procurement lifecycle while collaborating closely with cross-functional teams. Ideal candidates will have over 10 years of experience in procurement, especially in high-growth SaaS environments, and a proven track record in negotiation and vendor performance. BetterUp offers a hybrid work model, competitive compensation, and robust professional development opportunities.
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$79k-130k yearly est. 2d ago
Site Leader I, Brooklyn, #892
Medium 4.0
New York, NY jobs
Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self‑starting and entrepreneurial leader. The Site Leader role is an exciting and fast‑paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility's operations.
Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper‑focused on delivering a perfect experience for our customers. We put our customers first.
Qualifications
6+ years of experience with a fast‑paced environment and leading a workforce of employees.
Retail, grocery, military, restaurant or equivalent experience
Bachelor's degree, preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Ability to lead in an ever‑changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
Ability to stand, bend, reach and walk during shifts
Ability to lift up to 49 pounds
Responsibilities
Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
Create and implement plans to improve the financial performance of the facility
What We Offer
Medical/Dental/Vision Insurance (for full‑time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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$69k-139k yearly est. 5d ago
Head of Manufacturing
Arinna 3.6
San Francisco, CA jobs
Arinna is building the energy core of Space 3.0 and frontier tech. We're pioneering ultra-light, power-dense solar platforms based on next-generation 2D semiconductors, enabling a step-change in how and where solar power can be deployed - from satellites and high-altitude aircraft to lunar and Martian infrastructure. Spun out of Stanford University, Arinna combines breakthroughs in materials science, device physics, and scalable manufacturing to deliver the most power-efficient and lightweight solar technology ever built. With over $370M in LOIs/off-take agreements and a clear roadmap from pilot (2026) to gigawatt-scale production by 2030, we're on a mission to power the next generation of space and terrestrial systems. We're backed by leading deep-tech investors and advised by industry pioneers. Our headquarters and pilot facility are in South San Francisco, CA, where we're scaling our team across R&D, manufacturing, and systems integration.
About the role
The Head of Manufacturing will be one of Arinna's first technical leaders and a key contributor to the design and scale‑up of our coating processes. You will transform lab‑scale ink formulations into uniform, functional thin films that form the foundation of Arinna's photovoltaic architecture. Your work will center on developing and optimizing slot‑die, blade, and related coating methods for solution‑processed semiconductors and charge‑transport layers. You'll collaborate closely with materials and device teams to link film quality to photovoltaic performance and guide the transition from R&D to pilot‑line production.
What You'll Do
Develop, refine, and scale solution-based coating protocols (slot-die, blade, micro-gravure, etc.) for multilayer PV films.
Translate ink formulations into high-quality coatings with controlled wetting, drying, thickness, uniformity, and continuity.
Characterize thin films for their optical (UV/Vis, ellipsometry, etc.), electrical (4-point probe, Hall effect measurement, kelvin probe, IV, etc.) and physical (AFM, SEM, profilometry, etc.) properties to guide process optimization.
Study the influence of ink chemistry and rheology, substrate surface energy and ink wetting, drying kinetics, and post‑deposition processing on film continuity and performance.
Collaborate with device and materials teams to link material inputs and deposition parameters to photovoltaic metrics (Jsc, Voc, FF, stability, etc.). Help design and scale experimental setups - including deposition/drying systems (IR/convection drying, air-knife systems, and web handling, etc.) as well as film characterization systems.
Document process parameters, yield data, and continuous-improvement learnings in a reproducible framework.
Contribute to safety, workflow, and process documentation as Arinna scales toward pilot‑line production.
Qualifications
M.S. or Ph.D. in Materials Science, Chemical Engineering, Applied Physics, or related field.
5+ years of hands‑on experience with solution‑processed thin‑film deposition (slot-die, blade, spin, or similar).
Proven ability to produce continuous, uniform thin films (
Strong understanding of wetting, viscosity, solvent systems, and drying kinetics in thin‑film processing.
Experience with photovoltaic or semiconductor thin‑film materials strongly preferred.
Familiarity with scaling processes from lab to pilot and integrating process control and in‑line metrology.
Comfort working in a startup R&D environment - self‑driven, experimental, and hands‑on with equipment.
Excellent communication and data documentation skills; ability to work cross‑functionally with materials, process, and device teams.
Experience leading high‑performing technical teams.
What Defines Success at Arinna
Excellence in Execution: You bring rigor, precision, and attention to detail to every experiment.
Collaborative Energy: You elevate those around you through positive engagement and open communication.
Candor and Trust: You communicate with clarity and integrity to enable faster iteration and collective learning.
Curiosity and Adaptability: You embrace the unknown as an opportunity to explore, experiment, and improve.
Mission Focus: You are motivated by impact and driven to help build technology that advances the clean energy future.
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$76k-116k yearly est. 4d ago
Senior AV Technical Lead - Events & Client Solutions
Encore Global 4.4
Boston, MA jobs
A leading audio-visual services provider is seeking a Sr. Technical Lead in Boston, MA. The role focuses on ensuring high-quality execution of events through the setup and management of audiovisual equipment. Responsibilities include mentoring team members, providing exceptional customer service, and troubleshooting technical issues on-site. Candidates should hold a Bachelor's degree and have a minimum of 2 years in a related field. A valid driver's license is required. This position offers competitive pay and opportunities for professional growth.
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$105k-152k yearly est. 1d ago
Sr Technical Lead, Audio Visual - Sheraton Boston Hotel
Encore Global 4.4
Boston, MA jobs
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Training/Staff Development
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
Performs advanced work (pre/during/post event) with operations team members.
Supervises and directs other technicians during an event.
Equipment Maintenance
Assists team with proper security, storage, transportation, and maintenance of equipment.
Performs inventory and forecasting of equipment needs.
Job Qualifications
Bachelor's Degree is preferred.
2+ years of field experience in specialty area is required.
2-3 years of customer service or hospitality experience is preferred.
Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: ****************************
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here:*********************************************
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
Must be able to lift 50 lbs.
Competencies Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
Ensures Accountability
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements Team Member Capacity
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours
Lifting Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Occasionally
Carrying Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Never
Auditory/Visual Requirements
Close Vision: Continuously
Distance Vision: Continuously
Color Vision: Frequently
Peripheral Vision: Occasionally
Depth Perception: Frequently
Hearing: Continuously
Pushing/Pulling Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs*: Frequently
Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.
Team members must be able to meet the physical demands above in to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range
$21.91 - $26.84
Compensation
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Benefits
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
Commitment to Inclusivity
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
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$21.9-26.8 hourly 4d ago
Event Sr. Technical Lead, Audio Visual - Fairmont Copley Plaza
Encore Global 4.4
Boston, MA jobs
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Training/Staff Development
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
Performs advanced work (pre/during/post event) with operations team members.
Supervises and directs other technicians during an event.
Equipment Maintenance
Assists team with proper security, storage, transportation, and maintenance of equipment.
Performs inventory and forecasting of equipment needs.
Job Qualifications
Bachelor's Degree is preferred.
2+ years of field experience in specialty area is required.
2-3 years of customer service or hospitality experience is preferred.
Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: ****************************
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here:*********************************************
Ability to interact professionally and effectively with a diverse workforce, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
Must be able to lift 50 lbs.
Competencies Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
Ensures Accountability
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours
Lifting Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Occasionally
Carrying Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Never
Auditory/Visual Requirements
Close Vision: Continuously
Distance Vision: Continuously
Color Vision: Frequently
Peripheral Vision: Occasionally
Depth Perception: Frequently
Hearing: Continuously
Pushing/Pulling Requirements
0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs*: Frequently
Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $21.91 - $26.84
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
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